The Spa is situated across two floors within the Intu Merry Hill Shopping Centre. We offer a wide range of beauty therapies from Elemis, Caci and eve taylor and more!
The Spa is situated across two floors within the Intu Merry Hill Shopping Centre. We offer a wide range of beauty therapies from Elemis, Caci and eve taylor and more!
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This was superb I felt totally relaxed and my aching neck and shoulders are so much better- thank you Rebekah
Hi Carolyn,
Thank you for the brilliant review of Tranquil Spa Merry Hill - we are always pleased to read that you have enjoyed your treatments for your aching neck and shoulders!
Kind Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Had a leg wax done. Very thorough and efficient. A very calming atmosphere and all staff are incredibly friendly - always feel you are part of the family!!!
Hi Elaine,
Thank you for taking the time to review your waxing experience at Tranquil Spa Merry Hill! Its always great to hear that you have enjoyed your visit and consider our staff to be welcoming and friendly.
Kind Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Lovely experience with Jodie today. Beautiful manicure and then a fabulously relaxing pedicure. Jodie is very attentive and took care of my every need.
Hi Rebecca,
Thank you for your great review of Tranquil Spa Merry Hill and kind words about our Therapist Jodie. We are glad that you enjoyed your pedicure so much that you rated us 5-star!
Regards and thanks
Jamie
Spa Owner - Tranquil Spa Merry Hill
One of the best back massages I’ve had! Loved it!
Hi Danielle,
Thank you for the 5-star review of Tranquil Spa Merry Hill! And we are glad you think that our back massages are so good that you love them!
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
The first treatment of 10. Very relaxing and looking forward to seeing results after a few more treatments
Hi Penny,
Thank you for your superb review of Tranquil Spa Merry Hill after your visit for a non-surgical face lift. We are glad that you found the experience to be relaxing and that you are looking forward to the rest of your beauty treatments.
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Very enjoyable and relaxing
Hi Margaret,
Thank you again for another brilliant review of Tranquil Spa Merry Hill and we are pleased that you have enjoyed your facial treatment.
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Fantastic massage would fully recommend
Hi Michael
Thank you for the brilliant review about your recent message at Tranquil Spa Merry Hill and for the recommendation!
We hope to see you again soon for your next treatment!
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
I had a Swedish massage and would totally recommend Becky. As soon as you go into a therapy room you feel relaxed and at ease. Becky applied the perfect pressure and managed to take away any aches and pains.
Hi Zena,
Thank you for the excellent review. It's always brilliant to read that you have enjoyed your visit and the service offered by our beauty therapists at Tranquil Spa Merry Hill.
Thank you also for the recommendation regarding Becky!
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Never had a pedicure with ***** previously and was disappointed as not as good as times I have visited before.
Hi Jen,
Thank you for taking the time to write this review.
Its disappointing to see that you have not enjoyed your visit. Please can you get in touch with us so that we can remedy the situation to your satisifaction as we truly value you as a client.
Regards
Jamie
Spa Owner
It was a very relaxing hour, a little bubble of paradise! Thank you Becky
Hi Pascale,
Thank you for the amazing compliment about Tranquil Spa Merry Hill - it is indeed a little bubble of paradise! I will pass on your kind words to Becky who I am sure will be pleased.
regards and thanks
Jamie
Spa Owner - Tranquil Spa Merry Hill
My experience was perfect , just what I needed. Michelle was very friendly and made me feel relaxed.
Hi Jill,
Thank you for the brilliant review of Tranquil Spa Merry Hill. We are glad that you enjoyed your visit and that it was both friendly and relaxed - this means a lot to us as service at the spa is paramount. I will pass on your kind words to Michelle!
Thank you
Jamie
Spa Owner - Tranquil Spa Merry Hill
First class as always I have been going to this spa for a long time.and I always get first class service and the staff are friendly and go out of there way to make you feel special.
Hi Christopher,
Thank you for your great review of Tranquil Spa Merry Hill. We are pleased that you always receive a first class service from our beauty team at Merry Hill.
Thank you
Jamie
Spa Owner - Tranquil Spa Merry Hill
Very relaxing facial. Kym is amazing at what she does! Love having a facial at tranquil. Thank you ?
Hi Amy,
Thank you for the amazing review and we are glad that you enjoyed your facial treatment from Tranquil Spa Merry Hill.
We agree that Kym is amazing!!! I will be sure to pass on your compliments to her.
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Massage was exactly what I needed, pressure was spot on, felt so much better afterwards, tension gone and felt relaxed
Hi Rachel,
Thank you for the brilliant 5-star review of Tranquil Spa Merry Hill and our beauty Therapist Dani. I will be sure to pass on your kind words to the team.
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
I had shellac nails , very pleased. Very relaxing . Kym was very patient helping me choose colours. They were beautifully done. Even though she was concentrating on me she still took time to greet the other ladies as they walked through the door.
Hi Jane,
Thank you for your kind review and comments about Tranquil Spa Merry Hill and the Spa Manager Kym. We are glad that you enjoyed your Shellac Nails treatment at the spa and look forward to seeing you again in the near future.
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Another amazing drift away treatment!
Hi Karen,
Thank you for the brilliant review and we are glad that you enjoyed the drift away package at Tranquil Spa Merry Hill.
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Fabulous experience with Kate - highly recommend
Hi Gaynor,
Thank you for your brilliant review of our Spa at Merry Hill and the kind words about our beauty therapist Kate - I will be sure to pass them on!
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
Rebekah is consistently fantastic! She’s also so professional and does a fantastic job.
Hi Amy,
We also think that Rebekah is a fantastic beauty therapist, so thanks for the amazing feedback on her professionalism! We will make sure that she receives your kind comments!
Regards
Jamie
Spa Owner - Tranquil Spa Merry Hill
I’m feeling much better in myself thanks to Emily it’s so relaxing will definitely continue with the treatment giving me a lot more confidence. Thank you.
Hi Margaret,
Thank you for the kind review! We are glad you enjoyed your non-surgical face lift from Tranquil Spa Merry Hill.
Kind Regards
Jamie
Salon Owner - Tranquil Spa Merry Hill
Really good and relaxing
Hi Margaret,
Thank you for the kind review! We are glad you enjoyed your non-surgical face lift from Tranquil Spa Merry Hill.
Kind Regards
Jamie
Salon Owner - Tranquil Spa Merry Hill
Very relaxing very pleased
Hi Margaret,
Thank you for the kind review! We are glad you enjoyed your non-surgical face lift from Tranquil Spa Merry Hill.
Kind Regards
Jamie
Salon Owner - Tranquil Spa Merry Hill
Making me feel good in myself
Hi Margaret,
Thank you for your kind review and we are glad that you enjoy the Non-surgical face lift from Tranquil Spa Merry Hill.
Hope to see you in the spa soon!
Jamie
Salon Owner - Tranquil Spa Merry Hill
I always leave the spa satisfied and relaxed, my 20 minutes of me time! Rebekah is the best, professional, efficient and friendly, i wouldnt go anywhere else. All the girls are lovely and welcoming, atmosphere calming and it is always clean
Hi Laura,
We are glad that you use our spa at Merry Hill for your relaxation time! We agree that our therapist Rebekah is great and I will be sure to pass on your comments to her.
Regards
Jamie
Perfect as always.
Hi Amanda,
We love Kym too at Tranquil Spa Merry Hill.
Thank you for the kind review and comments. I will be sure to let Kym know.
Regards
Jamie
Tranquil Spa Merry Hill Salon Owner
Having my nails done by Becky is always a pleasure. Not only are they perfect, but she is the best of company. Kind, caring, funny and considerate always.
Hi Sally,
We are glad you enjoyed your Shellac Nails from Tranquil Spa Merry Hill and I will be sure to pass your kind words on to Becky!
Regards
Jamie
I thought the text threatening me with a charge if I didn’t turn up really spoilt the experience for me. I don’t mind paying the deposit for more expensive treatments. I had a deluxe pedicure, the threrspist was lovely but the pedicure chairs were old and didn’t feel very clean, the heated boots were ripped. The display of nail colours were impressive but quality of polish really poor the colour I chose was very thick. I would never have a pedicure there again. On the other hand a had a bikini, under arm and leg wax. Therapist was brilliant and I will definitely return on a regular basis for waxing. It was a completely different experience. I am going to give my rating in the waxing experience rarher than the pedicure as I feel you should always look for the positives.
Hi Natalie,
Thank you for your honest and good review of the spa. We will take your comments on board to help us improve the service we offer you.
The Nail service uses Shellac CND which is an industry leader so I will check into what has happened for you.
The text messages we send are automatic from our booking system. It certainly should not be threatening. We are a busy spa with very few appointment spaces available. Unfortunately the few people that do not turn up, ruin it for the rest of us! However I will have the team review the tone of the text message so that it is less aggressive perhaps.
Regards
J
Hi Jodie has been doing my facial for a few years and she is amazing. she makes you feel comfortable and relaxed and her facials are well really relaxing. I always book my next one on the same day. I also have recommended my colleagues they feel the same. I would just like to say thank you.
Hi Davinder,
Thank you for the review. We are glad that you have enjoyed your recent visit to Tranquil Spa Merry Hill. As a regular client, are you part of our loyalty scheme? If not, ask Jodie during your next visit.
Thanks
Jamie
Salon owner - Tranquil Spa Merry Hill
All the girls are a credit to the spa. Consistently pleasant, excellent service.
It's always a pleasure, like being with friends
Hi Liz,
Thank you for the superb review and feedback. I will pass on your nice comments to the team. We look forward to seeing you again soon at Tranquil Spa Merry Hill!
Thanks
Jamie
Salon Owner - Tranquil Spa Merry Hill
I love coming to the spa the facial I had was relaxing and did my skin a world of good. Rebekah is excellent very attentive through the treatment - I was made comfortable throughout - looking forward to the next time ?
Bal,
Thank you for a superb review - I will be sure to pass on your comments to Rebekah.
Regards
Jamie
Emily is brilliant, her massages are professional and have really helped
Hi Jane,
Thank you for your review. It’s much appreciated.
Regards
Jamie
Friendly staff, lovely treatments, highly recommend :)
Hi Carly,
Thank you for your amazing review. We are glad you enjoyed your spa experience and look forward to seeing you again soon!!
Regards and thanks
Jamie
Really enjoyable relaxing makes me feel a lot better in myself
Hi Margaret,
Thank you for your valuable feedback. We are glad that you enjoyed your visit to Merry Hill.
Regards
Jamie
I love tranquil spa, and cannot recommend this enough, not only are there vast range of treatments to suit everyone,the prices are reasonable and above all the girls are equally fabulous and make the whole visit relaxed,welcoming and like you dont want to leave. Thanks to Dani today ,I feel relaxed and chilled ready for the weekend xxxx
Hi Sara,
Thank you for your wonderful review. It is much appreciated.
Jamie
Went for a bikini wax, only my second time but the ladies were amazing, so welcoming and genuine. Lovely clean salon and what a beautiful atmosphere.
Hi Laura,
Thank you for your valuable review.
Jamie
The staff are so friendly and make you feel comfortable. Waiting area is great and treatment rooms are fab. My only feedback is the toilet needs new ceiling tiles as some are missing - apart from this I love it and will keep returning.
Hi Sally,
Thank you for your valuable feedback. We will endeavour to repair the ceiling in the toilet area in the very near future. Regards Jamie
Calus peel pedicure... Emily was amazing
Hi Rizwan, Thank you for your review! Jamie
The Spa is situated across two floors within the Intu Merry Hill Shopping Centre. We offer a wide range of beauty therapies from Elemis, Caci and eve taylor and more!