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TONI&GUY Newcastle

3 Ridley Place, Newcastle upon Tyne, Tyne and Wear, NE1 8JQ

About us

TONI&GUY Newcastle-upon-Tyne opened in the city centre in 1995, recently relocating to Haymarket. We are committed to providing the ultimate salon experience, paying great attention to customer service.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Read more...

Opening hours

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:30
Sunday Closed

Reviews

4.87
1,764 verified reviews
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Tanya, a wonderful stylist

Fatima
1st Jan 2024
Stylist: Tanya
5.0
Appointment verified by Zenoti

Yet another great service by Tanya.
Thank you for giving such a beautiful cut.
Happy New Year

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The owner is vile

Alice
16th Nov 2023
3.0

I have been visiting Toni & Guy salons for many years all across the country. I recently moved out of Manchester and this salon is my closest. The practices here are not reflective of the high Toni & Guy standards. The owner/manager is so rude and the way he speaks to customers and meets them with a hostile attitude if you raise any kind of dissatisfaction. He makes me feel quite uncomfortable and is intimidating. I’m not the only client to feel this way and as a result I will not be coming back to this salon even though it is far more convenient.

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Exactly what i asked for

Michelle
25th Aug 2023
Stylist: Tanya
5.0

Tanya has done my hair both times now, and i loved it both times. I have a couple of health issues which is leading to quite a lot of hair shedding, and through her knowledge as a hair stylist, she has recommended, certain things i could do to help manage this……… very knowledgeable. She really makes you feel comfortable and at ease, whilst having your hair done, so friendly, but excellent at what she does, and i left with a gorgeous new hairdo………. Thank You Tanya.

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Response from TONI&GUY Newcastle

Hi Michelle thank you for your lovely 5* review so glad that you have an enjoyable experience in salon with Tanya and that you felt great with your new hair we will pass this information on.
kind regards Toni and Guy Newcastle team

100% recommendation to friends

Tracey
12th Jul 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

In one word “excellent”. Charlotte listened and discussed how we can achieve the hairstyle I would like eventually. Charlotte cut and styled my beautifully. I look forward to my next visit. ?

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100% recommendation to friends

Tracey Padgett
12th Jul 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

In one word “excellent”. Charlotte listened and discussed how we can achieve the hairstyle I would like eventually. Charlotte cut and styled my beautifully. I look forward to my next visit. ?

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excellent

Christine
10th Jul 2023
Stylist: Georgina
5.0
Appointment verified by Zenoti

such friendly welcoming staff. always putting client first. alwags feel pampered.
5 star service

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Response from TONI&GUY Newcastle

Thank you Christine for your lovely review the team will be happy to hear this.
kind regards Toni and Guy Newcastle Team

Great

Catherine Sayer
9th Jul 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

Both Charlotte and Tanya always do a great job.

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Bespoke barbering

A
8th Jul 2023
Stylist: Georgina
5.0
Appointment verified by Zenoti

Georgina always does a terrific job of my unruly and troublesome hair. A relaxed and chilled out experience with all the bells and whistles that you don't quite get at the barbers. Always a pleasure catching up with Georgina and hearing about her adventures between my haircuts. Thank you, keep up the good work!

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Response from TONI&GUY Newcastle

Thank you for your great 5* review lovely to hear that you enjoy your salon experience with Georgina she will love to hear this feedback.
kind regards Toni and Guy Newcastle team.

Excellent service as always

Alison Bailey
7th Jul 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Thank you to Stella, fabulous haircut as always. Through experience, Stella knows how to ‘read’ her customers. Asides from her hair styling expertise she has the ability to ‘listen’ properly, remembering what I have said in past appointments but more importantly knows when I do/don’t want to engage in conversation.

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Response from TONI&GUY Newcastle

Hi Alison thank you for you amazing 5* review so nice to hear that you enjoy your appointments and salon experience with stella she will love to hear this feed back.
kind regards Toni and Guy Newcastle team.

Always brilliant

Jenny Mantle
7th Jul 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

Libby is just a pleasure to be around. I trust her expertise 100% and am always delighted with the results.

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Response from TONI&GUY Newcastle

Thank you Jenny for your great 5* review its great to hear that you really enjoy your salon service and experience with Libby she will be happy to hear this.
kind regards Toni and guy Newcastle Team

Hair colour

Chelsea
6th Jul 2023
Stylist: Charlotte
5.0

I am so pleased with my outcome of my hair and o want to thank charlotte for being the amazing hairdresser that you are its always good company when you walk in the salon

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Great cut - always a pleasure

Ali M
2nd Jul 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

A real pleasure to have my hair cut by Charlotte: always does a great job and is warm and welcoming.

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Excellent

Neil
2nd Jul 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Feeling wonderful. Thank you Stella.

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Response from TONI&GUY Newcastle

Hi Neil thank you for taking the time to leave us a great 5* review and we will pass this on to Stella.
kind regards Toni and Guy Newcastle team

Fab haircut!

Susan
28th Jun 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

Another fab haircut by Libby. Her advice and guidance are second to none. Libby has been doing my hair for a few years now and she always manages to do a fantastic job. First class.

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Response from TONI&GUY Newcastle

Thank you Susan for leaving us this lovely 5* review so glad that you have again had a great experience in salon with Libby and can look forward to your next visit to the salon.
Kind regards Toni and Guy Newcastle team

Lovely salon and very friendly staff

Sue Laing
27th Jun 2023
Stylist: Caitlin
5.0
Appointment verified by Zenoti

Caitlin was lovely and listened to what I wanted really carefully. She was calm and friendly-an altogether lovely experience!

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Response from TONI&GUY Newcastle

Thank you Sue for your lovely review and we will pass this great feedback on to Caitlin.
Kind regards Toni and Guy Newcastle team.

Friday morning 23 June 23 appoint

Christine Holmes
25th Jun 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

I was booked in for a cut and blow dry with Libby. I always book in with her because Libby really understands what works for you and want doesn’t in terms of your hair. As usual she gave me a wonderful cut for my hair and face shape. It’s easy to manage, styles well and I absolutely love it!!!
I have been going to Libby 3 years and have never had a bad hair cut.
She has a lovely approach and I come out of there feeling pampered.

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Response from TONI&GUY Newcastle

Thank you Christine for your lovely 5* review its great to hear that you always have a excellent salon experience and that Libby always provides a brilliant service she will love to hear this feedback.
kind regards Toni and Guy Newcastle team.

Very good .. really good. Amazing salon

Lisa ann
25th Jun 2023
Stylist: Amy
5.0
Appointment verified by Zenoti

Amazing stylist ..

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Response from TONI&GUY Newcastle

Thank you Lisa for your lovely review
Toni and Guy Newcastle team

Always a great day for me.

Kay Donaldson
23rd Jun 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

I have been coming to Toni and Guy now for 2 years or more. Libby, is professional and extremely experienced. I look forward to my appointments quite confident that she will do a good job. Since my first consultation, Libby has advised me what styles are best for my curly hair. I now just leave the stying to her, knowing quite well that I will leave happy and feeling completely spoilt. Always a lovely experience for me, I can't praise the salon enough.

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Response from TONI&GUY Newcastle

Thank you Kay for your great 5* review its excellent to hear that you always have a great experience and look forward to getting your hair done by Libby she will love to hear this feedback and are looking forward to your next visit to the salon.
kind regards Toni and Guy Newcastle team.

Visit

Sandra Stelling
23rd Jun 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Always a good service good chat and good cut

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Response from TONI&GUY Newcastle

Thank you Sandra for your lovely 5* review we look forward to seeing you on your next visit to the salon.
kind regards Toni and Guy Newcastle team.

Excellent as always

Catherine Moore
21st Jun 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

Had my hair styled by libby. Shes fantastic. She keeps my hair in great condition with her valuable advice and always has great ideas for the cut. Wouldnt go anywhere elsd

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Response from TONI&GUY Newcastle

thank you Catherine for your lovely 5* review great to hear that you enjoy your visit to the salon to see Libby we look forward to seeing you next time.
kind regards Toni and Guy Newcastle team

Unhelpful manager Olivia

Julie Davies
17th Jun 2023
2.5
Appointment verified by Zenoti

Not happy with hair colour so returned to salon to voice my concern. Olivia was very hostile. She wouldn’t get the stylist to discuss the problem. She said she wasn’t a colour technician so couldn’t comment. I told them before my appointment that I did not want my hair dried as I was going elsewhere to have it cut straight after. There was no mention of that being a problem however on my return Olivia informed me that it is company policy that you have to have your hair dried regardless of what the customer wants. There is nothing on the website to show this. She said she rings every customer to tell them they have to have their hair dried???? I would love to see evidence of this as I never got a call! I told her the days I could return to see someone and she accused me of not being flexible. I’ve been going to this salon for many years and only once had a problem which was dealt with quickly. Charlotte did eventually come over and she was lovely saying she could see the colour difference and gave a couple of reasons why this might have happened.

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Stoker

David
14th Jun 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

Libby was amazing and talked me through a new way of cutting my hair. The result was a fantastic haircut and I am over the moon with the new look.

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Response from TONI&GUY Newcastle

Thank you David for your lovely 5* review so glad to hear that you loved your new look that Libby created for you she will be happy to hear this
king regards Toni and Guy Newcastle Team

Fantastic

Ana
14th Jun 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

Libby is absolutely fantastic and I am so happy with my hair cut. I also love that she gives me great tips on maintenance between hair cuts and styling.

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Highly Recommended

David W. Duffy
13th Jun 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

I honestly couldn't be happier with my service at T&G, as always. Charlotte was lovely - open, friendly, and incredibly knowledgeable. She helped me understand better what I could do to manage my unmanageable mop, and I left with a cut which will very much help me survive the summer heat. I'm never disappointed with my visits, whether with Amy, Georgina, or now Charlotte. Keep it up!

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Great cut and re-style

Emma
13th Jun 2023
Stylist: Amy
4.5
Appointment verified by Zenoti

Great cut, exactly as I’d asked. Confident professional approach gave me comfort on my first visit to T&G Newcastle. Enjoyed the overall salon experience and iced coffee - thanks!

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Fab-u-lous

Gemma & Laura Todd
11th Jun 2023
Stylist: Caitlin
5.0
Appointment verified by Zenoti

Love this place

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Great start to weekend

Sheena Mclaughlin
11th Jun 2023
Stylist: Tanya
5.0
Appointment verified by Zenoti

The receptionist was friendly and attentive. I was offered a drink when I arrived. Tanya as always was friendly. She asked how I had managed my hair since my last cut. If I was happy with the style and was very clear in her suggestions for my style. Tanya has given me the confidence to try a new style and I always feel happy and confident when I leave. I trust Tanya and she is the reason I continue to go to Toni n Guy.

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Fabulous!!!

Janis
11th Jun 2023
Stylist: Tanya
5.0
Appointment verified by Zenoti

Tanya advice and fantastic hairstyling are just fab. She’s kind, listens and is very friendly, a lovely genuine person x

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Excellent service

Umarah
11th Jun 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

Had my first visit at this Salon and was looked after by Charlotte who done an amazing job on my hair and I couldn’t be happier!

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Perfect

Janis
11th Jun 2023
Stylist: Tanya
5.0
Appointment verified by Zenoti

As always Tanya gave fantastic advice, a fabulous haircut and was friendly and kind … thank you Tanya! xxx

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Good Service

Sandra Sutton
8th Jun 2023
Stylist: Georgina
5.0
Appointment verified by Zenoti

Lovely cut and friendly staff. Took time to discuss style and what to aim for.

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Restyle

Anonymous
8th Jun 2023
4.5

Wonderful and relaxing experience

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AMAZING

Kane
4th Jun 2023
Stylist: Georgina
5.0
Appointment verified by Zenoti

Amazing as usual!

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Amazing Experience

Lisa Andrews
4th Jun 2023
Stylist: Tanya
5.0
Appointment verified by Zenoti

Always have the best experience with Tanya. Gives great hair advice and always really pleased with results .

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Brilliant

1st Jun 2023
Stylist: Tanya
5.0
Appointment verified by Zenoti

Tanya has been cutting my hair for a while now
and always makes it look brilliant. She explains what she’s going to do and why,,and advises me on label products that help make my hair look and feel good.

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Friendly staff ( Hollie & Georgina )

Elisabetta
1st Jun 2023
Stylist: Georgina
4.0
Appointment verified by Zenoti

Friendly staff
Good and prompt service , atmosphere

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Excellent

eleanor cornford
1st Jun 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Beautiful cut ad usual from Stella

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Great Service

Emma
28th May 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Professional, great haircut, Stella knows her stuff!

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Amazing

Pete
27th May 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

Second time with Libby…definitely won’t be my last.
Amazing service, amazing stylist & always a good chat to?

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Hair

michael bainbridge
27th May 2023
Stylist: Libby
5.0

Nice person who know her stuff !

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Excellent

Val
27th May 2023
Stylist: Libby
5.0

Always a great cut, colour, advice and conversation with Libby

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Very good

John
26th May 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Very customer service- professional, excellent

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Perfect every time

Daniel
26th May 2023
Stylist: Tanya
5.0
Appointment verified by Zenoti

Great environment and an even better haircut every-time I have an appointment. Would recommend to anyone.

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Tanya's amazing

Shaun
25th May 2023
Stylist: Tanya
5.0

I look forward to getting my hair done every 6 weeks. Tanya's amazing and there is no other word to use to describe her. I'm losing my hair and it took me a year to find a hairdresser that made me feel confident again, Tanya did that in a 5 minute consultation however many months ago. She's an absolute joy to be around and while we do have a laugh and joke during my appointments, she's always professional and talks me through what she's doing throughout. Never had a bad haircut from her and I always leave in the best mood.

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Fantastic cut

Dawn Gilbert
23rd May 2023
Stylist: Stella
5.0
Appointment verified by Zenoti

Another fantastic cut by Stella

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Thank you!

Grace Higgins
23rd May 2023
Stylist: Charlotte
5.0
Appointment verified by Zenoti

My experience at Toni & Guy was wonderful! I love how my hair looks and Charlotte was great. She made sure to talk me through each step as to what she was doing with my hair whilst also teaching me how to maintain and style it which I really appreciated because I struggle with those things and as well as that she was also just really lovely to talk to in general as were all the staff. Thank you so much! :)

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Fab tidy cut

Wade
19th May 2023
Stylist: Libby
5.0
Appointment verified by Zenoti

As always great atmosphere, great haircut & fab conversation.

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Wonderful stylist

Alison
14th May 2023
Stylist: Stella
4.5
Appointment verified by Zenoti

Stella is a very experienced stylist and I wasn’t disappointed. I have very thick hair, long and hard to manage and Stella did a wonderful job at styling, layering and thinning out my hair so that I am now able to manage my hair without all the fuss and time it used to take. Thanks Stella

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Refreshed hairstyle

Gemma
13th May 2023
5.0
Appointment verified by Zenoti

I did not catch my stylists name but she did an amazing job with my hair and I got complimented on it as soon as I left the salon by a stranger.

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Excellent haircut and advice from Stella

Alison Bailey
12th May 2023
Stylist: Stella
5.0

Loving my haircut but sadly, unable to have a patch test for colour due to having treatment for skin cancer.
You have lost out in a lot of money. ?

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