Westrow - Ilkley

4.91
3 Station Road, Ilkley, West Yorkshire, LS29 8HA

About us

Westrow Ilkley hairdressing salon is situated in the heart of the historic town, across the road from the train station.

Inside, the salon is warm and welcoming, boasting a contemporary feel and specialising in bespoke bridal and occasion looks, precision cutting and styling, and advanced knowledge in products and colour to suit every need.

Managed by franchisee Veronica McIvor, the Westrow Ilkley team looks forwarding to welcoming you very soon.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:30
Sunday Closed

Services

Hair

Our work

Reviews

4.91
91 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Highlights/cut

Jan Garnett
1st Feb 2026
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Transformative as ever. Thank you, Ronnie, for taking me from 'frumpy' to 'human'. Always feel so much better for your magical touch.

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Response from Westrow - Ilkley

Hi Jan, thank you for taking the time to leave us a review. We're thrilled to hear that you had a transformative experience at our salon. Ronnie is an amazing stylist and we're glad that their magical touch helped you feel better. We always strive to make our clients leave feeling confident and refreshed. Thank you again for choosing our salon. We look forward to seeing you again soon. Take care! - The team at Westrow - Ilkley

Love my hair!!!

Hepsiba Reddy
31st Jan 2026
Team Member: Ronnie
5.0

I love love love my hair, thank you so much!!

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Response from Westrow - Ilkley

Hi Hepsiba,

Thank you for taking the time to review our salon. We are thrilled to hear that you love your hair and had a positive experience with us. Our team takes great pride in creating beautiful and happy clients.

We appreciate your support and look forward to seeing you again in the future. Stay fabulous!

Best,
The Team at Westrow - Ilkley

Feedback

Francis Storr
29th Jan 2026
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie is a highly skilled stylist. Always happy with what she does

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Response from Westrow - Ilkley

Hi Francis,

Thank you so much for your kind review! We are thrilled to hear that Ronnie's skills have left you happy and satisfied with your hair. We truly value your feedback and we will make sure to pass on your kind words to Ronnie.

At Westrow - Ilkley, our goal is to always provide the highest quality service and make our clients leave feeling their best. Knowing that we have achieved this for you is very rewarding for us.

We look forward to welcoming you back to our salon again soon.

Best wishes,
The team at Westrow - Ilkley

Excellent colour and cut

Rachael Whitaker
28th Jan 2026
Team Member: Emelia
4.5
Appointment verified by SaloniQ Software

Emilia is an excellent hair stylist who takes care to achieve the desired results for the client.

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Response from Westrow - Ilkley

Dear Rachael,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that you had a positive experience with our stylist, Emelia. Our team at Westrow - Ilkley takes great pride in providing excellent service and we are glad that Emelia was able to achieve your desired results.

We look forward to seeing you again and thank you for choosing our salon.

Best,
The team at Westrow - Ilkley

Colour and Cut

Fiona Robinson
23rd Jan 2026
Team Member: Emelia
4.0
Appointment verified by SaloniQ Software

Again, Emelia is a star. Her knowledge is off the scale when it comes to colour. Even her peers look to her for her expert advice. She is completely in line with the Westrow Standard... infact more after her qualifications and im particular the Wella Course in Manchester last year. Her cutting is thorough too.

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Response from Westrow - Ilkley

Fiona,
Thank you for taking the time to share your feedback. We’re happy to hear how highly you rate Emelia’s colour knowledge and technical skills.
We’re sorry to hear that the atmosphere during your visit didn’t feel entirely comfortable. As a busy and social salon, particularly when we are at full capacity, noise levels can increase due to hairdryers and ongoing conversations across the salon floor. That said, we completely understand that this type of environment won’t suit everyone all of the time, and we truly appreciate you sharing your experience.
Please be assured that your feedback has been taken on board. Maintaining a professional, welcoming, and enjoyable atmosphere for all clients is very important to us and something we continually review.
Thank you again for your honesty and continued loyalty. We hope your future visits with us are as positive and comfortable as possible.
Westrow -Ilkley

Wonderful

Catherine Hughes
22nd Jan 2026
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Great salon, lovely inviting atmosphere, very pleased with colour and cut

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Response from Westrow - Ilkley

Dear Catherine,

Thank you so much for taking the time to write this lovely review! We're so glad to hear that you had a great experience at our salon and that you were pleased with both your colour and cut. It's wonderful to know that our inviting atmosphere helped to make your visit even better.

We truly appreciate your kind words and we can't wait to have you back at our salon. Thank you for choosing us for your hair needs and for leaving such a positive review. It means the world to our team.

Take care and see you soon!

The team at Westrow - Ilkley

Fab service!

Natasha Batson
22nd Jan 2026
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie is always so attentive and professional and warm and welcoming.

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Response from Westrow - Ilkley

Hi Natasha,

Thank you so much for your kind review of our salon. We're so glad to hear that Ellie provided you with great service - she's definitely one of our top stylists and we're lucky to have her on our team. We always strive to make our clients feel well taken care of and comfortable during their visits. Your positive feedback means a lot to us and we hope to see you back at our salon soon.

Thank you again for your support!

Warmly,
The team at Westrow - Ilkley

Hair Transformation Perfection ✨

Laura Goodridde
10th Jan 2026
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie is amazing! I went in with hair that was all one length, and she completely transformed it with choppy layers and beautiful face-framing pieces that suit my face perfectly. She really listened to what I wanted and knew exactly how to make it work. The bouncy blowdry at the end was the perfect finishing touch, I walked out feeling so confident and refreshed. Highly recommend Ellie if you want a stylist who truly knows what she’s doing!

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Response from Westrow - Ilkley

Hi Laura,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that Ellie was able to transform your hair with choppy layers and beautiful face-framing pieces, tailored perfectly to suit your face shape. We pride ourselves on our stylists' ability to listen to our clients' desires and bring them to life, and we are thrilled to know that Ellie did just that for you. We are also happy that you left feeling confident and refreshed after your bouncy blowdry - it's always our goal to make our clients feel their best!

Thank you for recommending Ellie, we truly appreciate it and we hope to see you again soon.

Best regards,
The team at Westrow - Ilkley

Superb friendly salon

Jan Parkin
10th Jan 2026
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Always good personal treatment.

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Response from Westrow - Ilkley

Hi Jan,

We are thrilled to hear that you have had a positive experience with our salon! Thank you for taking the time to leave us a review.

We strive to provide each and every client with personalized and exceptional service, so we are delighted to hear that you were treated well.

We appreciate your support and hope to see you again soon at Westrow - Ilkley.

Take care,
The team at Westrow - Ilkley

Hair

Katie Dawson Booth
7th Jan 2026
5.0
Appointment verified by SaloniQ Software

I love it

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Hair

Katie Dawson Booth
7th Jan 2026
5.0
Appointment verified by SaloniQ Software

I love it

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Response from Westrow - Ilkley

Dear Katie,

Thank you for your lovely review! We are thrilled to hear that you had a great experience at our salon. Our team takes pride in providing exceptional services to all our clients.

We truly appreciate your kind words and recommendation. It means a lot to us! We always strive to ensure that every visit is relaxing and enjoyable for our clients.

We look forward to welcoming you back to our salon soon. Please don't hesitate to let us know if there is anything we can do to make your next visit even better.

Best regards,
The team at Westrow - Ilkley

Restyle

Anonymous
3rd Jan 2026
5.0

Amazing job on my hair today.

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Absolutely fabulous

Sian Parsons
29th Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

As always the salon, staff and experience was fantastic. Kate is great, a really power with great experience and sound opinions.

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Response from Westrow - Ilkley

Hi Sian, thank you so much for leaving this lovely review. We're so glad to hear that you had a fantastic experience at our salon. We'll be sure to let Kate know how much you appreciated her expertise and great opinions. We always strive to provide the best service possible and we're happy to hear that we met your expectations. Thank you for choosing our salon and we hope to see you again soon. Best, the team at Westrow - Ilkley.

Excellent as always

Debbie Bekeris
24th Dec 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie is an excellent stylist who I trust completely. My hair always looks amazing.
All the team are very friendly & the salon has a good atmosphere.

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Response from Westrow - Ilkley

Hi Debbie,
Thank you for your lovely review! We are so glad to hear that Ronnie gave you an amazing haircut and that you trust her completely. Our team takes great pride in providing excellent service and creating a welcoming atmosphere for our clients. We appreciate your kind words and look forward to seeing you again at our salon.
Best,
The team at Westrow - Ilkley

Christmas Hair cut

Simon Thomas
23rd Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Excellent cut , nice chat , good experience !

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Response from Westrow - Ilkley

Hi Simon,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon. Our team always strives to provide the best services and we're glad that we were able to make your visit enjoyable.

We're also happy to hear that you enjoyed the chat with our team. A friendly and welcoming atmosphere is important to us, as we want all our clients to feel comfortable and relaxed during their appointments.

We look forward to seeing you again soon!

Best wishes from the team at Westrow - Ilkley

Thanks you really are a fantastic team

Michaela
21st Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Excellent service

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Response from Westrow - Ilkley

Hi Michaela,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with us at Westrow - Ilkley! Our team works hard to provide top-notch service and we are delighted to know that we succeeded in doing so for you. We hope to see you again soon for your next visit!
Best regards,
The team at Westrow - Ilkley

Hair cut

Curtis Rogers
18th Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

As always very welcoming greatl stylists

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Colour Expertise

Mrs B
10th Dec 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Emilia went above and beyond today to do the most beautiful and subtle colour lift I wanted. She is passionate about her expertise in colour and she must have put a hundred highlights through, rather than defaulting to an easier or quicker option. I am super happy with the salon experience and the results her hard work and care has produced for my hair.

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Response from Westrow - Ilkley

Dear Mrs B,

Thank you for taking the time to leave such a lovely review about your recent visit to our salon. We are so pleased to hear that Emelia was able to achieve your desired colour lift with such care and dedication. Our team takes great pride in our color expertise and we truly appreciate your recognition of Emelia's passion for her work.

It brings us great joy to know that you are happy with both your experience at our salon and the beautiful results of Emelia's hard work. We strive to provide exceptional service and we are delighted that we were able to do so for you.

Thank you again for your kind words and we hope to see you at Westrow - Ilkley again soon.

Best regards,

The team at Westrow - Ilkley

A very good experience

Philippa Duckworth
10th Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Kate is very skilled at bringing out the best when colouring, cutting and styling my hair which is quite fine . My hair style continues to look good for many weeks afterwards.

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Response from Westrow - Ilkley

Hi Philippa,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Kate was able to bring out the best in your hair, despite it being fine. We always strive to ensure that our clients leave the salon feeling confident and satisfied, so it's wonderful to know that your hair continues to look good for weeks afterwards.

We will make sure to pass your kind words onto Kate. We are lucky to have such a skilled and talented stylist on our team.

Thank you again for choosing our salon. It was a pleasure having you here and we hope to see you again soon!

Best regards,
The team at Westrow - Ilkley

Big chop!

Moira Dawson
8th Dec 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

It was a great pleasure!

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Response from Westrow - Ilkley

Dear Moira,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that your visit was a great pleasure!

Our team at Westrow - Ilkley strives to provide exceptional service and we are thrilled that we were able to meet your expectations. We appreciate your kind words and are grateful for your support.

We look forward to welcoming you back for another fantastic experience in the future.

Best regards,

The Westrow - Ilkley team

Hairs for sons wedfing

Claire Merrett
7th Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Thank you so much for the beautiful updo for my son’s wedding. I had lots of compliments and it stay in well for the entire wedding despite a lot of dancing thank you

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Response from Westrow - Ilkley

Hi Claire,

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you received many compliments on your beautiful updo for your son's wedding. We take pride in our work and are happy to know that it stayed in well throughout the entire event, even with all the dancing!

Please know that it was our pleasure to have you as our client and we are grateful for your kind words. We hope to see you again in the future for your hair styling needs.

Best wishes,

The team at Westrow - Ilkley

Restyle

Moira Dawson
4th Dec 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

A fabulous experience
I’m transformed!

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Response from Westrow - Ilkley

Hi Moira, thank you so much for your lovely review! We're thrilled to hear that you had a fabulous experience at our salon and that you feel transformed - that's exactly what we aim for with every client. We hope you had a relaxing and enjoyable time with us and we can't wait to welcome you back for another pampering session. Thanks again for choosing our salon, we truly appreciate your support. Take care, The team at Westrow - Ilkley.

Hair Cur

Will Drayson
3rd Dec 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Top Marks!

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Response from Westrow - Ilkley

Hi Will,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that you had a great time with us and gave us top marks!

Our team at Westrow - Ilkley always strives to provide our clients with the best service and we are delighted that we were able to meet your expectations. Your kind words mean a lot to us and we can't wait to welcome you back for another relaxing and enjoyable experience.

Best wishes,
The team at Westrow - Ilkley

Hair

Chris Allcock
2nd Dec 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Usual great service and haircut. Always a happy experience

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Hair

Chris Allcock
2nd Dec 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Usual great service and haircut. Always a happy experience

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Response from Westrow - Ilkley

Hi Chris,

Thanks so much for your kind words and for taking the time to leave a review! We're so happy to hear that you had another great experience at our salon. Our team works hard to ensure that every visit is a happy one for our clients.

We're glad that you're happy with your haircut too! It's always our priority to provide top-notch services to our clients. Thank you for choosing us for your hair care needs.

We can't wait to see you again soon and give you another amazing haircut!

Take care,

The team at Westrow - Ilkley

Gala ball updo

Sarah Simson
29th Nov 2025
3.0
Appointment verified by SaloniQ Software

I had booked an appointment to have my hair put ip for a special occasion as a treat
Late was lovely and I said she could do whatever updo style she felt would suit me and my only Stipulation was to make sure it was very well pinned as I have bouncy strong hair that’s hard to manage
I arrived for my 4pm appointment and was back in the car before 4.20 and my hair had completely failed and fallen down by the time I arrived home ! I was so upset as time was against me and as so much hairspray had been used on my hair I had to completely rewash and dry etc and had to go to my ball with nothing having been done with my hair so very disappointed

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Response from Westrow - Ilkley

So sorry to hear that your hair didn’t last, if you want to give the salon a ring we can get you in for a complimentary blowdry with a treatment.
Thank you
Westrow Ilkley

Awesome, honest, realistic colour transformation

Mel Blott
29th Nov 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Emelia was so nice, her knowledge of colour was amazing I trusted her fully really enjoyed the appointment, she was passionate about colour which I appreciated as I had tricky black box dye- Abi the lady who washed my hair was also so lovely and enthusiastic

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Response from Westrow - Ilkley

Hi Mel,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your appointment with Emelia and that her expertise in colour made you feel comfortable and confident. We're also glad you had a great experience with Abi who made your hair washing time just as enjoyable.

At Westrow - Ilkley, we take great pride in our team's passion for hair and providing our clients with exceptional service. We hope to see you again soon for your next color appointment.

Best,
The Team at Westrow - Ilkley

Friendly and knowledgeable

Georgina
27th Nov 2025
5.0
Appointment verified by SaloniQ Software

I saw Ruby today and she was very friendly and knowledgeable. She spoke through everything she was doing and ensured we were on the same page the whole way through. So happy with the result. Thank you!

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Response from Westrow - Ilkley

Hi Georgina,

Thank you so much for taking the time to leave a review. Ruby is one of our amazing team members and we are glad to hear that you had such a positive experience with her. We always strive to make sure our clients are well-informed and comfortable throughout their visit.

We are so happy that you are pleased with the result of your appointment with Ruby. We love hearing feedback from our clients and it means a lot to us.

From all of us at Westrow - Ilkley, thank you for choosing our salon and we hope to see you again soon.

Best regards,
The Westrow - Ilkley Team

Haircut /colour

Julia Liney
26th Nov 2025
5.0
Appointment verified by SaloniQ Software

I was listened to both by colourist and by kate who cit my hair .I've had days worth of colleagues commenting on how nice my hair looks .Also I've switched to the hair products as advised which very quickly improved the condition of my hair .Overall very happy with my haircut and colour .

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Response from Westrow - Ilkley

Hi Julia,

Thank you so much for taking the time to share your experience with us. We truly appreciate it. We're thrilled to hear that both our colourist Emelia and Kate were able to listen to your needs and deliver a great colour & haircut. We're even more delighted to know that you have received compliments from your colleagues on how nice your hair looks. It's great to hear that our recommended hair products have improved the condition of your hair quickly. We're glad you're happy with your overall haircut and colour. We can't wait to see you at the salon again soon.

Best wishes,
The team at Westrow - Ilkley

Salon experience Ellie

Jan Parkin
20th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie is friendly and helpful and gives good advice. I am always pleased with my cut and with her ideas. We also have a laugh!

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Response from Westrow - Ilkley

Hi Jan, thank you for taking the time to leave us such a lovely review! It's great to hear that you enjoy your visits with Ellie and that she always provides you with great advice and a good laugh. We are proud to have such skilled and friendly stylists at our salon. We look forward to seeing you again in the future.
Best regards,
The team at Westrow - Ilkley

Friendly professional salon

Annice Gill
20th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Been going now for nearly 1 year. Ellie is superb & makes you feel very comfortable. Recommended her to my daughter who is now also a regular.

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Response from Westrow - Ilkley

Hi Annice,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have been a valued client for almost a year and that you have had such a positive experience with Ellie. We strive to make all our clients feel comfortable and at ease during their appointments, so it means a lot to us that you feel that way.

We are also delighted to hear that you recommended our salon to your daughter and that she is now a regular as well. It is always great to have new clients join our salon family.

We look forward to seeing you again soon and thank you for your continued support!

Warm regards,
The team at Westrow - Ilkley

Roots and blow dry

Rebecca Sorbo
19th Nov 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

Amazing service !!! Won’t go anywhere else ever again!! I’ve found my hairdresser for life and the whole salon is perfect

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Response from Westrow - Ilkley

Dear Rebecca,

Thank you so much for the wonderful review! We are thrilled to hear that you had an amazing experience at our salon and that you have found your perfect hairdresser for life. We strive to provide the best service and it means a lot to know that we have succeeded in that goal.

We are focused on maintaining a high standard of excellence for our entire salon, so we are delighted to hear that you found our whole team to be perfect. We hope to continue to exceed your expectations in the future.

Thank you again for choosing our salon and for taking the time to share your positive experience. We appreciate your support and look forward to seeing you again soon.

Warmest regards,
The Team at Westrow - Ilkley

Fab colour and cut

Kaye Walton
16th Nov 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

I’ve recently moved to Ilkley and had a find a new hairdresser. So happy to have found Ellie who has sorted my colour and cuts my hair so well. Thank you Ellie😊.

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Response from Westrow - Ilkley

Hi Kaye, thank you so much for taking the time to leave us a review! We are thrilled to hear that you are happy with Ellie's services. Our team here at Westrow - Ilkley is dedicated to providing high-quality hairdressing and we are glad that you have found a new hairdresser in Ellie. We will be sure to pass along your kind words to her. Thank you for choosing us to take care of your hair needs. We look forward to seeing you soon! Sincerely, The team at Westrow - Ilkley.

Mrs

Sharon Martin
15th Nov 2025
Team Member: Ronnie
4.0
Appointment verified by SaloniQ Software

All of the staff as extremely friendly and go the extra mile providing excellent advice and support regarding your hair.
A nice pleasant relaxing experience.

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Response from Westrow - Ilkley

Hi Sharon,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a nice, pleasant and relaxing experience with the team at Westrow - Ilkley. Our staff takes pride in going the extra mile to provide our clients with excellent advice and support, especially when it comes to their hair.

We truly appreciate your kind words and we look forward to welcoming you back in the future.

Best,
The Team at Westrow - Ilkley

Great experience

Lynn Churchill
12th Nov 2025
Team Member: Ronnie
4.5
Appointment verified by SaloniQ Software

Great experience as always

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Response from Westrow - Ilkley

Dear Lynn, thank you so much for leaving us a review! We are thrilled to hear that you had a great experience at our salon. Your satisfaction is always our top priority and we are happy to know that we met your expectations once again. We truly appreciate your continuous support and we look forward to pampering you again in the future. Thank you for choosing our salon and sharing your positive experience with us. Best regards, The team at Westrow - Ilkley.

Fab colour!

Fiona Robinson
11th Nov 2025
Team Member: Emelia
4.5
Appointment verified by SaloniQ Software

Great salon experience as always

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Westrow Ilkley

Lesley Strafford
30th Oct 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Best hairdresser ever!

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Response from Westrow - Ilkley

Hi Lesley, thank you so much for your kind words and for choosing our salon for your hair needs. We are thrilled to hear that you had a great experience with us and that we have earned the title of "best hairdresser ever" in your book. Your satisfaction is our top priority, and we are glad to have met your expectations. We appreciate your support and hope to see you again soon for another fabulous hair day. Have a wonderful day! From the team at Westrow - Ilkley

Westrow Ilkley- fabulous!

Laura Bownass
30th Oct 2025
Team Member: Emelia
5.0
Appointment verified by SaloniQ Software

I can’t thank Emelia enough for my hair colour and cut; and my daughters too, I’ve never been happier walking out of a hairdressers! Emelia listened carefully to what I wanted, she gives great advice, explains in detail what she is going to do and why, the consultation is really professional. She is warm, friendly and so passionate about colouring you know you are in the best hands. The results are fantastic, I’m 45 and my hair has never looked healthier, my daughter has really tricky thick hair and Emelia has made her feel confident and proud. Her hair is manageable, under control and she looks amazing! Emelia is also really good at giving you ideas for styling and keeping your hair in good condition until your next appointment. I’ve never looked forward to a hair appointment before, but that has all changed because of the trust Emelia has built by taking the time to understand exactly what I wanted and she stayed true to that as well as making sure my hair got what it needed to be healthier long term.

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Response from Westrow - Ilkley

Dear Laura Bownass,

Thank you for taking the time to share your positive experience at our salon. Our team at Westrow - Ilkley is delighted to know that Emelia was able to give you and your daughter the perfect hair color and cut. We pride ourselves on listening carefully to our clients' needs and offering professional consultations to ensure the best results. Emelia's passion for her work and attention to detail truly shines through in the fantastic results you have described.

We are happy to hear that you and your daughter both left our salon feeling confident and proud of your hair. We appreciate your kind words about Emelia's ability to manage and style even the trickiest of hair types. It is our goal to not only give you the perfect look but also provide guidance on maintaining healthy hair until your next appointment.

It means a lot to us that you are now looking forward to your next hair appointment. We value the trust you have placed in our salon and we assure you that Emelia will continue to provide you with the best service. Thank you again for choosing Westrow - Ilkley, and we can't wait to see you and your daughter again soon.

Sincerely

Regular customer

Claire Shaw
29th Oct 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Lovely atmosphere, very relaxing, great hair cut and colour! It’s the first time in my life that I book a regular appointment due to the care I receive!

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Response from Westrow - Ilkley

Hi Claire,

Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a lovely experience at our salon and that you were able to relax and enjoy your hair cut and colour.

It means a lot to us that you have decided to make us your go-to salon for regular appointments. We truly appreciate your trust and we will do our best to continue providing you with exceptional care and service.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Best wishes from the team at Westrow - Ilkley

Review

Ann Cavanagh
24th Oct 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie is always friendly and very professional. She always knows what style, colour will suit me. I have complete trust in her suggestions and have never had any reason to be disappointed. Great lady.

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Response from Westrow - Ilkley

Hi Ann Cavanagh,

Thank you so much for leaving such a lovely review about Ronnie! We are so glad to hear that you had a great experience at our salon. We couldn't agree more about Ronnie - she is a fantastic stylist who always knows how to make our clients feel their best.

It means a lot to us that you have complete trust in Ronnie's suggestions and that you have never been disappointed with your hair. We are lucky to have her on our team!

Thanks for your support and your kind words. We look forward to seeing you again soon!

Best wishes,
The team at Westrow - Ilkley

Best wash and blow

Sarah Harley-France
22nd Oct 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Girl with brown hair first time experience in this salon was brilliant professional and was so happy with my hair she was great defo be back.

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Response from Westrow - Ilkley

Hi Sarah Harley-France,

Thank you for the lovely review! We are so happy to hear that you had a brilliant and professional first experience at our salon. Our team works hard to ensure all of our clients leave feeling satisfied and happy with their hair.

We are glad to hear that you will definitely be back, and we can't wait to see you again! Thank you for choosing us for your hair needs and for taking the time to write this wonderful review. It means a lot to our team.

Best,
The team at Westrow - Ilkley

Delightful time

Catherine Hughes
17th Oct 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

Ronnie and indeed all the girls always provide such a warm and welcoming atmosphere . Nothing is too much trouble and I always leave with a great haircut . Thanks all

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Response from Westrow - Ilkley

Hi Catherine,

Thank you for leaving such a lovely review! We're thrilled to hear that you always feel welcome and receive a great haircut at our salon. Our team takes great pride in providing a warm and friendly atmosphere for all our clients.

We're delighted to have you as a loyal customer and we're grateful for your kind words. It's always a pleasure to have you at our salon. We look forward to seeing you again soon for your next haircut.

Warm regards,

The team at Westrow - Ilkley

Fabulous

Karen Tomkinson
14th Oct 2025
Team Member: Ronnie
5.0

Always a fabulous experience at west row Ilkley . Welcoming , friendly and relaxing salon led by lovely Ronnie x

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Response from Westrow - Ilkley

Hi Karen,

Thank you so much for your kind review! We are thrilled to hear that you had a fabulous experience at our salon. We strive to create a welcoming, friendly, and relaxing atmosphere for our clients and we are delighted that Ronnie made your visit even more enjoyable.

We always appreciate feedback from our valued clients and we can't wait to see you again soon.

Take care,

The team at Westrow - Ilkley

Kate is great!

Lorna Darcy
13th Oct 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

Friendly skilful and great with people!

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Response from Westrow - Ilkley

Hi Lorna, thanks for taking the time to leave us such a lovely review! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on providing exceptional customer service and we're glad that we were able to make you feel welcomed and comfortable during your visit. We truly appreciate your kind words about our skills and interaction with clients. It means a lot to us. We hope to see you again soon at Westrow - Ilkley. Take care! The team at Westrow - Ilkley

Excellent

Anonymous
24th Sep 2025
Team Member: Emelia
5.0

Emelia was very friendly & professional.

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Response from Westrow - Ilkley

Hi there!

Thank you for taking the time to leave us a review. We are so happy to hear that you had a pleasant experience with Emelia - she truly is a talented and friendly member of our team.

We strive to provide a professional and enjoyable atmosphere for all of our clients, and we are glad that Emelia was able to deliver this for you. We appreciate your kind words and hope to see you again soon at our salon.

Thank you for choosing Westrow - Ilkley, and we look forward to welcoming you back in the future.

Best,
The team at Westrow - Ilkley

Absolutely wonderful!!!!!!

Elaine Leeming
22nd Sep 2025
Team Member: Kate
5.0
Appointment verified by SaloniQ Software

I honestly wouldn’t trust anyone else with my hair! I travel from Spain and it’s worth every mile. Kate is fabulous at colouring, her cuts are perfection, and she always knows exactly what will suit me. Also, is super friendly and the overall experience is fab!

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Response from Westrow - Ilkley

Hi Elaine,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you trust our salon with your hair and that Kate has been able to deliver fabulous results for you. We always strive to provide the best service for our clients, no matter the distance they travel.

It's fantastic to know that Kate's color and cutting skills have exceeded your expectations and that you feel she understands exactly what will suit you. We're also delighted that you found her super friendly and that you had a fab overall experience with us.

Thank you again for your kind words and we look forward to welcoming you back on your next visit!

Warmly,
The team at Westrow - Ilkley

Thanks

Jill Lakin
21st Sep 2025
Team Member: Ronnie
5.0

Love my hair! Sorry I had to rush off.

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Response from Westrow - Ilkley

Hi Jill,

We are so happy to hear that you love your hair! Thank you for taking the time to leave a review. We understand that sometimes time constraints can't be avoided, so please don't worry about rushing off.

We hope you'll be able to visit us again soon so we can give you the full pampering experience. You deserve it! Thank you again for your kind words.

Best regards,
The team at Westrow - Ilkley

Great colour. Great blow dry!

Fiona Robinson
20th Sep 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie listened to what I wanted and so we spent the first few minutes going through the shades on the charts. The outcome was fab!

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Response from Westrow - Ilkley

Hi Fiona,

Thank you for taking the time to share your experience with us! We're glad that Ellie listened to your desires and helped you choose the perfect shade for your hair. It's always important to us that our clients feel heard and leave feeling confident and happy with their new look.

We appreciate your positive feedback and hope to see you again soon at Westrow - Ilkley. Thank you for trusting us with your hair!

Best regards,
The team at Westrow - Ilkley

Cut and blow dry

Clare Haggarty
17th Sep 2025
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

Ellie was amazing. She took time to find out what I was looking for and executed the cut and style perfectly

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Response from Westrow - Ilkley

Hi Clare Haggarty,

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Ellie and that she took the time to understand your desired cut and style. Your satisfaction is our top priority and we are happy to know that she delivered it perfectly.

We truly appreciate your kind words and we will definitely pass them along to Ellie. It was a pleasure having you at our salon and we hope to see you again soon for another amazing experience.

Best regards,

The Team at Westrow - Ilkley

Fantastic !

Mary Jo
17th Sep 2025
Team Member: Ronnie
5.0
Appointment verified by SaloniQ Software

I have been coming to Westrow for 33 years with 23 of them at the Ilkley salon. Ronnie and all the staff provide an exceptional service. Thank you to Ronnie who always makes me feel a million dollars by the time I leave. Would recommend to anyone ! Thank you.

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Response from Westrow - Ilkley

Hi Mary Jo,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been a loyal customer for 33 years, with 23 of those being at our Ilkley salon. It fills us with joy to know that you have had a consistently exceptional experience with Ronnie and the rest of our team.

Making our customers feel like a million dollars is our top priority, and we are happy to hear that Ronnie always achieves that for you. Thank you for recommending us, it means a lot to us. We can't wait to have you back in our salon and continue providing you with top-notch service.

Best regards,
The team at Westrow - Ilkley