Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
788 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Saks Chester best experience

Anonymous
3rd Dec 2025
5.0

Danielle is always very friendly, very kind and very professional

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear reviewer,
Thank you for your positive feedback about Danielle. We are delighted to hear that she provided you with excellent customer service during your visit. Our team at Saks Hair Chester strives to be friendly, kind, and professional to all our clients. We are happy to know that it reflects in Danielle's interactions with you. Your words of praise have been shared with her and it has made her day. We appreciate you taking the time to share your experience with us and we hope to see you again soon at our salon.
Warm regards,
The team at Saks Hair Chester.

Hair cut

Jen Davies
3rd Dec 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Jen, thank you so much for leaving us such a wonderful review! We are thrilled to hear that you had an excellent experience at our salon. Our team at Saks Hair Chester is dedicated to providing our clients with the best service possible and it means a lot to us that you have noticed and appreciated it. We look forward to seeing you again soon and making your next visit just as great! Thank you again for your support. Best, The team at Saks Hair Chester.

Embracing the change

Emma Clements
3rd Dec 2025
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

I have been covering up my grey hair for many years and have decided enough is enough. Danielle was excellent in explaining the right option for me - I don’t want to just grow out the colour and have hideous root growth!! She did a great job, I gave Danielle a bit of free rein in the cut and had quite a lot cut off which is great. I thoroughly enjoyed the first part of the process and look forward to my next appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Emma,

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience at our salon and that Danielle was able to help you find the best solution for your greys. We understand how important it is to find the right balance between growing out the color and maintaining a polished look.

We are also glad to hear that you enjoyed your cut and that Danielle was able to give you a fresh new style. We look forward to seeing you at your next appointment! If there is anything else we can do for you, please do not hesitate to reach out.

Best regards,
The Saks Hair Chester team

Great

Rebecca Nevin
2nd Dec 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Great haircut, Poppy is polite and efficient and she does exactly what I ask for and my hair looks and feels great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Rebecca,

Thank you so much for leaving such a kind review. We are thrilled to hear that you had a great haircut with Poppy and that you were pleased with the result.

Poppy is truly talented and always makes sure to listen to her clients' requests. We are happy to hear that she was able to fulfill your expectations and leave you with hair that looks and feels great.

Thank you again for choosing our salon and for taking the time to share your positive experience. We can't wait to welcome you back to Saks Hair Chester in the future!

Warmly,
The Team at Saks Hair Chester

My first visit.. and styling

Lorna Wheatley
1st Dec 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

The experience was excellent.. the advice regarding my hair and styling was perfect..very very pleased.. the salon beautiful and relaxing..on entering the salon...the staff made you so welcome..a wonderful experience... certainly will be visiting again..I have already booked my second appointment.. thank you for today..

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Lorna,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in providing top-notch services and it means a lot to us that you were pleased with our advice and styling.

We also appreciate your kind words about our salon's environment. We strive to create a relaxing and inviting space for our clients and we're glad you felt welcome upon entering.

We are excited to have you back for your second appointment! We look forward to helping you achieve your desired hair look again. Thank you for choosing to visit us, Lorna.

Take care,

The Saks Hair Chester team

Excellent from start to finish

Sarah Garrod
1st Dec 2025
5.0
Appointment verified by SaloniQ Software

The stylist I had was excellent from welcoming me into the salon, to returning my coat and dealing with my bill. She offered products in a way that was informative but not pushy and that was pitched perfectly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Sarah,

Thank you so much for your wonderful review! We are thrilled to hear that your experience at our salon was excellent. Our team strives to provide a warm and welcoming atmosphere for all of our clients, and we are happy to hear that you felt that way.

We are also glad to hear that you were pleased with our stylist's service. It is important to us that our clients feel informed, but never pressured when it comes to products. We are glad that our stylist found the perfect balance for you.

Thank you again for taking the time to share your experience. We truly appreciate your feedback. We hope to see you again soon for another excellent visit!

Best,
The Saks Hair Chester Team

Wash & cut

Katryn Paras
1st Dec 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin did such a great job with my hair. She answered my questions about hair dyeing and bleaching in a detailed explanation which was really helpful. It made me feel more at ease. It was a pleasure having to chat with her through it. Hope to be back again soon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Katryn, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our stylist Erin. She's dedicated to providing excellent service and it's lovely to hear that she made you feel at ease with your hair dyeing and bleaching questions. We're glad you enjoyed chatting with her during your visit. We look forward to having you back again soon! From all of us at Saks Hair Chester, thank you for choosing us for your hair needs.

Fantastic Colour

Charlotte Egden
29th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I've been coming to Sarah for five years now, and she absolutely smashes it every single time. Always works with me to figure out what's right, and then absolutely gets it right no matter what. The cut is always so flattering as well!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Charlotte Egden,

Thank you for taking the time to share your experience at our salon. We are delighted that you have been a loyal customer for the past five years and that Sarah has consistently provided you with excellent service.

We are proud to have a team that is passionate about working with our clients to achieve their desired look. We are also happy to hear that Sarah has been able to understand your needs and deliver fantastic results every time.

We appreciate your kind words about the flattering cut you receive. We strive to ensure that each and every client leaves feeling confident and satisfied with their new hairstyle.

Thank you for choosing our salon and we look forward to welcoming you back for your next appointment.

Best regards,
The team at Saks Hair Chester

Patience of a saint!

Louise Jones
28th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thanks so much for today, we really appreciate you ❤

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hey Louise, thank you so much for your lovely review! We are so happy to hear that you had a great experience with us at our salon. Knowing that our clients feel appreciated and valued means the world to us. We hope to see you again soon and continue to provide you with a fantastic hair experience. Take care!
Best,
The team at Saks Hair Chester

Hair cut

Anonymous
27th Nov 2025
Team Member: Danielle
5.0

Friendly as always and excellent hair cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi there,
Thank you so much for the lovely review! We are delighted to hear that you had a great experience at our salon. Our team always strives to provide the best service and we are thrilled that you enjoyed your hair cut. Your feedback means a lot to us and we look forward to seeing you again soon. Thank you for choosing us for your hair care needs.
Best,
The team at Saks Hair Chester

Haircut

Anonymous
26th Nov 2025
5.0

I had the pleasure to have my haircut done by Ellie for the second time and I loved it. She is very kind and nice, she makes you feel comfortable and last but not least, she is extremely professional. Due to previous experiences I am always scared when it is about to have an haircut, but she gives you what you have asked for, with no surprises!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear valued reviewer,

Thank you so much for taking the time to leave us such a kind and positive review. We're thrilled to hear that you had another great experience with Ellie. It's always our goal to make our clients feel comfortable and at ease during their haircuts, and we're glad that she was able to achieve that for you.

We understand that getting a haircut can be a bit nerve-wracking, especially if you've had unpleasant experiences in the past. That's why we take great pride in our team's professionalism and ability to deliver exactly what our clients ask for. We're delighted that we were able to meet your expectations both times you visited us.

Thank you once again for your kind words and we hope to see you again soon.

Best,
The team at Saks Hair Chester

Amazing as always

Fraser Williamson
25th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always the best from Danielle

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Fraser,

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you had a great experience with Danielle at our salon. She truly is an amazing stylist and we are lucky to have her on our team.

We hope to see you again soon and continue to provide you with the best services possible. Don't hesitate to reach out to us if there's anything else we can do for you.

Best,
The Team at Saks Hair Chester

New client

Rachel Johnston
25th Nov 2025
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

My first time visiting the salon , Molly B was so lovely and cut my hair from long into a blunt bob to perfection , I love it!!I’ve already booked in too go back,had so many compliments today x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Rachel Johnston,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that your first visit to our salon was a positive experience and that Molly B provided you with a perfect blunt bob. We're also happy that you've already booked another appointment with us!

We love hearing that you received compliments on your new look, it truly means a lot to us. We look forward to seeing you again and providing you with excellent service.

Take care,
The team at Saks Hair Chester

First time here

Carol Dunsbee
22nd Nov 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

A very warm welcome from poppy. The salon was clean and tidy with a pleasant atmosphere. Poppy was friendly and professional listening to my requests,and she then advised further suggestion. I Was so pleased with the end results will definitely be booking again with Poppy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Carol,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had a great experience at our salon and that Poppy provided you with a warm welcome and excellent service. We take pride in keeping our salon clean and tidy to create a pleasant atmosphere for our customers.

We're glad that Poppy was able to listen to your requests and make further suggestions to achieve your desired results. We will make sure to pass on your compliments to her. We look forward to welcoming you back for another appointment with Poppy soon!

Best,
The team at Saks Hair Chester

First time here

Carol Dunsbee
22nd Nov 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

A very warm welcome from poppy. The salon was clean and tidy with a pleasant atmosphere. Poppy was friendly and professional listening to my requests,and she then advised further suggestion. I Was so pleased with the end results will definitely be booking again with Poppy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Carol,

Thank you so much for your review! We're thrilled to hear that you had a wonderful experience with Poppy at our salon. We take great pride in maintaining a clean and inviting atmosphere for all of our clients, so it's lovely to know that you noticed. It's also great to hear that Poppy was able to listen to your requests and offer helpful suggestions to achieve your desired results. We can't wait to have you back in the salon!

Best regards,
The team at Saks Hair Chester

Relaxing salon experience

Nicola Joyce
22nd Nov 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

As always Ellie worked her magic and I’m really happy with my colour today. Erin was also great and finished my hair beautifully. Thank you both x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Nicola,

Thank you for taking the time to leave us such a lovely review. It's great to hear that you are happy with your colour and that Ellie and Erin both did an amazing job on your hair. We will definitely pass along your kind words to them.

We always aim to provide our clients with the best service possible and it's wonderful to know that we succeeded in doing so for you. We really appreciate your support and we look forward to seeing you again soon.

Take care,
The team at Saks Hair Chester

Full head highlights

Ruby Evans
21st Nov 2025
Team Member: Molly
5.0

Molly was lovely and did my hair amazing xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Ruby, thank you so much for leaving such a positive review! We're delighted to hear that you had a great experience with Molly and that you love your hair. It's always our goal to make sure our clients are happy and feel amazing when they leave our salon. We hope to see you again soon! Best wishes, the team at Saks Hair Chester.

Saks

Imogen Murray-Haycock
19th Nov 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

The service was really good, and I felt welcome, as well as this the stylist held a good conversation, and made sure I was happy with my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Imogen,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon and that you felt welcome and happy with your hair. Our team takes great pride in providing excellent service and we are glad that it shows in your visit. It's also wonderful to know that your stylist was able to have a good conversation with you.

We hope to see you again at Saks Hair soon and continue providing you with great service. Take care!

Best,
The Team at Saks Hair Chester

Very happy!

Hannah Collins
16th Nov 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Loved my first ever visit to Saks. Ellie was so friendly and gave me the exact cut I asked for, I’ve had loads of compliments saying how much healthier my hair looks, thicker and fuller. Ellie is great at what she does, an all round good human and I’ll definitely be back :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Hannah, thank you for taking the time to write such a lovely review about your experience at our salon. We are delighted to hear that you loved your first visit to our salon and that Ellie was able to give you the exact cut you asked for. It is always our goal to make our clients' hair look healthier, thicker and fuller, so we are happy to know that you have received compliments on it. We agree that Ellie is a skilled and friendly stylist, and we will definitely pass on your kind words to her. Thank you for choosing our salon, and we look forward to welcoming you back soon! Warmly, the team at Saks Hair Chester.

Great stylist

Anonymous
12th Nov 2025
Team Member: Sarah
4.5

Sarah is amazing . Gave me such good advice and cut options . Left feeling like a new women .

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear reviewer,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that Sarah provided you with great advice and options for your haircut, and that you left our salon feeling like a new woman. It is always our goal to make our clients feel confident and refreshed after their visit.

We appreciate your kind words and hope to see you back at our salon soon.

Best regards,
The team at Saks Hair Chester

Sarah - the best hairdresser ever

Jack Kucharski
12th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very skilled and talented barber!!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hey Jack,
Thanks so much for taking the time to leave us such a kind review! We are thrilled to hear that you think our barber is skilled and talented.
We always aim to provide top-notch services and make our clients feel their best. We couldn't be happier knowing that you had a positive experience at our salon.
We hope to see you again soon for your next haircut!
Best,
The team at Saks Hair Chester

Consistently professional

Caroline Ellison
12th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always happy to give advice on style. Friendly, welcoming and I was pleased with the cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Caroline,

Thank you for taking the time to leave us such a lovely review. We're thrilled to hear that your experience at our salon was a positive one and that our team was friendly and welcoming. It's always our goal to ensure our clients feel comfortable and leave with a cut they're happy with. We're glad we could offer you advice on your style as well. We hope to see you again soon!

Best,
The team at Saks Hair Chester

Saks Hairdresser

Elaine
11th Nov 2025
Team Member: erin jean
5.0

Having never been to Saks before I was really impressed with the service I received and especially my hair after Erin had worked her magic on it
Erin was so friendly and so easy to talk to and I will have no hesitation in returning to Saks and Erin to have my hair done in the future
Thank you so very Erin for doing my hair I am so very pleased and very happy with it

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Elaine,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a great experience at our salon and that Erin was able to work her magic on your hair. We strive to provide exceptional service and we are happy to hear that you found our team to be friendly and easy to talk to.

We look forward to seeing you again in the future and continuing to exceed your expectations. Thank you for choosing our salon and trusting us with your hair.

Best regards,
The team at Saks Hair Chester

Danielle is amazing

Becky
11th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle has cut my hair for years and she does such a fantastic job. My thick wavy hair sits so well, her cuts last beautifully and grow out really well. And she's amazing to spend time with 💗✨

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Becky,

Thank you so much for leaving such a lovely review about Danielle! We are thrilled to hear that she has been doing such a fantastic job cutting your hair for years. It's great to know that your thick wavy hair sits so well and her cuts last beautifully, making them grow out really well.

We're also happy to hear that you enjoy spending time with Danielle during your appointments. She truly has a way of making our clients feel comfortable and relaxed.

Thank you again for your kind words and we look forward to seeing you again soon at Saks Hair Chester!

Best,
The team at Saks Hair Chester

My colour and cut and finish

Fran Beltrami
11th Nov 2025
Team Member: Ellie May
5.0

All wonderful

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Fran,

Thank you for your wonderful review! We are so glad to hear that you had a positive experience at our salon. It means a lot to us that you took the time to share your thoughts.

Our team strives to provide the best possible service and we are thrilled that we exceeded your expectations. We look forward to seeing you again and providing you with another fantastic experience!

Thank you for choosing to visit Saks Hair Chester. Your support means everything to us.

Best,
The Team at Saks Hair Chester

Brilliant as always

Nadia Roberts
9th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My experience in saks is always brilliant but Danielle just knows what’s best for me and I completely thrust her opinion. Plus we always have such a giggle. I won’t go anywhere else ☺️. 10 out of 10 from me.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Nadia, thank you so much for your lovely review! We are delighted to hear that you had another brilliant experience at our salon. It's always a pleasure to have you here. Danielle will be thrilled to know that you trust her opinion and that you both have a good time together. We pride ourselves on providing top-notch services and creating a friendly atmosphere for our clients. Thank you for choosing us and being a loyal customer! We look forward to seeing you again. Best regards, The team at Saks Hair Chester.

Recent visit to the salon

Alison Satchwell
9th Nov 2025
Team Member: Danielle
5.0

Great service as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Alison,

Thank you so much for taking the time to leave us such a lovely review! We really appreciate your kind words and are so glad to hear that you had a great experience at our salon. Our team works hard to ensure that every guest receives exceptional service and we are thrilled that we met your expectations.

We can't wait to welcome you back to our salon in the future. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. See you soon!

Warmly,
The Team at Saks Hair Chester

Brilliant stylist:)

Gail Martin
6th Nov 2025
Team Member: Danielle
5.0

Danielle is brilliant:) for hair styling & chat!
Wouldn't wish to see any other stylist!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Gail,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Danielle has provided you with top-notch hair styling and great conversation. We pride ourselves on having a talented and friendly team, and we are glad that you have found your go-to stylist with us. We look forward to seeing you again soon for another wonderful experience!

Best,
The Saks Hair Chester Team

Excellent as always

Theresa Monks
6th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was wonderful as always. She listens to what I want and helps with suggestions to what might suit them magically she transforms my hair into a beautiful style.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hello Theresa,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience at our salon with Danielle. We pride ourselves on our team's ability to really listen to our customers and provide helpful suggestions to achieve the best results.

We are so happy that Danielle was able to work her magic and transform your hair into a beautiful style. We truly appreciate your kind words and we will make sure to pass them along to Danielle and the rest of our team.

Thank you again for choosing our salon, we look forward to seeing you again soon.

Best,
The Saks Hair Chester Team

The best my hair has ever looked!!

Josie Manders
6th Nov 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Such lovely staff and atmosphere. My hair stylist Ellie did exactly what I wanted with my balayage, I couldn’t be more happy with it and I’m definitely coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Josie, thank you so much for giving us such a kind review! We truly appreciate your feedback and are glad to hear that you had a positive experience with our team and atmosphere. Ellie is an amazing stylist and we're glad she was able to give you the balayage look you wanted. We strive to leave all our clients happy and we're excited to welcome you back for any future hair needs. Thanks again for your support and we look forward to seeing you soon!
Warmly,
The team at Saks Hair Chester

Amazing…. Love my new hair

Eve Rowe
5th Nov 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire was so knowledgable and advised me on best colour and cut to make the most of my over processed previously bleached hair (not at SAKS). I now have hair that looks lovely and healthy. I’ve already had people say how sophisticated it looks

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Eve,

Thank you so much for your kind words. We are delighted to hear that you had a positive experience with our stylist, Claire. Our team at Saks Hair Chester takes great pride in providing personalized and knowledgeable advice to all of our clients.

We are thrilled that you are happy with your new hair color and cut. It's always our goal to help our clients achieve healthy and sophisticated-looking hair. We are so glad to hear that you've already received compliments on your new look.

We truly appreciate your feedback and hope to see you again soon.

Best,
The Team at Saks Hair Chester

Hair

Patrick
5th Nov 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Excellent on time service as ever 😎

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Patrick, thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with our salon and that our promptness met your expectations. We pride ourselves on providing quality services in a timely manner. We appreciate your continued support and look forward to seeing you again soon. Thank you again for choosing our salon. Best wishes, the team at Saks Hair Chester.

Excellent service as usual. .

Anonymous
4th Nov 2025
5.0

Brilliant service yet again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had another brilliant experience at our salon.

Our team is dedicated to providing exceptional service, and we are delighted to know that we have met your expectations once again. We appreciate your kind words and we look forward to seeing you again soon.

Wishing you all the best,
The team at Saks Hair Chester

Root tint, tone and blow dry

Suzy May- Willshaw
2nd Nov 2025
5.0
Appointment verified by SaloniQ Software

Root tint, tone and blowdry
So happy with the results Poppy achieved with my hair. My next appointment is already booked in with poppy! Highly recommend poppy Saks Chester!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Suzy May- Willshaw,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with the results that Poppy achieved with your root tint, tone, and blowdry. We will make sure to pass along your kind words to her.

We are even more delighted to hear that you have already booked your next appointment with Poppy. We can't wait to see you again and provide you with another top-notch salon experience.

Thank you for recommending Poppy and our salon. We truly appreciate it.

Best regards,

The team at Saks Hair Chester

Excellent service

Denise Crosswaite
2nd Nov 2025
Team Member: Ellie May
4.0
Appointment verified by SaloniQ Software

Ellie was amazing.. listening to my needs . She demonstrated a real understanding of my hair goals with honest answers and timelines of when and how I could achieve them. My first time to the salon but have already booked my next appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Denise,

Thank you so much for taking the time to leave us such a kind and positive review. We are delighted to hear that Ellie was able to make your first visit to our salon a great one. At Saks Hair Chester, we strive to listen to our clients' needs and provide honest and realistic solutions to achieve their hair goals. It means a lot to us that you have already booked your next appointment with us, and we can't wait to see you again. We are lucky to have Ellie as a part of our team and we will be sure to pass along your kind words. Thank you again for choosing us and we look forward to seeing you soon.

Best regards,
The Saks Hair Chester team

Great, friendly service

Henrietta Brett
31st Oct 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin was really friendly and helpful. Love my haircut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Henrietta,

Thank you for leaving us such a lovely review! We are so glad to hear that you had a great experience with Erin and that you love your new haircut. We strive to provide friendly and helpful service to all our clients, so it is wonderful to hear that it was reflected in your visit.

We hope to see you again soon for your next appointment. Thank you for choosing us and for taking the time to share your feedback with us. We really appreciate it.

Best,
The team at Saks Hair Chester

Sarah J is the best

Marta Makarewicz
31st Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Came in for a full head of foils, toner etc. as I’m going light blonde from light reddish brown. Didnt expect much as with reddish hair using box dye it takes a while to get it back to blonde. May hair was amazing. It was that Jennifer Aniston blonde! And I could not believe that it wasn’t red and it lifted so nicely without breaking. Sarah also did my cut and blow dry which also were amazing. Very happy. Have another appointment booked in 6 weeks time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Marta,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience with Sarah and that you were happy with your hair results. We pride ourselves on giving our clients the best possible service and it's great to hear that we were able to achieve your desired blonde color without any damage to your hair. We look forward to seeing you again in 6 weeks for your next appointment.

Best regards,
The team at Saks Hair Chester

Thank you!

Syme
29th Oct 2025
Team Member: erin jean
5.0

Love my new hair, thank you very much for your attention to detail and for listening to what I wanted. Looking forward to coming back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Syme,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you love your new hair and that our team's attention to detail and listening skills met your expectations.

We can't wait to welcome you back to our salon for your next visit. We will make sure to continue providing you with exceptional service and creating the perfect look for you.

Thank you once again for choosing our salon. We truly appreciate your support and kind words.

Warmly,
The team at Saks Hair Chester

72 treatment

Anonymous
28th Oct 2025
5.0

This morning I had a wonderful treatment which lasts for up to twelve weeks to help combat my frizzy hair .I am absolutely delighted with the results and the lovely stylist Molly Binks was fantastic by making me feel so welcome and showing how she would administer the treatment ,being so friendly and watching her superb talent .
Absolutely over the moon with the end results.
Big thank you to Molly 🥰 definitely visit this marvellous salon again and tell others.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a wonderful treatment with our stylist Molly Binks. We are glad that she was able to make you feel welcome and showcase her superb talent in administering the frizz treatment. We are delighted to know that you are absolutely over the moon with the results.

At Saks Hair Chester, it is our top priority to provide our clients with exceptional service and fabulous results. Thank you for choosing us and we look forward to seeing you again. Don't forget to spread the word to others!

Best regards,
The team at Saks Hair Chester

Amazing

Anonymous
28th Oct 2025
5.0

Absolutely loved my experience today! Huge thank you to the amazing Danielle — I came in with a vision and left with results beyond my expectations. Can’t wait to come back! 🤩✨

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi there!

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon today. We will be sure to pass your kind words onto Danielle for providing you with amazing results that exceeded your expectations!

We can't wait for you to come back and visit us again soon. It's always a pleasure to have you in our salon! Feel free to reach out anytime if you need any further hair services.

Take care and see you soon!

Best regards,
The team at Saks Hair Chester

Hair restyle

Alison Williams
27th Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was amazing!
Excellent stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Alison Williams,

Thank you for your kind words about your recent visit to our salon. Our team at Saks Hair Chester is thrilled to hear that Sarah provided exceptional styling services for you. It is always our goal to exceed our clients' expectations and we are glad that we were able to do so for you.

We are grateful for your support and hope to have the opportunity to pamper you again in the future. Our team will be sure to pass on your feedback to Sarah as well. Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Very good job

Alfiya Salikhova
25th Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I was seeking for not only a professional, who knows their job, but who has imagination. And I found talented hairdresser in Saks. Thank you, Danielle, for your work.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Alfiya,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon and that Danielle was able to meet your expectations. Our team takes great pride in not only providing professional services, but also being able to showcase our creativity and imagination.

We are grateful to have you as a satisfied customer and we hope to see you again soon for your next hair appointment. Thank you again for choosing our salon!

Best,
The team at Saks Hair Chester

Cut and finish

Ann Marie Angel
25th Oct 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is always very bubbly, polite and professional. She is always give a lovely cut and I am very pleased. Saks come highly recommended

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Ann Marie,

We are thrilled to hear that you had a great experience at our salon! Thank you for taking the time to leave us a review. We are happy to hear that Claire provided you with a lovely cut and that you were pleased with the results.

At Saks Hair Chester, we strive to provide our clients with not only professional services but also a welcoming and friendly atmosphere. Your recommendation means a lot to us and we look forward to seeing you again.

Thank you again for your kind words. We appreciate your support.

Best,
The team at Saks Hair Chester

Gents haircut

Ian Bailey
24th Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Great haircut as always, professional and friendly service

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Ian,

Thank you so much for leaving us a positive review! We are delighted to hear that you had another great experience at our salon. Our team always strives to provide professional and friendly service to all of our clients.

We appreciate your continued support and look forward to seeing you again soon for your next haircut!

Warmly,
The team at Saks Hair Chester

A ray of sunshine

Susan Brydon
23rd Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Great colour and cut as always. And such fun to be with - I am lucky to have found her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Susan,

Thank you so much for your kind words about your recent visit with us! We are delighted to hear that you were pleased with your color and cut. Our team takes great pride in providing top-quality services to our clients, and it's wonderful to know that we have succeeded in making you happy.

It's always a pleasure to have you in our salon. We appreciate your loyalty and look forward to seeing you again soon. Have a great day ahead!

Best regards,
The team at Saks Hair Chester

Hair cut

Jen Davies
23rd Oct 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Jen! Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are thrilled to hear that you always have a great experience with us. We strive to provide top-notch services every time and it's wonderful to know that we have succeeded yet again. We can't wait to have you back for another stellar visit. Have a fantastic day! - The team at Saks Hair Chester

Hair cut and blow dry

Linda Sernberg
23rd Oct 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as usual. Always a pleasure to have hair done so well

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Linda,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you had another excellent experience with us at the salon. It is always a pleasure to have you and we are happy to know that your hair was done to your satisfaction.

We appreciate your continued support and look forward to seeing you again for your next appointment.

Best regards,
The team at Saks Hair Chester

Colour and cut

Carole Fuller
23rd Oct 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Really happy with my hair. I love the colour too. Excellent work as always, from the lovely Clair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Carole,

Thank you for taking the time to write such a kind review about your recent visit to our salon. We're so delighted to hear that you are really happy with your hair and that you love the colour too! It's always a pleasure to have you in our chair and we're glad to hear that Clair did an excellent job, as always.

We truly appreciate your continued support and we look forward to seeing you again soon!

Warm regards,
The team at Saks Hair Chester

Five star

Polia Matyus
22nd Oct 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is great, very professional and friendly

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Polia, thank you for your kind review! We're glad to hear that you had a positive experience with Danielle at our salon. We strive to provide top-notch and friendly service to all of our clients. We appreciate your support and hope to see you again soon at our salon. Best regards, the team at Saks Hair Chester.

Cut and dry/style - Mollie B

Claire Barker
22nd Oct 2025
5.0

Mollie B was fantastic 🌟
She is an absolute credit to your salon- very professional yet friendly and approachable. Listened to what I wanted done and was very sure to confidently check and ask throughout the process, putting me at ease and ensuring that I was the centre of it, as the client.
Thank you Mollie I will definitely be back and definitely recommend!
I love my new cut, have had multiply positive comments on it suiting my face shape, and an all-round positive salon experience!
Thank you again :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Claire,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with Mollie at our salon. We take pride in our team and it's wonderful to hear that Mollie was able to deliver a professional and friendly service for you.

We are glad that Mollie listened to your requests and ensured you were comfortable throughout the process. We always strive to put our clients at the centre and provide the best service possible.

We are thrilled to hear that you love your new cut and have received positive comments on it. Thank you for recommending us and we look forward to welcoming you back to our salon in the future.

Take care,

The team at Saks Hair Chester