Optima Hair Specialists Ltd

Always a pleasure, she is very nice and professional, understanding..made me look 10 years younger. So everyone says. Thank you .

Very relaxed and the dog loved it too

Love thus place. Always excellent service and so friendly

Been coming here for years - saw fantastic results straight away - thank you Pete and Annie for looking after me

From entering, Maris was professional. She came to meet me, pit me at ease and checked when I needed. I was so impressed by her dedication and quality of work. Thank you so much.

From the very first meeting, through to fitting and every visit since, the greeting and service you receive is amazing.
Yes there are others that try to replicate what Optima do, but only Optima do it right, great team all around

Reception staff are always welcoming polite and very helpful.

I needed some guidance with how to treat my unit and Elyssha sorted it brilliantly.

Since finding Optima 7 years ago, I just couldn't imagine going anywhere else. The day I walked in there, they changed my life.

After a 3 year absence, the original musketeer has re entered my hair universe! Fantastic appt! God bless you ma'am!

Thank you for fitting me in and sorting out my problem at short notice. The girls on reception are wonderful and so friendly and helpful. Thank you Emma. You are so professional and did a first rate job. You're a star !

Such a good job done be with genuine warmth and politeness. Well done Dale.

Maria was pleasant, friendly and knowledgable. Always has been in the times I have had the pleasure of meeting her before. I had my unit re-fitted along with the re-styling of unit, which was great, so had a different style this time. It all went smoothly and in a timely manner. I was so satisfied, what more can you ask for.. I know there is a reception evaluation in the next section of this review but it’s a tick box review, you can’t really embellish the review. Especially when they go above and
beyond. Optima RECEPTION girls are brilliant!!! So Helpful, pleasant, they go out of their way to ensure your appointments are booked, at times that suits you, especially if like me, I tend to have a lot of hospital appointments, so I need to swop my appointment times and days a lot. But they always accommodate me. They help me so much especially with parking. You know something, every person I have had the privilege to meet at Optima, in what ever capacity, have been so pleasant, they are so knowledgeable in what ever they do and go out of their way to make you feel relaxed and whole again, especially when you walk out of their door, without your head covering. Thank you for the service you give to us all, along with the free services you provide to charities.
Thank you ALL x x x

Fantastic service as always from elyssha. Will definitely book with her again xx

Always a pleasure to see Jade ,as usual fitting was perfect, hair looks amazing,i

Reception staff are always welcoming polite and very helpful.

As always it is a pleasure to have my system realigned Jade is so lovely and the reception girls make each. visit such a pleasure

Brilliant service as usual from the moment I walked into reception. Jade is very professional.

She’s good, i mean she ok, alright she’s very good kind of, kind of ok

Amazing service as always. Always feel super comfortable and at ease - Jade is fantastic. Absolutely love my hair. Everyone on reception were super lovely too, nothing ever seems too much hassle.

My hair looked great when Jade finished it. She is excellent. My husband thought it looked good as well!!

Reception staff are always welcoming polite and helpful.

Good service - credit to riad aswell who started the fitting off finished by Jade

Excellent service as always

I've been going to Optima for nearly five years. I have always had an excellent service from every stylist I've met. The company is very friendly and professional and I would recommend it to anyone.

Hair stylists are lovely
It was a incorrect highlights on the new system for which I have to wait all this time
Jade agreed immediately once she looked at the order colour and my existing system as she ordered it

Excellent. Listened to my needs. Did a great job.

Yet another successful Optima Hair experience... I found Jade, such an expert and professional as ever, just like all the members of the Optima Hair team, always friendly yet professional at all times, great service!

Brilliant appt! Emma did awesome with my Barnet! Granted it's not a short back and sides style i have and she pays attention to to all the little dots i draw on myself! I have 4 amazing stylists now in Wednesday(Elyshha), Fotini, Jade and Emma! I feel like Dogtanion!

10/10 as always

I always feel great after my appointments at optima, but yesterday felt extra special to me. I’ve been pretty low recently and my appointment with Elyssha yesterday was the pick me up and the confidence boost I needed! I actually got a little emotional at the end because I was so happy with the job that she had done, it was the first time since I first had my system fitted that I was overcome with emotion and the realisation of how happy I am now that Optima has given me this opportunity! She was kind enough to give me a hug at the end too! Thank you everyone, I appreciate you all!

Lovely work

Lovely work

I had the pleasure of having Emilie styling my new hair. I was a bit apprehensive at first as my original stylist was no available. But Emilie done a good job once again optima has not disappointed thank you all at optima .

Amazing service as always. Couldn’t be happier

Reception staff are always friendly polite and helpful.

Always feel well looked after. Thank you for restoring my confidence.

Optima provided the usual high standards and great skill.
It's always a pleasure to come for an appointment.

Emilie worked with Claire on my hair. Claire was very pleasant & interested in how I liked my hair & how to style it. Both girls were friendly & fun, my hair looked great & I enjoyed my appointment.

Excellent service

As ever Elyssha did a wonder job. A big thank you for all of the excellent service given by all the staff at optima. Nothing is to much trouble. Thank heaven for Optima

Emma was really great as usual

I saw a new stylist today called Clare. She really listened to what I wanted and what my concerns were with getting a trim. Clare took her time and I’m thrilled with the result.

Excellent refusion as always

She was polite, did not leave me hanging got everything done fast. Tidy job aswell highly recommend

Honestly can't begin to tell you how grateful I am for Elyssha, not only does she always listen to me but I feel heard when it comes to my hair and how I'm feeling about it or if I not sure about a certain cut or look. I just truly appreciate her and the way I feel after she's done my hair 😊

Lovely hair system it is so real and gets loads of views

Good hair cut and refusion

Reception staff are always helpful friendly and polite

Im absolutely buzzing with how Jade has styled my hair 😁

Thank you Jade

And also thank you to Ellise too! 😁

Karen always does an amazing job