Jo & Cass Hair & Beauty Kendal, Cumbria

58, Highgate, Kendal, Cumbria, LA9 4TF

About us

In our Kendal salon, we offer a variety or services for all hair types. Our team of hair stylists in Kendal will have the solution for all your hair needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Reviews

4.93
310 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Review

Lauren
11th Jan 2024
Stylist: Evie
5.0
Appointment verified by Shortcuts Software

Evie did an amazing job today! I had balayage and a toner finished with a lovely wave. Evie is so nice and really takes her time to listen to what you would like. Sooo happy with my hair, Thankyou!

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Value
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Atmosphere

Lovely new hair style

Debbie Nicholas
7th Jan 2024
Stylist: Georgia
5.0
Appointment verified by Shortcuts Software

I'd broken my arm and needed a new style that I could just wash and leave. Georgia did a fantastic job of creating a new short cut that suits me

Service
Value
Result
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Atmosphere

Thank you Mel!

Zoe
6th Jan 2024
Stylist: Mel
5.0
Appointment verified by Shortcuts Software

Mel did a fabulous job with my hair - I couldn’t be happier or recommend her more. She listened to exactly what I wanted, looked at my inspiration pictures and was totally lovely throughout the whole appointment!

Service
Value
Result
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Atmosphere

Lovely as always

Kerri Jackson
5th Jan 2024
Stylist: Rachel
5.0
Appointment verified by Shortcuts Software

Lovely as always always enjoy getting my hair done Rachel is chatty and polite and always does a fab job on my hair and does it exactly how I want it.

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Value
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Good value and great haircut

Ian Chapman
31st Dec 2023
Stylist: Evie
5.0
Appointment verified by Shortcuts Software

This was a last minute appointment but the salon spotted me in. Evie was attentive and styled my hair well. Overall a great experience.

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Value
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Very disappointed

Helen
30th Dec 2023
3.0

Can't remember stylists name. She was supposed to be the only one able to cut boys hair. I could have done a better job myself.

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Value
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Response from Jo & Cass - Kendal

Hi Helen,

We are so sorry to hear about your recent experience at our salon. We strive to provide exceptional services to all of our clients, and we are disappointed to hear that we missed the mark with your son's haircut. We apologize for any inconvenience this may have caused.

We would love the opportunity to make things right for you and your son. Please do not hesitate to reach out to us so we can discuss how we can improve your next visit.

Thank you for bringing this to our attention. We value your feedback and will use it to improve our services.

Best,
The team at Jo & Cass - Kendal

Hair therapy

Cherie Fox
30th Dec 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

I always enjoy my visit to see Nicola in the Salon. My hair feels and looks so much better after the trim I had yesterday. Sometimes we underestimate the benefits of decent hairdresser on us mentally, we come out of the salon looking just that little bit better and that makes us feel good. Thank you, Nicola xx

Service
Value
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Perfect hair cut!

Andrea
22nd Dec 2023
Stylist: Steph
5.0
Appointment verified by Shortcuts Software

Fantastic hair cut by Steph, as always. Great to find someone who knows how to cut my unruly hair!

Service
Value
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Cut and blow

Meg Wroe
20th Dec 2023
Stylist: Steph
5.0
Appointment verified by Shortcuts Software

Always a great experience

Service
Value
Result
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Atmosphere

Great service

Pam Ashton
19th Dec 2023
Stylist: Amy
4.5
Appointment verified by Shortcuts Software

Amy is great, friendly even when very busy. Very skilled too,

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Value
Result
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Re iew

Jackie Bateman
16th Dec 2023
Stylist: Steph
5.0
Appointment verified by Shortcuts Software

Excellent as always.

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Value
Result
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Atmosphere

A brilliant find

Kate Whitton
16th Dec 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

My first visit and I couldn’t be happier. Amy was lovely. She listened carefully to me and understood what I was hoping for. I’m so pleased with my hair and have already booked for 6 weeks time. The salon has a real buzz and everyone there was so friendly. I LOVED it!!

Service
Value
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Hair Cut

Sue Tallis
16th Dec 2023
Stylist: Georgia
5.0
Appointment verified by Shortcuts Software

Super cut.
Nice and friendly chat
Listened to what I wanted and repeated before cutting. Helpful suggestions

Service
Value
Result
Cleanliness
Atmosphere

Always made to feel welcome

Leeanne
10th Dec 2023
Stylist: Mel
4.5
Appointment verified by Shortcuts Software

As soon as you arrive everyone makes you feel so welcome. Mel is such a great hairdresser and so lovely to chat to. My hair as always looks amazing

Service
Value
Result
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Atmosphere

Fabulous colour

Julia Mckernan
9th Dec 2023
Stylist: TJ
5.0
Appointment verified by Shortcuts Software

Perfect colour as usual. Thank you TJ

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Value
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Great experience - well done, Amy!

Olly
8th Dec 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

I had a great experience at Jo & Cass in Kendal! Amy was great, very good and experienced, attentive professional. I could not get an appointment with my usual hairdresser and decided to go to Jo & Cass. I was not disappointed at all! Amy listened to me very carefully about my usual hairstyle and then discussed with me every step of the cut. Her work turned out to be just perfect, exactly what I wanted and she also did something special for my curls styling too. I will come back to Amy for another haircut. Thank you!

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Value
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Excellent Hairdresser 💇‍♀️

Samantha Rogers
7th Dec 2023
Stylist: Rachel
5.0
Appointment verified by Shortcuts Software

Always a pleasure to have my hair done at Jo & Cass
Thank you I love my result x

Service
Value
Result
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Atmosphere

Haircut

Tim Sewell
3rd Dec 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

Coffee and mince pie awaited , brilliant as ever Nicola comes in extra early for me which is greatly appreciated .

Service
Value
Result
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Atmosphere

Hair appointment

Pauline Lambert
2nd Dec 2023
Stylist: Lauren
5.0
Appointment verified by Shortcuts Software

As usual an excellent cut and colour from a brilliant stylist. Always feel so much better after a visit

Service
Value
Result
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Atmosphere

BEST HAIRDRESSERS IN KENDAL

Judith Nicholson
2nd Dec 2023
Stylist: Georgia
5.0
Appointment verified by Shortcuts Software

Always very happy with my hair , I feel like a new women when I have my hair done at
JO & CASS EVERYONE are so nice ,

Service
Value
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Atmosphere

Hair cut and highlights

Leanne Coulson
1st Dec 2023
Stylist: Georgia
5.0
Appointment verified by Shortcuts Software

Amazing service once again from Georgia she really listens and helps u decide on the perfect cut and colours.

Service
Value
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Thank you

Claire
1st Dec 2023
5.0
Appointment verified by Shortcuts Software

Thank you, I had my hair cut yesterday and would recommend Jo and Cass in Kendal! Lovely welcoming staff and salon. Really pleased with my hair cut.

Service
Value
Result
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Atmosphere

Hair styling

Peter Christian
28th Nov 2023
Stylist: Evie
5.0
Appointment verified by Shortcuts Software

Once again Evie did I great job of cutting and styling my hair

Service
Value
Result
Cleanliness
Atmosphere

Wet Cut.

Karol cooper
22nd Nov 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

Had a very pleasant experience and nicola was lovely and chatty. Was very happy with my cut. thanks kx

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Value
Result
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Atmosphere

Wet Cut.

Karol cooper
22nd Nov 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

Had a very pleasant experience and nicola was lovely and chatty. Was very happy with my cut. thanks kx

Service
Value
Result
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Atmosphere

Cut and blow dry

Christine Alty
22nd Nov 2023
Stylist: Lauren
5.0
Appointment verified by Shortcuts Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere

Lovely hairdresser

Lisa
21st Nov 2023
5.0
Appointment verified by Shortcuts Software

The hairdresser was incredible patient and kind with my chatty daughter. Her hair is absolutely lcveky but she was made to feel so special.

Service
Value
Result
Cleanliness
Atmosphere

New cut by Mel

Margaret casey
19th Nov 2023
5.0
Appointment verified by Shortcuts Software

Great cut. Professional advice on shape and colour. Really friendly and kind way toward others working in the salon.

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Maisie Thistlethwaite
19th Nov 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

Absolutely fabulous hair by Amy! Lovely colour and cut

Service
Value
Result
Cleanliness
Atmosphere

Tint and simmer

Hayley Bateson
17th Nov 2023
Stylist: TJ
4.5
Appointment verified by Shortcuts Software

TJ is great I always feel like she goes above and beyond, she’s great at recommending and guiding

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Sally
17th Nov 2023
Stylist: Evie
5.0
Appointment verified by Shortcuts Software

Evie did a great job of cutting my hair, I got so many compliments afterwards. Thanks!

Service
Value
Result
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Atmosphere

Excellent as always

Lauren littlewood
15th Nov 2023
Stylist: Steph
5.0
Appointment verified by Shortcuts Software

As always, a wonderful job. I don't go anywhere else. Always make feel comfortable and welcome, they are all really lovely and I'm never disappointed, they take the time to ask what you'd like and give honest advice. Steph was a pleasure.

Service
Value
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Atmosphere

Salon experience

Wendy Bennett
11th Nov 2023
5.0

My salon experience was extremely enjoyable,
I was so happy with my hair, I’m so much looking forward to returning. Thank you so very very much to my stylist.
Thank you
Wendy Bennett

Service
Value
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Atmosphere

Great from start to finish

Kirsty Stock
11th Nov 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

From the moment Amy introduced herself, I knew I was going to get a great haircut. She looked through the photos I'd saved of hairstyles I liked, and asked what I liked about each one - I felt like she really listened to what I wanted. She asked the junior stylist to wash my hair with products that benefited my hair type. The cut was great and I love my new style, thank you Amy!

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Cherie Fox
8th Nov 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

I always feel so much better after Nicola cuts my hair as she always does such a great job. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Tim Sewell
5th Nov 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

Appreciate getting extra early appointment which is rare to find these days and very good service .

Service
Value
Result
Cleanliness
Atmosphere

Amazing stylist

Natalie Whiteside
5th Nov 2023
Stylist: Georgia
5.0
Appointment verified by Shortcuts Software

Georgia is a fab stylist, my hair always looks amazing after seeing her. She did my wedding hair this year - I was super pleased with how it looked - she took time with my ideas and was really happy to trial them out with me. Loved my wedding hair. X

Service
Value
Result
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Atmosphere

Lovely

Lisa Brockbank
4th Nov 2023
Stylist: Nicola
5.0
Appointment verified by Shortcuts Software

Always get a great haircut!

Service
Value
Result
Cleanliness
Atmosphere

Salon experience

Pauline Lambert
4th Nov 2023
Stylist: Lauren
5.0
Appointment verified by Shortcuts Software

Thoroughly enjoyable! Very friendly staff and expert cut and colour. I felt so much better walking out of the salon knowing that my hair looked so good. Lauren is a brilliant hairdresser

Service
Value
Result
Cleanliness
Atmosphere

2/11/23

Jane Howarth
3rd Nov 2023
Stylist: Evie
4.5
Appointment verified by Shortcuts Software

Really good visit. Friendly and efficient. Very happy with cut x

Service
Value
Result
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Atmosphere

Feedback

Astrid gibbs
1st Nov 2023
Stylist: Mel
5.0
Appointment verified by Shortcuts Software

As always Mel cut my hair beautifully. She is a pleasure to have as a stylist and I always enjoy a good natter at the same time

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Kate
29th Oct 2023
5.0

Always a pleasure at Jo and Cass

Service
Value
Result
Cleanliness
Atmosphere

Friendly with excellent professionalism

Jane Hodgson
26th Oct 2023
Stylist: Steph
5.0
Appointment verified by Shortcuts Software

Steph is an excellent hairdresser and always cuts and blow drys my hair perfectly. Salon is well looked after and efficiently run and nice to be in.

Service
Value
Result
Cleanliness
Atmosphere

Great stylist

Carol Brownhill
25th Oct 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

Have been to Amy for several years. She’s lovely, professional and an excellent stylist, who is also knowledgeable about the types of colour ants/shades and how they will react with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Great stylist

Carol Brownhill
25th Oct 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

Have been to Amy for several years. She’s lovely, professional and an excellent stylist, who is also knowledgeable about the types of colour ants/shades and how they will react with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Hair Cut

Peter
25th Oct 2023
Stylist: Evie
5.0
Appointment verified by Shortcuts Software

Evie did a brilliant job of cutting and styling my hair

Service
Value
Result
Cleanliness
Atmosphere

.

Jackie Bateman
25th Oct 2023
3.5
Appointment verified by Shortcuts Software

I asked for the stylist just to tidy up my hair as I’m growing it and to trim around my ears. I came out with my hair really short as she said it looked like two different styles - I hadn’t realised that neatening it up would mean it was so short. My hair will very soon need trimming around the ears again

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Value
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Response from Jo & Cass - Kendal

Good morning Jackie, we are so sorry to hear that you’ve had a bad experience, please accept my apologies as this is not normally our best practice. Please contact the salon to book in with myself and I can tidy up round your ears.
Thank you for your feedback this helps me greatly with employee training.
Thanks again
Nicola
Salon manager

Cut and Blow Dry

Amanda Tolan
18th Oct 2023
Stylist: Mel
5.0
Appointment verified by Shortcuts Software

Brilliant cut and blow dry with mel, new style
and felt far more fashionable when i left.

Service
Value
Result
Cleanliness
Atmosphere

Super as always

Sian Pittman
17th Oct 2023
Stylist: Evie
4.5
Appointment verified by Shortcuts Software

Evie is friendly and professional. She always gets my hair exactly how I like it.

Service
Value
Result
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Atmosphere

From blonde to dark…

Laura Donnelly
15th Oct 2023
Stylist: Amy
5.0
Appointment verified by Shortcuts Software

Extremely happy with my new colour after changing from blonde to dark!

Amy was absolutely brilliant in consultation before the colour change and filled me with confidence about the new look and options that would work best for my hair type.

I really felt that Amy wanted to get the colour and style right for me and she did.

Amy has been my hairdresser for over 10 years and has been consistently great with blonde highlights. However, having experienced the passion and dedication Amy showed to make a complete change to my hair after 10 years of the same style, I only wish I’d asked for her ideas to create a new look sooner!

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