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Spirit Hair Company

4.95
308 reviews
Kathleen Cottage, High Street, Downley, High Wycombe, Buckinghamshire, HP13 5XJ
01494 440132
Email us Leave a review Book online
About Services Reviews

About us

Established over 30 years ago by Lauren Turner, this sustainable and environmentally friendly salon offers a relaxed, warm and friendly ambience that creates a fabulous atmosphere where clients are treated to a 5 star service.

The team are trained to the highest standards in all aspects of hairdressing and enjoy regular courses to keep their skills updated, on trend and innovative. That’s why the salon has won numerous British Hairdressing Awards, an accolade to all our amazing clients, and a credit to the hard work that this team consistently put forward. We continue to strive for the best service possible and hope you can see how we enjoy making our clients feel extra special!

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Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.95
308 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Highlights and cut and blow dry

Caroline Green
5th Apr 2022
Team Member: Liz
4.5
Appointment verified by SaloniQ Software

Liked the cut and blonde highlights but was disappointed in the pink highlights that I asked for as there not really noticeable.

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Caroline, thank you for taking the time to send us a review, we very much appreciate all types of feedback. We were very sorry to hear that the pink highlights did not come out as well as expected, and were extremely pleased that you were prepared to come back to the salon so we could put this right for you. Once again thank you for the feedback and allowing us the opportunity to put it right.
From Lauren & The Team Spirit Hair Co Downley, High Wycombe ?

Not so happy

Lisa Evans
2nd Apr 2022
1.0

Not my best experience, had to wait 15min wasn't even offered a drink while I waited, or an apology No doubt Liz was running late but she still had time to check the previous customer out, though when it came to my check out I was handed over to one of the juniors who was unable to offer me a suitable time for my next 2 appointments. I also wasn't as pleased with my cut this time, maybe because of running late. The cost has really gone up, and will increase again next time. I don't feel valued customer any more. Will have to either look somewhere else or increase the time between my cuts to be able to afford it

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Lisa, thank you for taking the time to send us a review, all types of feedback is extremely important to us. The whole team at Spirit are truly sorry to hear that your last visit to the salon was not at all the experience that you deserved. We at Spirit pride ourselves not only on our experienced, knowledgeable & professional stylists but also 5* customer care to all our clients. We hope the fact that we have been in touch with you regarding this, you will give us the opportunity to give you the salon experience you deserve.
Lauren & The Team Spirit Hair Co Downley, High Wycombe ?

Wonderful haircut and wonderful service

Toni Brodelle
31st Mar 2022
5.0
Appointment verified by SaloniQ Software

Liv took time to really understand my hair and what I was looking for and the result is a great hairstyle I absolutely love! Spirit Hair Company is a truly special place staffed by a great team.

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Toni, Thank you for leaving the salon such a lovely review and a 5-star rating, it's truly appreciated! Liz will be so very happy to hear that you love your hair.
From all the team at Spirit Hair Co Downley, High Wycombe ?

Review

Lesley Cox
29th Mar 2022
Team Member: Liz
5.0

As always, friendly and professional. Can't be bad, have been a customer of Spirit for more than 20 years, would not go anywhere else. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Lesley, Thank you for leaving the salon a fabulous review and a 5-star rating, it's truly appreciated! I will be sure to pass your comments on to Liz who will be happy to hear you would not go anywhere else.?
From all the team at Spirit Hair Co Downley, High Wycombe ?

Love Spirit Salon!

Mrs Rachael Mcgregor
27th Mar 2022
Team Member: Serena
5.0
Appointment verified by SaloniQ Software

Serena and the rest of the Spirit team are always so friendly and professional. Serena listens to what I ask for and makes really helpful suggestions to make the most of my fine hair. So happy to come back time after time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Rachael, Thank you for leaving the salon a fabulous review and a 5-star rating, it's truly appreciated! Serena will be so happy to hear you love your hair.
From all the team at Spirit Hair Co Downley, High Wycombe ?

Top Salon

Ms Pat Dickinson
24th Mar 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I always enjoy my visit to Spirit Hair.
Staff are friendly, helpful and very professional.
Definitely a Top Salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Pat, thank you for leaving the salon such a wonderful positive review and a high rating it's truly appreciated! I will pass your comments on to Lucy who will be over the moon to hear you love your hair.
From all the Team at Spirit Hair Co Downley, High Wycombe ?

Excellent experience every time

Ms Abbie Espanhol
20th Mar 2022
Team Member: Serena
5.0
Appointment verified by SaloniQ Software

Serena really understands my hair type, always uses the best colour and treatments, is honest and I have always received such great service for many years. I can’t recommend Serena and Spirit Hair Co enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Abbie, Thank you for leaving the salon a fabulous & positive review also a 5-star rating, it's truly appreciated! Serena will be very happy to hear you love your hair.
From all the team at Spirit Hair Co Downley, High Wycombe ?

Beautiful colours cut and styled

Mrs Sandra Clare
16th Mar 2022
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

My hair is amazing

Service
Value
Result
Cleanliness
Atmosphere
Response from Spirit Hair Company

Hi Sandra, Thank you for leaving the salon a lovely review and a 5-star rating, it's truly appreciated! Lucy will be happy to hear you think your hair is amazing ?
From all the team at Spirit Hair Co Downley, High Wycombe ?

Leave a review »
About us

Established over 30 years ago by Lauren Turner, this sustainable and environmentally friendly salon offers a relaxed, warm and friendly ambience that creates a fabulous atmosphere where clients are treated to a 5 star service.

The team are trained to the highest standards in all aspects of hairdressing and enjoy regular courses to keep their skills updated, on trend and innovative. That’s why the salon has won numerous British Hairdressing Awards, an accolade to all our amazing clients, and a credit to the hard work that this team consistently put forward. We continue to strive for the best service possible and hope you can see how we enjoy making our clients feel extra special!