Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
949 verified reviews
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Value
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Hair cut and finish. 1/4/ 26

Hilary Jones
1st Apr 2026
Team Member: Sarah
5.0

All very good as usual

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Response from Saks Hair Chester

Hi Hilary,

Thank you so much for your kind words and for taking the time to leave a review. We are delighted to hear that you had another positive experience at our salon.

Our team works hard to provide exceptional service and it is always encouraging to receive such positive feedback. We are so pleased that you continue to enjoy your visits to our salon.

We look forward to welcoming you back soon.

Take care,

The team at Saks Hair Chester

Wouldn’t go back

Emma Skyte
1st Apr 2026
3.0
Appointment verified by SaloniQ Software

felt quite rushed, not much consideration despite asking questions/advice

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Response from Saks Hair Chester

Hi Emma,

Thank you for taking the time to leave us a review. We’re so sorry to hear that you felt rushed during your visit with us. We pride ourselves on providing a relaxing and attentive experience for all our clients, so we apologize if this wasn’t the case for you.

We would love to hear more about your experience and any specific questions or concerns you may have had. We always strive to provide the best advice and service to our clients.

Thank you again for your feedback. We hope to have the chance to make it up to you in the future.

Best,
The team at Saks Hair Chester

Miss

Susan Hart
31st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My daughter loves the hair cut and is going to be. Much easier to manage now , definitely coming back to Danielle again

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Response from Saks Hair Chester

Dear Susan,

Thank you so much for taking the time to leave us a lovely review. We're thrilled to hear that your daughter loved her haircut and that it will be easier to manage now. It means a lot to us that you will be coming back to see Danielle again.

At Saks Hair Chester, we strive to provide the best possible experience for our clients and we're glad we were able to do so for you and your daughter. We look forward to seeing you both again in the future.

Thank you again for your kind words.

Warmly,
The team at Saks Hair Chester

Amazing service!”

Sarah Fellows
31st Mar 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I’m so happy with how my hair turned out—I honestly love it! The whole experience was amazing from start to finish. The stylist really listened to what I wanted and made me feel comfortable throughout. I’ve had so many compliments already and I can’t stop looking at it! Thank you so much Erin :)

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Response from Saks Hair Chester

Hi Sarah,

We are thrilled to hear that you had such a positive experience with us at our salon. It means a lot to us that you love your hair and that we were able to provide you with excellent service from start to finish. Our team always strives to listen to our clients' wants and needs and make them feel comfortable throughout their visit.

We are so happy to hear that you have received many compliments and can't stop looking at your new hair. That is exactly the result we aim for. Thank you for trusting us with your hair, Sarah.

Warmly,
The team at Saks Hair Chester

Feeling so much better

Susan Brydon
31st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My hair was in a mess when I arrived but after Danielle’s magic hands I left looking so good!

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Response from Saks Hair Chester

Hi Susan,

Thank you for taking the time to leave a review for our salon. We are so glad to hear that your experience with Danielle was a magical one! It's always our goal to leave our clients feeling and looking their best.

We are happy to have been able to turn your messy hair into a gorgeous style. We hope to continue providing you with great service in the future.

Thank you for choosing us, Susan!

Sincerely,

The team at Saks Hair Chester

Perfect

Louise N
28th Mar 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin was amazing, so lovely and I couldn’t be happier with my hair

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Response from Saks Hair Chester

Hi Louise,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a great experience with Erin and that you are pleased with your hair. We strive to provide excellent service and it means a lot to us when our clients leave with a smile on their face.

We will make sure to pass along your kind words to Erin and the rest of our team. We hope to see you again soon for your next hair appointment!

Best regards,
The team at Saks Hair Chester

Cut and blow

Hillary Watts
26th Mar 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great cut Thank you

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Response from Saks Hair Chester

Hi Hillary,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great cut at our salon. Our team works hard to provide top-notch services, and we're delighted to know that we were able to meet your expectations.

We look forward to seeing you again soon and providing you with more exceptional hair services. Thank you once again for choosing us and for your kind words.

Best wishes,
The team at Saks Hair Chester

Happy

Deb Konings
24th Mar 2026
Team Member: Sarah
5.0

Another fab cut, style and colour by Sarah today, she always knows just what I want.

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Response from Saks Hair Chester

Hi Deb,
We are thrilled to hear that you had a fabulous experience at our salon with Sarah. Our team always strives to meet our clients' expectations and we are delighted that Sarah was able to understand your desired look. Thank you for trusting us with your hair and we look forward to seeing you again soon.
Best,
Team at Saks Hair Chester

Fabulous cut

Alexa Hickey
24th Mar 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

It was my first visit to the salon. Molly listened to what I wanted & I was so happy with the result. I went in feeling tired & old & left feeling refreshed & ready for Spring! Thank you Molly.

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Response from Saks Hair Chester

Hi Alexa Hickey,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience during your first visit to our salon.

At Saks, our top priority is to make our clients feel happy and satisfied with our services. We are thrilled to know that Molly listened to your requests and provided you with a fantastic result. It brings us joy to see you leave our salon feeling refreshed and ready for Spring.

Thank you for choosing our salon for your hair needs, Alexa. We look forward to seeing you again soon and providing you with another fantastic experience.

Best regards,
The team at Saks Hair Chester

Thank you Ellie 😊

Nicola Joyce
23rd Mar 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

As always Ellie made me feel relaxed and was very professional.

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Response from Saks Hair Chester

Hi Nicola Joyce,

Thank you so much for taking the time to leave such a kind review. We're glad to hear that Ellie made you feel relaxed and provided professional service. Our team at Saks Hair Chester strives to make every visit a pleasant and enjoyable experience. We look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester

I feel like a new woman

Sharon Fraser
23rd Mar 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I love visiting Nikki, she just knows what I want. When I leave I feel like a new woman, my hair feels & looks amazing and that makes me feel good

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Response from Saks Hair Chester

Hi Sharon,

Thank you so much for your lovely review! We are thrilled to hear that you enjoyed your visit with Nikki at our salon. We strive to make our clients feel their best and we are happy to know we succeeded with you. We will be sure to pass along your words of praise to Nikki.

We hope to see you again soon for another amazing hair transformation!

Best wishes,
The Team at Saks Hair Chester

21/03/26

Anonymous
22nd Mar 2026
Team Member: Molly
5.0

Great experience would definitely recommend/come back.

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Response from Saks Hair Chester

Hi there!

Thank you for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you had a great time with us and that you would recommend us to others.

Our team at Saks Hair Chester is dedicated to providing exceptional service and creating a pleasant atmosphere for our clients. So it is always a pleasure to know that we have succeeded in doing so.

We would love to welcome you back anytime and help you achieve your desired look once again. Thank you for choosing us and recommending us. We truly appreciate your support!

Best regards,
The team at Saks Hair Chester

Amazing experience

Linda Young
21st Mar 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

This is only my 2nd appointment with Nikki and from the 1st appointment she has completely transformed my hair. The condition, the colour, the cut, the whole experience is amazing. Thankyou Nikki and all the staff xx

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Response from Saks Hair Chester

Hi Linda,

We are so glad to hear that you had a great experience at our salon with Nikki! Our team at Saks Hair Chester takes great pride in making sure our clients have the best service and leave feeling transformed. Your kind words mean a lot to us and we will make sure to pass them on to Nikki and the rest of the staff.

Thank you for choosing us for your hair appointments and we look forward to seeing you again soon!

Best,
The Team at Saks Hair Chester

Colour cut and blow with Ellie May

Anonymous
19th Mar 2026
Team Member: Ellie May
5.0

Hair is looking lovely colour is beautiful ellie is easy to chat to and makes you feel comfortable this is my second visit

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you're loving your lovely new hair color! We always aim to create a comfortable and friendly environment for our clients, and we're glad Ellie was able to make you feel at ease during your visit. It's wonderful to have you as a returning customer, and we look forward to seeing you again in the future.

Best regards,
The Team at Saks Hair Chester

Cut

Janet Darkins
18th Mar 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is such a good hair stylist I feel she really understands me and my hair
She also has do much patience with me
So glad I’ve found this salon and Claire

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Response from Saks Hair Chester

Hi Janet,

Thank you so much for this lovely review! We are so thrilled to hear that you had a great experience with Claire at our salon. We are happy to see that Claire was able to understand you and your hair, and that you appreciated her patience. We pride ourselves on our stylists' ability to truly listen to our clients and create a look that fits their unique needs and preferences.

Thank you for choosing our salon and we hope to see you and your hair again soon!

Best,
The Team at Saks Hair Chester

Brilliant as usual

Fraser Williamson
17th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Brilliant service as usual couldn’t ask for anything more

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Response from Saks Hair Chester

Hi Fraser, thank you for taking the time to leave such a kind review! We're thrilled to hear that you had another great experience at our salon. Our team takes pride in providing excellent service and we're glad that we could meet your expectations. We appreciate your continued support and look forward to seeing you again soon. Have a wonderful day!
Best, The Team at Saks Hair Chester

Great results

Julie Taylor
16th Mar 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Really pleased with my colour and cut again, I'm never disappointed, always great service and results, thank you Nikki x

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Response from Saks Hair Chester

Hi Julie,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you are always pleased with your colour and cut at our salon. We take great pride in delivering top-quality service and results to all of our clients.

We will be sure to pass along your compliments to Nikki, she will be happy to know that you are never disappointed with her work. Thank you again for choosing our salon, we look forward to seeing you again soon.

Best,
The team at Saks Hair Chester

Re-Style

May Kelty
12th Mar 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always pleasant, does exactly as requested

Style was just as I asked for, more than pleased with end result.

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Response from Saks Hair Chester

Hi May, thank you so much for your kind words! We are delighted to hear that you had a great experience at our salon. Our team always strives to provide our clients with exactly what they request, and we're thrilled that we were able to achieve your desired style. We hope to see you again soon for another amazing hair transformation. Take care! The team at Saks Hair Chester.

Another Great Visit!

Vanessa Welch
11th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Again lovely cut and colour by Danielle. Accompanied by good advice and friendly chat. Excellent

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Response from Saks Hair Chester

Dear Vanessa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely experience with our stylist, Danielle. We take pride in providing not only great haircuts and colors, but also friendly and helpful advice. We believe that a good conversation is just as important as a good haircut!

We're grateful to have clients like you who appreciate our services and we can't wait to have you back in our salon. Thank you again for choosing us and we look forward to seeing you soon!

Best,
The team at Saks Hair Chester

Amazing as always

Karen
9th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I've spent my whole adult life trying to find a hairdresser that understood how my curly hair works. I've had SOOOO many bad experiences that I grew to hate having my hair cut and would only go every few years. Then someone recommended Danielle. She is fantastic. My hair looks great every day for months after she cuts it. She understands exactly what I want and has given me some really great tips.

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Response from Saks Hair Chester

Hi Karen,

We are so happy to hear that you had a great experience at our salon and that Danielle was able to give you the perfect haircut for your curly hair. We understand how frustrating it can be to find a hairdresser who truly understands your hair, and we are thrilled that we could be that for you.
Thank you for recommending Danielle and for trusting us with your hair. We are glad to hear that you are now more confident and enjoy having your hair cut. Please don't hesitate to reach out to us for any hair tips or advice in the future.
Thank you again for your kind words and for choosing our salon.
Best,
The team at Saks Hair Chester

Saturday morning appointment

Anonymous
7th Mar 2026
Team Member: Danielle
5.0

Poppy gave me a warm welcome and coloured my hair which I am very happy with. The assistant washing my hair was lovely and very personable. Danielle cut my hair we had a good chat and a very successful cut!

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Response from Saks Hair Chester

Dear reviewer,

We are delighted to hear that you had a positive experience at our salon. Thank you for choosing us for your hair color and cut needs. We are thrilled to know that you are satisfied with the outcome and appreciated the warm welcome by our team, especially Poppy and Danielle. We take pride in providing quality services and creating a comfortable and friendly atmosphere for our clients. We look forward to welcoming you back for your next visit.

Sincerely,
The team at Saks Hair Chester

Excellent

Carol Gorena
7th Mar 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I took my 5 year old for a haircut and he loved it. The stylist/hairdresser was so kind and patient and made him smile and enjoy his first haircut at this saloon.
I highly recommend it.

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Response from Saks Hair Chester

Hi Carol,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that your 5 year old loved his first haircut at our salon. It's always a pleasure to see our young clients smiling and having a good time. We take pride in our stylists who are kind and patient with children, and we are glad that it made the experience enjoyable for your little one.

Thank you for your recommendation, it means a lot to us. We hope to see you both again at our salon soon!

Best,
The team at Saks Hair Chester

Fabulous Colour

Sas Mcconville
5th Mar 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Absolutely over the moon with my colour! Sarah listened so well and delivered!

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Response from Saks Hair Chester

Hi Sas,

Thank you so much for your kind review! We're thrilled to hear that you were happy with your colour and that Sarah did an amazing job. We pride ourselves on listening to our clients and delivering the results they desire.

We hope you continue to love your new look and we look forward to seeing you again.

Best regards,
The team at Saks Hair Chester

Lovely salon and stylist

Angie
1st Mar 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly is super personable, listens to what you want and delivers. Highly recommend her and Saks!

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Response from Saks Hair Chester

Hi Angie,

Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with Molly at our salon. Our team takes great pride in listening to our clients and delivering their desired looks. We appreciate your recommendation and hope to see you again at our salon soon.

Take care,

The team at Saks Hair Chester.

Perfect

Belinda Henson
1st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle created a fab textured short bob. Looks great, easy to style and maintain. Great consultation, cut and finish.

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Response from Saks Hair Chester

Hi Belinda,

Thank you so much for taking the time to leave this lovely review! We're thrilled to hear that you had a great experience with Danielle, and that she was able to create the perfect textured short bob for you. We pride ourselves on providing top-notch consultations, cuts, and finishes, and we're glad to hear that it shows.

We hope to see you again soon for another fantastic experience at our salon!

Best,
The Team at Saks Hair Chester

Hair colour and cut

Fran Beltrami
24th Feb 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie does a super job every time and does exactly what I ask for. Great job thanks Ellie! Xx

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Response from Saks Hair Chester

Hi Fran,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Ellie. It's wonderful to know that she always delivers according to your requests and does an exceptional job every time. We will be sure to pass along your kind words to her.

We appreciate your support and hope to see you again soon at our salon. Have a lovely day ahead!

Best,
Team at Saks Hair Chester

New to Salon

Sarah Powell
24th Feb 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Really good experience. Erin was great and really listened to what i wanted done to my hair. Thank you Erin

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Response from Saks Hair Chester

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a really good experience with us. We pride ourselves on our excellent customer service and it means a lot to us when our clients are happy with their visit.

We will make sure to pass on your kind words to Erin. It's fantastic to know that she listened to your hair goals and delivered exactly what you wanted. We hope you left our salon feeling confident and satisfied with your new hair.

Thanks again for your feedback, Sarah. We appreciate it and we look forward to welcoming you back to our salon in the future.

Best,
The Saks Hair Chester Team

Colour & Cut

Angharad K
21st Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I never usually write reviews, but I felt that Danielle and Erin absolutely deserved all the praise today.
I was extremely nervous before my appointment and Danielle put my at ease from the get go, she took her time to ask me what I’d like done to my hair, explained each step she was doing and why she was doing to help with my desired look and colour. Danielle was able to help me choose something that would suit my skin tone and face shape, she’s extremely knowledgeable.
Erin did a wonderful cut on my hair and again helped me choose a hairstyle that suited my face shape.
Thank you so much Danielle & Erin.

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Response from Saks Hair Chester

Dear Angharad,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Danielle and Erin provided you with exceptional service during your appointment.

We understand how nerve-wracking it can be to try a new hairstylist, and we're delighted that Danielle was able to put you at ease. She truly cares about understanding your preferences and helping you achieve your desired look. We're also glad that you found her knowledge and expertise to be valuable.

We're happy to hear that Erin gave you a wonderful cut and helped you select a hairstyle that suited your face shape. Our team strives to provide personalized service to each and every client, and we're delighted that you had a positive experience with both Danielle and Erin.

Thank you once again for choosing our salon for your hair needs. We truly appreciate your support and we hope to see you again soon.

Best regards,
The team at Saks Hair Chester

ta

Alison sampson
20th Feb 2026
Team Member: Danielle
5.0

I love everybody there Danielle is absolutely brilliant the lovely kind helpful

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Response from Saks Hair Chester

Hi Alison, thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon. It means a lot to us that you enjoyed your service with Danielle; we'll be sure to pass your kind words along to her. Our team always strives to provide a friendly and helpful atmosphere, so we're glad to know this was reflected in your visit. We appreciate your support and look forward to seeing you again soon! Best, the team at Saks Hair Chester.

1st time in the chair

Rowan Ainscough-Wenham
14th Feb 2026
Team Member: erin jean
5.0

Erin not only delivered an amazing haircut but she was also great to talk too throughout, absolute pleasure and will definitely go again

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Response from Saks Hair Chester

Hi Rowan,

Thank you so much for taking the time to leave such a lovely review for our salon! We're thrilled to hear that you had a wonderful experience with Erin and that you're already planning to come back. We're so lucky to have her on our team!

We're glad that Erin not only gave you an amazing haircut, but also made your visit enjoyable with her friendly conversation. We strive to create a welcoming and comfortable atmosphere for all our clients and we're happy to know that it made a difference for you.

We can't wait to see you again and continue to provide you with exceptional service. Thank you again for choosing us and for your kind words.

Best regards,
The Team at Saks Hair Chester

Excellent

Julie Shiel Rodgers
13th Feb 2026
Team Member: erin jean
5.0

Excellent

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Response from Saks Hair Chester

Hi Julie,

We are delighted to hear that you had an excellent experience at our salon! Thank you for taking the time to leave us a review.

Our team at Saks Hair Chester always strives to provide high-quality service and we are glad to know that we met your expectations. Your kind words are greatly appreciated and we look forward to welcoming you back in the future.

Best regards,

The Team at Saks Hair Chester

Fab as always

Emma
12th Feb 2026
Team Member: Danielle
5.0

As always the experience with Danielle was just perfect.

The shampoo and conditioning however was a bit on the rigorous side! That bit’s usually super relaxing! The cool water didn’t actually bother me, the treatment was. Little rough 😆

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Response from Saks Hair Chester

Hi Emma,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a perfect experience with Danielle at Saks Hair. She is truly a talented stylist and we are lucky to have her on our team.

We apologize for any discomfort you may have felt during the shampoo and conditioning process. We will address this with our team to ensure that everyone is receiving the gentle and relaxing treatment they deserve. Thank you for bringing this to our attention.

We hope to see you again soon for another amazing experience with us!

Best,
The team at Saks Hair Chester

Wonderful cut

Janet Darkins
11th Feb 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

A very good cut and a very pleasant experience all round
Thank you

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Response from Saks Hair Chester

Hi Janet,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience at our salon and that you were happy with your haircut. Our team strives to provide not only high-quality services, but also a friendly and welcoming atmosphere for our clients.

We really appreciate your kind words and we hope to see you again soon.
Warmly,
The team at Saks Hair Chester

Sharp haircut

Hazel Chapman
11th Feb 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Loved the precision cut, attention to detail and consultation. Very pleased with the results.

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Response from Saks Hair Chester

Hi Hazel,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you loved your precision cut and the attention to detail our stylist provided during your consultation. We strive to give our clients the best results and we are so happy to know we achieved that with you.

We hope to see you back soon at our salon. Your satisfaction is our top priority! Thank you again for choosing us for your hair needs.

Best regards,

The team at Saks Hair Chester

Finally !!!

Janine Godbold
10th Feb 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Finally somebody who listens and understands the complexity of a redhead 💫

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Response from Saks Hair Chester

Hi Janine,

We're so glad to hear that you had a positive experience at our salon! Our team always strives to listen and understand the unique needs of our clients, especially when it comes to something as complex and beautiful as being a redhead. Thank you for your kind words and for choosing our salon for your hair needs. We look forward to seeing you again soon.

Warmly,
The Team at Saks Hair Chester

Hair with Poppy W

Carol
10th Feb 2026
Team Member: Poppy
5.0

Love my hair Poppy always makes me feel welcome. Poppy has done a beautiful cut,colour and style. I’m very pleased with the results.

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Response from Saks Hair Chester

Hi Carol,

Thank you for taking the time to leave us a review! We are delighted to hear that you love your hair and enjoyed your experience with Poppy. We strive to make all of our clients feel welcome and we're so glad that you felt that way.

Poppy is a talented stylist and we're happy to hear that you were pleased with the results of your cut, colour, and style. We hope to see you again soon and give you another fabulous hair experience.

Thank you again for your kind words and we look forward to seeing you at our salon again soon!

Best,
The Team at Saks Hair Chester

Amazing as always

Kelly Ogley
9th Feb 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I’ve gone to Nikki for many years, the results are always amazing and she’s a fantastic person!

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Response from Saks Hair Chester

Hi Kelly, thank you so much for your amazing review about Nikki! We are thrilled to hear that you have been a loyal customer for many years and that she always delivers amazing results for you. We couldn't agree more that she is a fantastic person as well. We are lucky to have her on our team at Saks Hair Chester. We really appreciate your support and look forward to seeing you again soon. Take care! The team at Saks Hair Chester.

Fab

Claire Thomas
9th Feb 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Wonderful! Just what I wanted. Thank you Ellie :)

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Response from Saks Hair Chester

Hi Claire!
Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed your experience at our salon. We strive to provide our clients with exactly what they want and we are thrilled that Ellie was able to deliver that for you. We will make sure to pass along your kind words to her.
Thank you again for choosing our salon and we hope to see you again soon!
Best,
The team at Saks Hair Chester

Just amazing

Frankie Kitson
6th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is just amazing she knows my hair better than me ! She knows how to nurture and style Afro curly hair ! And just gives great advice for what I need to do to keep my hair looking healthy !!!! Any people with Afro curly hair Danielle is your woman !!!!! See you in June XxX

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Response from Saks Hair Chester

Hi Frankie Kitson,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a great experience with Danielle. We pride ourselves on providing top-notch hair care for all hair types, and we are glad to hear that she was able to understand and nurture your Afro curly hair. Your satisfaction and confidence in your hair is our top priority, and we will be sure to pass along your kind words to Danielle.

We look forward to seeing you again in June!

Warmly,

The Team at Saks Hair Chester

Spot on!

Pauline Brookerankin
5th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent in every way

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Response from Saks Hair Chester

Dear Pauline,

Thank you so much for taking the time to leave such a lovely review for us! We are overjoyed to hear that you had an excellent experience at our salon.

It means a lot to us that you found our services to be top-notch in all aspects. Our team strives to provide the best possible experience for all of our clients, and we are delighted to hear that we achieved that with you.

We truly appreciate your kind words and recommendation, and we cannot wait to see you again soon! Thank you once again for choosing our salon.

Warmly,
The Team at Saks Hair Chester

Incredible!!

Lily Kesterton
4th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always incredible, leave feeling amazing and loving my hair. Honestly cannot thank Danielle enough for working her magic and making my hair wonderful again. Thank you

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Response from Saks Hair Chester

Dear Lily,

Thank you so much for sharing your experience with us! We are thrilled to hear that you always leave our salon feeling incredible and loving your hair. It means a lot to us that you took the time to leave such a kind review.

We will make sure to pass on your compliments to Danielle and her magical skills. We are lucky to have her as a part of our team!

Thank you for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Always a winner

Susan Brydon
4th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thank you Danielle for looking after my hair so well. Now I have short hair and I’m loving the colour and shape!

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Response from Saks Hair Chester

Hi Susan, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you are happy with your new short hair, and that Danielle did an amazing job with the color and shape. We take great pride in providing excellent service and making sure our clients leave feeling confident and stylish. We appreciate your feedback and look forward to seeing you again. Take care, from the team at Saks Hair Chester.

Colour and trim

Suzette M
4th Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Very pleased with colour and much needed trim!

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Response from Saks Hair Chester

Hi Suzette,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with your colour and trim at our salon. Our team works hard to provide top-notch services and we're happy to know that it paid off for you.

We hope to see you again soon and continue to exceed your expectations. Thank you again for choosing us and for your kind words.

Warmly,
The team at Saks Hair Chester

Beautiful again 😆

Heidi Foster
3rd Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair. Molly did a fabulous job and we had a lovely natter too 😁

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you were pleased with your hair and that Molly did a fabulous job. We're also happy to hear that you enjoyed chatting with her - we believe that building relationships with our clients is just as important as creating beautiful hair.

We truly appreciate your review and look forward to welcoming you back to our salon soon. Thank you for choosing us for your hair needs!

Warmly,
The team at Saks Hair Chester

Beautiful again 😆

Heidi Foster
2nd Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair. Molly did a fabulous job and we had a lovely natter too 😁

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us a review. We're happy to hear that you had a great experience with Molly and are pleased with your hair. We always strive to not only give our clients fantastic hair, but also a warm and friendly atmosphere to chat and catch up with us.

We hope to see you again soon for another lovely natter and fabulous hair. Take care!

Best,
The team at Saks Hair Chester

Root colour,tone,cut and blow

Suzy May- Willshaw
1st Feb 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Poppy has styled my hair for a while now. Poppy never disappoints! She’s very talented! My hair was beautiful when I walked out of Saks Chester.
Looking forward to my next appointment with poppy!

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Response from Saks Hair Chester

Hi Suzy May-Willshaw! Thank you for taking the time to leave a review for us. We are so happy to hear that you have been pleased with Poppy's styling and that your hair looked beautiful after your visit to our salon. Poppy is definitely one of our most talented stylists and we will make sure to pass along your kind words to her. We can't wait to have you back for your next appointment with Poppy! See you soon!
Sincerely,
The team at Saks Hair Chester

Feeling fresh

Jess Hopkins
31st Jan 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always perfect service at Saks, relaxing and Ellie May always gives attention to detail with great practical hair advice. Thank you!

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Response from Saks Hair Chester

Hi Jess,

Thank you so much for your kind words and feedback. We're thrilled to hear that you've consistently received perfect service at our salon. It's our goal to provide a relaxing and top-notch experience for all our clients.

We'll pass on your compliments to Ellie May and our team. It's our pleasure to provide excellent service and practical hair advice to help our clients feel their best.

Thank you for choosing us and we look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester

So pleased

Jasmine Jay
31st Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Jasmine was so pleased with her hair today, really thrilled

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Response from Saks Hair Chester

Dear Jasmine Jay, thank you so much for taking the time to leave us such a lovely review! It means a lot to our team at Saks Hair Chester to hear that you were thrilled with your hair today. We're glad to have met your expectations and we hope to continue providing you with top-notch hair services in the future. Thanks again for choosing us and we can’t wait to see you again soon! Warmest regards, The team at Saks Hair Chester.

Cut and blow with Molly

Violet Jackson
31st Jan 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Violet was so pleased with her hair cut today. She came home full of smiles

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Response from Saks Hair Chester

Hi Violet,

Thank you so much for your lovely review! It's always a pleasure to hear that our clients are happy with their haircuts. We strive to provide the best service and make sure our customers leave with a smile on their face.

We're glad you had a great experience at our salon and we hope to see you again soon. We are constantly working on improving our services and we would love to hear any feedback or suggestions you may have.

Thank you for choosing us and we're looking forward to your next visit.

Best,
The Saks Hair Team at Chester

Amazing

Sandie Anthony
30th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

It was so amazing!! It felt so nice and I’m so happy with my hair. Thank you 🫶🏻🫶🏻

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Response from Saks Hair Chester

Hi Sandie,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and that you are happy with your hair. Nothing makes us happier than knowing our clients are pleased with our services. We hope to see you again soon for your next hair appointment. Take care!
Warmly,
The team at Saks Hair Chester