Zappas Twyford

The Old Post Office, High Street, Twyford, Berkshire, RG10 9AB

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:00
Friday 08:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.90
101 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Colouring

Shelly Scott
17th Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

As always Hannah listened and came up with a solution that I’m very happy with. She is always professional and makes my visits to the Salon enjoyable, probably why I’ve been seeing her for over 15 years

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Response from Zappas Twyford

Hi Shelly,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon and that Hannah provided you with a solution that you are happy with. We truly value your loyalty and are grateful to have you as a long-term client for over 15 years.

At Zappas Twyford, it is our priority to provide top-notch professional services while ensuring that our clients have an enjoyable and relaxing time at our salon. We are glad that Hannah was able to deliver this to you.

We look forward to seeing you again soon at Zappas Twyford!

Warmly,
The team at Zappas Twyford

Colouring

Shelly Scott
17th Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

As always Hannah listened and came up with a solution that I’m very happy with. She is always professional and makes my visits to the Salon, probably why I’ve been seeing her for over 15 years

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Response from Zappas Twyford

Hello Shelly Scott,

Thank you for taking the time to leave such a kind review. We are so glad to hear that you are happy with Hannah's service and solutions, and even more pleased to know that you have been a loyal customer for over 15 years. Hannah takes great pride in her professionalism and making sure our clients leave the salon satisfied.

Your continued support means the world to us and we look forward to seeing you again soon at Zappas Twyford.

Best regards,

The Team at Zappas Twyford

Very happy

Jane Care
15th Oct 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin always listens to what I’d like done to my hair & gets it 100% correct. Always really happy with the way she colours & cuts my hair.

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Response from Zappas Twyford

Hi Jane,

Thank you for taking the time to leave such a lovely review for Tamzin at our salon. We are so glad to hear that she always listens to your hair requests and delivers results that you are 100% happy with. Tamzin is a very talented stylist and we are lucky to have her on our team.

We truly appreciate your continued support and we can't wait to see you at your next appointment. Let us know if there is anything else we can do for you.

Best wishes from the team at Zappas Twyford

Zappas Salon

Ioana Birvu
12th Oct 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Friendly environment. Really pleased with my haircut.

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Response from Zappas Twyford

Hi Ioana,

Thank you so much for your kind words! We're glad that you enjoyed the friendly environment at our salon and that you were pleased with your haircut. Our team works hard to create a welcoming and enjoyable experience for all of our clients.

We hope to see you back at our salon soon! As always, feel free to reach out to us if you need any further assistance.

Best,
The Zappas Twyford Team

Love the ‘Do’

Sharron Griffiths
9th Oct 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Lovely experience. Bronwyn is a fab stylist. Kept fully updated all the way through.

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Response from Zappas Twyford

Hi Sharron,

Thank you for your lovely review! We are thrilled to hear that you had a great experience at our salon and enjoyed having Bronwyn as your stylist. We pride ourselves on keeping our clients updated throughout their appointment and we are glad that you noticed our efforts. We appreciate your kind words and we look forward to seeing you again soon!

Best,
Team at Zappas Twyford.

Blow dry

Anonymous
5th Oct 2025
5.0

Great curls

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Response from Zappas Twyford

Hi there!

Thank you for sharing your lovely feedback about our salon. We are delighted to hear that you had a great experience with us and that you are pleased with your curls.
We appreciate your support and look forward to seeing you again soon. Feel free to recommend us to your loved ones too!

Warm wishes,
The Team at Zappas Twyford

Always a great cut!

Maddy Kelly
4th Oct 2025
Team Member: Amelia
4.5
Appointment verified by SaloniQ Software

Always a great cut and friendly team!

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Response from Zappas Twyford

Hi Maddy,

Thank you so much for leaving us a lovely review! We're thrilled to hear that you always receive a great cut from our team and that you find us friendly too. We pride ourselves on providing top-notch services and creating a welcoming atmosphere for our clients.

We hope to continue exceeding your expectations in the future and we can't wait to welcome you back to our salon. Thank you for your support and for being a part of our Zappas Twyford family.

Best regards,
The Team at Zappas Twyford

Happy with haircut

Helen Jones
4th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy always does a fantastic cut and she's lovely

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Response from Zappas Twyford

Hi Helen,

Thank you so much for taking the time to write such kind words about Lucy and our salon! We are thrilled to hear that you always have a fantastic experience with her and think she's lovely. We will pass along your compliments to Lucy, she will be so happy to hear it!

We appreciate having you as a loyal client and look forward to seeing you at your next appointment! Have a great day!

Warmly,

The team at Zappas Twyford

Lovely treatment

Hayley Druce
30th Sep 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Thanks Kayleigh for another lovely treatment. I can really see an improvement with hair since starting :) see you soon

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Response from Zappas Twyford

Hi Hayley, thank you for taking the time to leave us a review. We are so glad to hear that you noticed an improvement in your hair after your treatment with Kayleigh. We strive to provide our clients with the best experience and results, and it means a lot to us when we hear positive feedback. We look forward to seeing you soon for your next appointment. Take care! Team at Zappas Twyford

Great!

Lizzie Foley
28th Sep 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey was lovely. Great experience:)

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Response from Zappas Twyford

Hi Lizzie, thank you for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you had a great experience with Casey! He is truly a talented stylist and we will make sure to pass along your kind words to him. We hope to see you again soon for another fantastic experience. Have a lovely day!
Best,
The Team at Zappas Twyford

Cassie is incredible

Sonia Cheema
23rd Sep 2025
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

I travel from Surrey to see Cassie! She was recommended by my sister who also has her hair done by Cassie. She is a genius when it comes to getting the perfect brown shade for dark hair (black/dark dark brown). My hair colour never goes orange, she gets it spot on each time. And of course Cassie is the kindest and most sweetest lady! I won’t trust anyone else with my hair!

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Response from Zappas Twyford

Hi Sonia Cheema,

Thanks for taking the time to leave us such a lovely review. We really appreciate it! We're glad to hear that you are happy with the service provided by Cassie and that your sister also recommended her to you.

It's wonderful to hear that Cassie's talent and expertise in creating the perfect brown shade for dark hair has been consistent each time you visit us. She truly is a genius in her craft. We're also happy to hear that you feel comfortable and well taken care of while in Cassie's chair. Your trust in us means a lot and we are committed to keeping your hair looking its best.

We can't wait to see you again and continue to provide you with top-notch service. Thank you for choosing Zappas Twyford!

Best regards,
The team at Zappas Twyford

Saturday blowdry

Charmaine Holland
21st Sep 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Lovely blow-dry!

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Response from Zappas Twyford

Dear Charmaine,

Thank you for taking the time to leave us a lovely review! We're so happy to hear that you had a great blow-dry experience at our salon.

We always strive to provide our clients with the best service and we're so glad that we were able to exceed your expectations. Your kind words mean a lot to our team and we'll be sure to pass on your feedback.

We can't wait to have you back at our salon for your next appointment. Thank you for choosing us and we hope to see you again soon!

Warmly,
The team at Zappas Twyford

Bronwyn’s Brew: Perfect Espresso & Mocha Colour & Cut

Miss Debora Murphy
21st Sep 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

My hair is now a delicious mix of espresso and mocha tones, with a gentle, natural balayage that glows like warm coffee in sunlight. Bronwyn’s precision cut leaves it soft and flowing. Absolute artistry. I left feeling confident.

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Response from Zappas Twyford

Hello Debora,
Thank you so much for leaving such a lovely review! We are thrilled to hear that you enjoyed your visit to our salon and that Bronwyn's skills left you feeling confident. We are glad that the espresso and mocha tones of your hair, along with the gentle balayage, gave it a beautiful warm glow in the sunlight. At Zappas Twyford, we pride ourselves on our artistry and precision cuts, so we're delighted to know that we could provide that for you. Thank you again for your kind words and we look forward to seeing you again soon!
Warmly,
The Team at Zappas Twyford

Excellent

Erica Brittan
19th Sep 2025
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Amelia is an excellent hairdresser and always gives good advice. I never leave the Twyford salon feeling disappointed. She is also a lovely girl and always welcoming.

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Response from Zappas Twyford

Hi Erica,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you always have a great experience with Amelia at our Twyford salon. We couldn't agree more that she's both talented and welcoming, we're lucky to have her on our team.

We hope to see you again soon and continue providing you with excellent service and advice.

Best,
The team at Zappas Twyford

Supersleekstyle!

Lynda Hughes
18th Sep 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

All the people involved in transforming my hair made the experience a relaxed and enjoyable one, with a lovely result- I know look more 'grown-up '

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Response from Zappas Twyford

Hi Lynda,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a relaxed and enjoyable visit and that you are happy with the results. Our team takes great pride in creating a positive and comfortable atmosphere for our clients.

We are glad we could help you achieve a more grown-up look and we hope you continue to love your hair! Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Zappas Twyford

I always leave feeling and looking so much better !

Charlotte Eldridge
18th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

A relaxed space where you are looked after and come out feeling and looking a different person.

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Response from Zappas Twyford

Hi Charlotte,

Thank you so much for taking the time to leave us a review. We are so glad to hear that you enjoyed your experience at our salon and felt well taken care of. It is always our goal to make our clients feel relaxed and refreshed when they leave our salon.

We are happy to have been a part of your transformation and hope to see you again soon. Thank you for choosing our salon and we look forward to welcoming you back in the future.

Best,
The Team at Zappas Twyford

Highlights

Tracy Ray
17th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

L listens to my requests and meets them every time. I love my adjusted colour and bouncy blow dry x

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Response from Zappas Twyford

Hi Tracy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that L listened to your requests and delivered beautiful results every time. Our team at Zappas Twyford always strives to make sure our clients leave feeling happy and satisfied.

We are especially glad that you love your adjusted colour and bouncy blow dry. It's always great to know that our clients leave feeling confident and looking fabulous. We appreciate your support and look forward to your next visit with us!

Take care and best regards from the team at Zappas Twyford.

Cut and finish

Tina Longhurst
15th Sep 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

So happy I decided to change my hairdresser and meet Kayleigh who is fantastic ☺️

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Response from Zappas Twyford

Hi Tina,
Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with Kayleigh at our salon. We pride ourselves on having a talented team and we're happy to hear that she exceeded your expectations. We hope to see you again soon for your next hair appointment. Take care,
The team at Zappas Twyford

Happy with haircut

Helen And Annabel Jones
8th Sep 2025
Team Member: Lucy
5.0

Really happy with my haircut. Lucy always styles it well and is friendly. I would appreciate a student discount in future! Thank you

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Response from Zappas Twyford

Dear Helen and Annabel,

Thank you for your review and for being a valued client at our salon. We are glad to hear that you are happy with your haircut and that Lucy always provides excellent service and a friendly experience. We take great pride in our team's expertise and dedication to our clients.

In regards to student discount, please bring a copy of student ID and we would be happy to apply the 15% student discount on services. Sorry this has slipped through our team but we will get the discount added for you at your next appointment.

Thank you again for choosing our salon and for taking the time to share your feedback. We look forward to welcoming you back for your future salon needs.

Best regards,
The team at Zappas Twyford

Very Happy

Venetia Croxford
8th Sep 2025
Team Member: Hannah
4.0
Appointment verified by SaloniQ Software

Always very happy with Hannah

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Response from Zappas Twyford

Hi Venetia,

Thanks so much for taking the time to leave a review! We're thrilled to hear that you are always happy with Hannah's services. We will be sure to pass along your kind words to her.

We strive to provide exceptional experiences for all of our clients and it's wonderful to know that we have met your expectations. We hope to see you again soon!

Best,
The Team at Zappas Twyford

Love my hair!! 💁‍♀️

Saphi Bridges
8th Sep 2025
5.0
Appointment verified by SaloniQ Software

Amelia is a magician when it comes to hair, she knows exactly what I want to achieve and always looks after me,

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Response from Zappas Twyford

Hi Saphi,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Amelia has been able to work her magic on your hair and deliver the results you were looking for. We pride ourselves on providing excellent service and making sure our clients feel taken care of.

We appreciate your kind words and look forward to seeing you again soon. Take care!

All the best,
The team at Zappas Twyford

Amazing job by Lucy!

Sophie Thorner
6th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Was recommended to Lucy by the lady who does my hair extensions. Had my hair done yesterday and so so happy with it!

From start to finish, the whole process from the consultation, skin test, going through exactly what I wanted and getting advice was great. I left the salon yesterday incredibly happy with my hair, after not having it highlighted or coloured in a year, I absolutely love the results and will definitely be returning.

Lucy even gave me advice in styling my own hair, taking the time to explain what she was doing so I could do it myself at home.

I purchased a hair treatment that’s sold at the salon that was recommended after asking for advice which I’m yet to use but excited to try!

The whole team at the Twyford salon I spoke to yesterday and at my consult are a credit there, I felt comfortable and was constantly made sure I was okay for a drink.

Again, I will definitely be back! Thank you so much again :)

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Response from Zappas Twyford

Hi Sophie,

Thank you so much for your lovely review! We are delighted to hear that you had a great experience at our salon. Our team at Zappas Twyford takes great pride in providing top-notch services to our clients.

We are delighted to hear that you were impressed with the whole process, from the consultation to the final results. We always strive to ensure that our clients are well informed, and we are glad that we were able to meet your expectations.

We are also happy to hear that Lucy gave you some helpful tips for styling your hair at home. We hope you enjoy using the hair treatment you purchased, and we look forward to seeing the results on your next visit.

Thank you for choosing our salon, and we can't wait to welcome you back for another fantastic experience!

Best regards,

The team at Zappas Twyford

Haircut

Tina Lightfoot
5th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Great all so good

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Response from Zappas Twyford

Dear Tina,

Thank you for the positive review! We are delighted to hear that you had a great experience at our salon. Our team at Zappas Twyford always strives to provide the best services to our customers.

We are so glad that you enjoyed your visit and that everything was to your satisfaction. We would love to have you back at our salon soon, and we promise to make your future visits just as pleasant.

Thank you again for your kind words, we truly appreciate it.

Best regards,

The team at Zappas Twyford

Hair cut

Rebecca Mole
1st Sep 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

She did a fab job with my 13 year old daughter’s hair - she was very happy with the cut, style and advice about how to grow her fringe out -

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Response from Zappas Twyford

Hi Rebecca,

Thank you for leaving us such a lovely review! We are thrilled to hear that your daughter had a great experience with us and that she is happy with her new hair cut and style. Our team always strives to provide the best advice to our clients, and we're glad that our stylist was able to help your daughter with her fringe.

We hope to see you both again soon at Zappas Twyford. Thank you for choosing our salon for your hair needs.

Warmly,
The Zappas Twyford Team

Short notice wash cut and blow dry

Viv Roberts
1st Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Last minute appointment with new stylist Lucy. Great service. Very happy with result . Thank you

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Response from Zappas Twyford

Hi Viv,

Thanks so much for leaving us a review! We're glad you were able to snag a last-minute appointment with Lucy, and we're even happier to hear that you had a great experience with her. We'll make sure to pass along your kind words to Lucy and the rest of our team.

We're delighted that you're pleased with the end result of your appointment. It means a lot to us that you took the time to share your positive experience. Please don't hesitate to reach out to us if you ever need anything in the future.

Thanks again for choosing our salon. We look forward to seeing you again soon!

Best,
The Zappas Twyford Team

Lucy

Sophie connor
26th Aug 2025
Team Member: Lucy
5.0

Lucy was amazing with my hair she does such a great cut and really takes care of the detail of getting my hair looking how I want

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Response from Zappas Twyford

Hi Sophie, thank you for sharing your experience with us! We're glad to hear that Lucy provided you with an amazing hair cut and paid close attention to the details to make sure it turned out exactly how you wanted. We appreciate your kind words and will be sure to pass them along to Lucy. We hope to see you again soon for another wonderful experience! Take care, Team at Zappas Twyford.

Hair cut

Anonymous
19th Aug 2025
5.0

Amy was great for me as I have very thin hair at the front but she took great care. Thank you

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Response from Zappas Twyford

Thank you for leaving us a review. We are delighted to hear that Amy took great care of you, especially with your thin hair at the front. Our team is dedicated to providing excellent service to all our clients, regardless of hair type. We appreciate your kind words and hope to see you again soon at Zappas Twyford. Best, The Zappas Twyford Team.

Great cut and service

Shashi Rana
18th Aug 2025
5.0
Appointment verified by SaloniQ Software

Excellent service and cut. Thank you Louise.

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Response from Zappas Twyford

Hi Shashi,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with Louise at our salon. Our team strives to provide the best service to all our clients, and we are glad that this reflected in your visit.

We hope that you will continue to trust us for your hair care needs. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you again for your support.

Best,
The Team at Zappas Twyford

Colour and cut….fab fab fab .

Nicky Flint
17th Aug 2025
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

Lucy has been cutting and colouring my hair for sometime ..she’s thorough,listens to what you want and delvers . Always a pleasure going to Zappas in Twyford.

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Response from Zappas Twyford

Hi Nicky, thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Lucy has been consistently delivering great cuts and colors for you. We pride ourselves on listening to our clients' needs and providing a top-notch experience. We can't wait to have you back at Zappas Twyford for your next visit. Thanks again for your support and kind words! Warmly, The Zappas Twyford team

My scheduled visit to Zappas Twyford.

Jane Berrell
14th Aug 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is always friendly, bubbly and professional.

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Response from Zappas Twyford

Hi Jane,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words about Lucy's service. Our team at Zappas Twyford strives to provide a friendly and professional experience for all our clients.

We're glad you had a good time at our salon and we look forward to seeing you again. If there's anything we can do to make your next visit even better, please let us know.

Warm regards,
The Zappas Twyford Team

Fabulous

Ms Beth Brewer
12th Aug 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Louise always does such a fantastic job. I enter the salon looking drab I come out feeling fabulous, transformed and more confident every single time. Thank you so much.

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Response from Zappas Twyford

Dear Ms Beth,
Thank you for your lovely review and kind words about our salon. We are thrilled that you always leave feeling fabulous and more confident after your visits with Louise. She truly does an amazing job and we are lucky to have her on our team.
Thank you for your loyalty and we look forward to seeing you again soon.
Best,
The Team at Zappas Twyford

Best Ever Bob

Sarah Miller
12th Aug 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Absolutely love my new hair, beautifully cut, so preciise and professional, I love it so much, thank you Tamzin,

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Response from Zappas Twyford

Hi Sarah,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you love your new hair and had a great experience with Tamzin. Our team strives to provide the best services to our clients and we are glad to hear that we met your expectations. Your kind words mean a lot to us.

We look forward to seeing you again soon at Zappas Twyford.

Best,
Team at Zappas Twyford

Excellent service

Jane Care
31st Jul 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin listened to what I wanted & went out of her way to make sure I was happy with my change of hair colour & style.

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Response from Zappas Twyford

Dear Jane,

Thank you so much for your lovely review! We're delighted to hear that you had a great experience with Tamzin at our salon. Our team at Zappas Twyford always aims to listen to our clients' wishes and ensure they leave feeling happy and satisfied with their new hair color and style.

We're thrilled that Tamzin went the extra mile to make sure you were pleased with your change. Your feedback means a lot to us and we will make sure to pass on your kind words to Tamzin.

We look forward to welcoming you back for your next appointment!

Best regards,
The team at Zappas Twyford

Fantastic highlights!

Ms Michaela Palmer
30th Jul 2025
Team Member: Amy
4.5
Appointment verified by SaloniQ Software

As always, a perfect visit to Zappas Twyford 😊 All the team are so friendly and welcoming. Amy selected perfect colours for my highlights to bring back much needed warmth, shine and depth to my ageing, dull hair. She always understands exactly what I want even if I’m not describing it very clearly! She has been looking after my hair now for nearly twenty years so knows exactly what to do to make it look healthy and stylish. Thank you Amy!

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Response from Zappas Twyford

Hi Ms Michaela,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a perfect visit to our salon. Our team takes pride in providing a friendly and welcoming atmosphere for our clients.

We are also happy to hear that Amy did an amazing job with your highlights and understood exactly what you wanted, even when it was difficult to describe. She has been a valued member of our team and it is wonderful to hear that she continues to make your hair look healthy and stylish.

We truly appreciate your loyalty and support over the years. Looking forward to seeing you again at Zappas Twyford soon!

Best regards,
The team at Zappas Twyford.

Saturday treat!

Charmaine Holland
27th Jul 2025
5.0

Thanks Louise for a lovely blow-dry!

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Response from Zappas Twyford

Hi Charmaine,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a lovely experience with Louise and enjoyed your blow-dry. We pride ourselves on delivering top-notch services to all of our clients.

We look forward to seeing you again at the salon soon. Your continued support means the world to us.

Warmly,
The team at Zappas Twyford

Happy customer

Mrs Patrica Heath
25th Jul 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Thank you Amy always does my hair fantastic
Lovely staff so cheerfully and helpfull

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Response from Zappas Twyford

Dear Mrs. Patrica Heath,

We're delighted to hear that you had a fantastic experience with Amy at our salon. Our team strives to provide the best services to our customers, and we're thrilled that we were able to make your visit enjoyable. We appreciate your kind words about our lovely staff. We take pride in our cheerful and helpful team, and we're glad it made your visit even more special.

Thank you for taking the time to share your positive feedback with us. We look forward to welcoming you back to our salon soon.

Best wishes,
The Team at Zappas Twyford

My daughter felt like a princess

Ms Beth Brewer
24th Jul 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Louise did a fantastic job. My daughter wanted to have a ‘style’ for her birthday. She selected a photo and Louise did it exactly how she wanted it. Her face said it all and Louise made her feel so special and beautiful. She really did look gorgeous and everyone commented on how lovely she looked. Louise is so professional and welcoming and a huge asset to Zappa’s. I would t go anywhere else.

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Response from Zappas Twyford

Dear Ms Beth,

Thank you for taking the time to leave us a review. We are so glad that you and your daughter had such a positive experience at our salon. We are delighted to hear that Louise was able to recreate the style your daughter wanted for her birthday, and that she felt special and beautiful. We agree that Louise is truly a professional and a valuable member of our team. Thank you also for mentioning our welcoming atmosphere, we strive to make every client feel comfortable and at home during their visits. We appreciate your loyalty and hope to see you and your daughter again soon.

Best wishes,
The Zappas Twyford Team

Fantastic cut

Clair Harding-Brown
21st Jul 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah understands me my hair and my aims

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Response from Zappas Twyford

Hi Clair,
Thank you so much for leaving us such a lovely review. We're so glad to hear that Hannah was able to understand your hair goals and help you achieve them. It's always our top priority to make sure our clients feel heard and happy with their hair. We appreciate your kind words and look forward to seeing you again soon.
Best,
the team at Zappas Twyford.

So pleased

Sue Flynn
18th Jul 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah, so pleased with the lovely highlights you did for me, hair looks brighter again

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Response from Zappas Twyford

Hi Sue,
Thank you for taking the time to leave a review. We're thrilled to hear that you were pleased with your highlights done by Hannah. We strive to make our clients' hair look brighter and we are happy to have achieved that for you. Thank you for choosing our salon and we look forward to seeing you again soon.
Best,
The team at Zappas Twyford.

Girl goes blonde

Martine Randall
12th Jul 2025
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Yesterday I had a full head of highlights on my very overdue hair. I had the amazing Cassie, she was fabulous, she listened to my wishes and as being a blonde herself she understood. My highlights are fantastic, she has done a fantastic job. Will definitely be returning, we are now on a mission to have long strong shiny healthy hair and I know together we will achieve!!!

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Response from Zappas Twyford

Dear Martine,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with Cassie and are loving your new highlights. We pride ourselves on our team's ability to listen to our clients' wishes and deliver fantastic results, and we are happy to hear that Cassie did just that for you.

We are equally excited to join you on your mission to achieve long, strong, shiny, and healthy hair. We are confident that together, we can reach your hair goals and keep you looking fabulous.

Thank you for choosing our salon and for your wonderful feedback. We look forward to seeing you again soon!

Best regards,

The Zappas Twyford team

Short hair re-style

Sarah Fenton
11th Jul 2025
5.0
Appointment verified by SaloniQ Software

I made an appointment with Hannah to reshape my short hair (which I had unsuccessfully tried to grow). Hannah has cut my hair beautifully.... it looks and feels great. Exactly as I wanted. Thank you Hannah!

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Response from Zappas Twyford

Hi Sarah,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Hannah at our salon.

We're so glad that Hannah was able to give you the haircut you wanted and make your hair look and feel great. We'll make sure to pass along your kind words to her.

We appreciate your support and look forward to seeing you at our salon again soon.

Best,
The Zappas Twyford team

Short hair re-style

Sarah Fenton
11th Jul 2025
5.0
Appointment verified by SaloniQ Software

I made an appointment with Hannah to reshape my short hair (which I had unsuccessfully tried to grow). Hannah has cut my hair beautifully.... it looks and feels great. Exactly as I wanted. Thank you Hannah!

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Zappers Twyford had Louise

Anonymous
7th Jul 2025
5.0

I’ve been to so many salons never got what I wanted tried zappers had louise do my hair she listen to what I said I showed her pictures she even done few tweaks to it to get it right for me couldent recommended her anoth I’ll be going back to her on a regular basis had time for me 5x salon

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Response from Zappas Twyford

Hi there,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a positive visit to our salon and that our stylist Louise was able to create a look that you were happy with. We always strive to listen to our clients and make sure that we understand their vision, and it's great to hear that Louise did just that.

We are thrilled that you have chosen to become a regular client and we can't wait to see you again soon. Thank you for your trust and support, it means a lot to us.

Best,
The team at Zappas Twyford

Hairline touch up

Gurdip Dhariwal
26th Jun 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin was excellent and looked after my hair colour is lovely. Had coffee and biscuits and had lovely fusio hair treatment. I felt so light and happy. I recommended Tamzin anytime. Thankyou !!!

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Response from Zappas Twyford

Hi Gurdip,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with Tamzin and that you were happy with your hair colour and the fusio hair treatment.

We strive to provide excellent service and it makes us happy to know that Tamzin has met your expectations and left you feeling light and happy. Thank you for recommending her, we will be sure to pass on your kind words to her.

We appreciate your patronage and look forward to seeing you again soon!

Warmly,
The team at Zappas Twyford

Good experience

Beryl Mclean
24th Jun 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

An impressive first visit. Bronwyn advised and agreed on colouring and style. I am really pleased with the result.

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Response from Zappas Twyford

Hi Beryl,
Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Bronwyn provided excellent advice on your hair colour and style, and that you are happy with the end result. We appreciate your feedback and are pleased to have met your expectations during your first visit.
We hope to continue providing you with top-notch services and making your future visits just as impressive. Thank you for choosing us as your salon and for supporting our team at Zappas Twyford.
Take care,
The Zappas Twyford Team

Mrs

Jackie Morley
23rd Jun 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is friendly and very skilled. I really enjoyed my visit thoroughly and am extremely happy with results

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Response from Zappas Twyford

Hi Jackie,

Thanks so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience at our salon and that Lucy was able to make your visit enjoyable. We pride ourselves on having a team of highly skilled and friendly stylists, so it's wonderful to know that we met your expectations.

It's always our goal to make sure our clients are happy with their results, so we're delighted to hear that you're extremely satisfied. Thank you for choosing our salon!

Take care,
The team at Zappas Twyford

Great cit

Gai Mcneile
21st Jun 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin was brilliant. Listened to what I wanted, checked in with me throughout the cut to make sure I was happy. The end cut was great, really happy and would use her again. Everyone at the salon were very friendly too.

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Thank u!

Kiran Campbell Plait
20th Jun 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Thank u for the rescue operation Bronwen!

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Hair re-style

Charmaine Holland
16th Jun 2025
5.0
Appointment verified by SaloniQ Software

Lucy executed a perfect cut and blow-dry,always leave the salon feeling great!

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Fantastic haircut

Mr Paul Humphreys
16th Jun 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

I assume 40012R is Rebecca? That’s a bit sad you don’t have their names? But Rebecca did a fantastic job as always and I am very grateful for her skills.

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Response from Zappas Twyford

Hi Mr. Paul Humphreys,

Thank you for taking the time to leave us a review! We are glad to hear that you had a great experience with Rebecca at our salon.

We apologize for not including our staff's names, we are currently in the process of updating the system. We will definitely make sure to pass along your kind words to Rebecca/Louise, we are lucky to have her on our team and we are happy to hear that she did a fantastic job as always.

We truly appreciate your support and we look forward to seeing you again soon.

Best,
The team at Zappas Twyford