Ora Hair

62 High Street, Banstead, Surrey, SM72LX

About us

If you’re looking for a Banstead Hairdressers with stylists that actually LISTEN, then trust me, you have come to the right place…

As well as being redesign colour experts, we are also dedicated Wedding hair specialists ready to look after your bridal party hair needs in Banstead and on location across Banstead.

You can be assured that a visit to Ora Hair will give you the highest level of hairdressers in Banstead. In fact, we are so convinced that you’ll be delighted with your service at Ora Hair… we are the first and only Banstead hairdressers to GUARANTEE IT!

We are not just any hairdressers in Banstead. We are hair colour experts in Balayage, Ombre and up to date cutting techniques. Using Organic chemical free and vegan friendly professional hair products.

As a local hairdressers we really care about our guests, team and our planet, reducing our carbon footprint wherever we can, striving for sustainability.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 09:00 - 00:00
Sunday Closed

Services

Hair

Our work

Reviews

4.90
794 verified reviews
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Good Job

Carole Morris
8th Sep 2025
Team Member: Sophie
4.5

As always really happy with advice and finished cut

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Response from Ora Hair

Hi Carole,

Thank you for taking the time to leave us a review. We're thrilled to hear that you were happy with your recent visit and that our team and Sophie were able to provide you with helpful advice and a great cut. Your satisfaction is always our top priority and we're glad to have met your expectations.

We appreciate your continued support and look forward to seeing you again soon at Ora Hair.

Kind regards,
Ora Hair Team

Good Haircut

Beryl Bridle
6th Sep 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Always enjoy my visits to ORA.Head massage and all round attention appreciated.

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Response from Ora Hair

Hi Beryl,

Thank you so much for leaving us such a lovely review for Ruby. We're thrilled to hear that you always enjoy your visits to our salon.

Our team takes great pride in providing 5 star services, so we're glad to know that you appreciate our head massages and attention to detail.

We look forward to welcoming you back to our salon soon.

kind regards,
Ora Hair team

Fantastic

Alex Frith
29th Aug 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Since Sophie has been cutting my hair and advising me my hair has transformed. It’s now glossy and soft. Everyone at the salon is friendly and welcoming , and really look after you. I used to hate going to hairdressers but since discovering Ora ( which I did with a consultation with Sophie ) I now like it ! Lovely head massage and plenty of coffees and biscuits too . Highly recommend.

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Response from Ora Hair

Hello Alex,

Thank you so much for taking the time to leave such a lovely review about your experience at Ora Hair. We're thrilled to hear that you've noticed a transformation in your hair since coming to our salon.

We're so happy that Sophie's advice and expertise have made a positive impact on your hair. We strive to make every client feel at ease and well taken care of during their visit, and we're glad that you've felt that warm and welcoming atmosphere with us.

We understand that going to the hairdressers can be daunting, but we're glad that we've been able to change your perspective on it. Our team is always happy to provide a relaxing head massage and some delicious refreshments to make our clients feel pampered.

Thank you for highly recommending us, and we can't wait to see you again soon.

Kind regards,
Ora Hair team

Partnership

Donna Marshall
29th Aug 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Not only are they fantastic hair stylists but they work in partnership with me to achieve a realistic goal. Sophie is brilliant, knows how to handle my curly hair over the years she has help build my confidence, improve my mental health and become a good friend

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Response from Ora Hair

Hi Donna,

Thank you so much for taking the time to write such lovely words about our salon and Sophie! We are thrilled to hear that you have had such a positive experience with Sophie and our team. We truly strive to not only provide great haircuts, but also build a partnership with our clients to achieve their desired look.

We are so happy to hear Sophie has played a part in improving your confidence and mental health. This means the world to us and we are honoured to have become a good salon friend to you as well.

We appreciate your loyalty and support, and we can't wait to see you again soon!

Kind regards,
Ora Hair Team

Ruby was great

Maria Reynolds
28th Aug 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Fantastic cut, exactly what I wanted. Ruby took plenty of time to discuss my style and was very friendly and helpful.

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Response from Ora Hair

Hi Maria,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a fantastic cut at our salon. We always strive to give our clients the exact style they want, and we're glad Ruby was able to achieve that for you. Our stylists take great pride in their work and take the time to discuss and understand each client's preferences.

We are also thrilled that you found Ruby to be friendly and helpful during your visit. We want our clients to feel comfortable and at ease in our salon. We appreciate your kind words and look forward to seeing you again in the future.

Kind regards,
Ora Hair Team

Highly professional

Wendy Keeler
27th Aug 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie gave great thought to my hair colour and the result is superb and has already compliments.

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Response from Ora Hair

Hi Wendy,

We're so happy to hear that you had a great experience with Sophie at our salon! It means a lot to us that you love your new hair colour and have received compliments already. It's always our goal to give our clients a result that they feel confident and happy with.

If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We value your feedback and are always looking for ways to improve. Thank you for choosing our salon and we hope to see you again soon.

Kind regards,
Ora Hair Hair

Great salon

Angela Lipscombe
24th Aug 2025
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

Good experience loved my hair bit on expensive side

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Response from Ora Hair

Hi Angela,

Thank you for taking the time to leave us a review. We’re delighted to hear that you had a good experience at our salon and that you loved your hair.

Our prices reflect the stylist’s level, which is based on demand, reputation, and length of service at Ora Hair. Casey has rightly been promoted to Senior Consultant, and we are very proud of her progression. That said, we are always striving to offer the highest quality services and products for our clients, and we do provide different stylist levels if that would be better suited for you.

If there’s anything we can improve on, we’d love to hear your feedback, as it’s very important to us.

We truly appreciate your support and look forward to welcoming you back for your next appointment.

Kind regards,
The Ora Hair Team

Happy with my hair

Susanne Fard
1st Aug 2025
5.0

I was very pleased with my stylist, very happy with Lucy ..
Considering I was in hurry, she did my hair in a calm way.Thank you

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Response from Ora Hair

Hi Susanne,

We are delighted to hear that you were pleased with your stylist Lucy at Ora Hair. We strive to provide our clients with a calm and pleasant experience, even when you are in a hurry. Thank you for taking the time to share your positive feedback with us.

We appreciate you choosing us and look forward to seeing you again soon.

Kind regards,
Ora Hair team

Colour & Finish - Outstanding Experience

Lisa
30th Jul 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I had my hair coloured at Ora Hair by Chloe & I couldn’t be happier with the results. The products used were excellent & following an amazing blowdry by Sidney, I left feeling very happy & have received many compliments on how great my hair looks. If you’re looking for a change of colour or a refresh, I would thoroughly recommend Ora Hair. Thank you Chloe & Sidney

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Response from Ora Hair

Hi Lisa,

Thank you so much for taking the time to leave such a lovely review about your recent visit to Ora Hair. We are thrilled to hear that you are very happy with the results of your hair colouring by Chloe and an amazing blow dry by Sydney.

We are glad that you received many compliments on how great your hair looks and it's always a pleasure to help our clients achieve the change or refresh they desire. We appreciate your recommendation to others and we look forward to seeing you again in the future.

Thank you for choosing Ora Hair and we will be sure to pass along your kind words to Chloe and Sydney.

Kind Regards,
Ora Hair Team

Excellent

Mike Keeler
29th Jul 2025
5.0
Appointment verified by SaloniQ Software

A truly professional and great service. The stylist was friendly and knew exactly what I wanted despite a poor brief!

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Response from Ora Hair

Hi Mike,

Thank you so much for your kind words about our salon!

We're delighted to hear that you had a great experience with Chloe. We pride ourselves in providing professional and friendly service, so it's wonderful to know that it did not go unnoticed.

We strive to always understand our clients needs and deliver the perfect result, even with a vague description. Thank you for trusting us and giving us the opportunity to make your vision a reality.

We can't wait to have you back at our salon and continue providing you with a top service.

Kind regards,
Ora Hair Team

Beautiful Job

Sophie
15th Jul 2025
Team Member: Ruby
5.0

Ruby did a beautiful job with my hair cut today. Ruby was professional, listened and took her time. I went from long to above shoulders and I don’t regret a thing. Thank you Ruby, I will be recommending x

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Response from Ora Hair

Hi Sophie,

Thank you for taking the time to leave us such a lovely review! We are so glad that you had a positive experience at our salon and that Ruby was able to give you a beautiful haircut.

We pride ourselves on our professional and attentive stylists, so we're thrilled to hear that Ruby listened to your needs and took her time to achieve the perfect look for you.

We appreciate your recommendation and hope to see you again soon.

Best regards,
Ora Hair

Fabulous

Jane Crabtree
28th Jun 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I've had blow drys with most of the stylists in Ora and I'm never disappointed. Lovely salon lovely staff

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Response from Ora Hair

Hi Jane,

Thank you so much for your lovely review. We're so glad to hear that you've enjoyed your experiences at our salon with our talented team of stylists. We take great pride in maintaining a positive and welcoming atmosphere for all of our clients.

We appreciate your continued support and look forward to seeing you again soon.

Kind regards,
Ora Hair team

Great cut and Friendly people

Charlie Gibson
27th Jun 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I've been getting my hair done at Ora for the last few years and they've always been fantastic. Chloe does my hair whenever I visit and she's super friendly and I always leave feeling really happy with my cut! I'd highly recommend to anyone looking for a top experience.

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Response from Ora Hair

Hi Charlie,

Thank you for your kind review! We are so happy to hear that you have been a loyal customer for the past few years. Chloe is a valued member of our team and it means a lot to us that you always leave the salon feeling happy with your cut.

We strive to provide a top experience for all our clients and we are glad we have succeeded.

Thank you for choosing our salon and for recommending us to others. We look forward to continuing to provide you with excellent service and beautiful hair.

See you on your next visit!

Kind regards,
Ora Hair Team

Mrs

Dorothy Masarati
23rd Jun 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Ruby was so professional, caring and friendly on top of which I had the best wash and blow dry! I will be back for sure. Wonderful experience

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Response from Ora Hair

Hi Dorothy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a wonderful experience with Ruby.

We are happy to know that you enjoyed your wash and blow dry and we can't wait to have you back again soon. Rest assured that Ruby will be delighted to take care of you once again.

Kind regards,
Ora Hair

Amazing

Susan Mcgill
16th Jun 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Fantastic stylist and fantastic person

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Response from Ora Hair

Hi Susan,
Thank you so much for taking the time to leave us a review! It means a lot to us that you had a great experience with our Chloe.
We hope to see you again soon and continue providing you with the best hair services.
Best regards,
The Ora Hair team

Cut and Blowdry

Mrs Angela Duke
5th Jun 2025
Team Member: Sophie
4.5
Appointment verified by SaloniQ Software

Love my haircuts and colours. Sophie always spends time with me

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Response from Ora Hair

Hi Angela,

Thank you for taking the time to leave us a review. We are thrilled to hear that you have been enjoying your haircuts and colours at our salon with Sophie.

We believe that every client deserves an exceptional experience, and we are glad that Sophie was able to spend dedicated time with you to achieve your desired look.

We appreciate your continued support and we look forward to welcoming you back to our salon for your next appointment.

Kind regards,
Ora Hair

Very helpful and knowledgable. Excellent.

Alex Frith
4th Jun 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

I had a consultation today as ive noticed a change in the condition of my hair and some breakage. Sophie gave me extensive expert advice from colour to heat styling to supplements. There was no pressure to book, but i did because i felt i was in very safe hands. I also got a coffee and everyone was friendly at the salon.

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Response from Ora Hair

Hi Alex,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience during your consultation with Sophie. Our team at Ora takes great pride in providing our clients with expert advice and a friendly atmosphere, we are also glad to hear that you felt comfortable and confident in booking with us.

We strive to ensure that our clients feel taken care of and we are happy to hear that you enjoyed your coffee as well.

Thank you for choosing us and we look forward to seeing you at your up and coming appointment.

Kind regards,
Ora Hair

Cut & Blow dry

Lesley Webb
22nd May 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie always talks through what I want done. She is very knowledgeable and listens to my comments. I have thick hair but she always cuts and styles it beautifully. It is then easy to maintain and falls into place with very little effort on my part. This is testament to Sophie’s cutting skills. I’m always offered a drink and love the massage chairs and head massages on offer. Highly recommended!

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Response from Ora Hair

Hi Lesley,

Thank you so much for taking the time to leave such a wonderful review about your experience with us at Ora Hair. We are delighted to hear that you enjoyed your time with our Salon Director Sophie and that she made sure to understand your preferences, while delivering a beautiful cut & style for your thick hair.

We take pride in our team's expertise and we are glad to hear that it shows in our services.

We also appreciate your kind words about our extra touches like the complimentary drink and head massages. It is our goal to make your visit with us as comfortable and enjoyable as possible and we are thrilled to know that we were successful in doing so.

Thank you for recommending, it means a lot to us. We look forward to welcoming you back in the near future.

Kind regards,
Ora Hair team.

Absolutely Amazing!!

Rachel Chalkley Gunton
10th May 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

This was my second visit to Ora. I was hopeful that it would be as good as the first visit, but it was even better!!! Ruby is absolutely lovely, as are all the staff there. This time, as well as getting my hair coloured, I also had it cut as it was looking a bit tired. Oh my goodness!!! I felt as if I had new hair and kept “swishing” it . It’s so bouncy and soft now!
Thank you sooooo much Ruby. You are absolutely amazing ❤️❤️❤️

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Response from Ora Hair

Hi Rachel,

Thank you so much for your kind words and for choosing Ora Hair as your salon.

We are thrilled to hear that your second visit with us was even better than the first and that Ruby provided you with an exceptional experience.

We love hearing that you felt like you had new hair after your visit and we hope that you continue to enjoy the bouncy and soft results.

We appreciate your support and for trusting us to create a refreshed look for you.

Look forward to seeing you again at your next visit.

Kind regards,
Ora Hair team

Fabulous

Lily Harris
3rd May 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Thank you Ruby. Really pleased with my pre wedding hair ❤️

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Response from Ora Hair

Hi Lily,

Thank you so much for taking the time to leave us a review.

We are thrilled to hear that you were pleased with your pre-wedding hair! We always strive to make our customers feel their best, especially on such important occasions.

We hope to see you again soon for any future hair needs. Thank you for choosing Ora Hair.

Kind regards,
Ora Hair

Highlights

Seema Gandhi
3rd May 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Ruby did an amazing job with a refresh of my highlights. I always look forward to my pampering by Ruby. I am so relaxed I fall asleep. Ruby is a star!

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Response from Ora Hair

Hi Seema,

Thank you for taking the time to leave us such a lovely review! We are happy to hear that you had a great experience with Ruby.

We truly value your satisfaction and appreciate your kind words about her skills in giving you a refreshed highlight look. We're glad you were able to relax and enjoy your appointment with us. Ruby will be delighted to know that she provided a star worthy service.

Thank you for choosing Ora Hair for your pampering needs and we look forward to seeing you again soon.

Kind regards,
Ora Hair

Listened to my concerns

Lorraine Travers
29th Apr 2025
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

My first time of using Ora, I was nervous. I had a complete re style with a considerable amount cut off the length. Once home I noticed it was not symmetrical, it was causing me distress as others commented on it. I contacted Ora who were absolutely fantastic and booked me in to discuss my concerns. I was treated with respect and diligence to rectify the cut. I am so impressed with their approach to accept it needed adjustment I was not made to feel guilty for contacting them. Thank you Casey I now love my new look.

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Response from Ora Hair

Hi Lorraine,

Thank you so much for taking the time to share your experience at Ora Hair. We are delighted to hear that you had a positive experience during your return visit.

We understand that trying a new salon for the first time can be nerve-wracking, and we are thrilled that you trusted us with your hair. We are sorry to hear that there were concerns with the symmetry of your new style, but we are glad to hear that our team was able to address and fix the issue for you. We strive to provide excellent service and we are happy to know that our team treated you with respect and diligence.

We are happy that our approach to addressing your concerns was well-received and that you now love your new look.

We truly appreciate your positive feedback and we hope to see you again soon at Ora Hair!

Kind regards,
Ora Hair team

A great experience

Wendy Keeler
5th Apr 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

After about 15 yrs circumstances required me to find a new hairdresser. Top Marks must go to Ora for a great experience which was both friendly and professional.

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Response from Ora Hair

Hi Wendy,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that you had a great visit with us and that you found our team to be both friendly and professional.

At Ora Hair, we strive to create a welcoming and professional atmosphere for all of our clients. It is wonderful to hear that you felt comfortable during your visit with us. We appreciate your feedback and look forward to seeing you again in the future.

Kind regards,
Ora Hair

Feeling Good

Carole Morris
29th Mar 2025
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

As always made to feel special from initial discussion to Final Cut.

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Response from Ora Hair

Hi Carole,

Thank you so much for taking the time to leave Sophie a review.

We are thrilled to hear that you had such a positive experience at our salon. Our team takes great pride in providing a special and personalised service from start to finish.

We look forward to seeing you again soon.

Kind regards,
Ora Hair

Perfect hair cut

Sam Symes
29th Mar 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey always makes my little girls hairdressers experience amazing and her hair looks amazing :-) x

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Response from Ora Hair

Hi Sam,

Thank you so much for taking the time to leave Casey a review!

We are thrilled to hear that Casey provided an amazing experience for your little girl and her hair looks amazing as well. We will be sure to pass along your kind words to Casey and our team.

We appreciate your support and hope to see you and your daughter back at our salon soon. Take care!

Kind regards,
Ora Hair

Learning curve

Fareita Udoh
26th Mar 2025
3.5
Appointment verified by SaloniQ Software

Stuart is a lovely stylist and listened to what I wanted. We had a cut the first week and the colour had to be moved to a follow up week. I have very curly hair and there are a few tools the salon should have in place. A curly detangling brush not a tangle teaser. And a product which has a less sticky consistency and deeply moisturises curly hair along with a gel product for hold. Would also be good to have a large diffuser for curly hair.
I personally was not a fan of the styling products too sticky and not moisturising enough. Stuart listened and engaged really well when styling my hair and I would hight recommend him. Also kept me replenished with refreshments throughout the visit.

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Response from Ora Hair

Dear Fareita,

Thank you for taking the time to share your review with us. We appreciate your feedback and are glad to hear that you had a positive experience with our stylist, Stuart. We are happy that he listened to your wants and needs and did an excellent job with your cut.

We apologise for any inconvenience with needing to reschedule your colour appointment and we also wanted to let you know that we have taken note of your suggestions regarding hair tools and products for curly hair. As a salon we are always looking for ways to improve, learn and cater to our wider clientele.

We are glad that despite some concerns with the styling products, Stuart was able to provide you with a great service, we will endeavour to help educate Stuart with more knowledge on the products we have available.

One of the team will also reach out via a telephone call to speak with yourself personally.

We look forward to seeing you again at your next appointment.

Kind regards,
Sophie - Floor Manager and the team at Ora Hair

Super fibd

Ann Boyce
26th Mar 2025
Team Member: Stuart
5.0
Appointment verified by SaloniQ Software

New to the salon Stuart cut my hair just how I like it so pleased he has joined the team

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Response from Ora Hair

Hi Ann,

Thanks for taking the time to leave us a review! We're happy to hear that you had a great experience with Stuart and that your haircut turned out just the way you like it, we'll be sure to pass along your compliments.

We hope to see you again at the salon soon and we'll make sure to give you the same level of service that you've come to expect from us.

Kind regards,
Ora Hair

Half head and cut

Charly-Jo Kemal
15th Mar 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Thank you for always taking the time to listen to the ideas I have and suggesting how i can create the look I am after 🙂

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Response from Ora Hair

Hi Charly-Jo,

Thank you so much for your kind words! It's always a pleasure to have you in our salon. We truly appreciate your trust in us and we're happy to hear that you enjoy the suggestions given by Casey.

Our team strives to listen to our clients ideas and provide the best advice to help create the perfect look.

We look forward to seeing you again soon and continue to make your salon experience an enjoyable one.

Kind regards,
Ora Hair

Curly Cut

Megan C
25th Feb 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey has brought life back to my curls as always. I feel that she really understands my hair, listens to what I want and we have a good chat too!

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Response from Ora Hair

Hi Megan,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that Casey was able to bring life back to your curls and provide excellent service, as she always does. Our team takes great pride in understanding our clients' hair and listening to their desired styles, all while providing a friendly chat.

We truly value your feedback and we hope to see you again soon for another wonderful experience at Ora Hair.

Kind regards,
Ora Hair

Another great haircut!

Angela Lee
24th Feb 2025
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Ruby always makes sure that you get the cut you want :-)

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Response from Ora Hair

Hi Angela,

Thank you so much for leaving this lovely review! We really appreciate your kind words about Ruby and her dedication to making sure our clients get the perfect cut. We will be sure to pass on your compliments to her.

Please do let us know if there is anything else we can do to make your experience at our salon even better. We can't wait to have you back!

Kind regards,
Ora Hair

Highlights

Anonymous
4th Feb 2025
Team Member: Ruby
5.0

I have been to the Ora hair a few times now,I have Ruby who listens and is very professional I always come out very happy with my hair colour and cut

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Response from Ora Hair

Dear valued reviewer,

Thank you so much for taking the time to share your experience with us at Ora Hair. We truly appreciate your support and are so happy to hear that you have been consistently satisfied with our services. We will make sure to pass on your kind words to Ruby, who will be thrilled to know that her professionalism and listening skills have left a lasting impression on you.

We take pride in providing excellent hair colouring and cutting services, and it brings us joy to hear that you always leave our salon feeling happy.

We look forward to serving you again at Ora Hair and continue to make you look and feel your best.

Kind regards,
Ora Hair

Fabulous

Sandra Shiret
29th Jan 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe is just great, she listens and understands with amazing results. My naturally curly hair was made fabulous. Thank you

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Response from Ora Hair

Dear Sandra,

Thank you so much for your kind review!

We are thrilled to hear that you had a great experience with Chloe at our salon. We pride ourselves on our hairstylists' ability to listen and understand our clients, and we're glad to know that it resulted in amazing results for your naturally curly hair.

We hope to see you again soon for another fabulous hair appointment.

Kind regards,
Ora Hair

Lovely

Isabella Kemal
18th Jan 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Casey is lovely and friendly! She checks in lots to make sure you are happy with the service.

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Response from Ora Hair

Hi Isabella,

Thank you so much for taking the time to leave Casey such a kind review!

We are thrilled to hear that you had a great experience with Casey at our salon. Our team prides themselves on providing top-notch services and making sure our clients are happy throughout their visit.

We will definitely pass along your kind words to Casey.

We appreciate your support and look forward to seeing you again soon.

Kind regards,
Ora Hair

Wash, cut and blowdry

Linda Heath
8th Jan 2025
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

I don’t go every six weeks to the hairdressers but when I do Ora staff are lovely. Casey is full of life and we have some quite deep conversations. I always come out happy with my hair. It makes me feel good to go there.

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Response from Ora Hair

Hi Linda,

Thank you for taking the time to leave Casey a review. We are thrilled to hear that you had a positive experience during your visit to our salon. It's always a pleasure to have you here.

We are glad to hear that Casey provided you with great service and engaging conversations. We strive to make everyone who walks into our salon feel welcomed and comfortable. It brings us joy to know that you left feeling happy with your hair.

We truly appreciate your support and look forward to seeing you again soon!

Kind regards,
Ora Hair

Amazing Service

Meredith
3rd Jan 2025
Team Member: Sophie
5.0

This was my first time at Ora (birthday treat by my wonderful friend) and made to feel welcome immediately by Ruby and the girls. Due to illness and side effects of medication, my hair (amongst other things) has been badly affected and significant hair loss has been a real issue. Sophie was just amazing, taking the time to talk to me, she has genuine understanding and empathy of the negative, upsetting feelings this evokes. Sophie took the time to talk through even the basics, such as whether I could cope with head massage during washing/temperature sensitivity etc and made me feel so comfortable and safe with her that when asked what style I wanted, I literally said ' do whatever you think is best' and it was the best choice I could have made! Sophie did a fantastic cut, finished beautifully and has made me feel so more confident and positive. I've had so many compliments and can't believe that a haircut has had such a massive impact. I'm truly grateful and appreciative of her skill but even more for her understanding and kindness. Thank you so much xx

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Response from Ora Hair

Dear Meredith,

Thank you so much for sharing your experience with us! It was truly a pleasure to have you at our salon for your birthday treat. We are delighted to hear that you felt welcome immediately by our team, especially Ruby and Sophie.

We are sorry to hear about your illness and its effects on your hair. We understand how upsetting it can be, and we are so glad that Sophie was able to provide you with such amazing care and understanding during your visit with us. Your comfort and safety are our top priorities, and we're happy to hear that Sophie made you feel comfortable throughout the entire process.

It means a lot to us that you have received so many compliments and that your confidence has been boosted after your haircut with Sophie. She truly is a skilled stylist, and her empathy and kindness shine through in everything she does.

Thank you for choosing Ora Hair, and we look forward to seeing you again soon!

Regards,
Ora Hair

Cut and blow dry

Isabella Martin
31st Dec 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe was fantastic! Love my new hairstyle. Great salon: ultra friendly with super customer service and brilliant stylist.

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Response from Ora Hair

Hi Isabella,

Thank you so much for taking the time to leave such a lovely review about our salon and your experience with Chloe. We are thrilled to hear that you love your new hairstyle and that our team provided you with friendly and excellent customer service.

At Ora Hair, we strive to make sure that our clients have a great experience and leave feeling confident and satisfied with their new look. We are grateful for your support and hope to continue providing you with great service in the future.

Regards,
Ora Hair

Ora Hair

Carol Harrigan
5th Dec 2024
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

As usual a very friendly, relaxing experience. Best haircut, total transformation.
High quality products and top notch service.
Christmas vibes and a real tree.

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Response from Ora Hair

Hi Carol,
Thank you so much for taking the time to leave such kind words about your recent experience at our salon. We are thrilled to hear that you enjoyed our friendly and relaxing atmosphere and received a total transformation with your haircut.
We can't wait to see you again soon.
Warmly,
The team at Ora Hair

Lovely salon and colour

Julia Middleton
30th Nov 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Ruby always makes you feel welcome (as do the others)and listens carefully to what to want done.

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Response from Ora Hair

Hi Julia,

Thank you so much for leaving us such a kind review. We are delighted to hear that you always feel welcome when you visit our salon and that Ruby and the rest of our team listen carefully to your hair needs. Providing excellent customer service is important to us and we are glad to know that we are meeting your expectations.

We value your feedback, take care and see you soon.

Kind regards,
Ora X

New colour treatment

Shirley Fry
27th Nov 2024
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

I have never had so much time devoted to me, helping with colour choice. Casey was so patient. The choice suits me well and it goes with my glasses too. Thanks Casey.

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Response from Ora Hair

Hi Shirley,

Thank you so much for taking the time to leave Casey a lovely review! We're thrilled to hear that you were impressed with the effort and care that Casey put into choosing the perfect shades for you. We agree, she's a great help and we're lucky to have her on our team.

We always strive to ensure our clients are satisfied with their services, so it's wonderful to hear such positive feedback. We hope to continue providing you with great experiences at our salon.

Thank you again for your kind words, Shirley.

Kind regards,
Ora Hair

New colour treatment

Shirley Fry
21st Nov 2024
Team Member: Casey
4.5
Appointment verified by SaloniQ Software

I was really impressed with the time spent choosing what shades would be best for me. Casey was a great help.

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Response from Ora Hair

Hi Shirley,

Thank you so much for taking the time to leave Casey a lovely review! We're thrilled to hear that you were impressed with the effort and care that Casey put into choosing the perfect shades for you. We agree, she's a great help and we're lucky to have her on our team.

We always strive to ensure our clients are satisfied with their services, so it's wonderful to hear such positive feedback. We hope to continue providing you with great experiences at our salon.

Thank you again for your kind words, Shirley.

Kind regards,
Ora Hair

Mrs

Debbie Gratton
16th Nov 2024
Team Member: Casey
5.0
Appointment verified by SaloniQ Software

Fabulous hairstyle. Casey is always informative, very client orientated and happy.

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Response from Ora Hair

Dear Debbie,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fabulous hairstyle experience with Casey. We're delighted that Casey's expertise and client-oriented approach made your visit enjoyable. We will be sure to pass along your kind words to Casey.

We look forward to welcoming you back to our salon in the future!

Best regards,

The Ora Hair Team

Great Visit

Karen Winford
15th Nov 2024
Team Member: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie, as always, was very warm and friendly whilst still being professional.
She gave great advice re my hair while still taking into consideration any concerns I had.
A great visit today where all staff welcomed us with a hello and a smile ☺️

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Response from Ora Hair

Dear Karen Winford,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had a great visit today and that you received excellent service from Sophie.

We are happy to hear that Sophie provided you with helpful advice and took into consideration any concerns you had about your hair. It means a lot to us that our staff welcomed you with a hello and a smile!

Once again, thank you for your kind words. We look forward to seeing you again at our salon soon.

Best regards,

The team at Ora Hair

Great cut Ruby!

Angela Lee
13th Nov 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Great salon. Ruby can't do enough for you. She discusses everything and really listens to you and has time for a bit of tuition too!

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Response from Ora Hair

Hi Angela,

Thank you so much for taking the time to leave Ruby such a lovely review.

We are delighted to hear that you had a great experience at our salon. Ruby is a fantastic member of our team and we are happy to hear that she provided you with excellent service.

We always strive to listen to our clients and make them feel heard and valued. We are also glad to hear that you enjoyed the extra tips and advice from Ruby during your visit.

We hope to see you again in the future.

Kind regards,
Ora Hair

Cut and Blow Dry

Allyson Pauckert
6th Nov 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Absolutely the best hair dressers in the Banstead area using totally organic and sustainable products and practices. Staff are, without exception, professional, friendly and knowledgeable. I cannot recommend this salon more highly - give it tr, you won't be disappointed!

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Response from Ora Hair

Hi Allyson,

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had an enjoyable experience at our salon.

At Ora Hair, we are committed to using organic and sustainable products in order to provide our clients with the best possible services while also being environmentally conscious. Our team takes pride in staying knowledgeable and up-to-date with the latest trends and techniques in the industry, so we are thrilled to hear that it showed during your visit.

We cannot thank you enough for recommending us. We look forward to seeing you again and providing you with another great experience!

Best,
The Team at Ora Hair

Cut and Blow Dry

Allyson Pauckert
6th Nov 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Absolutely the best hair dressers in the Banstead area using totally organic and sustainable products and practices. Staff are, without exception, professional, friendly and knowledgeable. I cannot recommend this salon more highly - give it tr, you won't be disappointed!

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Response from Ora Hair

Hi Allyson,

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that you had an enjoyable experience at our salon.

At Ora Hair, we are committed to using organic and sustainable products in order to provide our clients with the best possible services while also being environmentally conscious. Our team takes pride in staying knowledgeable and up-to-date with the latest trends and techniques in the industry, so we are thrilled to hear that it showed during your visit.

We cannot thank you enough for recommending us. We look forward to seeing you again and providing you with another great experience!

Best,
The Team at Ora Hair

Hair cut

Joanie Carr-Jones
18th Oct 2024
Team Member: Ruby
5.0

First time Ruby has cut my hair I was very pleased with the result and 4 different people said how nice it was at my fit class .

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Response from Ora Hair

Dear Joanie,

Thank you so much for taking the time to leave us a review. We're glad to hear that you were pleased with your first time with Ruby as your stylist. It's always great to receive positive feedback from our clients.

We're happy to know that not only did you like your new haircut, but that others have complimented. That's fantastic!

We truly appreciate your support and look forward to seeing you again at Ora Hair.

Best,
The team at Ora Hair

Ora Hair Banstead

Lesley Joyce
9th Oct 2024
Team Member: Sophie
5.0

Love my 3 monthly trip for a hair cut style & wash, not forgetting the head massage. Sophie is lovely & welcoming & we always have a lot to chat about. Above all else she is an experienced & fabulous stylist/designer/hair consultant. Would always recommend her & the salon which is always welcoming with & a friendly helpful atmosphere

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Response from Ora Hair

Hi Lesley,
Thank you so much for taking the time to leave such a lovely review. We absolutely agree that Sophie is a wonderful stylist and we are lucky to have her as part of our team.
We pride ourselves on creating a welcoming and friendly atmosphere for our clients, and we are happy to hear that you have experienced this at our salon. Thank you for recommending us to others, it means a lot to us.
We look forward to seeing you again on your next visit!
Best,
The team at Ora Hair

Colour and toner

Karen Jackson
5th Oct 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

I had the loveliest afternoon with Ruby. So much fun. Gorgeous colour. Exactly what I wanted! AND local food recommendations. What more could a girl want?? Love Ora. Love Ruby ❤️ There’s such a lovely vibe in the salon. Everyone who works there is professional but friendly. Just a lovely way to spend Saturday and emerge feeling 20 years younger!

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Response from Ora Hair

Dear Karen,

Thank you so much for taking the time to leave Ruby us such a lovely review.

We are so glad to hear that you had a fantastic experience at our salon with Ruby. It sounds like she did an amazing job on your colour and we are thrilled that you were happy with the final result.

We love being able to provide our guests with more than just a hair service, but also a memorable experience, we are glad you enjoyed the lovely vibe in our salon and our professional yet friendly team.

Thank you again for choosing Ora Hair and we hope to see you again soon.

Kind regards,
Ora
x

Fabulous cut & colour

Kate Collings
23rd Sep 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe has performed wonders today - a lovely cut and fabulous colour - but I am always really pleased with my hair when I leave Ora - thank you

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Response from Ora Hair

Hi Kate,

Thank you so much for sharing your lovely review! We are delighted to hear that Chloe did wonders with your hair today and that you are always pleased with your hair when you leave our salon. We truly appreciate your continued support and we look forward to seeing you again soon.

Best wishes from the team at Ora Hair.

Wash cut & blow dry

Melissa Peixinho
7th Sep 2024
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

When I come to Ora Hair Salon I always see Charlotte, she’s so good at explaining the process to me and always goes through my hair goals and what we need to do to get there. I always come out of the salon feeling confident and happy with my hair!

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Response from Ora Hair

Hi Melissa, Thank you so much for taking the time to leave Charlotte such a lovely review.

We are delighted to hear that you have consistently had a positive experience. Our team at Ora strives to ensure that our guests feel confident and happy with their hair after each visit. It is wonderful to hear that Charlotte takes the time to explain the process and works with you to achieve your hair goals.

We truly appreciate your kind words and look forward to seeing you again soon.
Kind regards,
Ora