Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
650 verified reviews
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Filter by rating

Delighted

Linda Sernberg
23rd Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always cuts my hair so well but really lovely today. Thanks Sarah.

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Fab as always

Ali Chidlow
23rd Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I trust Sarah 100% with my hair. I just tell her to do what she needs to do and have never been disappointed. The best hairdresser I’ve ever had. Plus she’s a great person who makes me laugh every time I go to get my hair done. Thanks Sarah, you’re a star!!

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Great experience as always

Susan Brydon
19th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I enjoy all my visits to the salon. Friendly and professional. Danielle knows what is best for me and always makes me feel special.

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Highlights

Vicky Ashley
17th Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic advice, love the results and great chat!

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Great Hair Day Thanks to Sarah

Katie Parkinson
12th Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Had a lovely visit to the salon—Sarah was amazing! Super friendly, really listens to what I want, and love my colour again. Always feel in good hands with her. Left feeling fresh and so happy with my hair

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Response from Saks Hair Chester

Hi Katie!

Thank you so much for taking the time to write this lovely review. We are thrilled to hear that you had a great experience at our salon and that Sarah took such good care of you. We are proud to have her as a member of our team.

We always strive to listen to our clients and make sure they leave feeling happy and confident with their hair. We are delighted to know that Sarah was able to do just that for you. We can't wait to see you again for your next appointment!

Best regards,
The Saks Hair Chester team

Consultation

Carole Fuller
10th Apr 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire was really helpful. I’ve got every confidence in the skills and experience that Claire has. I’m really looking forward to my hair appointment. It is long overdue!

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Response from Saks Hair Chester

Hi Carole,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Claire provided you with helpful and confident service. We understand how important it is to feel comfortable and confident with your stylist, and we are happy to hear that you have that with Claire.

We can't wait to see you for your long overdue hair appointment! We promise to make your experience at our salon a memorable one. Thank you again for your kind words and we'll see you soon.

Best,
The Saks Hair Chester team

Mrs

Pauline Harris
9th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent as ever

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Response from Saks Hair Chester

Hi Pauline, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience at our salon. We always strive to provide top-notch service to our clients. It means a lot to us that you continue to choose our salon for your hair needs. We look forward to seeing you again soon. Best regards, The team at Saks Hair Chester.

Super appointment with Ellie

Anonymous
7th Apr 2025
5.0

Super appointment today at Saks. Ellie double checked with how I wanted my hair and I didn’t feel rushed at all during the appointment. Felt very at ease and relaxed during my first haircut with her.

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Response from Saks Hair Chester

On behalf of the team at Saks Hair Chester, we would like to thank you for taking the time to leave us a review. It's always wonderful to hear such positive feedback about our salon and our stylists. We're thrilled to hear that Ellie took the time to ensure your hair was exactly how you wanted it and that you felt relaxed during your appointment. We hope to see you again soon for another fabulous haircut. Thank you again for choosing Saks Hair Chester!

Excellent, as always

Alyson Mcmanus
5th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle knows my hair better than I do! She is not only warm and friendly but, crucially, she is an expert at what she does. I always love my visits and come away feeling amazing! Time and money well spent!

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Response from Saks Hair Chester

Hi Alyson,

We are so happy to hear that you had a great experience with Danielle at our salon! Thank you for taking the time to leave such a kind review. We couldn't agree more that Danielle is not only skilled at her craft, but also a pleasure to be around. Our team at Saks Hair Chester prides ourselves on providing both expertise and a welcoming atmosphere for our clients. We're thrilled to know that you always leave feeling amazing after your visits. Thank you for choosing us and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

The best as always

Fraser Williamson
4th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Couldn’t ask for anything more

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Response from Saks Hair Chester

Dear Fraser,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you couldn't ask for anything more from your experience at our salon. Reviews like yours are what make our job so rewarding!

We strive to provide the best services and pampering experience for all our clients and it means a lot to us that you had a positive experience with us. We look forward to seeing you again soon and making your next visit even more memorable.

Thank you once again for choosing us. We truly appreciate your support and business.

Best,
The Saks Hair Chester Team

Amazing Service from Erin

Tasnim Akther
3rd Apr 2025
Team Member: erin jean
4.5
Appointment verified by SaloniQ Software

Erin gave me exactly what I asked for, was so lovely and accomodating. I showed her some pictures and she talked me through what she would do and did exactly that. The results were almost identical to what I showed her. Thank you Erin.

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Response from Saks Hair Chester

Hi Tasnim Akther,

Thank you so much for sharing your positive experience with us! Our team at Saks Hair Chester is thrilled to hear that Erin was able to give you the exact look you were hoping for. We pride ourselves on providing top-notch service and we're happy that we were able to meet your expectations.

It's always a pleasure to accommodate our clients and bring their visions to life. We will be sure to pass along your kind words to Erin. Thank you for trusting us with your hair and we hope to see you again soon.

Best,
The team at Saks Hair Chester

Wonderful experience

Sakinah Aerts-Srobean
29th Mar 2025
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Always a great experience at Saks especially with Tia

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Response from Saks Hair Chester

Hi Sakinah Aerts-Srobean, we are thrilled to hear that you had a great experience at our salon with Tia. Thanks for taking the time to leave us such a lovely review. We always strive to provide our clients with the best possible experience and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our salon soon! From all of us at Saks Hair Chester.

Cut & finish

Jennie Turner
27th Mar 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fabulous new style by sarah.
Really pleased with cut & advice

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Response from Saks Hair Chester

Hi Jennie, thank you so much for taking the time to leave us a review. We're delighted to hear that you had a fabulous experience with Sarah and that you're pleased with your new style. We strive to provide excellent cuts and helpful advice to all of our clients. We hope to see you again soon! Warmly, The team at Saks Hair Chester

Cut & finish

Anonymous
27th Mar 2025
5.0

Fabulous new style by sarah.
Really pleased with both the cut and advice.

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Response from Saks Hair Chester

Hey there!

We are thrilled to hear that Sarah was able to give you a fabulous new style! Thank you for taking the time to leave us a positive review. We pride ourselves on providing not only great haircuts, but also helpful advice to our clients. We are glad that you are pleased with both aspects of your experience at our salon.

We hope to see you again soon for another great hair day!

Best regards,
The team at Saks Hair Chester

Great salon experience

Sharon
22nd Mar 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin is a great stylist

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Response from Saks Hair Chester

Hi Sharon,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a positive experience with Erin at our salon. We pride ourselves on having a talented team and it's always great to hear when our customers are satisfied with their services.

We will make sure to pass along your kind words to Erin, I'm sure she will be thrilled to hear them. We hope to see you back at the salon soon for another great experience!

Best,
The team at Saks Hair Chester

Fantastic Colour!

Charlotte Egden
15th Mar 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’ve been coming to Sarah for about five years now and she’s always fantastic — she’s the only person I trust with my colour!

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Response from Saks Hair Chester

Dear Charlotte,
Thanks for taking the time to leave us a review! We're so happy to hear that you've been a loyal client for five whole years and that Sarah always does your colour to perfection. We'll be sure to pass on your kind words to her.
Looking forward to seeing you again soon!
The Team at Saks Hair Chester

Ann

Ann De Max
6th Mar 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

It is always a pleasure to visit Saks Hair Chester . The staff are very welcoming and Danielle is friendly, professional and knowledgeable and always delivers a hair cut I can maintain easily and I’m happy with. Thank you !

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Response from Saks Hair Chester

Hi Ann,

Thank you so much for your kind words! We are delighted to hear that you had a positive experience at our salon and that Danielle was able to provide you with a maintenance-friendly haircut. Your satisfaction is our top priority and we are glad to have met your expectations.

Your continued support means a lot to us and we hope to see you again soon at Saks Hair Chester. Thank you for choosing our salon and for taking the time to leave a lovely review.

Best regards,
The team at Saks Hair Chester

Feeling Seen!

Sharon Owens
5th Mar 2025
Team Member: Danielle
5.0

Had a very thorough consultation with Danielle yesterday. I emailed in advance to say I was really nervous and she absolutely was the best person to talk to as she put me at ease straight away. She even offered to take me to a quieter part of the salon if that helped.
I could tell Danielle is really knowledgeable and wise expert (especially about curly hair) but it’s her warmth and friendliness and her willingness to actually listen to my concerns that impressed me the most.
We thoroughly discussed actual hair CARE, which I didn’t know was the most important part of hairstyling. (I need to look after it as I would my own skin as I’m over 50).
And as I’ve clearly neglected my locks I was grateful for all the advice she gave me to prepare my hair for our plan.

I’ve never been to Saks Chester before, the salon was busy but not overly so which was great for me as I was already stressed about my problem hair. I was seen pretty quickly even though I was early for my appointment. Everyone seems really friendly and attentive. The salon itself looks clean and stylish.
Husband was waiting at reception for me and he said he was offered a cuppa which is a lovely touch.
Can’t wait to get back soon to begin my hair restoration project!

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Response from Saks Hair Chester

Dear Sharon,

Thank you for taking the time to share your experience at our salon. We are so glad that you had a positive and informative consultation with Danielle. Our team at Saks Hair Chester strives to make every client feel comfortable and at ease, especially those who are nervous.

We are happy to hear that Danielle's warmth and friendliness, along with her expertise and knowledge on curly hair, impressed you. Hair care is indeed the most crucial aspect of hairstyling and we are passionate about educating our clients on the proper maintenance of their locks.

It was a pleasure having you in the salon and we are thrilled to hear that you appreciated our clean and stylish environment. We also love to provide little touches like offering a cuppa to our clients' companions at reception. We can't wait to see you again soon and begin your hair restoration project!

Warmly,
The Team at Saks Hair Chester

Spring Colour

Lisa Davies
1st Mar 2025
3.5
Appointment verified by SaloniQ Software

Martha was lovely as always. Very pleased with my colour

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Response from Saks Hair Chester

Hi Lisa,

Thank you for taking the time to write this review! We are so glad to hear that you had a positive experience with our stylist Martha. It means a lot to us that you were pleased with your hair colour.

We appreciate your kind words and look forward to seeing you again soon!

Warmly,
The Saks Hair Chester team

Hair appointment

Tina
1st Mar 2025
5.0

I have an excellent experience every appointment I have with Claire

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Response from Saks Hair Chester

Hi Tina,

Thank you so much for leaving us a review. We are thrilled to hear that you have consistently had an excellent experience with Claire during your appointments. We appreciate you taking the time to share your kind words about her and our salon.

We strive to provide all of our clients with exceptional service and it looks like Claire has been exceeding your expectations. We will definitely pass along your feedback to her.

Thank you again for choosing our salon and being a loyal customer. We look forward to seeing you at your next appointment.

Best,
The team at Saks Hair Chester

Welcoming and extremely patient stylist!

Sharon Hughes
25th Feb 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I recently visited Saks for a haircut and colour . I was made to feel very welcome and my stylist Erin took the time to discuss exactly what I wanted . We chose a shade from the book ,which would cover my grey and tone down some highlights I’d had done at another salon . I then had it cut into a modern bob . I am so pleased I trusted Erin’s judgement , my hair looks refreshed and so natural and the grey has gone ! The cut is stylish and it feels healthier and easier to manage . Overall I was extremely happy with my visit and have already booked my next appointment with Erin .

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Response from Saks Hair Chester

Dear Sharon,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a positive visit and that Erin provided great service for your haircut and color. It's always our priority to make our clients feel welcome and ensure that they leave feeling happy and satisfied with their new look.

We're glad that Erin took the time to listen to your desired style and recommended a shade that not only covered your grey hair but also toned down your highlights. We're happy that you trust her judgement and that you are pleased with the end result - a refreshing, natural look with a stylish cut.

We appreciate you choosing Erin and our salon for your hair needs. We look forward to seeing you again at your next appointment.

Best regards,
The team at Saks Hair Chester

My Haircut

Joanne Morris
21st Feb 2025
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

I have been elsewhere in recent months as Saks is an expensive salon, yesterday’s haircut by Sarah is fantastic. She is a whiz with those scissors. Definitely worth paying the extra for such personalised service and a great haircut from a stylist who understands her clients.

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Response from Saks Hair Chester

Hi Joanne,

Thanks for taking the time to leave a review. We're delighted to hear that you had a fantastic experience with Sarah at our salon. We're so happy that you appreciate her skills and attention to detail. Our team strives to provide personalized service and we're glad that it shows in your haircut.

We understand that our services may be on the pricier side, but we believe it's worth it for the quality and care we provide to our clients. We're grateful for your support and will continue to do our best to exceed your expectations.

We look forward to seeing you again soon and helping you achieve your desired look.

Best regards,

The Saks Hair Chester team

Excellent stylist

Jen Davies
19th Feb 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Saks Hair Chester

Hi Jen, thank you so much for taking the time to leave a review. We're thrilled to hear that you had an excellent experience at our salon. We're dedicated to providing top-quality services and it's great to know that we met your expectations. Thank you for your continuous support. We can't wait to see you again soon. All the best from the team at Saks Hair Chester.

Hair

Anonymous
16th Feb 2025
5.0

Amazing. Highly recommend ⭐️⭐️⭐️⭐️⭐️

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Response from Saks Hair Chester

Hi there!

Thank you so much for the amazing review and for recommending us! We are thrilled to hear that you had a great experience at our salon and gave us a 5-star rating. Our team at Saks Hair Chester strives to provide our clients with top-notch service and we are happy to know that we met your expectations.

We appreciate your support and we look forward to welcoming you back for another fantastic visit. Have a wonderful day!

Best regards,
The team at Saks Hair Chester

Haircut experience

Anonymous
13th Feb 2025
5.0

Danielle always gives me the best haircut. No matter what crazy idea you got for your haircut she’s gonna join in and nail the style!

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Response from Saks Hair Chester

Dear Reviewer,

Thank you so much for taking the time to leave this lovely review! We're delighted to hear that Danielle has consistently provided you with the best haircuts. She is definitely a master at nailing different styles no matter how creative or unconventional they may be.

We're thrilled to have such a talented and enthusiastic stylist on our team and we will make sure she receives your kind words. We always strive to provide our clients with exceptional service and we're happy to know that we have succeeded in your case.

Thank you again for choosing to visit us and share your positive experience. We look forward to welcoming you back to our salon in the future!

Warm regards,
The Team at Saks Hair Chester

Haircut

Keith Williams
5th Feb 2025
Team Member: Sarah
4.5

Great

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Response from Saks Hair Chester

Dear Keith Williams,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a great experience with us!

Our team at Saks Hair Chester takes pride in providing exceptional services to our clients and we are pleased to know that we were able to meet your expectations.

We appreciate your kind words and we look forward to seeing you again soon.

Best Regards,

The team at Saks Hair Chester

Great

Simone Schofield
5th Feb 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Very good colour and cut.

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Response from Saks Hair Chester

Hi Simone, thank you for taking the time to share your experience with us. We're happy to hear that you were pleased with your colour and cut services at our salon. Our team always strives to provide our clients with the best results and we're glad to have met your expectations. We'd love to see you again soon and help you maintain your gorgeous new look. Thank you for choosing our salon. Wishing you all the best, from the team at Saks Hair Chester.

Great cut

Melanie Bowen
5th Feb 2025
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Another great cut by Danielle. Been visiting for a while now and would highly recommend her. Credit to the salon.

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Response from Saks Hair Chester

Dear Melanie Bowen,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you have been enjoying your cuts by Danielle and that you would highly recommend her. She truly is a credit to our salon and we're lucky to have her on our team.

We truly appreciate your support and we're excited to continue providing you with great haircuts in the future. Thank you for choosing us and we hope to see you again soon!

Best wishes,
The team at Saks Hair Chester

Great experience

Lucy
31st Jan 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I was booked in for a cut and Erin made me feel so welcomed. We discussed that I wanted a fringe and Erin made some suggestions which I was really happy with. Erin talked through what she was doing which made me feel at ease and happy with the experience. Thank you.

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Response from Saks Hair Chester

Hi Lucy,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience with Erin during your recent visit to our salon.

Our team at Saks Hair Chester are dedicated to providing exceptional service and ensuring our clients feel comfortable and happy throughout their visit. We're glad that Erin was able to make you feel welcomed and at ease, and that you were happy with the suggestions she made for your new fringe.

Thank you once again for choosing our salon and for your kind words. We hope to see you again soon for your next appointment.

Best,
The team at Saks Hair Chester

Incredible colour

Pip Sanderson
30th Jan 2025
Team Member: Claire
4.5
Appointment verified by SaloniQ Software

Amazing highlights and great cut. So impressed. Think it’s the best my hair has ever looked.

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Response from Saks Hair Chester

Hi Pip,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you were impressed with your highlights and your haircut. It means a lot to us that you feel your hair has never looked better!

We strive to provide top-quality services to all of our clients, and it's always rewarding to know when we've succeeded. We appreciate your kind words and look forward to seeing you again soon.

Best regards,
The team at Saks Hair Chester

Great stylist

Anonymous
29th Jan 2025
5.0

Excellent cut and advice and just a lovely time. Thanks to Sarah.

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent experience at our salon and that Sarah was able to provide you with a great cut and advice. We strive to create a positive and welcoming atmosphere for all our clients, and we are glad to know that you had a lovely time. Sarah will be delighted to hear your kind words.

We appreciate your support and look forward to seeing you again in the future.

Best regards,
The team at Saks Hair Chester

Fabulous Hair

Lorraine Jones
27th Jan 2025
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Had a colour refresh with Martha today and so pleased with my hair . Thank you so much

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Response from Saks Hair Chester

Hi Lorraine,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a positive experience with Martha and that you are happy with the results of your colour refresh. We strive to provide top-notch services to all of our clients, and we are happy to hear we met your expectations.

We will make sure to pass along your kind words to Martha as well. Your satisfaction is our top priority, and we are always here to help you achieve your desired look.

Thank you again for choosing Saks Hair Chester, and we look forward to seeing you again soon!

Best,
The Saks Hair Chester Team

Saks experience

Kate Speed
24th Jan 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Always a warm welcome and 5 start service at Saks with Claire and the team. Lovely coffee, beautiful head massage, wonderful colour & cut. Speedy and always punctual.

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Response from Saks Hair Chester

Hi Kate,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always receive a warm welcome and 5-star service at our salon with Claire and the team. We take pride in providing our clients with a relaxing experience, from the delicious coffee to the indulgent head massage.

We are so glad to hear that you are happy with your hair colour and cut, and that we are able to provide a speedy and punctual service for you. It means a lot to us that you have had consistently positive experiences with us.

Thank you again for choosing us and for your kind words. We can't wait to see you again!

Best wishes,
The team at Saks Hair Chester

Great results

Anonymous
21st Jan 2025
Team Member: Nikki
5.0

Another great colour and cut from Nikki

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience with our stylist Nikki. We pride ourselves on providing top-notch colour and cut services to all our clients and it's always wonderful to know when we've hit the mark. We'll be sure to pass along your kind words to Nikki.

We look forward to having you back at our salon for another fantastic hair experience. Thank you for choosing our salon!

Warmly,
The Team at Saks Hair Chester

Excellent service as usual. .

Sue
21st Jan 2025
Team Member: Nikki
5.0

Lovely salon, lovely people. Always happy to visit.

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Response from Saks Hair Chester

Hi Sue,

Thank you so much for your kind words! We are thrilled to hear that you consistently have a positive experience at our salon and with our team members. We strive to create a welcoming and enjoyable atmosphere for all of our clients. Your loyalty means a lot to us. Thank you for choosing our salon and we look forward to seeing you again soon!

Warmly,
The team at Saks Hair Chester

I would recommend

Anonymous
16th Jan 2025
Team Member: Claire
5.0

Claire listened to what I wanted and asked how my hair had been.

I was really pleased with the way my hair looked when Claire had finished and I would recommend her.

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Response from Saks Hair Chester

Hi there! Thanks so much for taking the time to leave a review of your recent experience with us here at Saks Hair Chester. We are so glad to hear that Claire was able to listen to your requests and give you a great result. It's always our goal to make sure our clients leave feeling happy and satisfied with their hair. We appreciate your recommendation and can't wait to see you back in our salon soon. Take care!
-The Team at Saks Hair Chester

Highlights

Anonymous
16th Jan 2025
5.0

I had my colour done for the first time by Martha yesterday and I couldn’t be happier! Lovely stylist and did a great job thank you

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience with Martha for your first colour job! We're glad that you were happy with the results and that she did a great job. At our salon, we strive to provide excellent service and gorgeous results for all of our clients.

We hope to see you again for your future haircare needs. Thank you for choosing us!

Best regards,
The team at Saks Hair Chester

Feedback

Anonymous
14th Jan 2025
Team Member: Nikki
5.0

Excellent service as always and great crew . Thank you

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Response from Saks Hair Chester

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon and that our crew provided great service. Our team takes pride in making sure our clients feel pampered and satisfied during each visit.

We truly appreciate your support and look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

Best regards,
The team at Saks Hair Chester

Left feeling amazing!

Elaine Jennings
9th Jan 2025
Team Member: Claire
4.5
Appointment verified by SaloniQ Software

Claire has transformed my hair colour over the past 3 years…….if I feel stressed and tired going in, I always feel relaxed and revived coming out…..a lovely team x

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Response from Saks Hair Chester

Hi Elaine,

Thank you so much for taking the time to write such a kind review about your experience with us. We are thrilled to hear that Claire has been able to transform your hair color over the past 3 years and that you always feel relaxed and rejuvenated after your appointments with us.

Our team at Saks Hair Chester is dedicated to creating a welcoming and relaxing environment for all of our clients, and it's wonderful to know that this is reflected in your experience with us.

Thank you again for your lovely review and your continued support. We look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Chester

Wonderful as always!

Rachael Winter
8th Jan 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I’ve been here a few times for a cut and I’m due to have a colour for the first time at the end of this month. Ellie has made everything really clear and made me feel completely involved in the process from start to finish, I’m more than confident in her ability - I’m that client with black box dye wanting to go brown too!

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Response from Saks Hair Chester

Dear Rachael,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have had positive experiences with us during your visits for a haircut. It's wonderful to know that you will be joining us for your first color appointment at the end of this month.

We are delighted to hear that Ellie has been able to make you feel involved and informed throughout the entire process. We understand how daunting it can be to make a big change, especially going from black box dye to brown. But please know that our team at Saks Hair Chester is here to support you every step of the way.

We really appreciate your trust in us and we are confident that Ellie will be able to work her magic and give you the perfect new color. We can't wait to see the final result!

Sincerely,
The Team at Saks Hair Chester

Great!

Vicky Tate
2nd Jan 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I love my hair! I had such a great experience thank you, I can’t wait to come back for my next appointment

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Response from Saks Hair Chester

Hi Vicky Tate,

Thank you so much for your lovely review! We are delighted to hear that you love your hair and had a great experience with us. We always strive to provide the best service to our clients and we are thrilled to know that we succeeded in doing so for you.

We can't wait to have you back for your next appointment. Our team will make sure to provide you with the same level of satisfaction as before. See you soon!

Best,
The team at Saks Hair Chester

Happy Ladý

Joyce Hughes
21st Dec 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Lovely friendly atmosphere....so plsd with my fab cut and colour.

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Response from Saks Hair Chester

Dear Joyce,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the atmosphere at our salon and that you're pleased with your fabulous cut and color. It's always our goal to make our clients feel comfortable and happy during their visit.

We truly appreciate you taking the time to leave us a review and we hope to see you again soon! Don't hesitate to reach out if you need anything else.

Best regards,
The Team at Saks Hair Chester

Mrs

Anonymous
17th Dec 2024
Team Member: Martha
5.0

Excellent as always!

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Response from Saks Hair Chester

Hi there!

Thank you so much for your kind words. We are thrilled to hear that you had an excellent experience at our salon. Our team at Saks Hair Chester works hard to ensure that each and every one of our clients leaves feeling satisfied and happy with their new hairdo.

We are grateful for your continued support and we can't wait to see you again soon. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Take care,
The team at Saks Hair Chester

Hair journey!

Rachel Allen
29th Nov 2024
Team Member: Sarah
4.5

Sarah is always a pleasure to visit. Her knowledge and ability has really made a difference to my hair over the last 6 months. Thank you Sarah.

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Response from Saks Hair Chester

Hi Rachel,

Thank you so much for taking the time to leave such a sweet review about Sarah! We are so happy to hear that your visits with her have been a pleasure and that her skills and expertise have had a positive impact on your hair. We are lucky to have such a talented and dedicated team member like Sarah.

We will be sure to pass along your kind words to her and we look forward to seeing you again soon!

Best,
The Team at Saks Hair Chester

Curly Cut

Ruth Farrington
27th Nov 2024
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Great cut, very experienced with thick, curly hair

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Response from Saks Hair Chester

Dear Ruth,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that you were happy with your cut. Our team always strives to provide the best service to our clients, especially when it comes to dealing with thick, curly hair. We are glad that our experience in this area showed. Your satisfaction means a lot to us and we look forward to seeing you again soon.

Thank you for choosing us to take care of your hair needs.

Best,
The Saks Hair Chester team

Great experience

Janet Kay
25th Nov 2024
Team Member: Nikki
5.0

Brilliant colour and cut as always!!

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Response from Saks Hair Chester

Hello Janet Kay,

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you are happy with your colour and cut, as we always strive to provide excellent service to our clients. Your satisfaction means a lot to us.

We appreciate your continued support and we look forward to welcoming you back in the future for more pampering and great hair days.

All the best from the team at Saks Hair Chester.

Excellent service.

Eileen Smith
19th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always, Danielle provided an excellent and very professional service. Her attention to detail and dedication to her work are outstanding. She's a star.

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Response from Saks Hair Chester

Hi Eileen,

Thank you so much for your lovely review! We agree, Danielle is definitely a star and we're lucky to have her on our team. We're thrilled to hear that she provided you with excellent and professional service, as we strive to do so for all of our valued clients.

We're glad you noticed her attention to detail and dedication to her work - Danielle takes great pride in her craft and we're happy to hear it shows through in her services. We look forward to seeing you again soon for another top-notch experience.

Best,
The team at Saks Hair Chester

Lovely atmosphere

Nikki Welch
14th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle always makes me so welcome I never feel rushed you feel like she's just there for you.
Danielle is honest with her advise and explains herself very well.
I have been going to saxs for a little over a year now
I have a balliage with 3 colours but done differently each time
I will be honest it's expensive but just the same as other salons but less than most.

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Response from Saks Hair Chester

Hi Nikki, we are delighted to hear that you always feel welcome and never rushed when you visit our salon. Danielle always strives to provide the best service for our clients and we are glad she has been able to meet your expectations. We appreciate your kind words about her honesty and expertise in her work.
We are happy to have you as a regular client for over a year now and we are grateful for your loyalty to our salon. Our aim is to provide exceptional services at competitive prices. Thank you for choosing us and trusting us with your hair.
We hope to see you again soon for your next balayage with a twist! Best regards, the team at Saks Hair Chester.

Brilliant

Katie
14th Nov 2024
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

How lovely to have a stylist who has confidence to suggest new ideas, I felt so comfortable with Danielle and I knew I was in safe hands! Thank you Danielle

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Response from Saks Hair Chester

Hi Katie,

Thank you so much for leaving us such a wonderful review! We're thrilled to hear that you had a great experience with our stylist, Danielle. We pride ourselves on providing a comfortable and safe environment for our clients, so it's lovely to know that Danielle was able to make you feel at ease and suggest new ideas for your hair.

We'll be sure to pass on your kind words to Danielle and the rest of the team. We can't wait to see you again and help you achieve your desired look.

Warm regards,

The Saks Hair Chester team

Great service

Emily
14th Nov 2024
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Martha is always really friendly and nice to talk to and does a brilliant job cutting and styling my hair to a high standard

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Response from Saks Hair Chester

Hi Emily,

Thank you for taking the time to leave a review for us. We are delighted to hear that you had a great experience with Martha and that she provided you with a high standard cut and style. We always strive to make our clients feel welcomed and comfortable during their visit with us. We appreciate your kind words and we look forward to seeing you at our salon again.

Warm regards,
The team at Saks Hair Chester