Gemma - Autism awareness
5.0
Appointment verified by SaloniQ Software
I don't have Gemma as my stylist, but my goodness how lovely it was to see/hear Gemma at work today, so much so that I had to write a review about her.
A young lady with a autism(?) was in the salon the same time as me, and from the moment the young lady arrived, Gemma was so attentive and patient with her. You could see and hear how comfortable the lady was with Gemma. Gemma's kindness and empathy were evident in every interaction, It was clear she had a genuine connection with the young lady and was interested in what she was saying - she didn't just "oh and ah" her way through the conversation like I've seen so many people do in other places before.
You could tell from the young ladies body language that Gemma made the experience enjoyable for her and made sure NJUK was a welcoming and inclusive atmosphere. Gemma's understanding towards the lady was exceptional.
Gemma is a credit to the salon and a shining example of how to make a difference in someone's life.