essensuals Birmingham

55, Wharfside St, Birmingham, West Midlands, B1 1RB

About us

This salon hasn't provided any information yet.

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00

Reviews

4.89
660 verified reviews
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First cut in 18 months

Tom Croxford
5th Dec 2020
5.0
Appointment verified by Zenoti

Fantastic cut and service from Serena. I hadn’t had my mop cut for 18 months so the first styling I had had with long hair. Very happy with the results and time spent in the salon - thank you!

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Superb!

Farah Naz
5th Dec 2020
5.0

Serena was amazing - she did a fantastic job on my hair and made me feel so relaxed. Great customer service as always!

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Haircut

Salma
6th Nov 2020
4.5
Appointment verified by SALONGENIUS Software

I had a lovely experience and they managed to fit me In and change my appt which I was so grateful for!
My hairdresser was great, told me about some of the different ways to add colour in my hair and really just got on with cutting my hair and felt super comfortable! X

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Haircut

Sultan
6th Nov 2020
5.0
Appointment verified by SALONGENIUS Software

Great haircut thanks Serena.

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Amazing customer Service!

Naida
27th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

The whole experience was amazing, I felt very comfortable. The team made me feel very welcome and everyone was so polite! My hair feels and looks amazing! Thank you so much!

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Great style with molly

Amy Norman
20th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Was an amazing service today, so happy with my hair!!

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Yasmin is great

Rosie Poclington
19th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Yasmin always gives me a flattering, stylish cut. The colour is great too

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Cut and blow dry

Bally Virdee -Shira
19th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Brill cut

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Amazing service from Yaz

Simon
18th Oct 2020
5.0

Yaz is a great hairdresser, amazing personality and brilliant at her job.

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Excellent work

Stuart
17th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Happiest I’ve been with my haircut in a long time. I think it’s actually the first time I’ve walked away completely happy from a salon (and I’ve been going exclusively to Toni and Guy for the past 10 years).

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Haircut at Tony and Guys, Birmingham

Trevor
16th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Caring and considerate staff I had a fabulous experience thank you

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Hair cut

Sultan
15th Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Great as usual

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Safe and friendly

Nicola Tyson
3rd Oct 2020
5.0
Appointment verified by SALONGENIUS Software

Ella was great, not having had hair cut for 9 months because of being scared to go out she put me at ease and everything was done with such care and attention to detail

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Yaz = awesome

Han
27th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

Super cut as always! :)

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Mrs

Satnam
21st Sep 2020
5.0
Appointment verified by SALONGENIUS Software

Staff listen and respectful towards clients wishes.
Organised
Good advice to clients regarding how to care for your hair.

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Awesome art by Amy

Sultan
21st Sep 2020
5.0

Awesome haircut and experience

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Lovely experience and great result

Carole
16th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

Went to the Essentials Toni and Guy salon at the Mailbox for highlights. Had a fantastic morning with Serena. A bit pricey but that’s the only negative. So relaxing and really happy with the result! Highly recommend!

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Colour and blow dry!

Vivienne Gidda
12th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

Awesome service talented lady!

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Hair cut

Sultan
7th Sep 2020
5.0

Great experience as always!

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jasminr

Zaida Imaan
7th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

excellent service great haircut

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Balayage Treatment with Qudsia

Gurpreet Shinji
7th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

I was extremely happy with the service I received from Qudsia. She has treated my hair for quite some time and she always delivers fantastic results, which is one of the reasons why I love using Toni & Guy.
She is always professional, very friendly and accommodating, gives great expert advice and the level of service hasn’t changed in any way even with social distance measures.
She is a true asset to your team and is very passionate about colour styling. No doubt that I will be using her services again.
10 out of 10!

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Pink hair

Susanna
7th Sep 2020
4.5
Appointment verified by SALONGENIUS Software

Lovely experience. Serena is a talented hairdresser and good company. She made the whole day fun and fabulous. I came out with a completely new look that I really like.

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Lovely experience as always

Alisha Bhakta
4th Sep 2020
5.0
Appointment verified by SALONGENIUS Software

I had a half head of highlights done by Yasmin and I love it, she did an amazing job and I am so happy with it, Received so many compliments on it. Yasmin is amazing as always, lovely to chat with and works very thoroughly. Very clean space. Great music too by the way!! Can’t wait to come back to get the rest of my hair done!

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Disappointed

Sha
4th Sep 2020
2.5
Appointment verified by SALONGENIUS Software

I went in for roots, toner and hair treatment mask. Paid over £114.00 that’s with other discounts applied, which isn’t a problem if results are perfect! Wanted brown but got black, still I thought pointless to say anything now as it’s done. Left with colour around all my front hairline and not told. Noticed at home once hair all pushed back. I felt very upset as seems like a home job. Called up T&G to explain situation, told to use nail polish remover. Still has not removed all colour and left my skin dry and itchy where I used the nail polish remover. Offered by branch free hair treatment for inconvenience for next time. I’m not happy with overall service. I except to get what I asked for when I’m paying good money for the service. I don’t enjoy to wasting my money. Just listen to what the customer wants if you can’t do it, say so.

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Miss

Collette Williams
29th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

My experience was fantastic! Serena is always really welcoming and insightful. I’m absolutely over the moon with my colour and finish, I will recommend to everyone!

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Colour

Helen
27th Aug 2020
5.0

Wonderful experience, as always. We were looked after and Serena always makes us feel welcome and we left feeling amazing! Great colour experience. Thank you.

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Response from essensuals Birmingham

Hey Helen,
Thank you so much for your review, we are so happy you enjoyed your experience in the salon. I will pass the message on to Serena.
King regards
Toni&Guy Mailbox

essensuals birmingham review

Kieran Steventon
24th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

i thought the salon had a positivity energy, combined with accommodating staff members.
moreover tasked with covid regulations the salon felt very safe and clean. from my time in the salon everybody, including customers adhered to government regulations. Not only that the staff still maintained a positive and professional attitude throughout.
in short; a pleasant, welcoming, and all round lovely experience.

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Response from essensuals Birmingham

Hey Kieran,
We are so happy you enjoyed your experience and felt comfortable in the salon. We will pass this message over to the team.
Stay safe
Kind regards
Toni&Guy Mailbox

Great place

Anonymous
24th Aug 2020
5.0

Very friendly staff and great service

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Response from essensuals Birmingham

Hey,
This is lovely i will pass this message over to the team.
Stay safe see you soon
Kind regards
Toni&Guy Mailbox

Lovely as always

Edie Gossage
21st Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Hadn’t been for a haircut since before the pandemic, it was quite nice being the only one in the salon! I am always made to feel welcome and my hair is always done to an excellent standard, definitely worth the money.

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Response from essensuals Birmingham

Hey Edle,
We are happy you enjoyed your experience, and they haircut, i will this lovely message on to Ella.
Stay safe, see you soon
Kind regards
Toni&Guy Birmingham

Great new hair

Ann Fletcher Williams
21st Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Sooo great to get back-Serena did a wonderful job of sorting out my lockdown hair. Thank you

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Response from essensuals Birmingham

Hey Ann,
We are glad you are happy, we will pass the message over to Serena.
Have a Lovely day Stay safe see you soon
Kind regards
Toni&Guy Birmingham

Love it

Di Balding
6th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

As always, Yaz made me feel extremely welcome and my hair looked beautiful

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Response from essensuals Birmingham

Hey Di, we are happy you enjoyed your time here, i will pass this lovely message over.
Hope to see you soon stay safe.
King regards
Toni&Guy Mailbox

First visit to Essensuals

Kevin Moss
3rd Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Sniptastic!

After a botched last haircut that I git from another hairdresser

I was feeling down and after waiting far too long I visited Essensuals in the mailbox and had my hair done by the very impressive Serena

After a nice chat, my hair was looking very awesome once again, I’ve had loads of people praising Serenas’ work and I’m very happy once again

In fact I can’t wait to visit again!

Perfection!

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Response from essensuals Birmingham

Hey Kevin,
This is great news, we are happy your happy, i will pass the message over to Serena.
Stay safe, we cant wait to see you next time.
Kind regards
Toni&Guy Mailbox

Friendly service

Salky
2nd Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Thank you to Katie for making my visit to the salon relaxed during this difficult time. Love my hair cut. Thankyou x

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Response from essensuals Birmingham

Hey Salky,
We are happy you felt comfortable, we will pass the message over to Kate.
Stay safe and we will see you soon.
Kind regards
Toni&Guy Mailbox

Blow dry

Bally VIrdee -Shira
2nd Aug 2020
5.0
Appointment verified by SALONGENIUS Software

Brilliant service Kate and team the best at the mailbox

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Response from essensuals Birmingham

Hey bally,
we are glad you enjoyed the experience, we will pass this message over to Kate and the team.
Stay safe, see you soon.
Toni&Guy Mailbox

Great

Raj
1st Aug 2020
4.5
Appointment verified by SALONGENIUS Software

Ella was / is really professional she cuts my hair to my exacting standards doesn’t hack at my hair like some hairdressers tend to do and she gives the most incredible head massage.

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Response from essensuals Birmingham

Hey Raj,
We are happy your happy, we will pass this message over to Ella and she will be pleased you loved the head massage and the cut also the experience.
Stay safe, see you soon
Kind regards
Toni&Guy Mailbox

A lovely experience and great staff

Karen
30th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Amy made the experience of returning to a salon easy and enjoyable.
She understood what I was looking to acheive and coped admirably with the unruly mop that had grown throughout lockdown.
Very pleased and I have rebooked.

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Response from essensuals Birmingham

Hey Karen,
Thank you for you review, we will pass the message over to Amy, hope to see you soon stay safe.
Kind regards
Toni&guy Mailbox

LOVED IT

Tanya
28th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I couldn’t complain it was my first time the staff were all lovely and friendly, Yasmin did the most amazing transformation and I’m absolutely in love

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Response from essensuals Birmingham

Hello Tanya,
We are very pleased you are happy with your hair cut, i will surely pass the message over to Yasmin, stay safe, see you soon
Kind regards
Toni&Guy Mailbox

Great Branch Top Service

Rafi
27th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

My other half and I went in for a haircut with the Art Directors and really enjoyed the whole experience. Very friendly and attentive to the customers needs. They were extremely skilled and talented with over 12 years experience each. The cut and blow dry was done with perfection and made to look so effortless. Top job and extremely satisfied with both our haircuts. We left with products recommended by the Staff. Would return again.

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Response from essensuals Birmingham

Hi Rafl
We are extremely happy you enjoyed your experience. I will pass message on, hope to see you soon stay safe.
Kind regards
Toni&Guy Mailbox

AMAZING!

Keela Cooke
27th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Not being able to have a salon experience for a while, I have realised how much we need Salons. Being able to have mu hair massaged and my back at the same time was immense. Salon was so clean and i admire all the staff wearing their PPE in these difficult times. Keep up the hard work guys, you are all doing amazingly

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Response from essensuals Birmingham

Hello Keela,
Thank you this is a lovely message the team will be so happy your happy, and we are glad you enjoyed your time here.
Thank you, stay safe hope to see you soon.
King regards
Toni&Guy Mailbox

Post lockdown hair

Caroline
19th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Really lovely to see Yasmin after so long and be treated to her enthusiasm for her work! Only downside was the half hour delay to my appointment
Appointment

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Response from essensuals Birmingham

Hi Caroline,
Were so happy that you enjoyed your time here i will pass the message over to Yasmin, We are extremely sorry about the delay.
Stay safe
King regards
Toni&Guy Mailbox

Mrs

Debbie Glynn-Cobbett
19th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Outstanding service. Friendly, kind and amazing staff.

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Response from essensuals Birmingham

Hello Debbie
This is amazing feed back, I will certainly pass the message over to the team
Stay safe, see you soon
Kind regards
Toni&Guy Mailbox

My hair was not washed properly

Mark ventura
16th Jul 2020
4.0
Appointment verified by SALONGENIUS Software

I had my hair re coloured so it was bleached and recoloured again

I wanted to have a combination of lavander and rose gold but the hairstylist gave me the option of having the pink first and see if we can add the lavander. So we ended up just having light pink close to blonde and gray from the roots as she suggested that is a good combination also.

The re coloring was a success but the next day my scalp is so itchy and dirty. So i shampoo it but to find out that my hair was not washed thoroughly as i saw my hair color going off...

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Response from essensuals Birmingham

Hello Mark,
We are very sorry this happened, I will get in contact with you shortly. Stay safe.
King regards,
Toni&Guy Mailbox

Wonderful salon and stylists

Chris
13th Jul 2020
5.0

As always a great cut from Kate and she’s such a lovely person too. A real treat to see her again after lockdown. Amy was also friendly and helpful. Covid protection measures excellent. I felt very safe.

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Response from essensuals Birmingham

Hello Chris
I'm so glad our hygiene standards were good , im glad your pleased with your haircut and Amy's helpfulness, i will pass these messages over to Kate and Amy.
Stay safe, see you soon
Kind regards
Toni&guy Mailbox

Balayage

Kam Chohan
12th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I got my hair done with Molly. I was so happy with the way the colour came out. Cleanliness and hygiene was at a great standard and made me feel really comfortable during the appointment

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Response from essensuals Birmingham

Hi Kam,
We are glad you felt comfortable through your appointment and you are happy with your hair i will pass this message over to Molly i'm sure she will be pleased to see you very happy.
Kind regards
Toni&Guy Mailbox

Great experience

Carole
12th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

First time at this branch of Toni and Guy. Great procedures in place, following lockdown, I had a lovely head massage and treatment and fab new style! Already booked for my next visit!

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Response from essensuals Birmingham

Hi Carole
We're glad you enjoyed your time here and was happy with the new procedures. Hope to see you soon lovely.
King regards
Toni&Guy Mailbox

Miss

Collette Williams
12th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I had a fantastic experience! It’s been many years since I’ve been to a hairdresser but Serena made me feel super comfortable. She asked me what I wanted, how short etc and talked me through each step of the way. She told me about all the products she was using and what they did. My hair looks and feels fantastic and I’ve booked back in for my colour to be done!

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Response from essensuals Birmingham

Hi Collette,
This is a beautiful message , i will be passing this message over to Serena, we are super happy you enjoyed your experience and we hope you enjoy your colour experience see you soon
King regards
Toni&Guy Mailbox

Tony and guys mailbox Birmingham

Trevor Bedford
11th Jul 2020
5.0

I had a fantastic experience I was looked after well by the salon staff and my stylist Ella was friendly and gave me a great haircut. It was very safe and the salon staff cleaned down between cuts. I would recommend this salon to anyone.

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Response from essensuals Birmingham

Hello Trevor
Glad you had a great experience off the hole salon, and were happy your happy.I will pass this message to Ella. Hope to see you soon stay safe.
King regards
Toni&Guy Mailbox

My indulgence

Mary Morris
11th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

As always...I had the most amazing experience with Yasmin. She makes me feel like 'family'.
I will not go anywhere else or have my hair cut by anyone other than Yasmin!

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Response from essensuals Birmingham

Hi Mary,
I'm so glad to here you enjoy your experience here, i will sure be passing this lovely message on to Yasmin, hope to see you soon
King regards
Toni&Guy Mailbox

Lockdown locks get the snip

Suzan
11th Jul 2020
5.0

Warm welcome, high standards of professionalism managing to maintain a calm and pleasant atmosphere at the same time as following guidelines . .all in all a good experience. Loved the cut

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Response from essensuals Birmingham

Hey Suzan, thank you so much for your glowing feedback we love it. We look forward to seeing you soon.
Kind regards
Toni&Guy Mailbox

Fabulous

Rosie Pocklington
10th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Great haircut by Yasmin. Salon is Covid proof. Everything done correctly xx

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Response from essensuals Birmingham

Hey Rosie, thank you so much for your review, we are so glad you felt at ease and safe while in the salon! We look forward to your next appointment.
Kind regards
Toni&Guy Mailbox