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TONI&GUY in Reading

Part of the TONI & GUY Group on salonspy.

TONI&GUY Reading
  • Description

    TONI&GUY Reading opened in May 1995. A passionate and innovative team we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team at key events including London Fashion Week and The Clothes Show Live. Our creative technical team boast a wealth of experience and our Technical Director has been with the company 12 years.

  • Contact Details

    01189583303/505389

    • 16, Cross St
    • Reading
    • Berkshire
    • RG1 1SN
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    09:00 - 19:00

    Wednesday

    09:00 - 19:00

    Thursday

    09:00 - 20:00

    Friday

    09:00 - 19:00

    Saturday

    09:00 - 18:00

    Sunday

    10:00 - 16:00

About Us

TONI&GUY Reading opened in May 1995. A passionate and innovative team we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team at key events including London Fashion Week and The Clothes Show Live. Our creative technical team boast a wealth of experience and our Technical Director has been with the company 12 years.

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 20:00
  • Friday:
    09:00 - 19:00
  • Saturday:
    09:00 - 18:00
  • Sunday:
    10:00 - 16:00
Reviews Write A Review
4.78

989 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (917)
  • 4 stars (51)
  • 3 stars (12)
  • 2 stars (6)
  • 1 stars (3)
Disappointing. Very upset.
3.40

I had my hair cut today by this lovely lady, for a treat, as my graduation ceremony is in a few weeks and I wanted it looking good for the pictures. I asked for layers, volume and shape. She cut it and curled it - it looked great when I left. After going home and washing out the product the cut was revealed. I am genuinely upset about the very straight lines running through my hair around my face. No effort was made to blend them in at all. The layers are not even slightly blended. They need vertical blending. Steps are visible. My hair is also not very knotty. Hard to brush. This is not what I expect from a Toni and Guy cut. I will now need to organise another cut from someone else in the coming days. This is a shame, I feel like crying and I feel annoyed.

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The best
5.00

I am over the moon with my hair you always do a great job but this time it was out standing and made me feel great so big thanks you and you always make me feel welcome and all the staff

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Response from TONI&GUY Reading

Thanks so much for your 5 star review Janet, So glad you love your hair. We look forward to welcoming you back to the salon soon.

Aneesa
Toni & Guy Reading.

Great highlights
4.40
Appointment verified by Zenoti

It was great to be back, not often there coz of commute but it’s like going home. Cozy, reliable, friendly atmosphere and and quality results!

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Response from TONI&GUY Reading

Thank you!

Nice cut and style
5.00
Appointment verified by Zenoti

Holly did a really good job given I had cut my hair during last lockdown, thank you very much

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Response from TONI&GUY Reading

thank you!

Another good cut!
5.00
Appointment verified by Zenoti

As always, Mara did an excellent job with my colour and Bobbie did an excellent job of the styling.

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Response from TONI&GUY Reading

Thank you

Marco just seems to get
5.00
Appointment verified by Zenoti

Better with age. Loved the cut.

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Response from TONI&GUY Reading

Thank you!

Really happy with the haircut.

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Response from TONI&GUY Reading

Thank you!

Always Excellent
5.00
Appointment verified by Zenoti

I have been a customer at T&G Reading since 2015 and Holly has been cutting my hair for about three years now. Always an excellent hair cut and more often than not, a lot of laughter too.

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Response from TONI&GUY Reading

Thank you!

Wash, cut and blow dry
5.00
Appointment verified by SALONGENIUS Software

Marco and his team consistently offer an exceptional service. Friendly, warm and caring staff who go out of their way to look after you, special mention to Ashley!
Marco is a great hairdresser who always listens to your hairstyle ideas and cuts your hair really well, really pleased with my haircut . I have my dominant right arm in plaster and I can report that I left the salon feeling way better than when I entered!

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Response from TONI&GUY Reading

Thank you for your custom!

Fantastic haircut!
4.40
Appointment verified by SALONGENIUS Software

Marco was very thorough. He took a good amount of time (after cutting and styling) to go back through and trim the ends. I’m really pleased with the results! My hair looks amazing!

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Response from TONI&GUY Reading

Thank you!

Very happy with my new style
5.00
Appointment verified by SALONGENIUS Software

Excellent as always - really great attention to detail and very happy with my new style :)

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Response from TONI&GUY Reading

thank you!

5.00
Appointment verified by SALONGENIUS Software

Excellent experience!!
Marc is professional and friendly.
I am really pleased with my hair cut .

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Response from TONI&GUY Reading

thank you!

Great experience
5.00
Appointment verified by SALONGENIUS Software

I had full head highlights and a hair cut done. Both Kiki and Holly did a great job and I am so happy with my hair. Will be back!

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Response from TONI&GUY Reading

Thank you!

Top notch as always
4.80
Appointment verified by SALONGENIUS Software

I’m a returning client, always happy with the service TG team provides. Marc does great job with mens haircuts. Good chat included in the price ;)

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Response from TONI&GUY Reading

Thank you!

Cut and curly blow dry
4.80
Appointment verified by SALONGENIUS Software

A really enjoyable experience thank you

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Response from TONI&GUY Reading

Thank you !

Kim and Holly are an excellent team I wanted to add Holly’s name with Kim’s but was unable to do so.
The salon has a lovely relaxing
atmosphere professional friendly and welcoming

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Response from TONI&GUY Reading

Thank you!

4.80
Appointment verified by SALONGENIUS Software

Amanda did a great job!

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Response from TONI&GUY Reading

Thank you for your feedback and custom over all these years!

Haircut
4.00
Appointment verified by SALONGENIUS Software

As always Marc did a great job

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Great service as always
4.80
Appointment verified by SALONGENIUS Software

Great cut and blow. Professional and friendly service. Thanks Holly

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Hairdo
5.00
Appointment verified by SALONGENIUS Software

Great to have my hair cut and coloured again. Enjoyed my visit and look forward to when we can have a coffee/tea again and magazines. My thanks to Marco and Mara for looking after me.

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Response from TONI&GUY Reading

I
Thank you for your feedback and custom

Excellent!!
5.00

Excellent as always!! Fantastic colour! I always feel so much younger! Kiki is brilliant at what she does!

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Excellent
4.60
Appointment verified by SALONGENIUS Software

As always a great experience at Toni & Guy Reading. Michelle is always friendly and listens then acts on what you need.

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Thank you Mara and Michelle !! Fab as always
4.80
Appointment verified by SALONGENIUS Software

Fab attention to detail friendly and lovely

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Hair cut
4.60
Appointment verified by SALONGENIUS Software

Bobbie was brilliant. She always takes time to help me work out what I want and gives me guidance so I always walk out with EXACTLY what I want and feeling 100%

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Response from TONI&GUY Reading

Thank you for your feedback and custom

New glow
4.80
Appointment verified by SALONGENIUS Software

Mara is super knowledgable and always offers excellent solutions to give me the fresh blond I desire. When visiting Toni&Guy Reading I always get a personal experience, feel welcomed and listened to opposed to being just another bum on a seat. The supporting team is also really lovely and I come away feeling like a new woman every time.

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Friendly service
5.00
Appointment verified by SALONGENIUS Software

Michelle always provides excellent service with a friendly chat. As a regular of hers I know I'm in safe hands and always leave the salon feeling a million dollars. Many thanks all at Toni & Guy Reading for your hard work and hospitality.

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Great Salon
4.80
Appointment verified by SALONGENIUS Software

I have been a client at this salon for several years and have never had a bad experience. Great staff and Holly my current stylist, is lovely, listens to what you would like and delivers to an excellent standard.

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Covid lifesaver
5.00
Appointment verified by SALONGENIUS Software

Bobbie took my terrible covid self cut haircut and created a fantastic style 😎

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Response from TONI&GUY Reading

Thank you for your feedback and custom

bfbdfb
5.00

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Response from TONI&GUY Reading

Thank you for your feedback and custom.Not sure what it means.....but thank you

My regular cut and blow dry
5.00
Appointment verified by SALONGENIUS Software

Fabulous as always and head massage to die for!

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Thank you
5.00
Appointment verified by SALONGENIUS Software

Really friendly great service thank you!

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Mrs
5.00
Appointment verified by SALONGENIUS Software

Excellent cut and service as always and felt very safe

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Very happy
5.00
Appointment verified by SALONGENIUS Software

Bobbie was great, as always. I also felt very safe in the salon with the measures they have put in place.

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Super style!
5.00
Appointment verified by SALONGENIUS Software

Bobbie always does a great job with my hair and takes good care observing all COVID guidelines . Bobbie creates a warm and welcoming environment making me feel relaxed and confident

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Williams
5.00
Appointment verified by SALONGENIUS Software

Very welcoming, listened and understood what I wanted, very pleasant, I had a great experience

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Best hairdresser in Reading
5.00

Bobbie is an excellent stylist. I have fine hair that she performs magic on. I always feel great when I leave the salon!

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Response from TONI&GUY Reading

Thank you so much for your feedback and custom

Regrowth
5.00
Appointment verified by SALONGENIUS Software

Brilliant as always the whole team are great, professional, helpful & friendly. Felt totally relaxed & confident with all the vivid safety measures in place.

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Response from TONI&GUY Reading

Thank you so much for your feedback and custom

Loved my salon visit with Kim and the team today.
4.80
Appointment verified by SALONGENIUS Software

Kim you brightened my day, infact my many days! LOVE my hair colour so much. Thank you so much as always for making me feel super relaxed despite not venturing out out since my last visit to you / Toni & Guy. Looking forward to seeing you again in 6 weeks! x

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Response from TONI&GUY Reading

Thank you so much for your feedback and custom

Salon experience
4.80
Appointment verified by SALONGENIUS Software

Always a pleasure! Love my hair, love the company! Special thanks to Bobbiie for fab cut, Amara for amazing colour and Ashley for a dream of a head massage! Thanks so much x

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Haircut
4.80
Appointment verified by SALONGENIUS Software

Michelle is excellent

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Great service
5.00
Appointment verified by SALONGENIUS Software

Excellent colour, listened to my problem and gave solid advice/suggestions which I will follow, hair came out exactly what I wanted, Mara did an excellent job, highly recommend

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Colour and Blowdry
5.00
Appointment verified by SALONGENIUS Software

Mara did my colour and Bobbie the blowdry. Both very good and the results were excellent

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Amazing...as always!!
5.00
Appointment verified by SALONGENIUS Software

Kim never fails to make my hair feel fresh and exciting, always a fabulous experience thank you as always!!!

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Repeat colour appointment
5.00

Appointment was on time. Mara was excellent as usual. Helpful suggestions as to colour updates. Relaxed atmosphere. Felt safe in the current environment

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Top Colourist!
5.00

Kim is simply the best colourist I have ever had the pleasure of coming across in my lifetine so far. I trust her implicitly with my hair. Furthermore she is extremely professional and personable enabling her to provide a wonderful experience to customers.

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Response from TONI&GUY Reading

thank you for your review and custom

Beautiful colour
5.00
Appointment verified by SALONGENIUS Software

Gorgeous colour, wonderful salon experience. Thanks Kim x

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Response from TONI&GUY Reading

thank you for your review and custom

Michelle
5.00

Michelle is amazing stylist and always provides best customer service

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Response from TONI&GUY Reading

thank you for custom

2.20

Absolutely hate the haircut and have no idea why someone would think this falls in line with a long bob. The consultation was woeful and the haircut worse. I’m left with a haircut which has made me embarrassed. I skipped the colour consultation as I have no faith in this salon and wouldn’t let them colour my hair after such an upsetting haircut.

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Response from TONI&GUY Reading

We are sorry to hear about your experience and that you’re unhappy with your haircut.The salon will contact you to try to rectify it.Thank you for your feedback.

Amazing Wedding Look
5.00

I have been coming here for over five years and never disappointed. The place was very clean and followed all the social distancing rules. I booked my appointment for a cut and blow dry for the wedding ceremony and Bobbie was wonderful. She listened to what I wanted and gave me hair cut and blow dry which was perfect. It stayed until the next day and she also helped style to wear a Veil just before the ceremony. Thank you so much for making the day perfect 😘

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Poor value/shoddy end to the appointment
2.60

Colourist did a nice job colouring. However I was stunned to be handed a brush and hairdryer by another stylist and told there were no juniors to dry my hair. She said if I wanted a blowdry I would have to book and pay for it as an extra. I paid £114 for colour. I went out looking like a gooseberry bush with damp hair after I gave up trying to do it myself.
I had my hair cut a couple of weeks ago and decided to go for colour. I wasn't trying to be cheapskate. I've been a customer for years. I was disgusted the other stylist was obviously "too senior/busy" to dry hair despite disappearing off into the staff room. Unlikely to return, ever.

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Response from TONI&GUY Reading

Dear Liz,
Thank you for letting us know as we take all reviews seriously.
I’m sorry to hear about your recent experience was not the most pleasant one due to the blow dry service not being fulfilled.Under the current circumstances with restricted amount of staff and social distancing in place our priority is to keep clients safe with minimum contact with staff members and therefore all our appointments are different.As a consequence all colour services should either be booked back to a stylist as an extra service and this should have been explained when your booking was made. I apologise that this may have not been made clear.
However I’m pleased that you are happy with your colour and cut and that hopefully bearing this in mind you will reconsider your next visit. Thank you so much for your feedback and custom.
Kind regards
Marco & the team

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