John Michael Hairdressing Bury St Edmunds

3 St John's Street, Bury St Edmunds, Suffolk, IP33 1SQ

About us

We offer every client the Six Star service by listening carefully to your needs, offering on-trend hairdressing by professionals who will ensure you feel pampered by personalising every aspect of your visit.

Our salon has a dedicated shopping area with products for you to take home, along with professional advice from our experienced staff.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
637 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Hair appontment

Debbie Adams
18th Jun 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

A pleasure as always to see Dan.

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Cut & Blow Dry

Mandy Emery
14th Jun 2024
Team Member: Jazz
5.0
Appointment verified by SaloniQ Software

This was my 1st visit to the salon. Jazz was friendly and helpful. I came away with a far nicer style than I have had for a long time and I will definitely be going there again and would recommend this salon to friends and family. Thank you

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Miss

Charlotte Keen
13th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Amazing and she help me with feeling uncomfortable and helped me over come this. She gave me loads of tips and made me feel so welcome and happy to come back to again.

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Hair colour Emma

Andrea Lowde
13th Jun 2024
Team Member: Emma
4.0
Appointment verified by SaloniQ Software

I was so happy with my end result and felt that Emma really listened to my requests and end goal. Can really recommend

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Highly recommend

Emma
11th Jun 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

Booked last minute for the first time as my usual hairdressers were unavailable. What a brilliant service throughout, polite reception staff, wonderful head massage. I presented Dan with a picture of what I wanted, a complete new look and he delivered! It looked identical to the style I was after. You can tell he is very experienced, and a lovely man to chat to as well, which made the whole experience really great. Very pleased, they have gained a new customer as I will definitely be returning.

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Mrs

Jed Willis
11th Jun 2024
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

I absolutely blown away, they were friendly and gave good advice, knew their stuff!! Not pushy at all and allowed me to decide what I wanted, whilst advising all the way, c as nt wait to go back!!

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Excellent

Caroline Clyde
10th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I’m so happy with my hair

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Haircut

Annette
10th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always lovely to see Emma, appreciate her advice on styling and colouring, very happy with my new cut and colour

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Review

Anonymous
9th Jun 2024
5.0

The stylist we first had was nice. At the end a more experienced stylist took over who did and excellent job and Izzy was very happy with the final result. Thank you.

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Great as always

Joanna Scott
8th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is great. Always leave with the hair I want and she is great company.

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Haircut

Kenneth Burr
4th Jun 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Hair well cut. Good service.

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Cut and blow dry

Melony Sanderson
29th May 2024
Team Member: Jazz
4.5
Appointment verified by SaloniQ Software

Super relaxing head massage and very happy with my cut

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Amazing

Jo Wallace
29th May 2024
Team Member: Jazz
5.0
Appointment verified by SaloniQ Software

Amazing colour , thanks Jazz. Everyone loved it 😊 All the team were great .

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Very disappointed

Anonymous
25th May 2024
3.0
Appointment verified by SaloniQ Software

Unfortunately would not be returning after my first experience at this salon. Attitude from one of the hairdressers when going in for my patch test was not ideal. Although hairdresser that done my hair was lovely, I did not get what I asked for. Asked for balayage but come out with full brown hair dyed from the root after informing them I was growing out to my natural hair. Honestly very disappointed, wish I loved my new hair for £120.

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Response from John Michael Hairdressing Bury St Edmunds

Hi there,

Thank you so much for taking the time to leave us a review. We are truly sorry that your experience did not meet your expectations and we apologize for any inconvenience caused.

We always strive to provide exceptional service to all our clients and we are disappointed to hear that you did not receive the warm and welcoming attitude we are known for. We will definitely address this with our team to ensure it doesn't happen again in the future.

We are glad to hear that you had a pleasant experience with your hairdresser, however, we understand that you did not get the desired result. We take all feedback seriously and would love the opportunity to make things right for you.

Please feel free to contact us so we can discuss how we can assist in correcting your hair to your liking. We want you to leave our salon feeling satisfied and confident with your hair.

Best regards,

The team at John Michael Hairdressing Bury St Edmunds

Top marks

Anonymous
24th May 2024
5.0

Brilliant as always both Dan and Toby did an excellent job. Thank you

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Miss

Anonymous
24th May 2024
5.0

Toby has a very good sense of understand and knowledge with hair😊and always makes me feel I am in good hands!

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Edgy short cut

Anonymous
24th May 2024
5.0

Dan was brilliant, as always. We decided to go shorter (I have very thick hair) and Dan gave me a brilliant cut. Short cuts can sometimes look a bit bland, but this one has 'the edge'!! Thank you, Dan.

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So friendly

Gloria Meen
22nd May 2024
Team Member: Jazz
4.0
Appointment verified by SaloniQ Software

I only had a trim but Jazz was so very helpful giving styling advice as my hair is not the easiest to manage at home.

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Fab cut

Camellia Dighe
14th May 2024
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Fab cut from Emma. Thank you!

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First cut with jazz

Hilary Rosson
14th May 2024
Team Member: Jazz
5.0
Appointment verified by SaloniQ Software

Very pleased. Jazz was very attentive to my requirements

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Ms

Charlotte Johnstone
14th May 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma was wonderful! I had such a great chat with her, she was very thoughtful both in conversation and cutting my hair! I was very happy - thank you

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Great experience

Rebecca Gunn
13th May 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

Had a great haircut and experience with Dan. Would highly recommend 🥰

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Always does my hair cut well.

Lisa Robertson
10th May 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always does what I ask and gets what style looks right for me.

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Excellent

Susie Howsam
10th May 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Always enjoy my trip to see Emma. Really excellent hair cut.

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Excellent service

Sylvia Smith
10th May 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As always Emma I was very kind and polite a great hairdresser.

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Excellent service

Anonymous
10th May 2024
Team Member: Emma
5.0

As always a great experience with expert advice and friendly conversation 👌

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Mrs

Hayley Frankland
8th May 2024
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is an excellent stylist and I am delighted with my haircut.

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Great visit

Penny
8th May 2024
Team Member: Dan
5.0

Brilliant experience as always! I love the soft cut that Dan gives to my hair. Always a pleasure to come to this salon

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Cut and blowdry

Dorothy Dickson
7th May 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

Always love coming to the salon lovely peaceful atmosphere

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One happy customer!

Fiona Devlin
4th May 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I’m so pleased with the service I received today. Emma is very friendly and professional and I’m super happy with my hair, thank you so much

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Bixie Cut

Kristine Mcgregor
3rd May 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

Fabulous as per!

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Another great cut!

Sally Lockey
3rd May 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Fantastic cut and blow dry, Emma is a really skilled stylist who is also lovely to chat to.

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Value
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Amazing

Ellie Wood
1st May 2024
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade couldn’t have been more brilliant. Before she cut my hair she asked if I had photos, then proceeded to go in depth asking questions about the style and what I liked about the photo. When she cut my hair she checked with me every step of the way to make sure I was 100% happy.
When she dyed my hair, she went out of her way to ensure I would get the right colour and spent hours bleaching and dyeing it, all with a smile on her face! Jade was nothing but kind and welcoming, she made me feel so comfortable and even helped me out with how I wanted it dyed. I’ve had hairdressers tell me “it’s about what YOU want”, leaving me stuck and stumbling over trying to explain what I want, but when I asked Jade, she gave me her educated opinion and what she thought would look cool on me and she was 100% right! She was obviously excited to be doing my hair and has a clear passion for her job! Can’t wait to book with her again:)
Thank you again, Jade:)

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Men’s Cut Bury 29/4/24

Mark Raven
30th Apr 2024
Team Member: Emma
4.5
Appointment verified by SaloniQ Software

Did a great job on my wayward hair as usual.

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Regular appointment

Anonymous
28th Apr 2024
4.0

Regular appointment and always pleased

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Cut and style

Yvonne Neil
26th Apr 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

Excellent treatment as always

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Lovely hair cut

Ann Lee
23rd Apr 2024
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade cuts my hair the way I want it lovely girl listens to what I want

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Hair Cut

Louise Croft
22nd Apr 2024
Team Member: Dan
5.0

I love my hair and the salon.

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Fringe trim

Emma Brown
21st Apr 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is always so professional and a brilliant hairdresser

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The colour purple

Susan
13th Apr 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very pleased with my new hair colour. A friendly professional service.

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Response from John Michael Hairdressing Bury St Edmunds

Hi Susan,

Thank you for taking the time to leave us a review. We are so happy to hear that you are pleased with your new hair colour! Our team always strives to provide a friendly and professional service, and we're glad that we were able to meet your expectations.

We hope to see you again soon for another visit at our salon. Thank you for choosing us for your hair needs!

Best,
The Team at John Michael Hairdressing Bury St Edmunds

Mrs

Marina Rossmann
12th Apr 2024
Team Member: Eloise
5.0

Absolutely great experience

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Response from John Michael Hairdressing Bury St Edmunds

Hi Marina,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at our salon. It means a lot to us that you took the time to share your thoughts. We're passionate about providing our clients with exceptional service and we're delighted to know that we succeeded with you.
We hope to see you back at our salon soon for another pampering session.
Warmly,
The team at John Michael Hairdressing Bury St Edmunds

Appt yesterday

Anonymous
12th Apr 2024
4.5

Top experience again at John Michael. Highlights and cut done perfectly by Dan - very pleased

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Response from John Michael Hairdressing Bury St Edmunds

Dear valued customer,

We are absolutely thrilled to hear that you had another top experience at our salon! It is our goal to ensure that each and every one of our clients leaves feeling completely satisfied with their hair service. We are delighted to know that Dan was able to provide you with perfect highlights and a great cut. We will be sure to pass along your kind words to him.

Thank you for choosing our salon and for taking the time to leave us such a kind review. We truly appreciate your support and look forward to seeing you again soon!

Best regards,

The team at John Michael Hairdressing Bury St Edmunds.

Salon experience

Eve Hendron
11th Apr 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma always polite. Discusses our aims and objectives always in detail and on each visit. Frequently look at styles and colours. Very happy with Emma as my stylist.

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Response from John Michael Hairdressing Bury St Edmunds

Dear Eve Hendron,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have had positive experiences with Emma as your stylist. It is always our goal to ensure that our clients feel heard and that we work together to achieve their desired look.

We appreciate your kind words about Emma's professionalism and attention to detail during your visits. We are happy to know that you are pleased with the results of your hairstyles and color choices thus far.

We look forward to welcoming you back to our salon for your next appointment. Thank you for choosing us as your go-to salon.

Best regards,
The team at John Michael Hairdressing Bury St Edmunds

I value and trust Jazz as my Styist

Jan Tibble
9th Apr 2024
Team Member: Jazz
5.0
Appointment verified by SaloniQ Software

I value having Jazz as my Stylist because I have confidence in her and trust her judgement when we discuss my ideas regarding any changes in my hair style and colour.

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Response from John Michael Hairdressing Bury St Edmunds

Dear Jan,

Thank you so much for taking the time to leave us such a kind review! We are happy to hear that you value having Jazz as your stylist and that you have confidence and trust in her judgement. We understand how important it is to have a stylist who listens to your ideas and helps you achieve your desired look.

We will be sure to pass along your kind words to Jazz. We are lucky to have her as a part of our team. We appreciate your trust in us and always strive to provide our clients with the best experience possible.

We look forward to seeing you again and thank you for choosing our salon.

Best wishes,
The team at John Michael Hairdressing Bury St Edmunds

Happy Client

Rachael Godfrey
9th Apr 2024
Team Member: Dan
5.0
Appointment verified by SaloniQ Software

Love visiting the salon, great atmosphere and flawless cut. Really pleased with my layered, choppy style for the summer days to come!

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Response from John Michael Hairdressing Bury St Edmunds

Hi Rachael,

Thank you so much for leaving such a kind review! We are thrilled to hear that you enjoy visiting our salon and that you are pleased with your fresh summer cut. Our team takes great pride in creating a friendly and inviting atmosphere for our clients, and we are glad that you have experienced that during your visits.

We appreciate your feedback and we hope to see you again soon for your next trim!

Best wishes,
The team at John Michael Hairdressing Bury St Edmunds

Good friendly service

Shirley Whiting
9th Apr 2024
Team Member: Eloise
5.0
Appointment verified by SaloniQ Software

After letting down on three appointments due to my grandson being ill I would like to say a big to staff at bury st Edmund’s branch for all there kind help in sorting everything out

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Response from John Michael Hairdressing Bury St Edmunds

Hi Shirley,

Thank you for your kind words and understanding regarding your missed appointments. We are sorry to hear that your grandson was unwell and we hope he is feeling better now. We are glad that our team at the Bury St Edmund's branch was able to assist you and make alternate arrangements for your appointments. We strive to provide excellent customer service and your satisfaction is important to us. Thank you for choosing our salon and we look forward to seeing you at your next appointment.

Best,
The team at John Michael Hairdressing Bury St Edmunds

Lovely salon

Claire Smout
8th Apr 2024
Team Member: Jade
4.0
Appointment verified by SaloniQ Software

Nice warm welcome.... Jade listened to my request... lovely shampoo n conditioner massage... lovely!

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Response from John Michael Hairdressing Bury St Edmunds

Dear Claire,

Thank you so much for taking the time to leave us a review. We're so glad to hear that you had a nice warm welcome by Jade and that she listened to your requests. We make it our priority to ensure our clients feel heard and comfortable at our salon.

It's great to hear that you enjoyed our lovely shampoo and conditioner massage, we believe it's an important part of the overall experience. We appreciate your kind words and look forward to seeing you again soon.

Warmly,
The team at John Michael Hairdressing Bury St Edmunds

Ok y

Ok y
5th Apr 2024
Team Member: Dan
5.0

Dry good

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Response from John Michael Hairdressing Bury St Edmunds

Hi Ok,

Thank you for taking the time to leave a review. We are happy to hear that you had a good experience at our salon.

We always strive to provide our clients with the best service possible, and your positive feedback means a lot to our team.

If there is anything we can do to make your next visit even better, please do not hesitate to let us know.

We look forward to seeing you again soon.

Best,
The Team at John Michael Hairdressing Bury St Edmunds

Excellent

Jessica Weston
3rd Apr 2024
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always excellent service, and Jade is brilliant

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Response from John Michael Hairdressing Bury St Edmunds

Hi Jessica,

Thank you for taking the time to leave a review. We are thrilled to hear that you have always received excellent service at our salon. We truly appreciate your kind words.

We are especially happy to hear that Jade has been consistently brilliant during your visits. We will make sure to pass along your compliments to her. Thank you for choosing to trust us with your hair.

We cannot wait to see you again and make sure you continue to receive top-notch service from our team. See you soon!

Best regards,
The John Michael Hairdressing Bury St Edmunds team

Excellent service

Julia
29th Mar 2024
Team Member: Eloise
5.0

Eloise took time to discuss the style I wanted and the finished result was exactly what I was hoping for. She was very friendly and easy to talk to and made me feel comfortable. I will be booking with her again.

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Response from John Michael Hairdressing Bury St Edmunds

Hi Julia,

Thank you so much for taking the time to leave a review for our salon. We are so pleased to hear that Eloise took the time to discuss your desired style and that you were happy with the end result. It's always our goal to make our clients feel comfortable and at ease during their appointments, so it's lovely to hear that you had a positive experience with Eloise.

We would be more than happy to book you in with Eloise again for your next visit. She will definitely appreciate the compliment and we know she will do a great job once again.

Thank you again for your kind words and we look forward to seeing you at the salon!

Best regards,
The team at John Michael Hairdressing Bury St Edmunds