Francesco Hair Knowle, West Midlands

4.92
15 Station Road, Knowle, West Midlands, B93 0HL

About us

Welcome to the Francesco Hair Salon in Knowle, Solihull! Established in 2004, our modern salon on Station Road offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday Closed
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 18:00
Saturday 08:30 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
63 verified reviews
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Great Service and very relaxing

Manjeet
10th Apr 2024
Stylist: Romii
4.0
Appointment verified by SaloniQ Software

I would like to thank Romi who styled my hair as I wanted it and I was very pleased with it. Specially as it was my first time she was professional throughout.

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Response from Francesco Hair Knowle

Dear Manjeet

Thanks so much for taking the time to write a review, it's always great to get feedback on how we have performed.

We are so pleased to hear that your first experience at the salon was positive and that Romii's professionalism and creative skill shone through. We will be sure to pass on your gratitiude and hope to see you soon for another fabulous hair doo.

Until then.....

Francesco Team, Knowle

Hair treatment and cut

Noeleen Smith
3rd Apr 2024
Stylist: Shalani
5.0

Excellent service as always. Friendly and pleasant staff. Thank you Shalani really pleased with my new haircut.

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Response from Francesco Hair Knowle

Hi Noeleen,

Thank you for taking the time to write such kind words about your recent visit to our salon. We are thrilled to hear that you had an excellent experience with us and that you were pleased with your new haircut by Shalani.

Our team prides ourselves on providing friendly and pleasant service to all of our clients, and we are happy to see that it was noticed. We appreciate your continued support and look forward to seeing you again soon.

Best regards,
The team at Francesco Hair Knowle

Another fab appointment with Shalani!

Kate B
28th Mar 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Brought my 15 year old daughter for a textured cut and blow dry and I now have a very happy daughter indeed! Shalani used her expertise to give my daughter the cut and style she wanted whilst making us feel comfortable and welcome in the salon. Everyone is so kind and friendly, the atmosphere is lovely :) We’ll be back soon! Thank you!

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Response from Francesco Hair Knowle

Hi Kate ,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that Martha left our salon with a big smile on her face. It means a lot to us that you both felt comfortable and welcome during your visit. Our team, especially Shalani, takes great pride in using their expertise to give our clients the cut and style they desire.

We can't wait to see you and your happy daughter again soon! Thank you for choosing us and being a part of our salon family.

Best regards,
The team at Francesco Hair Knowle

Hair colour

Debbie Hughes
27th Mar 2024
Stylist: Romii
5.0
Appointment verified by SaloniQ Software

Rommi was very attentive seemed not to rush me and spoke to me throughout the consultation. Rommi talked to me through the process and explained what was happening. She chose a suitable colour and was really happy with the outcome. My hair is very thick and hard to blow dry it takes literally ages. I was so impressed as to Rommi's technique of blow drying. Overall excellent service and very pleased with the service and colour.

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Response from Francesco Hair Knowle

Hi Debbie, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Rommi at our salon. We will be sure to pass along your kind words to her. We are so glad that she was able to give you a proper consultation and provide an excellent service and color that you are pleased with. We understand that thick hair can be tricky to blow dry, but we are so happy to hear that Rommi's technique was able to impress you. Thank you again for choosing to visit us at Francesco Hair Knowle. We look forward to seeing you again soon! Best, The team at Francesco Hair Knowle.

Texture release

Kashina Smith
16th Mar 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Once again, service was second to none! Amazing atmosphere, staff are always smiling and can’t do enough for you!

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Response from Francesco Hair Knowle

Hi Kashina,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that your experience at our salon was top-notch. We take pride in creating a welcoming atmosphere and providing excellent service to all of our clients.

It always puts a smile on our faces to know that our staff went above and beyond to make you feel happy and pampered. We truly appreciate your kind words and look forward to seeing you again soon!

Best wishes,

The team at Francesco Hair Knowle

First class service

Miss Sabrina Drummond
13th Mar 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Shalani has been my hairdresser for 15 years and I choose to travel the 150 mile round trip because she has a natural gift. My hair is always safe in her hands. She runs a very professional service and ensures her salon is always organised and clean.

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Response from Francesco Hair Knowle

Dear Miss Sabrina,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you have been a loyal client for 15 years and that you trust Shalani with your hair. She truly has a natural gift and it means the world to us that you are willing to go the extra mile (literally) to have her as your hairdresser.

We take pride in providing a professional and organized salon for our clients, and we are delighted that you have noticed and appreciated our efforts to keep it clean and welcoming.

We look forward to seeing you again soon and thank you for choosing us as your salon.

Warmly,
The team at Francesco Hair Knowle

Great every time

Jessica Jhamat
2nd Mar 2024
Stylist: Marc
5.0
Appointment verified by SaloniQ Software

Always a great experience, I love my time with Marc it’s like seeing a good friend for a catch up and a cut.

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Response from Francesco Hair Knowle

Dear Jessica,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you always have a great experience with Marc! He truly enjoys catching up with his clients while giving them a stylish cut.

We strive to create a warm and friendly atmosphere here at the salon, so it's lovely to know that you feel like you're catching up with a good friend during your time with us.

We appreciate your support and look forward to seeing you again soon.

Best regards,
The Team at Francesco Hair Knowle

Excellent service,

Anonymous
2nd Mar 2024
5.0

Amazing having my hair done by shalani aways feel great. Xmy hair looks and feels like silk. Staff are amazing, nothing is to much trouble, even got my nails done. Feeling fantastic. I would not go anywhere else.

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Response from Francesco Hair Knowle

Dear valued client,
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had an amazing experience with our stylist Shalani. Giving our clients that "feel great" factor is what we strive for at our salon.
Our team takes pride in providing excellent services and we are glad that your hair feels like silk and your nails are looking fantastic.
It is wonderful to know that you wouldn't go anywhere else for your styling needs. We appreciate your loyalty and look forward to seeing you again soon.
Best regards,
The team at Francesco Hair Knowle

Perfect twists

Shani
29th Feb 2024
Stylist: Bryanna
5.0

Always enjoy having my hair done, all of the stylist are lovely, professional and accommodating. Bry makes sure my hair is looking flawless each time, listens to what I want and helps me to keep my hair healthy. Perfect service as always!

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Response from Francesco Hair Knowle

Hi Shani,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. It means a lot to us when our clients are happy with their hair and the service they receive.

Bry and our team take great pride in providing excellent service and ensuring all of our clients leave feeling confident and gorgeous. We are delighted to hear that you are happy with your hair and the level of care and expertise provided by Bry.

Thank you once again for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Knowle

Fantastic

Ellie
23rd Feb 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

I'm so thrilled with my hair and the whole relaxing experience. Shalani was wonderful at listening to what I wanted but also giving great advice. I felt so pampered and we'll look after in the beautiful salon and I've had so many lovely compliments about my cut and colour. Thank you so much.

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Response from Francesco Hair Knowle

Dear Ellie,

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that you were thrilled with your hair and found the whole experience to be relaxing. Shalani is a valued member of our team and we are pleased to hear that she listened to your needs and gave great advice. We take pride in ensuring our clients feel pampered and well looked after in our beautiful salon, and we are happy to hear that you received many lovely compliments about your cut and colour. Thank you for choosing us and we look forward to seeing you again soon.

Best,
The team at Francesco Hair Knowle

What a transformation!

Anne Robinson
17th Feb 2024
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

Really pleased with my hair colour and cut today. Many thanks to Jo and Bryanna. :)

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Response from Francesco Hair Knowle

Dear Anne,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you were pleased with your hair colour and cut done by Jo and Bryanna. Our team takes great pride in providing our clients with the best possible service.

We will make sure to pass along your kind words to Jo and Bryanna. Your satisfaction is our top priority and we are happy knowing we could achieve that with your visit to our salon.

We look forward to welcoming you back for your next appointment.

Thank you once again for choosing us to take care of your hair needs.

The team at Francesco Hair Knowle

Happy Customer

Miss Cheryl Eden
17th Feb 2024
Stylist: Shalani
4.5
Appointment verified by SaloniQ Software

Left salon feeling refreshed after neglecting my hair for months. Shalani gave me reassurance about my hairs progress, colour recommendations and general upkeep of my hair.

Shalani has been doing my hair for many years. I trust her opinion and recommend her to everyone.

Nice atmosphere today and drinks kept flowing.

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Response from Francesco Hair Knowle

Dear Miss Cheryl,

Thank you for your lovely review. We are thrilled that you enjoyed your recent visit to our salon. Shalani is a highly skilled stylist and we are so glad to hear that she was able to give you the reassurance and recommendations you needed for your hair. We truly appreciate your trust in her and your recommendation means a lot to us.

We are also glad that you enjoyed the atmosphere of the salon and were able to relax with some refreshing drinks. It was our pleasure to have you as our guest and we hope to see you again soon.

Best regards,
The team at Francesco Hair Knowle

Excellent

Helen Ferreira
15th Feb 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Always leave salon feeling great

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Response from Francesco Hair Knowle

Hi Helen, thanks for your lovely review! We are thrilled to hear that you always leave our salon feeling great. Our team works hard to ensure that every client has a positive and enjoyable experience. We hope to see you again soon for your next appointment. Take care! The team at Francesco Hair Knowle

Excellent service

Dorrita Lennon
21st Jan 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Hair feels great

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Response from Francesco Hair Knowle

Dear Dorrita,

We are so thrilled to hear that you had a positive experience at our salon! Thank you for taking the time to leave us a review. It means the world to us.

It's wonderful to know that your hair feels great after your visit. Our team always strives to provide excellent services and we are happy to hear that we met your expectations.

We hope to see you again soon at our salon, Dorrita. Thank you for choosing our salon for your haircare needs.

Warmly,
The team at Francesco Hair Knowle

Excellent salon!

Navdeep Soroya
18th Jan 2024
Stylist: Romii
5.0
Appointment verified by SaloniQ Software

Romii was professional, skilled and i was really happy with the results! The salon is lovely with lovely staff!

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Response from Francesco Hair Knowle

Hey Navdeep!

Thank you for your review! We're so thrilled to hear that you had a positive experience at our salon. We pride ourselves on providing professional, skilled services and we're glad you were happy with our results. Our team strives to create a welcoming and friendly atmosphere for all our clients, and we're glad you noticed! We hope to see you again soon for your next visit.

Best wishes,
The team at Francesco Hair Knowle

Wouldn’t go anywhere else

Miss Anika Chambers
13th Jan 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Shalani really is the best at what she does, her customer service is better than anywhere I have ever been. She always makes me feel comfortable and my hair always looks amazing. The salon is always spotless and warm and inviting. Thank you Shalani x

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Response from Francesco Hair Knowle

Dear Anika,

Thank you so much for your kind review of our salon. We are delighted to hear that you had a positive experience with our stylist Shalani. She truly is a talented and dedicated member of our team.

We strive to provide excellent customer service and create a warm and inviting atmosphere for our clients. We are glad that you felt comfortable and your hair looked amazing after your visit.

We take great pride in maintaining a spotless salon environment for our clients to enjoy. Thank you for noticing and appreciating our efforts.

We look forward to welcoming you back to our salon in the future.

Best regards,
The team at Francesco Hair Knowle

Pamper Perfection

Cathryn Wood
11th Jan 2024
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

Always a welcome in the salon and such a friendly and comfortable environment.
Personal and professional service . Thank you Joanna . See you again soon .

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Response from Francesco Hair Knowle

Dear Cathryn,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to know that you felt welcomed and comfortable during your visit to our salon. It means a lot to us to hear that our personalized and professional service was appreciated, and we are glad that Joanna was able to provide you with a great experience. We can't wait to see you again soon!

Warmly,
The team at Francesco Hair Knowle

Lovely friendly salon

Rosalind Dear
11th Jan 2024
Stylist: Romii
5.0
Appointment verified by SaloniQ Software

Lovely friendly salon. All the staff are great, professional, happy, helpful, friendly and welcoming. Romii is super, she is very professional, friendly and attentive.

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Response from Francesco Hair Knowle

Dear Rosalind,

Thank you for taking the time to leave a review of your experience at our salon. We are delighted to hear that you found our team to be great, professional, happy, helpful, friendly, and welcoming. We are especially glad that Romii provided you with excellent service and made you feel well taken care of. We will be sure to pass along your kind words to her.

We value your feedback and it means a lot to us that you had a positive experience at our salon. We look forward to welcoming you back for your next visit.

Best,
The Team at Francesco Hair Knowle

Excellent professional team

Polly Reed
5th Jan 2024
Stylist: Romii
5.0
Appointment verified by SaloniQ Software

Really pleased with my hair cut and colour, Romii was excellent. Salon very friendly and welcoming, and a professional service from all. I had excellent advice on colour and a plan for follow up appointments. So many compliments on my hair already today.

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Response from Francesco Hair Knowle

Hi Polly,

Thank you so much for leaving such a lovely review about your recent visit to our salon. We are thrilled to hear that you are pleased with your hair cut and colour, and that Romii provided you with excellent service. It's great to know that you found our salon to be friendly and welcoming, and that our team was able to provide you with a professional experience.

We are also happy to hear that you received excellent advice on your colour and have a plan for follow up appointments. We always strive to provide our clients with the best advice and solutions for their hair needs. And it's wonderful to hear that you've already received compliments on your hair today.

Thank you again for choosing our salon and for taking the time to share your positive experience. We can't wait to welcome you back for your next appointment.

Best,
The team at Francesco Hair Knowle

Top Notch Experience

Nova Storey
3rd Jan 2024
Stylist: Shalani
5.0

Delighted with my cut and colour by Shalani at Francesco. Salon is friendly and welcoming and has a lovely atmosphere. Shalani was very knowledgeable and considerate in terms of what I wanted and I love the end product. Great advice about products and hair care as well. Thank-you!

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Response from Francesco Hair Knowle

Hi Nova,

Thank you so much for your kind review! We are thrilled to hear that you are delighted with your cut and colour by Shalani at our salon. Our team strives to provide a friendly and welcoming atmosphere, so we are happy to hear that you felt comfortable during your visit.

Shalani is indeed very knowledgeable and always takes the time to understand her clients' preferences. We are glad you loved the end result of your hair and that you found her advice on products and hair care helpful.

Thank you once again for your support and for choosing our salon. We hope to see you again soon for another wonderful experience.

Best wishes,
The team at Francesco Hair Knowle

The best

Roseline Thompson
3rd Jan 2024
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Always the best advice great attention to detail listening to what you ask for

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Response from Francesco Hair Knowle

Hi Roseline Thompson,

Thank you for your kind review! We are delighted to hear that you had a positive experience at our salon. Shalani takes great pride in providing the best advice and paying close attention to detail. We always strive to listen to our clients' requests and make sure to deliver exactly what they ask for.

We appreciate your feedback and look forward to welcoming you back to our salon again soon.

Take care,
The Team at Francesco Hair Knowle

Feeling Fabulous

Miss Hannifa Best
20th Dec 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

The staff is always friendly and make you feel relaxed. Shalani knows how to make me feel refreshed and fall in love with my hair all over again. I love my visits to Francesco Knowle.

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Response from Francesco Hair Knowle

Dear Hannifa,
Thank you so much for taking the time to review Francesco Hair Knowle. We are delighted to hear that you have had a positive experience with our salon and that Shalani was able to make you fall in love with your hair all over again. We strive to ensure that all our clients have the best experience possible and we are glad to learn that you felt relaxed and at ease with us.

We can't thank you enough for your kind words and we hope to see you again soon!

Yours sincerely,
The Team at Francesco Hair Knowle

Satisfaction

Lynne Wilson
16th Dec 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

As usual a lovely visit, all the staff are pleasant and friendly and certainly very welcoming, I always look forward to my appointment

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Response from Francesco Hair Knowle

Hi Lynne,
We are so pleased to hear you had another wonderful visit to our salon. It's comments like yours that make our team proud of what we do here. Thank you so much for taking the time to write and share your experience.
The team at Francesco Hair Knowle take lots of pride in providing quality service and care about making sure our clients are always happy.
We really appreciate your loyalty and look forward to seeing you again soon.
Thank you again.
Regards,
The team at Francesco Hair Knowle

Great Salon

Shirely-Ann Jones
25th Nov 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Great service, great advice and great results. I've already recommended them to family and friends.

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Response from Francesco Hair Knowle

Hi Shirley-Ann,
Thank you for your kind words. We are glad to hear that you had a positive experience at the salon and appreciate your recommendation. The team at Francesco Hair Knowle strives to provide the best customer service and amazing results.
We value the loyalty of our customers and are grateful for your support.

Wishing you a lovely day.

Warm Regards,
The Team at Francesco Hair Knowle

Awesome Jo jo

Lili Wadsworth
10th Nov 2023
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

Jo is a natural professional as a hair stylist, her innate aptitude in understanding colour, client’s skin tone, proportions and shape and knowing me as her client is the reason I always want to go back to her without stalking. 🤭 but luv her 🤩💕.

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Response from Francesco Hair Knowle

Hi Lili,
Thanks so much for your fantastic review of Jo! We here at Francesco Hair Knowle are delighted to hear that you are always so happy with her work. We deeply appreciate your ongoing loyalty and it is a total pleasure to continue to give you the look that you love. We look forward to your next visit!

Warm regards,
Team at Francesco Hair Knowle

Quality

Miss Smith
10th Nov 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Always greeted with a smile, very professional yet warming atmosphere. Shalani makes every effort to ensure my experience is A class on every visit, always smiling and dancing when i leave because of how my hair looks and feels when i leave. Thank you and see you soon.

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Response from Francesco Hair Knowle

Dear Miss Smith,
We truly appreciate you taking the time to leave us a review and are delighted to hear that you always have an excellent experience with us. Shalani is an amazing asset to our team and makes every effort to ensure our lovely customers leave with a smile on their face. It's always our pleasure to have you as a client.

We sincerely hope to see you soon.

Warm regards,
The team at Francesco Hair Knowle

5 stars!🤩

Clare Bowker
6th Nov 2023
Stylist: Joanna
5.0

Always love my visit to Francesco’s - friendly but professional service from the team, with Jo making my hair look a million dollars!!! 🤩

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Response from Francesco Hair Knowle

Hi Clare,

Thank you so much for your kind words! It really means a lot to us here at Francesco Hair Knowle to receive such positive feedback. Jo is an incredibly talented hairdresser and we're so glad that you think your hair looks "a million dollars". We are always striving to provide the best possible service to all of our customers, and are delighted to have made your visit a memorable one.

We hope that you'll visit us again soon!

Best regards,
The team at Francesco Hair Knowle

Great as always!

Cel Williams
4th Nov 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Salon very clean and calm atmosphere.
Staff warm, welcoming and friendly.
Service and consultation professional.
Finish perfect!

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Response from Francesco Hair Knowle

Thank-you for taking the time to review us Cel. Here at Francesco's we always strive to give each client a 5 star service and we are pleased that's what you thought. We look forward to welcoming you into the salon again soon.

Clare Bowker
Front of House Co Ordinator

Love this salon!

Chanade Dyer
3rd Nov 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Francesco is honestly such a nice warm place to get my hair done, wouldn’t think of going anywhere else! X

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Response from Francesco Hair Knowle

Thank-you so much for your lovely review Chanade, we look forward to welcoming you again soon.

Clare Bowker
Front of House Co Ordinator

Great all round service

Alicia Venables
28th Oct 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Great cut for myself and my daughter. Lovely welcoming salon, everyone was friendly and enthusiastic.

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Response from Francesco Hair Knowle

Thank-you for taking the time to write us a lovely review Alicia, we love to hear from our clients and are thrilled you and your daughter had a fantastic hair experience. We look forward to welcoming you again soon.

Clare Bowker
Front of House Co-Ordinator

Fabulous Cut

Debbie Hughes
26th Oct 2023
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

Jo is brilliant she knows my hair how it best suits me and advises me on care and treatment. Every time I visit the salon Jo always does an excellent cut. I'm always happy with her professional manor and her knowledge just brilliant. If you want a fantastic experience visit this salon in knowle.

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Response from Francesco Hair Knowle

Thank-you so much Debbie for your review, we love to hear from our clients and are so pleased you had a fantastic experience from Jo. We look forward to welcoming you again soon.

Clare Bowker
Front of House Co-Ordinator

Happy experience

Lynne Wilson
26th Oct 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

As usual a very pleasant afternoon visiting Francesco, everyone is so very welcoming and fantastic service….

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Response from Francesco Hair Knowle

Thank-you so much for your review Lynne, we love to hear from our clients and are thrilled you had a great experience here in Knowle. We look forward to welcoming you again soon.

Clare Bowker
Front of House Co-Ordinator

Sue

Sue Hartlett
25th Oct 2023
3.5
Appointment verified by SaloniQ Software

As usual an excellent cut and style but was very disappointed with the visit. We were late getting started and my stylist was called away to do other things on at least six occasions without even an apology. I felt like I was an afterthought and less important than other clients or tasks - even to the point of doing a skin test in the middle of my blow dry on another client. I the 3 years I have been a client this is the first time this has happened.

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Response from Francesco Hair Knowle

Dear Sue,

I am so sorry to hear that your experience with me on your last appointment has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that you feel that wasn’t demonstrated to you.
While I’d love the opportunity to regain your trust by offering you a complementary cut. I understand how frustrated you must be.

My sincere apologies Shalani.

1st class service

Denise Greening
21st Oct 2023
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

A great cut and blow dry. Really friendly , a good experience

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Response from Francesco Hair Knowle

Thank-you for taking the time to send a review Denise. We are so pleased you were very happy with Jo's hairdressing skills and professional service. Look forward to welcoming you back into the salon soon.

Clare Bowker
Front of House Co-Ordinator
Francesco Hair Salon Knowle

Excellent salon

Linda
5th Oct 2023
5.0

Excellent service as always. Fantastic cut and finish ,a very professional friendly salon.

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Response from Francesco Hair Knowle

Thank-you so much for your kind and honest review Linda. Thrilled you have received an excellent service from the FG team and that you were pleased with your end result. We look forward to making you feel fabulous next time.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Treatment , blow dry , trim, straightened

Shelly Henlan
30th Sep 2023
Stylist: Shalani
4.5
Appointment verified by SaloniQ Software

Good experience as usual and love the finish, always looks bran new !! Thank you

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Response from Francesco Hair Knowle

Thank-you for your positive feedback Shelly, we love to be able to make you feel and look great! Until the next time.....

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Advice about hair colour

Anonymous
28th Sep 2023
5.0

Another great appointment at Francescos Knowle. Jo took the initiative to try a new colour and I am really pleased with it. Many thanks to Jo and the team.

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Response from Francesco Hair Knowle

Fabulous to hear that Jo and team guided you through a colour change, sometimes it takes a little faith and confidence in those to take that step! So pleased you had a positive appointment and took the time to tell us. Hoping to see you soon. Take care.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Great customer service

Mrs Hayley Henman
23rd Sep 2023
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

As always, great customer service at the salon. Feel refreshed when I leave ?

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Response from Francesco Hair Knowle

Thank you for you review Hayley. We will be sure to pass on your lovely comments to Joanna. We look forward to welcoming you back soon.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Hairdresser

Anonymous
20th Sep 2023
5.0

Shelani is a very outstanding hairdresser dresser she has always made me feel very welcome very caring have always traveled to where ever she working as she us the only I hairdresser I completely trust to do my hair all her staff is very welcoming and pleasant and wirk ti their best ability

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Response from Francesco Hair Knowle

Thank You for leaving such a positive review. We are grateful for your loyalty and trusting us with all of your hair needs. We look forward to welcoming you back at your next appointment.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Perm & treatment

Sharon Grey
20th Sep 2023
Stylist: Shalani
4.5
Appointment verified by SaloniQ Software

Always brilliant customer services followed her everywhere she has work her staff are very pleasant and helpful most importantly BRILLIANT hairdresser

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Response from Francesco Hair Knowle

Thank you for taking the time to leave such lovely comments Sharon. We love to look after all of our clients. Looking forward to being able to taking care of you at your next appointment.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Excellent service

Anne Robinson
2nd Sep 2023
Stylist: Marc
5.0
Appointment verified by SaloniQ Software

Very pleased with my cut and colour today. Many thanks to Marc and the Francesco team in Knowle.

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Response from Francesco Hair Knowle

Thank you for taking the time to leave this very positive review. I shall pass on your comments to Marc. We look forward to looking after you very soon at your next appointment.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Just amazing

Nicole Hudson
24th Aug 2023
Stylist: Joanna
5.0
Appointment verified by SaloniQ Software

Jo is brilliant

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Response from Francesco Hair Knowle

Thank you for your feedback Nicole. We will be sure to pass on your lovely comments to Jo. We look forward too seeing you at your next appointment.

Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle

Colour

Sharon Busby
6th Aug 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Shelani always delivers a service. Love my colour. Thank you

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Response from Francesco Hair Knowle

Hi Sharon,

Thank you so much for your positive feedback!

We're glad to have you as our customer and to see that you're loving your hair colour.

Shalani

Salon Director

Francesco Group Knowle

I love it

Faye Greening
28th Jul 2023
Stylist: Lekia
5.0
Appointment verified by SaloniQ Software

Kia was brilliant, she took the time to go through exactly what I wanted and did exactly that. She is so lovely and I felt comfortable and confident that she understood exactly what I was after.
She really did as I came out with exactly the blonde I wanted and the cut. I have very very curly hair and she knew exactly what to do with it. It looks fabulous and I can’t thank her enough. The staff and salon are great and I will be returning.
Thank you so much

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Response from Francesco Hair Knowle

Hi Faye,

Thank you so much for your positive feedback!

We're glad to have you as our customer and to see that you're loving your hair colour and cut . It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.

Shalani

Salon Director

Francesco Group Knowle

Excellent...

Elizabeth Potts
20th Jul 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Shalani is really lovely.. in fact everyone at the salon is lovely ? but Shalani has now cut my hair twice and with a great deal of brilliance ... thank you so much ? I also had colour the first time and Jo did that and so well its still there ... nearly 12 weeks later!! Thank you so much to them both ? x

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Response from Francesco Hair Knowle

Hi Elizabeth,

Thank you for your lovely review.

So pleased to see that you have enjoyed your experience with us .

We look forward to seeing you again soon.

Many Thanks

Shalani

Salon Director

Francesco Knowle

Hair Style

Mrs Noeleen Smith
16th Jul 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Excellent service as always given by Shalani and her team. I am really happy with my hair style.

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Response from Francesco Hair Knowle

Hi Noeleen,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

We look forward to seeing you soon.

Many thanks ,

Shalani

Salon Director

Francesco Group Knowle

5 Star service

Alison Hammond
16th Jul 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

What can I say ! I always get 5 star service when I come to the salon . I don’t come often due to work commitments but when I do all the staff are just lovely . Always enjoy coming and end up staying all day and getting a cheeky pedicure from Crystal ⭐️

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Response from Francesco Hair Knowle

Hi Alison ,We are so happy to hear you always receive a great experience every time you are in our salon .Thank you for your kind words. We are
proud to provide our clients with the best hair and beauty care.

Many Thanks

Shalani

Salon Director

Francesco Group Knowle

Outstanding ! Excellent

Lucy Andrews
14th Jul 2023
Stylist: Lekia
5.0
Appointment verified by SaloniQ Software

Lovely women always welcoming and always having a good talk while I’m in there. Really really good on my hair recommend highly !!

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Response from Francesco Hair Knowle

Hi Lucy,

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that you always feel welcomed by us in the salon.

Thank you for choosing us!

Many thanks

Shalani

Salon Director

Francesco Group Knowle

Feeling pretty

Joy Brown
5th Jul 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

I words can not express how happy I am with my hair, after many years off not going to a hairdresser due to being scared to let anyone loose on my hair I can finally say I found the right salon and hairdressers for me now. The staff made me feel so comfortable, and I feel like I've been going there for years, I am more than happy with my hair and would recommend the salon to everyone I know.

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Response from Francesco Hair Knowle

Hi Joy Thank you so much for your amazing review. We are so pleased with how happy you are with not only your hair but your salon experience as we understand it can be intimidating when you haven't been for a while. We look forward to looking after you at your next appointment.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle

Superb styling

Kate Wiltshire
5th Jul 2023
Stylist: Shalani
5.0
Appointment verified by SaloniQ Software

Shalani provided an excellent service. She spent time talking through colour, checking cut and advising about hair products. Shalani has a friendly approach.

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Response from Francesco Hair Knowle

Hi Kate thank you for taking the time to write such a fabulous review. We look forward to your next appointment where we can work together on creating your next look.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle