Francesco Hair Rugeley

12 Horsefair, Rugeley, Staffordshire, WS15 2EL

About us

Welcome to Francesco Hair Salon in Rugeley! Established in 1984, our professional salon on Horsefair offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:30
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 08:30 - 15:30
Sunday Closed

Services

Hair

Reviews

4.94
208 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Hair colour

J chapmanJulie Chapman
13th Jun 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Excellent service

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear J Chapman,

Thank you so much for your kind review! We are delighted to hear that you had an excellent experience at our salon. Our team at Francesco Hair Rugeley takes great pride in providing top-notch service to all of our clients.

We are thrilled that you appreciated our efforts and we look forward to seeing you again soon. Thanks for choosing to trust us with your hair, we are honored to have you as a happy client.

Best regards,
The team at Francesco Hair Rugeley

Fabulous Results

Fay Lewis
13th Jun 2024
Team Member: Blayne
5.0
Appointment verified by SaloniQ Software

Absolutely fabulous colour and cut exactly the style I wanted, Blayne is a super stylist👍 Atmosphere great as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Fay! Thank you so much for taking the time to write such a lovely review. We are thrilled to hear that our team, especially Blayne, was able to give you the perfect cut and colour. We always strive to create a great atmosphere for our clients, so it's wonderful to know that you enjoyed your experience with us. We truly value your feedback and can't wait to welcome you back to our salon soon. Wishing you a fantastic day ahead! Best regards, the team at Francesco Hair Rugeley.

Great ….. always!

Hilary Carroll
12th Jun 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Lovely cut and finish, always takes time with you to discuss your needs and engages with you throughout.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Hilary,

Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a lovely experience at our salon and that our stylist took the time to understand your needs and engage with you throughout the appointment. We truly believe in providing personalized and attentive service to all our clients.

Please know that it was our pleasure to have you in our salon and we hope to see you again soon. Thank you for choosing our salon for your hair needs.

Best regards,
The team at Francesco Hair Rugeley

Great ….. always!

Hilary Carroll
12th Jun 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Lovely cut and finish, always takes time with you to discuss your needs and engages with you throughout.

Service
Value
Result
Cleanliness
Atmosphere

Good hair day!!

Esther Morris Jones
6th Jun 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

I always feel good after a visit here...but it was really good to hear my husband comment on how lovely the colour and cut looked.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Esther Morris Jones,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you always feel good after visiting our salon. We are even more delighted to hear that your husband noticed and commented on your lovely colour and cut. Our team works hard to provide the best services and it's wonderful to see it being appreciated.

We appreciate your support and we can't wait to see you again soon!

Warmly,
The team at Francesco Hair Rugeley

Feedback

Carole Devine
6th Jun 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

As usual, a great service from Ed, Dawn and the team.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Carole,

Thank you very much for leaving a lovely review for our salon. We are glad to hear that you had a great experience with our team, especially Ed and Dawn. They are both amazing at what they do!

We appreciate your continued support and we are always happy to provide you with the best service possible. It is customers like you that make our job so enjoyable.

Thank you again for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Francesco Hair Rugeley.

Happy hairstyle

Lynda Elwell
6th Jun 2024
Team Member: Ed
5.0

Great experience today and very happy with styling, after discussing options with Ed 😄

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Lynda,

Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a great experience at our salon and that you were happy with your styling. It's always a pleasure for our team to discuss options and make sure our clients are satisfied with their look.

We truly appreciate your support and hope to have the opportunity to provide you with many more enjoyable experiences in the future.

Warm regards,
The team at Francesco Hair Rugeley

Amazing experience

Sophie Burke
5th Jun 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Absolutely brilliant service by Libby
She’s smashing it
Over the moon with my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Sophie,

Thank you so much for leaving us a review! We are thrilled to hear that you had a great experience with Libby here at our salon. We are lucky to have her on our team and we'll be sure to pass along your kind words.

It's always wonderful to hear when our clients are happy with their hair, so thank you for sharing your thoughts. We hope to have the opportunity to see you again soon and continue providing you with top-notch service.

Best,
The team at Francesco Hair Rugeley

Last minute appointment

Pamela Grinter
30th May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Went the extra mile to fit me in for an important event. Excellent cut, special care taken.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Pamela,

Thank you so much for taking the time to leave us such a kind review! We're delighted to hear that you were happy with your experience at our salon. Our team always strives to go above and beyond to accommodate our clients, especially when there's an important event involved.

We're glad you were pleased with your cut and felt special care was taken. We always aim to make each and every client feel pampered and leave with the perfect style for them.

Thank you again for your lovely words. We look forward to seeing you again for your next appointment.

Best regards,

The team at Francesco Hair Rugeley

Simple the best

Mary Whitehouse
29th May 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

She has restyles my hair and really has got to know my hair and what's best to do to enhance my appearance

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Mary,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you are happy with your recent visit to our salon. Our team at Francesco Hair Rugeley always strives to provide the best services for our clients and it's wonderful to hear that you feel your hair has been restyled to enhance your appearance.

We truly appreciate your kind words and it is always a pleasure to have you in our salon. We look forward to seeing you again soon for your next hair appointment.

Best regards,
The Francesco Hair Rugeley team

Excellent Cut and Customer Service

Sharon Painter
23rd May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Had a really good hair cut from Ed today, as always. Very stylish. Also, always get first class customer service at this salon, especially from Dawn, the Receptionist, who is always very friendly and welcoming. I cannot recommend this salon enough, and I would never go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Sharon,

Thank you so much for writing such a lovely review! We are thrilled to hear that you had a fantastic experience at our salon, especially with Ed and Dawn. We take great pride in providing stylish haircuts and exceptional customer service, and it brings us joy to know we have met your expectations.

Your recommendation means the world to us, and we are thankful for your loyalty. We look forward to welcoming you back to the salon for your next appointment!

Best regards,
The team at Francesco Hair Rugeley

Colour and cut

Lynne Allen
23rd May 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Always a good experience sianie, good advice , friendly and helpful

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Lynne,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a good experience at our salon and that Sianie provided you with good advice. Our team takes great pride in being friendly and helpful towards our clients, so it's really wonderful to hear that it did not go unnoticed. We look forward to seeing you again for your next appointment.
Warm regards,
The Francesco Hair Rugeley Team

Excellent hairstylist

Susan Jane O'keeffe
22nd May 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Sianie knew exactly what style and cut I wanted and she executed it perfectly. I've always found francesco to give excellent service and 1st class customer care .

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Susan Jane,

Thank you for taking the time to leave us a review. We are delighted to hear that Sianie was able to give you the perfect style and cut that you wanted. It's great to know that you have always received excellent service and first-class customer care from our team at Francesco.

We value your feedback and we will make sure to pass on your kind words to Sianie. It means a lot to us to know that our customers are happy with their experience at our salon.

We look forward to seeing you again soon for your next appointment.

Best,
Team at Francesco Hair Rugeley

Hair wash

Victoria Holmes
22nd May 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Very professional kind considerate and helpful

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Victoria,

Thank you for leaving us such a lovely review. We are delighted to hear that you found our team to be professional, kind, considerate, and helpful. Providing exceptional service and creating a positive experience for our clients is our top priority, so your feedback means a lot to us.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The Team at Francesco Hair Rugeley

Impressive

Nikola Evans
21st May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Blaine was my stylist today, however his name wasn’t on the list. I am super impressed, he knew exactly what I wanted and did an amazing job. It’s probably the first time I’ve left a salon feeling 100% happy, not because I’ve received bad haircuts in the past, I’ve always received great service at Francesco’s, I just like it a certain way. Thank you Blaine, I’ll definitely be back 😁

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Nikola,

Thank you so much for your lovely review! It's so great to hear that Blaine did such an amazing job and that you left feeling 100% happy with your haircut. We're always thrilled to know that our stylists have met our clients' needs and preferences. We'll make sure to pass along your kind words to Blaine.

We're glad to hear that you've always received great service at our salon and we're delighted that Blaine was able to go above and beyond for you. We can't wait to have you back for your next appointment.

Best wishes,
The team at Francesco Hair Rugeley

Visit to FG Rugeley

Hilary Stafford Northcote
15th May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

As always, lovely visit. Felt welcome and left feeling good.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Hilary,

We are delighted to hear that you had a lovely visit to our salon. Thank you for taking the time to leave us such a positive review.
Our team strives to make sure our clients feel welcome and good when they leave, and we are happy to know that we have achieved that with you.
We look forward to seeing you again and providing you with another wonderful experience.

Best regards,
The team at Francesco Hair Rugeley

Another great haircut.

Jo Sanders
14th May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always a lovely welcome, enjoyable conversation and a great cut and blow dry. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Jo,
Thank you so much for leaving us such a lovely review! We are thrilled to hear that you enjoyed your time with us and that you were happy with your cut and blow dry. Our team always strives to provide a warm and enjoyable experience for our clients. We appreciate your kind words and look forward to welcoming you back for your next appointment.
Best,
The team at Francesco Hair Rugeley

My visit to Salon today

Mandy Parkes
10th May 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

As always she is pleasant and professional. Listens to my requests.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Mandy,
Thanks so much for taking the time to leave a review for our salon. We are glad to hear that you had a positive experience and that our hairstylist was able to meet your expectations. We take pride in providing excellent customer service and ensuring that our clients are happy with their results. We appreciate your kind words about our team member's professionalism and attentiveness to your requests. Feedback like yours motivates us to continue delivering quality services to our clients.
Thank you again for choosing our salon. We can't wait to see you on your next visit!
Best regards,
The team at Francesco Hair Rugeley

Tone and hair cut

Joanne Docker
9th May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Libby talked me through the colour I wanted to achieve on the toner , which she then applied .
Edd talked me through the style I wanted to achieve and cut my hair accordingly.
Edd also dried and straightened my hair
I was very pleased with the results of both colour and cut .
I would 💯 recommend the salon for the professional and friendly atmosphere

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Joanne, we are thrilled to hear that you had a great experience with Libby and Edd at our salon! We always strive to provide a professional and friendly atmosphere for our clients. We are glad that Libby was able to understand and achieve the color you desired on the toner, and that Edd gave you a stylish cut and perfect finish with the drying and straightening. Thank you for your kind words and the 100% recommendation. We hope to see you again soon at Francesco Hair Rugeley! Best, The team at Francesco Hair Rugeley

Great service

Tim Jones
9th May 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

As always I received a great service. Many thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Tim,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had another great experience with us at Francesco Hair. It's always a pleasure to have you in our salon.

We truly appreciate your loyalty and support. Our team works hard to provide top-notch service to all our clients, and we're happy to know that we were able to meet your expectations.

We can't wait to see you again for your next hair appointment. Thank you for choosing Francesco Hair Rugeley. Have a fantastic day!

Best,
The Francesco Hair Rugeley Team

Great service

Hillary Corns
9th May 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Lovely warm welcome as usual. Sianie took the time to find out exactly what I wanted and delivered. Always a joy to get my hair done at Francesco Rugeley.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Hillary,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that Sianie took the time to listen to your hair needs. We strive to provide excellent customer service and it brings us so much joy to know that we have achieved that with you.

We truly appreciate your continued support and look forward to seeing you again for your next hair appointment.

Thank you again for your kind words!

Best, the team at Francesco Hair Rugeley.

Excellent!

Judi Whitehouse
1st May 2024
5.0
Appointment verified by SaloniQ Software

I chatted with the stylist Christina, about what I wanted to achieve and what I didn’t like. I felt confident in her understanding and knowledge. She was very friendly and attentive. I was delighted with my hair colour and cut! I won’t be going anywhere else! Fabulous!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Judi,

Thank you so much for sharing your positive experience at our salon with us. We're thrilled to hear that you had a great chat with our stylist Christina and that she was able to truly understand your hair goals and preferences. We take pride in ensuring that all our clients feel confident and comfortable during their appointments, so it's wonderful to know that Christina was both friendly and attentive.

It brings us joy to hear that you were delighted with your hair colour and cut. We appreciate your loyalty and are grateful to have you as a client. Thank you for choosing us and trusting us with your hair!

We look forward to seeing you again, Judi.

Best,
The Team at Francesco Hair Rugeley

Cut and blow dry

Anonymous
30th Apr 2024
Team Member: Ed
5.0

Always a pleasure friendly staff and atmosphere. Good advice always given and treated like an individual and not just a customer. Love going every 5 -6 weeks to keep style and shape.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Anonymous
30th Apr 2024
Team Member: Ed
5.0

Always a pleasure friendly staff and atmosphere. Good advice always given and treated like an individual and not just a customer. Love going every 5 -6 weeks to keep style and shape.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear reviewer,

Thank you so much for your kind words about our salon. We are thrilled to hear that you have had a consistently positive experience with our team and atmosphere.

We pride ourselves on providing excellent advice and treating our clients as individuals, not just customers. It means a lot to us that you feel valued and enjoy your visits every 5-6 weeks to maintain your style and shape.

We are grateful for your support and look forward to seeing you again soon.

Best regards,

The team at Francesco Hair Rugeley.

Colour and cut

Lisa Harvey
27th Apr 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Very happy with my hair Sianie did a fabulous job as always she is very polite friendly I love coming here to have my hair done thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Lisa,

Thank you for taking the time to leave such a lovely review for our salon. We're thrilled to hear that Sianie did a fabulous job on your hair. We always strive to provide a pleasant and friendly experience for our clients, and we're glad to know that you enjoy coming here to have your hair done.

Your kind words mean a lot to us and we'll be sure to pass your compliments onto Sianie. We look forward to seeing you again soon!

Best,
The team at Francesco Hair Rugeley

Mrs Sheila Harrigan

Sheila Harrigan
25th Apr 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always an enjoyable experience, relaxed atmosphere. Ed always pays full attention to your requests.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Sheila,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an enjoyable experience at our salon and appreciated our relaxed atmosphere.

We are glad that Ed provided you with a personalized and attentive service, as we strive to make every client feel valued and heard. Your satisfaction is our top priority and we are glad we were able to meet your expectations.

Thank you again for your kind words. We look forward to welcoming you back to our salon soon.

Warmly,
The team at Francesco Hair Rugeley

Wash and blow

Gina Gardner
24th Apr 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Sianie was lovely very chatty nothing too much trouble. So pleased with my hair looks fab. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Gina,

Thank you so much for leaving us such a positive review! We are thrilled to hear that you had a great experience with Sianie at our salon. Our team always strives to make our clients feel comfortable and satisfied with their hair.

We're glad you love your new hair! It makes us happy to know that we were able to help you achieve your desired look.

Thank you for choosing our salon and we hope to see you again soon!

Best wishes,
The team at Francesco Hair Rugeley

Roots and cut

Sharon Brear
19th Apr 2024
Team Member: Ed
4.5

Just great. Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Sharon,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. It means a lot to us.

We take pride in providing our clients with exceptional services and it's always rewarding to know that our efforts are appreciated. Your kind words have truly made our day!

We look forward to seeing you again and giving you another great experience. Thank you for choosing our salon.

Best wishes from the team at Francesco Hair Rugeley.

Roots and cut

Sharon Brear
19th Apr 2024
Team Member: Ed
5.0

Just great. Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Sharon,

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us. We strive to provide top-notch services and it's always wonderful to receive positive feedback.

We hope to see you again soon for your hair needs. Have a wonderful day!

Best,
The team at Francesco Hair Rugeley.

Excellent service

Dawn Southwell
19th Apr 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Have been to Francesco hair Salon, in Rugeley for many years. Ed is a fantastic hairdresser, always cuts and blow drys my hair really good, wouldn't go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hello Dawn,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you have been a loyal customer of our salon for many years and that Ed has consistently provided you with fantastic haircuts and blow drys. Your loyalty and kind words mean a lot to us.

We are grateful to have you as part of our salon family and we look forward to seeing you again soon. Please don't hesitate to reach out to us if there's anything else we can do for you.

Thank you again and take care!

Best,
The team at Francesco Hair Rugeley

Today

Pat Pedley
18th Apr 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Explained a bit fed up with longer hair at front so Ed cut my hair shorter, now the front won't drop into my eyes (annoying me)Really please with shorter style.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Pat,

Thank you for taking the time to leave us a review. We're glad to hear that you are pleased with your new shorter style and that the front no longer drops into your eyes. Our team always strives to understand and meet our clients' needs and preferences, so we're happy to know that this change has made a difference for you.

We hope to see you again at our salon and continue providing you with a great experience.

Best regards,
The team at Francesco Hair Rugeley

First time customer

Lucia Castle
12th Apr 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Really happy with my cut and my stylist was lovely- i will be returning and will have a patch test for foils.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Lucia,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with your cut and that our stylist treated you with care. We always strive to provide our clients with a positive and enjoyable experience.

We look forward to welcoming you back to our salon and performing your patch test for foils. Please let us know if there is anything else we can do to ensure your next visit is just as great.

Thanks again for choosing our salon. See you soon!

Best, The Team at Francesco Hair Rugeley

Cut and dry

Ben Howard
12th Apr 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Been using rugeley Franchesco for 30 years+ always a great friendly service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Ben, thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you have been a loyal patron of our salon for over 30 years. Our team takes great pride in providing a friendly and exceptional service to all our clients. We truly appreciate your support and we look forward to seeing you again soon. Best wishes, The Team at Francesco Hair Rugeley.

Rugeley

Susan Moss
11th Apr 2024
Team Member: Maicie
4.5
Appointment verified by SaloniQ Software

Fantastic colour by Maice & then a lovely trim and finish by Blaine. Thankyou to Edd and Dawn too for being so welcoming and friendly as usual!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Susan,
Thank you so much for leaving such a positive review for our team at Francesco Hair Rugeley! We are so happy to hear that you had a fantastic color with Maice and a lovely trim and finish with Blaine. Our team takes pride in creating beautiful results for our clients. And we are delighted to hear that Edd and Dawn made your experience even more enjoyable with their welcoming and friendly personalities. We truly appreciate your kind words and look forward to welcoming you back to the salon.
Best wishes,
The team at Francesco Hair Rugeley

Satisfied customer.

Philippa Bryan
11th Apr 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

I was very impressed with Maicie. She had a lovely professional and friendly attitude. Very efficient and did exactly what I asked for.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Philippa,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were impressed with Maicie's professional and friendly attitude. Our team takes great pride in providing excellent service to all of our clients.

We are glad to know that Maicie was able to meet your expectations and provide you with the exact look you were hoping for. We will pass along your kind words to her.

Thank you again for choosing our salon. We look forward to seeing you again soon!

Best,
The Team at Francesco Hair Rugeley

Excellent

Imogen Craig
9th Apr 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Very welcoming and friendly team, providing an excellent atmosphere and service. Cut and colour by Ed which is fabulous as always leaving me feeling very refreshed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Imogen,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you enjoyed your experience at our salon and that our team helped create a welcoming and friendly atmosphere. We're also glad to know that Ed provided you with a fabulous cut and color that left you feeling refreshed. We value your feedback and are always striving to provide top-notch services to all our clients.

We can't wait to have you back at the salon for another refreshing visit.

Best regards,
The Team at Francesco Hair Rugeley

Unhappy with haircut

Anonymous
8th Apr 2024
3.5

I visited your salon last week for a hair cut and I’m not 100% happy with it as my friend (who is also a hairdresser) had noticed that the one side was longer than the other, so she checked it for me and it was uneven and I had loads of graduation… i just wanted to let you know as I wouldn’t want this to happen to anyone else, it was a lovely environment as usual but the hair cut let it down

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Anonymous,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your recent hair cut at our salon. We take great pride in delivering high-quality services and it is disappointing to hear that we fell short on this occasion.

We truly apologize for the unevenness in your hair cut. Our team takes extra care in ensuring precision and we are sorry that we missed the mark with your hair. We appreciate your friend bringing it to our attention, as it helps us to improve our services.

Nevertheless, we are glad to hear that you enjoyed the overall environment at our salon. We value your business and will do everything we can to make your next visit a memorable one.

Thank you for choosing our salon and we hope to see you again soon.

Warm regards,

The Team at Francesco Hair Rugeley

Excellent salon experience

Anthony Thurstance
6th Apr 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always a warm welcome and great salon experience from Ed and his Team. I would highly recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Anthony,

Thank you so much for taking the time to leave us such a kind review! We always strive to make our clients feel welcome and provide them with a great salon experience, so we are thrilled to hear that you had such a positive experience with Ed and our team.
We truly appreciate your recommendation and we can't wait to have you back in our salon.

Warmest regards,
The team at Francesco Hair Rugeley

Fab haircut - as always!

Alice Aldridge
5th Apr 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Sianie did a great job again today. She’s so friendly/helpful and always listens carefully and delivers the perfect haircut - what more could I want?!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Alice,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our stylist, Sianie. It's wonderful to know that she was able to deliver the perfect haircut and her friendly and helpful demeanor added to your overall satisfaction.

We appreciate your kind words and we will definitely pass them along to Sianie. We look forward to seeing you again soon at our salon.

Best wishes,
Team at Francesco Hair Rugeley

Please change the music

Anonymous
4th Apr 2024
4.5

Lovely colour by Libby today, a rising star ⭐️ Great cut as usual by Ed ⭐️ Only thing that spoiled it for me today was the terrible music, Better choice next time please. Not everyone is 20 & wants to listen to club music

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi there!

Thank you so much for taking the time to leave a review for our salon, we truly appreciate it. We're thrilled to hear that you had a lovely experience with Libby and a great cut from Ed, as they are both very talented stylists.

We apologize for the music not being to your liking. We understand that not everyone enjoys club music and we will definitely take your feedback into consideration for future appointments. We want all of our clients to feel comfortable and relaxed during their time with us.

We look forward to seeing you again soon and providing you with another wonderful experience! Take care.

Best,
The team at Francesco Hair Rugeley

Great cut, friendly atmosphere

Clare Millington
4th Apr 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Maicie listened to my preferences and delivered a great cut that works perfectly for me. Loved the relaxing atmosphere in the salon - not intimidating at all, and a lovely hour of self-care.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Clare,

Thank you for taking the time to leave us a lovely review. We are delighted to hear that you had a great experience with our stylist Maicie and were happy with the cut she gave you. We are also glad to hear that you enjoyed the relaxing atmosphere in our salon and that it was a nice hour of self-care for you.

We strive to create a welcoming and comfortable environment for all our clients, and we are happy to hear that we succeeded in making you feel at ease. We hope to see you again soon for your next self-care session!

Best wishes from the team at Francesco Hair Rugeley.

Blow dry

Helen
2nd Apr 2024
Team Member: Maicie
5.0
Appointment verified by SaloniQ Software

Great thanks 👍🏼

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Helen,

Thank you so much for taking the time to leave such a great review! We're thrilled to hear that you had a positive experience at our salon.

Our team works hard to provide top-notch hair services for all of our clients, so it's always rewarding to receive feedback like yours.

We would love to have you visit us again soon and offer you another fantastic hair experience. Thank you once again for choosing our salon.

Best regards,
The team at Francesco Hair Rugeley

Love my new hair!

Jodie Simpson
2nd Apr 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

So so happy with my new hair, thank you Libby you are amazing! :) all the team at the Rugeley branch are so lovely, I have already recommended them to friends and family.
I will definitely be back soon for Libby to work her magic again :) x

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hey Jodie!

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you are happy with your new hair done by our amazing stylist, Libby. It's always a pleasure to hear positive feedback from our clients.

We are also glad to hear that you had a great experience with our team at Rugeley branch. We strive to provide a friendly and welcoming atmosphere for all our clients. It means a lot that you have recommended us to your friends and family, and we look forward to welcoming them as well.

We can't wait to see you again soon and for Libby to work her magic on your hair once again! Take care.

Team at Francesco Hair Rugeley

Very pleased as always

Corrina
31st Mar 2024
Team Member: Ed
5.0

Excellent service always with a smile. Ed listened to my wishes and advised accordingly. Totally professional. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Corrina,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon and that Ed was able to provide you with excellent service and professional advice. We will be sure to pass on your kind words to him.

We strive to ensure that each and every one of our clients leaves our salon feeling satisfied and happy, so we are delighted to know that we were able to meet your expectations. Please do not hesitate to let us know if there is anything else we can do to make your future visits even more enjoyable.

Thank you again for your support and we look forward to welcoming you back to our salon soon.

Best wishes,

The Francesco Hair Rugeley team

Excellent

Jacquie Whitehouse
30th Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always made extremely welcome it’s my down time & enjoy my pampering time & meeting up with Ed & the team, always on a high when I leave been having my hair done there over 30 yrs 👏👏👏

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Jacquie,

Thank you so much for taking the time to leave us such a lovely review! It means a lot to hear that you've been a loyal customer for over 30 years. We're so glad to hear that you always feel welcome and enjoy your time with Ed and the team. It's our goal to make sure everyone leaves feeling pampered and happy. Looking forward to seeing you again soon!

Best,
The team at Francesco Hair Rugeley

Beautiful hair

Charlotte Webb
29th Mar 2024
Team Member: Libby
5.0
Appointment verified by SaloniQ Software

Libby was very friendly and understood exactly what I wanted.

Maicie was also friendly as she trimmed and blow dried after my colour service.

All round excellent service, thank you.

I will be returning for my future appointments!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Charlotte Webb,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Libby and Maicie at our salon.

Our team at Francesco Hair Rugeley strives to provide friendly and impeccable service to all of our clients, so your feedback means a lot to us. We're glad that Libby was able to understand exactly what you wanted and that Maicie also provided excellent service while trimming and blow drying your hair.

We're excited to have you back for your future appointments and we'll make sure to provide the same level of service that you experienced before. Thank you once again for choosing Francesco Hair Rugeley, and we look forward to seeing you soon!

Best,
The Team at Francesco Hair Rugeley

Another good day!!

Esther Morris Jones
28th Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Edith commented on my hair as,soon as I walked in to see her....and my husband still loves the colour!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Esther Morris Jones,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Edith received you with such enthusiasm and that your husband loves your hair color! We are always committed to providing an exceptional experience to our clients, and it makes us very happy to know that we were able to achieve that with you.

We truly appreciate your kind words and thank you for choosing our salon. We look forward to seeing you again in the future!

Best regards,
The team at Francesco Hair Rugeley

Colour cut

Julie Chapman
24th Mar 2024
Team Member: Sianie-Leigh
5.0
Appointment verified by SaloniQ Software

Excellent service from start to finish

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Dear Julie,
We are delighted to hear that you had an excellent experience at our salon. Thank you for taking the time to write such a kind review. It really means a lot to us.
Our team always strives to provide top-notch service from start to finish and we are thrilled that this was reflected in your visit.
We hope to see you again soon for another amazing experience!
Best wishes,
The team at Francesco Hair Rugeley

Service

Kate Bordley
23rd Mar 2024
Team Member: Ed
5.0

Ed just delivers absolutely every time. My family of five travel for an hour every 5 weeks just to receive the fabulous service that Ed and his team deliver. I cannot recommend them highly enough !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Kate!

Thank you so much for taking the time to leave such a lovely review. We're delighted that you and your family are willing to travel an hour every five weeks to visit us at our salon. We are so grateful for your loyalty and support.

We will make sure to pass along your kind words to Ed and our team. We are dedicated to providing fabulous service and we are thrilled to hear that it shows in our work.

Thank you again for choosing to visit our salon. We look forward to seeing you and your family again soon!

Warmly,
The team at Francesco Hair Rugeley

Feedback

Carole Devine
23rd Mar 2024
Team Member: Ed
5.0
Appointment verified by SaloniQ Software

Always a great experience at Francesco's Rugeley.

Service
Value
Result
Cleanliness
Atmosphere
Response from Francesco Hair Rugeley

Hi Carole,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you always have a great experience at our salon. It means a lot to us that our customers are happy with our services.

We take pride in providing exceptional customer service and delivering top-notch results. Your satisfaction is our number one priority, and we're delighted that we have been able to meet your expectations.

Thank you for choosing us for your hair care needs. We appreciate your support and look forward to seeing you again soon!

Best,
The Team at Francesco Hair Rugeley