Francesco Hair Northwich, Cheshire

4 Kingsmead Square Regency Way, Northwich, Cheshire, CW9 8UW

About us

Welcome to Francesco Hair Salon in Northwich! Established in 2001, our stylish and luxurious salon in Kingsmead Square offers a warm welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday Closed
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.91
221 verified reviews
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Always top notch!

Jo Denny
27th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

I love Francesco’s Northwich - always a fab welcome, a great atmosphere and top quality stylists. Claire consistently does my hair perfectly and I can wholeheartedly recommend Claire and all her colleagues!

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Response from Francesco Hair Northwich

Hi Jo,

Thank you so much for the kind words! We are so glad to hear that you always have a wonderful experience at our salon. Our team strives to provide top-quality services and a welcoming atmosphere for all our clients.

It's great to hear that Claire has consistently styled your hair to perfection. We will be sure to pass along your praise to her and our entire team. We appreciate the recommendation and can't wait to see you again soon!

Sincerely,

The Team at Francesco Hair Northwich

Long standing customer!

Tina Snell
26th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

I’ve been coming to Francesco Northwich for over 20 years and before that when I lived close enough! Claire has been my stylist for over 10 years. I’m sure the other stylists in the salon are equally wonderful but I wouldn’t swap Claire EVER! She cuts my tricky hair with care every time. She listens to what I’m trying to achieve always. I feel able to ask her for what I want without feeling like she will be offended (sometimes she tells me I can’t have it as it won’t work😅!). I’ve had my hair coloured by Loretta many times in the past but they’ve encouraged me to have the confidence to embrace my natural grey even though this meant losing a colour service. I trust Claire implicitly and I couldn’t recommend Claire and the salon highly enough. Thank you Francescos X

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Response from Francesco Hair Northwich

Hi Tina,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you have been a loyal client for over 20 years and have trusted Claire to take care of your hair for over 10 years. Your satisfaction and trust mean the world to us.

We are glad that Claire has been able to understand and cater to your needs every time you visit us. It's great to know that you feel comfortable expressing your hair desires to her. We value your trust in us, and we are always here to guide you in the right direction when it comes to your hair.

We appreciate your feedback and are happy to hear that our team, including Loretta, has encouraged you to embrace your natural grey and helped you feel confident in doing so. We are passionate about creating a positive and personalized experience for each of our clients.

Thank you for choosing us and for recommending us to others. It's clients like you that make our job so rewarding. We look forward to seeing you again soon.

Best,
The team at Francesco Hair Northwich

Excellent in every aspect

Jan Phillips
24th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

She is fab. First time she had done my hair as it was v last minute on my part. Great cut & she is fun to chat with.

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Response from Francesco Hair Northwich

Hi Jan, thank you so much for taking the time to leave us such a kind review. We're so glad you enjoyed your first visit with us and that our stylist was able to accommodate your last-minute appointment. We pride ourselves on not only delivering great haircuts, but also providing a fun and welcoming atmosphere for our clients. We hope to see you again soon for your next hair appointment. Thank you again for your lovely words.
Best regards, The team at Francesco Hair Northwich

Perfection

Katy Viner
24th Jan 2024
Stylist: Alayna
5.0
Appointment verified by SaloniQ Software

Always a lovely welcome from all the team, every visit I'm asked what I would like doing, if I've been happy since my last appointment & advise with honesty, any change I may want. And the head massages....I know I've dropped off for a few seconds on more than one occasion! Great pricing compared to many salons that are ridiculously overpriced & never disappointed! Thanks Alayna & Nat

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Response from Francesco Hair Northwich

Hi Katy,

We're thrilled to hear that you've had such positive experiences at our salon. It's always our goal to make sure our clients feel welcomed and receive the best hair services. We're glad to hear that you appreciate the honest advice and our pricing. And we must admit, we take great pride in our head massages too - we're happy to help you relax!

Thank you for mentioning our team members, Alayna and Nat. We'll make sure to pass on your kind words to them. We hope to see you at our salon soon!

Take care,
The team at Francesco Hair Northwich

New year, new hair

Mrs Joanne Sheridan
24th Jan 2024
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Jade advised me on my colour and treatment options and then after applying and leaving me with a coffee and a magazine handed me over to Sophie, who then did my toner after washing my hair. Natalie checked I was happy with my hairstyle and listened to my choice of hairstyle and finish. She also gave me advice on relevant products to enhance my style. A really relaxing appointment and I have booked my next appointment with the friendly, courteous lady on reception.

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Response from Francesco Hair Northwich

Dear Mrs Joanne,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a relaxing appointment with us and that you were happy with the service provided by Jade, Sophie, and Natalie. Our team is always committed to providing the best possible experience for our clients.

We are glad that Jade was able to advise you on color and treatment options and that Sophie took care of your toner and hair washing. We are also happy to hear that Natalie listened to your preference for hairstyle and gave you useful advice on products to enhance your style. We will make sure to pass along your kind words to them.

We are thrilled that you have already booked your next appointment with our friendly and courteous receptionist. We look forward to seeing you again soon and providing you with another relaxing and enjoyable visit.

Warmly,

The team at Francesco Hair Northwich

1st Visit

Vanessa Tarry
24th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

I thought Claire was very patient and able to interperate my requirements from my jumbled description, due to her many years of experience. She was lovely and explained the process and journey to get to where I would like my hair to be.
I have to wait and see when I wash and style it myself how I feel, but I left the salon feeling more attractive and confident than when I went in. The products used on my hair make it silky soft and smelling fresh and in great condition. So I will definitely be returning.
Thank you so much .

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Response from Francesco Hair Northwich

Hi Vanessa, thank you for taking the time to leave us such a kind review. We're glad you had a positive experience with Claire and that she was able to understand your hair goals. We pride ourselves on our experienced stylists and their ability to make our clients feel confident. We're also happy to hear the products used left your hair in great condition and that you'll be returning. Thanks again for choosing our salon. Take care. The team at Francesco Hair Northwich.

Thank you

Rachael Clarke
20th Jan 2024
Stylist: Loretta
5.0
Appointment verified by SaloniQ Software

Lovely service once again from Loretta and the team. Relaxing soothing head wash from a new lady I think called Ella, highly recommend

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Response from Francesco Hair Northwich

Hi Rachael,

Thank you for taking the time to leave us a review. We're so glad to hear that you had a lovely experience with our team, especially with Loretta and our new stylist Ella. It's always great to have positive feedback from our clients and we appreciate your recommendation.

We strive to provide a comfortable and relaxing atmosphere for our customers and we're happy to hear that you enjoyed your soothing head wash. We hope to see you again soon and continue to provide you with the same level of service.

Best,
The team at Francesco Hair Northwich

Happy client

Mrs Kathy Dunning
20th Jan 2024
Stylist: Vikki
5.0
Appointment verified by SaloniQ Software

Great attention to detail as always by Vikki, thank you again 😊

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Response from Francesco Hair Northwich

Dear Mrs. Kathy, thank you so much for your kind words and for taking the time to share your experience with Vikki at our salon. We are delighted to hear that you were pleased with her attention to detail and we will make sure to pass along your compliments to her. Thank you for choosing to be a part of our salon family and we look forward to pampering you again in the future. Best regards, The Team at Francesco Hair Northwich

🤩

Sue Jones
19th Jan 2024
Stylist: Claire
5.0

Lovely lady, brilliant hair stylist! Always love my new haircut and when it’s cut into style it’s easy to keep looking good 😊

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Response from Francesco Hair Northwich

Hi Sue, thank you for your lovely review! We're so happy to hear that you had a great experience at our salon and that you love your new haircut. Our team takes pride in creating styles that are not only beautiful but also easy to maintain. We can't wait to see you again and keep your hair looking fabulous! Take care, The team at Francesco Hair Northwich.

Hair salon

Elaine
18th Jan 2024
Stylist: Claire
5.0

Clare always brilliant at cutting, lovely friendly staff at Northwich
Price has increased, but I choose to have top stylist. ,

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Response from Francesco Hair Northwich

Hi Elaine,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you always have a brilliant experience with Clare and our team at Francesco Hair Northwich.

Regarding the price increase, we understand it can be a concern for our valued customers. We want to assure you that we strive to provide the highest quality service and we are constantly reviewing our pricing to ensure it reflects the level of skill and expertise of our top stylists.

We appreciate your continued support and we can't wait to see you at your next appointment!

Best wishes,
The team at Francesco Hair Northwich

Thank you!

Anonymous
18th Jan 2024
Stylist: Loretta
5.0

Really happy with the finished product.
Loretta took time to advise and help me make the right decision for changing my colour

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Response from Francesco Hair Northwich

Dear valued customer,

We are delighted to hear that you are happy with the final outcome of your hair at our salon. Loretta prides herself on providing top-notch advice and guidance to our clients, and it brings us joy to know that she was able to help you make the right decision for your color change.

Our team at Francesco Hair Northwich strives to provide exceptional customer service and we are grateful for your kind review. Thank you for choosing us for your hair needs, and we hope to see you again soon!

Warm regards,
The team at Francesco Hair Northwich

Excellent as always

Gail Pearson
17th Jan 2024
5.0
Appointment verified by SaloniQ Software

My stylist/ colourist was Keighley but not on drop down. Really happy with colour/cut as always. Full experience was fab from arrival with smiling super efficient front of house Amanda plus lots of coffee. Amazing friendly service from all staff.

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Response from Francesco Hair Northwich

Hi Gail,
Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you were happy with your recent visit to our salon. Keighley will be delighted to hear your feedback on your colour and cut - she always strives to do her best for our clients.
We're also glad to hear that you had a great overall experience from the moment you arrived, with a warm welcoming from Amanda and plenty of coffee. Our team prides themselves on providing amazing and friendly service to all our clients, and it's wonderful to know that this was reflected in your visit.
Thank you again for your kind words, and we look forward to welcoming you back to our salon soon.
Best wishes,
The team at Francesco Hair Northwich

Long hair cut and blow dried

Sarah Gregory
12th Jan 2024
Stylist: Lois
5.0
Appointment verified by SaloniQ Software

Lois gave the most relaxing head massage and she listened to everything I asked her to do. She is an amazing hairdresser

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Response from Francesco Hair Northwich

Hi Sarah,

Thank you for the lovely review! We're thrilled to hear that you had a relaxing experience with Lois and that she listened to your requests. We pride ourselves on our team's skill and dedication to providing the best service possible.

We hope to see you again soon for another wonderful hairdressing experience.

Warm regards,
The team at Francesco Hair Northwich

Full head colour

Trudy Robinson
12th Jan 2024
Stylist: Natalie Jade
5.0
Appointment verified by SaloniQ Software

Jade (Natalie) always gives me her professional advice on my chosen full head or roots colour.

Jade (Natalie) always understands my request for cutting and styling my hair.

Your not just hair stylist, but a very good conversationalist and a listener.

Francesca's is my number 1 salon on Northwich

Regards
Trudy Robinson
😊😊😊😊😊

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Response from Francesco Hair Northwich

Dear Trudy,

Thank you so much for taking the time to leave this lovely review. We are thrilled to hear that Jade (Natalie) consistently provides you with professional advice for your hair color and understands exactly how you want your hair cut and styled.

We're also happy to know that you enjoy engaging in conversation with your hair stylist - we believe a great conversation can really enhance your salon experience.

It's an honor to be your number one salon in Northwich and we can't wait to continue providing you with excellent service and conversation the next time you visit us.

Warmly,
The team at Francesco Hair Northwich

Excellent experience

Lesley Cocker
11th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Claire is always welcoming and listens to what I would like her to do for me. She cut my hair expertly and I was very pleased.

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Response from Francesco Hair Northwich

Hi Lesley,

Thank you for sharing your positive experience at our salon with us. We are thrilled to hear that you were pleased with your haircut from Claire. Our team takes pride in ensuring that our clients' needs and wants are taken into consideration during each visit. We appreciate your kind words and look forward to seeing you again for your next hair appointment.

Best,
The Team at Francesco Hair Northwich

Francesco Nirthwich

Kath Dunn
11th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Francesco Hair Northwich

Hi Kath, thanks so much for leaving us such a kind review. We're thrilled to hear that you had another great experience at our salon. Your continued support means a lot to our team. We hope to see you again soon for your next hair appointment. Take care, The team at Francesco Hair Northwich.

Very pleased

Melanie Abbott
10th Jan 2024
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Hope I've got the right Natalie. Short dark red hair and fab boots. Great cut and finish. Easy to take care of at home. Friendly and chatty but not too much chat Very professional.

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Response from Francesco Hair Northwich

Hi Melanie,

Thank you for taking the time to leave such a lovely review. It sounds like you had a great experience with Natalie at our salon. We're glad to hear that she gave you a fantastic cut and finish that is easy to maintain at home. We pride ourselves on providing a friendly and professional atmosphere for our clients, so we're happy to hear that you found Natalie chatty but not too much. We hope to see you again soon for your next appointment.

Take care,
The team at Francesco Hair Northwich

Cut and finish

Anne Williams
10th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

As usual, excellent service in a very friendly atmosphere. It’s always a pleasure to visit the salon.

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Response from Francesco Hair Northwich

Hi Anne, we are thrilled to hear that you had another great experience at our salon! Thank you for your lovely words about our service and atmosphere - we pride ourselves on creating a welcoming environment for all our clients. We are looking forward to your next visit! Take care. Team at Francesco Hair Northwich

Perfection

Debbie Lamb
9th Jan 2024
Stylist: Chloe
5.0

Love going to get my hair done ALL the staff are amazing colours always fab...cut great and any finish requested is perfect 🙂😄

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Response from Francesco Hair Northwich

Hi Debbie!

We are so pleased to hear that you love coming to our salon! Thank you for your kind words about our team, we are lucky to have such talented stylists who are dedicated to making our clients feel fantastic. We're delighted that you're happy with the colours, cut and finish of your hair - that's what we strive for with every client. We look forward to welcoming you back to our salon soon and helping you achieve your desired look.

Take care,
The team at Francesco Hair Northwich

Great service as always!

Lucy Matzen
8th Jan 2024
Stylist: Natalie Jade
5.0
Appointment verified by SaloniQ Software

My Daughter loves her hair appointments with Jade. Jade is so caring & considerate & will always make my Daughter feel comfortable & happy. She engages in conversation with us both & makes us feel valued.

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Response from Francesco Hair Northwich

Dear Lucy, we are thrilled to hear that you and your daughter had a great experience with Jade at our salon. It's so important for us to make each and every client feel comfortable and valued. We're glad that Jade was able to do that for you both and engage in friendly conversation. Thank you for taking the time to share your positive feedback with us. We always aim to provide exceptional service and we're happy to hear that we were able to do so for you and your daughter. We can't wait to have you both back at our salon soon! Sincerely, the team at Francesco Hair Northwich.

Excellent salon

Paula Tier
6th Jan 2024
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Excellent salon always made to feel welcome, Natalie has been styling my hair the last good few months and does an amazing job. I am always more than happy with the cut and blow dry and Nicola does my highlights which I am again more than happy with my hair has never looked so well since coming to this salon. Keep up the amazing work

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Response from Francesco Hair Northwich

Hi Paula,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you have been having a wonderful experience at our salon with both Natalie and Nicola. They are both incredibly talented stylists and we are lucky to have them on our team.

We are delighted to hear that you are always satisfied with the cut, blow dry and highlights you receive at our salon. We pride ourselves on creating looks that our clients are happy with and it's great to know that your hair has never looked better since coming to us.

Thank you for your support and for choosing our salon. We can't wait to see you again soon!

Warm wishes from our team at Francesco Hair Northwich.

Fabulous as ever

Carolyn Robb
6th Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Claire was fabulous as always, left feeling like a million dollars

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Response from Francesco Hair Northwich

Hi Carolyn,

Thank you so much for your lovely review! We are delighted to hear that you left the salon feeling fabulous and like a million dollars - that is always our goal for our clients.

We hope you continue to have wonderful experiences with us at our salon. It's always a pleasure to have you in our chair.

Best, Your friends at Francesco Hair Northwich

Hair Appointment

Anonymous
6th Jan 2024
Stylist: Vikki
5.0

Really enjoyable hair salon visit today. Great haircut!

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Response from Francesco Hair Northwich

Hi there! Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a really enjoyable visit to our salon and that you loved your haircut. Our team works hard to ensure that every client leaves feeling happy and confident with their new look. We hope to see you again soon for another great experience. Thank you for choosing our salon. Kind regards, The team at Francesco Hair Northwich.

Cut and blow

Sheila Dutton
4th Jan 2024
5.0

Always an excellent stylist, very good advice on style and what needs to be done. Hair always looks perfect.

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Response from Francesco Hair Northwich

Hi Sheila,

Thank you for taking the time to leave such a lovely review for our salon. We are so pleased to hear that you have always had a great experience with our stylists and that their advice has been helpful for your haircut. It is our goal to make sure that each and every client leaves feeling satisfied and looking their best.

We appreciate your kind words about our team's skills and always strive to provide excellent service to our clients. Our team is dedicated to keeping up with the latest trends and techniques in order to give you the perfect hairstyle that you desire.

Once again, thank you for choosing us and leaving such a wonderful review. We look forward to seeing you again soon at Francesco Hair Northwich.

Best regards,

The team at Francesco Hair Northwich

Maintaining high standards

Mrs Jackie Whitby
3rd Jan 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

The title says it all. So many salons are good for your first/second visit but then you start to feel not listened to, service not great, cut a bit average etc. This never happens at Francesco’s; the whole experience remains at an exceptionally high standard time after time. All the staff are excellent but Claire cuts my hair and I’ve never been happier.

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Response from Francesco Hair Northwich

Dear Mrs Jackie Whitby,

Thank you for taking the time to leave such a positive review. We are thrilled to hear that your experience at our salon has consistently met your expectations. We take great pride in providing excellent service and ensuring that all of our clients feel listened to and satisfied with their haircuts. We are so grateful to have Claire as part of our team and we are delighted that she is able to give you the perfect haircut every time.

We look forward to welcoming you back for your next appointment and continuing to provide you with an exceptional experience at our salon.

Best,
The team at Francesco Hair Northwich

Thrilled with cut and colour

Louisa Young
31st Dec 2023
Stylist: Alayna
4.5
Appointment verified by SaloniQ Software

Nicola did colour and great as always

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Response from Francesco Hair Northwich

Hi Louisa,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Nicola did a great job with your color, as she always does!

We take pride in providing top-notch services to our clients, and we appreciate your kind words. Your satisfaction is our priority, and we are happy to hear that you are pleased with your results.

Thank you again for choosing our salon for your hair needs. We hope to see you again soon!

Best,
The Team at Francesco Hair Northwich

Amazing service

Mrs Julie Rarity
31st Dec 2023
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

I alternate between Claire, Jade and Nicola. All the stylists are colourists are fabulous. The service at francescos is second to none and for that reason I’ve been a customer for almost 10 years. I am 100% happy every time i walk out of the salon and i can definitely highly recommend it. Thank you all for being so lovely and so client centred.

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Response from Francesco Hair Northwich

Mrs. Julie Rarity,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you have been a loyal customer for almost 10 years, and we value your trust in our stylists.

We are delighted that all of our stylists, Claire, Jade, and Nicola, have provided you with fabulous color services and excellent customer service. It is our aim to make all our customers feel 100% happy every time they leave our salon, and we are glad we were able to achieve this for you.

We truly appreciate your recommendation and look forward to serving you for many more years to come. Your satisfaction is our priority, and we will continue to provide the best client-centered experience for you.

Warmly,

The Team at Francesco Hair Northwich

Super stylist

Lynn Royle
27th Dec 2023
Stylist: Natalie Jade
5.0
Appointment verified by SaloniQ Software

Jade is everything you want in a stylist. She listens to her customer and gives feedback which is helpful. She is cheerful and chatty but not intrusive. Just a lovely girl

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Response from Francesco Hair Northwich

Hi Lynn,
Thank you for taking the time to leave us a review and share your experience. We are glad that you had a wonderful experience with Jade. We strive to create a comfortable and friendly atmosphere at the salon, and we are glad that this was reflected in your service. We always appreciate customer feedback, both positive and constructive, as it helps us to continually improve our service.

We hope that you choose to visit us again in the future.

Warm regards,
The team at Francesco Hair.

Usual 7 week vist

Anonymous
21st Dec 2023
Stylist: Alayna
5.0

Excellent hairdresser always listens and styles my hair and colours it just the way I like it. Very polite and respectful.

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Response from Francesco Hair Northwich

Dear [Name],

We were so pleased to hear that you had such a wonderful experience at Francesco Hair Northwich - it's always great to hear positive feedback from our valued customers. Our dedicated team strive for excellence and that's what we aim for with each and every visit.

It's fantastic that you are so pleased with the way we style and colour your hair. Your kind words have really put a smile on all of our faces. We will continue to do our utmost to make sure your next experience with us is as pleasant as the last.

Thank you for taking the time to leave such a lovely review - it is greatly appreciated.

Warmest regards,
The team at Francesco Hair Northwich

Best hairdressers in Cheshire

Jane Barrett
20th Dec 2023
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Really enjoy my visits. Natalie is a wonderful stylist and a warm and lovely lady.

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Response from Francesco Hair Northwich

Hi Jane,
Thank you so much for your positive review of Francesco Hair. We are delighted to hear you enjoy your visits with Natalie, and all our team strive to provide the best experience possible for our customers.

We appreciate your kind words, and all of us at Francesco Hair are so pleased to hear that you enjoy being looked after by Natalie!

We thank you again for taking the time to leave such a glowing review.

Best wishes,
The Team at Francesco Hair

Consistently fabulous

Liz Jardine
20th Dec 2023
4.5
Appointment verified by SaloniQ Software

All of the team are fab. Jade in particular and who did my colour today is great. Super smiley very welcoming and consistently brilliant

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Response from Francesco Hair Northwich

Hi Liz,
Thank you so much for such kind words about our team. We’re so pleased that you were happy with the service from Jade today. Here at Francesco Hair we really pride ourselves on offering friendly, welcoming and great quality services. We’re delighted that we could provide you with that.
Thank you for taking the time to leave such a thoughtful review. We appreciate all the feedback that we get, it helps us to keep improving the service that we offer.
We look forward to seeing you again soon.
Best wishes,
The team at Francesco Hair

Excellent Service

Mrs Carole Parker
18th Dec 2023
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Excellent advice regarding preparations needed to keep hair condition tip top. Always friendly and attentive

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Response from Francesco Hair Northwich

Dear Carole,
Thank you for such a kind review of our services. We're delighted to hear that you appreciated the advice you were given. We strive to give each of our clients a service they will be happy with.
We’re pleased you enjoyed your visit and feel we’re doing our job right.
We hope you'll visit us again soon.

Thanks again for taking the time to share your experience with us.

Kind Regards,
The team at Francesco Hair Northwich

All ready for christmas

Gill Prentice
14th Dec 2023
Stylist: Natalie
5.0
Appointment verified by SaloniQ Software

Very helpful friendly professional staff

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Response from Francesco Hair Northwich

Hi Gill,

We are so glad to hear that you found our team friendly and professional, we take pride in providing a quality service for all our clients.
We hope you enjoyed your visit to Francesco Hair Northwich and that you will be back soon!

Thank you for taking the time to leave us such a great review, it is very much appreciated.

Best wishes,
The team at Francesco Hair Northwich

Love coming to Francesco’s

Stephanie Stanway
14th Dec 2023
Stylist: Alayna
5.0
Appointment verified by SaloniQ Software

I love coming to Francesco’s, the service is amazing

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Response from Francesco Hair Northwich

Hi Stephanie,
We at Francesco Hair Northwich are delighted to hear that you love coming to us for your hair appointments. Our team always strives to make each visit special and to provide excellent service. We have a passion for helping our clients look and feel their best. We’re so happy that you appreciate the service we provide at Francesco Hair Northwich.
Thank you for taking the time to share your feedback with us.

Thank you,
The team at Francesco Hair Northwich

Fabulous

Mrs Janet Wilkinson
14th Dec 2023
Stylist: Vikki
5.0
Appointment verified by SaloniQ Software

Excellent service lovely pampered experience Vikki knows exactly what I like with my hair and salon is beautiful and the coffee is great

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Response from Francesco Hair Northwich

Hi Janet,
Thank you for your feedback regarding your experience at our salon. We're delighted to hear that you enjoyed being pampered and that you were pleased with the service you received. It's always great to hear that our staff have gone above and beyond with their service.
We also take pride in providing a beautiful salon environment and freshly-brewed coffee to enjoy during your appointment. We hope to see you again soon!
Best wishes,
The team at Francesco Hair Northwich

5 star pampering

Lisa Farrar
13th Dec 2023
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Always look forward to my appointments with Claire! From the moment I arrive in the salon I feel I am given Claire’s full attention. She listens to my requirements and provides input and advice as needed! I am never disappointed with my appointment.

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Response from Francesco Hair Northwich

Hi Lisa,
We are so glad that you have a great experience every time you visit us! We love that you feel Claire gives you her full attention during your appointments and listens to all your requirements. We would love to make your next time even better.
Thanks for your great review and we are looking forward to seeing you again soon.
Best wishes,
The team at Francesco Hair Northwich

Love It always very friendly and professional

Debbie Lamb
11th Dec 2023
Stylist: Chloe
5.0

Amazing and very happy with my colour and Nicola and Chloe always make you feel great!!!

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Response from Francesco Hair Northwich

Hi Debbie,
Thank you so much for your kind review. We are delighted to hear that you are so happy with your colour and your experience with Nicola and Chloe. Here at Francesco Hair, our team prides itself in offering a friendly and professional service and it's great to see that this was your experience too.
We appreciate you taking the time to give such a positive review, it really means a lot to us.
Thanks again from the team at Francesco Hair.

Hair Colour

Lynne Manifould
9th Dec 2023
Stylist: Loretta
5.0

Fabulous - relaxing, friendly and superb finish. Thank you Loretta and Alayna x

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Response from Francesco Hair Northwich

Dear Lynne,
Thank you for taking the time to leave us a fantastic review. We are delighted you enjoyed your experience with us, especially relaxing with Loretta and Alayna.
We take pride in delivering excellent services to our clients, and we are so glad we achieved that for you.
We hope to see you back again soon at Francesco Hair and get you looking fabulous!

Thank you again,
The Team at Francesco Hair Northwich

Hair appointment experience

Liz Richards
8th Dec 2023
Stylist: Claire
5.0

Fantastic service. I always love coming to the salon to have my hair cut. The staff are all very friendly and Claire and I always have a good chat.

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Response from Francesco Hair Northwich

Hi Liz,
We're glad you enjoy coming to our salon and are pleased you feel so comfortable with the team here. Our staff are friendly and talented, and it's great that you get to have a chat with Claire each time.

Our teams work hard to ensure our customers have the best possible experience. We're delighted that you're happy with the service at our salon.

Thank you for your review and kind words about our team.

From the team at Francesco Hair Northwich.

Excellent

Nicola Ogden
7th Dec 2023
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Excellent service as always from Claire - Creative Director. Feels like a home from home experience which was topped off this evening with one of Allan’s special Christmas coffee’s! Cheers!

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Response from Francesco Hair Northwich

Hi Nicola,
Thank you for your great review about Francesco Hair! We are thrilled to hear that you enjoyed your visit and the special Christmas coffee! It really means a lot to us to know that you enjoy the atmosphere and quality service from our Creative Director Claire. We look forward to seeing you again at Francesco Hair soon!

Warm Regards,
Team at Francesco Hair Northwich

Fabulous as always

Natalie Herbert
7th Dec 2023
Stylist: Nicola
5.0
Appointment verified by SaloniQ Software

Always love the cut and colour from Nicola - I wouldn’t go anywhere else, thank you! The salon is always gorgeous and everyone is so attentive and lovely.

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Response from Francesco Hair Northwich

Hi Natalie,
Thank you so much for your wonderful review! We're thrilled that you always love the cut and colour you get from Nicola. Our team always strives to make sure our customers feel comfortable and looked after, so we appreciate the recognition.
We hope to see you again soon so we can continue to provide the service that you love so much.

Thanks again for your kind words,
The team at Francesco Hair Northwich

Excellent Service

Julia Hughes
7th Dec 2023
Stylist: Claire
4.5
Appointment verified by SaloniQ Software

As always Claire provided a first rate service. Making my visit very enjoyable.

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Response from Francesco Hair Northwich

Hi Julia,
Thank you for taking the time to leave a review for us. We're pleased to hear your visit was enjoyable and that you were looked after wonderfully by Claire. We are proud of how hard our team, including Claire, work to ensure every customer has a pleasant experience.
We hope you grace us with your presence again soon!

Warmest regards,
The team at Francesco Hair

Great service

Ms Amber Dicks
6th Dec 2023
Stylist: Alayna
4.5
Appointment verified by SaloniQ Software

Very good, friendly service as always thanks

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Response from Francesco Hair Northwich

Hi Amber,
Thank you for taking the time to provide your feedback. We're delighted to hear that you had a positive experience with us and that you found our friendly service so helpful. We take pride in delivering excellent customer service and strive to make every visit as pleasant and enjoyable as possible.

It's always heart-warming to receive positive reviews such as yours. We will continue to do our best to make sure our guests have a wonderful time when they visit Francesco Hair Northwich.

Thank you again for taking the time to leave your review.

Warm regards,
The Team at Francesco Hair Northwich

Excellent salon

Karen Hall
6th Dec 2023
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Nicola always matches my colour beautifully and Claire works wonders cutting & styling my hair. All the staff are friendly and approachable.

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Response from Francesco Hair Northwich

Hi Karen,
Thank you for your brilliant review of our team at Francesco Hair Northwich. We're so glad to hear that the styling and colour services from Nicola and Claire have worked so well for you, and that you've had a pleasant experience with the rest of our friendly staff. We appreciate the time you've taken to share your experience and it means a lot to us.

Thank you again and if there's anything else you'd like to share with us, please don't hesitate to get in touch.

Best wishes,
The Team at Francesco Hair

Lovely place to have your hair just how you want it

Helen Davies
5th Dec 2023
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Have been having my hair done at the salon for years and mainly with Clare although a few times she’s been fully booked so I’ve had a different stylist who’ve always done my hair lovely. It had become more expensive there but completely worth it as the team are all so nice, Clare work wonders with my hair and I have total confidence in her when I’m brave enough to change my style and length. It’s also great to have a stylist you can really chat to

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Response from Francesco Hair Northwich

Hi Helen,
Thank you for your kind words about the team here at our salon. We are delighted to hear you have always been happy with our services and pleased that Clare has been able to create some amazing hair looks for you. We strive to provide a high quality service and friendly atmosphere in the salon.
It's great to hear you feel comfortable to chat with your stylist and we would love to see you again soon.
All the best,
The Team at Francesco Hair Northwich

Fabulous!

Fiona Domville
2nd Dec 2023
Stylist: Claire
5.0

Claire and Jade did a fab job. Had a lovely time - so relaxing I even had a little snooze!

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Response from Francesco Hair Northwich

Hi Fiona,
Thank you so much for your kind words about Claire and Jade. We're so glad to hear that your visit to our salon was so relaxed that it put you in such a peaceful mood that you had a little snooze! It's wonderful that your visit was so enjoyable and the team is thrilled to hear you felt so comfortable and relaxed with them. It means a lot that you had such an amazing experience at the salon.

Thanks again for your lovely review.

Warmest wishes,
The team at Francesco Hair Northwich

Haircut

Peter proudman
2nd Dec 2023
5.0

Superb haircut by Vikki as always

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Response from Francesco Hair Northwich

Hi Peter,
We're so glad to hear that you had a great experience with Vikki! She really takes pride in her work and we appreciate that you've taken the time to share your positive review with us.
We value every customer and take feedback seriously, so thank you for taking the time to let us know about your experience.
We hope to see you again at Francesco Hair Northwich soon!

Warm regards,
The team at Francesco Hair Northwich

Always happy on leaving the salon

Amanda Harrison
1st Dec 2023
Stylist: Claire
4.0
Appointment verified by SaloniQ Software

Style revival and a few inches cut off my long hair. Gorgeous bouncy curls to go. It’s always a lovely experience and Claire knows exactly what she’s doing in translating what I like into a real hairstyle. She’s also great fun!

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Response from Francesco Hair Northwich

Hi Amanda,
Thank you for your lovely review! We always strive to give each of our clients the best experience possible, so we are delighted to hear that you enjoyed your time at Francesco Hair Northwich. It’s great to hear that Claire was able to help transform your long hair into the gorgeous bouncy curls you had in mind, with a few inches cut off. We hope to see you again soon!

Best wishes,
Team at Francesco Hair Northwich

Colour and cut

Helen Jones
30th Nov 2023
Stylist: Nicola
4.5

Unfortunately to get both of my stylists on the same day was not possible so my visit was the next day for my cut. As someone was blowing my hair I was told that, due to sickness, my cut would not be done by the stylist who was booked to do it and I was offered an alternative, not one of the your top stylists, but a different one. As I needed my hair done for the weekend I had no choice but to accept this. I love your Northwich branch and have been going to it for a long time and hope to continue doing so. I do understand that people get ill suddenly but the pleasure I get from my visit was greatly diminished.

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Response from Francesco Hair Northwich

Hi Helen,
Thanks for your feedback and we're sorry to hear that your visit to the salon didn't go quite as planned. We strive to give our clients the best experience possible and we apologise that this time standards weren't met. Our team take great pride in delivering a high quality service and we understand how frustrating it can be if this doesn't happen. We hope this doesn't put you off coming back to Francesco Hair Northwich in the future.

Thanks again,
The team at Francesco Hair Northwich

Colour

Anonymous
29th Nov 2023
5.0

Really delighted with my colour and finish. Thank you so much. Wishing you all a very happy Christmas x

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Response from Francesco Hair Northwich

Thank you for taking the time to leave us a review! We're so glad that you're happy with your colour and finish. At Francesco Hair Northwich we strive to provide a high quality service and we're pleased that you were pleased with the results. We hope you have a lovely Christmas break and look forward to seeing you again soon. Thanks again from the team at Francesco Hair Northwich!