Zappas Twyford

The Old Post Office, High Street, Twyford, Berkshire, RG10 9AB

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:00
Friday 08:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
211 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Fabulous

Clair Harding-Brown
7th Aug 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I travel all the way from Devon every 10 weeks to have my hair done because there’s nobody better than Hannah and she’s been doing my hair now for over 10 years

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Wash and blow dry

Tina/Ben Lightfoot
5th Aug 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Always great. Love it. All of you are top

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Lovely cut, colour and finish

Linda Whyte
4th Aug 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Cassie always does an excellent job. I should know, I have followed her to 4 salons over the past 18 years.
The reason I have given 4 * for atmosphere is that the salon was particularly noisy today with a cupboard door that kept being banged shut very near to where I was sitting. Perhaps look at soft close hinges 😉 or a rubber stopper.

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finish

Cerys Smith
1st Aug 2026
Team Member: Tamzin
4.5

tamzin was brilliant! very happy with the outcome of my hair for the party

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Haircut

Amber Taylor
1st Aug 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

I have been to Kayleigh about 10 times now- she is very professional, friendly and understands what I want each time, I always leave feeling very happy and confident with my new hair

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Response from Zappas Twyford

Hi Amber,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have been happy with Kayleigh's services at our salon. Our team takes pride in providing professional and friendly services to all of our clients, and it's wonderful to know that Kayleigh has been able to understand and deliver your desired look each time. We believe that leaving our salon feeling happy and confident is the best compliment we could receive. Thank you again for your kind words, and we can't wait to see you at your next appointment!
Best,
The Team at Zappas Twyford

Hair cut

Miss Denise Askew
31st Jul 2026
Team Member: Amy
4.5
Appointment verified by SaloniQ Software

Great, did just what I asked for!

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Response from Zappas Twyford

Hi Miss Denise,

We are thrilled to hear that you had a great experience at our salon! Our team always strives to provide the best service and fulfill our client's requests.

Thank you for taking the time to leave us a review. It means a lot to us. We hope to see you again soon and continue to meet your expectations.

Have a lovely day!

The team at Zappas Twyford

Very good

Erica Brittan
30th Jul 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

First time with Hannah and appreciated her advice

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Response from Zappas Twyford

Hi Erica, thank you so much for taking the time to share your experience at our salon. We're thrilled to hear that you had a great first visit with Hannah and that you valued her advice. We take pride in providing top-notch services and our team is always happy to offer helpful advice to our clients. We hope to see you again soon for another great hair experience. Have a lovely day! From, the team at Zappas Twyford.

Louise does it again!

Ms Michaela Palmer
30th Jul 2026
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Huge thanks to Hayley for being so ‘on it’, patient and ‘simply the best’! And Louise for being amazing (as always!) saving the day (thank you!!!) and giving my son another brilliant precision cut. He loves his hair and also really enjoyed relaxing and chatting too. I definitely recommend Louise if you’re looking for the sharpest of hair cuts; nothing is beyond her scissor skills! And Twyford Zappas is absolutely the best team for excellent customer care and experience!

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Great hair cut

Rachael
29th Jul 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

As usual Bronwen gave me an excellent hair cut. She asks lots of questions to check and confirm what I want. She’s a perfectionist and ensures the cut is top notch. Many thanks!

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Response from Zappas Twyford

Hi Rachael,

Thank you so much for the lovely review! We're thrilled to hear that you had another great experience with Bronwen at our salon. We're lucky to have such a talented and dedicated stylist on our team.

We appreciate your kind words and we're glad that Bronwyn was able to understand and deliver exactly what you wanted for your hair. We'll be sure to pass along your compliments to her.

Thank you again for choosing to visit our salon and we look forward to seeing you again soon.

Best,
The Zappas Twyford Team

Fab

Lilly
28th Jul 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I don’t have lots of experience going into salons to have my hair done so was a little nervous starting out. Tamzin made me feel so comfortable and did a cut I love! I’m looking forward to my colour next time

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Response from Zappas Twyford

Hi Lilly,

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Tamzin and that you love your new haircut. We understand that trying out a new salon can be intimidating, but we are so happy that we were able to make you feel comfortable.

We can't wait to see you for your next appointment and give you the perfect color to complement your new cut. Let us know if there's anything else we can do to make your visit even better.

Take care and see you again soon!

The team at Zappas Twyford

Wonderful blow dry!

Charmaine Holland
25th Jul 2026
5.0
Appointment verified by SaloniQ Software

Lola did a beautiful job of my blow dry, would highly recommend her!

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Response from Zappas Twyford

Hi Charmaine,
Thank you so much for your lovely review! We are happy to hear that you loved the blow dry done by Lola. We will definitely let her know how much you appreciate her work. We hope to see you again soon for another amazing experience!
Team at Zappas Twyford

Comfortable and relaxed

Tracey Hughes
25th Jul 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

It’s always a pleasure visiting Bronwyn, she creates such a comfortable atmosphere and I always leave feeling completely relaxed. Even when my hair is being washed by one of the other staff, I feel at ease as everything is done gently and they talk through what they are doing step by step. Bronwyn is warm, attentive, and consistently delivers a great overall experience. I always look forward to my appointments with her.

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Response from Zappas Twyford

Hi Tracey,

Thank you so much for your kind words about Bronwyn. We're thrilled to hear that you always have a positive experience with her and that she creates a comfortable atmosphere for you. Our team makes every effort to provide clients with a relaxing, welcoming environment.
We will make sure to pass along your compliments to Bronwyn and the rest of our team. We are grateful to have you as a loyal client and look forward to your next visit with us.

Best,
The Team at Zappas Twyford

Wxcellent

Juliette Mann
23rd Jul 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

As always very happy with my salon experience. I always look forward to coming. I enjoy the magazines, coffee and the whole atmosphere. I’m made to feel very welcome. Tamzin, Lola and Lily all did a great job with my colour and finish.

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Response from Zappas Twyford

Hi Juliette,

Thank you so much for your kind review! We are thrilled to hear that you always have a positive salon experience with us. Our team works hard to create a welcoming atmosphere for all our customers, so it's great to know that you feel comfortable and at ease with us.

We're glad you enjoy our selection of magazines and delicious coffee while you're with us. It's also fantastic to hear that Tamzin, Lola, and Lillie did a great job with your color and finish - we will be sure to pass along your compliments to them.

Thank you for choosing our salon and we can't wait to see you again soon!

Best,
The Zappas Twyford Team

Lovely time

Gabriela Beldinan
22nd Jul 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I felt very comfortable and the atmosphere was great. Everyone was very friendly and I am truly enjoying my new haircut.

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Response from Zappas Twyford

Hi Gabriela,

We are thrilled to hear that you had a great experience at our salon! We always strive to create a comfortable and welcoming atmosphere for our clients. We're glad you felt at ease during your visit and that you love your new haircut.

Thank you for taking the time to share your positive feedback with us. It means a lot to our team. We hope to see you again soon for your next hair appointment.

Warmly,
The team at Zappas Twyford

Tint recolour.

Tania Sunley
19th Jul 2026
Team Member: Amy
5.0

Great service from Amy and the young lady who washed and dried my hair. Thank you.

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Response from Zappas Twyford

Hi Tania,

Thank you for taking the time to leave a review! We're so happy to hear that you had a great experience with Amy and our team.

We'll make sure to pass along your kind words to Amy and the young lady who washed and dried your hair. We're glad they were able to provide excellent service for you.

We hope to see you again soon and continue providing you with great service. Thank you for choosing our salon!

Best,
The team at Zappas Twyford

tamzin is the best!

Miss Gracie Mcdonald
19th Jul 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

tamzin is the best!! she always does what i ask and makes me leave feeling amazing. she accommodates to all my needs and is always so helpful with hair advice especially with products ill defo be picking up at my next appointment. i'd recommend tamzin to all my friends love her!!!!

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Response from Zappas Twyford

Hi Miss Gracie,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you had a fantastic experience with Tamzin at our salon. She's definitely one of our most talented stylists and we're so glad she was able to accommodate to all your needs. We'll make sure to pass on your kind words to her!

It's great to hear that you'll be picking up some products at your next appointment. We're always happy to offer hair advice and recommend products that best suit your needs. We can't wait to see you again and make you feel amazing once more!

Thanks again for your recommendation - we truly appreciate it. See you soon!

Warm regards,

The team at Zappas Twyford

Fabulous!

Mrs Dawn Moone
17th Jul 2026
Team Member: Kayleigh
4.0
Appointment verified by SaloniQ Software

Kayleigh always does a great job. I left with a lovely refreshed colour, super cut, a bouncy blow dry and a few products.

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Response from Zappas Twyford

Dear Mrs Dawn,

Thank you for leaving such a lovely review about your recent visit to our salon! We are delighted to hear that Kayleigh did a great job with your colour, cut, and blow dry. We always strive to ensure that our clients leave feeling refreshed and happy with their hair. We are also glad you were pleased with the products recommended by Kayleigh.

We hope to see you again soon for another fabulous appointment.

Best wishes,
The Team at Zappas Twyford

Hair style

Tracy Ray
17th Jul 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Beautiful cut and blow dry all ready for a day at the races

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Response from Zappas Twyford

Hi Tracy,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a beautiful cut and blow dry with us! We always aim to give our clients a great experience and we are happy to know that you were ready for your day at the races.

We hope to see you again soon at our salon and be a part of your special moments. Have a fabulous day ahead!

Warmly,
The Team at Zappas Twyford

Great haircut!

Charmaine Holland
16th Jul 2026
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Lovely haircut,!

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Response from Zappas Twyford

Hi Charmaine,

Thank you so much for your lovely review! We are thrilled to hear that you had a great haircut experience with us. Our team at Zappas Twyford is dedicated to providing top quality service, and it's wonderful to know that we were able to meet your expectations.

We hope to welcome you back for another visit in the near future. If you need any further hair services, don't hesitate to reach out to us. Our team will be more than happy to assist you.

Take care and have a fantastic day!

Team at Zappas Twyford

Amazing

Ella Nelson
14th Jul 2026
Team Member: Bronwyn
5.0

Got my hair cut to a short length by Bronwyn. She was good at explaining all the different steps and I love my new haircut.

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Response from Zappas Twyford

Hi Ella Nelson,

Thank you for sharing your experience at our salon. Its lovely to hear that you had a great haircut with Bronwyn and that she was able to explain the process to you in detail. We take pride in providing our clients with informative and personalized services.

Thank you for choosing our salon and for trusting us with your hair.

Best regards,
The team at Zappas Twyford

blowdry

Catherine Morris
8th Jul 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I love my hair thank you so much! Tamzin is amazing, she is so lovely and my blow dry always turns out so good and bouncy xx

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Response from Zappas Twyford

Hi Catherine,

We are so happy to hear that you love your hair! Thank you for taking the time to leave such a kind review. We will make sure to pass along your compliments to Tamzin, she truly is amazing and we are lucky to have her as part of our team. We are glad that you always leave with a good and bouncy blow dry - that's exactly what we strive for!

Thank you again and we look forward to seeing you again soon.

Best,
The Team at Zappas Twyford

More atmosphere in a morgue

Mr Charlie Le Verrier
7th Jul 2026
3.0
Appointment verified by SaloniQ Software

My regular stylist had to take day off so was substituted.

Very odd atmosphere in salon, usually buzzing but felt like people were just waiting for day to end - maybe because virtually zero clients in.

Young woman who washed my hair apart from checking water temp ok and asking if I wanted a head massage didn’t speak.

Hair stylist cut hair as I wanted so a big thumbs up for that BUT I’ve had more conversation with a dentist while they were extracting a tooth. It was very bizarre and I tried to initiate ‘chat’ (I’ve worked in sales and marketing for over 44 years) but after getting EXTREMELY little response I just sat throughout in total silence, all very weird / awkward.

Was never like that when Lucy used to cut my hair or with Amelia since Lucy left for sunny Australia.

I may be very old physically and perhaps considered not relatable to younger people but was a customer regardless of this.

I use the word was as I will not be going back to Zappas Twyford again.

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Response from Zappas Twyford

Dear Mr. Charlie,

Thank you for taking the time to share your experience with us. We apologize for the odd atmosphere you encountered during your recent visit. We understand that a change in your regular stylist can feel uncomfortable, but we assure you that our team is dedicated to providing quality services to all our clients.

We appreciate your positive feedback about the hair cut, and we are glad to hear that it was done as per your preference. However, we regret that there was a lack of conversation during your visit. Our team takes great pride in building a friendly and relaxed atmosphere for our clients, and we apologize if this was not reflected during your visit.

We strive to provide excellent service to all our clients, regardless of their age or background. We value your feedback and will use it as an opportunity to improve. We hope you give us another chance to provide you with a better experience in the future.

Sincerely,
The Team at Zappas Twyford

Great cut

Gai Mcneile
30th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin listened to what I wanted and delivered. Lots of attention to detail. A great cut and finish

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Response from Zappas Twyford

Hi Gai,

Thank you so much for leaving such a lovely review for us! We are delighted to hear that you had a positive experience with our stylist Tamzin, and that she listened to your requests and delivered with great attention to detail. We always strive to provide our clients with the best cut and finish possible, so it's great to know that Tamzin was able to achieve that for you.

We truly appreciate your support and are grateful for your feedback. We hope to see you again soon for your next hair appointment.

Best,
The Zappas Twyford Team

Wash and blow dry

Tina/Ben Lightfoot
26th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Such a brilliant young stylist, always makes my hair look so special. Thank you so much

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Response from Zappas Twyford

Hi Tina/Ben Lightfoot,

Thank you for your kind words and for taking the time to leave us a review. We're so happy to hear that you had a great experience with one of our talented stylists. It's always our goal to make our clients feel special and leave with beautiful hair. We appreciate your support and look forward to seeing you again soon.

Warmly,
The Team at Zappas Twyford

Precision cutting

Ms Michaela Palmer
26th Jun 2026
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Another expert cut and great styling for my son’s thick hair; perfectly blended really short sides with a little more length on top; all done with precision cutting rather than using a shaver; so skilled! Finished perfectly with wax. Great hospitality and chat, thank you, Louise for another fab Zappas experience ☺️

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Response from Zappas Twyford

Hi Ms Michaela,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that your son's haircut turned out exactly how he wanted it. Our team takes great pride in providing precise and skilled haircuts to our valued clients. We are also glad to know that you both enjoyed your experience at our salon, and we appreciate your kind words about our hospitality. Thank you for choosing Zappas Twyford, and we can't wait to see you both again soon!

Warm regards,
The Zappas Twyford team

Restyle & colour

Ms Linda Burton
23rd Jun 2026
4.5
Appointment verified by SaloniQ Software

Kayleigh coloured my hair
Hannah cut/styled it
Both were FAB.

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Response from Zappas Twyford

Dear Ms Linda,

Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that both Kayleigh and Hannah did a wonderful job with your hair. We pride ourselves on providing high-quality services and it's always great to know when our clients are happy with the results.

We will make sure to pass on your kind words to Kayleigh and Hannah, as they will be delighted to hear it. We are grateful to have such talented and dedicated members on our team.

We hope to see you again soon at Zappas Twyford for your next cut and color! Have a fantastic day.

Warmly,
The team at Zappas Twyford

Fab highlights!

Ms Michaela Palmer
23rd Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

With Amy’s expert advice we updated the colour choices and she blended them perfectly to create warmth, lift and depth while ensuring great coverage. The colour protect treatment not only moisturised and conditioned my treated hair but also left a brilliant shine. Thanks, Amy, another happy visit :-)

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Response from Zappas Twyford

Dear Ms. Michaela Palmer,

Thank you so much for taking the time to leave this lovely review about your recent visit to our salon. We are thrilled to hear that you enjoyed your experience with our stylist Amy and that she was able to provide you with expert advice and beautiful color choices.

At our salon, we strive to create a warm and welcoming environment for all our clients, and we are delighted to hear that you felt comfortable and satisfied with your visit. We are also glad to know that you noticed the fantastic results of our color protect treatment, which not only moisturizes and conditions but also provides a brilliant shine.

Thank you again for your kind words, and we look forward to welcoming you back to our salon in the future.

Warmly,
The Team at Zappas Twyford

My scheduled visit to Zappas Twyford.

Jane Berrell
23rd Jun 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Cassie is a brilliant hairdresser. She is so easy to talk to & always gives me a fantastic cut & finish.

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Response from Zappas Twyford

Hi Jane,

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a great experience with Cassie at our salon. She truly is an amazing hairdresser and we're lucky to have her on our team.

We strive to provide each of our clients with an exceptional and personalized experience, and it's rewarding to know that we've succeeded in your case. Your satisfaction is our top priority, and we appreciate your support and loyalty!

We look forward to seeing you again soon at Zappas Twyford.

Best regards,
The Zappas Twyford Team

Lovely blowdry

Charmaine Holland
21st Jun 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Lovely weekly treat, fabulous result!

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Response from Zappas Twyford

Hi Charmaine,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely weekly treat at our salon and that you were happy with the fabulous result. It gives us great joy to know that we were able to provide you with a wonderful experience.

We hope to see you again soon and continue to provide you with the best services. As always, our team at Zappas Twyford is here to make sure you leave feeling happy and satisfied.

Take care!

The Zappas Twyford Team

Excellent as Always

Jane Thorpe
18th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Excellent in every way

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Response from Zappas Twyford

Hi Jane,

Thank you so much for your review! We are delighted to hear that you had an excellent experience with us. Our team at Zappas Twyford strives to provide the best services to our clients and it's always great to receive such positive feedback.

We are delighted that you were satisfied with our services and we hope to see you again soon! Your support means a lot to us. Have a fantastic day!

Best regards,
Team at Zappas Twyford

Another fabulous haircut

Angela Stonell
18th Jun 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

I am so happy with my new hairstyle. Amelia is a fantastic hairdresser and really understands my hair and the style I want to achieve. She’s also a kind and friendly person who makes you feel at ease sitting in the stylist”s chair.

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Response from Zappas Twyford

Dear Angela,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are happy with your new hairstyle and that Amelia did such a fantastic job. We will be sure to pass along your kind words to her.

We pride ourselves on having talented and friendly stylists who truly understand our clients' hair needs and desired styles. We are delighted that Amelia was able to make you feel comfortable and at ease during your time in the stylist's chair.

Thank you again for your review, Angela. It means a lot to us! We can't wait to see you again and help you achieve your desired look.

Best wishes,
The team at Zappas Twyford

Another fabulous haircut

Angela Stonell
18th Jun 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

I am so happy with my new hairstyle. Amelia is a fantastic hairdresser and really understands my hair and the style I want to achieve. She’s also a kind and friendly person who makes you feel at ease sitting in the stylist”s chair.

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10/10

Catherine Morris
17th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin did such a good job on my hair! I am so happy with the colour and blow dry, would definitely recommend:) Thank you Tamzin xx

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Response from Zappas Twyford

Dear Catherine,

Thank you for leaving a lovely review for Tamzin! We are thrilled to hear that you are so happy with your hair. It means a lot to us that you would recommend us to others. Tamzin will be delighted to hear your feedback too! We truly appreciate it.

Thank you for choosing us to take care of your hair. We look forward to welcoming you back for your next appointment.

Best regards,

The team at Zappas Twyford

Cut n blowdry

Ms Sue Murphy
16th Jun 2026
Team Member: Cassie
4.5
Appointment verified by SaloniQ Software

V well looked after as usual. Cassie always manages to understand what i want. Whoever gave me a head massage (a youngster!) was brilliant!

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Response from Zappas Twyford

Dear Sue,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you enjoyed your recent visit to our salon. We always strive to provide excellent service, and we are delighted that our stylist, Cassie, was able to understand your needs and deliver the perfect result for you.

We are also happy that you enjoyed your head massage from our talented team member. We strive to provide a luxurious and relaxing experience for all of our clients.

Thank you once again for your kind words. We look forward to seeing you again soon.
Best regards,

The team at Zappas Twyford

Relaxing and uplifting!

Ms Michaela Palmer
13th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another great haircut from Amy today and a lovely relaxing salon experience; all the staff are welcoming and attentive, making sure you walk out feeling lighter and brighter than when you walked in 😊 Amy understands my hair so well and her cutting and styling techniques always bring out the best in my hair. Thank you Amy! Advice on products is helpful, clear and non pressured. And when something isn’t available they go the extra mile to get it as quickly as possible and call you as soon as it’s in (thanks Hayley!) Amy also cuts my daughter’s hair and has been for over 20 years; when a stylist understands your hair like Amy, repeat appointments are a no brainer! Great team in Twyford!

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Relaxing and uplifting!

Ms Michaela Palmer
13th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another great haircut from Amy today and a lovely relaxing salon experience; all the staff are welcoming and attentive, making sure you walk out feeling lighter and brighter than when you walked in 😊 Amy understands my hair so well and her cutting and styling techniques always bring out the best in my hair. Thank you Amy! Advice on products is helpful, clear and non pressured. And when something isn’t available they go the extra mile to get it as quickly as possible and call you as soon as it’s in (thanks Hayley!) Amy also cuts my daughter’s hair and has been for over 20 years; when a stylist understands your hair like Amy, repeat appointments are a no brainer! Great team in Twyford!

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Love my hair!!

Ms Emma Craig
12th Jun 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Cassie is amazing, she listens really well and us all about hair looking strong and healthy. I love what she does and get lots of comments about the colour and style.

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Response from Zappas Twyford

Hi Emma,

Thank you so much for leaving us a wonderful review! We're delighted to hear that you had a great experience at our salon and that you were pleased with Cassie's work.

At Zappas Twyford, it's our top priority to provide our clients with the best possible haircare services and we're thrilled that Cassie was able to make your hair look strong and healthy. We're also happy to hear that you've been receiving compliments on your new color and style!

We truly appreciate your kind words and we look forward to welcoming you back to our salon in the future.

Take care,
The Zappas Twyford Team

Friendly skills

Linda Jackson
11th Jun 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Good cut & styling

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Response from Zappas Twyford

Dear Linda,

Thank you so much for taking the time to leave us a review. We are pleased to hear that you had a good cut and styling experience at our salon.

At Zappas Twyford, we strive to provide our clients with the best services and it is always a pleasure to receive positive feedback. We hope to see you again soon and continue to exceed your expectations.

Thank you again for choosing our salon and we hope to have the opportunity to serve you again in the future.

Best,
The Zappas Twyford team

Transformation

Jenny Collis
9th Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Just wish I had taken a before and after photo!

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Great experience !

Anda Mucilenita
6th Jun 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I’ve been to Zappas a few times now and every experience has been so lovely. From the moment you come in till the time you leave everyone is so friendly and looks after you. Thank you to Tamzin for achieving the look I was hoping for. Not only is she great at what she does, she’s so kind and friendly. And thank you to the rest of the team that helped out !
Overall, I have a very relaxing time every time I come in! <3

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Response from Zappas Twyford

Hey Anda, we're so happy to hear that you have had consistently lovely experiences at our salon. Our team strives to create a warm and friendly environment for all our clients, so it's wonderful to know that this was reflected during your visit. We will be sure to pass on your kind words to Tamzin and the rest of the team. We hope to see you again soon for another relaxing and enjoyable experience at Zappas Twyford. Take care!
Sincerely,
The Zappas Twyford Team

Really happy with haircut

Helen And Annabel Jones
4th Jun 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Really happy with how Bronwyn cut my hair. It was my first appointment with her, as my previous regular hairdresser had left and I was a bit worried, but need not have been. Excellent service as usual and got a discount as I hadn't been for a haircut for over 25 weeks.

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Response from Zappas Twyford

Hi Helen,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were really happy with the service provided by Bronwyn during your first appointment with her. We understand that it can be nerve-wracking to try a new stylist, especially if your previous one has left. However, we are glad that Bronwyn put you at ease and provided you with an excellent service.

It's also great to know that you received a discount for not having a haircut in over 25 weeks. It's our pleasure to offer our valued clients like you with special deals.

Thank you once again for your feedback. We hope to see you again soon at Zappas Twyford.

Best regards,
The Zappas Twyford Team

First visit

Debbie Smith
2nd Jun 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy really took time and understood what I was looking for - sooo happy tonight - thanks Amy

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Highlights

Angela Botero
2nd Jun 2026
Team Member: Kayleigh
5.0

I really like the result and high quality products used

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Happy Customer

Joan Savin
29th May 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Great service
Listened to what I wanted was very helpful and good advice
Lady who washed my hair was very helpful making sure I was comfortable much appreciated!!

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Response from Zappas Twyford

Dear Joan,

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a great experience at our salon. Our team always strives to listen to our clients and provide the best possible service.

We are glad that you found our staff to be helpful and full of good advice. Our team prides itself on making our clients feel comfortable and well taken care of, from start to finish.

Thank you again for your kind words and we hope to see you again soon at our salon.

Warmly,

The team at Zappas Twyford

Great colour & cut

Jane Care
28th May 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

A lovely welcome on arrival. Tamzin always listens to how I’d like my colour & cut & gets it right 100%.

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Response from Zappas Twyford

Hi Jane,

Thank you so much for your kind words! We are thrilled to hear that you had a lovely welcome and that our stylist Tamzin always listens and gets your hair color and cut just right. Your satisfaction is our top priority and we are happy to know we have met your expectations.

We appreciate your trust in our salon and we look forward to welcoming you back on your next visit. Please do not hesitate to let us know if there is anything else we can do to make your experience even better.

Warmest regards,
The team at Zappas Twyford

Amazing!

Miss Rebecca Walmsley
25th May 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy just did a balayage and cut for me, and I couldn’t be happier with the result! My hair was really in need of some love, and the difference is amazing — I feel like a new person.
Amy and everyone at Zappers Twyford are lovely and make you feel completely at ease. They really listen to what you want while also suggesting ideas and tweaks (which I’d always recommend going with!).
Thank you, Amy!

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Friday 22nd May

Tania/Jacob Sunley
22nd May 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Brilliant service as usual. Very pleased with the results.

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Response from Zappas Twyford

Hi Tania Sunley,

Thank you so much for taking the time to leave us such a lovely review!

We appreciate your kind words and hope to see you again soon. Thank you for choosing our salon for your hair needs.

Warmly,
The Team at Zappas Twyford

Perfect hairdresser

Melanie Fone
9th Apr 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Always on time, friendly and cut as I like it.

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Response from Zappas Twyford

Hi Melanie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience at our salon. It means a lot to know that you appreciate our punctuality, friendly service, and most importantly, the haircut we gave you.

We always strive to make sure our clients leave feeling happy and confident with their hair. Your kind words are truly motivating and we look forward to welcoming you back for your next appointment.

Kindest regards,
The team at Zappas Twyford

Lovely Bronwyn

June Brayne
9th Apr 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn is always so thoughtful and happy
She was especially kind to my granddaughters yesterday

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Response from Zappas Twyford

Dear June Brayne,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that your recent visit to our salon was a positive experience for you and your granddaughters.

Our team prides itself on providing a friendly and welcoming environment for all of our clients, and we are happy to hear that Bronwyn went above and beyond to make your visit special.

We truly appreciate your kind words and look forward to seeing you and your granddaughters again soon.

Best wishes,
The Team at Zappas Twyford

Tamzin is amazing!

Emily N
31st Mar 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

So so pleased with my colour and cut! Tamzin always absolutely nails the colour that I want and the cut!

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Response from Zappas Twyford

Hi Emily,

Thank you so much for your kind words about your recent visit to our salon. We're thrilled to hear that you were pleased with your colour and cut. We love helping our customers feel confident and happy with their hair.

We can't wait to welcome you back for your next appointment. And if there's anything else we can do for you in the meantime, please don't hesitate to reach out.

Take care and see you soon!

The team at Zappas Twyford