Optima Hair Specialists Ltd

Very caring and sporting me through my new unit very happy with it now happy to mingle with people as I wore a cap for 10 years thank you for changing my life 😀 😊 I

Ellise is always very friendly, professional, & welcoming, as are all of the the staff. I am always very happy with results.

Excellent from start to finish.

You can tell these guys have been doing this for years by the quality of their work. Amazing experience

Dale is great. Easygoing, meticulous, fun, efficient and very skilled. Job done

Great cut.
Very happy.

Karen did my best ever style on this occasion.
I've always been pleased, with everything that Karen has done for my hair.
But, this was just extra special.
We even went down and showed Pete afterwards.
And he looked as pleased, as I was.
Thank you so much Karen.
You're the best x x

I've been going to Optima for 15 years now. Best thing I ever did and best thing I ever spent my money on. ⚽⚽⚽⚽

great service very friendly.

I go to Optima every 4 weeks I can honestly say that the treatment I receive is top class I am never disappointed with my hair and I always have many compliments on it I always recommend the salon if I think the ladies would benefit greatly by going there. Thei prices are very fair and all of the staff ate so friendly and supportive the owner,Pete, is one in a million with his understanding of hair loss in male and female issues he is compassionate and careing both with his staff and customers I would highly recommend the salon .

If you want your hair transformed by a 4‑foot‑9 Greek firecracker who only appears on Saturdays like some kind of mythological salon sprite, book her immediately. I hadn’t seen her in six months and she still attacked my barnett like it owed her money.

Her “simple explanations” somehow sound like Einstein teaching Hair Physics 101, especially when it comes to talking about dress sizes 10 to 14! But hey, the results speak for themselves. She’s tiny, she’s mighty, and she will absolutely drag your hair back to life.

Till the next time she does my hair.

Excellent service

Always an excellent service.

Elyssha is excellent, very professional and friendly stylist

Very Engaging
Quick and Efficient
Confident

Jade was incredibly professional, understanding, and polite throughout the entire process. She did a fantastic job, making me look much younger, and it is evident that she has a lot of experience as a hair stylist. I am very pleased with the result and wanted to commend her for her excellent work.

I had the pleasure of meeting Amber for the first time for my refusion . Again i felt at ease having a conversation with her although i was only seeing Amber for a refusion she was very attentive and professional at all times. She is another great addition to the optima family again a big thank you and salute to the man the legend Pete! And the optima family for giving myself and others the confidence to socialise again .

Lucy is a superb stylist, a true professional like all the Optima Stylists, with great communication skills & attention to detail, highly recommended!

Once again lovely Elyssha made sure my hair was looking good for Christmas. She is amazing. I wanted to thank the wonderful reception girls for being so helpful, making all my appointments for next year. A special thanks to them for helping us when we had a puncture, asking my husband in for a coffee while he waited for the recovery people. Also for lending him a phone charger. Optima us a special place.

Lovely place, lovely people

Lovely result. Very happy.

Dale is always professional, knows exactly what needs to be done with my system and all round top bloke.

Lovely to meet Catherine for the first time - she was kind friendly and rather hospitable during my visit!

Excellent stylist, very professional and helpful

Excellent

what a great experience friendly welcoming make you feel at ease professional and experienced at what they do my stylist was exceptional at her job and styled my hair just how I wanted it i feel so confident and like a new man the whole thing has exceeded my expectations and they are a joy to be around and would call them friends 10 out of 10 they bend over backwards for you, you leave with lots of good advice they do so much for you and many others with health issues and ailments affecting hair this the only place to go for hair problems and what can I say about pete what a gent very down to earth a star what a great plan he put in place to set this business up to make sure every detail is covered and everything is the highest quality everybody is so special and good at what they do don't ever think of using anyone else for hair issues i can say you'll find none better and that's from first hand experience

staff are very welcoming make you feel at ease professional and you couldn't deal with a more friendly and experienced team, the hair system was quality and ellise was friendly and did a magnificent job styling my hair to just how I wanted it, everything exceeded my expectations the whole thing was a joy 10 out of 10 ,my confidence is so high after having it done i feel like a new man ellise is a star and what can I say about pete this guy has created something that can't be bettered if you are not happy with your hair situation, they understand your situation and you leave with invaluable advice, rest assured you won't find a better place to go and they do so much for and put themselves out for people and children suffering with ailments effecting their hair, you won't find a better place for things you need, I'd call them all my friends after being there and they have all my gratitude thanks so much to everyone, you've changed my life for the better

I have been going to optima for a few years now and i am so glad that i chose them . The welcome from the ladies on reception is always super friendly and you can tell that their greetings are sincere and genuine. As per usual it is always a pleasure to see Ellise and have a catch up she always cuts my hair exactly how i want it . Thank you again to the man the legend Pete for the birth of optima and a big thank you to the rest of the optima team i appreciate you all x

Thankyou Lucy for a brilliant job, and making the process relaxed and easy.

So pleased with my new hair. Thank you Rhead!

She snipped and teased with ancient grace, A Wednesday stare, an Amy face. Alyshha Dixon's shine, Aunty Faffra’s faffingness! Now I’ve got mythic, monster hair. She loves her dinos, fierce and bold - My strands now shimmer, sleek and cold. Reception queens? They booked with might, My future’s set, my scalp feels right.

Dale is wonderful. A grate stylist and knows exactly what he’s doing. Thank you Dale for being friendly and always reassuring.

Charlotte was cheerful and friendly. She made a lovely job of my hair. A lovely receptionist helped me with future appointments.

As always looked after from start to finish
First class service

I had a new system fitted last month and it was a longer length than normal? at the time I wasn't sure if it was too long but was advised to let it settle and then we can always go shorter at next refusion appointment which made sense. So I brought my next refusion appointment forwards as I wanted the length a little shorter from the sides and back. I was really excited and looking forward to finally having it at the correct length in time for my upcoming holiday abroad in 2 weeks. Unfortunately when I arrived for my appointment and began to explain to the stylist what I wanted she told me to stop right there as she was unable to cut the system. She said she would ask the 2 other stylists if they could support but they were unable to help either.
So I left disappointed and with a system that I feel is too long in length for what I want.
The team are always lovely and I dont want anyone to get in to any trouble. I am simply giving honest feedback. It might be worthwhile for the reception to ask customers when booking for a refusion if they're currently happy with their system or if they would like it cut and then book those customers with the appropriately trained stylist.

Rhead is just brilliant and will always sort my unit out exactly as I want it! Never leave dissatisfied.

Amazing experience today, Karen is a genius at her skill , you can tell she has been doing this for 30 years plus as the blend is like nothing I’ve seen before ! Total professional

Excellent

Top notch as always

I was extremely disappointed as over 6 weeks ago I booked a fitting and only yesterday when I arrived at optima I was told that noone knew about it. I sa Peter and other arrangements were made for my next visit. Amber did the refusion well but couldn't cut the hair on the unit. I wanted a few millimetres taken off and when another stylist came to check Amber's work said he would love to cut my hair but did not have the time. I have been coming to optima for many years and have never known that.

Dale’s manner and professionalism was impressive from the start. Felt good in his hands. He’s such a nice person and a credit to the team.

Reception staff are always welcoming friendly and very helpful.

Absolutely love my optima appointments every time I’m so pleased with my beautiful unit and standard of care from jade and all staff in optima

Very satisfied with the service received. Elyssha is excellent stylist . She is very professional in her approach.

Unbelievable experience such a joy to be around

Excellent and professional service as usual

Cannot fault! Great service as always.

Ellise provided a fantastic service and a true professional, attention to detail & superb stylist, highly recommended!

Excellent service

I've never met Charlotte before. She was pleasant and helpful. She made a great job of my hair.