Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
696 verified reviews
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Filter by rating

Cut and finish

Anonymous
12th Aug 2025
5.0

FABULOUS

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Response from Saks Hair Chester

Dear valued customer,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a fabulous time with us! Our team at Saks Hair Chester strives to provide the best services and it is always a pleasure to receive such positive feedback. We are glad that you enjoyed your visit and we hope to see you again soon.

Have a fantastic day!

Best regards,

The team at Saks Hair Chester

Always Pleased

Joan Rigg
12th Aug 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’m always pleased with my hair after Sarah has worked her magic on it .She is such a nice person always pleasant and and doesn’t seem to mind when I prattle on about things

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Response from Saks Hair Chester

Hi Joan,
Thank you so much for your lovely review! We are thrilled to hear that you are always pleased with your hair after Sarah works her magic on it. We agree, she is a talented stylist and a pleasure to be around. It's great to know that she doesn't mind when you prattle on about things - we all need someone to talk to while getting our hair done! We look forward to welcoming you back to our salon in the future.
Best Wishes,
The Team at Saks Hair Chester

Amazing

Emma Davies
9th Aug 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie amazing as always 😊

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Response from Saks Hair Chester

Hi Emma,

Thank you for leaving such a kind review! We are delighted to hear that Ellie was able to provide you with an amazing experience. We will be sure to pass along your sweet words to her. It means a lot to know that our team at Saks Hair Chester is delivering exceptional service to our clients.

We appreciate you taking the time to share your feedback, and we look forward to pampering you again soon!

Warmly,
The Saks Hair Chester Team

Cut and finish

Sarah Foxall
7th Aug 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thrilled with my haircut today. Thank you to the lovely Danielle. You are amazing xx

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Response from Saks Hair Chester

Hi Sarah Foxall,

We are so happy to hear that you were thrilled with your haircut at our salon today! Our team takes great pride in their work and we're glad that Danielle could provide you with amazing results. Thank you for taking the time to leave us a review, it means a lot to us.

We hope to see you again soon for another great hair experience.

Best,
The Team at Saks Hair Chester

Hair cut

Jen Davies
7th Aug 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Always satisfied. Booked a further 3appontments

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Response from Saks Hair Chester

Hi Jen, we're so happy to hear that you have been satisfied with your visits to our salon. It means a lot to us that you keep coming back and have even booked three more appointments with us! We can't wait to have you back in our chair and help you achieve your hair goals. Thank you for taking the time to leave a review and for choosing our salon. We are grateful to have you as a client and look forward to seeing you again soon. Take care! Warmly, the team at Saks Hair Chester.

Thankyou Nikki 😊

Mrs Karin Phelan
6th Aug 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Fabulous highlights, a lovely cut, a relaxing atmosphere, just perfect 👌

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Response from Saks Hair Chester

Dear Mrs Karin,

Thanks a million for your lovely review! We are delighted to hear that you had a fabulous experience with us, and we're glad you enjoyed your highlights, cut, and the relaxing atmosphere. It's always a pleasure to have you in our salon and we look forward to seeing you again soon.

Wishing you a wonderful day ahead!

Best regards,
The Saks Hair Chester team.

Impeccable

Naomi Penman
3rd Aug 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Perfect experience as always, I always come out with the hair I hoped for. Lovely relaxing and stylish salon, super friendly staff, great service. Nikki and her team are top class and the loveliest of people

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Response from Saks Hair Chester

Hi Naomi,

Thanks so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a perfect experience with us and that you always leave the salon with the hair you hoped for. It's great to know that our relaxing and stylish salon, friendly staff, and top-class service have made such a positive impression on you.

We will make sure to pass on your kind words to Nikki and the rest of our team - they really are the loveliest of people. We can't wait to welcome you back for your next visit!

Take care,

The team at Saks Hair Chester

A new woman!

Susan Brydon
2nd Aug 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always a great experience- Danielle does her magic and I leave a new woman - thank you

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Response from Saks Hair Chester

Hi Susan,

Thank you for taking the time to leave such a lovely review! We are glad to hear that you had a great experience at our salon. Danielle is truly talented and we are glad that she was able to work her magic and leave you feeling like a new woman. We appreciate your kind words and we hope to see you again soon.

Best,
The team at Saks Hair Chester

Great salon experience

Nicola Joyce
31st Jul 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I was made to feel welcome as soon as I arrived at the salon. Ellie is so professional, gets my hair just right and makes me feel very relaxed. My highlights are lovely and the condition of my hair has never been better.

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Response from Saks Hair Chester

Hi Nicola,

Thank you so much for taking the time to write such a lovely review about your recent visit to our salon! We are thrilled to hear that you felt welcomed from the moment you arrived and that Ellie's professionalism and skills made you feel relaxed during your appointment. We pride ourselves on providing top-notch services and ensuring our clients are comfortable and happy.

It's wonderful to hear that you are happy with your highlights and that your hair is in great condition. We are committed to using high-quality products and techniques to give our clients the best results possible.

Thank you again for your kind words, we truly appreciate your feedback and look forward to seeing you again soon!

Take care,
The Saks Hair Chester team

Hair cut

Felicity Taylor
30th Jul 2025
Team Member: Danielle
5.0

Superb as always

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Response from Saks Hair Chester

Dear Felicity,

Thank you so much for your kind words! It truly means a lot to us that you had another great experience at our salon. We are thrilled to have such loyal and wonderful clients like yourself.

We always strive to provide excellent services with a friendly and welcoming atmosphere, and we are thrilled that we have met your expectations yet again. We can't wait to have you back at our salon in the future.

Best regards from the team at Saks Hair Chester.

Cut & finish

Jennie Turner
27th Jul 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent cut & blow-dry as always.
Nice to catch up with Claire again - very friendly, knowledgeable & professional.

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Response from Saks Hair Chester

Hi Jennie, thank you so much for your lovely review! We're so glad to hear that you had an excellent cut and blow-dry with Claire. We always strive to provide friendly, knowledgeable, and professional service to all our clients. It's great to hear that you enjoyed catching up with her as well. Thanks again for your kind words and for choosing our salon. We look forward to seeing you again soon! Take care, The Saks Hair Chester team.

Perfect as ever

Julia Taylor
26th Jul 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I love coming to Claire - she stops and listens and coaches you through what will work and what won’t. She used to me growing my hair, cutting my hair, having a fringe, growing out a fringe…she’s been doing my hair for 6 years and I can’t think of ever going anywhere else xx

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Response from Saks Hair Chester

Dear Julia,

Thank you so much for your kind words and loyalty. It's always a pleasure to see you at our salon and we are glad to know you have had such a positive experience with Claire. She is truly a talented stylist who always takes the time to listen and provide expert advice. We are happy that she has been able to guide you through different hair styles for the past 6 years.

We are honored to have clients like you who trust and value our services. Your support means everything to us and we look forward to seeing you again. Thank you again for your lovely review and for choosing us to take care of your hair needs.

Warmly,
The team at Saks Hair Chester

Nice experience

Annie Winter
17th Jul 2025
Team Member: Sarah
4.5

Sarah is always sympathetic, friendly and professional, even when I haven't been for a while. Makes me feel valued.. and always a good cut that survives the months. Thanks again, Sarah.

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Response from Saks Hair Chester

Hi Annie Winter, thank you so much for taking the time to leave a kind review. We are so happy to hear that Sarah was able to make you feel valued and provided you with a good cut that lasted for months. We pride ourselves on providing a warm and welcoming atmosphere while also offering professional services. We appreciate your loyalty and look forward to seeing you again soon at Saks Hair Chester. Thanks again, the team at Saks Hair Chester.

Excellent and professional service

Eileen Smith
9th Jul 2025
Team Member: Danielle
5.0

Great experience as always.
Very professional and always a pleasure
Thankyou.

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Response from Saks Hair Chester

Dear Eileen,

Thank you for taking the time to leave such a lovely review! We are glad to hear that you had a great experience at our salon once again. Our team strives to maintain a high level of professionalism and we are happy to hear that it was noticed. It is always a pleasure to have you in our salon!

Thank you again for choosing us and for your kind words. We can't wait to see you again soon!

Best regards,

The team at Saks Hair Chester

Excellent

Joanna Scott
8th Jul 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Great haircut as usual

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Response from Saks Hair Chester

Hi Joanna! Thank you so much for leaving us such a lovely review. We are delighted to hear that you had another great haircut with us! It means a lot to our team that you are satisfied with our services. We always strive to provide the best experience for our clients. We look forward to seeing you again soon! Take care. The team at Saks Hair Chester.

Salon visit

Mrs Jean Jennings
4th Jul 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always love my hair the way Sarah does it. Looking forward to my next appointment already

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Response from Saks Hair Chester

Dear Mrs Jean,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you loved your recent visit with Sarah and are eagerly awaiting your next appointment. We strive to provide exceptional hair services to all our clients, and we are glad to know that we have met your expectations.

Our team looks forward to welcoming you back and we hope to continue providing you with fantastic hair experiences.

Best regards,
The Team at Saks Hair Chester

Super happy

Charlotte Chapman
3rd Jul 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Brilliant, Claire has always consistently been brilliant.

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Response from Saks Hair Chester

Dear Charlotte,

Thank you so much for your kind words! We are thrilled to hear that you have had consistently brilliant experiences with our stylist, Claire.

Here at Saks, we strive to provide top-notch services to all of our clients and it warms our hearts to know that we have achieved this for you. We will be sure to pass along your compliments to Claire.

We can't wait to have you back at the salon for your next visit. Thank you again for choosing Saks Hair Chester.

Best regards,
The Team at Saks Hair Chester

Lovely haircut

Ellie George
2nd Jul 2025
Team Member: erin jean
5.0

Lovely haircut from Erin who is nice and friendly and always makes me feel welcome. Wash cut and blow dry all done very well. Made a lovely pot of tea also.

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Response from Saks Hair Chester

Hi Ellie George,

Thank you so much for taking the time to write this kind review! We're thrilled to hear that you had a lovely experience with Erin at our salon. She truly is one of our best stylists and we're so glad that you felt welcome and at ease during your appointment.

We're delighted to hear that you were pleased with your wash, cut, and blow dry and that Erin also took the time to make you a nice pot of tea. It's the little things like that that make our salon special.

Thank you again for your kind words, Ellie. We hope to see you again soon at Saks Hair Chester!

Best,
The Team at Saks Hair Chester

Relaxed, Informed, and Always in Good Hands with Sarah

Katie Parkinson
28th Jun 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah makes every visit to the salon a pleasure. She’s warm, easy to talk to, and always keeps me informed throughout the process. I leave feeling comfortable, confident, and completely at ease. It’s the kind of experience that makes you look forward to your next appointment.

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Response from Saks Hair Chester

Hi Katie!

Thank you so much for taking the time to leave such a kind review. We're thrilled to hear that Sarah always makes your visit to our salon a pleasure. We pride ourselves on creating a warm and welcoming environment for our clients, and it sounds like Sarah really excels at that.

Keeping our clients informed and ensuring they leave feeling comfortable and confident is always our top priority. We're so glad that you have had such positive experiences with us and that you look forward to your next appointment. We can't wait to have you back in our salon!

Take care,
The team at Saks Hair Chester.

Root touch up and trim

Carole Fuller
25th Jun 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent work as always done by Claire, I absolutely love my hair. Thank you so very much!

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Response from Saks Hair Chester

Dear Carole,
Thank you so much for taking the time to leave such a lovely review for Claire. We're delighted to hear that you loved your hair and had a great experience at our salon. Claire is indeed an incredibly talented stylist and we're lucky to have her on our team.
We appreciate your support and look forward to welcoming you back soon for your next appointment.
Take care and have a great day!
The team at Saks Hair Chester

Incredible

Aimee
23rd Jun 2025
Team Member: Danielle
5.0

Walked in with nothing but a singular inspo pic and a dream and Danielle has done a perfect replica exactly what I wanted and I'm so happy with it highly recommended to anyone who has curly hair she's amazing both personality and skill and it was an absolutely wonderful experience

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Response from Saks Hair Chester

Hi Aimee,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Danielle was able to create a perfect replica of your hair inspiration. We pride ourselves on our stylists' skills and it's great to know that Danielle was not only able to achieve your desired look but also made the experience wonderful for you. We appreciate your recommendation and hope to see you again soon!

Best,
The team at Saks Hair Chester

Best experience every single time

Shubhangi Makkar
23rd Jun 2025
5.0

Danielle is the best person to get your hair done by. Amazing to talk to and an absolute best at her job.

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Response from Saks Hair Chester

Dear Shubhangi,

Thank you so much for leaving such a lovely review about Danielle! We appreciate your kind words and are thrilled to hear that your experience with her was top-notch.

Our team takes great pride in providing not only skilled services, but also a friendly and welcoming atmosphere for our clients. We will be sure to pass along your compliments to Danielle and we know she will be delighted.

We look forward to seeing you again at our salon and thank you for choosing us for your hair care needs.

All the best,
The team at Saks Hair Chester

Very happy

Sally
20th Jun 2025
5.0

As always Ellie did a great job

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Response from Saks Hair Chester

Hi Sally,

Thank you so much for taking the time to leave us a review. We are thrilled to hear Ellie did a great job with your hair. We are lucky to have her as part of our team and we will make sure to pass along your kind words to her.
We are glad to have met your expectations once again and we look forward to welcoming you back in the near future.
Thank you for choosing us and for your support!

Best,
The Team at Saks Hair Chester

Rejuvenated!!

Carolyn Spiridion
18th Jun 2025
Team Member: Nikki
5.0

Another brilliant cut from Nikki today - perfect for hot summer days! Thank you Nikki, a facelift in a haircut!!!!!

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Response from Saks Hair Chester

Hi Carolyn,
Thank you so much for leaving us a positive review! We are thrilled to hear that you had another brilliant cut from Nikki and that it's perfect for hot summer days. We're glad to hear that you feel like you got a facelift with your new haircut. Nikki will be so happy to hear your kind words.
Thank you for trusting us with your hair, and we look forward to welcoming you back in the salon soon!
Best regards,
The team at Saks Hair Chester

Fabulous

Charley Durber
17th Jun 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Loved it, great service and conversation, felt right at home. I’ll be coming in again definitely.

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Response from Saks Hair Chester

Hi Charley, thank you so much for leaving us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon. We pride ourselves on providing great service and making our clients feel at home. We can't wait to have you back for your next appointment. Thank you for choosing our salon. See you soon! Warmly, the team at Saks Hair Chester.

Excellent service as usual. .

Sue Cole
16th Jun 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Made up with my cut as usual. Relaxing atmosphere. Friendly staff. Would 100% recommend Saks Chester.

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Response from Saks Hair Chester

Hi Sue, thank you so much for your lovely review! We are thrilled to hear that you are happy with your cut and that you enjoyed the relaxing atmosphere and friendly staff at our salon. We aim to provide our clients with the best experience possible, so it means a lot to us that you would recommend us 100%. We appreciate your support and hope to see you again soon. Take care!
Warmly, the team at Saks Hair Chester.

The best my hair has ever been!

Lorraine Jones
8th Jun 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin is amazing!
While having my colour refresh appointment , I had asked if she’d take some off the length and some much needed shape into my hair.
The transformation is so subtle yet has made all the difference. Truly the best hair cut I’ve ever had!
Thank you Erin

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Response from Saks Hair Chester

Hi Lorraine Jones, thank you for taking the time to leave this lovely review. We are so glad to hear that you had a great experience with Erin and are loving your transformation! Our team at Saks Hair Chester always strives to provide the best services and we are thrilled that we could exceed your expectations. Thank you for choosing us and we look forward to seeing you again soon. Best, the team at Saks Hair Chester.

Transformed

Susan Brydon
6th Jun 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My hair was in a sad state having been bleached by the sun. Danielle sorted it out and I was delighted with the result. Thank you.

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Response from Saks Hair Chester

Hi Susan,

Thank you so much for taking the time to leave us a review! We are so happy to hear that Danielle was able to work her magic on your hair and leave you delighted with the result. She is truly talented and we are lucky to have her on our team.

We understand how frustrating it can be when your hair has been affected by the sun, but we are glad that we were able to help you feel great again. Your satisfaction means everything to us, and we appreciate you trusting us with your hair.

We hope to see you again soon and provide you with another enjoyable experience. Take care!

Warmly,
The team at Saks Hair Chester

Great experience

Polia Matyus
4th Jun 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I felt very welcomed,all staff very friendly,Danielle is wonderful

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Response from Saks Hair Chester

Hi Polia,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you felt welcomed and that our team was friendly during your visit. We pride ourselves on creating a warm and welcoming atmosphere for all of our clients.

We are thrilled that Danielle provided you with a wonderful experience at the salon. We will be sure to pass along your kind words to her.

Thank you again for choosing our salon and we hope to see you again soon.

Warm regards,
The team at Saks Hair Chester

Cut and finish

Millie Tanczos
31st May 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie was perfect and couldn’t recommend her more for my 21st celebrations hair ❤️

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Response from Saks Hair Chester

Dear Millie,

Thank you for taking the time to leave us such a lovely review about Ellie and her amazing hair skills. We're thrilled that she was able to make your 21st celebration even more special with her talents.

We truly appreciate your recommendation and we will be sure to pass on your kind words to Ellie. We look forward to seeing you again soon for your next hair adventure.

Warmly,
The team at Saks Hair Chester

Fabulous team, great service.

Mrs Jacqui Jaworski
31st May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Great hair and tea as always. Always get compliments on my colour thanks to Nikki. Sarah always does the perfect wave and styles brilliantly.

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Response from Saks Hair Chester

Dear Mrs Jacqui,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience at our salon and that Nikki and Sarah were able to provide you with a beautiful colour and style. We are always happy to receive compliments from our clients, and it means a lot to us that you feel confident and satisfied with your hair after visiting us.

We want to let you know that Nikki and Sarah were overjoyed to hear your kind words and they both appreciate your ongoing support and trust in their work.

Thank you once again for choosing Saks Hair Chester, and we look forward to welcoming you back for your next appointment.

Best wishes from the team at Saks Hair Chester.

Wonderful experience as always

Jude
30th May 2025
Team Member: Ellie May
5.0

Everyone at Saks Chester is so welcoming and they are all genuinely lovely and friendly. I always look forward to coming for my hair appointment as I know that I always leave feeling like a million dollars. Today did not disappoint. Ellie is such a lovely, patient and knowledgable young lady and her advice is invaluable. She always explains what she is doing and why and ensures that I am comfortable and happy with my choices. I would never go anywhere else and I am so in love with my new hair cut and colour. Thank you so much.

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Response from Saks Hair Chester

Hi Jude,

Thank you so much for taking the time to leave such a lovely review for our salon. We are so glad to hear that you always feel welcomed and well taken care of during your appointments with us.

We are also thrilled that you enjoyed your recent visit and were happy with your new haircut and color. We will be sure to pass along your kind words to Ellie, she is definitely a talented and knowledgeable member of our team.

Thank you for choosing to come to us for your hair needs, we truly appreciate your loyalty. We look forward to seeing you again soon and making you feel like a million dollars once again.

Best Regards,

Saks Hair Chester Team

Miracle worker

Karen
29th May 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My hair needed a miracle today & Danielle delivered! My health hasn’t been great, low iron levels caused hair loss & breakage resulting in an iron infusion. Now that it’s finally starting to recover I needed a refresh. My hair feels and looks SO much better plus Danielle is genuinely lovely. The atmosphere at Saks is relaxed and friendly; you can’t beat it, get booked in!

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Response from Saks Hair Chester

Hi Karen,
Thank you so much for leaving such a kind review about your experience at our salon. We are so happy to hear that Danielle was able to give your hair the miracle it needed. We understand that healthy hair is not just about how it looks, but also how it makes you feel. We are glad that you are feeling better and that you enjoyed the relaxed and friendly atmosphere at our salon. We will definitely pass on your kind words to Danielle and our team. Looking forward to seeing you at the salon again soon.
Best wishes,
The team at Saks Hair Chester

Quality

Michelle Carr
25th May 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

It was a warm and friendly atmosphere and the stylist was fantastic and the best haircut and style yet very pleased with the style and it's a good price for what you are getting and she is polite and friendly and helpful on any tips for your hair

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Response from Saks Hair Chester

Hi Michelle,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you had a wonderful experience at our salon and that you were pleased with your haircut and style. Your kind words about our stylist and the atmosphere of our salon mean a lot to us.

We always strive to provide our clients with high-quality services at a reasonable price, and we're glad to hear that you felt you got your money's worth. It's also great to know that our stylist was polite, friendly, and helpful in providing tips for your hair.

We appreciate your support, and we look forward to seeing you again soon at Saks Hair Chester.

Best regards,
The Team at Saks Hair Chester

Another great cut

Andrée Sims
22nd May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Often asked where I get my (short) hair cut….Nikki @SAKS - always a good one 🫶🏻💚🥰

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Response from Saks Hair Chester

Hi Andrée Sims,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Nikki at our salon has consistently provided you with a great haircut. It's wonderful to know that you are often asked where you get your hair cut - it's always a pleasure to hear that our clients are happy with our services.

We truly appreciate your kind words and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Another great visit

Andrée Sims
22nd May 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great colour, great chat thanks Erin x

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Response from Saks Hair Chester

Hi Andrée Sims,

Thank you for the lovely review! We're delighted to hear that you had a great experience at our salon and enjoyed both your colour and chat with Erin. She's a fantastic stylist and we'll be sure to pass on your kind words.

We always strive to provide our clients with top-notch services and an enjoyable atmosphere. It means a lot to us that we were able to meet your expectations.

We appreciate your support and look forward to welcoming you back for your next visit.

Best wishes from the team at Saks Hair Chester.

Absolutely fabulous - as usual

Annie Mcdonald
22nd May 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I was exceptionally attended to by Sarah and Kia

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Response from Saks Hair Chester

Hi Annie,

We're so happy to hear that you had a great experience during your visit with us! We'll be sure to pass along your kind words to Sarah and Kia. Creating a welcoming and enjoyable atmosphere is important to us, and we're glad it made a difference for you.

Thanks again for taking the time to share your feedback. We appreciate your support and look forward to seeing you again soon!

Best,
The Saks Hair Chester team

Highlights and finish

Lynn Bird
21st May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

As usual after many years having my hair done at Saks chester brilliant service, very very pleased with my hair. Wouldn’t go anywhere else.

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Response from Saks Hair Chester

Hi Lynn,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you are a long-time customer and always receive brilliant service at our salon. We pride ourselves on providing high-quality hair services and it's always a pleasure to see our customers leave happy and satisfied.

We are so grateful for your loyalty and appreciate that you wouldn't go anywhere else. That truly means a lot to our team.

Thank you again for your kind words and for choosing Saks Hair Chester. We can't wait to see you again at your next appointment!

Warmly,
The Saks Hair Chester team

Always fab!

Lorraine Pauley
20th May 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah has been sorting my hair out for a while now and she always gets it just right. I have never left disappointed and am so pleased to have found her. Can't rate her highly enough!

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Response from Saks Hair Chester

Hi Lorraine,

We want to take this opportunity to thank you for taking the time to leave a review. We are delighted to hear that Sarah has been able to consistently achieve the perfect look for you. It's always our main goal to make sure our clients leave feeling happy and confident with their hair.

We are so grateful to have you as a loyal client and we look forward to seeing you again soon. Your continued support means a lot to us and we will make sure to pass on your kind words to Sarah.

Thank you again and have a wonderful day!

The team at Saks Hair Chester

⭐⭐️⭐️⭐️⭐️

Lauren Hiley
18th May 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I won’t go anywhere else to get my hair done, I can trust Erin to get it perfect every single time!

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Response from Saks Hair Chester

Hi Lauren,

Thank you so much for your lovely review! We are so glad to hear that you have been consistently happy with your hair appointments with Erin. We take great pride in being able to provide our clients with exceptional service and we are thrilled that you have chosen to stick with us.

Our team at Saks Hair Chester strives to make every visit a positive and enjoyable experience. We truly value your loyalty and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Visit 15.05.25

Donna Hodgson
15th May 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair and how good it looks. Claire listens, and shares ideas. I enjoy my time in the salon, lovely staff.

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Response from Saks Hair Chester

Dear Donna,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you are pleased with your hair and that Claire was able to listen to you and share ideas for your style. We are lucky to have such a talented and attentive stylist on our team.

We are also happy to hear that you enjoy your time in our salon and find our staff lovely. Our team strives to create a welcoming and enjoyable atmosphere for all our clients.

Thank you once again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Warm regards,

The Team at Saks Hair Chester

Hair cut

Jen Davies
14th May 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

As always a great cut and a very pleasant experience

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Response from Saks Hair Chester

Hi Jen, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great cut and enjoyed your time with us. Your satisfaction is always our top priority and we appreciate your continued support. See you again soon! From the team at Saks Hair Chester.

Lovely

Anonymous
14th May 2025
Team Member: Danielle
5.0

My hair look so lovely . Always happy with Danielle. Thank you :)

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Response from Saks Hair Chester

Hi there,

Thank you so much for your lovely review! We're thrilled to hear that you were happy with your hair after your appointment with Danielle. We'll be sure to pass along your kind words to her - she'll be delighted to hear them!

It's always our goal to make our clients feel and look their best, and we're glad that we were able to achieve that for you. Your satisfaction means everything to us.

We look forward to seeing you again soon for your next appointment. Take care!

Best,
The Team at Saks Hair Chester

Above and beyond

Angela
10th May 2025
Team Member: Ellie May
5.0

Ellie has been doing my hair for a few years now and is absolutely fantastic, I highly recommend her for both colour and cut, and also generally as a lovely person. But I really wanted to take the opportunity to thank her and and the rest of the team - particularly Molly - for their kindness, patience and skill dealing with my daughter's matted hair. Not only did Molly do an outstanding job untangling it over around 3 hours, but the team were so incredibly thoughtful and made what could have been an awful experience into a pleasant time at the hairdresser. They saw her in a private room away from the noise and hustle of the main salon, checked in regularly to give her breaks, and were just generally supportive and understanding. My daughter is actually looking forward to going back and I'm looking forward to taking her!

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Response from Saks Hair Chester

Hi Angela,

Thank you so much for your lovely review about Ellie and the rest of our team. We are thrilled to hear that you have had a great experience with us and that you highly recommend Ellie for her fantastic skills and kindness.

We are also happy to hear that your daughter's hair was taken care of by Molly with the utmost care and patience. Our team strives to make every visit to our salon a pleasant and enjoyable one, and we are glad we were able to create a comfortable and peaceful environment for her. Your kind words mean a lot to us, and we can't wait to see you both again.

Thank you again for taking the time to share your experience with us. We truly appreciate it.

Warmly,
The team at Saks Hair Chester

Excellent service as usual. .

Sue Cole
2nd May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Love my hair cut. Brilliant service. Highly recommend Saks salon xxx

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Response from Saks Hair Chester

Hi Sue, thank you for your wonderful review! We are so happy to hear that you love your hair cut and had a brilliant experience with us. It means a lot to receive such a high recommendation from our valued clients like you. We look forward to seeing you again soon at our salon. Take care!
-The team at Saks Hair Chester

A Quick Trim

Tess Jones
29th Apr 2025
Team Member: Danielle
5.0

I was in for a quick fringe trim today with Danielle, and as always she and the rest of the team made me feel welcome. Danielle did a great job with my fringe, and it was lovely to see her.
I've been coming to Saks for over a year, and to see Danielle specifically, because of how LGBTQ+ friendly she is.

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Response from Saks Hair Chester

Dear Tess Jones,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great fringe trim with Danielle and that you always feel welcome with our team. We strive to create a warm and inclusive environment for all of our clients.

Danielle is definitely a talented stylist and we are happy to have her on our team. We are glad that she did a great job with your fringe. We love seeing familiar faces like yours at our salon and we appreciate your loyalty over the past year.

Thank you again for your kind words and for choosing our salon. We can't wait to see you next time!

Best regards,
The team at Saks Hair Chester

Delighted

Linda Sernberg
23rd Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always cuts my hair so well but really lovely today. Thanks Sarah.

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Response from Saks Hair Chester

Hi Linda,

Thank you so much for taking the time to leave us a review! It's wonderful to hear that Sarah was able to give you such a great haircut. We'll make sure to pass along your kind words to her.

Our team at Saks Hair Chester takes great pride in providing excellent service and making our clients feel comfortable and happy. We hope to continue giving you wonderful haircuts and a welcoming experience every time you visit.

Thank you again for your lovely words, Linda. Have a great day!

Best regards,
The team at Saks Hair Chester

Fab as always

Ali Chidlow
23rd Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I trust Sarah 100% with my hair. I just tell her to do what she needs to do and have never been disappointed. The best hairdresser I’ve ever had. Plus she’s a great person who makes me laugh every time I go to get my hair done. Thanks Sarah, you’re a star!!

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Response from Saks Hair Chester

Hi Ali Chidlow,

We are so happy to hear that you trust Sarah with your hair and have always been satisfied with her work. We agree, she is an amazing hairdresser and a wonderful person who brings joy to every visit. We will be sure to pass along your kind words to her. Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Great experience as always

Susan Brydon
19th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I enjoy all my visits to the salon. Friendly and professional. Danielle knows what is best for me and always makes me feel special.

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Response from Saks Hair Chester

Hi Susan, thank you for your kind review! We are thrilled to hear that you have been enjoying your visits to our salon. Our team strives to create a warm and professional environment for all of our clients. We are happy to hear that Danielle has been taking good care of you and providing you with personalized services that make you feel special. We appreciate your support and look forward to seeing you again soon.
Warmly,
The Team at Saks Hair Chester

Highlights

Vicky Ashley
17th Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic advice, love the results and great chat!

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Response from Saks Hair Chester

Hi Vicky Ashley,

Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience at our salon. Our team takes great pride in providing expert advice and ensuring that our clients leave with amazing results. We're also glad to hear that you enjoyed your conversation with our stylists - we believe that a friendly chat makes the whole experience even more enjoyable.

Thank you for choosing us and for taking the time to leave a review. We truly appreciate your support and look forward to welcoming you back for another great visit.

Best regards,
The team at Saks Hair Chester