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TONI&GUY East Grinstead

Part of the TONI & GUY group
4.89
553 reviews
16, London Rd, East Grinstead, West Sussex, RH19 1AG
01342 317748
Leave a review Book online
About Reviews

About us

TONI&GUY hairdressing East Grinstead was opened in 2005 by David Akroyd and quickly gained a loyal and dedicated following of clients.

Our award winning, friendly, polite and attentive East Grinstead hairdressing team has showcased their talents working at events such as London Fashion Week and the Clothes Show Live as well as winning Franchise Salon of the Year at the 2019 British Hairdressing Business Awards. We pride ourselves on delivering the highest standards of customer service in East Grinstead, creating stylish, easily maintained and wearable hair that makes you look and feel fantastic and will never make you feel like just another client.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.89
553 verified reviews
Service
Value
Result
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Atmosphere
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Thank you

Julie Clark
29th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Tyler did yet another outstanding job with my colour again today! I’m thrilled with it and had such a giggle whilst he was applying the colour...thank you T!

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Response from TONI&GUY East Grinstead

Thank you so much for your brilliant 5-star review of TONI&GUY East Grinstead Julie! Always a pleasure to have you in the salon and we look forward to seeing you next time :)

Toni & Guy East Grinstead

Karen Colcomb
28th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Superb service as always

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5-star review of TONI&GUY East Grinstead Karen! See you next time :)

Fabulous

Dawn O’Dell
24th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Always enjoy going to Toni & Guy in East Grinstead. Laura has done a wonderful job as usual with my highlights - she understands exactly what I want which is why I always book my appointments with her!

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Response from TONI&GUY East Grinstead

Thank you so much for your briliant review of TONI&GUY East Grinstead Dawn! We agree, Laura is wonderful! See you soon :)

Complement

Gabor
23rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

When i go for haircut there i feel myself like at home. Lovely peoples lovely atmosphere! I enjoy every moment there and i offer to everyone with 100% honest.
Keep it up!

Gabor

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Response from TONI&GUY East Grinstead

Thank you for your brilliant 5-star review of the team here at TONI&GUY East Grinstead Gabor! Lauren loves creating your look for you and we look forward to seeing you next time :)

Coupe de cheveux

Malika Crump
23rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

As usual a lovely haircut by David????

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Response from TONI&GUY East Grinstead

Thank you so much for your 5-star review of TONI&GUY East Grinstead Malika, it is always a pleasure to have you here in the salon! See you soon :)

Salon visit

Eve Davey
21st Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Fantastic service as always!

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Response from TONI&GUY East Grinstead

Thank you so much for your review of TONI&GUY East Grinstead Eve! It is always a pleasure to see you in the salon and we look forward to seeing you next time :)

Super stylist

penny silk
21st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I come away feeling so good and uplifted. David is a truly talented stylist, I really appreciate his work

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Response from TONI&GUY East Grinstead

Thank you so much for your amazing 5-star review of TONI&GUY East Grinstead Penny! We agree, David is super talented! We look forward to seeing you next time :)

Hair colouring

Anonymous
20th Aug 2018
2.0
Appointment verified by SALONGENIUS Software

I had an appointment at Tony & Guy last week and was very disappointed by the lack of care taken to remove hair dye from around my face. I left the shop with hair dye still visible which was highly embarrassing. I tried to get it off using various methods and was still visible. Tony & Guy should have applied some sort of barrier cream along the hairline to.prevent the transfer of colour onto the face. This has happened on so many occasions to me by the shop that i am now considering going somewhere else.

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Response from TONI&GUY East Grinstead

We are so sorry to hear you were not satisified with your visit, please get in touch with us on 01342 317748 so we can put this right for you, thank you.

Amazing

Rebecca Mitchell
19th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Can't tell you how amazing everybody is in this salon, they have got a real great team spirit feeling going on , warm welcoming and they make you feel very comfortable. I have lovley Laura who just so talented and Kiran the colour technician is so friendly and creative , I just wouldn't go anywear else.
Keep up the great work guy x
????????????????????????????

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Response from TONI&GUY East Grinstead

Thank you so much for your 5-star review of the team here at TONI&GUY East Grinstead Rebecca! We love that you can feel the team spirit and look forward to seeing you soon :)

Always leave feeling great!

Siobhan Thomas
18th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Laura is amazing, she knows exactly what’s needed and I always leave feeling ready to take on the world!! Clodagh washed my hair today. One of the most relaxing experiences, great head massage! Great welcome, always clean and tidy and professional. Love it ❤️ Thanks.

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Response from TONI&GUY East Grinstead

Wow, what a brilliant 5-star review of the team here at TONI&GUY East Grinstead Siobhan! We agree, Clodagh does a great head massage! See you soon :)

Colour cut and blow dry

Michelle Mullaney
18th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Always so well looked after. Hair feels and looks great

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5-star review of TONI&GUY East Grinstead Michelle! We are so glad you felt looked after and we look forward to seeing you next time :)

Hair styling

Paul Clements
16th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Lauren’s styling was perfect, as I have come to appreciate and expect ????. All of the staff were helpful and super friendly, as always. A real 5* star team and lucky to have them in East Grinstead.

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Response from TONI&GUY East Grinstead

Thank you so much for your brilliant 5-star review of the team here at TONI&GUY East Grinstead! We agree, Lauren is brilliant! We look forward to seeing you next time :)

Miss

Emma-Jayne Kearn
16th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Very friendly staff. Lauren did an amazing job with my hair.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5-star review of us here at TONI&GUY East Grinstead Emma-Jayne. We look forward to seeing you for your colour! :)

AMAZINGGGG!!!!

Khloe Peters
16th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I have been going to my local toni and guy since I was aged 4.
They haven’t never let me down! Everyone is so welcoming especially the manager David and the best hair colourist Tyler ! The stunning receptionist Scarlet never lets you down when you book your appointment!
THE BEST HAIR SALON! ❤️

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Response from TONI&GUY East Grinstead

Thank you so much for your 5-star review of TONI&GUY East Grinstead Khloe! It is always a pleasure to see you in the salon with us and love that you always feel welcome, see you soon :)

Great Hair ????

Dana
11th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I took my daughter for a cut & style for her bday. She loved every minute but especially the hair wash and massage! Thanks for the awesome braids Jade!! :)

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Response from TONI&GUY East Grinstead

Thank you for your brilliant review of TONI&GUY East Grinstead Dana, Jade really enjoyed creating a fashion fix for your daughter and hope we can do it again for her! See you soon :)

Excellent cut, relaxing experience

Debbi Laycock
10th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Lauren was very friendly and helpful and responded to my requests. She adjusted the wash temperature when asked and consulted me at each step along the way. She made sure I was happy before proceeding and showed me the finished result. And she is the perfect master of clothes brush decorum!

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Response from TONI&GUY East Grinstead

Thank you so much for your fabulous 5-star review of TONI&GUY East Grinstead Debbi! It is always a pleasure to see you here in the salon and we look forward to seeing you next time :)

Excellent.

Clare Pearce
10th Aug 2018
5.0

I am a returning customer as I was very pleased with my previous visit.

Today, I visited the salon again for a half head of highlights with Jade and a cut & blow dry with Laura. They advised me well and both the cut and colour are excellent and exactly as discussed.

Both ladies were very friendly and contributed to what was a relaxing experience.

Thank you.

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Response from TONI&GUY East Grinstead

Thank you so much for your 5-star review of TONI&GUY East Grinstead Clare! We are so pleased you felt the friendly atmosphere and were relaxed during your visit, see you soon :)

Brilliant service

Barbara Evans
10th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Jade is brilliant, she cuts my hair exactly how I want it.

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Response from TONI&GUY East Grinstead

Thank you so much for your review of TONI&GUY East Grinstead Barabara! We agree, Jade is brillant! See you soon :)

Ms

Anne Jakins
9th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Great highlights, expertly done, relaxed experience. Delighted with result.
Thanks Tyler!

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Response from TONI&GUY East Grinstead

Thank you for your 5-star review of TONI&GUY East Grinstead Anne! We are so pleased you are delighted with your hair and we look forward to seeing you soon :)

Great

Penny Smith
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Both girls were great & relaxing to be with

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Response from TONI&GUY East Grinstead

Thank you for your lovely review of TONI&GUY East Grinstead Penny! We are so happy to hear you felt relaxed on your stay with us and look forward to seeing you soon :)

Cut & blow dry

Rosemary Butwood
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Perfect

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Response from TONI&GUY East Grinstead

Thank you so much for your review of TONI&GUY East Grinstead Rosemary! Perfect is what we like to hear! See you soon :)

New colours

Linda Strbac
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Omg ! Amy is a genius. Best colours yet !!!!

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5-star review of TONI&GUY East Grinstead Linda! Amy has loved creating your colourful look and we look forward to seeing what happens next time! See you soon :)

Great hairdo

Teresa Parkinson
7th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Friendly. Made welcome. Pleased as usual. Colour and cut. Trust stylists

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Response from TONI&GUY East Grinstead

Thanks for leaving a brilliant 5-star review Teresa, we're all so happy you had a great visit with us at TONI&GUY East Grinstead and were made to feel welcome! We look forward to seeing you again soon :)

Salon Experience

Melitta
7th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Very satisfied... every1s very friend & work as a team ????

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Response from TONI&GUY East Grinstead

Thanks for leaving a lovely review Melitta, we're all so happy you had a good visit with us at TONI&GUY East Grinstead! I will ensure you are set up with our TONI&GUY Rewards Card on your next visit, each visit builds points which you can take off future services to make things a little bit cheaper. We hope to see you again soon!

Hair experience

Lisa Glanz
6th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Today I went in for my half hair highlights and cut...I have had s stressful few weeks all to have been washed away by the amazing Tyler who coloured my hair...I had a really good giggle..I usually have Lauren then cut my hair but she was not working today so had another loung lady who gave me the best head massage and left me feeling lovely and relaxed...a big thanks to you both xx

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Response from TONI&GUY East Grinstead

Thank you so much for your 5-star review of us here at TONI&GUY East Grinstead Lisa! We are so glad to hear we washed away your stressful weeks prior to visiting and had a great laugh during your appointment! We look forward to seeing you next time :)

Review

Simon Ward
5th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Very happy with quality of cut

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Response from TONI&GUY East Grinstead

Thank you for your review for us at TONI&GUY East Grinstead Simon! We are so pleased you are happy with the quality of your hair-cut, see you soon :)

My visit today - always a great visit

Sarah humphrys
4th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Just wanted to say how I appreciate the consistent great service from all the team at East Grinnie! From always using my name on entry into salon to ensuring I’m offered my next appointment. Individual attention goes a long way- that’s why I’ve never considered going anywhere else.

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Response from TONI&GUY East Grinstead

Thank you so much for this stunning 5-star review for the team here at TONI&GUY East Grinstead! We always strive to give each client that individual attention from walking into the salon to leaving so we are so happy this hasn't gone un-noticed. We look forward to seeing you soon :)

Outstanding Service

Clare Moran
3rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

As always consistently outstanding service from this salon. I have been a client for a number of years and the service has always been first class. All staff are fantastic - welcoming, pleasant, efficient, professional and highly skilled in their own field. I always look forward to my appointments. The best hair salon I have ever attended.

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Response from TONI&GUY East Grinstead

Wow, what an amazing 5-star review for us at TONI&GUY East Grinstead Clare! We love that we are the best salon you have ever attended, it is always a pleasure to see you in the salon and we look forward to seeing next time :)

Summer restyle

Angie
3rd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

David is always a great professional stylist. An enjoyable relaxing experience in a very happy friendly salon.

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Response from TONI&GUY East Grinstead

Thank you for your brilliant 5-star review of TONI&GUY East Grinstead Angie! We love that you can feel the great atmosphere we work in and can relax in David's capable hands, see you soon :)

Excellent

Bernadett
2nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely staff members, very friendly place. I've been looking for perfect hairdresser for ages and finally I find it. I get the excellent service all the time. And thank you for Amy for her great job. I would recommend this palce to anyone :)

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Response from TONI&GUY East Grinstead

Thank you for your amazing 5-star review of us here at TONI&GUY East Grinstead Bernadett! We are so happy you have found us as your perfect salon and would recommend us! See you soon :)

Always great

Susie Duke
1st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I love having my hair cut and coloured here, all the staff are really friendly and service is brilliant xx

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely review of TONI&GUY East Grinstead Susie! It is always a pleasure to do your hair for you so we look forward to seeing you soon :)

Experience at salon

Marian Denton
1st Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Stylist very professional. Made me feel valued and gave me her undivided attention

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Response from TONI&GUY East Grinstead

Thanks for your review Marian! Our priority is for you to feel valued so we are so happy this was achieved! Plus a 5 star review is gorgeous :) See you soon

Haircut

Susan Steer
31st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

A fabulous haircut as always, a wonderful experience

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Response from TONI&GUY East Grinstead

Thank you for your fabulous 5-star review of TONI&GUY East Grinstead Susan! A wonderful experience is what we always strive for so we are so happy this was achieved for you, see you soon :)

Relax!

Jacqui
31st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

This morning I went for my 6 weekly colour, cut and blow dry with Camilla. As always, I came out feeling relaxed, refreshed and with my hair looking healthy and just as I like it!
Thank you!

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Response from TONI&GUY East Grinstead

Thanks for your lovely review of TONI&GUY East Grinstead Jacqui, we love that you left feeling so refreshed! See you in 6 weeks :)

Fringe cut

Diana
31st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Always a nice welcome . Only popped in for a fringe trim , but as always great service . Lovely friendly people .

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Response from TONI&GUY East Grinstead

Thanks for your lovely review of TONI&GUY East Grinstead Diana, we love having lovely friendly people in salon too so you're always welcome! See you soon :)

Five Star Experience

Anne Jakins
30th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Expert cut. Personal service. Friendly comfortable atmosphere. Thoroughly recommend.

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Response from TONI&GUY East Grinstead

Thanks for this fantastic 5 star review of us at TONI&GUY East Grinstead Anne :) Friendly, personal, comfortable and expert are words we love, what a recommendation!

Pink hair day

Rosalind Lynch
27th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

My experience today was amazing :) my colour is lovely and the colour technition was as brilliant as ever ! I am really happy with the outcome

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Response from TONI&GUY East Grinstead

Thanks for this brilliant 5 star review for us at TONI&GUY East Grinstead Rosalind! Pink hair day is always an amazing day - we love it!

Excellent

Daniela
26th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent

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Response from TONI&GUY East Grinstead

Thanks for your review Daniela! Excellent is what we're always aiming for at TONI&GUY East Grinstead and a 5 star review is gorgeous :) See you soon

Mrs

Sarah Pearson
26th Jul 2018
5.0

Had a great haircut by Jade again as always. Staff were great and really looked after me and kept smiling even through the heat at the moment. Salon could definitely do with shade for the windows and air con. Only put 4* for atmosphere as it was too hot.

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Response from TONI&GUY East Grinstead

Thanks for leaving us this review Sarah! Jade certainly is always smiling, even in the unusual extreme heat we were experiencing last week. We have shade for the window arriving in a couple of weeks time so hopefully that will help. We look forward to seeing you again soon :)

Great all round

Simone
26th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Really pleased with the service and haircut/colour.

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Response from TONI&GUY East Grinstead

Fantastic Simone - thanks so much for leaving us a brilliant review! We'll see you in salon again soon

As always a brilliant experience...

Anonymous
26th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

David and his team deliver exceptional service and always an awesome haircut!

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Response from TONI&GUY East Grinstead

Thank you for this wonderful review of the team at TONI&GUY East Grinstead! David and his team are always trying hard to deliver exceptional service along with their haircuts and colours so they're thrilled to receive this review. An awesome 5 stars!

Bad organisation

Anonymous
26th Jul 2018
3.5
Appointment verified by SALONGENIUS Software

Was not happy to find out my appointment was not booked, even though I had booked it five weeks in advance.

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Response from TONI&GUY East Grinstead

Hi, we're so sorry for your experience. If you'd like to get in touch we'd love to try and put this right for you.

Brilliant

Stephen Harvey
26th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Lauren is fab!

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Response from TONI&GUY East Grinstead

You're right Stephen - Lauren is fab! Thanks for this 5 star review of TONI&GUY East Grinstead :) We'll see you in salon again very soon!

Summer Cut , style and finish

Gail Blackmore
25th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

On what must be one of the hottest days of the summer, I was so relieved to have my hair cut and styled , summer ready!
I have very thick hair and lots of it. Lauren totally understands my need for a manageable style that gives the impression of a little volume but not the weight.
A big thumbs up from me !

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Response from TONI&GUY East Grinstead

Thanks for leaving us a gorgeous 5 star review Gail - it certainly felt like the hottest day of the year! We're so happy Lauren totally understands your needs with lots of hair, getting summer ready is important now it's here!

A big thumbs up is a perfect review for us at TONI&GUY East Grinstead, we're looking forward to seeing you again soon :)

Chilled cut

Des
25th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

A great experience, as ever. Relaxing and enjoyable even in this heat - and Lauren always gives me a great hair cut!

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Response from TONI&GUY East Grinstead

Thanks for leaving a brilliant 5-star review Des! Lauren loves creating fantastic styles for our male clients so we're thrilled she looked after you so well in the heat! We look forward to seeing you back at TONI&GUY East Grinstead again soon!

Excellent

Debby Towers
24th Jul 2018
4.5
Appointment verified by SALONGENIUS Software

I have been a customer of Toni and Guy since it opened. Many hairdressers have come and gone but the standard has always been fabulous

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Response from TONI&GUY East Grinstead

Thanks for leaving such a great review Debby! All of us at TONI&GUY East Grinstead are proud of our longevity in the town and love our high hairdressing standards. Thanks for having such fabulous hair!

Next time you're in salon, we'll make sure you have a TONI&GUY Rewards Card to make the value go as far as possible for you :) See you soon!

Colour cut and blow dry

Sheila Crawley-Moore
24th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Great friendly atmosphere and excellent, professional service.

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Response from TONI&GUY East Grinstead

The TONI&GUY East Grinstead team are thrilled to receive such great feedback - thank you Sheila! We're so proud of our friendly atmosphere and we love sharing it with such friendly clients :) See you in salon again soon!

Amazing

amanda hamblet
23rd Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Loved my colour and blow dry to day

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Response from TONI&GUY East Grinstead

Thanks for leaving us a brilliant 5 star review Amanda! The team at TONI&GUY East Grinstead love looking after your hair as much as you love your colour and blow dry :) See you very soon!

Always reliable, always the best!

Siobhan Thomas
22nd Jul 2018
5.0
Appointment verified by SALONGENIUS Software

I love East Grinstead Toni & Guy. The atmosphere is always friendly and welcoming, nothing feels impossible and the service is great, but the hair cuts are always professional with a superb finish. Been a customer for over ten years and wouldn’t move.

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Response from TONI&GUY East Grinstead

Thanks for leaving a glowing review Siobhan, you're right - nothing is impossible! TONI&GUY East Grinstead have always been proud of our long standing clientele and we can't wait to look after your hair for another 10 years! See you very soon :)

#Best Hairdressing Team Ever!

Becky Muggeridge
21st Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Lauren and Tyler at T&G East Grinstead are the very best hairdressers I have ever had.
They both listen carefully and ask good questions to understand exactly what I want. Lauren cuts and Tyler colours and they work as a tem to ensure that the outcome is always perfect.
I always look forward to spending time with them in the salon. I couldnt recommend them highly enough.

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Response from TONI&GUY East Grinstead

#Best Review Ever! Thanks for this fantastic review Becky - everyone at TONI&GUY East Grinstead have been celebrating Lauren and Tyler this week thanks to this 5 star rating! We hope to see you again soon :)

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About us

TONI&GUY hairdressing East Grinstead was opened in 2005 by David Akroyd and quickly gained a loyal and dedicated following of clients.

Our award winning, friendly, polite and attentive East Grinstead hairdressing team has showcased their talents working at events such as London Fashion Week and the Clothes Show Live as well as winning Franchise Salon of the Year at the 2019 British Hairdressing Business Awards. We pride ourselves on delivering the highest standards of customer service in East Grinstead, creating stylish, easily maintained and wearable hair that makes you look and feel fantastic and will never make you feel like just another client.