Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
870 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

1st time in the chair

Rowan Ainscough-Wenham
14th Feb 2026
Team Member: erin jean
5.0

Erin not only delivered an amazing haircut but she was also great to talk too throughout, absolute pleasure and will definitely go again

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Julie Shiel Rodgers
13th Feb 2026
Team Member: erin jean
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere

Fab as always

Emma
12th Feb 2026
Team Member: Danielle
5.0

As always the experience with Danielle was just perfect.

The shampoo and conditioning however was a bit on the rigorous side! That bit’s usually super relaxing! The cool water didn’t actually bother me, the treatment was. Little rough 😆

Service
Value
Result
Cleanliness
Atmosphere

Wonderful cut

Janet Darkins
11th Feb 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

A very good cut and a very pleasant experience all round
Thank you

Service
Value
Result
Cleanliness
Atmosphere

Sharp haircut

Hazel Chapman
11th Feb 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Loved the precision cut, attention to detail and consultation. Very pleased with the results.

Service
Value
Result
Cleanliness
Atmosphere

Finally !!!

Janine Godbold
10th Feb 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Finally somebody who listens and understands the complexity of a redhead 💫

Service
Value
Result
Cleanliness
Atmosphere

Hair with Poppy W

Carol
10th Feb 2026
Team Member: Poppy
5.0

Love my hair Poppy always makes me feel welcome. Poppy has done a beautiful cut,colour and style. I’m very pleased with the results.

Service
Value
Result
Cleanliness
Atmosphere

Amazing as always

Kelly Ogley
9th Feb 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I’ve gone to Nikki for many years, the results are always amazing and she’s a fantastic person!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Kelly, thank you so much for your amazing review about Nikki! We are thrilled to hear that you have been a loyal customer for many years and that she always delivers amazing results for you. We couldn't agree more that she is a fantastic person as well. We are lucky to have her on our team at Saks Hair Chester. We really appreciate your support and look forward to seeing you again soon. Take care! The team at Saks Hair Chester.

Fab

Claire Thomas
9th Feb 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Wonderful! Just what I wanted. Thank you Ellie :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Claire!
Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed your experience at our salon. We strive to provide our clients with exactly what they want and we are thrilled that Ellie was able to deliver that for you. We will make sure to pass along your kind words to her.
Thank you again for choosing our salon and we hope to see you again soon!
Best,
The team at Saks Hair Chester

Just amazing

Frankie Kitson
6th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is just amazing she knows my hair better than me ! She knows how to nurture and style Afro curly hair ! And just gives great advice for what I need to do to keep my hair looking healthy !!!! Any people with Afro curly hair Danielle is your woman !!!!! See you in June XxX

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Frankie Kitson,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a great experience with Danielle. We pride ourselves on providing top-notch hair care for all hair types, and we are glad to hear that she was able to understand and nurture your Afro curly hair. Your satisfaction and confidence in your hair is our top priority, and we will be sure to pass along your kind words to Danielle.

We look forward to seeing you again in June!

Warmly,

The Team at Saks Hair Chester

Spot on!

Pauline Brookerankin
5th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent in every way

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Pauline,

Thank you so much for taking the time to leave such a lovely review for us! We are overjoyed to hear that you had an excellent experience at our salon.

It means a lot to us that you found our services to be top-notch in all aspects. Our team strives to provide the best possible experience for all of our clients, and we are delighted to hear that we achieved that with you.

We truly appreciate your kind words and recommendation, and we cannot wait to see you again soon! Thank you once again for choosing our salon.

Warmly,
The Team at Saks Hair Chester

Incredible!!

Lily Kesterton
4th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always incredible, leave feeling amazing and loving my hair. Honestly cannot thank Danielle enough for working her magic and making my hair wonderful again. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Lily,

Thank you so much for sharing your experience with us! We are thrilled to hear that you always leave our salon feeling incredible and loving your hair. It means a lot to us that you took the time to leave such a kind review.

We will make sure to pass on your compliments to Danielle and her magical skills. We are lucky to have her as a part of our team!

Thank you for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Always a winner

Susan Brydon
4th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thank you Danielle for looking after my hair so well. Now I have short hair and I’m loving the colour and shape!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Susan, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you are happy with your new short hair, and that Danielle did an amazing job with the color and shape. We take great pride in providing excellent service and making sure our clients leave feeling confident and stylish. We appreciate your feedback and look forward to seeing you again. Take care, from the team at Saks Hair Chester.

Colour and trim

Suzette M
4th Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Very pleased with colour and much needed trim!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Suzette,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with your colour and trim at our salon. Our team works hard to provide top-notch services and we're happy to know that it paid off for you.

We hope to see you again soon and continue to exceed your expectations. Thank you again for choosing us and for your kind words.

Warmly,
The team at Saks Hair Chester

Beautiful again 😆

Heidi Foster
3rd Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair. Molly did a fabulous job and we had a lovely natter too 😁

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Heidi,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you were pleased with your hair and that Molly did a fabulous job. We're also happy to hear that you enjoyed chatting with her - we believe that building relationships with our clients is just as important as creating beautiful hair.

We truly appreciate your review and look forward to welcoming you back to our salon soon. Thank you for choosing us for your hair needs!

Warmly,
The team at Saks Hair Chester

Beautiful again 😆

Heidi Foster
2nd Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair. Molly did a fabulous job and we had a lovely natter too 😁

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us a review. We're happy to hear that you had a great experience with Molly and are pleased with your hair. We always strive to not only give our clients fantastic hair, but also a warm and friendly atmosphere to chat and catch up with us.

We hope to see you again soon for another lovely natter and fabulous hair. Take care!

Best,
The team at Saks Hair Chester

Root colour,tone,cut and blow

Suzy May- Willshaw
1st Feb 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Poppy has styled my hair for a while now. Poppy never disappoints! She’s very talented! My hair was beautiful when I walked out of Saks Chester.
Looking forward to my next appointment with poppy!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Suzy May-Willshaw! Thank you for taking the time to leave a review for us. We are so happy to hear that you have been pleased with Poppy's styling and that your hair looked beautiful after your visit to our salon. Poppy is definitely one of our most talented stylists and we will make sure to pass along your kind words to her. We can't wait to have you back for your next appointment with Poppy! See you soon!
Sincerely,
The team at Saks Hair Chester

Feeling fresh

Jess Hopkins
31st Jan 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always perfect service at Saks, relaxing and Ellie May always gives attention to detail with great practical hair advice. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Jess,

Thank you so much for your kind words and feedback. We're thrilled to hear that you've consistently received perfect service at our salon. It's our goal to provide a relaxing and top-notch experience for all our clients.

We'll pass on your compliments to Ellie May and our team. It's our pleasure to provide excellent service and practical hair advice to help our clients feel their best.

Thank you for choosing us and we look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester

So pleased

Jasmine Jay
31st Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Jasmine was so pleased with her hair today, really thrilled

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Jasmine Jay, thank you so much for taking the time to leave us such a lovely review! It means a lot to our team at Saks Hair Chester to hear that you were thrilled with your hair today. We're glad to have met your expectations and we hope to continue providing you with top-notch hair services in the future. Thanks again for choosing us and we can’t wait to see you again soon! Warmest regards, The team at Saks Hair Chester.

Cut and blow with Molly

Violet Jackson
31st Jan 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Violet was so pleased with her hair cut today. She came home full of smiles

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Violet,

Thank you so much for your lovely review! It's always a pleasure to hear that our clients are happy with their haircuts. We strive to provide the best service and make sure our customers leave with a smile on their face.

We're glad you had a great experience at our salon and we hope to see you again soon. We are constantly working on improving our services and we would love to hear any feedback or suggestions you may have.

Thank you for choosing us and we're looking forward to your next visit.

Best,
The Saks Hair Team at Chester

Amazing

Sandie Anthony
30th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

It was so amazing!! It felt so nice and I’m so happy with my hair. Thank you 🫶🏻🫶🏻

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Sandie,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and that you are happy with your hair. Nothing makes us happier than knowing our clients are pleased with our services. We hope to see you again soon for your next hair appointment. Take care!
Warmly,
The team at Saks Hair Chester

Amazing experience

Emma Young
29th Jan 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Perfect experience. I loved the haircut and it was exactly what I wanted. Claire was lovely.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Emma,

We are thrilled to hear that you had a perfect experience at our salon! Thank you for leaving us such a lovely review. It means a lot to us to know that you loved your haircut and that it was exactly what you wanted. We strive to make sure every client leaves feeling satisfied and happy, and it's great to hear that Claire did just that for you.

We appreciate your kind words and we hope to see you again soon at our salon!

Best,
The team at Saks Hair Chester

Mrs

Karen Mcabe
29th Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Saks is so very welcome and friendly . I was not in a good place when I phoned Saks I spoke to Daniel she said just come in s have a chat about what was going on . She has helped me so my with my confidence we don't talk about what style I want we talk about are families and what we have done she noes what to do with my hair .

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Karen,

We are glad to hear that you had a great experience at our salon. Our team at Saks always strives to create a welcoming and friendly atmosphere for all our clients. We are happy that Daniel was able to make you feel comfortable and help boost your confidence. It's wonderful to know that our conversations about our families have resonated with you. At Saks Hair Chester, we believe that building a strong connection with our clients is just as important as creating a beautiful hairstyle. Thank you for your lovely review and we hope to see you again soon.

Best regards,
The team at Saks Hair Chester

Haircut

Anonymous
29th Jan 2026
4.0

I was really happy with Erin and the service I received

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with Erin and the service you received at our salon. Our team works hard to provide top-notch services and it is always a pleasure to receive positive feedback.

We hope to have the pleasure of welcoming you back to our salon in the future and providing you with the same level of satisfaction. Thank you again for choosing us, it was our pleasure to have you as our guest.

Best regards,
The team at Saks Hair Chester

Cut & finish

Jennie Turner
27th Jan 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Jennie, thank you so much for your lovely review! We are thrilled to hear that you were satisfied with your experience at our salon. We strive to consistently provide excellent services to our clients, and we are glad to know that we have met your expectations. Your loyalty and support mean a lot to our team. Thank you for choosing us and we look forward to seeing you again soon! Take care, the team at Saks Hair Chester.

Great service

Scarlett Wright
26th Jan 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly did a great job of cutting and styling my hair. Would definitely recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Scarlett,

Thank you for taking the time to leave a review for us! We're thrilled to hear that Molly did a great job cutting and styling your hair. We pride ourselves on providing excellent services and it's always wonderful to receive positive feedback from our clients.

We're glad you would recommend us and we look forward to welcoming you back to our salon in the future.

Thanks again and see you soon!

Team at Saks Hair Chester

First time client

Carole Cox
26th Jan 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

This was my first visit and what a lovely experience, Ellie listened and advised on the colour which I am so pleased with,cut is also exactly what I wanted ,also what a friendly salon ,I felt like I'd been a client for years absolutely loved it and can't wait for my next appointment .

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Carole,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that your first visit to our salon was a lovely experience. Our team takes great pride in making sure our clients feel heard and satisfied with their services.

We are happy to hear that Ellie, our skilled stylist, listened to your requests and provided you with the perfect color and cut. We are delighted that you felt welcomed and comfortable in our friendly salon atmosphere. We are looking forward to seeing you again for your next appointment.

Thank you again for choosing our salon for your first visit. It was a pleasure having you as our client and we are excited to continue serving you in the future.

Best regards,

The team at Saks Hair Chester

Great first time experience

Jill Sanchez
24th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great service, very friendly and gave helpful advice on hair maintenance and styling. Highly recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Jill,

Thank you so much for taking the time to leave us such a lovely review. We are so glad to hear that you had a great experience at our salon and that our team provided great service and advice for your hair maintenance and styling.

Our team at Saks Hair Chester strives to make each visit a positive and enjoyable one for our clients, and we are thrilled to hear that we were able to meet your expectations. We appreciate your recommendation and hope to see you again soon!

Warmly,

The Team at Saks Hair Chester

New client cut and finish

Jan Foster
24th Jan 2026
Team Member: Molly
4.5
Appointment verified by SaloniQ Software

Molly was welcoming, chatty and polite. Lovely cut and blow dry . Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Jan Foster,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and that you were happy with Molly's services. We pride ourselves on providing a welcoming and friendly atmosphere for all our clients.

We're glad that you loved your haircut and blow dry - it's always our goal to make sure our clients leave feeling confident and satisfied with their hair. Thank you for choosing us and we hope to see you again soon!

Best regards,
The Team at Saks Hair Chester

Fantastic as always!

Isabelle Clews
24th Jan 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

This is my third cut and blowdry with Poppy and she does an incredible job. Always makes sure i leave 100% happy with my hair and it always looks incredible! The cost is really reasonable and the service and atmosphere are fantastic!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Isabelle,

Thank you for your lovely review! We are delighted to hear that you have had a great experience with Poppy at our salon. We will be sure to pass on your kind words to her. We strive to ensure that all of our clients leave feeling 100% satisfied with their hair, so it's wonderful to know that we achieved this for you.

We take pride in providing excellent service at reasonable prices, and it's great to hear that our friendly atmosphere added to your overall experience. We look forward to welcoming you back to our salon for your next cut and blowdry.

Warm regards,
The team at Saks Hair Chester

Lovely cut, great advice.

Caroline Ellison
24th Jan 2026
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Danielle took the time to listen and discuss my hairstyle. I went away happy with a nice cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Caroline,

Thank you for taking the time to review your recent visit at our salon. We are delighted to hear that Danielle took the time to listen and discuss your hairstyle, and that you left feeling happy with your new cut. Our team always strives to provide excellent service and it means a lot to us that you had a positive experience.

We hope to see you again soon and make sure you continue to leave our salon with a smile on your face!

Best wishes,
The Saks Hair Chester team

Blonde again

Andrée Sims
23rd Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

My hair doesn’t always want to behave when it’s bleached but Erin and Sarah took it in hand today and sorted it out…..PLUS great cut from Nikki - thanks team SAKS 🫶🏻🥰⭐️

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Andrée,

We are thrilled to hear that you had a great experience at our salon! Our team, Erin, Sarah, and Nikki, are all highly skilled and dedicated to ensuring our clients leave feeling satisfied with their hair. We are glad they were able to tackle your tricky bleached hair and give you a great cut. Your kind words mean a lot to us and we can't wait to have you back at Saks Hair Chester. Thank you for choosing us and for taking the time to leave a review.

Best regards,
The team at Saks Hair Chester

Mrs

Simone Schofield
22nd Jan 2026
Team Member: Ellie May
5.0

Brilliant

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hey Simone, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a brilliant experience at our salon. Our team works hard to ensure that every client feels beautiful and satisfied with their hair. We truly appreciate your kind words and hope to see you again soon. Thank you for choosing us and have a wonderful day!
Best,
The Saks Hair Chester team.

Great service!

Ruth
22nd Jan 2026
Team Member: Sarah
5.0

Very happy with my colour, exactly what I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Ruth,
Thank you for leaving such a lovely review! We are glad to hear that you are very happy with your colour and that it turned out exactly as you wanted. Our team at Saks Hair Chester always strives to provide excellent results for our clients. Your satisfaction is our top priority and we are happy to have met your expectations.
If you ever need any hair services in the future, please do not hesitate to reach out to us. We would love to have you back at our salon.
Best regards,
The team at Saks Hair Chester

Excellent

Vivian Blanchard
22nd Jan 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fabulous. Since having same hairdressers for 40 years. Moved to chester. Tried a few places. Happy with my cut. Lovely chats and feel very comfortable. Nice enviroment

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Vivian,
Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a fabulous visit with us and felt at ease with our team.
We understand how challenging it can be to find a new hairdresser after having the same one for 40 years. We are happy that you gave us a try and were satisfied with your cut.
We strive to not only provide quality hair services but also create a friendly and welcoming environment for our clients. Your kind words mean a lot to us.
We look forward to seeing you again soon at Saks Hair Chester.
Wishing you a lovely day ahead!
The team at Saks Hair Chester

Great cut

Kath Porter
17th Jan 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Poppy was lovely and listened to what I wanted. Love my haircut, poppy did a great job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Kath,

Thank you for your lovely review! We are so glad to hear that you enjoyed your haircut and that Poppy did a great job. We always strive to listen to our clients and give them the best possible results. We hope to see you again soon at our salon, and feel free to ask for Poppy again if you would like! :)
Take care!

-The Team at Saks Hair Chester

Hairdo

Fran Beltrami
16th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Wonderful colour, cut and blow dry. Just what I wanted. Thanks so much Erin xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Fran, thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience at our salon and that you were happy with your colour, cut and blow dry. Erin will be very pleased to hear your kind words. We aim to always provide our clients with the best possible service and it's great to know we met your expectations. Thank you for choosing us and we hope to see you again soon! Best, The team at Saks Hair Chester.

Hairdo

Fran Beltrami
16th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Wonderful colour, cut and blow dry. Just what I wanted. Thanks so much Erin xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Fran,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a wonderful experience at our salon and that you're happy with your new colour, cut, and blow dry.

We'll be sure to pass on your kind words to Erin - she'll be delighted to hear that you're pleased with her work. We strive to provide top-notch services to all our clients and it's great to know that we met your expectations.

We can't wait to see you again for your next appointment! Have a fantastic day!

Warmly,
The Saks Hair Chester Team

Hair cut

Pruella Magaway
15th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Good service. Accomdating staff

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Pruella,

Thank you for taking the time to leave us a review! We're thrilled to hear that you received good service from our accommodating staff. We strive to make each client's experience a positive one, so it's wonderful to know that our team succeeded in making your visit enjoyable.

We appreciate your feedback and look forward to seeing you again at Saks Hair Chester.

Warmly,
The team at Saks Hair Chester

Each time I go to this salon I am happy

Anonymous
15th Jan 2026
5.0

Very nice and polite and clean

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our salon. Our team takes great pride in providing excellent customer service and maintaining a clean and welcoming environment.

We hope to see you again soon for all your hair needs. Don't hesitate to reach out if you have any questions or concerns in the future.

Best,
The Team at Saks Hair Chester

My hair dresser

Polia Matyus
14th Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is very professional and friendly, it is a pleasure to meet her every time

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Polia Matyus,

Thank you so much for your lovely review! We are thrilled to hear that Danielle provided you with such a positive experience. Our team at Saks Hair Chester takes great pride in providing professional and friendly service to all of our clients.

We truly appreciate your kind words and look forward to seeing you again soon!

Warmly,
The Saks Hair Chester Team

Excellent service

Eileen Smith
14th Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Great service as always.
Very happy with my haircut and styling.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Eileen,

We are thrilled to hear that you had a great experience with us at Saks Hair Chester! Thank you for taking the time to leave us such a lovely review. We are delighted to know that you were happy with your haircut and styling. Our team works hard to ensure that all our clients leave feeling satisfied and looking their best.

We look forward to welcoming you back for your next visit. Don't hesitate to let us know if there is anything we can do to make your experience even better next time.

Best regards,
The Saks Hair Chester team

Great

Rebecca N
13th Jan 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

I’m very happy with my haircut. Poppy always cuts my hair exactly how I want it, great experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Rebecca,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and that Poppy was able to give you the perfect haircut. Our team takes pride in always delivering the best service to our clients.

We appreciate your kind words and look forward to seeing you again soon. Take care!

Sincerely,
The team at Saks Hair Chester

Fab service

Anonymous
11th Jan 2026
5.0

.n

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We’re thrilled to hear you had a great experience at our salon. Our team works hard to provide top-notch service and it sounds like we hit the mark with you.

We appreciate your kind words about our friendly and professional staff, as well as the beautiful results you received. We always strive for our clients to leave feeling happy and satisfied with their hair.

We look forward to seeing you again in the future and providing you with another fantastic salon experience!

Best regards,
The Saks Hair Chester Team, signing off

Brilliant, as ever

Alyson Mcmanus
11th Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is brilliant at what she does - she makes me feel like I’m coming back to catch up with a friend and I not only leave with fab hair but feeling great about myself.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Alyson Mcmanus,

Thank you so much for your kind words! We are thrilled to hear that you had such a wonderful experience with Danielle. We strive to create a warm and welcoming atmosphere for all of our clients, and we are glad that Danielle was able to make you feel like you were catching up with a friend. We are also happy to hear that you left our salon not only with fabulous hair, but also feeling great about yourself – that is our ultimate goal!

We truly appreciate your positive feedback and we hope to see you again soon.
Take care,
The team at Saks Hair Chester

Experience

Anonymous
11th Jan 2026
5.0

My first time at Saks chester, fantastic , Nikiki took the time to listen to what I wanted from a style and hair cut and did a fantastic job. Also gave some very good advice on products that would suit my type of hair . So glad I have found a hair dresser .

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi there, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that your first experience at our salon was fantastic and that Nikiki took the time to listen to your hair goals and give personalized advice on products. We always strive to provide our clients with the best service and to make them feel comfortable and heard. We are happy to have you as a new client and look forward to seeing you again soon. Cheers from the team at Saks Hair Chester!

Just lovely

Julia Taylor
10th Jan 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I love this salon.
My usual stylist is the marvellous Claire but today I saw Sarah and honestly no matter who does your hair their professionalism is second to none. It’s also like being a long lost member of the family, always made to feel welcome 🤗

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Julia,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience here at Saks Hair Chester.
Our team strives to provide an exceptional level of professionalism and we are glad that both Claire and Sarah exceeded your expectations.
At our salon, we pride ourselves on creating a warm and welcoming atmosphere for all our clients, so it's wonderful to hear that you felt like a part of our family.
We look forward to welcoming you back and giving you the same fantastic service again.

Best,
The Saks Hair Chester Team.

Haircut

Ali Lunt
10th Jan 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Lovely friendly service and very professional cut. Very happy

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Ali!

Thanks so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon and that you were happy with your cut. Our team takes great pride in providing friendly and professional service to all of our clients.

We would love to see you again in the future and help you achieve your desired hair look. If there's anything else we can do for you, please let us know. Thanks again for choosing us!

Best regards,

The team at Saks Hair Chester

Brilliant as always

Nina Williams
7th Jan 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Having my hair done is a huge treat for me. Claire is just so professional, but also very friendly.
A very talented Stylist indeed. See you soon x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Dear Nina Williams,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with Claire during your recent visit to our salon.

We take pride in providing a professional and friendly service to all our clients, and we are delighted that Claire's talent and warm personality made your hair appointment a treat for you.

We look forward to welcoming you back to our salon and providing you with another exceptional experience. See you soon!

Best,
The Team at Saks Hair Chester

Amazing

Fifi Mclachlan
5th Jan 2026
5.0
Appointment verified by SaloniQ Software

Always brilliant. Love my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Chester

Hi Fifi, thank you for your kind review! We're glad to hear that you always have a great experience with us and that you love your hair. Our team at Saks Hair Chester always strives to provide the best service possible, and we're happy to know we've succeeded. We appreciate your support and hope to see you again soon.

Best,
The team at Saks Hair Chester