Zappas Twyford

The Old Post Office, High Street, Twyford, Berkshire, RG10 9AB

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:00
Friday 08:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.90
139 verified reviews
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Value
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Filter by rating

Great cut

Ms Celia Reinbolt
18th Feb 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Another great cut by Hannah 😊

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Great cut

Sara Sutcliffe
18th Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Been going to see Bronwyn for 4 years now and always get a great cut, she just knows what works 😀

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Top experience

Harps Hansra
17th Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

My daughter was slightly apprehensive about how much hair she should have trimmed-Bronwyn eased her concerns straightaway and gave her choices. She worded them in a way that made the decision very easy; I subsequently have a delighted daughter. Thank you so much.

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Response from Zappas Twyford

Hi Harps,

Thank you for taking the time to leave such a lovely review. We're thrilled to hear that your daughter had a great experience with Bronwyn. Our team strives to make sure all of our clients feel comfortable and confident in their hair choices.

We are so glad that your daughter was able to make a decision that she is happy with. We always want to make sure our clients are satisfied with their haircuts.

Thank you again for your kind words, we hope to see you and your daughter in the salon again soon.

Best wishes,
The team at Zappas Twyford

Great colour!

Ms Katherine Cowdery
17th Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

As always I have had a fabulous half head colour to top up my hair colour. Great attention and chat with Bronwyn. Lots of compliments when I got home from my family.
I always enjoy my visits to Zappas.

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Response from Zappas Twyford

Dear Ms Katherine,

We are so glad to hear that you had another fabulous visit to our salon! Thank you for leaving such a lovely review and for trusting Bronwyn with your hair color. We pride ourselves on providing great attention and a friendly atmosphere during your appointments.

It's wonderful to hear that your family noticed and complimented your new color. We love helping our clients feel confident and beautiful.

We always enjoy having you here at Zappas and look forward to your next visit.

Take care,
The team at Zappas Twyford

Review

Maria Garcia Ribera
16th Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn always gives me great advice and keeps my hair shiny and light.
Her character is beautiful and I always look forward to coming to Zappas to get my haircut. I don’t trust hairdressers but she has made me feel confident in my hair all over again!
She is an asset to Zappas Twyford!

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Response from Zappas Twyford

Hi Maria!

Thank you so much for your kind words about Bronwyn. Its lovely to hear that she has given you confidence with your hair.

We look forward to seeing you again soon,

Best regards,

The team at Zappas Twyford

Root tint

Nicky Flint
16th Feb 2026
Team Member: Kayleigh
4.0
Appointment verified by SaloniQ Software

Great job .

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Response from Zappas Twyford

Hi Nicky,
Thank you for taking the time to leave a review, we look forward to seeing you again,
Zappas Twyford.

Excellent Experience

Ms Lin Adams
13th Feb 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is always fabulous - my highlights are always just how I want them and she cuts my hair brilliantly, nice and blunt at the ends! Lots of advice that is actually useful. The rest of the team are very friendly too.

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Response from Zappas Twyford

Hello Adams,

Thank you so much for taking the time to leave a review about your recent visit to our salon. Its also happy to hear that you found our team to be friendly. Thank you again for your support and for choosing our salon.
We look forward to your next visit!

Warmly,
The team at Zappas Twyford

My visit to Zappas in Twyford

Jane Berrell
10th Feb 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

As always a lovely chat a beautiful hair cut & finish. Thank you Cassie x

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Response from Zappas Twyford

Hi Jane,
Thank you so much for taking the time to leave us a review. We are delighted to hear that Cassie provided you with a lovely chat and a beautiful hair cut and finish.
We look forward to having you in our salon again soon.
Warm regards,
The Zappas Twyford team

Excellent

Clare Williamson
9th Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn cuts my hair perfectly and in a style I can easily maintain myself.

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Response from Zappas Twyford

Hi Clare, we are delighted to hear that you had a great experience with Bronwyn at our salon. Thank you for taking the time to leave us a review! We are glad to know that you are happy with your new haircut and that it is easy for you to maintain. We take great pride in providing our clients with quality services and we are thrilled that Bronwyn was able to deliver that for you. Thank you for choosing Zappas Twyford, we appreciate your support and we can't wait to see you again for your next appointment. Take care, The Team at Zappas Twyford.

Great cut!

Charmaine Holland
8th Feb 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Great cut just before my holiday! See you on my return

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Response from Zappas Twyford

Hi Charmaine,
Thank you for your lovely review! We're so glad you loved your haircut with Kayleigh, can't wait to see you again when you get back. Have an amazing trip!
Best wishes,
Zappas Twyford

Amazing Job

Samantha Maiolo
7th Feb 2026
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey was absolutely lovely! He did an amazing job with my hair. This was my second appointment with him, and once again he found the perfect color to suit me. He was very clear about the products he used and gave such great recommendations for my haircare routine. I always feel confident and well looked after with Casey, highly recommend!

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Response from Zappas Twyford

Dear Samantha,

Thank you so much for taking the time to leave a review for Casey! We are delighted to hear that you had a positive experience at our salon for your second appointment with him. We will make sure to pass along your compliments to Casey. We appreciate your recommendation and look forward to seeing you again soon!

Best,
The team at Zappas Twyford

Always enjoy my visit

Mrs Dawn Moone
7th Feb 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Kayleigh checked with me what we were doing today and answered all my questions. She takes time to listen and I left with a lovely refreshed colour and bouncy blow dry.

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Response from Zappas Twyford

Dear Mrs. Dawn Moone,

Thank you so much for taking the time to leave us a review, it is our goal to make our clients feel their best when they leave our salon. We appreciate your kind words and we look forward to welcoming you back for your next visit.

The Team at Zappas Twyford

Very professional

Linda Jackson
5th Feb 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Great cut and style

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Response from Zappas Twyford

Hi Linda,

Thank you so much for taking the time to leave a review for our salon. We truly value your feedback and look forward to seeing you again soon at Zappas Twyford.

Warmly,

The Zappas Twyford team

Love my hair

Clare Marshall
5th Feb 2026
Team Member: Bronwyn
5.0

Bronwyn is very professional. Always come away feeling looked after and pleased with my hair.

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Response from Zappas Twyford

Hi Clare,

Thank you so much for taking the time to leave us a review! Our team at Zappas Twyford prides ourselves in providing top-notch service and making sure our customers leave feeling happy with their hair. We hope to see you again soon for your next appointment!

Best wishes,
The Zappas Twyford Team

Second visit

Hazel
2nd Feb 2026
Team Member: Tamzin
5.0

As a new client (second visit) Tamzin has already got to grips with my very thick hair. Thinned to perfection and feeling incredibly smooth after a treatment! She really listens and I’m so happy with my new manageable cut. Thank you Tamzin

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Response from Zappas Twyford

Hi Hazel,

Thank you so much for taking the time to leave us a review! Its lovely to hear that you had a great experience with Tamzin at our salon. Tamzin will be delighted to hear your kind words, thank you once again for choosing our salon, we can't wait to see you again!

Best regards,

The Zappas Twyford team

Very satisfied regular customer

Mrs Jane Gunnell
1st Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn knows my hair so well that I always leave with a perfect colour and cut.

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Response from Zappas Twyford

Hi Mrs Jane,

Thank you for leaving us such a lovely review! We apricate the kind word towards our stylist Bronwyn.
We look forward to seeing you again soon and creating more fabulous hair days for you!

From all of us here at,
Zappas Twyford.

Very satisfied regular customer.

Mrs Jane Gunnell
1st Feb 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Bronwyn knows my hair so well that I always leave with a perfect cut and colour!

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Response from Zappas Twyford

Dear Jane,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that you are consistently happy with the services provided by our stylist, Bronwyn. We understand the importance of finding a stylist who truly knows your hair and are glad to know that Bronwyn has been able to deliver the perfect cut and colour for you every time.

We value your continued trust and loyalty towards our salon and we can't wait to see you again for your next appointment. Our team at Zappas Twyford is always dedicated to providing the best experience for our clients and we are grateful for your kind words.

Sincerely,

The team at Zappas Twyford

Cut and colour

Aisha Khan
31st Jan 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin has cut and coloured my hair since I moved to the area. She listens to what I want and gives good advice. I feel very comfortable sitting in her chair as I trust her work. The result of the colour is exceptional. She is an asset to the salon.

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Response from Zappas Twyford

Hi Aisha,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that Tamzin has been taking such good care of your hair since you moved to the area.

Our team at Zappas Twyford takes great pride in listening to our clients' needs and providing expert advice to achieve the desired result. We are delighted that Tamzin has been able to do just that for you.

We couldn't agree more that she is an asset to our salon. We are lucky to have her on our team.

We are looking forward to seeing you again soon, and please don't hesitate to let us know if there is anything else we can do for you.

Best wishes,

The team at Zappas Twyford

Great!

Erica Brittan
30th Jan 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

I have been a client for almost nine years and can highly recommend Amelia. She’s an excellent hairdresser.

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Response from Zappas Twyford

Dear Erica,

Thank you so much for taking the time to write such a lovely review for Amelia! We appreciate your loyalty and we are so glad to hear that you have been a happy client for almost nine years now.

We wholeheartedly agree that Amelia is an excellent hairdresser! Her talent and passion for her work truly shine through in every appointment.

Thank you again for your kind words and we look forward to seeing you at your next visit to our salon.

Warmly,
The Zappas Twyford team

Highlights

Ann Williams
27th Jan 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

I went in to the Twyford salon because I had had a colour elsewhere, which was awful so I wanted highlights to bring my hair colour up to a creamy blonde.. The result was great. Not sure which Cassie, but it was a girl.

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Response from Zappas Twyford

Hi Ann, thank you for taking the time to leave us a review. We're delighted to hear that you had a great experience with us and that you're happy with your highlights. We know how important it is to have a good hair colour, and we're glad we could help bring your hair up to a creamy blonde shade. We're happy to pass on your kind words to Cassie and the rest of our team. We look forward to seeing you again soon.
Best,
Team at Zappas Twyford.

Saturday treat!

Charmaine Holland
25th Jan 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Lovely wash and blow! Great head massage my weekly treat!

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Response from Zappas Twyford

Dear Charmaine,

Thank you so much for taking the time to leave us a lovely review! We are delighted to hear that you enjoyed your recent wash and blow at our salon. We are especially glad that you appreciated our head massage – we love pampering our clients and making them feel relaxed during their visit.

We appreciate your ongoing support and we hope to see you again soon for your next weekly treat! Take care and have a wonderful day.

Best regards,
The team at Zappas Twyford

Excellent

Ruth Theaker
24th Jan 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Alway a great experience at the Twyford salon with Bronwyn and my heir looks and feels great.

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Response from Zappas Twyford

Hi Ruth,

Thanks so much for leaving us a review! We are thrilled to hear that you always have a great experience at our salon with Bronwyn. It's our goal to make sure our clients leave with fabulous hair that makes them feel great. We're so glad that we were able to achieve that for you!

We hope to see you again soon for yet another wonderful hair experience.

Take care,
The Zappas Twyford team

Haircut

Lucy Thorne
23rd Jan 2026
Team Member: Tamzin
5.0

Tamsin was incredible - highly recommend, she was amazing with my daughter and did the best haircut and style . Thank you ! We will be back!

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Response from Zappas Twyford

Hi Lucy Thorne,

Thank you so much for sharing your positive experience at our salon! We are thrilled that Tamsin was able to provide an amazing haircut and style for your daughter. Our team at Zappas Twyford takes pride in providing excellent service and it sounds like Tamsin exceeded your expectations.

We can't wait to welcome you and your daughter back for another visit. Thanks for choosing us as your go-to salon and for recommending us to others.

Take care,

The Team at Zappas Twyford

Good service

Irene Jordan
23rd Jan 2026
Team Member: Hannah
4.5
Appointment verified by SaloniQ Software

Happy with colour and blow dry as usual all done with a happy smile from Hannah and the team. I am disappointed however that the OAP discount has been lowered as with rising costs it is now very expensive and the various offers don't often apply.

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Response from Zappas Twyford

Hi Irene,

Thank you for leaving us such a lovely review! We're thrilled to hear that you were happy with your recent colour and blow dry with Hannah and our team at our salon. We always strive to provide high-quality services with a smile, so it's great to know we succeeded in doing so.

Regarding the OAP discount, we completely understand your disappointment with the lowered discount. We continually evaluate our prices to ensure they remain fair and competitive, but we do apologize if this has made your visits more expensive. Please know that we have various offers and promotions available throughout the year, and we always try our best to accommodate our valued customers.

Thank you again for taking the time to review us, Irene. We appreciate your support and look forward to welcoming you back at Zappas Twyford.

Sincerely,
The team at Zappas Twyford

Appointment on Saturday.

Tania Sunley
19th Jan 2026
5.0

Loved my hair colour and blow dry. Excellent care and attention to detail. The young lady who washed my hair also took great care.

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Response from Zappas Twyford

Dear Tania,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you loved your hair colour and blow dry! Our team takes great pride in providing excellent care and attention to detail, and it's wonderful to know that you experienced that during your visit.

We will definitely pass on your compliments to the young lady who washed your hair - she will be delighted to hear that her efforts were appreciated.

We can't wait to welcome you back to our salon soon! Thank you again for choosing us.

Warmly,

The Team at Zappas Twyford

Saturday treat!

Charmaine Holland
18th Jan 2026
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Lovely blow dry as always!

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Response from Zappas Twyford

Dear Charmaine,

Thank you for your lovely review! We're thrilled to hear that you enjoyed your recent blow dry with us at Zappas Twyford. It's always a pleasure to see you in our salon and we're glad that we could provide you with another great experience.

Our team works hard to ensure that our clients leave feeling satisfied and happy with their hair, so your kind feedback means a lot to us. We hope to see you again soon for another fabulous blow dry!

Best regards,
The Team at Zappas Twyford

Brilliance personified

Mrs Lesley Redfern
14th Jan 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Thanks for another excellent cut!!!!

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Response from Zappas Twyford

Hi Mrs Lesley,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another excellent cut at Zappas Twyford! Our team strives to provide the best service and we are glad to know that we met your expectations.

Thank you again for trusting us with your hair and we look forward to welcoming you back soon.

Best,
The Zappas Twyford Team

Hair cut

Tina/Ben Lightfoot
14th Jan 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

As usual , a wonderful service, lovely girl, so knowledgeable. Thank you.

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Response from Zappas Twyford

Hi Tina/Ben,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a wonderful experience with us and that our team member was able to provide you with a knowledgeable service.

We truly appreciate your kind words and we will make sure to pass them on to our team member. We pride ourselves on providing excellent customer service and it means a lot to us that you have noticed and acknowledged it.

Thank you again for choosing our salon, we look forward to seeing you again soon.

Best regards,

The team at Zappas Twyford

Fabulous -as always!

Helen Harkness
14th Jan 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Casey knows exactly what I want, great cut & finish. The girls are always friendly and welcoming, unlikely to go anywhere else anytime soon

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Response from Zappas Twyford

Dear Helen,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a great experience with Cassie and that you were happy with your cut and finish. We will be sure to pass on your kind words to her.

We strive to create a friendly and welcoming atmosphere for all our clients, so we are glad that this was reflected during your visit. We truly appreciate your loyalty and we look forward to seeing you again soon.

Take care,
The team at Zappas Twyford

Great

Maddy Maxted
13th Jan 2026
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

How good to leave feeling you have been listened to. So very happy with my hair cut. Cassie knew exactly what I wanted

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Response from Zappas Twyford

Hi Maddy, we're thrilled to hear that you had a positive experience at our salon! Our team strives to listen to our clients and deliver the results they envision. We're so glad that Cassie was able to understand your desired hair cut and make it come to life. We hope to see you again soon for your next appointment.
Take care,
The team at Zappas Twyford

Great cut

Kiran Campbell Plait
13th Jan 2026
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Another great cut from Bronwen

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Response from Zappas Twyford

Hi Kiran Campbell Plait,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had another great cut from Bronwen at our salon. She is a valued member of our team and we are glad that she was able to provide you with the quality service that we strive for.

We also appreciate your kind words and recommendation. It means a lot to us and we will make sure to pass on your compliments to Bronwen.

We look forward to seeing you again soon and providing you with another great experience. From all of us at Zappas Twyford, thank you again for choosing our salon.

Best regards,
The team at Zappas Twyford

Great cut and awesome service

Shashi Rana
12th Jan 2026
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Great cut and awesome service

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Response from Zappas Twyford

Hi Shashi,

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us and were pleased with your cut. Our team always strives to provide excellent service and we're happy to know that we were able to meet your expectations.

We hope to see you again soon and would love the opportunity to pamper you even more during your next visit. If there is anything specific you would like us to focus on, please do let us know.

Best,
The Team at Zappas Twyford

Excellent help

LC
12th Jan 2026
Team Member: Bronwyn
5.0

I am always happy with Bronwyn’s colouring and cutting of my hair. She has a lovely manner and always asks me what I want and listens.

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Response from Zappas Twyford

Hi LC,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you are always happy with Bronwyn's colouring and cutting skills. We will definitely pass on your kind words to her.

It is our top priority to ensure our clients are satisfied with their hair services, and we are glad to know that Bronwyn's lovely manner and attentive listening are much appreciated.

We really appreciate your support and we hope to see you again soon.

Best wishes,
The Zappas Twyford Team

Five star service

Jacqui Voller
9th Jan 2026
Team Member: Casey
5.0

Casey discussed the colour options well. He was delightful, very attentive,, I am currently trying to grow my hair. Casey discussed products and advised recommendations to achieve this.

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Response from Zappas Twyford

Hi Jacqui,

Thank you for taking the time to leave a review about your recent visit to our salon. We are delighted to hear that you had a positive experience with our stylist, Casey.

We are glad to hear that Casey took the time to discuss the various colour options with you and provided attentive service. We understand the importance of finding a color that works best for you and we are happy to hear that Casey was able to assist in this.

We are also pleased to hear that Casey discussed products to help you achieve your hair growth goals. We take pride in recommending the best products for our clients to help them achieve their hair goals.

Thank you again for choosing our salon and we look forward to seeing you again soon. Take care!

Best,
The team at Zappas Twyford

Amazing colour

Talley Duncan
7th Jan 2026
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin was amazing, love the colour and the placement. She kept it nice and natural with ribbons of lightness, which is exactly what i wanted. Casey B also gave me a lovely hair was and blowdry. Loved every minute of my appointment!

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Response from Zappas Twyford

Hi Talley,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a great experience with Tamzin and Casey B at our salon. We are glad that they were able to give you the colour and style that you were looking for.

At Zappas Twyford, our goal is to create natural and beautiful looks for our clients, and it is wonderful to know that they achieved that for you. We hope you enjoyed your appointment and we look forward to seeing you again soon!

Once again, thank you for your kind words and for choosing our salon. Take care!

Best wishes,
The team at Zappas Twyford

Amy is incredible

Sam
6th Jan 2026
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Thank you so much Amy. The cut is great and my hair feels so much better. Thank you for your skills, listening and caring, it is massively appreciated.

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Response from Zappas Twyford

Hi Sam,

Thank you so much for taking the time to write such a kind review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your haircut.

Our team at Zappas Twyford pride ourselves on not only our skills, but also our ability to listen to our clients' needs and provide the best possible service. We are overjoyed that you felt cared for during your visit.

We look forward to seeing you again and helping you maintain your gorgeous new hairstyle!

Warmly,
The team at Zappas Twyford

Relaxing experience

Juliette Mann
3rd Jan 2026
Team Member: Tamzin
4.5
Appointment verified by SaloniQ Software

I always love coming here and enjoy the experience from beginning to end. The salon is very relaxing and I look forward to my appointment so much! I am very happy with my hair colour and my daughter who is 13 really enjoyed having her hair cut too. We both left feeling very happy indeed. Thanks very much to Tamzin and the lady who washed and dried my hair!

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Response from Zappas Twyford

Hi Juliette,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you always enjoy your experience with us from beginning to end. It's our goal to provide our clients with a relaxing and enjoyable salon visit.

We're glad to hear that you and your daughter had a great time at our salon. We know how important it is for parents and their children to have a positive experience together. We're also happy to hear that both of you left feeling happy and satisfied with your hair services.

Tamzin and our talented stylist who washed and dried your hair will be delighted to hear your kind words. Thank you for choosing our salon and we look forward to your next visit!

Best,
The team at Zappas Twyford

Highlights

Emma Simmons
2nd Jan 2026
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Could not be happier with my highlights they are fantastic, I followed Amelia's guidance and what a result. The cut is fantastic too a wonderful transformation. Thanks

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Response from Zappas Twyford

Dear Emma,

Thank you so much for your kind review and for choosing our salon for your hair transformation. We are thrilled to hear that you are happy with your highlights and the cut. We pride ourselves on providing top-quality guidance for our clients and it brings us joy to know that Amelia's expertise led to such fantastic results for you.

We always strive to offer our clients the best service and we are delighted that we were able to make your experience at our salon a positive one. Thank you for your trust and we hope to see you again soon at Zappas Twyford.

Best regards,
The Team at Zappas Twyford

It was Magical. Thank you

Janet Rea
28th Dec 2025
Team Member: Cassie
4.0
Appointment verified by SaloniQ Software

Brilliant

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Response from Zappas Twyford

Hi Janet,

Thank you for your lovely review about your recent visit to our salon. It's great to hear that you had a brilliant experience with us at Zappas Twyford.

Our team works hard to provide top-notch services and it's always rewarding to receive positive feedback like yours. We hope to continue providing you with exceptional services in the future.

Thank you again for choosing us as your salon of choice. We look forward to seeing you again soon!

Best regards,
The Zappas Twyford team

Lovely!

Sam Blythe
23rd Dec 2025
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Great colour and long overdue haircut. Always a lovely experience and never disappointed. Highly recommend their treatments which transformed my dry hair.

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Response from Zappas Twyford

Dear Sam,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a great experience with us and that you love your new colour and haircut. We strive to provide exceptional service and are thrilled to know we hit the mark for you.

Our team takes great pride in our treatments and we are delighted to hear that they transformed your dry hair. It's always a pleasure to have you in our salon and we look forward to seeing you again soon.

Until then, take care and have a wonderful day!

Warmly,
The team at Zappas Twyford

Lovely new hair

Helen Farnsworth
22nd Dec 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

I went for a bit of a change to my usual hair style, and Bronwyn was so supportive....giving me tips and showing me how to style properly. Im so pleased with the result!

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Response from Zappas Twyford

Hi Helen,

Thank you so much for your lovely review! We're delighted to hear that you had a positive experience with Bronwyn at our salon. Our team always aims to provide supportive and helpful advice to our clients, especially when trying new styles. We're thrilled that you're pleased with the result and hope to see you again soon!

Warmly,
The team at Zappas Twyford

Fab Hair for Christmas!

Ms Michaela Palmer
22nd Dec 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Another brilliant cut and style from Amy today following a wonderful warm welcome from Tally! A glass of Prosecco and a yummy mince pie eased me perfectly into a relaxing Zappas experience and into Christmas week. Lots of fun chat to catch up on and Amy’s skilled cutting and styling left me looking and feeling ready to party! Thank you Amy! And thank you for looking after my hair for another year; always love all the care, attention and product advice to keep my ageing hair nourished and looking its best ;-)

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Response from Zappas Twyford

Dear Ms. Michaela Palmer,

It's wonderful to hear that you had another fantastic visit at our salon recently with Amy and Tally. We're so pleased to hear that you enjoyed all the little details that make a visit to Zappas a relaxing and welcoming experience, especially during the holiday season. We strive to create a fun and friendly atmosphere for all our clients, and we're happy to hear that you always leave feeling party-ready. Thank you for trusting us to take care of your hair, and we look forward to welcoming you back for many more years to come.

Best wishes,
The Team at Zappas Twyford

Thankyou.

Marion Coles
22nd Dec 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I came into the salon today feeling pre-Christmas stressed!
After my hair treatment, head massage, tea and a mince pie, and the fab, very short cut Tamzin did for me I felt so much better .
Tamzin is lovely, she always listens to what I suggest, advises if necessary and does a great cut for me. I really loved it today, came home very happy. Thankyou.

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Response from Zappas Twyford

Hi Marion,

Thank you so much for taking the time to leave us such a lovely review. We're so glad that you had a wonderful experience at our salon today and that you left feeling relaxed and happy.

We couldn't agree more about Tamzin - she is truly a talented stylist and we're lucky to have her on our team. We're glad that she was able to listen to your ideas and give you a great cut that you loved. We hope to see you again soon for another rejuvenating hair treatment!

Best wishes from all of us at Zappas Twyford.

Wash and blow dry

Tina/Ben Lightfoot
22nd Dec 2025
5.0
Appointment verified by SaloniQ Software

Another good stylist by the name of Kane. Thank you so much

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Response from Zappas Twyford

Hi Tina/Ben Lightfoot,

Thank you for your lovely review! We are always thrilled to hear when our clients have had a great experience at our salon. We are so glad to hear that Casey was able to provide you with a great finish. We will be sure to pass on your kind words to him.

We always strive to give our clients the best possible service and it's wonderful to hear when we have succeeded. We look forward to seeing you again soon at our salon.

Thank you again for choosing Zappas Twyford. Have a great day!

Best,
The team at Zappas Twyford

Saturday treat!

Charmaine Holland
20th Dec 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Thank you Lucy - lovely result as always- you will be missed!

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Response from Zappas Twyford

Hi Charmaine,

Thank you so much for your kind review! We're glad to hear that you loved your treatment with Lucy. We completely understand how much she will be missed - she truly is an amazing member of our team.

We strive to provide our clients with the best services, and we're happy to know that we have met your expectations. Thank you for choosing our salon, and we look forward to welcoming you back in the future.

Best regards,
Team at Zappas Twyford

Cut and blow dry

Janet Martin
20th Dec 2025
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Cassie was great, as always. A lovely relaxing experience just what was needed before Christmas.

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Response from Zappas Twyford

Hi Janet,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are pleased to hear that you had a great experience with our stylist Cassie, and that it was just what you needed before the busy Christmas season.

At Zappas Twyford, we strive to provide a relaxing and enjoyable experience for all of our clients, and we are glad to hear that Cassie delivered just that for you. We truly appreciate your positive feedback and look forward to welcoming you back for your next appointment.

Best regards,
The team at Zappas Twyford

So grateful & another precision perfect cut!

Ms Michaela Palmer
19th Dec 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Louise (& Hayley 😉) pulled out all the stops to change my son’s pre-Christmas cut when circumstances threw a spanner in the works. After what I know was a really long & very busy day for them both, Hayley welcomed us with her usual friendly warmth, humour and professional hospitality 😉 and Louise brilliantly performed her magic, taking her time to deliver another perfect cut without rushing at all and with the same enthusiasm and interest as if she had just started her day. We loved catching up with her, sharing news and a few laughs, as we always do, and we can’t thank her enough for going above and beyond to make sure my son looks smart and ready for Christmas celebrations. Hope you have the best Christmas, Louise, when it comes! Thank you!!

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Response from Zappas Twyford

Dear Ms Michaela Palmer,

Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that your recent visit to our salon was a success, and that our team was able to accommodate your son's haircut despite some unexpected circumstances.

We are incredibly lucky to have both Louise and Hayley on our team, and it's great to hear that they were able to provide their usual friendly, warm and professional service. We're thrilled that Louise was able to work her magic once again and give your son a perfect cut with the same enthusiasm and attention as if it were the start of her day.

It's always a pleasure catching up with our wonderful clients, and we're glad we could share some laughs and news with you during the appointment. We hope your son is looking sharp and ready for the Christmas celebrations!

Thank you once again for choosing our salon, and we hope you have a fantastic Christmas too, Ms Palmer!

Best wishes,
The team at Zappas Twyford

One happy lady

Pam Bray
18th Dec 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

I arrived at the salon cold soaking wet not a happy lady at all.I left the salon warm,happy and feeling special.Amy had worked her magic with my hair a beautiful colour,a perfect cut and blow dry...what more can I say but thank you Amy I am feeling brand new again.

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Thank you. Great haircut.

Caroline Kuipers
17th Dec 2025
5.0
Appointment verified by SaloniQ Software

Wonderful experience today with my haircut. Thanks. A lovely surprise.

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Excellent

Sue Pattison
17th Dec 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is lovely does my hair beautifully always with a beautiful caring personality

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