Situated over three floors at the river end of Cobham High Street, the salon offers both hair and beauty services.
Situated over three floors at the river end of Cobham High Street, the salon offers both hair and beauty services.
Read more...Sarah did the best curry blow dry on my unruly hair today. Thank you so much, I love it!!
Dear Dawn
it was great to see you in the salon, your hair looked fantastic!
we can't wait to welcome you back very soon.
Best Wishes
Salv
Lovely Salon, great atmosphere & all the staff were lovel too! Daisy did a fantastic blow dry for me thank you!
I took advantage of the £29 cut and blow dry offer. Sarah cut my hair really well and I was very happy with the service today.
Dear Nicolette
We are so pleased that you enjoyed your experience at Academy Salons and thank you for taking advantage of our amazing offer.
Best Wishes
Salv
Natalia is remembering my ‘history’, which makes it a more personal experience.
Dear Dee
Thanks for the positive feedback we will make sure Natalia gets to see this.
Best Wishes
Salv
Love my eyebrows! Thank you so much Natalia xx
Dear Lilly
Thank you very much for giving us the opportunity to make your eyebrows look fabulous.
We can’t wait to see you again soon.
Best Wishes
Salv
Lovely warm welcome as always and fantastic service and my eyebrows look super! Thank you
Dear Sarah
It’s always a pleasure seeing you in our beauty salon, we are looking forward to welcoming you back soon.
Best Wishes
Salv
Fabulous and flattering style. Thank you
Dear Claire
We always welcome a 5 Star review, your hair looks fabulous.
Best Wishes
Salv
I was delighted with my morning at Hersham saloon with the brilliant Sarah. Nothing is too much trouble for her and the rest of the staff, and I left a very happy customer.
Dear Susan
Thank you for the lovely review.
Looking forward to seeing you again soon.
Best Wishes
Salv
Have used Academy for shellac manicure for some time and always very happy with all of the manicurists. Natalia is always very lovely to chat and does a great job on my nails!
Dear Sue
Thanks for the great feedback, I will make sure Natalia gets to read this.
Best Wishes
Salv
Always an enjoyable experience. Professional and friendly atmosphere.
Great colour and cut by Sarah.
Thank you!
Dear Gayle
Thanks for rating us a 5 Star salon, it is very important to us that we deliver a great service to all our clients.
Looking forward to seeing you again soon.
Best Wishes
Salv
Also great to get my haircut done. Lovely atmosphere and also good catching up with Sarah. Thank you
Dear Steve
Thank you for a lovely review, I will make sure Sarah and the team get to read it.
Looking forward to seeing you again soon.
Best Wishes
Salv
As always very helpful - my nails look amazing!
We love a 5 Star review, thank you.
Best Wishes
Salv
Meryl has a wonderful personality and gave wonderful customer service. A brilliant hair stylist - she knows about my hair type and gave good advice on how to overcome problems with greasy hair. Her cutting style and method is magnificent. She layered my hair delicately into a Bob and framed my face to make the most of my features. I have complete confidence her abilities. I will definitely come back in future, she has raised my confidence about my appearance. I am really pleased
Thank you very much for taking time out to give us this fantastic feedback really appreciate it. I will make sure Meryl and the Team get to read this, we look forward to welcoming you back soon.
Best Wishes
Salv
Excellent as always, despite COVID measures.
Advice about colour services completely unnecessary as Lisa has been colouring my hair for years.
Dear Gill
Thanks for the lovely review.
Looking forward to seeing you again soon.
Best Wishes
Salv
I’ve spent a long time stripping my hair back to its natural auburn colour, I asked for an all over colour the same as my hair to hide my greys and i’ve had a very dark colour put on that’s nothing like my own hair. I thought it was strange that no one came over and matched my hair with anything. After sleeping on it I hate it and feel robbed of £174!
Dear Kelly
We are really sorry that you did not have a good experience at our salon.
I will make sure our manager calls you upon her return to work after the festive season.
Best Wishes
Salv
Excellent, as always.
Thanks so much!
Best Wishes
Salv
Good overall.
Dear Ahila
Thanks for your feedback, I will make sure this gets addressed straight away so it doesn't happen again.
Wishing you and your family a Merry Christmas!
Best Wishes
Salv
Overall, I was disappointed.
My eyebrows did not have all the hair removed despite me asking the therapist to use more wax. I then had to ask her to cut the middle part of my eyebrows which she reluctantly did. When I then asked her to trim them a little more she said ‘oh you want a blunt look?’ It seemed an unnecessary comment and she should have been focusing more on customer satisfaction than commenting on what ‘look’ I wanted. I had a spray tan the day before and she asked me if I was going into any shops afterwards as if to imply that I shouldn’t because the wax had removed some of my tan. Again an unnecessary comment. £20 is a lot to pay for an eyebrow wax that was just over 5 mins long and not performed to a good standard at all.
When I arrived home, I could see so many hairs still remaining. The therapist also commented on my trainers saying ‘they are really uncomfortable’ and when I said I didn’t find them uncomfortable, she said ‘you’re one of the lucky ones.’ Again, an unprofessional and inappropriate comment to make.
I will not be returning.
Dear Katherine
Thank you so much for taking time out of your busy day to give us this important feedback, It will be addressed and more importantly won't happen again.
without your feedback it wouldn't be possible to improve your overall experience.
Please accept a complimentary eyebrow shape whenever suitable for you next as a thank you.
Wishing you a Merry Christmas.
Best Wishes
Salv
Another lovely appointment at academy. Nice atmosphere lovely staff and My hair has never looked or felt so good. Thanks to Daisy.
Thanks very much for this fantastic feedback.
Wishing you a Merry Christmas.
Best Wishes
Salv
Another lovely appointment at academy. Nice atmosphere lovely staff and My hair has never looked or felt so good. Thanks to Daisy.
Thanks very much for this fantastic feedback.
Wishing you a Merry Christmas.
Best Wishes
Salv
Another lovely appointment at academy. Nice atmosphere lovely staff and My hair has never looked or felt so good. Thanks to Daisy.
Thanks very much for this fantastic feedback.
Wishing you a Merry Christmas.
Best Wishes
Salv
Daisy
Chiara thrilled with her cut reassurance for RAH televised. Looks great. Thanks so much.
Dear Clare
We are so pleased that Chiara loved her hair we can't wait to see you both again soon.
Merry Christmas
Best Wishes
Salv
Excellent service and treatment
Dear Ahila
Thank you very much for your feedback.
Best Wishes
Salv
Thank you Meryl for always making me look and feel like a princess when I get up from your chair. You are a master class in colouring and styling and I am so grateful for finding you 7 years ago.
Dear Lee
Thanks for the 5 Star review.
It's always a pleasure seeing you in our salon, we can't wait to welcome you back.
Merry Christmas!
Best Wishes
Salv
A good hair colour and Blowdry a mix up with timings due to staff sickness which was annoying but the overall treatment was excellent
Dear Lisa
Thanks for the 5 Star rating.
We really appreciate you being understanding about our staff sickness, we are doing our best to keep clients and team safe at all times but unfortunately Covid sometimes doesn't play ball.
Looking forward to seeing you again soon.
Best Wishes
Salv
Sarah is just the best! Her personality is too,- her haircut and styling as well.
Dear Bjorg
Thanks for the 5 Star rating, I will make sure Sarah gets to see this.
Best Wishes
Salv
Great advice. Relaxed ad great service.
Dear Ahila
Thanks for the great feedback we are so pleased that you enjoyed your experience.
We do also have loyalty discounts so please ask when you are in next.
Wishing you and your family a Merry Christmas.
Best Wishes
Salv
Very professional and happy to help giving the right advice… take care of her work delivering amazing results.Very happy with her technique and I appreciate her honesty.Second time styled and coloured by her with beautiful highlights made to last . Very good knowledge for colour advising the fair way to do to be beneficial to the client . Thank you for your work!
Amazing service. Team spoilt my girls completely. So caring and kind. They had a wonderful time getting their nails done and I was even gifted a complimentary voucher. I was truly touched to receive it. It was a wonderful time for all of us. I cannot thank the team enough and cannot wait to return!
Dear Saloni
We are so happy that you enjoyed your experience in our salon and look forward to seeing you again soon.
Best Wishes
Salv
Kelly is a fabulous hairdresser! I am never disappointed with my colour and cut. Thank you once again.
Dear Catherine
We love seeing you in our salon, can't wait to welcome you back soon.
Best Wishes
Salv
I hate to say this but my hair looks awful. Nothing like the photo of my hair done previously which I showed the stylist and which she assured me she could reproduce easily. Perhaps not enough product or not enough care taken? I don’t know. I am not the expert. What I do know is that not only have I wasted my money but I feel very let down. I only treat myself to a hair stylist for special occasions. I do not want anyone to get into trouble. The girls are all very charming and I was given a very nice cup of coffee. I would be interested to hear from you to discuss my experience. Thank you.
Dear Victoria
Thanks for your feedback, I'm sorry that you have had a bad experience in our salon.
Our manager will contact you very soon so we can arrange a convenient time for you to come back in.
Best Wishes
Salv
Met Meryl to discuss hair choices for my upcoming wedding.
Dear Barbara
We can't wait to be a part of your special day!
Best Wishes
Salv
Excellent as always!
Dear Stephen
Always great to see you in our salon.
Best Wishes
Salv
Excellent
Dear Lisa
Thanks for the 5 Star rating.
Best Wishes
Salv
As always an excellent experience. Kelly was professional and charming as well as very flexible about scheduling challenges..
Dear Nick
Always great to see you in our salon and we are looking forward to welcoming you back very soon.
Best Wishes
Salv
The entire operation at the academy is first class. The team are very warm and welcoming from the moment you arrive at reception, the stylists are extremely well trained and the client care is 2nd to none. Very happy with my haircut as always, can’t recommend you enough
Dear Greg
Thanks for the fantastic feedback, It's always a pleasure welcoming you in our salon.
Looking forward to seeing you back very soon.
Best Wishes
Salv
Beautiful salon, and Jamielee and the team are so welcoming and friendly.
Dear Amelia
Thanks for the great review, I will make sure Jamie Lee and the team get to read this one.
Best Wishes
Salv
First time here, hadn’t had my hair cut since before the first lockdown, (my hair was extremely long!) the salon I used for years had closed and I really didn’t know where to go when I remembered I knew Tracy the receptionist so popped in. Very helpful.
If like me you like the salon experience, I want pampering for an hour with a cup of tea and a friendly face, look no further!
Bobbi was amazing, showed her a photo of a short bob and I’m over the moon! It really does look like the photo!
I highly recommend Academy Salon Cobham, I will return.
Thank you Bobbi, you’re a sweetheart xx
Very good xxxxx
Dear Angela
Thank you for your lovely review.
Best Wishes
Salv
It's a therapy for me. I'm well looked after, with a cup of tea and biscuit. Hanah knows how I like my hair styled and also gives me advice on keeping it in good condition.
Dear Linda
it's always a pleasure seeing you in our salon and can't wait to welcome you back soon.
Best Wishes
Salv
Daisy is AMAZING and always gives me exactly what I ask for !! So professional but also friendly :):):):)
Dear Lucy
We are pleased that you enjoy your experience at Academy Salons and are looking forward to seeing you again soon.
Best Wishes
Salv
As always it was lovely to see Bobbi, she is brilliant at colouring and cutting, it’s a real treat for me that she does my hair so well. Many thanks x
Amazing feedback thank you.
Best Wishes
Salv
Pleasant atmosphere, clean and Danielle is excellent at her job.
Dear Zdravko
Thanks for the 5 Star rating, I will make sure Danielle gets to see this.
We look forward to welcoming you back very soon.
Best Wishes
Salv
Jameylee has been amazing the two times i came in. i haven’t been to a salon in over 10yrs ed so putting my trust in someone other than my hairdresser. Super friendly and will be returning again definitely!
Dear Mary
Thank you for trusting us to do your hair, it was a pleasure looking after you and can't to see you again soon.
Best Wishes
Salv
Fabulous relaxing massage to relieve daily stresses. Would highly recommend. Therapist was very friendly and approachable.
Dear Vanessa
Great to hear that you had a nice relaxing massage, we are looking forward to seeing you again soon.
Best Wishes
Salv
Great customer manner
Dear Marlisa
Thank you for this amazing feedback.
We are looking forward to seeing you again very soon.
Best Wishes
Salv
Carolyn is absolutely fantastic. She’s brilliant Thanks as always.
Query on bill for £503
£250 six pack of infills
£53 x 2 boxes of shampoo gift Sets
2 x shampoos Kerastase plus second (conditioned x 2 at half price)
This doesn’t add up to £503
I paid for the removal of my gels last night with Natalia
I had today’s included in the six pack
Please let me know tomorrow
Thanks
Clare
07901 552966
Dear Claire
Thanks for the feedback.
Tracey has tried calling and Hannah has emailed, but we will keep trying you and we will get this sorted.
Speak soon.
Best Wishes
Salv
Lovely welcome! Time taken to talk through the haircut - then a gentle but thorough wash, cut and blow dry.
Wonderful to be offered a choice of drinks.
Good experience.
Dear Sophie
Thanks so much for taking time out to give us your feedback, we work extremely hard to get the client journey right, so when we do it's great to hear.
I will make sure the team get to read this.
Best Wishes
Salv
Fantastic experience professional and skills.
I’m so happy my hair looks beautiful!
I recommend it merely thanks u ❤️??x.
Dear Anni
We love a 5 Star review, thank you so much for giving us this amazing feedback.
Your hair looked fantastic!
Best Wishes
Salv
Fantastic experience today ! She professional doing my nails looks beautiful recommend Melanie thanks u?❤️?.
Dear Anni
We are so pleased that you you enjoyed your experience in our beauty salon, looking forward to seeing you again soon.
Best Wishes
Salv
Situated over three floors at the river end of Cobham High Street, the salon offers both hair and beauty services.