Head Office Creative Hair Studios Wrexham, Clwyd

Hi Nia, thank you so much for leaving such a lovely review.

We're so happy to hear you loved your hair! See you again soon!

Head Office xx

Hi Julie,

Thank you so much for taking the time to leave us a review!

We're thrilled to hear that you were pleased with your haircut by Liberty.

We appreciate your kind words 🖤
Thank you for choosing us!
,
Head Office xx

Hannah,
We are thrilled to hear that you were happy with your colour and blow dry with Liberty!
That means the world to us.
Thank you for choosing us and taking the time to leave us a review. We look forward to seeing you again soon!
Xx

Abbie,

Thank you so much for your kind words about Brittany! She’s definitely is amazing!
We're thrilled to hear that you love your hair.

We look forward to seeing you again soon!

Head Office xx

Gladys 🖤

Thank you for taking the time to leave us a lovely review.
We are thrilled to hear that you had a great time at Head Office with Brittany.
See you again soon xx

Dawne 🖤

We are so so grateful for your kind words and for taking the time to leave us such a brilliant review.

It's great to hear that Liberty was able to give you the exact look you wanted and that you were comfortable and happy during your visit.
She’s definitely amazing!

Thank you for recommending our salon to others, it means a lot to us. We can’t wait to see you again soon!

Head Office girls xx

Gladys,

Thank you so much for taking the time to leave us such a lovely review!

We truly appreciate your support and kind words. We hope to see you again soon for another wonderful experience.
Thank you for choosing us and for being such a wonderful client.

Head Office girls xx

Hi Jayne, thank you for taking the time to leave us such a kind review!

We are thrilled to hear that you had a fabulous experience.

We appreciate your loyalty and we look forward to your next visit.

Team Head Office xx

Abbey,

Thank you so much for your kind words about your recent visit to us at Head Office.

We are so glad that Brittany was able to help you feel confident in your hair again. We will make sure to pass along your gratitude to her 🖤

We will look forward to seeing you again soon at Head Office.
Xx

🖤 Roxy,

Thank you for taking the time to share your experience.
We're so happy to hear that you had a brilliant visit with Liberty!

We look forward to seeing you again soon.
Xx

Hi Maria 🖤

We're thrilled to hear that you had a great experience at our salon. Thanks so much for taking the time to share your feedback with us.

Thank you for choosing us.
Head Office Xx

Hi Sophie,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you're unhappy with your haircut.
Having reviewed your appointment, we can see that you were originally booked for a cut and finish (which includes washing your hair), however you refused to have your hair washed or styled on arrival and requested the cut to be carried out on dry hair instead.

Our salon policy is not to carry out dry cuts for this exact reason, as it can make it much more difficult to achieve the desired result.

Whilst our stylist did her best to accommodate your request and removed the wash & blow dry charge from your bill, we should have adhered to our policy rather than making an exception, and that's something we've addressed with our team to prevent similar situations in the future.

That said, we're disappointed to hear that you're unhappy with the outcome. We've tried calling you to discuss your concerns directly and see if there's anything we can do to help but have been unable to get through.

Please feel free to contact the salon and ask to speak Leah.
Kind regards,
The Head Office Team x

Hi Paula,

Thank you so much for your kind 5 star review!
We are so glad to hear that you had an excellent experience with Brittany at our salon. Our team takes great pride in providing thorough and top-notch services to our clients.

We appreciate you taking the time to share your positive experience with us. We hope to see you again soon!

Head Office xx

Hi Liz,
Thank you for taking the time to leave your feedback. We're sorry to hear that the finished style didn't last as you'd hoped.

When we became aware of your concerns, we contacted you directly and offered a complimentary blow dry so that we could put things right. Unfortunately, we understand that travelling back to the salon wasn't practical for you.

Our bouncy blow dry expert team members are Liberty and Nellie - we will review our service menu to make this clear for future clients and should you be in the area again we will gladly book you in with one of them for a complimentary bouncy blowdry.

We appreciate your feedback and wish you all the best.
Kind regards,
The Head Office Team x

Philippa 🖤

Thank you so much for your kind words!
We are thrilled to hear that you had a wonderful experience at Head Office and loved your haircut.
Our focus is making our clients feel fabulous.
We appreciate your continued support and look forward to seeing you again.

Team Head Office xxx

🖤 Nicola,

Thank you so much for taking the time to leave such a kind review.

We are thrilled to hear that you had a great hairdressing experience with us and that you were pleased with the service provided by our talented stylists.

It means the world to us!

We appreciate your loyalty in choosing to change salons and we are happy to have you as part of our client family.

Heather and the rest of our team at Head Office look forward to seeing you again soon.

Head Office girls xx

Hi Michele,

Wow, thank you so much for your kind words and great feedback about Tori!

We are thrilled to hear that you are extremely happy, it means a lot to us to hear that you trust us with your hair, especially after previous damage.

Thank you for taking the time to share your experience with us. We appreciate your support, see you again soon.

Head Office xx

Hi Wendy,

Thank you very much for taking the time to write such a lovely review. We are thrilled to hear that you had a fantastic restyle from Heather.

We are delighted to hear that you finally feel good about your hair 🖤

Thank you for choosing us and we look forward to welcoming you back again soon.
Xx

Maggie🖤

Thank you so much for your kind words and for taking the time to review our salon.

We are made up to hear that Brittany was able to deliver exactly what you were hoping for!

Thank you again for choosing us and we look forward to seeing you next time!

Head Office xxx

Hi Sophie 🖤

Thank you so much for leaving such a lovely review! We're glad to hear that you had a great experience with Tori during your visit at Head Office.

We appreciate you taking the time to share your feedback and we can't wait to see you again soon.

Head Office girls xxx

Hi Emma,

Thank you so much for taking the time to leave us an amazing 5 star review. We are delighted that you had an enjoyable experience with Brittany and that she was able to achieve your desired results.... and we are so glad to hear that you felt welcomed by our staff!

We appreciate your support and hope to see you again soon xx

Hi Roxy, thank you so much for taking the time to leave such a lovely review.
We are overjoyed to hear that Brittany gave you such a positive experience and helped boost your confidence.
It's what makes it all worth it!
Thank you so much for choosing us as your go-to salon, we look forward to seeing you again soon xx

Hi Leann,

Thank you for taking the time to leave us a review about your recent visit to our salon.

We're so thrilled to hear that you had a positive experience and that you were impressed with Brittany's service. Making our customers feel comfortable and happy is our top priority, so we're glad that you loved your hair cut 🫶

Thank you once again for choosing us and we can't wait to see you again for your next appointment.
🖤 Head Office xx

Hi Jayne, thank you for your lovely review and for always trusting Heather with your hair.
We're so glad to hear that you loved your recent visit and that Heather was able to work her magic for you .

We always strive to provide the best service for our clients.
We can't wait to see you again for your next visit.
Thanks again, Head Office xx

Julie,

Thank you so much for taking the time to leave us a lovely review.
We are thrilled to hear that you had another excellent experience with us at Head Office.

It means a lot to know that you trust our stylist Libby to take care of your root color and highlights, even when your usual stylist Heather is not available.

We truly appreciate your support and look forward to seeing you again soon.

The team at Head Office xx

Hi Joanna,

Thank you so much for your kind words! We're thrilled to hear that you're happy with your hair, and that Britt did a great job - she truly is a talented and experienced stylist.

We're so grateful for your continued support, choosing us for your hair needs.

Head Office xx

Beca and Nia,

Thank you so much for taking the time to leave us a review! We are thrilled that you were happy with the services provided by Liberty and Nellie. It's always our goal to make sure our clients leave feeling their best. We appreciate your support and are grateful for your kind words.

Thank you again for choosing our salon and we look forward to seeing you both again soon!

Head Office girls xx

Hi Megan,

Thank you so much for taking the time to leave us such a kind 5 star review! We are delighted to hear that you had a fabulous experience with our talented stylist Heather 🖤

Looking forward to seeing you again soon!

Head Office girls xx

Hi Rachel,

Thank you so much for your kind review!

We're glad to hear that Brittany made you feel welcome during your first visit to us. We're even happier to know that you left satisfied with your haircut and balayage.

We can't wait to have you back for a top up!

Thank you for choosing us 🖤

The team at Head Office xx

Sophie 🖤

Thank you so much for taking the time to leave us such a lovely review.
It means the world to us to receive reviews like this, Liberty has worked hard on her skills ✨
We are thrilled to hear that you had an amazing experience at our salon and that you were happy with your full head of highlights and your first set of extensions.

We look forward to seeing you soon
Team Head Office xx