Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
822 verified reviews
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Brilliant as always

Nina Williams
7th Jan 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Having my hair done is a huge treat for me. Claire is just so professional, but also very friendly.
A very talented Stylist indeed. See you soon x

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Amazing

Fifi Mclachlan
5th Jan 2026
5.0
Appointment verified by SaloniQ Software

Always brilliant. Love my hair

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Response from Saks Hair Chester

Hi Fifi, thank you for your kind review! We're glad to hear that you always have a great experience with us and that you love your hair. Our team at Saks Hair Chester always strives to provide the best service possible, and we're happy to know we've succeeded. We appreciate your support and hope to see you again soon.

Best,
The team at Saks Hair Chester

Amazing as always!

Alice Maxwell
3rd Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always so great with my hair. Lovely talks too. My hair is the healthiest its ever been!

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Response from Saks Hair Chester

Hi Alice, thank you so much for your kind words and positive review! We are thrilled to hear that we have been able to provide you with great hair and enjoyable conversations during your visits to our salon. Our team takes great pride in helping our clients achieve healthy and beautiful hair, so we truly appreciate your feedback. We look forward to seeing you again soon! Take care. Best, The team at Saks Hair Chester.

A life-changing stylist

Marty
3rd Jan 2026
Team Member: Danielle
5.0

Having Danielle style and colour my hair has been a life changing experience. I came to her thinking I just had bad hair, but she has taught me how to take care of it, and found a way to bring it back to healthy and beyond the healthiest it has ever been. It's glossy, bouncy, and smooth.
I was sick and tired of being bullshit by hairdressers who will say anything for a paycheck, but had a breath of fresh air with Danielle's honesty; I finally feel like I can trust someone to tell me how it is, and that she will only do what she truly believes to be best for me and my hair, and even considers what's best for my wallet too!

Danielle's experience has allowed me to have my cake and eat it too - vibrant colour, and healthy hair. I really didn't know it could be done!
Danielle spent at least a year meticulously disguising the damage and poor technique from previous salons throughout the years, fixing my awful banding, minimising bleach damaged strands, and using sustainable techniques for lifetime upkeep or healthy and cute hair.

I feel like my best self, I've never been happier with my hair, and it's all thanks to the advice and expertise of Danielle.

Danielle always makes me feel welcome, encouraging my confidence, and both listening to what I'd like to achieve while also applying her knowledge for advice e.g. styling for my face shape and colour selection for my skin tone.

She's always made me feel safe and supported, and she is absolutely and LGBTQ+ ally, which I massively appreciated. I've recommended all my enby and trans friends swap hairdressers to Danielle, as she is so respectful and supportive, and just *gets* it. There's nothing as relieving as a hairdresser that doesn't raise their eyebrows when you ask for a gender non-conforming cut etc., but rather gets excited along with you about the vision, and then executes it immaculately.

Hair truly is her passion, and it shows in her work. I can never get a new hairdresser now, as I've found the best!

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Response from Saks Hair Chester

Hi Marty,

Thank you so much for taking the time to write such a lovely review about your experience at our salon. We are thrilled to hear that Danielle has been able to give you a life-changing hair transformation.

We pride ourselves on providing honest and expert advice to our clients, and Danielle is no exception. It's wonderful to know that you have found a stylist you can trust and who genuinely cares about your hair's health.

We are also happy to hear that Danielle has helped you achieve vibrant and healthy hair. Her years of experience and techniques have definitely paid off. Thank you for recommending her to your friends in the LGBTQ+ community. We always strive to make everyone feel welcome and supported at our salon.

It's our goal to always listen to our clients and give them the best possible service. We are so glad that you appreciate Danielle's attention to detail and passion for hair.

Thank you again for choosing our salon and for your kind words. We can't wait to see you and your fabulous hair again soon!

Best wishes,
The team at Saks Hair Chester

Great experience :)

Francesca Bookham
3rd Jan 2026
Team Member: erin jean
5.0

Really good experience :)

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Response from Saks Hair Chester

Hi Francesca Bookham,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a really good experience with us at our salon.

Our team works hard to provide top-quality service and it's wonderful to know that we succeeded in making your visit a positive one. We hope to see you again soon and continue to offer you excellent experiences.

Warmly,
The Saks Hair Chester Team

My fav hairdresser

Kelly Massey
2nd Jan 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I have curly hair and struggled to find a hairdresser previously and wasn’t treating my hair well. Before Danielle I’ve never had a hairdresser that I would go back to and my hair is in such better condition. I think I’ve been seeing her over 3 years now so that says a lot.

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Response from Saks Hair Chester

Hi Kelly,

Thank you for sharing your experience with us and for your continued support over the past three years. It means a lot to hear that Danielle has been able to provide you with excellent service and take good care of your curly hair. Our team truly values your trust and loyalty.

We are delighted to hear that your hair is now in better condition and that you have found your go-to hairdresser in Danielle. We strive to provide our clients with the best experience possible, and it is always a pleasure to hear when we have succeeded.

Thank you again for choosing us and for taking the time to leave a review. Your kind words motivate our team to continue delivering exceptional services. We look forward to seeing you again soon.

Best regards,
The team at Saks Hair Chester

Haircut

Denise Crosswaite
1st Jan 2026
3.5
Appointment verified by SaloniQ Software

Really pleased with Ellie , listened to my requests , spent time understanding my needs . Great stylist

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Response from Saks Hair Chester

Hi Denise,

Thank you so much for your lovely review! We are delighted to hear that you had a great experience with Ellie. She is truly dedicated to making sure our clients feel heard and understand their unique hair needs.

We are glad that you were happy with Ellie's styling and that she listened to your requests. Customer satisfaction is our top priority here at Saks Hair Chester.

We look forward to seeing you again soon for another great hair experience.

Best,
The Saks Hair Chester team

First time client

Scarlett
30th Dec 2025
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly was brilliant, couldn’t recommend her enough!

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Response from Saks Hair Chester

Hello Scarlett,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience with Molly. We agree that she is a fantastic stylist and we are lucky to have her on our team.

We appreciate your recommendation and are grateful for your support. We hope to see you again soon for your next salon visit.

Take care,
The team at Saks Hair Chester

Miss

Ashlea Riley
24th Dec 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

A lovely experience. Erin was a very nice young girl who did a fabulous job if ny bliw dry

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Response from Saks Hair Chester

Hi Ashlea, thank you so much for taking the time to leave us a review. We're glad to hear that you had a lovely experience at our salon. We will pass on your kind words to Erin, she will be happy to know that she did a fabulous job with your blow dry. We look forward to seeing you again soon for your next appointment. Have a great day! - The team at Saks Hair Chester

Looks fab!

Syme Kalra-Phull
23rd Dec 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Thanks again, hair looks lovely, very pleased!

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Response from Saks Hair Chester

Hi Syme, thank you so much for your lovely review! We are delighted to hear that you are pleased with your hair and that you had a great experience at our salon. It means a lot to us to know that our hard work and dedication to providing the best service is appreciated. We can't wait to see you again to maintain that lovely look for you. Take care and have a fantastic day! Best wishes from the team at Saks Hair Chester.

Amazing

Heidi Smith
23rd Dec 2025
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Wonderful person to talk to , always going extra mile to make sure I am comfortable at my appointment x

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Response from Saks Hair Chester

Dear Heidi Smith,

Thank you so much for your kind review! We are thrilled to hear that you had a wonderful experience at our salon. We always strive to go the extra mile to ensure that our clients are comfortable and happy during their appointments. Your satisfaction is our top priority, and it means a lot to us that you took the time to leave such positive feedback.

We look forward to welcoming you back to our salon soon and providing you with another exceptional experience. Thank you again for choosing our salon.

Best regards,
The team at Saks Hair Chester

Incredible!!

Lily Kesterton
20th Dec 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle has been nothing but incredible and reassuring. She has completely transformed my hair and given me my confidence back. I trusted her judgement and I am so glad I did because the results are amazing!! She is so knowledgeable and does her best to care for your hair throughout. My hair was very damaged and in a short space of time with her guidance it has been transformed and I cannot thank her enough. Thank you so much and thanks for being so lovely ! Highly recommend xx

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Response from Saks Hair Chester

Dear Lily,

We are so glad to hear that Danielle has given you such a positive experience at our salon. Our team at Saks Hair Chester strives to provide exceptional service and help our clients feel confident and beautiful. It is wonderful to hear that Danielle's expertise and care transformed your hair and helped you regain your confidence.
We truly appreciate your recommendation and we will make sure to pass on your kind words to Danielle. Thank you for choosing our salon and we look forward to welcoming you back in the future.

Best,
The team at Saks Hair Chester

Last minute dot com

Vikki Northman
19th Dec 2025
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

I has an appointment booked for 11, a little miss communication led to that appointment made for just a fringe trim rather than a full cut, thankfully Molly had some space and I got my full cut, and I love it! Thank you so much Molly! I'm usually a once a year haircut type of girl but Saks chester is building my trust in salon visits again!

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Response from Saks Hair Chester

Hi Vikki Northman,

Thank you for taking the time to leave us a review. We're glad that you had a great experience during your recent visit to our salon.

We're sorry to hear about the miscommunication regarding your appointment, but we're happy that Molly was able to fit you in for a full cut. We strive to provide top-notch service and we're delighted to hear that you love your new cut!

We understand that salon visits can be nerve-wracking, but we're thrilled to know that we're building your trust in them again. We can't wait to see you again for your next appointment.

Take care,

The team at Saks Hair Chester

New favourite hair salon

Amelie Race
18th Dec 2025
Team Member: erin jean
4.5
Appointment verified by SaloniQ Software

She got my hair right when no one else could! It’s a little more than I’d like to pay but y hair feels so soft and healthy even when I didn’t have any treatments done so you do get quality for what you pay for. I can’t wait to go back to Erin and get to my ultimate hair goal! Will 100% be coming back here!!

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Response from Saks Hair Chester

Dear Amelie,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are delighted to hear that Erin was able to achieve your desired hair goal and that you are happy with the results. We pride ourselves on providing quality services and products to our clients, and we are happy to hear that your hair feels soft and healthy after your visit.

We truly appreciate your support and are looking forward to seeing you again soon. Our team at Saks Hair Chester is always here to make your hair dreams come true!

Best regards,
The team at Saks Hair Chester

Brilliant

Ali Mason
17th Dec 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

From the moment that I met Ellie I knew I was in good hands so knowledgeable in the consultation I love my new haircut and will definitely come back so friendly

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Response from Saks Hair Chester

Dear Ali Mason,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had such a positive experience with our stylist, Ellie. We pride ourselves on having a team of knowledgeable and skilled professionals who provide top-notch consultations to our clients.

We are delighted to hear that you love your new haircut and that you are planning to come back. Nothing makes us happier than knowing our clients are satisfied with their results. Our team strives to create a friendly and welcoming atmosphere, and we are happy that you felt that during your visit.

Thank you for choosing our salon, and we look forward to seeing you again soon.
Best regards,
Saks Hair Chester Team

New customer

Zara Cooper
17th Dec 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Was very pleased with my hair and Poppy is lovely very knowledgeable and made me feel at ease, will definitely be back again. Very welcoming staff, clean and professional salon. Highly recommend.

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Response from Saks Hair Chester

Hi Zara,

Thank you so much for taking the time to leave such a kind review. We're delighted to hear that you were pleased with your hair and had a positive experience with Poppy. She truly is a gem, and we're lucky to have her on our team.

It's wonderful to know that you felt at ease during your visit and that our staff made you feel welcome. We pride ourselves on providing a clean and professional salon environment, so it's lovely to hear that this was appreciated.

Thanks again for recommending us and we look forward to welcoming you back to our salon in the future.

Best,
The Saks Hair Chester team

Haircut

Sromona Bhaumik
17th Dec 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Amazing haircut. Really understood what I wanted! Very happy.

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Response from Saks Hair Chester

Hi Sromona, thank you so much for your kind review! We are thrilled to hear that you had an amazing experience and that our stylists were able to understand and deliver exactly what you wanted. We always strive to make our clients happy and we are grateful for your support. We can't wait to see you again soon at our salon. Have a wonderful day!
Best wishes from the team at Saks Hair Chester.

Excellent service

Emma Foley
17th Dec 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish - so happy with the result of my cut & highlights - feel 10 years younger. Thanks Erin x

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Response from Saks Hair Chester

Dear Emma,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are thrilled to hear that you had an excellent experience with us and that you are happy with the result of your cut and highlights. Erin is truly a talented stylist and we are so glad that she was able to make you feel 10 years younger.

We are grateful to have such amazing customers like you and we hope to see you again soon for your next hair transformation.

With warm regards,
The team at Saks Hair Chester

Saks, Chester

Carole Fuller
17th Dec 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Always first class service from Claire, plus all of the staff at the Chester Salon. I’ve been going there for years. I wouldn’t go anywhere else!

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Response from Saks Hair Chester

Hey Carole,

Thank you so much for taking the time to leave us such a lovely review. It means a lot to us that you have been a loyal customer for years and that you are happy with the service that you receive from our team, especially from Claire. We always strive to provide a first-class experience for all of our clients and it makes us happy to hear that we have succeeded with you. We look forward to seeing you again at the salon!

Best,
The team at Saks Hair Chester

Mrs

Eileen Smith
16th Dec 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always, a brilliant service.

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Response from Saks Hair Chester

Hi Eileen,

Thank you so much for your positive review! We are thrilled to hear that you had another wonderful experience at our salon. Our team takes great pride in providing excellent services to our clients.

We are constantly striving to improve and ensure that every visit is top-notch. We appreciate your continued support and loyalty.

Thank you for choosing us and we look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Transformed

Susan Brydon
16th Dec 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

According to my husband my new hair style took years off me!! I had a total restyle and colour. I had a photo of a style I liked. Danielle is fun, but professional and talented. Thank you

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Response from Saks Hair Chester

Hi Susan, we're so happy to hear that you had a positive experience at our salon. We're glad that your husband noticed the difference and that you love your new hair style and color. Danielle will be thrilled to hear that you enjoyed working with her and that she was able to bring your desired look to life. We pride ourselves on providing a combination of fun and professional service, and we're thrilled to know that it made your visit even more enjoyable. Thanks again for choosing our salon, and we hope to see you again soon. Best, the team at Saks Hair Chester.

Haircut

Lyn Lawless
11th Dec 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Today I had my hair appointment with Sarah who does an excellent job not only of cutting my hair into the style but is very capable and experienced at recommendations with subtle changes and techniques on the matter of my hair length too. As always it is a pleasure to visit the salon and have my hair done by Sarah.

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Response from Saks Hair Chester

Hi Lyn,

We're so happy to hear that you had a great experience at our salon with Sarah! Thank you for taking the time to leave such a lovely review.

We're delighted that you are pleased with the results of your haircut and that Sarah's recommendations were spot on. Providing personalized and skilled service is something we strive for at Saks Hair Chester.

We appreciate your loyalty and it's always a pleasure to have you in our salon. We can't wait to see you again for your next appointment.

Take care,

The team at Saks Hair Chester

My long hair

Lesley Hunter
10th Dec 2025
Team Member: erin jean
4.5
Appointment verified by SaloniQ Software

I had a lovely visit to the salon this evening and left with a fine trim and bounce .
Very pleased

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Response from Saks Hair Chester

Hi Lesley,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely visit and left with a fine trim and bounce. It's always our goal to ensure our clients leave feeling pleased and refreshed.

We hope to see you again soon for another wonderful experience with us.

Best,
The Team at Saks Hair Chester

Perfect

Mrs Karen Jones
10th Dec 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

As always I’m thrilled with my hair. Wouldn’t go anywhere else.

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Response from Saks Hair Chester

Dear Mrs Karen,

Thank you so much for taking the time to leave such a lovely review! We're absolutely delighted to hear that you are thrilled with your hair and wouldn't go anywhere else. Your loyalty means a lot to us.

At Saks Hair, we strive to provide excellent service and ensure that our clients are always happy with their hair. We're thrilled to know that we have exceeded your expectations and we appreciate your kind words.

Thank you again for choosing our salon and for your ongoing support. We can't wait to welcome you back for your next appointment!

Warm regards from the team at Saks Hair Chester

Cut and blow dry

Linda Sernberg
10th Dec 2025
5.0

As always very friendly and helpful. Really good cut

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Response from Saks Hair Chester

Hi Linda,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with our team! We pride ourselves on providing friendly and helpful service to all of our clients, so it means a lot to receive such positive feedback.

We're glad you loved your cut as well! Our team always strives to provide the best cuts and styles to our clients, and we're happy to hear that you were pleased with your result.

Thank you again for your kind words. We can't wait to see you again at Saks Hair Chester!

Best,
The Saks Hair Chester Team

Haircut

Olivia Bullock
9th Dec 2025
5.0

Poppy was very friendly, and did a great job sorting my hair out with what I told her. I’d definitely book in with her when I next need my haircut, or any other hair services

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Response from Saks Hair Chester

Hi Olivia,

Thank you for your lovely review! We are so happy to hear that you had a great experience with our team member, Poppy. It's always our goal to make sure our clients are satisfied with their hair services.

We are delighted that Poppy was able to understand your needs and provide you with the results you wanted. We will definitely pass on your compliments to her. We look forward to seeing you again for your next haircut or any other hair services you may need.

Thank you for choosing our salon and we hope to see you soon!

The team at Saks Hair Chester

My visit today

Fran
8th Dec 2025
Team Member: Ellie May
5.0

Everyone looks after me very well when I visit my salon 😊😊

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Response from Saks Hair Chester

Hi Fran,

We're thrilled to hear that you feel well taken care of when you visit our salon. That's exactly what we strive for - making sure all of our clients have a positive and enjoyable experience with us. Thank you for taking the time to share your feedback, it truly means a lot to our team. We can't wait to have you back in our salon soon!

Warmly,
The Team at Saks Hair Chester

Fantastic service

Carl Hughes
8th Dec 2025
Team Member: Nikki
5.0

Very chatty and helpful with great advice

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Response from Saks Hair Chester

Hi Carl,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team at Saks Hair Chester! We are always happy to chat and provide helpful advice for our clients, so we are glad that you felt comfortable and supported during your visit.

Our team prides ourselves on providing exceptional service and we appreciate your kind words. We hope to see you again soon and continue to provide you with great advice and a friendly atmosphere.

Thank you again for choosing Saks Hair Chester.

Best,
The Team at Saks Hair Chester

Very Pleased

Anonymous
6th Dec 2025
5.0

First visit this afternoon. I’m so pleased with the way Molly’s done my hair, took her time and did it exactly as I said I wanted it. I’ll definitely be coming back... Thanks Molly 🙂

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Response from Saks Hair Chester

Hi there!

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that your first visit to our salon was such a success! Molly is an amazing stylist and always goes above and beyond to ensure her clients are happy with their hair.

We are happy to hear that she listened to your requests and delivered exactly what you wanted. We pride ourselves on providing excellent services and customer satisfaction, so we are delighted that you'll be coming back to see us.

We can't wait to see you again at Saks Hair Chester for your next appointment. Have a great day!

Best regards,
The team at Saks Hair Chester

C/B

Hillary Watts
6th Dec 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Lovely cut and blow dry Thanks Erin

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Response from Saks Hair Chester

Hi Hillary,

Thank you for taking the time to leave a review about your experience at our salon. We are so happy to hear that you had a lovely cut and blow dry with Erin. She is a talented stylist and we are glad she was able to give you a great haircut.

We appreciate your feedback and hope to see you again soon for another wonderful experience at our salon.

Best,
The Saks Hair Chester team

Back to awkward hair phase

Kamil Czerepak
6th Dec 2025
3.5
Appointment verified by SaloniQ Software

Initially asking for a perm and cutting down my haircut by around an inch. Ended up with no perm and a short middle part that feels like wearing a toupee.

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Another fabulous cut…

Andrée Sims
6th Dec 2025
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Another fab cut from Nikki

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Response from Saks Hair Chester

Hi Andrée,

Thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with Nikki at our salon. We hope you left feeling and looking fabulous! We appreciate your kind words and look forward to seeing you again at our salon.

Warmly,
The Team at Saks Hair Chester

Superb stylist

Angie B
5th Dec 2025
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly always listens to what I want and works with me to get the style I’m after. Molly is attentive, professional and very personable.
I highly recommend Molly.

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Response from Saks Hair Chester

Hi Angie,

Thank you for taking the time to leave such kind words about our stylist Molly! We are so glad to hear that you had a positive experience with her at our salon.

Molly truly takes the time to listen to her clients and work with them to achieve their desired style. We are proud to have her as part of our team and we will be sure to pass along your kind words to her.

Thank you for highly recommending Molly, we truly appreciate it. We can't wait to welcome you back to Saks Hair Chester for your next appointment.

Best regards,
The team at Saks Hair Chester

Mrs

Anonymous
5th Dec 2025
5.0

Always the best service advice and great looking hair from Sarah wouldn’t go to anyone else she’s amazing

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Response from Saks Hair Chester

Hi there, thank you so much for taking the time to leave this lovely review. We are thrilled to hear that you had such a wonderful experience with our stylist Sarah. She truly is amazing, and we are lucky to have her on our team. We appreciate your loyalty and trust in us for your hair needs. We can't wait to see you again and continue providing you with the best service and advice. Thank you again for your kind words, and for choosing our salon. Take care and have a great day!
Warmly,
The team at Saks Hair Chester

Saks Chester best experience

Anonymous
3rd Dec 2025
5.0

Danielle is always very friendly, very kind and very professional

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Response from Saks Hair Chester

Dear reviewer,
Thank you for your positive feedback about Danielle. We are delighted to hear that she provided you with excellent customer service during your visit. Our team at Saks Hair Chester strives to be friendly, kind, and professional to all our clients. We are happy to know that it reflects in Danielle's interactions with you. Your words of praise have been shared with her and it has made her day. We appreciate you taking the time to share your experience with us and we hope to see you again soon at our salon.
Warm regards,
The team at Saks Hair Chester.

Hair cut

Jen Davies
3rd Dec 2025
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Excellent as always

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Response from Saks Hair Chester

Hi Jen, thank you so much for leaving us such a wonderful review! We are thrilled to hear that you had an excellent experience at our salon. Our team at Saks Hair Chester is dedicated to providing our clients with the best service possible and it means a lot to us that you have noticed and appreciated it. We look forward to seeing you again soon and making your next visit just as great! Thank you again for your support. Best, The team at Saks Hair Chester.

Embracing the change

Emma Clements
3rd Dec 2025
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

I have been covering up my grey hair for many years and have decided enough is enough. Danielle was excellent in explaining the right option for me - I don’t want to just grow out the colour and have hideous root growth!! She did a great job, I gave Danielle a bit of free rein in the cut and had quite a lot cut off which is great. I thoroughly enjoyed the first part of the process and look forward to my next appointment.

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Response from Saks Hair Chester

Hi Emma,

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience at our salon and that Danielle was able to help you find the best solution for your greys. We understand how important it is to find the right balance between growing out the color and maintaining a polished look.

We are also glad to hear that you enjoyed your cut and that Danielle was able to give you a fresh new style. We look forward to seeing you at your next appointment! If there is anything else we can do for you, please do not hesitate to reach out.

Best regards,
The Saks Hair Chester team

Great

Rebecca Nevin
2nd Dec 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Great haircut, Poppy is polite and efficient and she does exactly what I ask for and my hair looks and feels great.

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Response from Saks Hair Chester

Dear Rebecca,

Thank you so much for leaving such a kind review. We are thrilled to hear that you had a great haircut with Poppy and that you were pleased with the result.

Poppy is truly talented and always makes sure to listen to her clients' requests. We are happy to hear that she was able to fulfill your expectations and leave you with hair that looks and feels great.

Thank you again for choosing our salon and for taking the time to share your positive experience. We can't wait to welcome you back to Saks Hair Chester in the future!

Warmly,
The Team at Saks Hair Chester

My first visit.. and styling

Lorna Wheatley
1st Dec 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

The experience was excellent.. the advice regarding my hair and styling was perfect..very very pleased.. the salon beautiful and relaxing..on entering the salon...the staff made you so welcome..a wonderful experience... certainly will be visiting again..I have already booked my second appointment.. thank you for today..

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Response from Saks Hair Chester

Hi Lorna,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an excellent experience at our salon. Our team takes great pride in providing top-notch services and it means a lot to us that you were pleased with our advice and styling.

We also appreciate your kind words about our salon's environment. We strive to create a relaxing and inviting space for our clients and we're glad you felt welcome upon entering.

We are excited to have you back for your second appointment! We look forward to helping you achieve your desired hair look again. Thank you for choosing to visit us, Lorna.

Take care,

The Saks Hair Chester team

Excellent from start to finish

Sarah Garrod
1st Dec 2025
5.0
Appointment verified by SaloniQ Software

The stylist I had was excellent from welcoming me into the salon, to returning my coat and dealing with my bill. She offered products in a way that was informative but not pushy and that was pitched perfectly.

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Response from Saks Hair Chester

Hi Sarah,

Thank you so much for your wonderful review! We are thrilled to hear that your experience at our salon was excellent. Our team strives to provide a warm and welcoming atmosphere for all of our clients, and we are happy to hear that you felt that way.

We are also glad to hear that you were pleased with our stylist's service. It is important to us that our clients feel informed, but never pressured when it comes to products. We are glad that our stylist found the perfect balance for you.

Thank you again for taking the time to share your experience. We truly appreciate your feedback. We hope to see you again soon for another excellent visit!

Best,
The Saks Hair Chester Team

Wash & cut

Katryn Paras
1st Dec 2025
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin did such a great job with my hair. She answered my questions about hair dyeing and bleaching in a detailed explanation which was really helpful. It made me feel more at ease. It was a pleasure having to chat with her through it. Hope to be back again soon.

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Response from Saks Hair Chester

Hi Katryn, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our stylist Erin. She's dedicated to providing excellent service and it's lovely to hear that she made you feel at ease with your hair dyeing and bleaching questions. We're glad you enjoyed chatting with her during your visit. We look forward to having you back again soon! From all of us at Saks Hair Chester, thank you for choosing us for your hair needs.

Fantastic Colour

Charlotte Egden
29th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I've been coming to Sarah for five years now, and she absolutely smashes it every single time. Always works with me to figure out what's right, and then absolutely gets it right no matter what. The cut is always so flattering as well!

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Response from Saks Hair Chester

Hi Charlotte Egden,

Thank you for taking the time to share your experience at our salon. We are delighted that you have been a loyal customer for the past five years and that Sarah has consistently provided you with excellent service.

We are proud to have a team that is passionate about working with our clients to achieve their desired look. We are also happy to hear that Sarah has been able to understand your needs and deliver fantastic results every time.

We appreciate your kind words about the flattering cut you receive. We strive to ensure that each and every client leaves feeling confident and satisfied with their new hairstyle.

Thank you for choosing our salon and we look forward to welcoming you back for your next appointment.

Best regards,
The team at Saks Hair Chester

Patience of a saint!

Louise Jones
28th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Thanks so much for today, we really appreciate you ❤

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Response from Saks Hair Chester

Hey Louise, thank you so much for your lovely review! We are so happy to hear that you had a great experience with us at our salon. Knowing that our clients feel appreciated and valued means the world to us. We hope to see you again soon and continue to provide you with a fantastic hair experience. Take care!
Best,
The team at Saks Hair Chester

Hair cut

Anonymous
27th Nov 2025
Team Member: Danielle
5.0

Friendly as always and excellent hair cut.

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Response from Saks Hair Chester

Hi there,
Thank you so much for the lovely review! We are delighted to hear that you had a great experience at our salon. Our team always strives to provide the best service and we are thrilled that you enjoyed your hair cut. Your feedback means a lot to us and we look forward to seeing you again soon. Thank you for choosing us for your hair care needs.
Best,
The team at Saks Hair Chester

Haircut

Anonymous
26th Nov 2025
5.0

I had the pleasure to have my haircut done by Ellie for the second time and I loved it. She is very kind and nice, she makes you feel comfortable and last but not least, she is extremely professional. Due to previous experiences I am always scared when it is about to have an haircut, but she gives you what you have asked for, with no surprises!

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Response from Saks Hair Chester

Dear valued reviewer,

Thank you so much for taking the time to leave us such a kind and positive review. We're thrilled to hear that you had another great experience with Ellie. It's always our goal to make our clients feel comfortable and at ease during their haircuts, and we're glad that she was able to achieve that for you.

We understand that getting a haircut can be a bit nerve-wracking, especially if you've had unpleasant experiences in the past. That's why we take great pride in our team's professionalism and ability to deliver exactly what our clients ask for. We're delighted that we were able to meet your expectations both times you visited us.

Thank you once again for your kind words and we hope to see you again soon.

Best,
The team at Saks Hair Chester

Amazing as always

Fraser Williamson
25th Nov 2025
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always the best from Danielle

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Response from Saks Hair Chester

Hi Fraser,

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you had a great experience with Danielle at our salon. She truly is an amazing stylist and we are lucky to have her on our team.

We hope to see you again soon and continue to provide you with the best services possible. Don't hesitate to reach out to us if there's anything else we can do for you.

Best,
The Team at Saks Hair Chester

New client

Rachel Johnston
25th Nov 2025
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

My first time visiting the salon , Molly B was so lovely and cut my hair from long into a blunt bob to perfection , I love it!!I’ve already booked in too go back,had so many compliments today x

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Response from Saks Hair Chester

Hi Rachel Johnston,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that your first visit to our salon was a positive experience and that Molly B provided you with a perfect blunt bob. We're also happy that you've already booked another appointment with us!

We love hearing that you received compliments on your new look, it truly means a lot to us. We look forward to seeing you again and providing you with excellent service.

Take care,
The team at Saks Hair Chester

First time here

Carol Dunsbee
22nd Nov 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

A very warm welcome from poppy. The salon was clean and tidy with a pleasant atmosphere. Poppy was friendly and professional listening to my requests,and she then advised further suggestion. I Was so pleased with the end results will definitely be booking again with Poppy.

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Response from Saks Hair Chester

Hi Carol,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you had a great experience at our salon and that Poppy provided you with a warm welcome and excellent service. We take pride in keeping our salon clean and tidy to create a pleasant atmosphere for our customers.

We're glad that Poppy was able to listen to your requests and make further suggestions to achieve your desired results. We will make sure to pass on your compliments to her. We look forward to welcoming you back for another appointment with Poppy soon!

Best,
The team at Saks Hair Chester

First time here

Carol Dunsbee
22nd Nov 2025
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

A very warm welcome from poppy. The salon was clean and tidy with a pleasant atmosphere. Poppy was friendly and professional listening to my requests,and she then advised further suggestion. I Was so pleased with the end results will definitely be booking again with Poppy.

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Response from Saks Hair Chester

Hi Carol,

Thank you so much for your review! We're thrilled to hear that you had a wonderful experience with Poppy at our salon. We take great pride in maintaining a clean and inviting atmosphere for all of our clients, so it's lovely to know that you noticed. It's also great to hear that Poppy was able to listen to your requests and offer helpful suggestions to achieve your desired results. We can't wait to have you back in the salon!

Best regards,
The team at Saks Hair Chester

Relaxing salon experience

Nicola Joyce
22nd Nov 2025
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

As always Ellie worked her magic and I’m really happy with my colour today. Erin was also great and finished my hair beautifully. Thank you both x

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Response from Saks Hair Chester

Hi Nicola,

Thank you for taking the time to leave us such a lovely review. It's great to hear that you are happy with your colour and that Ellie and Erin both did an amazing job on your hair. We will definitely pass along your kind words to them.

We always aim to provide our clients with the best service possible and it's wonderful to know that we succeeded in doing so for you. We really appreciate your support and we look forward to seeing you again soon.

Take care,
The team at Saks Hair Chester