Zappas Crowthorne

199 High Street, Crowthorne, Crowthorne, Berkshire, RG45 7AQ

About us

With more than 30 years' experience in hair cutting, styling and hair colouring, it's easy to see why our clients say Zappas have the best hair salons in Hampshire and Berkshire.

Not many can say they are the best hair colour salons in the UK, but that is exactly what we are! Zappas are destination salons for hair colour, with delighted clients visiting us from far and wide for our sensational hair colour results.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 21:00
Wednesday 09:00 - 15:00
Thursday 09:00 - 19:30
Friday 09:00 - 19:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
334 verified reviews
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Filter by rating

Hair cut

George Baldwain
25th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Very happy. Did exactly what I had asked for , thank you katelyn from myself and vinnie ! See you again for sure .

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Response from Zappas Crowthorne

Hi George! Thanks for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Katelyn and that she did exactly what you asked for. We're always striving to make our customers happy, so we're glad to know we hit the mark with you and Vinnie. Looking forward to seeing you both again in the future. Take care! Team at Zappas Crowthorne

Happy hair

Jennie Ker
25th Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Thanks for looking after My grandaughter so well! She loved it...and commented the shampooing and massage was the best bit 💕

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Response from Zappas Crowthorne

Hi Jennie, thank you so much for leaving such a lovely review! We are so glad to hear that your granddaughter enjoyed her visit with us and that she loved the shampooing and massage. We always strive to make our clients feel pampered and relaxed during their time with us. It was a pleasure having her at our salon and we hope to see you both again soon. Take care!
Sincerely,
The Team at Zappas Crowthorne

Best Salon in the area

Kendra Ainley
24th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Great experience as always. Great cut, great experience and friendly people

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Response from Zappas Crowthorne

Dear Kendra,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon.

We truly appreciate your kind words about our friendly team and we are glad to have made your visit a pleasant one. We look forward to seeing you again soon and providing you with another great experience.

Best wishes,
The Zappas Crowthorne team

Hair restyle

Tracy Beckham
23rd Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

As always nice experience
Josie restyled my hair exactly how I wanted, she knows my style and hair so confident I'm in boid hands.
Salon immaculate and warm welcome & a friendly and professional staff. 10/10.

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Response from Zappas Crowthorne

Hi Tracy,

Thank you so much for leaving us a lovely review!
We're glad that Josie was able to restyle your hair exactly how you wanted it.
It's great to hear that our team members provided a warm and friendly atmosphere, and that our salon was immaculate during your visit.

We appreciate your kind words and we hope to see you again soon.

Best regards,

The Team at Zappas Crowthorne

Brilliant

Carolyn Charles
23rd Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Listened to me, gave honest advice and took her tome to do a thorough job.
Also made me feel very very relaxed which for me is an essential part of the process

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Response from Zappas Crowthorne

Hi Carolyn, thank you so much for taking the time to share your positive experience at our salon. We believe that relaxation is an essential part of the process and we are happy to hear that we were able to make you feel that way. Thank you again for choosing our salon and we look forward to seeing you again soon.
Warmly,
The team at Zappas Crowthorne.

Super!

Mrs Fran/Daniel Gallo
22nd Oct 2025
Team Member: Mileigh
5.0
Appointment verified by SaloniQ Software

Mileage did a fab cut for me daughter and made her feel really special. Thank you!

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Response from Zappas Crowthorne

Dear Mrs Gallo

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that Mileigh gave your daughter a fab cut and made her feel special during her visit to our salon.

Thank you again for trusting us with your daughter's hair and for your kind words. We look forward to seeing you both again soon!

Best regards,
The team at Zappas Crowthorne

My Zappas!

Anonymous
20th Oct 2025
Team Member: Tina
5.0

Missed Tina at zappas over the last few weeks of being away. I just didn’t feel good because my hair felt awful.
As from Friday last week I can now hold my head up high and have got the feel good factor back again!
As well as everyone making you feel so welcome, they listen and guide you through your appointments.
No where quite like Zappas Crowthorne!

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Response from Zappas Crowthorne

Dear valued customer,

Thank you for taking the time to leave a review. We are happy to know that you left feeling good. Our team always strives to ensure each guest feels welcome, heard, and guided through their appointments. Thank you for choosing us. We look forward to seeing you again soon.

Warmly,

The Team at Zappas Crowthorne

Always on point

Fran/Daniel Gallo
15th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Every time I come to the salon for my hair service, the staff are all so friendly and attentive.
Love how they colour and style my hair.

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Response from Zappas Crowthorne

Dear Fran

Thank you so much for taking the time to leave us such a kind review! We are so happy to hear that you had a great experience during your visits to our salon. Our team takes pride in providing friendly and attentive service to all our customers.

We are also thrilled to know that you love the way our team colours and styles your hair. Our goal is always to help our clients achieve their desired look and we are glad we were able to do that for you.

We hope to see you again soon for your next hair service and continue to exceed your expectations.

Warm regards,
The Zappas Crowthorne team

Enjoyable visit

Mrs Carol Cain
14th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

As usual my experience with Tina was excellent. She’s a very efficient hairdresser , the results are always exactly as I want them.. Hence the many years Tina has been my hairdresser.

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Response from Zappas Crowthorne

Dear Mrs Carol,

Thank you so much for taking the time to leave us such a beautiful review. We are thrilled to hear that you had an excellent experience with Tina. She really is a skilled and efficient hairdresser, and we are so grateful to have her on our team.

We are glad that Tina was able to give you exactly the results you wanted, and we are honored to have been your hairdresser for many years. We always strive to provide our clients with the best service possible, and we are delighted to know that we have met your expectations.

Thank you again for your kind words. We can't wait to see you again soon!

The Zappas Crowthorne Team

Cut and finish

Jennifer Healen
14th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Lovely hair wash and as always Tina cut and styled my hair really well.

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Response from Zappas Crowthorne

Dear Jennifer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon. It's always a pleasure to have you in our chair and we are so glad to hear that Tina met your expectations once again.

We strive to provide our clients with the best service and it's wonderful to know that we have succeeded with you. We appreciate your support and we can't wait to see you again soon.

Best,
The team at Zappas Crowthorne

Haircut

Anonymous
14th Oct 2025
5.0

Amazing hair cut every time and beautiful colour.
Amanda is so lovely and friendly as well as so professional

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Response from Zappas Crowthorne

Dear reviewer,

Thank you for taking the time to leave us a lovely review! We are thrilled to hear that you are always happy with your haircuts and color at our salon. It means a lot to us that you continue to trust us with your hair.

We also can't agree more about Amanda - she truly is a gem, isn't she? We are lucky to have her on our team. We will definitely pass on your kind words to her.

Thank you again for your kind words. We can't wait to welcome you back for your next hair appointment.

Best regards,
The team at Zappas Crowthorne

Lovely experience

Tracey Green
12th Oct 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Lovely morning - from sitting and having a coffe, through hair and massage to lovely hair cut.
Thank you

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Response from Zappas Crowthorne

Hi Tracey, thank you so much for your lovely review! We are delighted to hear that you enjoyed your visit to our salon and had a relaxing morning with us. It is wonderful to know that you were happy with both your hair and massage, as well as your hair cut. We truly appreciate your kind words and hope to see you again soon. Best wishes from the team at Zappas Crowthorne.

Thank you!

Miss Charlotte Marley
11th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

My daughter was so nervous to get her hair cut and Harriet couldn’t have been more patient and understanding. She’s thrilled with the cut, as am I! Thank you. We will most certainly be back x

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Response from Zappas Crowthorne

Dear Miss Charlotte,

Thank you so much for your kind review! We are so glad to hear that Harriet was able to make your daughter's haircut experience a positive one. Our team strives to create a comfortable and welcoming atmosphere, and we are delighted to know that we were able to do so for your daughter.

We are happy to hear that both your daughter and yourself were pleased with the final result. We hope to continue providing excellent service for all of your future hair needs. Thank you for choosing our salon.

Best wishes,
The team at Zappas Crowthorne

Love this Salon

Mrs Kathie Bull
9th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Love this salon the girls are fabulous especially Laraine who always does a great job on my hair everytime and Tracey the receptionist who is so friendly. I really look forward to my appointments. A great experience 10/10 always !!

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Response from Zappas Crowthorne

Dear Kathie,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you love our salon and that Laraine and Tracey have provided you with fabulous service.

Warm regards,

The team at Zappas Crowthorne

Fantastic!

Adela Webb
8th Oct 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

So professional and always gets the style spot on!!! Super friendly throughout the appt.
I always look forward to having my hair cut.

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Response from Zappas Crowthorne

Hi Adela, thank you so much for leaving us such a kind review! We're thrilled to hear that you think we're professional and always get your style spot on. We pride ourselves on providing top-notch service while also being super friendly. We're glad to know that you look forward to your haircuts with us. Thanks again for your support, it means a lot to our team. Take care! - The Zappas Crowthorne team

Excellent service as usual.

Sue Lynn
7th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Relaxing, but fun appointment, especially the scalp scan 😂 loved the result and Laraine is the best hair washer, head massager.

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Response from Zappas Crowthorne

Hi Sue Lynn,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a relaxing and fun appointment at our salon. We are glad that you enjoyed the scalp scan and loved the result! We will make sure to let Laraine know that she is the best hair washer and head massager - she will be thrilled to hear it!

We hope to see you again soon for another great experience with us.

Warm regards,

Team at Zappas Crowthorne

Brilliant

Kiran Eldon
7th Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Thank you so much love my hair x

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Response from Zappas Crowthorne

Hi Kiran,

Thank you for taking the time to leave us a lovely review! We are thrilled to hear that you love your new hairstyle. It's always our goal to make our clients feel happy and confident after their visit.

We are grateful for your support and can't wait to have you back at our salon for your next hair transformation. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Thanks again, and see you soon!

Sincerely,
The team at Zappas Crowthorne

Looking brand new!

Katie Wilson
7th Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

I had a wonderful experience with Laraine who cut, styled, and finished my hair beautifully. She also used the Kérastase scalp and hair diagnostic tool, which was a great touch—it helped us understand exactly what my hair needed and choose the right products for my hair type.
The service was warm, welcoming, and professional from start to finish. The hair wash and head massage were absolutely lovely—so relaxing. Laraine’s attention to detail and passion for her craft really showed in the final result. I left feeling amazing, and even my four-year-old said, “Wow Mummy, you look brand new!”
Highly recommend Laraine if you’re looking for top-tier haircare and a truly enjoyable salon experience. x

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Response from Zappas Crowthorne

Hi Katie Wilson,

Thank you for taking the time to write such a lovely review about your recent visit with us. We are thrilled to hear that you had a wonderful experience with Laraine and she was able to cut, style, and finish your hair beautifully. We're glad that the Kérastase scalp and hair diagnostic tool helped determine the best products for your hair type.

We pride ourselves on providing warm, welcoming, and professional service from start to finish and we're happy to hear that you noticed it. We're pleased that you enjoyed the hair wash and head massage as well. Laraine is truly passionate about her craft and her attention to detail definitely shows in her work.

We love hearing that you left our salon feeling amazing and that even your four-year-old gave you compliments. That's the ultimate seal of approval! We'll be sure to pass along your kind words to Laraine.

Thank you again for recommending Laraine and our salon for top-tier haircare and a truly enjoyable experience. We hope to see you again soon!

Best regards,
The team at Zappas Crowthorne

Hair appointment

Sue Mason
3rd Oct 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Everyone in the salon was more than helpful. Excellent, always a nice experience

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Response from Zappas Crowthorne

Dear Sue,

Thank you so much for taking the time to leave such a lovely review. We are thrilled that you had an excellent experience at our salon. Our team always strives to be as helpful as possible, and we are happy to hear that you found them to be just that.

We hope to see you again soon for another fantastic salon experience!

Warmly,
The Team at Zappas Crowthorne

Amazing experience

Kendra Ainley
3rd Oct 2025
Team Member: Harriet
4.5
Appointment verified by SaloniQ Software

I genuinely love this salon. Great atmosphere, lovely staff, the experience is all part of the package. Thanks

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Response from Zappas Crowthorne

Hi Kendra, thank you so much for your lovely review! We really appreciate your kind words and are so glad to hear that you had a great experience at our salon. Our team works hard to create a welcoming atmosphere and provide excellent service to all of our customers. We hope to see you again soon for another pampering session! All the best, The team at Zappas Crowthorne.

Curly girl appreciation

Miss Alison Harmsworth
3rd Oct 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Katelyn is really attentive to my concerns with my hair including colour, cut and styling. Katelyn suggests changes and explains its benefit. I can already see a difference after 3 visits and I have had many compliments after each visit which helps me feel confident.
At the Zappas Crowthorne Salon I find all the team are friendly, fun and it feels more like meeting up with friends.

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Response from Zappas Crowthorne

Dear Miss Alison,

We are delighted to hear that you have been enjoying your visits to our salon and that Katelyn has been taking such good care of you.

We are also pleased to hear that you find our team to be friendly and fun. We strive to create a welcoming and inviting atmosphere for all our clients, and it means a lot to us that it feels like meeting up with friends when you visit us.

Thank you for your kind words and for choosing Zappas Crowthorne. We look forward to seeing you again soon.

Warmly,
The team at Zappas Crowthorne

Cut and highlights

Jill S
30th Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Great cut and highlights, really happy 😊 thank you 🙏🏻

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Response from Zappas Crowthorne

Hi Jill,

Thank you so much for your kind words! We are thrilled to hear that you were happy with your recent cut and highlights. Our team at Zappas Crowthorne takes great pride in creating the perfect style for our clients, and it is a pleasure to know that we achieved that for you.

We appreciate you taking the time to leave a review and hope to see you again soon. Take care!

Warm regards,
The Zappas Crowthorne team

Tint, cut and set

Margeret Critcher
30th Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

I had a really happy experience, as I always do. Everyone is very professional.

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Response from Zappas Crowthorne

Dear Margeret,

We are thrilled to hear that you always have a happy experience at our salon. Our team prides ourselves on providing professional services to our clients. Thank you for taking the time to leave us a review.

We look forward to having you back at our salon soon.

Warm Regards,
The Team at Zappas Crowthorne

Pampered

Ms Adele Fuller
30th Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

It was really nice after a long hard day, to find the same Zappers welcome as soon as I opened the door of the Salon.
I had my consultation and then my roots were tinted and I had a cuppa and biscuits whilst it was being done.
A lovely up to date magazine to read and a relaxing head massage during my wash off and conditioner.
I only wanted a rough dry and it was all finished...a great experience!

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Response from Zappas Crowthorne

Dear Adele,

We are delighted to hear that you had a great experience at our salon. We are pleased to have provided you with a warm and welcoming atmosphere after your long day. Our team takes pride in providing exceptional customer service and we are glad to know that you felt the same Zappas welcome as soon as you walked through our doors.

It is wonderful to know that you enjoyed our services, including the consultation, tinting, and head massage, as well as our refreshments and reading materials. We strive to stay up to date with the latest trends and offer a relaxing experience for our clients. We are also happy to hear that you were satisfied with your hair after a quick rough dry.

Thank you for taking the time to leave us this kind review. We look forward to seeing you again soon!

Best regards,
The team at Zappas Crowthorne

Happy hair

Jennie Ker
27th Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Very happy with the results...always well looked after by everyone. Thankyou

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Response from Zappas Crowthorne

Hi Jennie,

Thank you for taking the time to leave us a review! We are delighted to hear that you are happy with the results and always feel well looked after by our team. It's our goal to ensure that all our clients leave our salon feeling satisfied and pampered. We appreciate your kind words and look forward to seeing you again soon.

Sincerely,
The team at Zappas Crowthorne

My wet cut

Ms Adele Fuller
23rd Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Tina gave me a lovely consultation, then a wash, condition and head massage fore a brilliant cut and dry.

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Response from Zappas Crowthorne

Dear Ms Adele Fuller,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a positive experience with Tina. Customer satisfaction is our top priority and we are happy to know that she provided you with a lovely consultation and excellent services.

We are glad that you enjoyed our head massage and that your cut and dry turned out brilliantly. We strive to provide our clients with the highest quality services and it is always great to receive feedback like yours.

We appreciate your support and hope to welcome you back to our salon in the future.

Best Wishes,

The Team at Zappas Crowthorne

Hair cut

Gill Reeves
20th Sep 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

As usual very good every one is so helpful always.

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Response from Zappas Crowthorne

Hi Gill,

We are so glad to hear that you had another great experience at our salon. Thank you for taking the time to leave us a review.

Our team at Zappas Crowthorne strives to provide excellent service to all our clients. We are happy to hear that our staff was helpful during your visit.

Thank you for your continued support and we look forward to seeing you again.

Best,
The Zappas Crowthorne Team

Great cut and finish

Kay Smith
20th Sep 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Laraine took time to discuss what I wanted and did a great job. She kept checking that I was happy with the length etc and I was very pleased write the result

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Response from Zappas Crowthorne

Hi Kay,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. We pride ourselves on our consultations to ensure that we understand our clients' needs and achieve the desired result. We are happy to hear that Laraine did a great job and checked in with you throughout the service. It's always our goal to make sure our clients are happy and pleased with the final result. We appreciate your feedback and look forward to seeing you again soon.
Sincerely,
The Zappas Crowthorne Team

Hair

Patrica Pike
19th Sep 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

Brilliant as always

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Response from Zappas Crowthorne

Dear Patrica,

Thank you for taking the time to leave such a kind review. We are delighted to hear that you had a brilliant experience at our salon. Our team at Zappas Crowthorne strives to provide exceptional service to all of our clients and we are thrilled that we have once again met your expectations.

We truly appreciate your ongoing support and look forward to seeing you again soon for another amazing salon visit.

Best wishes from the team at Zappas Crowthorne.

Colour cut and blow dry

Jenny Shepard
17th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Exceptional experience with first class results. Always professional with a great attitude to really listen to what I was wanting.

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Response from Zappas Crowthorne

Dear Jenny,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an exceptional experience with us and that you were pleased with the results. Our team takes great pride in providing top-notch service and listening to our clients' needs.

We appreciate your kind words and are grateful for the opportunity to serve you. We hope to see you again soon!

Best regards,
The Zappas Crowthorne team

Highlights

Susan Nelsen
16th Sep 2025
Team Member: Amanda
5.0
Appointment verified by SaloniQ Software

Fabulous hair, I’m delighted! Thank you

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Response from Zappas Crowthorne

Hi Susan,
Thank you so much for taking the time to leave a review. We are thrilled to hear that you are delighted with your hair! Our team at Zappas Crowthorne always strives to provide our clients with fabulous results.

Thank you again for your kind words and for choosing our salon. We hope to see you again soon.
Best,
The team at Zappas Crowthorne

Great haircut

Mrs Helen Shrimpton
13th Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

It is always a treat to go to Zappas. Tina is an amazing hairdresser.

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Response from Zappas Crowthorne

Dear Mrs. Helen,

Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience at our salon and that Tina did an amazing job with your hair. We take great pride in providing excellent services to all our clients and we are glad that you had a treat at our salon.

If you have any suggestions or feedback on how we can improve, please do not hesitate to let us know. Our team is always eager to hear from our customers.

Thank you again for choosing our salon. See you soon!

Warm Regards,

The Team at Zappas Crowthorne

Zappas Hairdressers Crowthorne

Rup
12th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Last minute appointment. Friendly service and a great cut & blow dry.

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Response from Zappas Crowthorne

Hi Rup,

Thank you so much for leaving us such a lovely review! We're delighted to hear that you were happy with your last minute appointment, as well as the cut and blow dry.

Our team always strives to provide excellent and friendly service, so it's great to know that we were able to make your visit a positive one.

We truly appreciate your kind words and we hope to see you at the salon again soon.

Best wishes,
The team at Zappas Crowthorne

A real treat to go to Zappas

Jill Cronin
11th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

As always had a lovely hair experience with Josie, its always such a treat from the welcome you get, the never ending beverages, and attention to detail, most important all the staff are lovely and look forward to my appointment's!

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Response from Zappas Crowthorne

Hi Jill, we are delighted to hear that you had a lovely hair experience with Josie at our salon. Our team at Zappas Crowthorne always strives to provide exceptional service to our clients and make it a treat for them. We are glad that you appreciate our warm welcome, never-ending beverages, and attention to detail. Our goal is to make everyone feel comfortable and pampered while in our salon. We are looking forward to seeing you at your next appointment. Thank you for your kind words! All the best, Team Zappas Crowthorne.

Amazing as always

Rea Fernandez-Page
10th Sep 2025
Team Member: Tina
5.0
Appointment verified by SaloniQ Software

Amazing as always!

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Response from Zappas Crowthorne

Hi Rea, thank you so much for your amazing review! We're thrilled to hear that you had another great visit at our salon. Our team always strives to provide the best service possible and it's great to know that we've met your expectations. We hope to see you again soon for your next appointment! Take care, The team at Zappas Crowthorne.

Perfect

Rachel Fothergill
9th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Had a cut and blow dry today with Harriet. Had a lovely time everything was so relaxed and comfy, Harriet was lovely to talk to and really helped me understand my hair

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Response from Zappas Crowthorne

Dear Rachel,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fantastic experience with Harriet during your recent visit. Our team at Zappas Crowthorne takes great pride in ensuring our clients feel relaxed and comfortable during their appointments.

We're glad that Harriet was able to help you understand your hair better and we appreciate your kind words about her. We will be sure to pass along your feedback to her.

We look forward to seeing you again soon.

Best regards,
The Team at Zappas Crowthorne

Hair restyle

Tracy Beckham
6th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

As always a lovely experience at Zappas Crowthorne. Very welcoming, nice atmosphere,offered a drink on arrival.
Josie is a fantastic hairdresser, she knows how I like my hair styled. Very professional.

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Response from Zappas Crowthorne

Hi Tracy, thank you so much for leaving such a wonderful review! We're thrilled to hear that you had another lovely experience at our salon. Our team takes great pride in creating a welcoming and comfortable atmosphere for all our clients, and it's great to know that you enjoyed it. We're glad that Josie was able to deliver a fantastic haircut that suited your style and preferences. Thank you for your kind words and for choosing us for your hair care needs. Looking forward to welcoming you back soon! Best wishes, The Zappas Crowthorne team.

Hair restyle

Tracy Beckham
6th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

As always a lovely experience at Zappas Crowthorne. Very welcoming, nice atmosphere,offered a drink on arrival.
Josie is a fantastic hairdresser, she knows how I like my hair styled. Very professional.

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Response from Zappas Crowthorne

Hi Tracy,

Thank you for taking the time to leave us such a kind review. It is wonderful to hear that you had another lovely experience at our salon. Our team strives to create a welcoming and relaxing atmosphere for our clients, and we are glad to know that we succeeded in doing so for you.

We are also delighted to hear that Josie took great care of you and gave you the perfect hairstyle. Our team always aims to provide professional and personalized services for each of our clients.

We look forward to welcoming you back and making sure you continue to leave our salon feeling satisfied and pampered.

Best regards,
The Zappas Crowthorne team

Amazing again!

Michelle Field
6th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet always does an amazing job with my hair. Today she refreshed my colour, and it looked fab!

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Response from Zappas Crowthorne

Dear Michelle Field,

Thank you for leaving such a lovely review for our salon. We are so glad to hear that Harriet did an amazing job with your hair and that you were happy with the end result. Refreshing colour can be tricky and we are glad to hear that it looked fab on you.

We truly appreciate your kind words and we will be sure to pass them on to Harriet. We hope to see you again soon for your next hair appointment.

Best regards,

The team at Zappas Crowthorne

Lovely Experience

Emma Soul
6th Sep 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

I usually take my mum to Katelyn for hair styling. Mum has alzeimers, and Katelyn is so very sweet with her. Not only is she kind, she is a really good stylist. With this in mind I booked an appointment with her myself. Mum came with me and we were both looked after beautifully. Katelyn was attentive and professional. She listened to my requirements and executed them perfectly. I will be going back.

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Response from Zappas Crowthorne

Hi Emma, thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that Katelyn took such great care of you and your mum during your recent visit. We strive to provide excellent service to all of our clients and it's heartwarming to know that we were able to meet your expectations. We look forward to welcoming you back to our salon soon. Thank you again for choosing us. Best regards, The Zappas Crowthorne Team

Wonderful experience

Rose Walker
6th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet did an incredible job with my cut and finish, she’s an excellent hair stylist! She was knowledgeable and thoughtful with the questions and wants I had for my hair and executed the look I wanted perfectly. She’s was very sweet and kind as well! Thank you for the lovely time with you.

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Response from Zappas Crowthorne

Dear Rose,

Thank you for taking the time to leave such a kind review. We are thrilled to hear that Harriet provided you with an incredible cut and finish. Our team at Zappas Crowthorne always strives to provide excellent service and we are delighted that Harriet's expertise and thoughtful approach left you with the perfect look.

Our team takes pride in creating a welcoming and friendly environment for our clients. We look forward to welcoming you back for your next appointment with us.

Warm regards,
The team at Zappas Crowthorne.

Haircut

Jenny O'malley
6th Sep 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Excellent experience! Katelyn really listened, gave great advice, and the cut turned out even better than I hoped. Left feeling confident and happy—highly recommend. Back for colour soon

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Response from Zappas Crowthorne

Hi Jenny,

Thank you so much for your kind review! We're thrilled to hear that you had an excellent experience at our salon. Katelyn is a talented stylist and we're glad she was able to give you a cut that exceeded your expectations. It's always a pleasure for us to see our clients leave our salon feeling confident and happy.

We look forward to having you back for your color appointment soon. We're sure you'll love the results just as much as your cut. Thank you for recommending us, we truly appreciate it.

Best,
The Zappas Crowthorne Team

Zappa

Donna Lloyd
5th Sep 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

Lovely ladies look forward to my appointments with Lorraine, very kind, caring and professional, look after my appointments, very obliging and accommodating to my requests, keep me informed all the time on offers and forthcoming appointments. Beautiful and comfortsble environment, tea, coffee with biscuits or choice of drinks served when you arrive. It a hairdressers of excellence.

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Response from Zappas Crowthorne

Dear Donna,

Thank you so much for your lovely review! We are thrilled to hear that you look forward to your appointments with Lorraine. Our team at Zappas Crowthorne takes pride in providing exceptional service and creating a comfortable environment for all of our clients.

We are happy to hear that our team has been accommodating to your requests and that our communication about offers and appointments has been helpful. We strive to keep our clients well-informed and make their experience with us as smooth as possible.

Thank you for choosing us as your hairdressers of choice. We appreciate your support and we can't wait to see you again soon!

Best regards,
The Team at Zappas Crowthorne

Life savers!

Jane Owen
4th Sep 2025
Team Member: Laraine
5.0
Appointment verified by SaloniQ Software

With my son’s wedding in 2 weeks I was feeling very miserable when a cut hadn’t gone to plan. Laramie found me an appointment the next day and restyled my hair to perfection. I can’t praise her enough.

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Response from Zappas Crowthorne

Dear Jane,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that Laraine was able to fix your haircut and make it perfect for your son's wedding.

We will make sure to pass along your heartfelt praise to Laraine. She will be delighted to know she made such a positive impact on your experience with us.

We look forward to seeing you again soon!

Best regards,
The team at Zappas Crowthorne

Hair cut

Mr Barry Potter
2nd Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Very goid

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Response from Zappas Crowthorne

Dear Mr. Barry,

Thank you so much for your review!

We appreciate your kind words and hope to see you again soon. If you ever need any hair services, don't hesitate to visit us.

Warmly,
The Zappas Crowthorne Team

Happy customer

Fay Beazer
30th Aug 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

Another great experience with Katelyn, she listens and always does a great job

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Response from Zappas Crowthorne

Hi Fay, thank you so much for your lovely review! We are thrilled to hear that you had another great experience with Katelyn.
We appreciate your continued support and hope to see you again soon. Thank you for choosing us for your haircare needs.
Best wishes, The team at Zappas Crowthorne

Mrs

Anonymous
29th Aug 2025
5.0

Very happy with my haircut and blow dry by Amanda as usual

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Response from Zappas Crowthorne

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you are happy with your recent haircut and blow dry by Amanda. She will be thrilled to know that she met your expectations once again.

We pride ourselves on providing quality services to all of our clients, and we are grateful for your ongoing support and loyalty. Your satisfaction is our top priority, and we look forward to welcoming you back to our salon for all your future hair needs.

Thank you again for choosing us. We truly appreciate your kind words and recommendation.

Best regards,
The team at Zappas Crowthorne

Great visit

Mrs Bozena Hunt
28th Aug 2025
Team Member: Katelyn
5.0
Appointment verified by SaloniQ Software

My first time with Katelyn. Very pleased with everything, & the scalp treatment recommended was excellent!

Thank you

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Response from Zappas Crowthorne

Dear Mrs Bozena,

We are delighted to hear that you had a positive experience with us on your first visit to our salon. It means a lot to us that you were pleased with everything, including the scalp treatment recommended by our stylist, Katelyn. We take pride in offering excellent services to our clients and we are glad it met your expectations.

Thank you for taking the time to share your feedback. We truly appreciate your support and we look forward to welcoming you back to our salon in the near future.

Warm regards,
The team at Zappas Crowthorne.

Today's appointment

Sarah Hill
26th Aug 2025
Team Member: Josie
4.5
Appointment verified by SaloniQ Software

Friendly helpful staff, pleasant environment, punctual, & only 5 mins walk from home !

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Response from Zappas Crowthorne

Dear Sarah Hill,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you found our staff friendly and helpful and enjoyed the pleasant environment.

It's also great to hear that our location is convenient for you.

We truly appreciate your kind words and we hope to see you at the salon again soon.

Best regards,
The team at Zappas Crowthorne

Haircut

Laura Wooldridge
26th Aug 2025
5.0

It was lovely to meet Harriet today and I am thrilled with my haircut. Harriet was warm and friendly, listened to what I wanted carefully but also gave great advice. I felt very safe in her expert hands and will come back again.

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Response from Zappas Crowthorne

Dear Laura,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a lovely time with Harriet and that you're happy with your new haircut. We take great pride in our team's ability to listen to our clients' needs and provide expert advice, so we're glad to hear that Harriet met and exceeded your expectations. We're also glad to hear that you felt safe in her hands. We look forward to welcoming you back to our salon in the future.
Warmly,
The Zappas Crowthorne Team