Optima Hair Specialists Ltd

Cannot fault! Great service as always.

Ellise provided a fantastic service and a true professional, attention to detail & superb stylist, highly recommended!

Excellent service

I've never met Charlotte before. She was pleasant and helpful. She made a great job of my hair.

As always from the time I walk through the door at Optima the service and warmth showed by the staff is second to none

It is always a pleasure to catch up with Dale he has really become a true master in his profession. The ladies on reception are always super welcoming as soon as you enter the building . I feel so much at ease going to my optima appointments i want to say a big thank you to Pete and his team . Pete you are a true legend for the birth of optima and empowering people with hair loss to have that confidence again ..

Ive been going to Optima for laser treatment for about 11 years and during that time I've always been greeted with welcoming smiles and a friendly word. Pete is so committed in what he does and helps people of all ages gain confidence from his product. We assume we have to make do with the life we have but Pete makes people realise we don't have to settle for 2nd best, that people like Pete and his team are there to make us feel special. Thank you Pete and the team

It's always good at Optima.
Didn't unfortunately have the best hair stylish on planet earth today, in Kaz, but Charlotte is still good and was trained by Kaz.
So, yet another really good experience at Optima.
Thank you again.

Catherine was great

Every aspect of Dale’s work as a stylist was spot on. I left completely satisfied.”

I have known Elise for a good while and is my go to stylist, very funny, good chats, great cut and fitting.

All five stars

very professional and friendly

I always feel welcome when I am at Optima.
Lucy is being trained by Karen at the moment, and is an absolute pleasure to be around. She is such a lovely person, and seems very keen and willing to take on board anything that she is told. They make a great double act. I always feel relaxed, comfortable and happy when I am in their company.

. Charlotte took time and skill to achieve a really lovely result for me.

As always ...excellent

As always excellent customer care from Elyssa

What can I say , I’ve been using Optima for well over ten years now , it’s more like going to see your friends , Karen is completely professional and I know I’m in safe hands when she styles my hair .
Well done every single member of the team 👏

Both Karen and her assistant were as usual their excellent selves. A very smiley and pleasant Lucy and a thorough professional stylist Karen. So good so pleasant and feel as though I have known her for years ( oh I have) she is the best and nothing is too much trouble . Could not recommend her high enough

Superb service from the stylist and very pleased with the results. A very good experience thank you

Always a pleasure to talk tatts, tans and totty whilst getting a tidy trim.

Ellise always completes my refusion in a professional and satisfactory manner. It is always a pleasure to be in her company.

Amazing experience since I had my hair replacement system at Optima with stylist Karen. I feel like my old self and so much more happier, my confidence has returned. A big thanks to Pete, Karen and Annie, the aftercare is second to none, nothing is too much trouble. Also the reception girls are so helpful and friendly, can't thank them enough.

If a Velociraptor had a hairdressing license and a heart of gold, you’d get Elyshha. She trimmed my prehistoric Barnet with precision, straightened the chaos, and listened to my Crow-fuelled monologues like a true salon survivor. Her dino facts? Ferocious. Her styling? Fossil-free. 10/10 i would time travel back for another resurrection. 🖤🦖🦅

Cath was excellent! Warm, professional and efficient and I am very pleased with the result.

Excellent Elyssha is very professional and a I enjoy my time spending it with her. 10/10

Great service & professional

Excellent service

I’ve been coming to Optima Hair for several years now, and without a doubt, Jade is one of the best stylists I’ve ever had. Every appointment with her is an absolute pleasure—she always makes me feel completely at ease and comfortable from the moment I walk in. Jade is so friendly, bubbly, and genuinely happy, which makes the whole experience even better.

She consistently does a fantastic job with my hair—I always leave the salon feeling like a brand new woman. It’s not just a haircut or color; it’s a transformation that lifts my confidence every single time. Words truly can’t express how I feel after seeing my new hair—thank you so much, Jade! You’re amazing at what you do.

Highly recommend her to anyone looking for a talented, caring, and vibrant stylist!

I have been going to Optima for 16 years. On every single occasion I have been treated with care and compassion. Yesterday was no exception. Elyssha was understanding, caring and efficient as usual. She is a real asset to Optima.

Hi, first time I’ve had a booking with Dale, spot on, he made sure everything is fitting correctly, watch out guys.. he’s after the award this year again.. 🤣

Excellent and professional as always

At times words are simply not enough!! I’ve always been made to feel welcome, the experience is always out of this word! BUT IT NOT JUST ME they treat everyone so special, so respectful. Your made to feel Alive! Then styling is another level these people change lives and they know it, the work ethic and professionalism won’t ever be matched! I will do my 4 hours round trip,
BECAUSE THERE WORTH IT
thank you to everyone one
BIG thanks for making my day special

Stylist was on time friendly and very helpful

Optima-my eternal monthly salon sanctuary since 2013 (yes, I’m ageing like a fine wine 🤣)

This round, Stylist Supreme Fotini banished the heatwave havoc and ironed out my curls into silky gothic sleekness. But now I’m torn, do I keep it smooth like MJ in Smooth Criminal, or let the curls bounce like Thriller on a stormy night? Hair decisions shouldn’t be this hard? Should they?

Pete, the grandmaster of the mane magic, still conjures elegance despite life’s trials. Wishing you healing vibes and just a bit of stealth if you're ever caught moonwalking or anything else at a Coldplay gig... or was it Backstreet Boys? Either way, keep the fedora low old chap!

To the whole Optima crew, you're the reason my barnett's in a constant state of fabulous confusion. God bless you all!

Amber was friendly, professional and explained everything she did. Listened as I said unit was lifting again at front side n back. She said it’s happened a couple of times now so she must have looked me up or another stylist informed her. Amber did four patch test for me for different glues, due to lifting happening quite often this past year. Amber also offered me advice as I mentioned this particular unit always seemed to be dry and looks like straw x I
Purchased the iO spray and she said she always uses Paul Martin conditioner. Which I have some at home. Would I have Amber again, I most definately would. I do have her for my next appointment also, which I was pleased with.
All of the Reception girls are as always been brilliant.

Very satisfied with the service received. Excellent stylist, very helpful

Had my hair done yesterday and couldn’t be happier with the result. They really listened to my idea and somehow made it even better than I imagined. Amazing attention to detail and great service from start to finish. Highly recommend!

Used the laser therapy to prevent further hair loss but my hair line just receded further. Waste of £2k

Catherine is very kind and patient.

As usual, from the moment you get there, from Reception, to the appointment itself, you are made to feel welcome, and are filled with gratitude for the exceptional work done with my hair.
Always a pleasure to attend.

Always made to feel welcomed

Reception staff are always welcoming and helpful.

🌟✨ I just had an incredible experience at Optima! I recently fitted a new men's hair system, and I couldn't be happier with the results! The attention to detail and expertise they brought to the process was outstanding.

From the moment I walked in, I felt welcomed and comfortable. Dale's knowledge of different styles and hair systems made the decision-making process seamless and enjoyable. He took the time to understand exactly what I wanted and delivered a result that surpassed my expectations.

The quality of the hair system is top-notch, and I’m amazed at how natural it looks! 🙌🏼 I've received so many compliments since my appointment. If you’re considering a hair system or just want an excellent haircut, look no further! Highly recommend Dale and the team!

💯👏 Thank you for giving me the confidence boost I needed!

Ive had the privilege of coming here every 8 weeks for 4 years. It's like visiting family (sometimes crazy too 🤪 ) from the first meeting with Annie and Pete guiding me through how they could help me ive loved every appointment, my confidence has grown and grown i look like me again, and Jade well I can't thank you enough. Guys your all stars, I thank you all from the bottom of my heart ❤️

Always a great job

Amber did a great job. Very passionate about her work and keen attention to detail. Thank you!

First time I’ve had Catherine, she was pleasant and professional in every way, from asking and listening to me with regards to problem with lifting of unit at the front, she then sorted it, by asking and informing me what she would do to sort it. Would have no qualms of requesting my further appointments with. Catherine. Reception staff as always, helpful and courteous and save me a disabled parking space for my appointments. Anne was as always considerate and helpful with my future order for units.

The hospitality and welcome was great as usual by the girls on reception and Amber prepped me up before Elyssha applied the unit. Totally flawless and great conversation. It was worth travelling a 200 mile round trip. Wish you guys all the best success for the rest of the year.

Been coming to Optima for 10 Years! Product and serivce is 2nd to none !!
And Jade knocks it out the Park every time !!
Thanks, Pete, Jade and everyone at Opima