Jo & Cass Hair & Beauty Kendal, Cumbria

Evie is friendly and professional. She always gets my hair exactly how I like it.

Extremely happy with my new colour after changing from blonde to dark!

Amy was absolutely brilliant in consultation before the colour change and filled me with confidence about the new look and options that would work best for my hair type.

I really felt that Amy wanted to get the colour and style right for me and she did.

Amy has been my hairdresser for over 10 years and has been consistently great with blonde highlights. However, having experienced the passion and dedication Amy showed to make a complete change to my hair after 10 years of the same style, I only wish I’d asked for her ideas to create a new look sooner!

Carefully listened to what I wanted
Cut and styled perfectly - just how I wanted my hair

Excellent

Excellent

Listens and advises with professional friendly.

Listens and advises with professional friendly.

Amazing as always

Feeling thankful for my visit to Jo & Cass, Kendal yesterday ? Thank you Mel for a wonderful wash & condition & for achieving Miraculous VOLUME ♥️ I bounced around happily after leaving the salon & my hair is still looking good after a night of sleep! Thank you Lily for booking my appointment and to Mel for the pleasure of your outstanding customer service.

The Jo & Cass, Kendal team are the best!! X

Always a fun and professional
experience leaving with a great haircut. Thank you.

Thank you for the fantastic haircut.
Had a great time. Amelia listened to me and frequently checked in to make sure my haircut comes out great - and it did. Loved the atmosphere in the salon as well.
Thank you very much. :)

Thank you for the fantastic haircut.
Had a great time. Amelia listened to me and frequently checked in to make sure my haircut comes out great - and it did. Loved the atmosphere in the salon as well.
Thank you very much. :)

Amazing service as always.

The staff were so friendly and accommodating of me and my 3 year old daughter. My daughter had fallen asleep just prior to the appointment and they were really patience and kind with her. Great service.

Great haircut as always

Good visit, like the results. Evie listens to my comments and remembers how I like it done. Very pleased

Excellent colour and cut. Lovely natural looking blow dry - just what I asked for.
Thanks TJ

Sorry I think it was Natalie but have memory issues!
Great experience, felt like I was in good hands. Listened to what I wanted :)

Georgia is always a pleasure , so professional and knowledgeable.

Traveling to Lakes, needed a haircut, booked online, good service, nice staff.

I was a little late but coffee waiting for me and a smiling Nicola

Love my hair! Thanks Amy x

Professional friendly and was happy to listen to my thoughts on the cut.

The receptionist was friendly and welcoming and she took my drink order straight away. Evie introduced herself and was very chatty and easy to get along with. She listened carefully when I explained what I wanted and even offered her advice and suggested ideas for face shaping and hair length. She was very complimentary of the quality of my natural hair which was sweet and I really appreciated. I had a lovely hairwash and head massage whilst sitting in their massaging chairs. Evie was thorough but quick with my haircut which I thought was impressive. We chatted the whole time. I told her what I didn’t want doing to my hair when it came to styling (heat tools & hairspray) which she acknowledged and chose a less intense technique. The result of my haircut was beautiful and exactly what I wanted. I very very enjoyable experience! I will be back!

Excellent as always, very pleased . Lauren listens and delivers. Always a a great experience in the salon.

My little girl had her hair trimmed, she loves it, thank you!

Top service from start to finish. Totally sorted a bad style out. Knew exactly what I needed more than I did. Friendly professional service. Highly recommend

I love my new cut. Georgia was caring, professional and did a great job

Evie was really kind to my daughter, the hair cut and styling was fab. We will definitely be back!

Hi my first time here and I loved it TJ was lovely and very professional, and really listened to what I wanted I love my colour thanks very much I’ll be returning ?

Salon staff look after you and are welcoming . Lily did the hair washing and head massage and was great at chatting ! Steph is a great stylist and very warm and friendly . Hair cutting and styling is always perfect !

I thoroughly recommend my hairdresser Amy at Jo & Cass Kendal. Amy is the only hairdresser to cut my hair since moving to Cumbria over three years ago. Amy has a beautiful nature and her cutting & colouring skills are outstanding - beyond her years. Her consistency & professionalism is impressive. It also helps that she works at a superbly managed salon, with a super receptionist Holly. The salon experience often includes a glass of Prosecco.. not just at Christmas! Feeling thankful!

Edwin had a great first proper haircut experience! He wants to come back next time I get mine done ? Thanks Steph

Super nice, friendly Stylist and great trim today. She takes time to explain what she recommends is best for my hair type with regards to reducing thickness and smoothing product's.
We discussed different ideas and options for my next colour appointment.
She doesn't mind if l sometimes have a wet or dry cut only. This is a great option.
Thank you.

my hair looks and feels absolutely amazing. i made a last minute appointment and wasn’t expecting to be fit in. as usual jo and cass’ customer service was impeccable. will definitely be back again!! thanks evie xo

The girls were really excited to be going back to see Nicola for their haircut. She did an excellent job and the girls were very pleased with their new hair. Thank you Nicola.

I always look forward to my salon appointments. A lovely time to unwind and relax and leave feeling good ?

I'm always really happy with the skills and service at Jo & Cass in Kendal.

Excellent experience as always, will not let anyone else touch my hair.

The staff were extremely kind the moment I walked in. I was offered a drink and despite arriving 10 minutes early, I was guided to my seat and didn’t need to wait at all. Nicola was exceptional. She offered me a hair mask treatment and knew exactly how I wanted my hair cut and styled without me having to say much. I love getting my hair washed on a chair that reclined and gave me a massage. I would definitely go here again.

Excellent service from start to finish.
Amy is very knowledgeable, friendly and I was very happy with my visit.

She did a brilliant job....as always. Steph is nderstanding of my needs, and always makes me feel and look a 100% bettrr than when I srrived! Thankyou. ?

Lauren is quite simply brilliant. No matter what you go in for you always come out feeling she has gone above what you want and for the better. Fantastic professional stylist!

Fab colour as usual and the staff moved heaven and earth to fit me in even though I was very last minute and disorganised. Thank you!

Great cut and blow dry as usual

Absolutely amazing I’m so happy with my hair. TJ gave me advice on my layers which was brilliant she listened to what I wanted and did exactly that and I’ve never been happier with my hair. I will definitely be back. The services she offered were amazing and I felt very comfortable. All in all it was the best experience I’ve had at a hair dressers. Thank you TJ!

Georgia cut my hair beautifully, and I walked out looking and feeling great!

Excellent cut, really thrilled. TJ knew exactly what I meant when I described what I wanted. Will be back.

Having a blow dry between cuts and colour is a rare treat for me. Amy was warm, friendly and made sure that I enjoyed the whole experience. Checking that I was able to drink my coffee - getting me a refill in case it had gone cold, and then the blow dry itself was amazing. Value for money with expectation-surpassing customer service! Thank you ?

Made a very last minute appointment, and nothing too much trouble to fit me in. Lauren was very friendly & helpful and did an excellent job. I’m very pleased with my hair. Thank you