Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
880 verified reviews
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Filter by rating

Amazing as always

Karen
9th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I've spent my whole adult life trying to find a hairdresser that understood how my curly hair works. I've had SOOOO many bad experiences that I grew to hate having my hair cut and would only go every few years. Then someone recommended Danielle. She is fantastic. My hair looks great every day for months after she cuts it. She understands exactly what I want and has given me some really great tips.

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Response from Saks Hair Chester

Hi Karen,

We are so happy to hear that you had a great experience at our salon and that Danielle was able to give you the perfect haircut for your curly hair. We understand how frustrating it can be to find a hairdresser who truly understands your hair, and we are thrilled that we could be that for you.
Thank you for recommending Danielle and for trusting us with your hair. We are glad to hear that you are now more confident and enjoy having your hair cut. Please don't hesitate to reach out to us for any hair tips or advice in the future.
Thank you again for your kind words and for choosing our salon.
Best,
The team at Saks Hair Chester

Saturday morning appointment

Anonymous
7th Mar 2026
Team Member: Danielle
5.0

Poppy gave me a warm welcome and coloured my hair which I am very happy with. The assistant washing my hair was lovely and very personable. Danielle cut my hair we had a good chat and a very successful cut!

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Response from Saks Hair Chester

Dear reviewer,

We are delighted to hear that you had a positive experience at our salon. Thank you for choosing us for your hair color and cut needs. We are thrilled to know that you are satisfied with the outcome and appreciated the warm welcome by our team, especially Poppy and Danielle. We take pride in providing quality services and creating a comfortable and friendly atmosphere for our clients. We look forward to welcoming you back for your next visit.

Sincerely,
The team at Saks Hair Chester

Excellent

Carol Gorena
7th Mar 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I took my 5 year old for a haircut and he loved it. The stylist/hairdresser was so kind and patient and made him smile and enjoy his first haircut at this saloon.
I highly recommend it.

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Response from Saks Hair Chester

Hi Carol,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that your 5 year old loved his first haircut at our salon. It's always a pleasure to see our young clients smiling and having a good time. We take pride in our stylists who are kind and patient with children, and we are glad that it made the experience enjoyable for your little one.

Thank you for your recommendation, it means a lot to us. We hope to see you both again at our salon soon!

Best,
The team at Saks Hair Chester

Fabulous Colour

Sas Mcconville
5th Mar 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Absolutely over the moon with my colour! Sarah listened so well and delivered!

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Lovely salon and stylist

Angie
1st Mar 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly is super personable, listens to what you want and delivers. Highly recommend her and Saks!

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Response from Saks Hair Chester

Hi Angie,

Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with Molly at our salon. Our team takes great pride in listening to our clients and delivering their desired looks. We appreciate your recommendation and hope to see you again at our salon soon.

Take care,

The team at Saks Hair Chester.

Perfect

Belinda Henson
1st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle created a fab textured short bob. Looks great, easy to style and maintain. Great consultation, cut and finish.

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Response from Saks Hair Chester

Hi Belinda,

Thank you so much for taking the time to leave this lovely review! We're thrilled to hear that you had a great experience with Danielle, and that she was able to create the perfect textured short bob for you. We pride ourselves on providing top-notch consultations, cuts, and finishes, and we're glad to hear that it shows.

We hope to see you again soon for another fantastic experience at our salon!

Best,
The Team at Saks Hair Chester

Hair colour and cut

Fran Beltrami
24th Feb 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie does a super job every time and does exactly what I ask for. Great job thanks Ellie! Xx

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Response from Saks Hair Chester

Hi Fran,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Ellie. It's wonderful to know that she always delivers according to your requests and does an exceptional job every time. We will be sure to pass along your kind words to her.

We appreciate your support and hope to see you again soon at our salon. Have a lovely day ahead!

Best,
Team at Saks Hair Chester

New to Salon

Sarah Powell
24th Feb 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Really good experience. Erin was great and really listened to what i wanted done to my hair. Thank you Erin

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Response from Saks Hair Chester

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a really good experience with us. We pride ourselves on our excellent customer service and it means a lot to us when our clients are happy with their visit.

We will make sure to pass on your kind words to Erin. It's fantastic to know that she listened to your hair goals and delivered exactly what you wanted. We hope you left our salon feeling confident and satisfied with your new hair.

Thanks again for your feedback, Sarah. We appreciate it and we look forward to welcoming you back to our salon in the future.

Best,
The Saks Hair Chester Team

Colour & Cut

Angharad K
21st Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I never usually write reviews, but I felt that Danielle and Erin absolutely deserved all the praise today.
I was extremely nervous before my appointment and Danielle put my at ease from the get go, she took her time to ask me what I’d like done to my hair, explained each step she was doing and why she was doing to help with my desired look and colour. Danielle was able to help me choose something that would suit my skin tone and face shape, she’s extremely knowledgeable.
Erin did a wonderful cut on my hair and again helped me choose a hairstyle that suited my face shape.
Thank you so much Danielle & Erin.

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Response from Saks Hair Chester

Dear Angharad,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Danielle and Erin provided you with exceptional service during your appointment.

We understand how nerve-wracking it can be to try a new hairstylist, and we're delighted that Danielle was able to put you at ease. She truly cares about understanding your preferences and helping you achieve your desired look. We're also glad that you found her knowledge and expertise to be valuable.

We're happy to hear that Erin gave you a wonderful cut and helped you select a hairstyle that suited your face shape. Our team strives to provide personalized service to each and every client, and we're delighted that you had a positive experience with both Danielle and Erin.

Thank you once again for choosing our salon for your hair needs. We truly appreciate your support and we hope to see you again soon.

Best regards,
The team at Saks Hair Chester

ta

Alison sampson
20th Feb 2026
Team Member: Danielle
5.0

I love everybody there Danielle is absolutely brilliant the lovely kind helpful

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Response from Saks Hair Chester

Hi Alison, thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon. It means a lot to us that you enjoyed your service with Danielle; we'll be sure to pass your kind words along to her. Our team always strives to provide a friendly and helpful atmosphere, so we're glad to know this was reflected in your visit. We appreciate your support and look forward to seeing you again soon! Best, the team at Saks Hair Chester.

1st time in the chair

Rowan Ainscough-Wenham
14th Feb 2026
Team Member: erin jean
5.0

Erin not only delivered an amazing haircut but she was also great to talk too throughout, absolute pleasure and will definitely go again

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Response from Saks Hair Chester

Hi Rowan,

Thank you so much for taking the time to leave such a lovely review for our salon! We're thrilled to hear that you had a wonderful experience with Erin and that you're already planning to come back. We're so lucky to have her on our team!

We're glad that Erin not only gave you an amazing haircut, but also made your visit enjoyable with her friendly conversation. We strive to create a welcoming and comfortable atmosphere for all our clients and we're happy to know that it made a difference for you.

We can't wait to see you again and continue to provide you with exceptional service. Thank you again for choosing us and for your kind words.

Best regards,
The Team at Saks Hair Chester

Excellent

Julie Shiel Rodgers
13th Feb 2026
Team Member: erin jean
5.0

Excellent

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Response from Saks Hair Chester

Hi Julie,

We are delighted to hear that you had an excellent experience at our salon! Thank you for taking the time to leave us a review.

Our team at Saks Hair Chester always strives to provide high-quality service and we are glad to know that we met your expectations. Your kind words are greatly appreciated and we look forward to welcoming you back in the future.

Best regards,

The Team at Saks Hair Chester

Fab as always

Emma
12th Feb 2026
Team Member: Danielle
5.0

As always the experience with Danielle was just perfect.

The shampoo and conditioning however was a bit on the rigorous side! That bit’s usually super relaxing! The cool water didn’t actually bother me, the treatment was. Little rough 😆

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Response from Saks Hair Chester

Hi Emma,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a perfect experience with Danielle at Saks Hair. She is truly a talented stylist and we are lucky to have her on our team.

We apologize for any discomfort you may have felt during the shampoo and conditioning process. We will address this with our team to ensure that everyone is receiving the gentle and relaxing treatment they deserve. Thank you for bringing this to our attention.

We hope to see you again soon for another amazing experience with us!

Best,
The team at Saks Hair Chester

Wonderful cut

Janet Darkins
11th Feb 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

A very good cut and a very pleasant experience all round
Thank you

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Response from Saks Hair Chester

Hi Janet,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience at our salon and that you were happy with your haircut. Our team strives to provide not only high-quality services, but also a friendly and welcoming atmosphere for our clients.

We really appreciate your kind words and we hope to see you again soon.
Warmly,
The team at Saks Hair Chester

Sharp haircut

Hazel Chapman
11th Feb 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Loved the precision cut, attention to detail and consultation. Very pleased with the results.

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Response from Saks Hair Chester

Hi Hazel,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you loved your precision cut and the attention to detail our stylist provided during your consultation. We strive to give our clients the best results and we are so happy to know we achieved that with you.

We hope to see you back soon at our salon. Your satisfaction is our top priority! Thank you again for choosing us for your hair needs.

Best regards,

The team at Saks Hair Chester

Finally !!!

Janine Godbold
10th Feb 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Finally somebody who listens and understands the complexity of a redhead 💫

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Response from Saks Hair Chester

Hi Janine,

We're so glad to hear that you had a positive experience at our salon! Our team always strives to listen and understand the unique needs of our clients, especially when it comes to something as complex and beautiful as being a redhead. Thank you for your kind words and for choosing our salon for your hair needs. We look forward to seeing you again soon.

Warmly,
The Team at Saks Hair Chester

Hair with Poppy W

Carol
10th Feb 2026
Team Member: Poppy
5.0

Love my hair Poppy always makes me feel welcome. Poppy has done a beautiful cut,colour and style. I’m very pleased with the results.

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Response from Saks Hair Chester

Hi Carol,

Thank you for taking the time to leave us a review! We are delighted to hear that you love your hair and enjoyed your experience with Poppy. We strive to make all of our clients feel welcome and we're so glad that you felt that way.

Poppy is a talented stylist and we're happy to hear that you were pleased with the results of your cut, colour, and style. We hope to see you again soon and give you another fabulous hair experience.

Thank you again for your kind words and we look forward to seeing you at our salon again soon!

Best,
The Team at Saks Hair Chester

Amazing as always

Kelly Ogley
9th Feb 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I’ve gone to Nikki for many years, the results are always amazing and she’s a fantastic person!

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Response from Saks Hair Chester

Hi Kelly, thank you so much for your amazing review about Nikki! We are thrilled to hear that you have been a loyal customer for many years and that she always delivers amazing results for you. We couldn't agree more that she is a fantastic person as well. We are lucky to have her on our team at Saks Hair Chester. We really appreciate your support and look forward to seeing you again soon. Take care! The team at Saks Hair Chester.

Fab

Claire Thomas
9th Feb 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Wonderful! Just what I wanted. Thank you Ellie :)

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Response from Saks Hair Chester

Hi Claire!
Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed your experience at our salon. We strive to provide our clients with exactly what they want and we are thrilled that Ellie was able to deliver that for you. We will make sure to pass along your kind words to her.
Thank you again for choosing our salon and we hope to see you again soon!
Best,
The team at Saks Hair Chester

Just amazing

Frankie Kitson
6th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is just amazing she knows my hair better than me ! She knows how to nurture and style Afro curly hair ! And just gives great advice for what I need to do to keep my hair looking healthy !!!! Any people with Afro curly hair Danielle is your woman !!!!! See you in June XxX

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Response from Saks Hair Chester

Hi Frankie Kitson,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a great experience with Danielle. We pride ourselves on providing top-notch hair care for all hair types, and we are glad to hear that she was able to understand and nurture your Afro curly hair. Your satisfaction and confidence in your hair is our top priority, and we will be sure to pass along your kind words to Danielle.

We look forward to seeing you again in June!

Warmly,

The Team at Saks Hair Chester

Spot on!

Pauline Brookerankin
5th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent in every way

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Response from Saks Hair Chester

Dear Pauline,

Thank you so much for taking the time to leave such a lovely review for us! We are overjoyed to hear that you had an excellent experience at our salon.

It means a lot to us that you found our services to be top-notch in all aspects. Our team strives to provide the best possible experience for all of our clients, and we are delighted to hear that we achieved that with you.

We truly appreciate your kind words and recommendation, and we cannot wait to see you again soon! Thank you once again for choosing our salon.

Warmly,
The Team at Saks Hair Chester

Incredible!!

Lily Kesterton
4th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always incredible, leave feeling amazing and loving my hair. Honestly cannot thank Danielle enough for working her magic and making my hair wonderful again. Thank you

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Response from Saks Hair Chester

Dear Lily,

Thank you so much for sharing your experience with us! We are thrilled to hear that you always leave our salon feeling incredible and loving your hair. It means a lot to us that you took the time to leave such a kind review.

We will make sure to pass on your compliments to Danielle and her magical skills. We are lucky to have her as a part of our team!

Thank you for choosing our salon and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Always a winner

Susan Brydon
4th Feb 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thank you Danielle for looking after my hair so well. Now I have short hair and I’m loving the colour and shape!

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Response from Saks Hair Chester

Hi Susan, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you are happy with your new short hair, and that Danielle did an amazing job with the color and shape. We take great pride in providing excellent service and making sure our clients leave feeling confident and stylish. We appreciate your feedback and look forward to seeing you again. Take care, from the team at Saks Hair Chester.

Colour and trim

Suzette M
4th Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Very pleased with colour and much needed trim!

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Response from Saks Hair Chester

Hi Suzette,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with your colour and trim at our salon. Our team works hard to provide top-notch services and we're happy to know that it paid off for you.

We hope to see you again soon and continue to exceed your expectations. Thank you again for choosing us and for your kind words.

Warmly,
The team at Saks Hair Chester

Beautiful again 😆

Heidi Foster
3rd Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair. Molly did a fabulous job and we had a lovely natter too 😁

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you were pleased with your hair and that Molly did a fabulous job. We're also happy to hear that you enjoyed chatting with her - we believe that building relationships with our clients is just as important as creating beautiful hair.

We truly appreciate your review and look forward to welcoming you back to our salon soon. Thank you for choosing us for your hair needs!

Warmly,
The team at Saks Hair Chester

Beautiful again 😆

Heidi Foster
2nd Feb 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair. Molly did a fabulous job and we had a lovely natter too 😁

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us a review. We're happy to hear that you had a great experience with Molly and are pleased with your hair. We always strive to not only give our clients fantastic hair, but also a warm and friendly atmosphere to chat and catch up with us.

We hope to see you again soon for another lovely natter and fabulous hair. Take care!

Best,
The team at Saks Hair Chester

Root colour,tone,cut and blow

Suzy May- Willshaw
1st Feb 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Poppy has styled my hair for a while now. Poppy never disappoints! She’s very talented! My hair was beautiful when I walked out of Saks Chester.
Looking forward to my next appointment with poppy!

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Response from Saks Hair Chester

Hi Suzy May-Willshaw! Thank you for taking the time to leave a review for us. We are so happy to hear that you have been pleased with Poppy's styling and that your hair looked beautiful after your visit to our salon. Poppy is definitely one of our most talented stylists and we will make sure to pass along your kind words to her. We can't wait to have you back for your next appointment with Poppy! See you soon!
Sincerely,
The team at Saks Hair Chester

Feeling fresh

Jess Hopkins
31st Jan 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always perfect service at Saks, relaxing and Ellie May always gives attention to detail with great practical hair advice. Thank you!

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Response from Saks Hair Chester

Hi Jess,

Thank you so much for your kind words and feedback. We're thrilled to hear that you've consistently received perfect service at our salon. It's our goal to provide a relaxing and top-notch experience for all our clients.

We'll pass on your compliments to Ellie May and our team. It's our pleasure to provide excellent service and practical hair advice to help our clients feel their best.

Thank you for choosing us and we look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester

So pleased

Jasmine Jay
31st Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Jasmine was so pleased with her hair today, really thrilled

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Response from Saks Hair Chester

Dear Jasmine Jay, thank you so much for taking the time to leave us such a lovely review! It means a lot to our team at Saks Hair Chester to hear that you were thrilled with your hair today. We're glad to have met your expectations and we hope to continue providing you with top-notch hair services in the future. Thanks again for choosing us and we can’t wait to see you again soon! Warmest regards, The team at Saks Hair Chester.

Cut and blow with Molly

Violet Jackson
31st Jan 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Violet was so pleased with her hair cut today. She came home full of smiles

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Response from Saks Hair Chester

Hi Violet,

Thank you so much for your lovely review! It's always a pleasure to hear that our clients are happy with their haircuts. We strive to provide the best service and make sure our customers leave with a smile on their face.

We're glad you had a great experience at our salon and we hope to see you again soon. We are constantly working on improving our services and we would love to hear any feedback or suggestions you may have.

Thank you for choosing us and we're looking forward to your next visit.

Best,
The Saks Hair Team at Chester

Amazing

Sandie Anthony
30th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

It was so amazing!! It felt so nice and I’m so happy with my hair. Thank you 🫶🏻🫶🏻

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Response from Saks Hair Chester

Hi Sandie,
Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and that you are happy with your hair. Nothing makes us happier than knowing our clients are pleased with our services. We hope to see you again soon for your next hair appointment. Take care!
Warmly,
The team at Saks Hair Chester

Amazing experience

Emma Young
29th Jan 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Perfect experience. I loved the haircut and it was exactly what I wanted. Claire was lovely.

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Response from Saks Hair Chester

Hi Emma,

We are thrilled to hear that you had a perfect experience at our salon! Thank you for leaving us such a lovely review. It means a lot to us to know that you loved your haircut and that it was exactly what you wanted. We strive to make sure every client leaves feeling satisfied and happy, and it's great to hear that Claire did just that for you.

We appreciate your kind words and we hope to see you again soon at our salon!

Best,
The team at Saks Hair Chester

Mrs

Karen Mcabe
29th Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Saks is so very welcome and friendly . I was not in a good place when I phoned Saks I spoke to Daniel she said just come in s have a chat about what was going on . She has helped me so my with my confidence we don't talk about what style I want we talk about are families and what we have done she noes what to do with my hair .

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Response from Saks Hair Chester

Hi Karen,

We are glad to hear that you had a great experience at our salon. Our team at Saks always strives to create a welcoming and friendly atmosphere for all our clients. We are happy that Daniel was able to make you feel comfortable and help boost your confidence. It's wonderful to know that our conversations about our families have resonated with you. At Saks Hair Chester, we believe that building a strong connection with our clients is just as important as creating a beautiful hairstyle. Thank you for your lovely review and we hope to see you again soon.

Best regards,
The team at Saks Hair Chester

Haircut

Anonymous
29th Jan 2026
4.0

I was really happy with Erin and the service I received

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with Erin and the service you received at our salon. Our team works hard to provide top-notch services and it is always a pleasure to receive positive feedback.

We hope to have the pleasure of welcoming you back to our salon in the future and providing you with the same level of satisfaction. Thank you again for choosing us, it was our pleasure to have you as our guest.

Best regards,
The team at Saks Hair Chester

Cut & finish

Jennie Turner
27th Jan 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Excellent as always!

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Response from Saks Hair Chester

Hi Jennie, thank you so much for your lovely review! We are thrilled to hear that you were satisfied with your experience at our salon. We strive to consistently provide excellent services to our clients, and we are glad to know that we have met your expectations. Your loyalty and support mean a lot to our team. Thank you for choosing us and we look forward to seeing you again soon! Take care, the team at Saks Hair Chester.

Great service

Scarlett Wright
26th Jan 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly did a great job of cutting and styling my hair. Would definitely recommend

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Response from Saks Hair Chester

Hi Scarlett,

Thank you for taking the time to leave a review for us! We're thrilled to hear that Molly did a great job cutting and styling your hair. We pride ourselves on providing excellent services and it's always wonderful to receive positive feedback from our clients.

We're glad you would recommend us and we look forward to welcoming you back to our salon in the future.

Thanks again and see you soon!

Team at Saks Hair Chester

First time client

Carole Cox
26th Jan 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

This was my first visit and what a lovely experience, Ellie listened and advised on the colour which I am so pleased with,cut is also exactly what I wanted ,also what a friendly salon ,I felt like I'd been a client for years absolutely loved it and can't wait for my next appointment .

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Response from Saks Hair Chester

Dear Carole,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that your first visit to our salon was a lovely experience. Our team takes great pride in making sure our clients feel heard and satisfied with their services.

We are happy to hear that Ellie, our skilled stylist, listened to your requests and provided you with the perfect color and cut. We are delighted that you felt welcomed and comfortable in our friendly salon atmosphere. We are looking forward to seeing you again for your next appointment.

Thank you again for choosing our salon for your first visit. It was a pleasure having you as our client and we are excited to continue serving you in the future.

Best regards,

The team at Saks Hair Chester

Great first time experience

Jill Sanchez
24th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great service, very friendly and gave helpful advice on hair maintenance and styling. Highly recommend!

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Response from Saks Hair Chester

Hi Jill,

Thank you so much for taking the time to leave us such a lovely review. We are so glad to hear that you had a great experience at our salon and that our team provided great service and advice for your hair maintenance and styling.

Our team at Saks Hair Chester strives to make each visit a positive and enjoyable one for our clients, and we are thrilled to hear that we were able to meet your expectations. We appreciate your recommendation and hope to see you again soon!

Warmly,

The Team at Saks Hair Chester

New client cut and finish

Jan Foster
24th Jan 2026
Team Member: Molly
4.5
Appointment verified by SaloniQ Software

Molly was welcoming, chatty and polite. Lovely cut and blow dry . Thanks

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Response from Saks Hair Chester

Hi Jan Foster,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience at our salon and that you were happy with Molly's services. We pride ourselves on providing a welcoming and friendly atmosphere for all our clients.

We're glad that you loved your haircut and blow dry - it's always our goal to make sure our clients leave feeling confident and satisfied with their hair. Thank you for choosing us and we hope to see you again soon!

Best regards,
The Team at Saks Hair Chester

Fantastic as always!

Isabelle Clews
24th Jan 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

This is my third cut and blowdry with Poppy and she does an incredible job. Always makes sure i leave 100% happy with my hair and it always looks incredible! The cost is really reasonable and the service and atmosphere are fantastic!

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Response from Saks Hair Chester

Hi Isabelle,

Thank you for your lovely review! We are delighted to hear that you have had a great experience with Poppy at our salon. We will be sure to pass on your kind words to her. We strive to ensure that all of our clients leave feeling 100% satisfied with their hair, so it's wonderful to know that we achieved this for you.

We take pride in providing excellent service at reasonable prices, and it's great to hear that our friendly atmosphere added to your overall experience. We look forward to welcoming you back to our salon for your next cut and blowdry.

Warm regards,
The team at Saks Hair Chester

Lovely cut, great advice.

Caroline Ellison
24th Jan 2026
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Danielle took the time to listen and discuss my hairstyle. I went away happy with a nice cut.

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Response from Saks Hair Chester

Hi Caroline,

Thank you for taking the time to review your recent visit at our salon. We are delighted to hear that Danielle took the time to listen and discuss your hairstyle, and that you left feeling happy with your new cut. Our team always strives to provide excellent service and it means a lot to us that you had a positive experience.

We hope to see you again soon and make sure you continue to leave our salon with a smile on your face!

Best wishes,
The Saks Hair Chester team

Blonde again

Andrée Sims
23rd Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

My hair doesn’t always want to behave when it’s bleached but Erin and Sarah took it in hand today and sorted it out…..PLUS great cut from Nikki - thanks team SAKS 🫶🏻🥰⭐️

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Response from Saks Hair Chester

Hi Andrée,

We are thrilled to hear that you had a great experience at our salon! Our team, Erin, Sarah, and Nikki, are all highly skilled and dedicated to ensuring our clients leave feeling satisfied with their hair. We are glad they were able to tackle your tricky bleached hair and give you a great cut. Your kind words mean a lot to us and we can't wait to have you back at Saks Hair Chester. Thank you for choosing us and for taking the time to leave a review.

Best regards,
The team at Saks Hair Chester

Mrs

Simone Schofield
22nd Jan 2026
Team Member: Ellie May
5.0

Brilliant

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Response from Saks Hair Chester

Hey Simone, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a brilliant experience at our salon. Our team works hard to ensure that every client feels beautiful and satisfied with their hair. We truly appreciate your kind words and hope to see you again soon. Thank you for choosing us and have a wonderful day!
Best,
The Saks Hair Chester team.

Great service!

Ruth
22nd Jan 2026
Team Member: Sarah
5.0

Very happy with my colour, exactly what I wanted.

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Response from Saks Hair Chester

Hi Ruth,
Thank you for leaving such a lovely review! We are glad to hear that you are very happy with your colour and that it turned out exactly as you wanted. Our team at Saks Hair Chester always strives to provide excellent results for our clients. Your satisfaction is our top priority and we are happy to have met your expectations.
If you ever need any hair services in the future, please do not hesitate to reach out to us. We would love to have you back at our salon.
Best regards,
The team at Saks Hair Chester

Excellent

Vivian Blanchard
22nd Jan 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fabulous. Since having same hairdressers for 40 years. Moved to chester. Tried a few places. Happy with my cut. Lovely chats and feel very comfortable. Nice enviroment

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Response from Saks Hair Chester

Hi Vivian,
Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a fabulous visit with us and felt at ease with our team.
We understand how challenging it can be to find a new hairdresser after having the same one for 40 years. We are happy that you gave us a try and were satisfied with your cut.
We strive to not only provide quality hair services but also create a friendly and welcoming environment for our clients. Your kind words mean a lot to us.
We look forward to seeing you again soon at Saks Hair Chester.
Wishing you a lovely day ahead!
The team at Saks Hair Chester

Great cut

Kath Porter
17th Jan 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Poppy was lovely and listened to what I wanted. Love my haircut, poppy did a great job!

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Response from Saks Hair Chester

Hi Kath,

Thank you for your lovely review! We are so glad to hear that you enjoyed your haircut and that Poppy did a great job. We always strive to listen to our clients and give them the best possible results. We hope to see you again soon at our salon, and feel free to ask for Poppy again if you would like! :)
Take care!

-The Team at Saks Hair Chester

Hairdo

Fran Beltrami
16th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Wonderful colour, cut and blow dry. Just what I wanted. Thanks so much Erin xx

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Response from Saks Hair Chester

Hi Fran, thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience at our salon and that you were happy with your colour, cut and blow dry. Erin will be very pleased to hear your kind words. We aim to always provide our clients with the best possible service and it's great to know we met your expectations. Thank you for choosing us and we hope to see you again soon! Best, The team at Saks Hair Chester.

Hairdo

Fran Beltrami
16th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Wonderful colour, cut and blow dry. Just what I wanted. Thanks so much Erin xx

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Response from Saks Hair Chester

Hi Fran,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a wonderful experience at our salon and that you're happy with your new colour, cut, and blow dry.

We'll be sure to pass on your kind words to Erin - she'll be delighted to hear that you're pleased with her work. We strive to provide top-notch services to all our clients and it's great to know that we met your expectations.

We can't wait to see you again for your next appointment! Have a fantastic day!

Warmly,
The Saks Hair Chester Team

Hair cut

Pruella Magaway
15th Jan 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Good service. Accomdating staff

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Response from Saks Hair Chester

Hi Pruella,

Thank you for taking the time to leave us a review! We're thrilled to hear that you received good service from our accommodating staff. We strive to make each client's experience a positive one, so it's wonderful to know that our team succeeded in making your visit enjoyable.

We appreciate your feedback and look forward to seeing you again at Saks Hair Chester.

Warmly,
The team at Saks Hair Chester

Each time I go to this salon I am happy

Anonymous
15th Jan 2026
5.0

Very nice and polite and clean

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our salon. Our team takes great pride in providing excellent customer service and maintaining a clean and welcoming environment.

We hope to see you again soon for all your hair needs. Don't hesitate to reach out if you have any questions or concerns in the future.

Best,
The Team at Saks Hair Chester