Zappas Twyford

4.90
The Old Post Office, High Street, Twyford, Berkshire, RG10 9AB

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:00
Friday 08:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.90
71 verified reviews
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Beautiful blow dry!

Charmaine Holland
16th Nov 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Beautiful blow dry - lovely head massage!

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Excellent service

Sue Guiheen
15th Nov 2025
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Lovely lady very experienced very friendly love my hair

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Mrs

Mrs Maria Bright
13th Nov 2025
Team Member: Bronwyn
4.5
Appointment verified by SaloniQ Software

Very persinable and great with my hair. Very knowledgeable.

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The best !!!

Lucy Manning
12th Nov 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

I have been coming to Kayleigh for about a year now and I have no plans to go elsewhere! Each time I visit the salon Kayleigh asks if we are doing the same or something different, we have changed it up a few times and each time I’ve loved the results. I am quite indecisive sometimes and she is always patient. I love coming to Kayleigh, colour or cut, the results are always perfect. I enjoy coming into the salon, the service is always great and worth every penny.

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Colour & cut

Vivien
11th Nov 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Can't recommend Lucy enough, The first time having my hair coloured and I love the results! Lovely experience at Zappas as always.

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A great cut

Bob Johnston
11th Nov 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

I really like Zappa’s, everyone’s always friendly and helpful and the cut I had today was, once again, superb. I’ve already booked my next appointment!

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Appointment today

Julie Thompson
5th Nov 2025
Team Member: Tamzin
4.5

All good

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Response from Zappas Twyford

Hi Julie,

Thankyou for taking the time to feedback to us.

We do have colourful Wednesday where you can receive 15% off your colour service if this works for you.
We look forward to seeing you on your next visit.

Zappas

Great service, love my hair :)

Claire Tudor-Morgan
1st Nov 2025
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Always a lovely experience and in safe hands with my hair.

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Response from Zappas Twyford

Dear Claire,

Thank you so much for your kind review! We're thrilled to hear that you always have a lovely experience at our salon and feel safe in our hands with your hair. We strive to provide the best service for our clients, and it means a lot to us that we were able to exceed your expectations.

We look forward to welcoming you back to our salon in the future and continuing to provide you with a wonderful experience.

Best regards,

The team at Zappas Twyford

Feeling fabulous !

Charlotte Eldridge
31st Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I went into the salon wanting a bit of a change as I felt a bit flat. After discussing what would work, Hannah adapted what I was looking for that suited me and I left feeling like a million dollars.

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Response from Zappas Twyford

Hi Charlotte, thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you left our salon feeling like a million dollars. We strive to provide every client with a personalized and enjoyable experience, so we're glad Hannah was able to help you find the perfect change that suited you. We hope to see you again soon and thank you for choosing our salon for your hair needs. Best regards, the team at Zappas Twyford.

Superb

Ivona Paruu
28th Oct 2025
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

Amazing colour and haircut! Cassie was so kind and she did such a great job! I am very pleased! Cannot wait to go back!

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Response from Zappas Twyford

Hi Ivona Paruu, thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience with Cassie and that you're happy with your new colour and haircut. Our team at Zappas Twyford strives to provide the best service possible and we're glad that we succeeded with you. We can't wait to welcome you back for your next appointment! Best, the team at Zappas Twyford

Hair colouring review

Eleanor Oakley
27th Oct 2025
Team Member: Lucy
4.5

I had recommended Lucy by a friend for colouring my hair for the first time and she did not disappoint, Lucy was fantastic at helping me decide the right option when I had no idea what I wanted

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Response from Zappas Twyford

Hi Eleanor! Thank you so much for taking the time to leave us a great review. We're thrilled to hear that Lucy was able to provide you with a fantastic hair coloring experience at our salon. We pride ourselves on helping clients find the perfect look, even when they're unsure of what they want. We appreciate you recommending our salon to others and we look forward to seeing you again soon. Take care, The team at Zappas Twyford.

Weekly spoil

Charmaine Holland
26th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Thanks Lucy for another lovely blow dry! My weekly treat to myself!

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Response from Zappas Twyford

Dear Charmaine,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you enjoyed your recent blow dry at our salon. It's always a pleasure to have you as a client and we are happy to be a part of your weekly treat to yourself.

We hope to continue providing you with excellent services and memorable experiences. Thank you again for your kind words and we can't wait to see you at our salon again soon!

Best regards,

The Zappas Twyford team

First Class Men’s Haircut

M Palmer
25th Oct 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Louise is amazing; precision cutting at its very best. Perfect result every single visit. Always the warmest welcome and great catch ups; Louise really knows her clients and makes them feel relaxed, confident and valued. Thank you Louise for another great cut & finish!

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Response from Zappas Twyford

Hi Michaela ,

Thank you so much for your kind review! We are thrilled to hear that you had such a great experience with Louise at our salon. She truly is a skilled and dedicated stylist, and we are so lucky to have her on our team.

We are glad that you have consistently had a perfect result with each visit and that you feel relaxed, confident, and valued whenever you come in. Your satisfaction means the world to us, and we appreciate your loyalty to our salon.

Thank you for taking the time to leave us a review. We look forward to seeing you again soon for another great cut and finish!

Best,
The Zappas Twyford team

Love my highlights!

Ms Michaela Palmer
24th Oct 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Absolutely LOVE my highlights! Amy chose a blend of colours that not only add warmth but also much needed lift and depth to my (sadly) thinning hair. I really love how it looks and how much brighter I now feel. As always, from the friendly, warm welcome from Hayley, to a great head massage and treatment from Tallulah, to Amy working her magic, every member of the Twyford team reflects the excellent training Zappa’s invests in its staff to give a quality and enjoyable experience every time!

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Response from Zappas Twyford

Dear Michaela,

It is lovely to hear that you love your highlights. We are so glad to hear that you are happy with the results and that it has made you feel brighter.

Thank you for mentioning our team members, it is wonderful to know that they all contributed to your positive experience at our salon. We take great pride in investing in our staff and providing them with excellent training to ensure our clients receive a quality and enjoyable experience every time they visit.

We can't wait to see you again soon and continue to help you feel your best.

Best regards,
The team at Zappas Twyford

Wash and blow dry

Tina Lightfoot
24th Oct 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Always so great, beautiful job by Tamzin,
Thank you so much. See you again soon

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Response from Zappas Twyford

Hi Tina,
Thank you for taking the time to leave such a lovely review! We're delighted to hear that Tamzin did a beautiful job for you. We will definitely pass along your kind words to her. We can't wait to see you again soon!
Best,
The team at Zappas Twyford

Hair colour

Donna Donovan
23rd Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is fabulous, can well recommend her.

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Response from Zappas Twyford

Hi Donna,

Thank you so much for your kind words and recommendation for Hannah. We are glad to hear that you had a great experience with her. We appreciate you taking the time to leave us a review, we will be sure to pass your kind words along to Hannah.

We hope to see you again at our salon in the future!

All the best,
The Zappas Twyford Team

Precision cut at its best!

M Palmer
23rd Oct 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

Perfect precision cut for my son’s hair from Louise. She is amazing & every cut is expertly finished every single visit! So friendly and remembers exactly what he wants, but then after more than 10 years of looking after his hair, she’s got this nailed! Thank you Louise!

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Response from Zappas Twyford

Hi Michaela Palmer,
Thank you for taking the time to leave us this lovely review. We are so glad to hear that Louise was able to give your son a perfect haircut, we will be sure to pass on your kind words to her. We appreciate your support over the years and we look forward to seeing you both at our salon again soon.
Kind regards,
Zappas Twyford.

Fab Cut and Style!

Ms Michaela Palmer
23rd Oct 2025
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Feel a million dollars every time I leave Zappas once Amy’s worked her magic and knocked 10yrs off! :-) Such a warm, friendly salon; the whole team is so welcoming and every cut and colour I have is always expertly done. Thank you Amy and Zappas Twyford!

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Response from Zappas Twyford

Dear Ms Michaela,

Thank you for your kind words about our salon. We're delighted to hear that our team, especially Amy, has been able to make you feel like a million dollars! Our team works hard to create a warm and friendly atmosphere for all our clients, and it warms our hearts to know that you feel welcomed whenever you visit us. We appreciate your loyalty and look forward to seeing you again soon.

Best regards,
The Zappas Twyford Team

Weekly style

Charmaine Holland
19th Oct 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Thanks Kayleigh another fab blow dry!

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Response from Zappas Twyford

Hi Charmaine Holland, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another fabulous blow dry with Kayleigh! We will make sure to pass along your compliments to her and our team. We appreciate your ongoing support and look forward to seeing you again soon. Best regards, The team at Zappas Twyford.

Great hair cut

Greta Nichols
18th Oct 2025
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

I had a lovely experience at twyford. Lucy is very good at ensuring I get the cut that I want and the team looked after me well from a friendly welcome when I arrived to a relaxing head massage with my hair wash.

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Response from Zappas Twyford

Dear Greta,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon. Lucy is a talented stylist, and we are glad that she was able to give you the perfect cut. Our team takes great pride in providing friendly and welcoming service to all our clients, and it's lovely to know that this was reflected in your visit. We are also happy that you enjoyed the relaxing head massage during your hair wash.

We appreciate your kind words and hope to see you again soon at our salon.

Kind regards,

The team at Zappas Twyford

Colouring

Shelly Scott
17th Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

As always Hannah listened and came up with a solution that I’m very happy with. She is always professional and makes my visits to the Salon enjoyable, probably why I’ve been seeing her for over 15 years

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Response from Zappas Twyford

Hi Shelly,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon and that Hannah provided you with a solution that you are happy with. We truly value your loyalty and are grateful to have you as a long-term client for over 15 years.

At Zappas Twyford, it is our priority to provide top-notch professional services while ensuring that our clients have an enjoyable and relaxing time at our salon. We are glad that Hannah was able to deliver this to you.

We look forward to seeing you again soon at Zappas Twyford!

Warmly,
The team at Zappas Twyford

Colouring

Shelly Scott
17th Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

As always Hannah listened and came up with a solution that I’m very happy with. She is always professional and makes my visits to the Salon, probably why I’ve been seeing her for over 15 years

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Response from Zappas Twyford

Hello Shelly Scott,

Thank you for taking the time to leave such a kind review. We are so glad to hear that you are happy with Hannah's service and solutions, and even more pleased to know that you have been a loyal customer for over 15 years. Hannah takes great pride in her professionalism and making sure our clients leave the salon satisfied.

Your continued support means the world to us and we look forward to seeing you again soon at Zappas Twyford.

Best regards,

The Team at Zappas Twyford

Very happy

Jane Care
15th Oct 2025
Team Member: Tamzin
5.0
Appointment verified by SaloniQ Software

Tamzin always listens to what I’d like done to my hair & gets it 100% correct. Always really happy with the way she colours & cuts my hair.

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Response from Zappas Twyford

Hi Jane,

Thank you for taking the time to leave such a lovely review for Tamzin at our salon. We are so glad to hear that she always listens to your hair requests and delivers results that you are 100% happy with. Tamzin is a very talented stylist and we are lucky to have her on our team.

We truly appreciate your continued support and we can't wait to see you at your next appointment. Let us know if there is anything else we can do for you.

Best wishes from the team at Zappas Twyford

Zappas Salon

Ioana Birvu
12th Oct 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Friendly environment. Really pleased with my haircut.

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Response from Zappas Twyford

Hi Ioana,

Thank you so much for your kind words! We're glad that you enjoyed the friendly environment at our salon and that you were pleased with your haircut. Our team works hard to create a welcoming and enjoyable experience for all of our clients.

We hope to see you back at our salon soon! As always, feel free to reach out to us if you need any further assistance.

Best,
The Zappas Twyford Team

Love the ‘Do’

Sharron Griffiths
9th Oct 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

Lovely experience. Bronwyn is a fab stylist. Kept fully updated all the way through.

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Response from Zappas Twyford

Hi Sharron,

Thank you for your lovely review! We are thrilled to hear that you had a great experience at our salon and enjoyed having Bronwyn as your stylist. We pride ourselves on keeping our clients updated throughout their appointment and we are glad that you noticed our efforts. We appreciate your kind words and we look forward to seeing you again soon!

Best,
Team at Zappas Twyford.

Blow dry

Anonymous
5th Oct 2025
5.0

Great curls

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Response from Zappas Twyford

Hi there!

Thank you for sharing your lovely feedback about our salon. We are delighted to hear that you had a great experience with us and that you are pleased with your curls.
We appreciate your support and look forward to seeing you again soon. Feel free to recommend us to your loved ones too!

Warm wishes,
The Team at Zappas Twyford

Always a great cut!

Maddy Kelly
4th Oct 2025
Team Member: Amelia
4.5
Appointment verified by SaloniQ Software

Always a great cut and friendly team!

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Response from Zappas Twyford

Hi Maddy,

Thank you so much for leaving us a lovely review! We're thrilled to hear that you always receive a great cut from our team and that you find us friendly too. We pride ourselves on providing top-notch services and creating a welcoming atmosphere for our clients.

We hope to continue exceeding your expectations in the future and we can't wait to welcome you back to our salon. Thank you for your support and for being a part of our Zappas Twyford family.

Best regards,
The Team at Zappas Twyford

Happy with haircut

Helen Jones
4th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy always does a fantastic cut and she's lovely

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Response from Zappas Twyford

Hi Helen,

Thank you so much for taking the time to write such kind words about Lucy and our salon! We are thrilled to hear that you always have a fantastic experience with her and think she's lovely. We will pass along your compliments to Lucy, she will be so happy to hear it!

We appreciate having you as a loyal client and look forward to seeing you at your next appointment! Have a great day!

Warmly,

The team at Zappas Twyford

Lovely treatment

Hayley Druce
30th Sep 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Thanks Kayleigh for another lovely treatment. I can really see an improvement with hair since starting :) see you soon

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Response from Zappas Twyford

Hi Hayley, thank you for taking the time to leave us a review. We are so glad to hear that you noticed an improvement in your hair after your treatment with Kayleigh. We strive to provide our clients with the best experience and results, and it means a lot to us when we hear positive feedback. We look forward to seeing you soon for your next appointment. Take care! Team at Zappas Twyford

Great!

Lizzie Foley
28th Sep 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey was lovely. Great experience:)

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Response from Zappas Twyford

Hi Lizzie, thank you for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you had a great experience with Casey! He is truly a talented stylist and we will make sure to pass along your kind words to him. We hope to see you again soon for another fantastic experience. Have a lovely day!
Best,
The Team at Zappas Twyford

Cassie is incredible

Sonia Cheema
23rd Sep 2025
Team Member: Cassie
5.0
Appointment verified by SaloniQ Software

I travel from Surrey to see Cassie! She was recommended by my sister who also has her hair done by Cassie. She is a genius when it comes to getting the perfect brown shade for dark hair (black/dark dark brown). My hair colour never goes orange, she gets it spot on each time. And of course Cassie is the kindest and most sweetest lady! I won’t trust anyone else with my hair!

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Response from Zappas Twyford

Hi Sonia Cheema,

Thanks for taking the time to leave us such a lovely review. We really appreciate it! We're glad to hear that you are happy with the service provided by Cassie and that your sister also recommended her to you.

It's wonderful to hear that Cassie's talent and expertise in creating the perfect brown shade for dark hair has been consistent each time you visit us. She truly is a genius in her craft. We're also happy to hear that you feel comfortable and well taken care of while in Cassie's chair. Your trust in us means a lot and we are committed to keeping your hair looking its best.

We can't wait to see you again and continue to provide you with top-notch service. Thank you for choosing Zappas Twyford!

Best regards,
The team at Zappas Twyford

Saturday blowdry

Charmaine Holland
21st Sep 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

Lovely blow-dry!

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Response from Zappas Twyford

Dear Charmaine,

Thank you for taking the time to leave us a lovely review! We're so happy to hear that you had a great blow-dry experience at our salon.

We always strive to provide our clients with the best service and we're so glad that we were able to exceed your expectations. Your kind words mean a lot to our team and we'll be sure to pass on your feedback.

We can't wait to have you back at our salon for your next appointment. Thank you for choosing us and we hope to see you again soon!

Warmly,
The team at Zappas Twyford

Bronwyn’s Brew: Perfect Espresso & Mocha Colour & Cut

Miss Debora Murphy
21st Sep 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

My hair is now a delicious mix of espresso and mocha tones, with a gentle, natural balayage that glows like warm coffee in sunlight. Bronwyn’s precision cut leaves it soft and flowing. Absolute artistry. I left feeling confident.

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Response from Zappas Twyford

Hello Debora,
Thank you so much for leaving such a lovely review! We are thrilled to hear that you enjoyed your visit to our salon and that Bronwyn's skills left you feeling confident. We are glad that the espresso and mocha tones of your hair, along with the gentle balayage, gave it a beautiful warm glow in the sunlight. At Zappas Twyford, we pride ourselves on our artistry and precision cuts, so we're delighted to know that we could provide that for you. Thank you again for your kind words and we look forward to seeing you again soon!
Warmly,
The Team at Zappas Twyford

Excellent

Erica Brittan
19th Sep 2025
Team Member: Amelia
5.0
Appointment verified by SaloniQ Software

Amelia is an excellent hairdresser and always gives good advice. I never leave the Twyford salon feeling disappointed. She is also a lovely girl and always welcoming.

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Response from Zappas Twyford

Hi Erica,

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you always have a great experience with Amelia at our Twyford salon. We couldn't agree more that she's both talented and welcoming, we're lucky to have her on our team.

We hope to see you again soon and continue providing you with excellent service and advice.

Best,
The team at Zappas Twyford

Supersleekstyle!

Lynda Hughes
18th Sep 2025
Team Member: Rebecca Louise
5.0
Appointment verified by SaloniQ Software

All the people involved in transforming my hair made the experience a relaxed and enjoyable one, with a lovely result- I know look more 'grown-up '

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Response from Zappas Twyford

Hi Lynda,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a relaxed and enjoyable visit and that you are happy with the results. Our team takes great pride in creating a positive and comfortable atmosphere for our clients.

We are glad we could help you achieve a more grown-up look and we hope you continue to love your hair! Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Zappas Twyford

I always leave feeling and looking so much better !

Charlotte Eldridge
18th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

A relaxed space where you are looked after and come out feeling and looking a different person.

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Response from Zappas Twyford

Hi Charlotte,

Thank you so much for taking the time to leave us a review. We are so glad to hear that you enjoyed your experience at our salon and felt well taken care of. It is always our goal to make our clients feel relaxed and refreshed when they leave our salon.

We are happy to have been a part of your transformation and hope to see you again soon. Thank you for choosing our salon and we look forward to welcoming you back in the future.

Best,
The Team at Zappas Twyford

Highlights

Tracy Ray
17th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

L listens to my requests and meets them every time. I love my adjusted colour and bouncy blow dry x

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Response from Zappas Twyford

Hi Tracy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that L listened to your requests and delivered beautiful results every time. Our team at Zappas Twyford always strives to make sure our clients leave feeling happy and satisfied.

We are especially glad that you love your adjusted colour and bouncy blow dry. It's always great to know that our clients leave feeling confident and looking fabulous. We appreciate your support and look forward to your next visit with us!

Take care and best regards from the team at Zappas Twyford.

Cut and finish

Tina Longhurst
15th Sep 2025
Team Member: Kayleigh
5.0
Appointment verified by SaloniQ Software

So happy I decided to change my hairdresser and meet Kayleigh who is fantastic ☺️

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Response from Zappas Twyford

Hi Tina,
Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with Kayleigh at our salon. We pride ourselves on having a talented team and we're happy to hear that she exceeded your expectations. We hope to see you again soon for your next hair appointment. Take care,
The team at Zappas Twyford

Happy with haircut

Helen And Annabel Jones
8th Sep 2025
Team Member: Lucy
5.0

Really happy with my haircut. Lucy always styles it well and is friendly. I would appreciate a student discount in future! Thank you

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Response from Zappas Twyford

Dear Helen and Annabel,

Thank you for your review and for being a valued client at our salon. We are glad to hear that you are happy with your haircut and that Lucy always provides excellent service and a friendly experience. We take great pride in our team's expertise and dedication to our clients.

In regards to student discount, please bring a copy of student ID and we would be happy to apply the 15% student discount on services. Sorry this has slipped through our team but we will get the discount added for you at your next appointment.

Thank you again for choosing our salon and for taking the time to share your feedback. We look forward to welcoming you back for your future salon needs.

Best regards,
The team at Zappas Twyford

Very Happy

Venetia Croxford
8th Sep 2025
Team Member: Hannah
4.0
Appointment verified by SaloniQ Software

Always very happy with Hannah

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Response from Zappas Twyford

Hi Venetia,

Thanks so much for taking the time to leave a review! We're thrilled to hear that you are always happy with Hannah's services. We will be sure to pass along your kind words to her.

We strive to provide exceptional experiences for all of our clients and it's wonderful to know that we have met your expectations. We hope to see you again soon!

Best,
The Team at Zappas Twyford

Love my hair!! 💁‍♀️

Saphi Bridges
8th Sep 2025
5.0
Appointment verified by SaloniQ Software

Amelia is a magician when it comes to hair, she knows exactly what I want to achieve and always looks after me,

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Response from Zappas Twyford

Hi Saphi,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Amelia has been able to work her magic on your hair and deliver the results you were looking for. We pride ourselves on providing excellent service and making sure our clients feel taken care of.

We appreciate your kind words and look forward to seeing you again soon. Take care!

All the best,
The team at Zappas Twyford

Amazing job by Lucy!

Sophie Thorner
6th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Was recommended to Lucy by the lady who does my hair extensions. Had my hair done yesterday and so so happy with it!

From start to finish, the whole process from the consultation, skin test, going through exactly what I wanted and getting advice was great. I left the salon yesterday incredibly happy with my hair, after not having it highlighted or coloured in a year, I absolutely love the results and will definitely be returning.

Lucy even gave me advice in styling my own hair, taking the time to explain what she was doing so I could do it myself at home.

I purchased a hair treatment that’s sold at the salon that was recommended after asking for advice which I’m yet to use but excited to try!

The whole team at the Twyford salon I spoke to yesterday and at my consult are a credit there, I felt comfortable and was constantly made sure I was okay for a drink.

Again, I will definitely be back! Thank you so much again :)

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Response from Zappas Twyford

Hi Sophie,

Thank you so much for your lovely review! We are delighted to hear that you had a great experience at our salon. Our team at Zappas Twyford takes great pride in providing top-notch services to our clients.

We are delighted to hear that you were impressed with the whole process, from the consultation to the final results. We always strive to ensure that our clients are well informed, and we are glad that we were able to meet your expectations.

We are also happy to hear that Lucy gave you some helpful tips for styling your hair at home. We hope you enjoy using the hair treatment you purchased, and we look forward to seeing the results on your next visit.

Thank you for choosing our salon, and we can't wait to welcome you back for another fantastic experience!

Best regards,

The team at Zappas Twyford

Haircut

Tina Lightfoot
5th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Great all so good

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Response from Zappas Twyford

Dear Tina,

Thank you for the positive review! We are delighted to hear that you had a great experience at our salon. Our team at Zappas Twyford always strives to provide the best services to our customers.

We are so glad that you enjoyed your visit and that everything was to your satisfaction. We would love to have you back at our salon soon, and we promise to make your future visits just as pleasant.

Thank you again for your kind words, we truly appreciate it.

Best regards,

The team at Zappas Twyford

Hair cut

Rebecca Mole
1st Sep 2025
Team Member: Bronwyn
5.0
Appointment verified by SaloniQ Software

She did a fab job with my 13 year old daughter’s hair - she was very happy with the cut, style and advice about how to grow her fringe out -

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Response from Zappas Twyford

Hi Rebecca,

Thank you for leaving us such a lovely review! We are thrilled to hear that your daughter had a great experience with us and that she is happy with her new hair cut and style. Our team always strives to provide the best advice to our clients, and we're glad that our stylist was able to help your daughter with her fringe.

We hope to see you both again soon at Zappas Twyford. Thank you for choosing our salon for your hair needs.

Warmly,
The Zappas Twyford Team

Short notice wash cut and blow dry

Viv Roberts
1st Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Last minute appointment with new stylist Lucy. Great service. Very happy with result . Thank you

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Response from Zappas Twyford

Hi Viv,

Thanks so much for leaving us a review! We're glad you were able to snag a last-minute appointment with Lucy, and we're even happier to hear that you had a great experience with her. We'll make sure to pass along your kind words to Lucy and the rest of our team.

We're delighted that you're pleased with the end result of your appointment. It means a lot to us that you took the time to share your positive experience. Please don't hesitate to reach out to us if you ever need anything in the future.

Thanks again for choosing our salon. We look forward to seeing you again soon!

Best,
The Zappas Twyford Team

Lucy

Sophie connor
26th Aug 2025
Team Member: Lucy
5.0

Lucy was amazing with my hair she does such a great cut and really takes care of the detail of getting my hair looking how I want

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Response from Zappas Twyford

Hi Sophie, thank you for sharing your experience with us! We're glad to hear that Lucy provided you with an amazing hair cut and paid close attention to the details to make sure it turned out exactly how you wanted. We appreciate your kind words and will be sure to pass them along to Lucy. We hope to see you again soon for another wonderful experience! Take care, Team at Zappas Twyford.

Hair cut

Anonymous
19th Aug 2025
5.0

Amy was great for me as I have very thin hair at the front but she took great care. Thank you

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Response from Zappas Twyford

Thank you for leaving us a review. We are delighted to hear that Amy took great care of you, especially with your thin hair at the front. Our team is dedicated to providing excellent service to all our clients, regardless of hair type. We appreciate your kind words and hope to see you again soon at Zappas Twyford. Best, The Zappas Twyford Team.

Great cut and service

Shashi Rana
18th Aug 2025
5.0
Appointment verified by SaloniQ Software

Excellent service and cut. Thank you Louise.

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Response from Zappas Twyford

Hi Shashi,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with Louise at our salon. Our team strives to provide the best service to all our clients, and we are glad that this reflected in your visit.

We hope that you will continue to trust us for your hair care needs. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you again for your support.

Best,
The Team at Zappas Twyford

Colour and cut….fab fab fab .

Nicky Flint
17th Aug 2025
Team Member: Lucy
4.5
Appointment verified by SaloniQ Software

Lucy has been cutting and colouring my hair for sometime ..she’s thorough,listens to what you want and delvers . Always a pleasure going to Zappas in Twyford.

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Response from Zappas Twyford

Hi Nicky, thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Lucy has been consistently delivering great cuts and colors for you. We pride ourselves on listening to our clients' needs and providing a top-notch experience. We can't wait to have you back at Zappas Twyford for your next visit. Thanks again for your support and kind words! Warmly, The Zappas Twyford team

My scheduled visit to Zappas Twyford.

Jane Berrell
14th Aug 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is always friendly, bubbly and professional.

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Response from Zappas Twyford

Hi Jane,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words about Lucy's service. Our team at Zappas Twyford strives to provide a friendly and professional experience for all our clients.

We're glad you had a good time at our salon and we look forward to seeing you again. If there's anything we can do to make your next visit even better, please let us know.

Warm regards,
The Zappas Twyford Team