I have never been to the glasshouse before and it was the worst experience I have ever had. The service was rude! I had no introduction when met by my stylist. The stylist didn’t really acknowledge what I wanted and felt like there was no concentration throughout the colour process. Resulting in a bad finish. Rushed is how I can describe it.
I wasn’t offered any magazines whilst my colour was developing, had two drinks within the four hours I was there.
Whilst my colour was being washed off, they were ripping the mesh out of my hair. There was no tranquility in the basin area, which is what you would normally expect when having your hair washed.
Then it got to the haircut which took 10minutes to cut and cost £65! My hair was dried by another member of staff which was using a brush with bent bristles which was again ripping through my hair; whilst they were drying the front of my hair, the brush kept being pushed against my face and there were a number of times that the hair dryer could of hit my in the face. This member of staff was over friendly and made me feel uncomfortable.
Overall if you want to come out with a crappy colour, damaged hair then go to the glasshouse, it’s overpriced and rude!
Fab blowdry by Andrew.
Have been using the Glass house since it’s opening 22 years! Staff are amazing, highly recommend this salon!
Love my visits to The Glass House! They have the most amazing staff, all very friend and welcoming and most importantly great hairdressers!
After having a hair disaster having my hair completely hacked, I came in to see Cathy who squeezed me in given the time I came to her, she added a few hair extensions matching the colour perfectly you would not even be able to notice I had extensions in and cut them all in amazingly. I came out of the salon a completely different person from feeling like I couldn't leave the house to a movie star. Thank you so much for giving me my confidence back and taking such care of my hair. Cannot recommend enough ladies/gents.
Every single person is so genuine caring and just lovely people all of them you feel like your coming to visit friends and while you are you can have your hair done what more can you ask for ???
So I have been a client of Laurence for the past 6 months and I can confidentially say he is by far the best barber that has ever touched my hair. The fade and lines he creates are out of this world! Highly recommend!
Excellent as usual, very professional, friendly atmosphere and fun !
Another fantastic cut from Andrew. He always cuts my sons hair exactly how we want it. Happy mum & son. Thank you Andrew
Thank goodness for Lara!
My hair was in need of a good cut. She gave me great advice and I put all my trust in her and she made my hair feel amazing again!
Thank you Lara!
Simply the best hairdressers!
Rebecca always cuts my hair to perfection and it is always a pleasure to visit
Perfect as usual !
My friend bought me a voucher for the Glass House so I eventually got around to using it. Firstly I would never have gone here initially as I just thought it would be too expensive! I was pleasantly surprised and the experience was fabulous. Everyone liked my hair cut and so did I so I will definitely come back.
Great service as usual
Cathy was so professional I felt confident and at ease when she was colouring my hair. All staff are extremely friendly and really kind. Highly recommend this salon and will definitely be back.
Amazing visit as usual and Cathy was fab today
Rebecca is amazing and always does a perfect job!
Another great cut and colour by Daisy.
Very pleased with my hair when finished and will definitely will be going back.
Chelsea is amazing she really brightened my hair, does exactly what you ask to achieve. Brilliant customer service! So happy with my hair it looks so healthy :)
Good friendly service. Very nice environment
Good blow dry
Always a great experience when visiting The Glass House. All the team are professional and friendly. My hair looks and feels amazing. Thank you
Have my done every week. Thought i would try different salon. When booked asked for wash blow dry with senior stylist., was told I had been booked in with a popular girl very experienced. I arrived was booked in for cut and style. The young lady was very nervous only been there 5 weeks she did not know what products to use had to ask, I ended up finishing myself. Still got charged full senior stylist !!! Was not really happy .
Very relaxing
The best salon in in Surrey and Berkshire. They are experienced and very attentive to their clients needs.
All the staff are super friendly.
A fantastic cut and colour by Rebecca who never disappoints.
A good coffee from Andrew too!!!
A lovely, friendly, relaxed atmosphere.
Thank you Glasshouse.
Friendly and efficient well organised salon and a good cut from Chelsea
Great blow dry from Cath. Made to last!
It can only be e very positive experience when one is advised and guided by a competent and pleasant person.
Regular cut and colour for me. As always, the cut is fantastic. The color is stunning blonde. Thanks Andrew!
Not very satisfied with my hair looks like She missed someone
Everyone is so friendly and professional, from the minute you walk into the salon. Love it!
Always great - a lovely treat & nice chat with Andrew! Thanks
Such a friendly professional and expert environment! Glad we found the Glasshouse a few years ago
Once again every one was very professional, punctual and friendly
Lara was just amazing! She transformed my sun damaged hair colour into a beautiful head of high lights and finished with a bouncy blow dry. It was just what I wanted. Never going anywhere else again! Thanks so much Lara x
Excellent service and value as always with a great team of people.
I love visiting the Glass House, great staff and fantastic service, walking out with your hair exactly as you want it!
Truly excellent experience, the care taken 2nd to none. So lovely to see some with a true vocation who takes pride and care in his work. Cannot praise him high enough, simply the best (as Tina Turner would say)
Lovely salon super people and superb cut an d blow dry.
A first class experience in every single way. I love every moment there!
Amazing service & fab cut & colour. Went in feeling really dowdy and came out on top of the world. Thanks Cathy for staying late to fit me in.
I went into the salon unhappy but Kathy listened to my grumps and transformed me making me very happy. Thankyou
Today totally by accident I was introduced to a new stylist Lara. It was her second day. She was extremely professional and gave me a fantastic cut . Very happy client I will book with Lara again!
The best experience ever,the best colour I have ever had ,thank you Rebecca ❤️
Brilliant hair cut as always !! Thanks so much Andrew.....so professional and one of the nicest people I know !!
Came in today to colour and cut my hair and Andrew and John convinced me not to...I have been coming to this salon for more than 20 years and I would not go anywhere else.
As always, owner and staff at the top of their game!
