Zappas Twyford

The Old Post Office, High Street, Twyford, Berkshire, RG10 9AB

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:00
Friday 08:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
192 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Amazing

Ella Nelson
14th Jul 2026
Team Member: Bronwyn
5.0

Got my hair cut to a short length by Bronwyn. She was good at explaining all the different steps and I love my new haircut.

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Response from Zappas Twyford

Hi Ella Nelson,

Thank you for sharing your experience at our salon. Its lovely to hear that you had a great haircut with Bronwyn and that she was able to explain the process to you in detail. We take pride in providing our clients with informative and personalized services.

Thank you for choosing our salon and for trusting us with your hair.

Best regards,
The team at Zappas Twyford

blowdry

Catherine Morris
8th Jul 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I love my hair thank you so much! Tamzin is amazing, she is so lovely and my blow dry always turns out so good and bouncy xx

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Response from Zappas Twyford

Hi Catherine,

We are so happy to hear that you love your hair! Thank you for taking the time to leave such a kind review. We will make sure to pass along your compliments to Tamzin, she truly is amazing and we are lucky to have her as part of our team. We are glad that you always leave with a good and bouncy blow dry - that's exactly what we strive for!

Thank you again and we look forward to seeing you again soon.

Best,
The Team at Zappas Twyford

More atmosphere in a morgue

Mr Charlie Le Verrier
7th Jul 2026
3.0
Appointment verified by SaloniQ Software

My regular stylist had to take day off so was substituted.

Very odd atmosphere in salon, usually buzzing but felt like people were just waiting for day to end - maybe because virtually zero clients in.

Young woman who washed my hair apart from checking water temp ok and asking if I wanted a head massage didn’t speak.

Hair stylist cut hair as I wanted so a big thumbs up for that BUT I’ve had more conversation with a dentist while they were extracting a tooth. It was very bizarre and I tried to initiate ‘chat’ (I’ve worked in sales and marketing for over 44 years) but after getting EXTREMELY little response I just sat throughout in total silence, all very weird / awkward.

Was never like that when Lucy used to cut my hair or with Amelia since Lucy left for sunny Australia.

I may be very old physically and perhaps considered not relatable to younger people but was a customer regardless of this.

I use the word was as I will not be going back to Zappas Twyford again.

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Response from Zappas Twyford

Dear Mr. Charlie,

Thank you for taking the time to share your experience with us. We apologize for the odd atmosphere you encountered during your recent visit. We understand that a change in your regular stylist can feel uncomfortable, but we assure you that our team is dedicated to providing quality services to all our clients.

We appreciate your positive feedback about the hair cut, and we are glad to hear that it was done as per your preference. However, we regret that there was a lack of conversation during your visit. Our team takes great pride in building a friendly and relaxed atmosphere for our clients, and we apologize if this was not reflected during your visit.

We strive to provide excellent service to all our clients, regardless of their age or background. We value your feedback and will use it as an opportunity to improve. We hope you give us another chance to provide you with a better experience in the future.

Thank you for your loyalty to our salon, and we hope to see you again.

Sincerely,
The Team at Zappas Twyford

Great cut

Gai Mcneile
30th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin listened to what I wanted and delivered. Lots of attention to detail. A great cut and finish

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Response from Zappas Twyford

Hi Gai,

Thank you so much for leaving such a lovely review for us! We are delighted to hear that you had a positive experience with our stylist Tamzin, and that she listened to your requests and delivered with great attention to detail. We always strive to provide our clients with the best cut and finish possible, so it's great to know that Tamzin was able to achieve that for you.

We truly appreciate your support and are grateful for your feedback. We hope to see you again soon for your next hair appointment.

Best,
The Zappas Twyford Team

Wash and blow dry

Tina/Ben Lightfoot
26th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Such a brilliant young stylist, always makes my hair look so special. Thank you so much

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Response from Zappas Twyford

Hi Tina/Ben Lightfoot,

Thank you for your kind words and for taking the time to leave us a review. We're so happy to hear that you had a great experience with one of our talented stylists. It's always our goal to make our clients feel special and leave with beautiful hair. We appreciate your support and look forward to seeing you again soon.

Warmly,
The Team at Zappas Twyford

Precision cutting

Ms Michaela Palmer
26th Jun 2026
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Another expert cut and great styling for my son’s thick hair; perfectly blended really short sides with a little more length on top; all done with precision cutting rather than using a shaver; so skilled! Finished perfectly with wax. Great hospitality and chat, thank you, Louise for another fab Zappas experience ☺️

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Response from Zappas Twyford

Hi Ms Michaela,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that your son's haircut turned out exactly how he wanted it. Our team takes great pride in providing precise and skilled haircuts to our valued clients. We are also glad to know that you both enjoyed your experience at our salon, and we appreciate your kind words about our hospitality. Thank you for choosing Zappas Twyford, and we can't wait to see you both again soon!

Warm regards,
The Zappas Twyford team

Restyle & colour

Ms Linda Burton
23rd Jun 2026
4.5
Appointment verified by SaloniQ Software

Kayleigh coloured my hair
Hannah cut/styled it
Both were FAB.

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Response from Zappas Twyford

Dear Ms Linda,

Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that both Kayleigh and Hannah did a wonderful job with your hair. We pride ourselves on providing high-quality services and it's always great to know when our clients are happy with the results.

We will make sure to pass on your kind words to Kayleigh and Hannah, as they will be delighted to hear it. We are grateful to have such talented and dedicated members on our team.

We hope to see you again soon at Zappas Twyford for your next cut and color! Have a fantastic day.

Warmly,
The team at Zappas Twyford

Fab highlights!

Ms Michaela Palmer
23rd Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

With Amy’s expert advice we updated the colour choices and she blended them perfectly to create warmth, lift and depth while ensuring great coverage. The colour protect treatment not only moisturised and conditioned my treated hair but also left a brilliant shine. Thanks, Amy, another happy visit :-)

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Response from Zappas Twyford

Dear Ms. Michaela Palmer,

Thank you so much for taking the time to leave this lovely review about your recent visit to our salon. We are thrilled to hear that you enjoyed your experience with our stylist Amy and that she was able to provide you with expert advice and beautiful color choices.

At our salon, we strive to create a warm and welcoming environment for all our clients, and we are delighted to hear that you felt comfortable and satisfied with your visit. We are also glad to know that you noticed the fantastic results of our color protect treatment, which not only moisturizes and conditions but also provides a brilliant shine.

Thank you again for your kind words, and we look forward to welcoming you back to our salon in the future.

Warmly,
The Team at Zappas Twyford

My scheduled visit to Zappas Twyford.

Jane Berrell
23rd Jun 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Cassie is a brilliant hairdresser. She is so easy to talk to & always gives me a fantastic cut & finish.

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Response from Zappas Twyford

Hi Jane,

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a great experience with Cassie at our salon. She truly is an amazing hairdresser and we're lucky to have her on our team.

We strive to provide each of our clients with an exceptional and personalized experience, and it's rewarding to know that we've succeeded in your case. Your satisfaction is our top priority, and we appreciate your support and loyalty!

We look forward to seeing you again soon at Zappas Twyford.

Best regards,
The Zappas Twyford Team

Lovely blowdry

Charmaine Holland
21st Jun 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Lovely weekly treat, fabulous result!

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Response from Zappas Twyford

Hi Charmaine,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely weekly treat at our salon and that you were happy with the fabulous result. It gives us great joy to know that we were able to provide you with a wonderful experience.

We hope to see you again soon and continue to provide you with the best services. As always, our team at Zappas Twyford is here to make sure you leave feeling happy and satisfied.

Take care!

The Zappas Twyford Team

Excellent as Always

Jane Thorpe
18th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Excellent in every way

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Response from Zappas Twyford

Hi Jane,

Thank you so much for your review! We are delighted to hear that you had an excellent experience with us. Our team at Zappas Twyford strives to provide the best services to our clients and it's always great to receive such positive feedback.

We are delighted that you were satisfied with our services and we hope to see you again soon! Your support means a lot to us. Have a fantastic day!

Best regards,
Team at Zappas Twyford

Another fabulous haircut

Angela Stonell
18th Jun 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

I am so happy with my new hairstyle. Amelia is a fantastic hairdresser and really understands my hair and the style I want to achieve. She’s also a kind and friendly person who makes you feel at ease sitting in the stylist”s chair.

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Response from Zappas Twyford

Dear Angela,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your new hairstyle and that Amelia did such a fantastic job. We will be sure to pass along your kind words to her.

We pride ourselves on having talented and friendly stylists who truly understand our clients' hair needs and desired styles. We are delighted that Amelia was able to make you feel comfortable and at ease during your time in the stylist's chair.

Thank you again for your review, Angela. It means a lot to us! We can't wait to see you again and help you achieve your desired look.

Best wishes,
The team at Zappas Twyford

Another fabulous haircut

Angela Stonell
18th Jun 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

I am so happy with my new hairstyle. Amelia is a fantastic hairdresser and really understands my hair and the style I want to achieve. She’s also a kind and friendly person who makes you feel at ease sitting in the stylist”s chair.

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10/10

Catherine Morris
17th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin did such a good job on my hair! I am so happy with the colour and blow dry, would definitely recommend:) Thank you Tamzin xx

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Response from Zappas Twyford

Dear Catherine,

Thank you for leaving a lovely review for Tamzin! We are thrilled to hear that you are so happy with your hair. It means a lot to us that you would recommend us to others. Tamzin will be delighted to hear your feedback too! We truly appreciate it.

Thank you for choosing us to take care of your hair. We look forward to welcoming you back for your next appointment.

Best regards,

The team at Zappas Twyford

Cut n blowdry

Ms Sue Murphy
16th Jun 2026
Team Member: Cassie
4.5
Appointment verified by SaloniQ Software

V well looked after as usual. Cassie always manages to understand what i want. Whoever gave me a head massage (a youngster!) was brilliant!

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Response from Zappas Twyford

Dear Sue,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you enjoyed your recent visit to our salon. We always strive to provide excellent service, and we are delighted that our stylist, Cassie, was able to understand your needs and deliver the perfect result for you.

We are also happy that you enjoyed your head massage from our talented team member. We strive to provide a luxurious and relaxing experience for all of our clients.

Thank you once again for your kind words. We look forward to seeing you again soon.
Best regards,

The team at Zappas Twyford

Relaxing and uplifting!

Ms Michaela Palmer
13th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another great haircut from Amy today and a lovely relaxing salon experience; all the staff are welcoming and attentive, making sure you walk out feeling lighter and brighter than when you walked in 😊 Amy understands my hair so well and her cutting and styling techniques always bring out the best in my hair. Thank you Amy! Advice on products is helpful, clear and non pressured. And when something isn’t available they go the extra mile to get it as quickly as possible and call you as soon as it’s in (thanks Hayley!) Amy also cuts my daughter’s hair and has been for over 20 years; when a stylist understands your hair like Amy, repeat appointments are a no brainer! Great team in Twyford!

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Relaxing and uplifting!

Ms Michaela Palmer
13th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another great haircut from Amy today and a lovely relaxing salon experience; all the staff are welcoming and attentive, making sure you walk out feeling lighter and brighter than when you walked in 😊 Amy understands my hair so well and her cutting and styling techniques always bring out the best in my hair. Thank you Amy! Advice on products is helpful, clear and non pressured. And when something isn’t available they go the extra mile to get it as quickly as possible and call you as soon as it’s in (thanks Hayley!) Amy also cuts my daughter’s hair and has been for over 20 years; when a stylist understands your hair like Amy, repeat appointments are a no brainer! Great team in Twyford!

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Love my hair!!

Ms Emma Craig
12th Jun 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Cassie is amazing, she listens really well and us all about hair looking strong and healthy. I love what she does and get lots of comments about the colour and style.

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Response from Zappas Twyford

Hi Emma,

Thank you so much for leaving us a wonderful review! We're delighted to hear that you had a great experience at our salon and that you were pleased with Cassie's work.

At Zappas Twyford, it's our top priority to provide our clients with the best possible haircare services and we're thrilled that Cassie was able to make your hair look strong and healthy. We're also happy to hear that you've been receiving compliments on your new color and style!

We truly appreciate your kind words and we look forward to welcoming you back to our salon in the future.

Take care,
The Zappas Twyford Team

Friendly skills

Linda Jackson
11th Jun 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Good cut & styling

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Response from Zappas Twyford

Dear Linda,

Thank you so much for taking the time to leave us a review. We are pleased to hear that you had a good cut and styling experience at our salon.

At Zappas Twyford, we strive to provide our clients with the best services and it is always a pleasure to receive positive feedback. We hope to see you again soon and continue to exceed your expectations.

Thank you again for choosing our salon and we hope to have the opportunity to serve you again in the future.

Best,
The Zappas Twyford team

Transformation

Jenny Collis
9th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Just wish I had taken a before and after photo!

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Great experience !

Anda Mucilenita
6th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I’ve been to Zappas a few times now and every experience has been so lovely. From the moment you come in till the time you leave everyone is so friendly and looks after you. Thank you to Tamzin for achieving the look I was hoping for. Not only is she great at what she does, she’s so kind and friendly. And thank you to the rest of the team that helped out !
Overall, I have a very relaxing time every time I come in! <3

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Response from Zappas Twyford

Hey Anda, we're so happy to hear that you have had consistently lovely experiences at our salon. Our team strives to create a warm and friendly environment for all our clients, so it's wonderful to know that this was reflected during your visit. We will be sure to pass on your kind words to Tamzin and the rest of the team. We hope to see you again soon for another relaxing and enjoyable experience at Zappas Twyford. Take care!
Sincerely,
The Zappas Twyford Team

Really happy with haircut

Helen And Annabel Jones
4th Jun 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Really happy with how Bronwyn cut my hair. It was my first appointment with her, as my previous regular hairdresser had left and I was a bit worried, but need not have been. Excellent service as usual and got a discount as I hadn't been for a haircut for over 25 weeks.

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Response from Zappas Twyford

Hi Helen,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were really happy with the service provided by Bronwyn during your first appointment with her. We understand that it can be nerve-wracking to try a new stylist, especially if your previous one has left. However, we are glad that Bronwyn put you at ease and provided you with an excellent service.

It's also great to know that you received a discount for not having a haircut in over 25 weeks. It's our pleasure to offer our valued clients like you with special deals.

Thank you once again for your feedback. We hope to see you again soon at Zappas Twyford.

Best regards,
The Zappas Twyford Team

First visit

Debbie Smith
2nd Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy really took time and understood what I was looking for - sooo happy tonight - thanks Amy

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Highlights

Angela Botero
2nd Jun 2026
Team Member: Kayleigh
5.0

I really like the result and high quality products used

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Happy Customer

Joan Savin
29th May 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Great service
Listened to what I wanted was very helpful and good advice
Lady who washed my hair was very helpful making sure I was comfortable much appreciated!!

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Response from Zappas Twyford

Dear Joan,

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a great experience at our salon. Our team always strives to listen to our clients and provide the best possible service.

We are glad that you found our staff to be helpful and full of good advice. Our team prides itself on making our clients feel comfortable and well taken care of, from start to finish.

Thank you again for your kind words and we hope to see you again soon at our salon.

Warmly,

The team at Zappas Twyford

Great colour & cut

Jane Care
28th May 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

A lovely welcome on arrival. Tamzin always listens to how I’d like my colour & cut & gets it right 100%.

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Response from Zappas Twyford

Hi Jane,

Thank you so much for your kind words! We are thrilled to hear that you had a lovely welcome and that our stylist Tamzin always listens and gets your hair color and cut just right. Your satisfaction is our top priority and we are happy to know we have met your expectations.

We appreciate your trust in our salon and we look forward to welcoming you back on your next visit. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.

Warmest regards,
The team at Zappas Twyford

Amazing!

Miss Rebecca Walmsley
25th May 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy just did a balayage and cut for me, and I couldn’t be happier with the result! My hair was really in need of some love, and the difference is amazing — I feel like a new person.
Amy and everyone at Zappers Twyford are lovely and make you feel completely at ease. They really listen to what you want while also suggesting ideas and tweaks (which I’d always recommend going with!).
Thank you, Amy!

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Friday 22nd May

Tania/Jacob Sunley
22nd May 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Brilliant service as usual. Very pleased with the results.

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Response from Zappas Twyford

Hi Tania Sunley,

Thank you so much for taking the time to leave us such a lovely review!

We appreciate your kind words and hope to see you again soon. Thank you for choosing our salon for your hair needs.

Warmly,
The Team at Zappas Twyford

Perfect hairdresser

Melanie Fone
9th Apr 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Always on time, friendly and cut as I like it.

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Response from Zappas Twyford

Hi Melanie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience at our salon. It means a lot to know that you appreciate our punctuality, friendly service, and most importantly, the haircut we gave you.

We always strive to make sure our clients leave feeling happy and confident with their hair. Your kind words are truly motivating and we look forward to welcoming you back for your next appointment.

Kindest regards,
The team at Zappas Twyford

Lovely Bronwyn

June Brayne
9th Apr 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn is always so thoughtful and happy
She was especially kind to my granddaughters yesterday

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Response from Zappas Twyford

Dear June Brayne,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that your recent visit to our salon was a positive experience for you and your granddaughters.

Our team prides itself on providing a friendly and welcoming environment for all of our clients, and we are happy to hear that Bronwyn went above and beyond to make your visit special.

We truly appreciate your kind words and look forward to seeing you and your granddaughters again soon.

Best wishes,
The Team at Zappas Twyford

Tamzin is amazing!

Emily N
31st Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

So so pleased with my colour and cut! Tamzin always absolutely nails the colour that I want and the cut!

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Response from Zappas Twyford

Hi Emily,

Thank you so much for your kind words about your recent visit to our salon. We're thrilled to hear that you were pleased with your colour and cut. We love helping our customers feel confident and happy with their hair.

We can't wait to welcome you back for your next appointment. And if there's anything else we can do for you in the meantime, please don't hesitate to reach out.

Take care and see you soon!

The team at Zappas Twyford

Dia colour

Jacqui Voller
31st Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Lovely time - Hannah listened to my colour concerned and talked it through. The other members of salon were also lovely making coffees, getting magazines and blow drying thank you

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Response from Zappas Twyford

Hi Jacqui,
Thank you so much for your lovely review! We are so happy to hear that you had a great time at our salon and that Hannah took the time to listen to your concerns, we strive to make sure every client feels heard and valued during their visit.
Thank you for mentioning our efforts, we truly appreciate it. We look forward to seeing you again soon!
Warm regards,
The team at Zappas Twyford

Colour and Blowdry

Tracy Ray
28th Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Brilliant
Super calm, gentle experience
The girl at the basin was fantastic too

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Response from Zappas Twyford

Hi Tracy,

Thank you so much for your brilliant review! We're happy to hear that you had a calm and relaxing experience at our salon.
We hope to see you again soon for another pampering session!

Best,
The Zappas Twyford Team

Amazing colour and cut!

LM
27th Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin is amazing! So talented! My hair was very long with various shades of blonde and grey. My hair is now still very long but cut brilliantly and the mix of colours she used are perfect! I’m thrilled!

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Response from Zappas Twyford

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you had a great experience with Tamzin at our salon. We will pass along your kind words to Tamzin, she truly is an incredibly talented stylist and we are lucky to have her on our team.

We can't wait to see you again and continue to provide you with exceptional service. Thank you for choosing Zappas Twyford!

Best regards,
The Zappas Twyford team

Great Experience

Wendy
25th Mar 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

I was nervous of getting my lowlights and roots done at a new hairdresser, but due to moving south, I booked in with Zappas at Twyford and I have to say that Bronwyn has done a fantastic job! I’m really pleased with the results and I’ve had lots of lovely comments from family/friends. Thank you Bronwyn for the great experience! I shall be back to see you again in the not too distant future!

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Response from Zappas Twyford

Hi Wendy,

Thank you so much for taking the time to leave us a lovely review! We're thrilled to hear that you had a great experience with Bronwyn at our salon in Twyford and that you're pleased with the results of your colour. We understand that trying a new hairdresser can be nerve-wracking, but we're so glad that you gave us a chance and that you were happy with the outcome.

We're also delighted to hear that your family and friends have noticed and complimented your hair. It's always rewarding for us to know that our clients are happy with their hair and receiving positive feedback from loved ones is an added bonus.

Thank you for choosing us and we look forward to welcoming you back in the near future!

Best,
The team at Zappas Twyford

Great cut and colour and washing my hair

Michelle Brownlow
24th Mar 2026
Team Member: Hannah
4.0

ALWAYS great haircut and colour with Hannah. However I tried to leave Hannah a tip on your pr code and could not find her

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Response from Zappas Twyford

Hi Michelle,
We appreciate you taking the time to leave us a review. We are glad to hear that you always have a great experience with Hannah at our salon. We apologize for any inconvenience you experienced when trying to leave a tip through our PR code. We will look into this issue and ensure it is resolved for future visits.
Thank you for choosing our salon for your hair needs. We look forward to seeing you again soon.
Best,
Team at Zappas Twyford

Hi lights

Tania Buckland
24th Mar 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

So very happy with my colour today,Amelia was amazing as usual

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Response from Zappas Twyford

Hi Tania, thank you for taking the time to leave us a review! We're thrilled to hear that you were happy with your color by Amelia. We will make sure to pass along your kind words to her. We appreciate your continued support and look forward to seeing you again soon. Take care! - The Zappas Twyford team

High lights

Martine Randall
20th Mar 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Lovely result, very pleased

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Response from Zappas Twyford

Hi Martine,

We're delighted to hear that you were pleased with your experience at our salon! Thank you for taking the time to leave us a review.
All the best,
The Zappas Twyford team

Amazing service

Ms Sally Hensley
19th Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I was nervous going into today having never had colour me in my hair. Tamzin was great at giving advice, was really patient and I am thrilled with my hair! Will definitely be coming back!

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Response from Zappas Twyford

Dear Ms Sally,

Thank you so much for taking the time to leave us a review. Its amazing to hear that you had a positive experience with Tamzin. We understand how nerve wracking it can be trying something new, so we're glad to hear that Tamzin was able to provide you with excellent advice.

We look forward to seeing you again in the future. Thank you again for choosing our salon.

Warmly,

The team at Zappas Twyford

Amazing

Talley
14th Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Amazing toner

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Response from Zappas Twyford

Hi Talley,

Thank you so much for taking the time to leave us a review and thank you for choosing our salon
. We truly appreciate your support.
Wishing you the best,
The Team at Zappas Twyford

Great experience x

Pauline Petre
11th Mar 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Zappa in Twyford is a great salon. Casey is now my hairdresser, I am very happy, he is very caring, polite and gentle. He suggested a product which will benefit my fine hair. I needed a boost and I am delighted with my highlights something I regularly have done at Zappa! Thankyou

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Response from Zappas Twyford

Hi Pauline,

Thank you for leaving a lovely review for our salon. Thank you for choosing us for your haircare needs. We look forward to seeing you again.

Take care,
The team at Zappas Twyford

Great experience

Jo Glasby
10th Mar 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Great chat when first in great wash and wonderful styling
Not pushy just right

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Response from Zappas Twyford

Hi Jo,
Thank you so much for taking the time to leave us a review!
Its lovely to hear our team create a comfortable and welcoming atmosphere for all of our clients.
Thank you again for your kind words and we look forward to seeing you again soon.
All the best,
The Team at Zappas Twyford.

Thank you!

Louise Campbell
9th Mar 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn was as helpful as ever and gave me a new twist on my old faithful hair style and colour. She listened and advised and I am so grateful to her for her expertise and help today.

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Response from Zappas Twyford

Hi Louise,
Thank you so much for leaving us such a lovely review! Its lovely to hear that Bronwyn gave you a fresh new take on your usual hair style and colour. We pride ourselves on our team's listening skills and expertise. Thanks again for your support, and we can't wait to see you again soon!
Warmly,
The Team at Zappas Twyford

Highlights

Sam Blythe
7th Mar 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Great colour as always, love it!

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Response from Zappas Twyford

Hi Sam,

Thank you so much for leaving such a kind review!

We look forward to your next visit!

Best,
The Zappas Twyford Team

Love the new colour

Sharon Griffiths
4th Mar 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Always get my hair done with Bronwyn, she always does an awesome job. Went a little lighter this time and I love it!!!

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Response from Zappas Twyford

Hi Sharon,

Thank you so much for your review. Its lovely hear that you love your hair! It's always a pleasure to have you in the salon. We appreciate your continued support and look forward to seeing you again soon.

Best regards,
The team at Zappas Twyford

Excellent service

Juliette Mann
3rd Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

As always I thoroughly enjoy my ZAPPAS experience. From the moment I walk through the door I feel completely relaxed. I love the magazines, drinks and most of all the expertise of the stylists. Well done Tamzin for the colour and Lily for a fantastic shampoo, head massage and blow dry.

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Response from Zappas Twyford

Hi Juliette,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you enjoy your experiences with us at Zappas Twyford, we are glad that you were able to unwind

We will pass along your compliments to Tamzin and Lillie.

Thank you again for your support and we can't wait to see you again soon.

Warm regards,
The Zappas Twyford Team

Hair cut

Ms Sue Jackson
2nd Mar 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Really pleased with my hair cut today. Thanks Bronwyn xx

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Response from Zappas Twyford

Hi Sue,
Thank you so much for your lovely review and for choosing our salon for your recent hair cut. We're so glad to hear that you were pleased with the results. We'll definitely pass on your kind words to Bronwyn, she'll be thrilled! We hope to see you again soon for your next appointment. Thanks again for your support!
Warmly,
The team at Zappas Twyford

Great colour and lovely cut & blowdry

Alex/Alice Limia
28th Feb 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Thanks again, Kayleigh, for helping hide my MANY greys! The colour is great - it was the perfect recommendation. Also big thanks to Cassie for a really good cut and blowdry - I left feeling very glam!

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Response from Zappas Twyford

Dear Alex/Alice Limia,

Thank you so much for taking the time to leave such a lovely review of your experience at Zappas Twyford. We are thrilled to hear that you had a positive experience with our team.

Kayleigh and Cassie are both truly talented and we are so happy that they were able to help you hide any greys and give you a beautiful cut and blowdry. We will definitely pass along your kind words to them.

We hope to see you again soon and help you feel glamorous once again.

Warmly,

The team at Zappas Twyford

Treatment and Blow dry

Jacqui Voller
27th Feb 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

It was a real treat to have a fusio treatment and blow dry today. my hair was dry and afterwards felt silky and much better

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Response from Zappas Twyford

Hi Jacqui,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you enjoyed your fusio treatment and blow dry with us today. Our team at Zappas Twyford always strives to make every client feel pampered and happy with their hair.

We are really glad to hear that your hair felt so much better after the treatment and that it now has a silky texture. We pride ourselves on using quality products and providing top-notch service to achieve the best results for our clients.

Thank you again for trusting us with your hair and for sharing your experience with others. We look forward to welcoming you back to our salon soon!

Best wishes from all of us at Zappas Twyford.

Highlights

Mrs Alison Webb
26th Feb 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Lovely service as always from all staff members- very friendly and colour was great!

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Response from Zappas Twyford

Hi Mrs. Alison,

We are delighted to hear that you had another lovely experience at our salon. Our team works hard to ensure that all our clients feel welcomed and comfortable during their visit. We are also glad that you were happy with the color results. Our experienced stylists take pride in creating the perfect look for our clients!

Thank you for your kind words and continued support. We look forward to seeing you again soon!

Best,
The team at Zappas Twyford