Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
670 verified reviews
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Filter by rating

The best my hair has ever been!

Lorraine Jones
8th Jun 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin is amazing!
While having my colour refresh appointment , I had asked if she’d take some off the length and some much needed shape into my hair.
The transformation is so subtle yet has made all the difference. Truly the best hair cut I’ve ever had!
Thank you Erin

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Transformed

Susan Brydon
6th Jun 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My hair was in a sad state having been bleached by the sun. Danielle sorted it out and I was delighted with the result. Thank you.

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Great experience

Polia Matyus
4th Jun 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I felt very welcomed,all staff very friendly,Danielle is wonderful

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Response from Saks Hair Chester

Hi Polia,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you felt welcomed and that our team was friendly during your visit. We pride ourselves on creating a warm and welcoming atmosphere for all of our clients.

We are thrilled that Danielle provided you with a wonderful experience at the salon. We will be sure to pass along your kind words to her.

Thank you again for choosing our salon and we hope to see you again soon.

Warm regards,
The team at Saks Hair Chester

Cut and finish

Millie Tanczos
31st May 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie was perfect and couldn’t recommend her more for my 21st celebrations hair ❤️

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Response from Saks Hair Chester

Dear Millie,

Thank you for taking the time to leave us such a lovely review about Ellie and her amazing hair skills. We're thrilled that she was able to make your 21st celebration even more special with her talents.

We truly appreciate your recommendation and we will be sure to pass on your kind words to Ellie. We look forward to seeing you again soon for your next hair adventure.

Warmly,
The team at Saks Hair Chester

Fabulous team, great service.

Mrs Jacqui Jaworski
31st May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Great hair and tea as always. Always get compliments on my colour thanks to Nikki. Sarah always does the perfect wave and styles brilliantly.

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Response from Saks Hair Chester

Dear Mrs Jacqui,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience at our salon and that Nikki and Sarah were able to provide you with a beautiful colour and style. We are always happy to receive compliments from our clients, and it means a lot to us that you feel confident and satisfied with your hair after visiting us.

We want to let you know that Nikki and Sarah were overjoyed to hear your kind words and they both appreciate your ongoing support and trust in their work.

Thank you once again for choosing Saks Hair Chester, and we look forward to welcoming you back for your next appointment.

Best wishes from the team at Saks Hair Chester.

Wonderful experience as always

Jude
30th May 2025
Team Member: Ellie May
5.0

Everyone at Saks Chester is so welcoming and they are all genuinely lovely and friendly. I always look forward to coming for my hair appointment as I know that I always leave feeling like a million dollars. Today did not disappoint. Ellie is such a lovely, patient and knowledgable young lady and her advice is invaluable. She always explains what she is doing and why and ensures that I am comfortable and happy with my choices. I would never go anywhere else and I am so in love with my new hair cut and colour. Thank you so much.

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Response from Saks Hair Chester

Hi Jude,

Thank you so much for taking the time to leave such a lovely review for our salon. We are so glad to hear that you always feel welcomed and well taken care of during your appointments with us.

We are also thrilled that you enjoyed your recent visit and were happy with your new haircut and color. We will be sure to pass along your kind words to Ellie, she is definitely a talented and knowledgeable member of our team.

Thank you for choosing to come to us for your hair needs, we truly appreciate your loyalty. We look forward to seeing you again soon and making you feel like a million dollars once again.

Best Regards,

Saks Hair Chester Team

Miracle worker

Karen
29th May 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My hair needed a miracle today & Danielle delivered! My health hasn’t been great, low iron levels caused hair loss & breakage resulting in an iron infusion. Now that it’s finally starting to recover I needed a refresh. My hair feels and looks SO much better plus Danielle is genuinely lovely. The atmosphere at Saks is relaxed and friendly; you can’t beat it, get booked in!

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Response from Saks Hair Chester

Hi Karen,
Thank you so much for leaving such a kind review about your experience at our salon. We are so happy to hear that Danielle was able to give your hair the miracle it needed. We understand that healthy hair is not just about how it looks, but also how it makes you feel. We are glad that you are feeling better and that you enjoyed the relaxed and friendly atmosphere at our salon. We will definitely pass on your kind words to Danielle and our team. Looking forward to seeing you at the salon again soon.
Best wishes,
The team at Saks Hair Chester

Quality

Michelle Carr
25th May 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

It was a warm and friendly atmosphere and the stylist was fantastic and the best haircut and style yet very pleased with the style and it's a good price for what you are getting and she is polite and friendly and helpful on any tips for your hair

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Response from Saks Hair Chester

Hi Michelle,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you had a wonderful experience at our salon and that you were pleased with your haircut and style. Your kind words about our stylist and the atmosphere of our salon mean a lot to us.

We always strive to provide our clients with high-quality services at a reasonable price, and we're glad to hear that you felt you got your money's worth. It's also great to know that our stylist was polite, friendly, and helpful in providing tips for your hair.

We appreciate your support, and we look forward to seeing you again soon at Saks Hair Chester.

Best regards,
The Team at Saks Hair Chester

Another great cut

Andrée Sims
22nd May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Often asked where I get my (short) hair cut….Nikki @SAKS - always a good one 🫶🏻💚🥰

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Response from Saks Hair Chester

Hi Andrée Sims,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Nikki at our salon has consistently provided you with a great haircut. It's wonderful to know that you are often asked where you get your hair cut - it's always a pleasure to hear that our clients are happy with our services.

We truly appreciate your kind words and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Another great visit

Andrée Sims
22nd May 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great colour, great chat thanks Erin x

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Response from Saks Hair Chester

Hi Andrée Sims,

Thank you for the lovely review! We're delighted to hear that you had a great experience at our salon and enjoyed both your colour and chat with Erin. She's a fantastic stylist and we'll be sure to pass on your kind words.

We always strive to provide our clients with top-notch services and an enjoyable atmosphere. It means a lot to us that we were able to meet your expectations.

We appreciate your support and look forward to welcoming you back for your next visit.

Best wishes from the team at Saks Hair Chester.

Absolutely fabulous - as usual

Annie Mcdonald
22nd May 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I was exceptionally attended to by Sarah and Kia

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Response from Saks Hair Chester

Hi Annie,

We're so happy to hear that you had a great experience during your visit with us! We'll be sure to pass along your kind words to Sarah and Kia. Creating a welcoming and enjoyable atmosphere is important to us, and we're glad it made a difference for you.

Thanks again for taking the time to share your feedback. We appreciate your support and look forward to seeing you again soon!

Best,
The Saks Hair Chester team

Highlights and finish

Lynn Bird
21st May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

As usual after many years having my hair done at Saks chester brilliant service, very very pleased with my hair. Wouldn’t go anywhere else.

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Response from Saks Hair Chester

Hi Lynn,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you are a long-time customer and always receive brilliant service at our salon. We pride ourselves on providing high-quality hair services and it's always a pleasure to see our customers leave happy and satisfied.

We are so grateful for your loyalty and appreciate that you wouldn't go anywhere else. That truly means a lot to our team.

Thank you again for your kind words and for choosing Saks Hair Chester. We can't wait to see you again at your next appointment!

Warmly,
The Saks Hair Chester team

Always fab!

Lorraine Pauley
20th May 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah has been sorting my hair out for a while now and she always gets it just right. I have never left disappointed and am so pleased to have found her. Can't rate her highly enough!

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Response from Saks Hair Chester

Hi Lorraine,

We want to take this opportunity to thank you for taking the time to leave a review. We are delighted to hear that Sarah has been able to consistently achieve the perfect look for you. It's always our main goal to make sure our clients leave feeling happy and confident with their hair.

We are so grateful to have you as a loyal client and we look forward to seeing you again soon. Your continued support means a lot to us and we will make sure to pass on your kind words to Sarah.

Thank you again and have a wonderful day!

The team at Saks Hair Chester

⭐⭐️⭐️⭐️⭐️

Lauren Hiley
18th May 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I won’t go anywhere else to get my hair done, I can trust Erin to get it perfect every single time!

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Response from Saks Hair Chester

Hi Lauren,

Thank you so much for your lovely review! We are so glad to hear that you have been consistently happy with your hair appointments with Erin. We take great pride in being able to provide our clients with exceptional service and we are thrilled that you have chosen to stick with us.

Our team at Saks Hair Chester strives to make every visit a positive and enjoyable experience. We truly value your loyalty and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

Visit 15.05.25

Donna Hodgson
15th May 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I am really pleased with my hair and how good it looks. Claire listens, and shares ideas. I enjoy my time in the salon, lovely staff.

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Response from Saks Hair Chester

Dear Donna,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you are pleased with your hair and that Claire was able to listen to you and share ideas for your style. We are lucky to have such a talented and attentive stylist on our team.

We are also happy to hear that you enjoy your time in our salon and find our staff lovely. Our team strives to create a welcoming and enjoyable atmosphere for all our clients.

Thank you once again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Warm regards,

The Team at Saks Hair Chester

Hair cut

Jen Davies
14th May 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

As always a great cut and a very pleasant experience

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Response from Saks Hair Chester

Hi Jen, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great cut and enjoyed your time with us. Your satisfaction is always our top priority and we appreciate your continued support. See you again soon! From the team at Saks Hair Chester.

Lovely

Anonymous
14th May 2025
Team Member: Danielle
5.0

My hair look so lovely . Always happy with Danielle. Thank you :)

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Response from Saks Hair Chester

Hi there,

Thank you so much for your lovely review! We're thrilled to hear that you were happy with your hair after your appointment with Danielle. We'll be sure to pass along your kind words to her - she'll be delighted to hear them!

It's always our goal to make our clients feel and look their best, and we're glad that we were able to achieve that for you. Your satisfaction means everything to us.

We look forward to seeing you again soon for your next appointment. Take care!

Best,
The Team at Saks Hair Chester

Above and beyond

Angela
10th May 2025
Team Member: Ellie May
5.0

Ellie has been doing my hair for a few years now and is absolutely fantastic, I highly recommend her for both colour and cut, and also generally as a lovely person. But I really wanted to take the opportunity to thank her and and the rest of the team - particularly Molly - for their kindness, patience and skill dealing with my daughter's matted hair. Not only did Molly do an outstanding job untangling it over around 3 hours, but the team were so incredibly thoughtful and made what could have been an awful experience into a pleasant time at the hairdresser. They saw her in a private room away from the noise and hustle of the main salon, checked in regularly to give her breaks, and were just generally supportive and understanding. My daughter is actually looking forward to going back and I'm looking forward to taking her!

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Response from Saks Hair Chester

Hi Angela,

Thank you so much for your lovely review about Ellie and the rest of our team. We are thrilled to hear that you have had a great experience with us and that you highly recommend Ellie for her fantastic skills and kindness.

We are also happy to hear that your daughter's hair was taken care of by Molly with the utmost care and patience. Our team strives to make every visit to our salon a pleasant and enjoyable one, and we are glad we were able to create a comfortable and peaceful environment for her. Your kind words mean a lot to us, and we can't wait to see you both again.

Thank you again for taking the time to share your experience with us. We truly appreciate it.

Warmly,
The team at Saks Hair Chester

Excellent service as usual. .

Sue Cole
2nd May 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Love my hair cut. Brilliant service. Highly recommend Saks salon xxx

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Response from Saks Hair Chester

Hi Sue, thank you for your wonderful review! We are so happy to hear that you love your hair cut and had a brilliant experience with us. It means a lot to receive such a high recommendation from our valued clients like you. We look forward to seeing you again soon at our salon. Take care!
-The team at Saks Hair Chester

A Quick Trim

Tess Jones
29th Apr 2025
Team Member: Danielle
5.0

I was in for a quick fringe trim today with Danielle, and as always she and the rest of the team made me feel welcome. Danielle did a great job with my fringe, and it was lovely to see her.
I've been coming to Saks for over a year, and to see Danielle specifically, because of how LGBTQ+ friendly she is.

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Response from Saks Hair Chester

Dear Tess Jones,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great fringe trim with Danielle and that you always feel welcome with our team. We strive to create a warm and inclusive environment for all of our clients.

Danielle is definitely a talented stylist and we are happy to have her on our team. We are glad that she did a great job with your fringe. We love seeing familiar faces like yours at our salon and we appreciate your loyalty over the past year.

Thank you again for your kind words and for choosing our salon. We can't wait to see you next time!

Best regards,
The team at Saks Hair Chester

Delighted

Linda Sernberg
23rd Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always cuts my hair so well but really lovely today. Thanks Sarah.

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Response from Saks Hair Chester

Hi Linda,

Thank you so much for taking the time to leave us a review! It's wonderful to hear that Sarah was able to give you such a great haircut. We'll make sure to pass along your kind words to her.

Our team at Saks Hair Chester takes great pride in providing excellent service and making our clients feel comfortable and happy. We hope to continue giving you wonderful haircuts and a welcoming experience every time you visit.

Thank you again for your lovely words, Linda. Have a great day!

Best regards,
The team at Saks Hair Chester

Fab as always

Ali Chidlow
23rd Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I trust Sarah 100% with my hair. I just tell her to do what she needs to do and have never been disappointed. The best hairdresser I’ve ever had. Plus she’s a great person who makes me laugh every time I go to get my hair done. Thanks Sarah, you’re a star!!

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Response from Saks Hair Chester

Hi Ali Chidlow,

We are so happy to hear that you trust Sarah with your hair and have always been satisfied with her work. We agree, she is an amazing hairdresser and a wonderful person who brings joy to every visit. We will be sure to pass along your kind words to her. Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Great experience as always

Susan Brydon
19th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I enjoy all my visits to the salon. Friendly and professional. Danielle knows what is best for me and always makes me feel special.

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Response from Saks Hair Chester

Hi Susan, thank you for your kind review! We are thrilled to hear that you have been enjoying your visits to our salon. Our team strives to create a warm and professional environment for all of our clients. We are happy to hear that Danielle has been taking good care of you and providing you with personalized services that make you feel special. We appreciate your support and look forward to seeing you again soon.
Warmly,
The Team at Saks Hair Chester

Highlights

Vicky Ashley
17th Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic advice, love the results and great chat!

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Response from Saks Hair Chester

Hi Vicky Ashley,

Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience at our salon. Our team takes great pride in providing expert advice and ensuring that our clients leave with amazing results. We're also glad to hear that you enjoyed your conversation with our stylists - we believe that a friendly chat makes the whole experience even more enjoyable.

Thank you for choosing us and for taking the time to leave a review. We truly appreciate your support and look forward to welcoming you back for another great visit.

Best regards,
The team at Saks Hair Chester

Great Hair Day Thanks to Sarah

Katie Parkinson
12th Apr 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Had a lovely visit to the salon—Sarah was amazing! Super friendly, really listens to what I want, and love my colour again. Always feel in good hands with her. Left feeling fresh and so happy with my hair

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Response from Saks Hair Chester

Hi Katie!

Thank you so much for taking the time to write this lovely review. We are thrilled to hear that you had a great experience at our salon and that Sarah took such good care of you. We are proud to have her as a member of our team.

We always strive to listen to our clients and make sure they leave feeling happy and confident with their hair. We are delighted to know that Sarah was able to do just that for you. We can't wait to see you again for your next appointment!

Best regards,
The Saks Hair Chester team

Consultation

Carole Fuller
10th Apr 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire was really helpful. I’ve got every confidence in the skills and experience that Claire has. I’m really looking forward to my hair appointment. It is long overdue!

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Response from Saks Hair Chester

Hi Carole,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Claire provided you with helpful and confident service. We understand how important it is to feel comfortable and confident with your stylist, and we are happy to hear that you have that with Claire.

We can't wait to see you for your long overdue hair appointment! We promise to make your experience at our salon a memorable one. Thank you again for your kind words and we'll see you soon.

Best,
The Saks Hair Chester team

Mrs

Pauline Harris
9th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent as ever

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Response from Saks Hair Chester

Hi Pauline, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience at our salon. We always strive to provide top-notch service to our clients. It means a lot to us that you continue to choose our salon for your hair needs. We look forward to seeing you again soon. Best regards, The team at Saks Hair Chester.

Super appointment with Ellie

Anonymous
7th Apr 2025
5.0

Super appointment today at Saks. Ellie double checked with how I wanted my hair and I didn’t feel rushed at all during the appointment. Felt very at ease and relaxed during my first haircut with her.

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Response from Saks Hair Chester

On behalf of the team at Saks Hair Chester, we would like to thank you for taking the time to leave us a review. It's always wonderful to hear such positive feedback about our salon and our stylists. We're thrilled to hear that Ellie took the time to ensure your hair was exactly how you wanted it and that you felt relaxed during your appointment. We hope to see you again soon for another fabulous haircut. Thank you again for choosing Saks Hair Chester!

Excellent, as always

Alyson Mcmanus
5th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle knows my hair better than I do! She is not only warm and friendly but, crucially, she is an expert at what she does. I always love my visits and come away feeling amazing! Time and money well spent!

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Response from Saks Hair Chester

Hi Alyson,

We are so happy to hear that you had a great experience with Danielle at our salon! Thank you for taking the time to leave such a kind review. We couldn't agree more that Danielle is not only skilled at her craft, but also a pleasure to be around. Our team at Saks Hair Chester prides ourselves on providing both expertise and a welcoming atmosphere for our clients. We're thrilled to know that you always leave feeling amazing after your visits. Thank you for choosing us and we look forward to seeing you again soon.

Warmly,
The team at Saks Hair Chester

The best as always

Fraser Williamson
4th Apr 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Couldn’t ask for anything more

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Response from Saks Hair Chester

Dear Fraser,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you couldn't ask for anything more from your experience at our salon. Reviews like yours are what make our job so rewarding!

We strive to provide the best services and pampering experience for all our clients and it means a lot to us that you had a positive experience with us. We look forward to seeing you again soon and making your next visit even more memorable.

Thank you once again for choosing us. We truly appreciate your support and business.

Best,
The Saks Hair Chester Team

Amazing Service from Erin

Tasnim Akther
3rd Apr 2025
Team Member: erin jean
4.5
Appointment verified by SaloniQ Software

Erin gave me exactly what I asked for, was so lovely and accomodating. I showed her some pictures and she talked me through what she would do and did exactly that. The results were almost identical to what I showed her. Thank you Erin.

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Response from Saks Hair Chester

Hi Tasnim Akther,

Thank you so much for sharing your positive experience with us! Our team at Saks Hair Chester is thrilled to hear that Erin was able to give you the exact look you were hoping for. We pride ourselves on providing top-notch service and we're happy that we were able to meet your expectations.

It's always a pleasure to accommodate our clients and bring their visions to life. We will be sure to pass along your kind words to Erin. Thank you for trusting us with your hair and we hope to see you again soon.

Best,
The team at Saks Hair Chester

Wonderful experience

Sakinah Aerts-Srobean
29th Mar 2025
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Always a great experience at Saks especially with Tia

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Response from Saks Hair Chester

Hi Sakinah Aerts-Srobean, we are thrilled to hear that you had a great experience at our salon with Tia. Thanks for taking the time to leave us such a lovely review. We always strive to provide our clients with the best possible experience and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back to our salon soon! From all of us at Saks Hair Chester.

Cut & finish

Jennie Turner
27th Mar 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fabulous new style by sarah.
Really pleased with cut & advice

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Response from Saks Hair Chester

Hi Jennie, thank you so much for taking the time to leave us a review. We're delighted to hear that you had a fabulous experience with Sarah and that you're pleased with your new style. We strive to provide excellent cuts and helpful advice to all of our clients. We hope to see you again soon! Warmly, The team at Saks Hair Chester

Cut & finish

Anonymous
27th Mar 2025
5.0

Fabulous new style by sarah.
Really pleased with both the cut and advice.

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Response from Saks Hair Chester

Hey there!

We are thrilled to hear that Sarah was able to give you a fabulous new style! Thank you for taking the time to leave us a positive review. We pride ourselves on providing not only great haircuts, but also helpful advice to our clients. We are glad that you are pleased with both aspects of your experience at our salon.

We hope to see you again soon for another great hair day!

Best regards,
The team at Saks Hair Chester

Great salon experience

Sharon
22nd Mar 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin is a great stylist

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Response from Saks Hair Chester

Hi Sharon,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a positive experience with Erin at our salon. We pride ourselves on having a talented team and it's always great to hear when our customers are satisfied with their services.

We will make sure to pass along your kind words to Erin, I'm sure she will be thrilled to hear them. We hope to see you back at the salon soon for another great experience!

Best,
The team at Saks Hair Chester

Fantastic Colour!

Charlotte Egden
15th Mar 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I’ve been coming to Sarah for about five years now and she’s always fantastic — she’s the only person I trust with my colour!

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Response from Saks Hair Chester

Dear Charlotte,
Thanks for taking the time to leave us a review! We're so happy to hear that you've been a loyal client for five whole years and that Sarah always does your colour to perfection. We'll be sure to pass on your kind words to her.
Looking forward to seeing you again soon!
The Team at Saks Hair Chester

Ann

Ann De Max
6th Mar 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

It is always a pleasure to visit Saks Hair Chester . The staff are very welcoming and Danielle is friendly, professional and knowledgeable and always delivers a hair cut I can maintain easily and I’m happy with. Thank you !

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Response from Saks Hair Chester

Hi Ann,

Thank you so much for your kind words! We are delighted to hear that you had a positive experience at our salon and that Danielle was able to provide you with a maintenance-friendly haircut. Your satisfaction is our top priority and we are glad to have met your expectations.

Your continued support means a lot to us and we hope to see you again soon at Saks Hair Chester. Thank you for choosing our salon and for taking the time to leave a lovely review.

Best regards,
The team at Saks Hair Chester

Feeling Seen!

Sharon Owens
5th Mar 2025
Team Member: Danielle
5.0

Had a very thorough consultation with Danielle yesterday. I emailed in advance to say I was really nervous and she absolutely was the best person to talk to as she put me at ease straight away. She even offered to take me to a quieter part of the salon if that helped.
I could tell Danielle is really knowledgeable and wise expert (especially about curly hair) but it’s her warmth and friendliness and her willingness to actually listen to my concerns that impressed me the most.
We thoroughly discussed actual hair CARE, which I didn’t know was the most important part of hairstyling. (I need to look after it as I would my own skin as I’m over 50).
And as I’ve clearly neglected my locks I was grateful for all the advice she gave me to prepare my hair for our plan.

I’ve never been to Saks Chester before, the salon was busy but not overly so which was great for me as I was already stressed about my problem hair. I was seen pretty quickly even though I was early for my appointment. Everyone seems really friendly and attentive. The salon itself looks clean and stylish.
Husband was waiting at reception for me and he said he was offered a cuppa which is a lovely touch.
Can’t wait to get back soon to begin my hair restoration project!

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Response from Saks Hair Chester

Dear Sharon,

Thank you for taking the time to share your experience at our salon. We are so glad that you had a positive and informative consultation with Danielle. Our team at Saks Hair Chester strives to make every client feel comfortable and at ease, especially those who are nervous.

We are happy to hear that Danielle's warmth and friendliness, along with her expertise and knowledge on curly hair, impressed you. Hair care is indeed the most crucial aspect of hairstyling and we are passionate about educating our clients on the proper maintenance of their locks.

It was a pleasure having you in the salon and we are thrilled to hear that you appreciated our clean and stylish environment. We also love to provide little touches like offering a cuppa to our clients' companions at reception. We can't wait to see you again soon and begin your hair restoration project!

Warmly,
The Team at Saks Hair Chester

Spring Colour

Lisa Davies
1st Mar 2025
3.5
Appointment verified by SaloniQ Software

Martha was lovely as always. Very pleased with my colour

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Response from Saks Hair Chester

Hi Lisa,

Thank you for taking the time to write this review! We are so glad to hear that you had a positive experience with our stylist Martha. It means a lot to us that you were pleased with your hair colour.

We appreciate your kind words and look forward to seeing you again soon!

Warmly,
The Saks Hair Chester team

Hair appointment

Tina
1st Mar 2025
5.0

I have an excellent experience every appointment I have with Claire

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Response from Saks Hair Chester

Hi Tina,

Thank you so much for leaving us a review. We are thrilled to hear that you have consistently had an excellent experience with Claire during your appointments. We appreciate you taking the time to share your kind words about her and our salon.

We strive to provide all of our clients with exceptional service and it looks like Claire has been exceeding your expectations. We will definitely pass along your feedback to her.

Thank you again for choosing our salon and being a loyal customer. We look forward to seeing you at your next appointment.

Best,
The team at Saks Hair Chester

Welcoming and extremely patient stylist!

Sharon Hughes
25th Feb 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I recently visited Saks for a haircut and colour . I was made to feel very welcome and my stylist Erin took the time to discuss exactly what I wanted . We chose a shade from the book ,which would cover my grey and tone down some highlights I’d had done at another salon . I then had it cut into a modern bob . I am so pleased I trusted Erin’s judgement , my hair looks refreshed and so natural and the grey has gone ! The cut is stylish and it feels healthier and easier to manage . Overall I was extremely happy with my visit and have already booked my next appointment with Erin .

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Response from Saks Hair Chester

Dear Sharon,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a positive visit and that Erin provided great service for your haircut and color. It's always our priority to make our clients feel welcome and ensure that they leave feeling happy and satisfied with their new look.

We're glad that Erin took the time to listen to your desired style and recommended a shade that not only covered your grey hair but also toned down your highlights. We're happy that you trust her judgement and that you are pleased with the end result - a refreshing, natural look with a stylish cut.

We appreciate you choosing Erin and our salon for your hair needs. We look forward to seeing you again at your next appointment.

Best regards,
The team at Saks Hair Chester

My Haircut

Joanne Morris
21st Feb 2025
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

I have been elsewhere in recent months as Saks is an expensive salon, yesterday’s haircut by Sarah is fantastic. She is a whiz with those scissors. Definitely worth paying the extra for such personalised service and a great haircut from a stylist who understands her clients.

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Response from Saks Hair Chester

Hi Joanne,

Thanks for taking the time to leave a review. We're delighted to hear that you had a fantastic experience with Sarah at our salon. We're so happy that you appreciate her skills and attention to detail. Our team strives to provide personalized service and we're glad that it shows in your haircut.

We understand that our services may be on the pricier side, but we believe it's worth it for the quality and care we provide to our clients. We're grateful for your support and will continue to do our best to exceed your expectations.

We look forward to seeing you again soon and helping you achieve your desired look.

Best regards,

The Saks Hair Chester team

Excellent stylist

Jen Davies
19th Feb 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Saks Hair Chester

Hi Jen, thank you so much for taking the time to leave a review. We're thrilled to hear that you had an excellent experience at our salon. We're dedicated to providing top-quality services and it's great to know that we met your expectations. Thank you for your continuous support. We can't wait to see you again soon. All the best from the team at Saks Hair Chester.

Hair

Anonymous
16th Feb 2025
5.0

Amazing. Highly recommend ⭐️⭐️⭐️⭐️⭐️

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Response from Saks Hair Chester

Hi there!

Thank you so much for the amazing review and for recommending us! We are thrilled to hear that you had a great experience at our salon and gave us a 5-star rating. Our team at Saks Hair Chester strives to provide our clients with top-notch service and we are happy to know that we met your expectations.

We appreciate your support and we look forward to welcoming you back for another fantastic visit. Have a wonderful day!

Best regards,
The team at Saks Hair Chester

Haircut experience

Anonymous
13th Feb 2025
5.0

Danielle always gives me the best haircut. No matter what crazy idea you got for your haircut she’s gonna join in and nail the style!

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Response from Saks Hair Chester

Dear Reviewer,

Thank you so much for taking the time to leave this lovely review! We're delighted to hear that Danielle has consistently provided you with the best haircuts. She is definitely a master at nailing different styles no matter how creative or unconventional they may be.

We're thrilled to have such a talented and enthusiastic stylist on our team and we will make sure she receives your kind words. We always strive to provide our clients with exceptional service and we're happy to know that we have succeeded in your case.

Thank you again for choosing to visit us and share your positive experience. We look forward to welcoming you back to our salon in the future!

Warm regards,
The Team at Saks Hair Chester

Haircut

Keith Williams
5th Feb 2025
Team Member: Sarah
4.5

Great

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Response from Saks Hair Chester

Dear Keith Williams,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a great experience with us!

Our team at Saks Hair Chester takes pride in providing exceptional services to our clients and we are pleased to know that we were able to meet your expectations.

We appreciate your kind words and we look forward to seeing you again soon.

Best Regards,

The team at Saks Hair Chester

Great

Simone Schofield
5th Feb 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Very good colour and cut.

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Response from Saks Hair Chester

Hi Simone, thank you for taking the time to share your experience with us. We're happy to hear that you were pleased with your colour and cut services at our salon. Our team always strives to provide our clients with the best results and we're glad to have met your expectations. We'd love to see you again soon and help you maintain your gorgeous new look. Thank you for choosing our salon. Wishing you all the best, from the team at Saks Hair Chester.

Great cut

Melanie Bowen
5th Feb 2025
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Another great cut by Danielle. Been visiting for a while now and would highly recommend her. Credit to the salon.

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Response from Saks Hair Chester

Dear Melanie Bowen,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you have been enjoying your cuts by Danielle and that you would highly recommend her. She truly is a credit to our salon and we're lucky to have her on our team.

We truly appreciate your support and we're excited to continue providing you with great haircuts in the future. Thank you for choosing us and we hope to see you again soon!

Best wishes,
The team at Saks Hair Chester

Great experience

Lucy
31st Jan 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I was booked in for a cut and Erin made me feel so welcomed. We discussed that I wanted a fringe and Erin made some suggestions which I was really happy with. Erin talked through what she was doing which made me feel at ease and happy with the experience. Thank you.

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Response from Saks Hair Chester

Hi Lucy,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience with Erin during your recent visit to our salon.

Our team at Saks Hair Chester are dedicated to providing exceptional service and ensuring our clients feel comfortable and happy throughout their visit. We're glad that Erin was able to make you feel welcomed and at ease, and that you were happy with the suggestions she made for your new fringe.

Thank you once again for choosing our salon and for your kind words. We hope to see you again soon for your next appointment.

Best,
The team at Saks Hair Chester

Incredible colour

Pip Sanderson
30th Jan 2025
Team Member: Claire
4.5
Appointment verified by SaloniQ Software

Amazing highlights and great cut. So impressed. Think it’s the best my hair has ever looked.

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Response from Saks Hair Chester

Hi Pip,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you were impressed with your highlights and your haircut. It means a lot to us that you feel your hair has never looked better!

We strive to provide top-quality services to all of our clients, and it's always rewarding to know when we've succeeded. We appreciate your kind words and look forward to seeing you again soon.

Best regards,
The team at Saks Hair Chester