Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
949 verified reviews
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Value
Result
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Atmosphere
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Excellent Service

Arthur P.
4th Jun 2026
Team Member: Danielle
5.0

Excellent Service

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Amazing!

Louisa Spence
4th Jun 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I love my style, Erin listened to everything I wanted! I live a few hours away, and I will always come back here! Even if it’s just to see Erin again! She was perfect!

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Excellent experience

Maha Khan
3rd Jun 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I would like to thank Danielle for making me feel so comfortable. I went to her because I had heard that she was the best at dealing with curls. And that’s true. She is the best. She knew exactly how I felt and exactly what I wanted. She’s a wonderful human being as well. ❤️

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Lovely salon

Tracyanne Wilkinson
29th May 2026
Team Member: Danielle
4.0
Appointment verified by SaloniQ Software

Danielle always listens and delivers

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Response from Saks Hair Chester

Hi Tracyanne,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Danielle listened to your needs and delivered exactly what you were looking for. Our team takes great pride in providing excellent service and we're glad it shows.

We can't wait to welcome you back to our salon and continue delivering exceptional results for you. Thank you for choosing us!

Best regards,

The Saks Hair Chester team

Love going to see Danielle!

Gail Martin
28th May 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Daniella has worked wonders with my hair over the last 2, 3 years dispite my very irregular visits!
& Love the chat ❤️ my sort of girl :)

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Response from Saks Hair Chester

Hi Gail,

Thank you for taking the time to leave a lovely review! We're glad to hear that Daniella has worked wonders on your hair, even with your irregular visits. We pride ourselves on providing top-notch services and creating friendly, comfortable environments for our clients to enjoy.

We're especially happy that you enjoy chatting with Daniella - she's definitely one of our most sociable team members. We appreciate your support and look forward to seeing you again soon.

Best,
The Saks Hair Chester Team

Feeling refreshed!

Amanda
28th May 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is fantastic! Roots & colour banding gone, replaced with a full head of vibrant colour and a fresh cut I always walk out feeling like a new woman. Thank you!

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Response from Saks Hair Chester

Hi Amanda,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that Sarah provided you with fantastic service and left you feeling like a new woman. It's always our goal to give our clients a vibrant and fresh look, so we are delighted to know that we have achieved this for you. Thank you once again for choosing our salon and we can't wait to see you again soon!

Best regards,

The team at Saks Hair Chester

Lovely experience

Sophia Edwards
28th May 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

I don’t get my hair done very much. When I went to the salon I let my stylist know I was very anxious and she was amazing! Always checking up on everything making sure my hair was everything I dreamed of. I literally can’t stop looking at it! My hair has not looked this healthy in so long! I really like coming to this salon and would highly recommend!!!

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Response from Saks Hair Chester

Dear Sophia Edwards,

Thank you so much for taking the time to leave a review for our salon. We are beyond thrilled to hear that you had a great experience with us!

We understand that getting your hair done can be nerve-wracking, but we are so glad that our stylist was able to make you feel at ease. It is always our top priority to ensure that all our clients feel comfortable and satisfied with their hair.

We are happy that your hair turned out even better than you imagined and that it is now healthier than ever. We truly appreciate your recommendation and can't thank you enough for your kind words.

We look forward to seeing you again and continuing to provide you with the best hair services possible.

Best regards,

The Saks Hair Chester team

Little girl smiling like a cheshire cat!

Graeme Evans
28th May 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

First time my little girl has been to a hair dressers. Erin was very accommodating and made it easy for us to know what's best for her hair.

Little girl came out beaming like a cheshire cat asking to go back again next time! Thank you!

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Response from Saks Hair Chester

Hi Graeme, thank you for taking the time to leave us a review! We're so happy to hear that your little girl's first visit to a hairdresser was a positive one. Erin will be thrilled to know that she made your daughter feel comfortable and gave her the best advice for her hair. It's always a pleasure to see a little one leave our salon with a big smile on their face. We can't wait to welcome you both back for your next visit. Thank you again for choosing us, and we look forward to seeing you soon! Best, the team at Saks Hair Chester.

Hair cut and blow dry

Janet Darkins
27th May 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Love how Claire cuts my hair

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Response from Saks Hair Chester

Hi Janet,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love how Claire cuts your hair! Claire is a very talented and skilled stylist and we are lucky to have her on our team. We always strive to provide excellent service and we are happy to know that we met your expectations.
We look forward to seeing you again and making your hair look fabulous.
Best,
The team at Saks Hair Chester

New client review

Chloe
26th May 2026
Team Member: Claire
5.0

Brilliant service from consultation to result.

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Response from Saks Hair Chester

Hi Chloe,

Thank you for taking the time to leave us a review! We're so glad to hear that you had a brilliant experience at our salon, from the consultation to the end result. Our team works hard to ensure that every client receives top-notch service and we're thrilled to hear that we were able to exceed your expectations.

Please don't hesitate to reach out if you have any further haircare needs, we're always happy to help. Thank you again for choosing our salon and we hope to see you again soon!

Best,
The team at Saks Hair Chester

Great experience

Chris Tresidder
24th May 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

As a first time in the salon Poppy took the time to ask about my hair how I liked in products etc , finish was just as I wanted it

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Response from Saks Hair Chester

Hi Chris,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that Poppy made your first visit with us such a positive experience. She genuinely cares about her clients and takes the time to understand their hair and preferences.

We are glad that you were happy with the finished result and that it was exactly what you wanted. We take great pride in creating the perfect look for each of our clients.

Thank you again for choosing us and we hope to see you again soon for your next hair appointment.

Best,
The team at Saks Hair Chester

Amazing experience

Michelle Matthews
22nd May 2026
Team Member: Nikki
5.0

Amazing as always. I would never trust anyone else with my hair!!!!

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Response from Saks Hair Chester

Hi Michelle,

Thank you so much for the kind review! We are thrilled to hear that you had another amazing experience at our salon. We truly appreciate your trust in us to take care of your hair. It means a lot to have such loyal customers like you.

We can't wait to have you back for your next appointment. Our team at Saks Hair Chester is always here to provide you with exceptional service. See you soon!

Best,
The Saks Hair Chester team

Hair

Lauren Norbury
21st May 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Amazing experience, always come back to see Ellie, very welcoming really good at advising what length and colour to do

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Response from Saks Hair Chester

Hi Lauren,

Thank you for taking the time to leave us such a positive review! We are glad to hear that you had an amazing experience at our salon. We will make sure to pass your kind words on to Ellie, as she always works hard to provide our clients with the best advice for their hair needs.

We truly appreciate your continuous support and look forward to having you back at our salon soon.

Best,
The team at Saks Hair Chester

Appointment

Andrea
21st May 2026
Team Member: Poppy
5.0

Good service no waiting around it was bang on time very pleased

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Response from Saks Hair Chester

Hi Andrea,

Thank you so much for leaving us a positive review! We are delighted to hear that you were happy with our service and that there was no waiting time. We always do our best to stay on schedule and make sure our clients are seen on time.

We hope to see you again soon and continue providing you with top-notch hair care. Thanks again for your support!

Best,
The team at Saks Hair Chester

Root touch up and cut

Carole Fuller
20th May 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I love my new haircut! The colour too. Claire always does an excellent job. Thank you so much, for making me feel human again.

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Response from Saks Hair Chester

Dear Carole,

We are so glad to hear that you are loving your new haircut and colour! It means a lot to us that you took the time to leave such a positive review. We will make sure to pass on your kind words to Claire, who always does an excellent job with her clients.

Our team at Saks Hair Chester takes great pride in helping our clients feel confident and refreshed after their visits. We are thrilled that we were able to make you feel human again. Thank you for choosing us for your hair needs.

Take care and we can't wait to see you again soon!

Sincerely,
The team at Saks Hair Chester

Lovely haircut

Becky Bertram
20th May 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Thanks for advice and a new lighter haircut! It looks so much better

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Response from Saks Hair Chester

Hi Becky,

Thank you for taking the time to leave us such a lovely review! We're so glad that you are happy with your new, lighter haircut. We strive to provide our clients with the best advice and a great experience, and it means a lot to us that you noticed and appreciated it.

Looking forward to seeing you again soon!

Best,
The Saks Hair Chester Team

Hair cut

Anonymous
14th May 2026
Team Member: Danielle
5.0

As always Danielle was friendly and thorough. I always enjoy her cutting my hair.

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Response from Saks Hair Chester

Hi there!

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a positive experience with our stylist Danielle. We pride ourselves on providing thorough and friendly services, and we are happy to hear that she made your visit enjoyable.

Thank you again for choosing us and we can't wait to have you back at our salon. See you soon!

Best,
The team at Saks Hair Chester

It’s Cut with yourselves!

Tina Snow
13th May 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was great and listened fully to what I wanted! I’ve made another appointment!

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Response from Saks Hair Chester

Hi Tina!

We are thrilled to hear that you had a great experience with Sarah at our salon. As a team, we always strive to listen fully to our clients' needs and deliver the best results. Thank you for trusting us with your hair and we can't wait to see you again for your next appointment!

Best wishes,
The team at Saks Hair Chester

Colour and cut

Suzette Mcdaniel
13th May 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Very happy with colour and more layered style. Would recommend !

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Response from Saks Hair Chester

Hi Suzette,

Thank you for taking the time to share your positive experience at our salon. We are thrilled to hear that you are happy with your new color and layered style. It means a lot to us that you would recommend our salon to others.

We pride ourselves in providing our clients with high-quality services, and we are pleased that we were able to meet your expectations. We hope to see you again soon and continue to provide you with excellent hair care services.

Thanks again for choosing us, Suzette!

Best regards,
The team at Saks Hair Chester

First Appointment

Scarlett
12th May 2026
Team Member: Molly
5.0

Hadn't had my hair cut in a good few months and was looking for a salon in my university city, after some research and reading reviews I felt Molly could achieve what I wanted in my haircut and it was exactly that. I left the salon feeling so confident and pretty, never had a bouncy blow-dry before and now I'll be getting them more often; wow. thank you !!!

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Response from Saks Hair Chester

Dear Scarlett,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you found our stylist Molly and that she was able to achieve the perfect haircut for you. We believe that every client should leave feeling confident and beautiful, and it's great to know that we were able to do that for you.

We are also glad that you enjoyed your first bouncy blow-dry with us. We hope to see you back at our salon for more pampering and styling in the near future. Thank you for choosing us and for the lovely review!

Best wishes,

The team at Saks Hair Chester

Great Service

Kim Muir
8th May 2026
Team Member: erin jean
5.0

Loved the experience... service was fantastic... Erin listened and understood my thoughts and what I was looking for...I love what she has done...Thank you. I am looking forward to going back.

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Response from Saks Hair Chester

Hi Kim Muir,

Thank you for your kind words and taking the time to leave us a review. We are thrilled to hear that you loved your experience at our salon and that Erin provided a fantastic service. We are happy to hear that she took the time to listen and understand your thoughts, resulting in a hairstyle you love. We can't wait to have you back at our salon and continue providing you with excellent service.

Best wishes,
The team at Saks Hair Chester

Style and Colour

Laura
8th May 2026
Team Member: Danielle
5.0

What a lovely afternoon getting my hair done by Danielle. Full of knowledge and achieved fantastic results, advised me on colour type and I ended up with a very natural finish, and great style. Thank you ☺️

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Response from Saks Hair Chester

Hi Laura,
Thank you for taking the time to leave a review for our salon. We are so happy to hear that you had a lovely afternoon with Danielle and that she was able to achieve fantastic results for you. Our team takes great pride in providing knowledgeable and personalized service, and we are glad that you were happy with your natural finish and style. We appreciate your kind words and we hope to see you again soon.
Take care,
The team at Saks Hair Chester

First Appointment

Carys Armstrong
7th May 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Enjoyed every second. Looked after really well from the moment I stepped into the salon. Claire very friendly and knowledgable. Great hair cut! Thank you.

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Response from Saks Hair Chester

Hi Carys Armstrong,

Thanks for the lovely review! We're thrilled to hear that you enjoyed your experience at our salon. It's wonderful to know that you felt well taken care of from the moment you stepped inside. We'll be sure to pass on your kind words to Claire - she'll be delighted to hear them.

We're glad you're happy with your new haircut! We always strive to provide the best service and results for our clients. Thank you for choosing us.

If you ever need anything else, just give us a call or stop by. We're always here to help you look and feel your best.

Best regards,

The team at Saks Hair Chester

Root tint blowdry

Suzy May- Willshaw
2nd May 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Fantastic as always

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Response from Saks Hair Chester

Dear Suzy May- Willshaw,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had another fantastic experience at our salon. We strive to provide the best service to all of our clients and we are so glad that we were able to do so for you.

We greatly appreciate your support and we look forward to seeing you again soon. Thank you for being a valued customer of our salon.

Best regards,

The team at Saks Hair Chester

Mrs

Karen Mcabe
2nd May 2026
Team Member: Danielle
5.0

She is very caring and kind we dont talk about my hair becaus it only upsets me . We talk about are famils and day yo day things . When i was very low she helped me so much .

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Response from Saks Hair Chester

Hey Karen,

Thank you so much for taking the time to leave such a kind review. We are glad to hear that our stylist provided you with a caring and understanding experience during your visit to our salon. Our team at Saks Hair Chester values building genuine connections with our clients and we are always here to lend an ear if you need someone to talk to. We hope you left feeling refreshed and uplifted after your visit. Looking forward to seeing you again soon.

Warmly,
The Saks Hair Chester Team

Today

Fran Beltrami
1st May 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie and Erin are superb at their jobs and am very glad they are my hairdressers. Thank you ladies you are much appreciated

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Response from Saks Hair Chester

Hi Fran,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon, and that Ellie and Erin exceeded your expectations. We will definitely pass along your kind words to them.

Thank you for choosing us as your hairdressers, and we look forward to seeing you again soon!

Best, the team at Saks Hair Chester

Highlights

Vicky Ashley
1st May 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Lovely Poppy listened, asdvised and got it just right. Great service and lovely friendly staff in Chester Saks - highly recommend:)

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Response from Saks Hair Chester

Hi Vicky,

Thank you for your lovely review! We're thrilled to hear that you had a great experience with Poppy at our salon in Chester. Our team takes pride in providing top-notch service and creating a friendly atmosphere for our clients.

We're glad to hear that Poppy listened to your needs and delivered the perfect result. Thank you for recommending us, it means a lot to us.

We appreciate your support and look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Chester

Amazing

Owen Roberts
29th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

After finding out my hair was curly, i booked the appointment to try and figure out what to do with my hair, she was super informative walked me threw each step of styling, the cut turned out perfectly all around great service

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Response from Saks Hair Chester

Hi Owen,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience at our salon. Our team always strives to provide informative and helpful advice to our clients, and we are glad that we were helpful in figuring out your curly hair. We are also pleased to know that you were happy with your cut and the overall service.

We appreciate your kind words and we look forward to welcoming you back to our salon in the future. Thank you for choosing our salon for your hair needs.

Best,
The team at Saks Hair Chester

27/04/26 15.30

Cerys Brackenbury
28th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie was brilliant!

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Response from Saks Hair Chester

Hi Cerys Brackenbury,

Thank you for taking the time to leave a review about your recent visit to our salon. We are so glad to hear that you had a brilliant experience with Ellie. She is definitely a valuable member of our team and we will be sure to share your positive feedback with her.

It's always our goal to provide top-notch services and we are happy to hear that we achieved that with Ellie's help. We appreciate your kind words and we hope to see you back at our salon soon for another fantastic experience.

Best wishes,
The team at Saks Hair Chester

Very good job

Alfiya Salikhova
25th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I have found expert in hairs in this salon. Much love to my hairdresser

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Response from Saks Hair Chester

Hi Alfiya,

Thank you for your kind words! We are so happy to hear that you had a great experience with our hairdressers. It means a lot to us that you've found our salon to be expert in hair care. Your hair deserves all the love and attention, and we are glad we were able to provide that for you.

We look forward to seeing you again!

Best regards,

The team at Saks Hair Chester

Blowdry

Suzy May- Willshaw
25th Apr 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Love my curly blow by poppy. X
Highly recommend

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Response from Saks Hair Chester

Hi Suzy May-Willshaw,
Thank you so much for your kind words about your recent curly blow with our stylist Poppy! We're so happy to hear that you loved your look and would highly recommend us. Our team at Saks Hair Chester strives to provide excellent service and we're delighted that we were able to meet your expectations. Looking forward to seeing you again soon!
Best regards,
The team at Saks Hair Chester

Hair cut and wash

Beryl gregory
24th Apr 2026
Team Member: Ellie May
5.0

Very pleased. Lovely stylist who asked what I wanted and discussed it with me. Thank you Ellie

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Response from Saks Hair Chester

Hi Beryl,

Thank you so much for taking the time to leave us a review. We are glad to hear that you were pleased with your recent visit to the salon. It's great to know that Ellie listened to your preferences and discussed with you to achieve the look you wanted.

We strive to provide excellent service and make sure our clients leave feeling satisfied. Your feedback means a lot to us and we look forward to welcoming you back to the salon in the future.

Thank you again for choosing our salon, and we'll be sure to pass along your kind words to Ellie. Have a wonderful day!

Best regards,
The team at Saks Hair Chester

Outstanding service

Amie Gracie
23rd Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always excellent service from Danielle, she really makes your visit enjoyable and makes sure that you are comfortable and happy throughout the appointment. Such a caring and brilliant hairdresser, who makes you feel really valued x

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Response from Saks Hair Chester

Dear Amie,

We are delighted to hear that you had an enjoyable visit at our salon, and we will certainly pass on your compliments to Danielle. Our team strives to provide exceptional service and ensure that all our clients are comfortable and happy during their appointments.

We truly appreciate your kind words about Danielle and her skills as a hairdresser. We believe that she, along with our other talented stylists, truly value our clients and make it their priority to provide top-notch service.

Thank you for taking the time to leave us a review. We look forward to seeing you again soon.

Sincerely,
The Saks Hair Chester Team

Hair cut and style

Janet Darkins
22nd Apr 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire works miracles with my hair
An excellent hsirdresser

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Response from Saks Hair Chester

Hi Janet,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Claire at our salon. She truly is a miracle worker when it comes to hair!

Thank you again for your kind words. We hope to see you back at our salon soon.

Best wishes,

The team at Saks Hair Chester

Lovely time

Annabelle Rosamond
20th Apr 2026
Team Member: Molly
5.0

Molly was so lovely and great to talk to. She did my highlights exactly how I asked for them to be done. So friendly and made the time pass quick :) my hair looks lovely

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Response from Saks Hair Chester

Hi Annabelle,

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a great experience with Molly at our salon. We strive to provide excellent service and we are delighted that we were able to meet your expectations.

We are happy to hear that your highlights turned out exactly as you wanted them. It's always our goal to give our clients the perfect look they desire. We are also glad that Molly's friendly demeanor made your time with us enjoyable and passed by quickly.

Thank you for trusting us with your hair and for choosing our salon. We appreciate your support and we can't wait to see you again. Have a lovely day!

Sincerely,
The Team at Saks Hair Chester

Oh so relaxing.

Heidi Robinson
18th Apr 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Really lovely experience, from the really relaxing head massage whilst my hair was washed to the fabulous curly blow-dry. Always excellent.

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely experience at our salon. Our team always strives to provide a relaxing and enjoyable experience for our clients, so we're glad to know you enjoyed the head massage during your wash and loved your curly blow-dry.

We appreciate your kind words and your continued support. We look forward to seeing you again at our salon. Take care and have a great day!

Best,
The team at Saks Hair Chester

Gents haircut

Ian Bailey
17th Apr 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always, excellent service

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Response from Saks Hair Chester

Hi Ian,

Thank you so much for taking the time to leave us a review! We really appreciate your kind words about our salon. It's always our goal to provide excellent service to all of our clients.

We hope to see you again soon and continue to exceed your expectations. Have a great day!

Best,
The team at Saks Hair Chester

Haircut

Anonymous
15th Apr 2026
4.5

Very good

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us a positive review. We are delighted to hear that you had a very good experience at our salon.

Here at Saks Hair Chester, our main goal is to provide our clients with excellent services and an enjoyable salon experience. We take pride in knowing that we have met your expectations.

Thank you once again for your kind words and for choosing our salon. We truly appreciate your support and hope to see you again soon.

Best regards,

The team at Saks Hair Chester

Lovely salon

Tracyanne Wilkinson
14th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Made to feel really welcome and at ease, initially for tge consultation and then for colour and restyle. Danielle listened and discussed what I wanted and I have been very pleased with my hair

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Response from Saks Hair Chester

Hi Tracyanne,

Thank you so much for taking the time to leave us a review. We are delighted to hear that your experience at our salon was a positive one from start to finish.

We strive to make every client feel welcome and at ease, so we are thrilled that this was your experience during your consultation and color and restyle appointment with Danielle. We truly believe that open communication and listening to our clients' wishes is key in achieving the desired result and we're glad that you were pleased with your hair.

We look forward to welcoming you back to our salon for your next visit and providing you with another great experience.

Best regards,
The team at Saks Hair Chester

First time at Saks

Sue Thompson
11th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Very welcoming from the moment I arrived. My stylist, Ellie, was absolutely lovely and did an excellent job in interpreting my wishes. Next appointments booked!

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Response from Saks Hair Chester

Hi Sue,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you felt welcomed from the moment you arrived and that Ellie did an excellent job in meeting your expectations.

Our team takes great pride in providing exceptional service and we couldn't be happier to know that we have gained your loyalty by booking your next appointments with us. We can't wait to see you again and continue to make sure you leave with a smile on your face.

Warm regards,
The Saks Hair Chester team

Grey Blending

Sugi Maam
10th Apr 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great friendly staff, with brilliant taste in songs being played, great taste in coffee and biscuits.

Most of all my amazing Hairdresser Erin!

My first time at Saks, I was booked in for grey blending, my hair is dry, coarse and curly, feeling very nervous at a new salon with a new hairdresser. Erin absolutely 💯% pulled it off extremely happy with the results. Thank you Erin 👍🙏🏼👏😊

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Response from Saks Hair Chester

Hi Sugi Maam,

Thank you so much for taking the time to leave such a lovely review for us at Saks Hair Chester. We are thrilled to hear that your first experience with us was a great one and that you enjoyed our friendly staff and the tasteful music and refreshments.

We are especially happy to hear that Erin took such great care of you and exceeded your expectations with your grey blending. We understand how nerve-wracking it can be to try out a new salon and stylist, but we are so glad that Erin was able to make you feel comfortable and deliver amazing results.

Thank you again for your kind words and for choosing Saks Hair Chester. We can't wait to see you again for your next visit.

Best regards,
The team at Saks Hair Chester

Amazing

Heidi Smith
10th Apr 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Always does amazing job each time , always asks what i want and knows exactly how to do it. Very polite and easy to talk to xxx

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us such a kind review! We are happy to hear that you have consistently had a great experience with us and that our team has been able to meet your expectations. We pride ourselves on our communication with clients and strive to always deliver the exact look they desire. We appreciate your positive feedback and look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Chester

Very happy with my hair 😊

Lauren Cheshire
9th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Great service and lovely person and really happy with the result😀

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Response from Saks Hair Chester

Hi Lauren,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with us and were pleased with the final result. Providing excellent service and making our clients happy is our top priority.

We're grateful for your kind words and we hope to see you again soon for your next hair treatment. Thank you for choosing us for your salon needs.

Best regards,
The Team at Saks Hair Chester

As friendly and helpful as usual.

Annette Fincham
9th Apr 2026
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Danielle is always friendly, helpful and does exactly what I want. She makes the client feel listened to and understood. I travel from mid Wales to have her do my hair.

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Response from Saks Hair Chester

Hey Annette, we are so glad to hear that Danielle provided you with such a positive experience at our salon. We pride ourselves on providing excellent customer service and making sure our clients feel heard and understood. We appreciate you taking the time to travel from mid Wales to visit us and we hope to see you again soon! All the best from the team at Saks Hair Chester.

Love my hair cut

Ezgi Saglam
8th Apr 2026
Team Member: erin jean
5.0

What a lovely lady! I had my hair cut and love it! Erin is lovely and friendly 🩷 🌸

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Response from Saks Hair Chester

Hi Ezgi,

Thank you so much for your positive review! We're thrilled to hear that you had a great experience at our salon and that you love your new haircut. We agree that Erin is a lovely and friendly stylist, and we will be sure to pass along your kind words to her. We hope to see you again soon for your next hair appointment.

Warmly,
The team at Saks Hair Chester

Cut and styling

Lorna Wheatley
5th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Excellent .. advice given regarding cut styling was perfect

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Response from Saks Hair Chester

Hi Lorna,

Thank you so much for taking the time to leave us such a lovely review. Our team at Saks Hair Chester is delighted to hear that you had an excellent experience with us and that our advice for your cut styling was perfect. Nothing makes us happier than knowing our customers are satisfied.

We always strive to provide top-notch service and it's great to hear that we were able to meet your expectations. We hope to see you again soon and continue to give you the excellent service you deserve.

Thanks again for choosing to visit us and leaving this kind review.

Best regards from the team at Saks Hair Chester

Cut and styling

Lorna Wheatley
5th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Excellent .. advice given regarding cut styling was perfect

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Response from Saks Hair Chester

Hi Lorna, thank you so much for your kind review! We are thrilled to hear that you had an excellent experience with us and that our stylist was able to give you the perfect cut. We always strive to give our clients the best advice and create the perfect style for them. We truly appreciate your feedback and look forward to seeing you again soon! Take care, The team at Saks Hair Chester

Highly recommended

Iro Akrioti
4th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I can’t recommend Danielle enough. I’ve just had highlights for the first time after a long break and they look brilliant. Whether it’s the colour or the finish, she always gets it exactly right. I completely trust her advice and always leave the salon feeling great!

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Response from Saks Hair Chester

Hi Iro Akrioti,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a great experience with Danielle at our salon.

We pride ourselves on providing our clients with the perfect color and finish, and it makes us so happy to know that you completely trust Danielle's advice. We strive to leave our clients feeling great and we are so glad we could do that for you.

We appreciate your kind words and we can't wait to see you again at our salon.

Warmly,
The team at Saks Hair Chester

Perfect!

Beck Scott
4th Apr 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin always does a perfect job! Listens to what I want and always happy to give advice and suggestions.

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Response from Saks Hair Chester

Hi Beck,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Erin at our salon. We pride ourselves on providing excellent customer service and it sounds like Erin was able to tailor your haircut to your preferences. We appreciate your kind words about Erin's listening skills and her ability to give advice and suggestions. We will make sure to pass on your feedback to her.

We look forward to seeing you again soon at Saks Hair Chester.

Best wishes,
The team at Saks Hair Chester

Sarah J

Abby Williams
1st Apr 2026
Team Member: Sarah
5.0

As always, Sarah was fantastic at providing both a cut and colour. She is extremely skilled and I always trust that she will do an excellent job.

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Response from Saks Hair Chester

Hi Abby Williams,

Thank you so much for taking the time to leave such a kind review about your recent visit with Sarah. We're thrilled to hear that she provided you with a fantastic cut and colour - she truly is one of our most skilled stylists! We're so glad that you trust her to always do an excellent job, and we appreciate your continued loyalty to our salon.

We can't wait to have you back in our chairs soon!

Take care,
The Saks Hair Chester Team