Pkai Hair - Peterborough

Well, what a wonderful experience! My 1st visit and Shaun was absolutely brilliant in that understanding my hair and working just magic! Professional, friendly, fantastic use of scissors and overall very pleasant experience. I'd thoroughly recommend anyone with fine hair speak to Shaun. He totally understands 'hair'! Thank you Shaun. Looking forward to my next visit!

As usual - Shaun is always sociable and does a fabulous job with my hair! I always leave the salon in a good mood :)

Leah did my hair today. Absolutely love it. Her knowledge and professionalism were absolutely outstanding. Couldn’t be anymore happier.

I went to this salon for a haircut for my 9-year-old daughter. Both of us had agreed on a reference picture and showed it to the stylist before starting. While my daughter initially asked for just a trim, I expressed concerns about her not being able to manage her hair properly, and requested a slightly more practical cut.

Unfortunately, she seemed more focused on sticking to the child’s preference, without considering the context or offering professional guidance. She did a minimal trim and quickly wrapped up the job. When I politely asked for a little more trimming—as per the style we had both agreed on—things started to feel uncomfortable. The stylist and staff began reacting as if I was being overly demanding, creating an unnecessary scene in the salon.

Later, a senior stylist stepped in, but instead of properly addressing the haircut, he just snipped a few strands here and there unevenly, which left the hair looking puffy and unshaped. The whole situation felt very dismissive and intimidating, especially for a parent just trying to ensure a neat and manageable haircut for her child.

I expected a more professional and understanding approach, especially when both the child and parent had agreed on the hairstyle. Sadly, the experience felt rushed, unprofessional, and quite disappointing.

I'm.always.very.happy.with.my.hair.

Megan made me feel very relaxed, and my hair looks and feels amazing.

Laura was excellent, colour lift was brilliant, very happy

As always ollie is attentive and listens to what I want and I leave feeling really happy. Today he offered me a new service which I absolutely loved.

Megan was brilliant from start to finish with my neurodiverse daughter. She instantly made her feel at ease by coming over to the relaxed lounge area and sitting to my daughter’s level and talking about her hair and what she would like before taking her to wash her hair. She thought about all the noises and feelings that my daughter might not like and had an answer to anything that could have affected (cotton wool for her ears and making her aware whenever she was going to touch her face with the scissors or her hand etc) she asked her consistently if she was feeling ok checking the temperature of water and the noise and feelings. I couldn’t have asked for a better experience for her first time in a salon. Oakley absolutely loves her hair and was made to feel very important and special and like she in control of what Megan was doing. The overall cut is a little shorter one side than the other if I’m being completely honest but I cannot fault the exceptional service. We will definitely be back

Excellent customer service.
Great with my daughter.
Great stylist.
Thank you so much 😊 .

As always Shawn dis a brilliant job cutting my hair. I have very fine hair and his cut made my hair look much fuller and with more body. Thanks Shaun

So pleased with how the colour has turned out and can’t wait for my next appointment. Megan is very professional and a great hairdresser. Would highly recommend.

A good job was done, I’m very happy with the cut and finish.

Amazing service yet again from Megan at Pkai serpentine Green! Megan is a very talented Stylist, always delivers that first class service to her customers! Listens to what you want, and gets the job done successfully! Really really happy with my hair yet again! It looks amazing! Thankyou Megan!!

Ollie was lovely he listened to what I wanted and did exactly that.. happy to recommend

Professional friendly efficient. Looked after and washing hair issue accommodated.

It was my first time back since nov after surgery so it was lovely to see shaun

Thank you Ollie. Was disappointed to be told Genny wasn't there but Ollie made the experience relaxing and I am very pleased with the way he cut my hair.

Very happy with Emma’s cutting and styling.
Enjoy my visits to PKai. Friendly salon.

Perfect professional and very pleasant

Huge thanks to Ollie for such great service. Loved the hair and will return.

Very happy with outcome - as usual

Fabulous hair stylist , great customer care and gave me the perfect short neat cut I needed .

highly recommended

Always a good experience to come to Pkai ,Serpentine Green. Staff professional,helpful. Salon clean. Emma is a very skilled hairdresser&a lovely person.

I am so impressed with Olly. Both in the way that he does .my hair and also in his manner. He is such a courteous and helpful young man.

I am so impressed with Olly. Both in the way that he does .my hair and also in his manner. He is such a courteous and helpful young man.

Superb!

Lovely stylist. Really love my hair. Thank you x

I enjoyed my visit. Leah was welcoming and my hair looks so much healthier and shiny. I asked for beach waves and she did them beautifully. Thank you.

Friendly and informative. Great help and recommendation of certain hair products. Lovely style and cut and really like the end result.

Ollie always is so good and knows exactly what my son wants when he describes the hair cut to him. My son is hooked and doesn’t want to go anywhere else as Ollie is also very kind, pleasant and compassionate in his interactions with him. Thank you for all the lovely hair cuts thus far Ollie :-)

Fab as always!! Great chat and great service!!

Lovely lady and great end result. Love my hair colour.

Megan was lovely and did a very good job of my hair very impressed my first time in the salon great experience and I will be back

Amazing service from start to finish. Checked in prior to my appointment to engage what I was after. Spoke about options with my hair which I thought were not possible. Really patient listening to my specific requirements. Chatted throughout my appointment making me feel at ease especially as I was having a complete restyle. Showed how to style at home and maintain. Left feeling so much more positive about my hair and it feels so much nicer. Would book with Emma again!

Very pleasant girl
Looked after me well and felt
Very relaxed which is very important to
Me and Very satisfied with final finish with my hair thankyou. Emma

My hairdresser genny had left do Sally did my hair.. I was a little nervous having a new stylist but sally was great and I felt relaxed having a full head hi-lights with plenty of chatter and coffee deff recommend

Leah always does an amazing job of my hair, whether it’s cutting, colouring or styling. Always first class

Even though I had a strand test earlier in the week I have been left with very yellow hair. She also only trimmed my fringe and the back neck line. Then just put a hand full of product on it with a small scrunch and left it, no trimming the ends or styling it offering advice on styles for growing my hair. She came across as bored and wanting to get me out of the shop.
Very disappointed and I feel let down after staying away from hairdressers for this exact reason that you don't get what you ask for or pay for.

Shaun was very friendly and appeared to be a really experienced hair dresser. I am really happy with my haircut.

Laura has been a miracle maker in helping me through my journey of embracing my grey .
Throughout has worked her magic and cannot thank her enough for support and guidance in this journey.
Loving my new colour and love my grey which blends in a dream.
Thank you 😊

Excellent haircut.

I booked online today with Megan for a wash, cut and blow dry. Megan was very thorough when asking about the cut and gave good advice about getting the thickness back onto the ends and growing out layers. She was extremely polite throughout the appointment and told me about products too. I had a wonderful head massage whilst applying the conditioner. Really happy with the cut and style. Would definitely recommend this stylist.

I had my hair cut with Sean. I find sitting still difficult and he is really great with children who find this hard. He listened to both me and Mum about the length and gave good advice. Thank you Sean! I love my short hair :)

A good haircut and the stylist consulted with me at every stage.

Such a treat to have my hair cut by Sean today.

I visited today with the latest of challenges for Shaun and every time not only does he deliver he surpasses every expectation.

He is always ready to take on every challenge and does it with pride and professionalism.

Excellent as always

It's not just the wonderful haircut, it's the care and interest shown in me as a person that makes this a positive and uplifting experience.