Westrow - Ilkley

3 Station Road, Ilkley, West Yorkshire, LS29 8HA

About us

Westrow Ilkley hairdressing salon is situated in the heart of the historic town, across the road from the train station.

Inside, the salon is warm and welcoming, boasting a contemporary feel and specialising in bespoke bridal and occasion looks, precision cutting and styling, and advanced knowledge in products and colour to suit every need.

Managed by franchisee Veronica McIvor, the Westrow Ilkley team looks forwarding to welcoming you very soon.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:30
Sunday Closed

Services

Hair

Our work

Reviews

4.90
106 verified reviews
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Fab colour!

Fiona Robinson
11th Nov 2025
Team Member: Emelia
4.5
Appointment verified by SaloniQ Software

Great salon experience as always

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Westrow Ilkley

Lesley Strafford
30th Oct 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Best hairdresser ever!

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Response from Westrow - Ilkley

Hi Lesley, thank you so much for your kind words and for choosing our salon for your hair needs. We are thrilled to hear that you had a great experience with us and that we have earned the title of "best hairdresser ever" in your book. Your satisfaction is our top priority, and we are glad to have met your expectations. We appreciate your support and hope to see you again soon for another fabulous hair day. Have a wonderful day! From the team at Westrow - Ilkley

Westrow Ilkley- fabulous!

Laura Bownass
30th Oct 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

I can’t thank Emelia enough for my hair colour and cut; and my daughters too, I’ve never been happier walking out of a hairdressers! Emelia listened carefully to what I wanted, she gives great advice, explains in detail what she is going to do and why, the consultation is really professional. She is warm, friendly and so passionate about colouring you know you are in the best hands. The results are fantastic, I’m 45 and my hair has never looked healthier, my daughter has really tricky thick hair and Emelia has made her feel confident and proud. Her hair is manageable, under control and she looks amazing! Emelia is also really good at giving you ideas for styling and keeping your hair in good condition until your next appointment. I’ve never looked forward to a hair appointment before, but that has all changed because of the trust Emelia has built by taking the time to understand exactly what I wanted and she stayed true to that as well as making sure my hair got what it needed to be healthier long term.

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Response from Westrow - Ilkley

Dear Laura Bownass,

Thank you for taking the time to share your positive experience at our salon. Our team at Westrow - Ilkley is delighted to know that Emelia was able to give you and your daughter the perfect hair color and cut. We pride ourselves on listening carefully to our clients' needs and offering professional consultations to ensure the best results. Emelia's passion for her work and attention to detail truly shines through in the fantastic results you have described.

We are happy to hear that you and your daughter both left our salon feeling confident and proud of your hair. We appreciate your kind words about Emelia's ability to manage and style even the trickiest of hair types. It is our goal to not only give you the perfect look but also provide guidance on maintaining healthy hair until your next appointment.

It means a lot to us that you are now looking forward to your next hair appointment. We value the trust you have placed in our salon and we assure you that Emelia will continue to provide you with the best service. Thank you again for choosing Westrow - Ilkley, and we can't wait to see you and your daughter again soon.

Sincerely

Regular customer

Claire Shaw
29th Oct 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Lovely atmosphere, very relaxing, great hair cut and colour! It’s the first time in my life that I book a regular appointment due to the care I receive!

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Response from Westrow - Ilkley

Hi Claire,

Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a lovely experience at our salon and that you were able to relax and enjoy your hair cut and colour.

It means a lot to us that you have decided to make us your go-to salon for regular appointments. We truly appreciate your trust and we will do our best to continue providing you with exceptional care and service.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Best wishes from the team at Westrow - Ilkley

Review

Ann Cavanagh
24th Oct 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie is always friendly and very professional. She always knows what style, colour will suit me. I have complete trust in her suggestions and have never had any reason to be disappointed. Great lady.

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Response from Westrow - Ilkley

Hi Ann Cavanagh,

Thank you so much for leaving such a lovely review about Ronnie! We are so glad to hear that you had a great experience at our salon. We couldn't agree more about Ronnie - she is a fantastic stylist who always knows how to make our clients feel their best.

It means a lot to us that you have complete trust in Ronnie's suggestions and that you have never been disappointed with your hair. We are lucky to have her on our team!

Thanks for your support and your kind words. We look forward to seeing you again soon!

Best wishes,
The team at Westrow - Ilkley

Best wash and blow

Sarah Harley-France
22nd Oct 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Girl with brown hair first time experience in this salon was brilliant professional and was so happy with my hair she was great defo be back.

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Response from Westrow - Ilkley

Hi Sarah Harley-France,

Thank you for the lovely review! We are so happy to hear that you had a brilliant and professional first experience at our salon. Our team works hard to ensure all of our clients leave feeling satisfied and happy with their hair.

We are glad to hear that you will definitely be back, and we can't wait to see you again! Thank you for choosing us for your hair needs and for taking the time to write this wonderful review. It means a lot to our team.

Best,
The team at Westrow - Ilkley

Delightful time

Catherine Hughes
17th Oct 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie and indeed all the girls always provide such a warm and welcoming atmosphere . Nothing is too much trouble and I always leave with a great haircut . Thanks all

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Response from Westrow - Ilkley

Hi Catherine,

Thank you for leaving such a lovely review! We're thrilled to hear that you always feel welcome and receive a great haircut at our salon. Our team takes great pride in providing a warm and friendly atmosphere for all our clients.

We're delighted to have you as a loyal customer and we're grateful for your kind words. It's always a pleasure to have you at our salon. We look forward to seeing you again soon for your next haircut.

Warm regards,

The team at Westrow - Ilkley

Fabulous

Karen Tomkinson
14th Oct 2025
Team Member: Ronnie
5.0

Always a fabulous experience at west row Ilkley . Welcoming , friendly and relaxing salon led by lovely Ronnie x

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Response from Westrow - Ilkley

Hi Karen,

Thank you so much for your kind review! We are thrilled to hear that you had a fabulous experience at our salon. We strive to create a welcoming, friendly, and relaxing atmosphere for our clients and we are delighted that Ronnie made your visit even more enjoyable.

We always appreciate feedback from our valued clients and we can't wait to see you again soon.

Take care,

The team at Westrow - Ilkley

Kate is great!

Lorna Darcy
13th Oct 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Friendly skilful and great with people!

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Response from Westrow - Ilkley

Hi Lorna, thanks for taking the time to leave us such a lovely review! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on providing exceptional customer service and we're glad that we were able to make you feel welcomed and comfortable during your visit. We truly appreciate your kind words about our skills and interaction with clients. It means a lot to us. We hope to see you again soon at Westrow - Ilkley. Take care! The team at Westrow - Ilkley

Excellent

Anonymous
24th Sep 2025
Team Member: Emelia
5.0

Emelia was very friendly & professional.

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Response from Westrow - Ilkley

Hi there!

Thank you for taking the time to leave us a review. We are so happy to hear that you had a pleasant experience with Emelia - she truly is a talented and friendly member of our team.

We strive to provide a professional and enjoyable atmosphere for all of our clients, and we are glad that Emelia was able to deliver this for you. We appreciate your kind words and hope to see you again soon at our salon.

Thank you for choosing Westrow - Ilkley, and we look forward to welcoming you back in the future.

Best,
The team at Westrow - Ilkley

Absolutely wonderful!!!!!!

Elaine Leeming
22nd Sep 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I honestly wouldn’t trust anyone else with my hair! I travel from Spain and it’s worth every mile. Kate is fabulous at colouring, her cuts are perfection, and she always knows exactly what will suit me. Also, is super friendly and the overall experience is fab!

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Response from Westrow - Ilkley

Hi Elaine,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you trust our salon with your hair and that Kate has been able to deliver fabulous results for you. We always strive to provide the best service for our clients, no matter the distance they travel.

It's fantastic to know that Kate's color and cutting skills have exceeded your expectations and that you feel she understands exactly what will suit you. We're also delighted that you found her super friendly and that you had a fab overall experience with us.

Thank you again for your kind words and we look forward to welcoming you back on your next visit!

Warmly,
The team at Westrow - Ilkley

Thanks

Jill Lakin
21st Sep 2025
Team Member: Ronnie
5.0

Love my hair! Sorry I had to rush off.

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Response from Westrow - Ilkley

Hi Jill,

We are so happy to hear that you love your hair! Thank you for taking the time to leave a review. We understand that sometimes time constraints can't be avoided, so please don't worry about rushing off.

We hope you'll be able to visit us again soon so we can give you the full pampering experience. You deserve it! Thank you again for your kind words.

Best regards,
The team at Westrow - Ilkley

Great colour. Great blow dry!

Fiona Robinson
20th Sep 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie listened to what I wanted and so we spent the first few minutes going through the shades on the charts. The outcome was fab!

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Response from Westrow - Ilkley

Hi Fiona,

Thank you for taking the time to share your experience with us! We're glad that Ellie listened to your desires and helped you choose the perfect shade for your hair. It's always important to us that our clients feel heard and leave feeling confident and happy with their new look.

We appreciate your positive feedback and hope to see you again soon at Westrow - Ilkley. Thank you for trusting us with your hair!

Best regards,
The team at Westrow - Ilkley

Cut and blow dry

Clare Haggarty
17th Sep 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie was amazing. She took time to find out what I was looking for and executed the cut and style perfectly

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Response from Westrow - Ilkley

Hi Clare Haggarty,

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Ellie and that she took the time to understand your desired cut and style. Your satisfaction is our top priority and we are happy to know that she delivered it perfectly.

We truly appreciate your kind words and we will definitely pass them along to Ellie. It was a pleasure having you at our salon and we hope to see you again soon for another amazing experience.

Best regards,

The Team at Westrow - Ilkley

Fantastic !

Mary Jo
17th Sep 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

I have been coming to Westrow for 33 years with 23 of them at the Ilkley salon. Ronnie and all the staff provide an exceptional service. Thank you to Ronnie who always makes me feel a million dollars by the time I leave. Would recommend to anyone ! Thank you.

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Response from Westrow - Ilkley

Hi Mary Jo,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been a loyal customer for 33 years, with 23 of those being at our Ilkley salon. It fills us with joy to know that you have had a consistently exceptional experience with Ronnie and the rest of our team.

Making our customers feel like a million dollars is our top priority, and we are happy to hear that Ronnie always achieves that for you. Thank you for recommending us, it means a lot to us. We can't wait to have you back in our salon and continue providing you with top-notch service.

Best regards,
The team at Westrow - Ilkley

Highlights and trim

Rebecca
16th Sep 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie and her team, as always, were amazing. I have been seeing Ronnie for close to 15 years and even after moving miles away, I travel to ilkley because she is the only Stylist who knows exactly what my hair needs, despite my high demands. She looks after me, makes me feel comfortable, and I trust her implicitly.

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Response from Westrow - Ilkley

Hi Rebecca,

We are so grateful for your continued loyalty and for taking the time to share your experience with us. We are delighted to hear that Ronnie and the team always provide amazing service and that she knows exactly how to take care of your hair. Providing a comfortable and trustworthy experience for our clients is our top priority, and we are so happy to know that we have achieved that with you.

Thank you again for your lovely review and for trusting us with your hair for the past 15 years. It means a lot to us. We can't wait to see you again at Westrow - Ilkley.

Best regards,
The team at Westrow - Ilkley

Mr

Curtis Rogers
12th Sep 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

ist class stylist lovely person..

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Stylist

Janet Broome
11th Sep 2025
Team Member: Kate
5.0

Great stylist with lovely caring and bubbly personality.

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Response from Westrow - Ilkley

Hi Janet,
Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a great experience with one of our stylists and that their personality made your visit even more enjoyable. We strive to provide a relaxing and positive experience for all of our clients, and your feedback means a lot to us. We can't wait for you to stop by our salon again soon!
Best,
The Team at Westrow - Ilkley

Hair cut and colour

Claire
10th Sep 2025
Team Member: Ronnie
5.0

I completely trust Ronnie to cut and colour my hair. She is very experienced and always makes me feel welcome.

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Response from Westrow - Ilkley

Hi Claire,

Thank you so much for your lovely review! It truly means a lot to us. We're thrilled to hear that you have complete trust in Ronnie to take care of your hair. She is indeed one of our most experienced stylists, and we're lucky to have her with us.

We're glad that you always feel welcome when you visit us. Our team prides itself on providing a warm and friendly atmosphere for our clients. We aim to make everyone feel relaxed and pampered during their salon experience.

We appreciate your trust in our salon and look forward to welcoming you back for your next visit.

Best,
The Team at Westrow - Ilkley

Lovely first visit

Kaye Walton
7th Sep 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

I have just moved to Ilkley so was very happy to find Ellie. Finding a new hairdresser can feel daunting but Ellie is lovely and put me at ease straightaway. Great cut and going back in 2 weeks for colour. Thank you Ellie😊.

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Response from Westrow - Ilkley

Hi Kaye,

Thank you for taking the time to leave us a review! We are so glad to hear that you had a positive experience with Ellie at our salon. We completely understand how finding a new hairdresser can be daunting, but we are happy to hear that she put you at ease straightaway. We'll make sure to pass along your kind words to Ellie. We can't wait to see you again in two weeks for your color appointment!

Take care,
The Team at Westrow - Ilkley

Asymmetric bob

Anna Johnson
3rd Sep 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Fabulous cut as ever… very much appreciate Ronnie’s expertise and advice as always!
Already had several compliments in the hours after leaving the hairdresser!!

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Response from Westrow - Ilkley

Hello Anna,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you are happy with your haircut and that Ronnie's expertise and advice were much appreciated. We always strive to provide exceptional services and it's great to know that you have received several compliments on your new look in just a few hours after leaving our salon.

We look forward to seeing you again and providing you with the same level of service and satisfaction.

Warm regards,
The Team at Westrow - Ilkley

Teen and child curly hair cut

Charlotte Boardman
2nd Sep 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

We had a great experience with Emelia for both my teen and child, who both have curly hair. The team are always welcoming and make the girls feel special and confident. Emelia gave the girls cuts that suited their personalities and hair texture. The girls left feeling happy with the result.

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Response from Westrow - Ilkley

Hey Charlotte! Thank you for taking the time to share your experience with us. We're so happy that your family had a great time with Emelia. It's wonderful to hear that our team made you all feel welcomed and special. We're especially glad that Emelia was able to give your girls the perfect cuts that matched their personalities and hair texture. Knowing that they left feeling happy and confident is truly the best part of our job. We can't wait to see all of you again soon! Take care, The team at Westrow - Ilkley

Cut and blow dry

Pat Wood
30th Aug 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Always excellent! Best hair stylist I’ve ever come across.

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Response from Westrow - Ilkley

Hi Pat! Thank you so much for taking the time to write such a lovely review. We're thrilled to hear that you had an excellent experience at our salon and that you consider us to have the best hairstylists. We take great pride in our team's skills and it means a lot to us to receive such positive feedback. We always strive to give our clients the best possible service, so knowing that you've had a great experience with us is incredibly rewarding. Thank you again for your kind words and we look forward to seeing you again at Westrow - Ilkley. Take care!
Sincerely,
The team at Westrow - Ilkley

Westrow

Jan Garnett
29th Aug 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

A most enjoyable experience - warm welcome accompanied by my favourite coffee; and Ronnie, as ever, worked her magic with my hair - thank you.

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Response from Westrow - Ilkley

Hi Jan,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a most enjoyable experience at our salon. Our team is always committed to providing the best service to our clients, and we are glad that you felt welcomed and pampered during your visit. We will make sure to pass on your compliments to Ronnie for her magic touch with your hair. Thank you again for choosing our salon, and we look forward to seeing you again soon!

Best regards,
The team at Westrow - Ilkley

So pleased!

Fiona Robinson
28th Aug 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Emelia was her usual thorough self. Attention to detail is her strength. Gave great advice and I was so pleased with the result.

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Response from Westrow - Ilkley

Hi Fiona, thank you for your kind review! We are so glad to hear that Emelia provided you with excellent service and attention to detail. Our team at Westrow - Ilkley takes pride in giving great advice and ensuring our clients are pleased with their results. Thank you for choosing our salon and we look forward to seeing you again soon. Take care, the team at Westrow - Ilkley.

Curl transformation

Charlotte Boardman
26th Aug 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

I had a colour and cut, and Ronnie truly delivered. She listened carefully to what I wanted to achieve and instantly gave me confidence in her knowledge and skills.

My curls now have so much more definition, look healthy, and I’m genuinely thrilled with the final result. What made the experience even better was how Ronnie talked me through each stage—explaining what she was doing and why—which made me feel completely at ease.

Highly recommend for anyone looking for expert care and beautiful results!

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Response from Westrow - Ilkley

Dear Charlotte Boardman,

Thank you for taking the time to leave such a kind review. We are delighted to hear that you had a positive experience at our salon with Ronnie. It's wonderful to know that she listened to your hair goals and delivered the results you were hoping for.

We believe in not only creating beautiful hair, but also educating our clients on how to maintain it. We are so glad that Ronnie took the time to explain each step and make you feel comfortable throughout the process.

Thank you for recommending us to others, we truly appreciate it. We look forward to seeing you again soon for another great experience at Westrow - Ilkley.

Best,
The team at Westrow - Ilkley

Very nice

Ramla Mumtaz
15th Aug 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Friendly atmosphere, Very considerate and caring stylist ,

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Response from Westrow - Ilkley

Hi Ramla Mumtaz,

Thank you so much for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you enjoyed our friendly atmosphere and that you felt well taken care of by our stylist.

We take great care in creating a welcoming and comfortable environment for all of our clients, so it's wonderful to know that it made a positive impression on you. We strive to provide an exceptional experience for each and every one of our guests, and we are pleased to hear that you had a great time with us.

Thank you again for your kind words. We look forward to seeing you again soon.

Best regards,
The Team at Westrow - Ilkley

Great hairdresser

Emma Graves
13th Aug 2025
Team Member: Ronnie
5.0

Ronnie is the best hairdresser I’ve ever come across. She has cut my hair short and long and always gets it spot on. She was also very understanding when I was very late recently because of a medical issue.

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Response from Westrow - Ilkley

Hi Emma,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you have had such a positive experience with Ronnie at our salon. We are so proud to have her as part of our team and it's wonderful to know that she always delivers exceptional results for our clients.

Our team at Westrow - Ilkley always strives to make our clients feel comfortable and taken care of.

Thank you again for your kind words, and we look forward to seeing you at the salon again soon.

Best,
The Team at Westrow - Ilkley

Mr

Curtis Rogers
7th Aug 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Brilliant

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Mr

Curtis Rogers
7th Aug 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Brilliant stylist

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Brilliant experience

Rosemarie Dobson
19th Jul 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

I was 15 mins late for my appointment but Ronnie was fantastic and was still able to fit me in to her very busy schedule. The whole team are fantastic and so friendly and helpful.

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Response from Westrow - Ilkley

Hi Rosemarie,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Ronnie was able to accommodate you despite your delay. Our team at Westrow - Ilkley always strives to provide the best service possible, and it sounds like Ronnie went above and beyond.

We're so glad that you found our team to be friendly and helpful - it's always our goal to make sure our clients feel welcome and comfortable. Thank you again for your kind words, and we hope to see you again soon.

Warmly,
The team at Westrow - Ilkley

Excellent

Margret Agnew
10th Jul 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I called in on spec and was lucky enough to get appt with kate. I received a warm welcome as a new client. Kate listened to my requirements and was keen to meet my needs. Did an excellent blow dry. She recommended great product . Very friendly and professional. Thank you

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Response from Westrow - Ilkley

Hello Margret, thank you for taking the time to leave us a review. We're so glad to hear that you had a positive experience with our team member Kate during your visit to our salon. We strive to provide a warm and welcoming atmosphere for all of our clients, and we're happy to hear that you felt comfortable as a new client.

We're also delighted to hear that Kate was able to meet your needs and provide you with an excellent blow dry. Our team members are always happy to recommend great products to help you maintain your hairstyle at home.

Thank you again for choosing our salon and leaving us such a lovely review. We hope to see you again soon! Best regards, the team at Westrow - Ilkley.

Great 👍🏼

Curtis Rogers
2nd Jul 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Excellent stylist been quite a few times and very pleased very pleasant experience

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Response from Westrow - Ilkley

Hi Curtis,
Thank you for leaving us such a positive review! We're thrilled to hear that you've had several great experiences with our stylist. It's always our goal to make sure our clients are happy and have a pleasant visit. We hope to continue providing you with excellent service in the future.
Warmly,
The team at Westrow - Ilkley

Always great

Rachel
29th Jun 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Always fantastic. Understands what my hair is like and listens to what I’d like.

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Response from Westrow - Ilkley

Hi Rachel,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you have had consistently fantastic experiences at our salon. Our team always strives to understand our clients' hair and listen to their preferences in order to create the perfect look for them.

We truly appreciate your kind words and look forward to having you visit us again soon.

Sincerely,

The team at Westrow - Ilkley

A very happy client

Hilary Temple
26th Jun 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Stylish, friendly, helpful. Very professional styling and trimming and always fun

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Response from Westrow - Ilkley

Hi Hilary,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you found our salon to be stylish, friendly, and helpful. Our team works hard to maintain a professional and fun atmosphere for our clients, so we are happy that you experienced that during your visit.

We are also pleased to hear that you were impressed with the styling and trimming services you received. It means a lot to us to know that you left feeling satisfied with your hair.

Thank you again for your kind words. We hope to have the pleasure of welcoming you back to our salon in the future.

Best regards,

The team at Westrow - Ilkley

Mrs

Florence Cray
26th Jun 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I was impressed with the efficiency of the booking system and also by the warm welcome on arrival. The salon is well appointed and spacious.
Kate, my stylist, was very warm and friendly. She took time to discuss what I wanted and advised accordingly. She created a new style for me and I am very pleased with the result. Kate is very professional and skilful.

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Response from Westrow - Ilkley

Hi Florence,

Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience here at Westrow - Ilkley.

We take pride in providing an efficient booking system and a warm welcome to all our clients. We're happy that you found our salon well appointed and spacious.

We're also delighted that you had a great experience with Kate. Our team is dedicated to providing professional and skillful services to all our clients. We will make sure to pass on your kind words to Kate.

We hope to see you again soon for your next hair appointment.

Best,
The Team at Westrow - Ilkley

Excellent as always

Debbie Bekeris
20th Jun 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie has been cutting & colouring my hair for many years. Hair always looks good and I trust her 100%.
Friendly/ professional team.

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Response from Westrow - Ilkley

Hi Debbie,

Thank you so much for your wonderful review! We're thrilled to hear that you've been a loyal customer of our salon for many years and that you've consistently received great results from Ronnie's cuts and colorings. We pride ourselves on our professional and friendly team, so we're glad to know that we've earned your trust.

We appreciate you taking the time to share your experience and we look forward to seeing you again soon at our salon!

Best regards,

The team at Westrow - Ilkley

Great job

Steph
19th Jun 2025
Team Member: Emelia
5.0

Great job as always and really helpful advice too, thank you so much

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Response from Westrow - Ilkley

Hi Steph,

Thank you for leaving us such a lovely review! We always strive to provide top-notch services and helpful advice to our clients, and we're glad to hear that we delivered just that for you.

Thank you for trusting us with your hair and for taking the time to leave us a review. We appreciate your support and look forward to seeing you again soon!

Best regards,
The team at Westrow - Ilkley

Transformational

Jan Garnett
18th Jun 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

First-class as ever with Ronnie. I left the salon feeling transformed. Ronnie takes charge, knowing exactly what suits her clientele and their hair. She is efficient, and runs the salon like a well-oiled machine. She remembers every detail, even coffee! She succeeds in making the whole experience exceedingly pleasant. Thank you.

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Response from Westrow - Ilkley

Hi Jan,
Thank you for taking the time to leave a review for our salon. We're delighted to hear that Ronnie provided you with a first-class experience and that you left feeling transformed. Ronnie is an incredible stylist who always knows what suits our clients and their hair. It's great to hear that her efficiency and attention to detail has made your visit to our salon a pleasant one. We'll be sure to pass on your kind words to Ronnie and the rest of our team. We look forward to seeing you again soon.
Warmly,
The team at Westrow - Ilkley

Fantastic as always

Sian
7th Jun 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I've been coming here for years and I always look forward to it. I am greeted with a smile by all staff, which sets to tone for to entire appointment. All staff are wonderful and I have had 3 stylists whilst here and I must say they have all excelled. With my hair type, that is saying something. All I can say is you are I'm safe hands with the stylists from here.

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Response from Westrow - Ilkley

Hi Sian,

Thank you for taking the time to leave such a lovely review for our salon! We are thrilled to hear that you have been a loyal customer for years and always look forward to your appointments. Our team takes great pride in providing a warm and welcoming atmosphere, and we are delighted that you have consistently experienced this with us.

It is wonderful to hear that all three stylists you have had here have exceeded your expectations, especially with your hair type. We strive to ensure all of our clients feel like they are in safe hands and it sounds like we have achieved that with you.

Thank you again for your kind words and we look forward to seeing you at your next appointment!

Best regards,

The team at Westrow - Ilkley

Simon ‘s clip . Great cut really appreciated

Simon Thomas
2nd Jun 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Great cut just as I had requested .
Appreciated

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Response from Westrow - Ilkley

Hi Simon,

Thank you so much for taking the time to leave such a lovely review for us. We're delighted to hear that you were pleased with your haircut and that it met your expectations.

It means a lot to us that our customers feel appreciated, and we are always happy to hear when we have delivered exactly what they wanted.

Thank you for choosing our salon, and we hope to see you again in the future for another great experience.

Take care and best wishes from the team at Westrow - Ilkley.

Amazing Service - Thank you!

Nicole Del Vecchio
31st May 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Very informative and attentive - amazing stylist and exceeded expectations. Saved the day with a last minute appointment too. I can celebrate my 30th feeling fabulous!

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Response from Westrow - Ilkley

Hi Nicole, thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience at our salon and that our stylist exceeded your expectations. We always strive to provide our clients with top-notch service and we are glad that we were able to accommodate you with a last minute appointment. We hope you had a wonderful 30th birthday and felt fabulous thanks to our stylist. We look forward to seeing you again soon for your next hair appointment. Have a fantastic day! The team at Westrow - Ilkley.

Amazing haircut

Emma Walker
31st May 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I couldn’t recommend this salon and Kate more. One of the best haircuts I’ve had in years and Kate was absolutely lovely. Will definitely be returning soon. Thank you!

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

Great colour. Great blow dry!

Fiona Robinson
28th May 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Fantastic experience and great colour by Emelia. Followed by the best blow dry by Ruby.

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

First class service in a First class salon

Natasha
25th May 2025
Team Member: Ellie
4.5
Appointment verified by SaloniQ Software

Ellie was chatty and attentive and very professional. I observed the same behaviour towards other clients and everyone appreciated her warmth. She professionally applied their Fabriq keratin treatment to my long hair and it looks fabulously sleek and hopefully will stay so for the next few weeks! Would highly recommend!

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

Everything is done really well

Ged Fitzpatrick
23rd May 2025
Team Member: Ellie
5.0

Always a brilliant experience- very welcoming. Very professional and skilled. They work miracles even on a dinosaur like me.

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

Great haircut

Anonymous
22nd May 2025
5.0

I am really pleased with my haircut, I was listened to when described what I wanted and I am really pleased with the results

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

SP

Anonymous
16th May 2025
5.0

Kate is amazing and made me feel so welcome

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

Cut/Colour

Glenys Holbery
15th May 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Always lovely to see Ronnie. Very pleased with haircut/colour.

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.

Fab!

Lorna Darcy
9th May 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

After 15 years with sam hairdresser I’m now moving house and need a new stylist. Kate was able to hit me in, was friendly and professional really listened to me. Great cut! Will be back!

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Response from Westrow - Ilkley

Thank you for your review. We’re glad you had a positive experience in the salon.