Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
763 verified reviews
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Brilliant as always

Nadia Roberts
9th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My experience in saks is always brilliant but Danielle just knows what’s best for me and I completely thrust her opinion. Plus we always have such a giggle. I won’t go anywhere else ☺️. 10 out of 10 from me.

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Recent visit to the salon

Alison Satchwell
9th Nov 2025
Team Member: Danielle
5.0

Great service as usual

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Brilliant stylist:)

Gail Martin
6th Nov 2025
Team Member: Danielle
5.0

Danielle is brilliant:) for hair styling & chat!
Wouldn't wish to see any other stylist!

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Response from Saks Hair Chester

Hi Gail,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Danielle has provided you with top-notch hair styling and great conversation. We pride ourselves on having a talented and friendly team, and we are glad that you have found your go-to stylist with us. We look forward to seeing you again soon for another wonderful experience!

Best,
The Saks Hair Chester Team

Excellent as always

Theresa Monks
6th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was wonderful as always. She listens to what I want and helps with suggestions to what might suit them magically she transforms my hair into a beautiful style.

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Response from Saks Hair Chester

Hello Theresa,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience at our salon with Danielle. We pride ourselves on our team's ability to really listen to our customers and provide helpful suggestions to achieve the best results.

We are so happy that Danielle was able to work her magic and transform your hair into a beautiful style. We truly appreciate your kind words and we will make sure to pass them along to Danielle and the rest of our team.

Thank you again for choosing our salon, we look forward to seeing you again soon.

Best,
The Saks Hair Chester Team

The best my hair has ever looked!!

Josie Manders
6th Nov 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Such lovely staff and atmosphere. My hair stylist Ellie did exactly what I wanted with my balayage, I couldn’t be more happy with it and I’m definitely coming back!

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Response from Saks Hair Chester

Hi Josie, thank you so much for giving us such a kind review! We truly appreciate your feedback and are glad to hear that you had a positive experience with our team and atmosphere. Ellie is an amazing stylist and we're glad she was able to give you the balayage look you wanted. We strive to leave all our clients happy and we're excited to welcome you back for any future hair needs. Thanks again for your support and we look forward to seeing you soon!
Warmly,
The team at Saks Hair Chester

Amazing…. Love my new hair

Eve Rowe
5th Nov 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire was so knowledgable and advised me on best colour and cut to make the most of my over processed previously bleached hair (not at SAKS). I now have hair that looks lovely and healthy. I’ve already had people say how sophisticated it looks

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Response from Saks Hair Chester

Hi Eve,

Thank you so much for your kind words. We are delighted to hear that you had a positive experience with our stylist, Claire. Our team at Saks Hair Chester takes great pride in providing personalized and knowledgeable advice to all of our clients.

We are thrilled that you are happy with your new hair color and cut. It's always our goal to help our clients achieve healthy and sophisticated-looking hair. We are so glad to hear that you've already received compliments on your new look.

We truly appreciate your feedback and hope to see you again soon.

Best,
The Team at Saks Hair Chester

Hair

Patrick
5th Nov 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Excellent on time service as ever 😎

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Response from Saks Hair Chester

Hi Patrick, thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with our salon and that our promptness met your expectations. We pride ourselves on providing quality services in a timely manner. We appreciate your continued support and look forward to seeing you again soon. Thank you again for choosing our salon. Best wishes, the team at Saks Hair Chester.

Excellent service as usual. .

Anonymous
4th Nov 2025
5.0

Brilliant service yet again.

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another brilliant experience at our salon.

Our team is dedicated to providing exceptional service, and we are delighted to know that we have met your expectations once again. We appreciate your kind words and we look forward to seeing you again soon.

Wishing you all the best,
The team at Saks Hair Chester

Root tint, tone and blow dry

Suzy May- Willshaw
2nd Nov 2025
5.0
Appointment verified by SaloniQ Software

Root tint, tone and blowdry
So happy with the results Poppy achieved with my hair. My next appointment is already booked in with poppy! Highly recommend poppy Saks Chester!

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Response from Saks Hair Chester

Dear Suzy May- Willshaw,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with the results that Poppy achieved with your root tint, tone, and blowdry. We will make sure to pass along your kind words to her.

We are even more delighted to hear that you have already booked your next appointment with Poppy. We can't wait to see you again and provide you with another top-notch salon experience.

Thank you for recommending Poppy and our salon. We truly appreciate it.

Best regards,

The team at Saks Hair Chester

Excellent service

Denise Crosswaite
2nd Nov 2025
Team Member: Ellie May
4.0
Appointment verified by SaloniQ Software

Ellie was amazing.. listening to my needs . She demonstrated a real understanding of my hair goals with honest answers and timelines of when and how I could achieve them. My first time to the salon but have already booked my next appointment.

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Response from Saks Hair Chester

Dear Denise,

Thank you so much for taking the time to leave us such a kind and positive review. We are delighted to hear that Ellie was able to make your first visit to our salon a great one. At Saks Hair Chester, we strive to listen to our clients' needs and provide honest and realistic solutions to achieve their hair goals. It means a lot to us that you have already booked your next appointment with us, and we can't wait to see you again. We are lucky to have Ellie as a part of our team and we will be sure to pass along your kind words. Thank you again for choosing us and we look forward to seeing you soon.

Best regards,
The Saks Hair Chester team

Great, friendly service

Henrietta Brett
31st Oct 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin was really friendly and helpful. Love my haircut.

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Response from Saks Hair Chester

Hi Henrietta,

Thank you for leaving us such a lovely review! We are so glad to hear that you had a great experience with Erin and that you love your new haircut. We strive to provide friendly and helpful service to all our clients, so it is wonderful to hear that it was reflected in your visit.

We hope to see you again soon for your next appointment. Thank you for choosing us and for taking the time to share your feedback with us. We really appreciate it.

Best,
The team at Saks Hair Chester

Sarah J is the best

Marta Makarewicz
31st Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Came in for a full head of foils, toner etc. as I’m going light blonde from light reddish brown. Didnt expect much as with reddish hair using box dye it takes a while to get it back to blonde. May hair was amazing. It was that Jennifer Aniston blonde! And I could not believe that it wasn’t red and it lifted so nicely without breaking. Sarah also did my cut and blow dry which also were amazing. Very happy. Have another appointment booked in 6 weeks time.

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Response from Saks Hair Chester

Dear Marta,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience with Sarah and that you were happy with your hair results. We pride ourselves on giving our clients the best possible service and it's great to hear that we were able to achieve your desired blonde color without any damage to your hair. We look forward to seeing you again in 6 weeks for your next appointment.

Best regards,
The team at Saks Hair Chester

Thank you!

Syme
29th Oct 2025
Team Member: erin jean
5.0

Love my new hair, thank you very much for your attention to detail and for listening to what I wanted. Looking forward to coming back!

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Response from Saks Hair Chester

Hi Syme,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you love your new hair and that our team's attention to detail and listening skills met your expectations.

We can't wait to welcome you back to our salon for your next visit. We will make sure to continue providing you with exceptional service and creating the perfect look for you.

Thank you once again for choosing our salon. We truly appreciate your support and kind words.

Warmly,
The team at Saks Hair Chester

72 treatment

Anonymous
28th Oct 2025
5.0

This morning I had a wonderful treatment which lasts for up to twelve weeks to help combat my frizzy hair .I am absolutely delighted with the results and the lovely stylist Molly Binks was fantastic by making me feel so welcome and showing how she would administer the treatment ,being so friendly and watching her superb talent .
Absolutely over the moon with the end results.
Big thank you to Molly 🥰 definitely visit this marvellous salon again and tell others.

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a wonderful treatment with our stylist Molly Binks. We are glad that she was able to make you feel welcome and showcase her superb talent in administering the frizz treatment. We are delighted to know that you are absolutely over the moon with the results.

At Saks Hair Chester, it is our top priority to provide our clients with exceptional service and fabulous results. Thank you for choosing us and we look forward to seeing you again. Don't forget to spread the word to others!

Best regards,
The team at Saks Hair Chester

Amazing

Anonymous
28th Oct 2025
5.0

Absolutely loved my experience today! Huge thank you to the amazing Danielle — I came in with a vision and left with results beyond my expectations. Can’t wait to come back! 🤩✨

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Response from Saks Hair Chester

Hi there!

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon today. We will be sure to pass your kind words onto Danielle for providing you with amazing results that exceeded your expectations!

We can't wait for you to come back and visit us again soon. It's always a pleasure to have you in our salon! Feel free to reach out anytime if you need any further hair services.

Take care and see you soon!

Best regards,
The team at Saks Hair Chester

Hair restyle

Alison Williams
27th Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was amazing!
Excellent stylist.

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Response from Saks Hair Chester

Dear Alison Williams,

Thank you for your kind words about your recent visit to our salon. Our team at Saks Hair Chester is thrilled to hear that Sarah provided exceptional styling services for you. It is always our goal to exceed our clients' expectations and we are glad that we were able to do so for you.

We are grateful for your support and hope to have the opportunity to pamper you again in the future. Our team will be sure to pass on your feedback to Sarah as well. Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Very good job

Alfiya Salikhova
25th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I was seeking for not only a professional, who knows their job, but who has imagination. And I found talented hairdresser in Saks. Thank you, Danielle, for your work.

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Response from Saks Hair Chester

Dear Alfiya,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon and that Danielle was able to meet your expectations. Our team takes great pride in not only providing professional services, but also being able to showcase our creativity and imagination.

We are grateful to have you as a satisfied customer and we hope to see you again soon for your next hair appointment. Thank you again for choosing our salon!

Best,
The team at Saks Hair Chester

Cut and finish

Ann Marie Angel
25th Oct 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is always very bubbly, polite and professional. She is always give a lovely cut and I am very pleased. Saks come highly recommended

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Response from Saks Hair Chester

Hi Ann Marie,

We are thrilled to hear that you had a great experience at our salon! Thank you for taking the time to leave us a review. We are happy to hear that Claire provided you with a lovely cut and that you were pleased with the results.

At Saks Hair Chester, we strive to provide our clients with not only professional services but also a welcoming and friendly atmosphere. Your recommendation means a lot to us and we look forward to seeing you again.

Thank you again for your kind words. We appreciate your support.

Best,
The team at Saks Hair Chester

Gents haircut

Ian Bailey
24th Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Great haircut as always, professional and friendly service

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Response from Saks Hair Chester

Hi Ian,

Thank you so much for leaving us a positive review! We are delighted to hear that you had another great experience at our salon. Our team always strives to provide professional and friendly service to all of our clients.

We appreciate your continued support and look forward to seeing you again soon for your next haircut!

Warmly,
The team at Saks Hair Chester

A ray of sunshine

Susan Brydon
23rd Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Great colour and cut as always. And such fun to be with - I am lucky to have found her.

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Response from Saks Hair Chester

Hi Susan,

Thank you so much for your kind words about your recent visit with us! We are delighted to hear that you were pleased with your color and cut. Our team takes great pride in providing top-quality services to our clients, and it's wonderful to know that we have succeeded in making you happy.

It's always a pleasure to have you in our salon. We appreciate your loyalty and look forward to seeing you again soon. Have a great day ahead!

Best regards,
The team at Saks Hair Chester

Hair cut

Jen Davies
23rd Oct 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Saks Hair Chester

Hi Jen! Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are thrilled to hear that you always have a great experience with us. We strive to provide top-notch services every time and it's wonderful to know that we have succeeded yet again. We can't wait to have you back for another stellar visit. Have a fantastic day! - The team at Saks Hair Chester

Hair cut and blow dry

Linda Sernberg
23rd Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as usual. Always a pleasure to have hair done so well

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Response from Saks Hair Chester

Hi Linda,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you had another excellent experience with us at the salon. It is always a pleasure to have you and we are happy to know that your hair was done to your satisfaction.

We appreciate your continued support and look forward to seeing you again for your next appointment.

Best regards,
The team at Saks Hair Chester

Colour and cut

Carole Fuller
23rd Oct 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Really happy with my hair. I love the colour too. Excellent work as always, from the lovely Clair.

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Response from Saks Hair Chester

Hi Carole,

Thank you for taking the time to write such a kind review about your recent visit to our salon. We're so delighted to hear that you are really happy with your hair and that you love the colour too! It's always a pleasure to have you in our chair and we're glad to hear that Clair did an excellent job, as always.

We truly appreciate your continued support and we look forward to seeing you again soon!

Warm regards,
The team at Saks Hair Chester

Five star

Polia Matyus
22nd Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is great, very professional and friendly

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Response from Saks Hair Chester

Hi Polia, thank you for your kind review! We're glad to hear that you had a positive experience with Danielle at our salon. We strive to provide top-notch and friendly service to all of our clients. We appreciate your support and hope to see you again soon at our salon. Best regards, the team at Saks Hair Chester.

Cut and dry/style - Mollie B

Claire Barker
22nd Oct 2025
5.0

Mollie B was fantastic 🌟
She is an absolute credit to your salon- very professional yet friendly and approachable. Listened to what I wanted done and was very sure to confidently check and ask throughout the process, putting me at ease and ensuring that I was the centre of it, as the client.
Thank you Mollie I will definitely be back and definitely recommend!
I love my new cut, have had multiply positive comments on it suiting my face shape, and an all-round positive salon experience!
Thank you again :)

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Response from Saks Hair Chester

Hi Claire,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Mollie at our salon. We take pride in our team and it's wonderful to hear that Mollie was able to deliver a professional and friendly service for you.

We are glad that Mollie listened to your requests and ensured you were comfortable throughout the process. We always strive to put our clients at the centre and provide the best service possible.

We are thrilled to hear that you love your new cut and have received positive comments on it. Thank you for recommending us and we look forward to welcoming you back to our salon in the future.

Take care,

The team at Saks Hair Chester

Colour and trim appointment.

Suzette McDaniel
22nd Oct 2025
5.0
Appointment verified by SaloniQ Software

Very happy with both colour and trim. Molly was great as usual. Would recommend.

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Response from Saks Hair Chester

Hi Suzette,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were happy with your recent colour and trim service from Molly at our salon. She's definitely a talented stylist and we're lucky to have her on our team.

We appreciate your recommendation and hope to see you back at our salon soon for another amazing experience. We're always here to help you achieve your desired look and make you feel confident and beautiful.

Thanks again for choosing us, Suzette!

Best,
The team at Saks Hair Chester

Haurcut

Lyn Lawless
15th Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is a tremendously talented hairdresser and stylist as well as an excellent cutter. Always willing and ready to offer valuable advice and impart her knowledge of the cut. I always look forward to my hair appt at SAKS because I know it will a be lovely experience with Sarah and her friendly manner and enthusiasm for her profession.

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Response from Saks Hair Chester

Dear Lyn,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Sarah's talent and expertise have made your visits to our salon enjoyable.

At Saks Hair Chester, we strive to not only provide great haircuts but also to offer valuable advice and share our knowledge with our customers. We are glad that Sarah has been able to do just that for you.

We truly appreciate your loyalty and look forward to seeing you again soon. Thank you for choosing Saks Hair Chester and for your kind words about Sarah's friendly and enthusiastic approach to her profession.

Best regards,

The team at Saks Hair Chester

Good Experience

Sue Millett
14th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Happy with hair. Good experience, Danielle listened to requirements she is really experienced with curly hair. Easy to talk to good atmosphere and feel comfortable going to the salon. Highly recommend.

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Response from Saks Hair Chester

Dear Sue,
Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a good experience at our salon and that you were happy with your hair. We are especially glad that Danielle was able to meet your requirements and that her expertise with curly hair was able to give you the results you were looking for. It's always important to us that our clients feel comfortable and at ease during their salon visit, so we're happy to hear that our atmosphere contributed to that. Thank you also for recommending us, it means a lot to us! We can't wait to welcome you back for your next hair appointment.
Warmest regards,
The team at Saks Hair Chester

Brilliant

Linsey Mccullagh
12th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

⭐️⭐️⭐️⭐️⭐️ A Game-Changer for My Daughter’s hair !

I can’t say enough good things about our experience with Danielle -My 11-year-old daughter has naturally curly hair (underneath not the top ! )and while we’ve always loved her curls, we’ve often struggled with how to care for them properly. That all changed after our appointment on Saturday!

From the moment we walked in, Danielle made my daughter feel comfortable, listened to her, and treated her with such kindness and respect. She took the time to really teach my daughter & me about her hair — explaining things like how to detangle gently without breakage, the importance of moisture, heat protection,which products to use, and even tips on what to use before swimming ! As my daughter swims a lot her hair is so dry !

The haircut itself was absolutely gorgeous — light, bouncy, and perfectly shaped for her curl pattern.
My daughter left the salon beaming !

I’m so grateful for the care and attention Danielle gave us — not just a haircut, but truly a confidence-building and educational experience.
We’re already looking forward to our next visit!
Thank you ☺️

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Response from Saks Hair Chester

Dear Linsey,

Thank you so much for your wonderful review! We are delighted to hear that you and your daughter had such a positive experience with Danielle at our salon. It is our priority to make our clients feel comfortable and valued, and we are thrilled that Danielle was able to achieve this with your daughter.

We understand how challenging it can be to care for curly hair, especially for younger ones. That's why our team is dedicated to providing not just haircuts, but also education and tips on how to care for different hair types. We are glad that Danielle was able to teach your daughter and you about proper detangling, moisture, and product usage.

We are happy to hear that your daughter left our salon with a beautiful haircut and a beaming smile. It is always our goal to make our clients feel confident and happy with their new hairdo. Thank you for choosing our salon and we look forward to seeing you both again soon!

Best regards,

The Team at Saks Hair Chester

Blow dry

Suzy-May Willshaw
12th Oct 2025
5.0
Appointment verified by SaloniQ Software

I had a fantastic blow dry by Poppy🩷highly recommended her! My hair always lasts a week when poppy does my hair. Looking forward to my next appointment.

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Response from Saks Hair Chester

Hi Suzy-May,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a fantastic blow dry with Poppy, and that your hair lasts a week when she does it. We will definitely pass on your compliments to her!

We can't wait to see you at your next appointment and give you the same great experience. If there's anything else we can do to make your visits even more enjoyable, please don't hesitate to let us know.

Warmly,

The team at Saks Hair Chester

First visit to salon. Lovely place!

Carol Dearing-Irvine
11th Oct 2025
5.0
Appointment verified by SaloniQ Software

It was our first time visiting your salon which I booked on behalf of my 15yr old daughter who is fussy about where she gets her hair cut. She had a lovely experience with Molly! We will happily revisit. Nice atmosphere. Children’s rates which is rare these days. And it’s an award winning salon which comes highly recommended so thank you!

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Response from Saks Hair Chester

Dear Carol,

Thank you so much for taking the time to leave such a kind review after your daughter's visit to our salon. We are thrilled to hear that she had a lovely experience with Molly and that you both enjoyed the atmosphere of our salon.

As a family-friendly salon, we strive to make every member of the family feel comfortable and well-taken care of. We're happy to hear that our children's rates were appreciated, and we take pride in being an award-winning salon that comes highly recommended.

We are looking forward to welcoming you back and making your next visit just as enjoyable. Thank you again for choosing our salon for your daughter's haircut.

Warmly,
The team at Saks Hair Chester

Excellent salon

Clare Bickerstaff
11th Oct 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki and her team are brilliant. Exceptional service every time I come into the salon. Nikki is fantastic and always has time for a detailed consultation before styling your hair to perfection.. Thank you

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Response from Saks Hair Chester

Hi Clare,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you have had exceptional experiences with us and that Nikki and her team have provided you with fantastic service. We take great pride in our consultations and ensuring that each client's hair is styled to perfection. It's wonderful to know that we were able to meet your expectations.

We would love to have you back at our salon, so please do not hesitate to reach out if you ever need your hair styled again. Thank you again for your support and we look forward to seeing you soon!

Best,
The Saks Hair Chester Team

Excellent

Anonymous
11th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danni is a great hairdresser, and a great listener too, and can always come up with various solutions and ideas to get the best results, even when you might not necessarily know how to describe exactly what it is you are looking for.

Danni is great to talk to, very understanding, and always makes you feel comfortable, which I especially appreciate as I’m neurodivergent and have allergies, so need to bring my own products etc, and Saks has always been great about any accommodations I’ve needed to make. I’ve always appreciated that about Saks Chester, as other places have been much less understanding or accommodating, but Saks has always allowed me to make adjustments as required, and not made me feel uncomfortable for doing so either. Highly recommended.

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Response from Saks Hair Chester

Dear Anonymous,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a positive experience with our stylist Danni. We strive to make every visit as comfortable and enjoyable as possible, and we are glad to hear that Danni was able to understand your needs and provide you with great results.

We understand the importance of accommodating for different needs and we are happy to hear that you felt comfortable at our salon. Our team at Saks Hair Chester always strives to make our clients feel welcome and we are glad that you have had a positive experience with us.

Thank you for recommending our salon to others. We appreciate your feedback and look forward to seeing you again soon.

Best regards,
The team at Saks Hair Chester

Excellent

Julie Shiel Rodgers
10th Oct 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Saks Hair Chester

Hi Julie,

Thank you so much for taking the time to leave us such a kind review! We are overjoyed to hear that you had an excellent experience at our salon.

Our team works hard to ensure that our clients always leave feeling happy and satisfied, so it means a lot to us to hear your positive feedback. We hope to have the pleasure of welcoming you back to our salon again soon.

Once again, thank you for your kind words. We truly appreciate it.

Best,
The Team at Saks Hair Chester

Really good experience

Catherine Mckellar
9th Oct 2025
5.0
Appointment verified by SaloniQ Software

Had a cut and finish with Poppy she was really good and did an amazing job. Absolutely love how my hair looks.

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Response from Saks Hair Chester

Hi Catherine, thank you so much for taking the time to leave us this lovely review. We're pleased to hear that you had a great experience with Poppy and that you love your new hair! We'll be sure to pass on your kind words to her and the rest of the team here at Saks Hair Chester. We hope to see you again soon. Take care! The team at Saks Hair Chester

Happy

Peter Harrison
9th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Love the experience Danni is a lovely person and a great ambassador for your company

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Response from Saks Hair Chester

Hello Peter,

Thank you so much for your kind words and review! We are thrilled to hear that you had a fantastic experience with Danni at our salon. We couldn't agree more, she is definitely a great ambassador for our company. We will make sure to pass along your compliments to her.

We truly appreciate your support and hope to see you again soon.

Best,
The team at Saks Hair Chester

Fabulous experience

Belinda
7th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle listened and advised, and gave me a fabulous cut, wonderful treatments and products. My hair was damaged and naturally difficult. I left the salon with hair that looked and felt so much better. Highly recommend

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Response from Saks Hair Chester

Hi Belinda,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that Danielle was able to give you a fabulous cut and help you with your damaged hair. We are glad that you left feeling happy and confident with your hair.

Thank you for your recommendation, it means a lot to us. We hope to see you again soon for your next fabulous hair day!

Best wishes,
The team at Saks Hair Chester

Amazing!

Olivia Bartley
6th Oct 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Absolutely amazing, the best haircut I’ve ever had, I walked out feeling so pretty my hair was nice and bouncy and exactly what I asked for. Nikki is amazing at what she does, especially fringe’s and managed to make mine look the best it ever has even with a cowslick, already booked my next appointment!

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Response from Saks Hair Chester

Hi Olivia,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had such a great experience at our salon and that Nikki was able to give you the best haircut you've ever had. It's always our goal to make every client feel like their most beautiful self when they leave our salon.
We are so glad that you were able to book your next appointment with us and we can't wait to see you again. Thank you again for choosing our salon and we look forward to seeing you soon!
Best,
The Team at Saks Hair Chester

First time at Saks

Catherine Pettet
5th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Great experience. Very happy with my style.. Will be back

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Response from Saks Hair Chester

Hi Catherine,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a great experience with us and that you were happy with your style. We strive to provide our clients with the best service and results, and we are delighted to hear that we have met your expectations.

We look forward to welcoming you back to our salon again in the future. Thank you for choosing us for your hair needs!

Best wishes,
The team at Saks Hair Chester

Great hair stylist

Jayne Day
5th Oct 2025
5.0
Appointment verified by SaloniQ Software

Poppy did a wonderful job cutting my hair. She cut my hair exactly how I wanted it.

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Response from Saks Hair Chester

Hi Jayne Day,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Poppy did a wonderful job cutting your hair and that she was able to give you the exact style you wanted. We will make sure to pass along your kind words to her.

Your satisfaction is our top priority here at Saks Hair Chester, so we're glad to know that we were able to make you happy with your haircut. We can't wait to see you again and provide you with another amazing experience.

Best regards,
The team at Saks Hair Chester

Excellent holistic visit - as always - thank you

Amy Smith
4th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thank you very much, for the help and advice I recieved today from Danielle - I have been suffering with a scalp condition that I had self diagnosed - incorrectly! Danielle knew what it was immediately and talked through treatment and care with me. In addition, Danielle always knows how I
Like my hair to be done - I left the salon after feeling very well looked after- physically and emotionally- many thanks Danielle 🖤🙏

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Response from Saks Hair Chester

Hi Amy,

We are so glad to hear that Danielle provided you with excellent help and advice during your recent visit to our salon. We always strive to provide top-notch care for our clients, and it sounds like Danielle went above and beyond in addressing your scalp condition. We are happy to have her on our team and will make sure to pass on your kind words to her.

At Saks Hair Chester, we prioritize not only physical care but also emotional well-being for our clients. We are glad that you left our salon feeling well looked after and satisfied with your hair. Thank you for taking the time to share your positive experience with us.

Best,
The Saks Hair Chester Team

Great cut!

Catriona Drew
1st Oct 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Lovely service, I’m really happy with the results. Thank you!

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Response from Saks Hair Chester

Dear Catriona,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon and that you are happy with your results.

Our team takes great pride in providing excellent service to all of our clients, and we are delighted that we were able to meet your expectations. Your satisfaction is our top priority, and we are grateful for your positive feedback.

We hope to see you again soon for your next hair appointment. Thank you for choosing our salon.

Best,
The team at Saks Hair Chester

Lovely service

Natasha
29th Sep 2025
5.0

Very nice definitely come back :)

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Response from Saks Hair Chester

Dear Natasha,

Thank you so much for taking the time to leave us a review! It means a lot to our team at Saks Hair Chester to hear that you had a great experience with us.

We are glad to hear that you enjoyed your visit and we can't wait to have you back in our salon! Our team takes pride in providing the best service possible, so we are excited to welcome you back for another great experience.

Thank you again for your kind words. We appreciate your support and look forward to seeing you soon!

Best regards,

The Team at Saks Hair Chester

Great salon experience

Sharon Mageean
27th Sep 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

This is an excellent salon & highly recommend Erin & Ellie

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Response from Saks Hair Chester

Hi Sharon,

Thank you so much for taking the time to leave us this lovely review! We are delighted to hear that you had an excellent experience at our salon and would highly recommend our stylists Erin and Ellie. They are both very talented and dedicated to providing the best services possible. We appreciate your support and hope to see you again soon for your next appointment.

Warmly,
The Team at Saks Hair Chester

Ellie is amazing!

Holly Marsh
27th Sep 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

This was my second appointment at this salon with Ellie. She is so friendly, and a fantastic stylist. So pleased with my haircut. Ellie had lots of information on products and styling to give me, and offered advice on what would and wouldn’t suit me or work with my hair. Will definitely be coming back 😊

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Response from Saks Hair Chester

Hi Holly Marsh,

Thank you for taking the time to leave a review for Ellie at our salon. We are thrilled to hear that you were pleased with your second appointment with her and that she was able to provide you with helpful product and styling advice.

It is wonderful to hear that Ellie's friendly demeanor and fantastic styling skills made for a great experience for you. We are happy to have her as part of our team at Saks Hair Chester.

Thank you for choosing us and we look forward to seeing you again for your next appointment.

Best, The team at Saks Hair Chester

Cut & Finish

Caroline Gillson
26th Sep 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie is my hair stylist I wouldn’t have anyone else, she is always professional friendly helpful and knows exactly how I like my hair she never forgets. I’m always so pleased with the finished result. Ellie has been my stylist for years and she is amazing. When I have my hair done it’s not just about my hair I walk out of Sakes feeling great because Ellie really cares thank you Ellie I cant thank you enough

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Response from Saks Hair Chester

Hi Caroline,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that you have such a positive experience with Ellie as your stylist. We will be sure to pass along your kind words to her.

It means a lot to us that you trust Ellie with your hair and that she always ensures you leave our salon feeling happy and confident. We truly appreciate your loyalty over the years and we are grateful to have Ellie as a valued member of our team.

Thank you for choosing us for your hair care needs. We can't wait to see you again soon!

Best regards,

The team at Saks Hair Chester

Always a pleasure to have my hair cut by Danielle.

Mary Garland
23rd Sep 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is always warm and welcoming and gives me an excellent cut every time.

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Response from Saks Hair Chester

Hi Mary,

Thank you for taking the time to leave a review. We are delighted to hear that you had a great experience with Danielle! Her warm and welcoming nature is one of the many reasons our clients love her. We are also glad to hear that she consistently provides you with an excellent cut every time. We look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester

Highly Recommended, Skilled and Friendly

Maria Bazenova
21st Sep 2025
Team Member: erin jean
4.5
Appointment verified by SaloniQ Software

Within only two appointments, I have felt and looked my absolute best over the past three months. Erin has truly outdone herself, especially with my precise requests. Extremely talented and lovely to talk to.

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Response from Saks Hair Chester

Hey Maria Bazenova,

We are so glad to hear that you had such a positive experience at our salon. Thank you for taking the time to leave us a kind review. It means a lot to us to know that we have helped you feel and look your best.

We will be sure to pass on your compliments to Erin - she will be thrilled to hear them. We are lucky to have her as part of our team, and we are delighted that she was able to fulfill your requests with her talent and skills.

Thank you again for choosing our salon. We hope to have the pleasure of seeing you again soon.

Best regards,
The Saks Hair Chester team.

Gents haircut

Ian Bailey
20th Sep 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always, excellent and professional service

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Response from Saks Hair Chester

Hi Ian! Thank you so much for leaving us a positive review. We're glad to hear that you were impressed with the service you received at our salon. Our team prides themselves on providing excellent and professional service to all of our customers. We appreciate your continued support and we look forward to seeing you at the salon again soon. Take care!
Best,
The team at Saks Hair Chester

Happy customer

Lisa Nicholson
19th Sep 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Thank you for your help and support today while I donated my hair to the princess charity. Your experience and expertise as usual were really appreciated. Hair feels amazing thank you,

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Response from Saks Hair Chester

Hi Lisa,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team was able to provide you with the help and support you needed while donating your hair to the princess charity. We are so grateful for your kind words about our experience and expertise. It means a lot to us to know that our efforts were appreciated and that your hair feels amazing.

Again, thank you for choosing to donate your hair with us and for allowing our team to be a part of such a special cause. We hope to welcome you back soon for another wonderful experience.

Best,
The team at Saks Hair Chester