Response from Zappas Twyford
Hi Irene,
Thank you for leaving us such a lovely review! We're thrilled to hear that you were happy with your recent colour and blow dry with Hannah and our team at our salon. We always strive to provide high-quality services with a smile, so it's great to know we succeeded in doing so.
Regarding the OAP discount, we completely understand your disappointment with the lowered discount. We continually evaluate our prices to ensure they remain fair and competitive, but we do apologize if this has made your visits more expensive. Please know that we have various offers and promotions available throughout the year, and we always try our best to accommodate our valued customers.
Thank you again for taking the time to review us, Irene. We appreciate your support and look forward to welcoming you back at Zappas Twyford.
Sincerely,
The team at Zappas Twyford