Francesco Hair Hanley

4.96
54 Broad Street, Hanley, Staffordshire, ST1 4EU

About us

Welcome to the Francesco Hair Salon in Hanley! Our spacious, luxurious salon on Broad Street offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.96
81 verified reviews
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Filter by rating

Fabulous team and Stylist

Tracy Joinson
11th Oct 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Always feel very welcome by all of the Salon team. I am so pleased with my cut and colour, advice and recommendation.. Thankyou Frankie and Chloe see you soon

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Response from Francesco Hair Hanley

Hi Tracy,

We are thrilled to hear that you always feel welcome and that you are pleased with your cut and color.
We can't wait to have you back at the salon! Frankie, Chloe and the rest of the team are looking forward to seeing you soon and creating another beautiful look for you.

Take care,
The team at Francesco Hair Hanley

Brilliant

Tracy Paddock
7th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Michelle is amazing, I never know what I want done, so she talks me through all the options beforehand, and I always come away with a beautiful cut and style.

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Response from Francesco Hair Hanley

Hi Tracy,

Thank you so much for your kind words about our stylist Michelle! We are thrilled to hear that she took the time to talk you through all the options and that you always leave with a beautiful cut and style.

Best,
The Team at Francesco Hair Hanley

Salon visit

Claire Dawson
5th Oct 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Fantastic colour and cut!

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Response from Francesco Hair Hanley

Hi Claire,

We are delighted to hear that you are happy with your recent colour and cut at our salon.

Best,
The team at Francesco Hair Hanley

Cut

Peggy Mcgarrity
5th Oct 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Excellent service skilled individual

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Response from Francesco Hair Hanley

Hi Peggy,

We're thrilled to hear that you had an excellent experience at our salon and that you felt our team member was skilled.

Take care! - The team at Francesco Hair Hanley

Super new short cut!

Charli Weller
3rd Oct 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Frankie was brilliant. Gave me a luvly fresh short cut to replace my tired and frazzled bob-length style. Really listened and discussed the cut before and during, and made me feel great! Thanks, Frankie...love being short again!
Also...super-friendly chatty atmosphere in the salon..a luvly place. šŸŒŸšŸŒŸšŸŒŸšŸŒŸšŸŒŸ

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Response from Francesco Hair Hanley

Hi Charli,

We are so glad to hear that you had a great experience with Frankie and that you love your fresh new short cut.

Best, The Team at Francesco Hair Hanley

FAB U LUS

Christine Adams
3rd Oct 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Fabulous haircut as always and a nice catch up with life ā€¦ā€¦.

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Response from Francesco Hair Hanley

Hi Christine!

We are thrilled to hear that you had a fabulous haircut at our salon and enjoyed catching up with us. We always love chatting with our amazing clients like you.

All the best,
The team at Francesco Hair Hanley

Perfect hair styling and amazing customer service

Sharon
2nd Oct 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

I always look forward to coming to the salon, everyone is so friendly and welcoming. Frankie is just amazing, she is the perfect stylist and always knows how to make my hair look perfect.

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Response from Francesco Hair Hanley

Hi Sharon, thank you for taking the time to leave such a lovely review! We are so happy to hear that you always enjoy your visits to our salon and feel welcomed by our friendly team

Best,
The Team at Francesco Hair Hanley

Perfect

Nikki Woodhouse
29th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Iā€™ve been going to the salon for years and wouldnā€™t change. Jacky does a supper Job, always listens and works with me (I know Iā€™m a pain). Iā€™ve got short hair and Iā€™m extremely picky šŸ˜And Chloe looks after my colour and has got it spot on. I get so many compliments about my hair. All such lovely ladies, so much fun and welcoming.

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Response from Francesco Hair Hanley

Hi Nikki,

Thank you so much for taking the time to leave us a review!
We're thrilled to hear that Jacky has been doing an excellent job with your short hair and that Chloe has been nailing your color. We know how important it is to have a stylist who listens and works with you, especially when it comes to something as personal as hair.

Best,
The Team at Francesco Hair Hanley

Excellent

Jenny Leese
29th Sep 2024
Team Member: Fiona
5.0

Been with Fiona over 20 years knows me so well not going anywhere

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Response from Francesco Hair Hanley

Hi Jenny,

Thank you so much for your lovely review! We truly appreciate your loyalty and trust in our stylist, Fiona. It means a lot to us that you have been a happy customer for over 20 years.

Best,
The Team at Francesco Hair Hanley

Fresh cut

Julia Smith
27th Sep 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe was so good explained everything she was doing , friendly and very professional, will definitely book in Chloe again

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Response from Francesco Hair Hanley

Hi Julia,

Thank you for sharing your positive experience with Chloe! We are delighted to hear that she provided you with excellent service and made you feel comfortable during your visit.

Warmly,
Francesco Hair Hanley Team

Coxyā€™s opinion

Micheal Cox
26th Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

It was alright thanksā€¦..šŸ˜‚

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Response from Francesco Hair Hanley

Hi Micheal!

Thanks for visiting our salon and taking the time to leave a review. We're glad to hear that you found your experience here "alright".

Warmly,
The team at Francesco Hair Hanley

Absolutely Incredible!

Lucy Elliott-Darling
24th Sep 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe was incredible! I came in with a rough idea of what I wanted and showed her some inspiration pics. She came up with some really good ideas and talked me through it, and the finished result is amazing! She even coached me through how to maintain the new style which was incredibly helpful!

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Response from Francesco Hair Hanley

Hi Lucy

It's great to hear that Chloe was able to offer some great ideas and guide you through maintaining your new style. We are always looking to provide our clients with helpful tips and advice to keep their hair looking fabulous.

Best,
The Team at Francesco Hair Hanley

Mrs

Chris Callear
21st Sep 2024
Team Member: Fiona
5.0

Been going Francescos well over 20yrs and not once have i had anything to explain about spot on with cut and colour and all staff are lovely

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Response from Francesco Hair Hanley

Hi Chris,

Thank you so much for being a loyal customer for over 20 years! We appreciate your kind words about our salon and are glad to hear that you have always been satisfied with our services, from cut to color.

Best regards,
The team at Francesco Hair Hanley

Colour

Patricia Smith
21st Sep 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

After a consultation with Chloe I followed her advice and went a shade darker. I love it ā¤ļø

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Response from Francesco Hair Hanley

Dear Patricia Smith,

We are thrilled to hear that you had a great experience with Chloe and love your new hair color.

We hope to see you again soon for your next appointment!

Best regards,
The team at Francesco Hair Hanley

Hair appointment 17 September

Chris Daniels
18th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

I am a long standing customer of Jackyā€™s and always welcome any advice she gives about the state of my hair and suitable style. I was already booked in for a colour today. I was extremely satisfied with how my hair was cut and styled as well as coloured by Chloe. I am always made very welcome at my visits and feel part of the family. I would not hesitate in recommending the salon and all of itā€™s staff.

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Response from Francesco Hair Hanley

Hi Chris,

Thanks so much for your lovely review! We are so happy to hear that you are a satisfied and long standing customer of our salon.We are glad that you were pleased with your colour, cut and style.

Best,
The Team at Francesco Hair Hanley

Excellent service as always

Jackie Capewell
16th Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Fantastic as always. I love every minute of my time at this salon. Friendly caring and attentive staff and Fiona ensures i always leave happy with my cut and colour. If i could give 10 stars i would

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Response from Francesco Hair Hanley

Hi Jackie,

Fiona will be thrilled to know that you are happy with your cut and colour every time. We always strive to ensure that our clients leave feeling confident and satisfied with their results.

Warmly,

The team at Francesco Hair Hanley

Transformation accomplished

Mrs Karen Peters
14th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Totally regenerated - all soft and lovely šŸ„°

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Response from Francesco Hair Hanley

Dear Mrs. Karen Peters,

Thank you so much for your wonderful review! We are thrilled to hear that you were totally regenerated after visiting our salon. Your satisfaction is our top priority and we are delighted to know that our services left you feeling soft and lovely.

Warmly,
The Team at Francesco Hair Hanley

Mrs

Anonymous
14th Sep 2024
5.0

Love coming here jacky is brilliant don't know what I would do without her everybody is so friendly highly recommended

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Response from Francesco Hair Hanley

Dear valued customer,

We are delighted to hear that you love coming to our salon and that Jackie has been doing a great job for you.

The team at Francesco Hair Hanley

3 Week visitor

Anonymous
12th Sep 2024
5.0

Amazing šŸ¤© I am usually Frankieā€™s client, on this occasion Fiona looked after me in Frankieā€™s absenceā€¦Love my visits to the salon, everyone is always so lovely and professional xx

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Response from Francesco Hair Hanley

Hi there,

Our team is always happy to step in and make sure that our clients are well taken care of.

Thank you for your kind words about our staff and their professionalism. We truly appreciate your support and we look forward to seeing you again soon.

Warmly,
The Team at Francesco Hair Hanley

Quality hsirdressing

Jacky Redgwell
12th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

My visit was, as always, much more than hairdressing. I always leave feeling refreshed and rejuvenated. Good conversation, laughs and a quality cut. What more do you need from a hair dressing experience. Thank you.

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Response from Francesco Hair Hanley

Hi Jacky!

Thank you so much for taking the time to leave this lovely review. . We're glad our team was able to provide good conversation, laughs, and a quality cut for you. We truly appreciate your support and hope to see you again soon.

Take care! -Team at Francesco Hair Hanley

Quality hsirdressing

Jacky Redgwell
12th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

My visit was, as always, much more than hairdressing. I always leave feeling refreshed and rejuvenated. Good conversation, laughs and a quality cut. What more do you need from a hair dressing experience. Thank you.

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Best bit of pamper time!

Mrs Deborah Mohindra
12th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Fabulous as always,

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Great Experience

Janet Hammersley
11th Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Wonderful salon ,friendly staff very experienced stylists .I would rate this salon 10/10

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Extremely satisfied customer

Jacquie Forrester
10th Sep 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Today I visited the salon and after my consultation with Jackie and Chloe, as I fancied a change, they suggested a new colour and style.

As always the staff are very friendly, attentive and professional, but above all else I am so happy with my new hairstyle and colour.

I can honestly say as a returning customer I wouldnā€™t go anywhere else and today Jackie and her team have exceeded my expectations.

I just love how Jackie cuts my hair exactly how I want it. A big THANK YOU to Jackie and all the girls.šŸ¤©

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Hair appointment

Jenny Lodey Young (Locker)
9th Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Excellent as always, I've been coming to Fiona for a long time and I have recommended her to all my family and friends. My hair always looks beautiful, she makes me feel like one of the family xxxxxx brilliant as always Fiona

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Happy Hair

Gill Humphries
7th Sep 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Another beautiful cut and colour. Always leave the salon happy

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Brilliant As Always

Karen Staton
7th Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Fiona as always did a fantastic job love the colour of my hair. Great advice and knowledge

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Very happy customer!

Shiobhan Aston
7th Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Fiona took her time to talk me through what was best for my hair as it was quite damaged from bleaching. The colouring techniques she recommended came out perfect and I left feeling really happy with the finished colour and style.

Thank you so much!

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Response from Francesco Hair Hanley

thank you so much for your lovely review, it was a pleasure meeting you. see you on your next appointment

Amazing as ever!

Angie Dundas Gwilt
5th Sep 2024
Team Member: Fiona
4.5
Appointment verified by SaloniQ Software

Fi, is the best, always does an amazing job and makes me feel tops. All the team are a pleasure to be around! There always a lovely atmosphere, it must be a pleasure to work there.

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Always perfect šŸ¤©

Elaine Proctor
1st Sep 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

Even when I mess up my appt and arrive a whole day early - Steph sorts everything out with her professionalism and cheery smile Oh and of course - I love my hair every time - absolutely perfect Thanks Steph

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Thank you

Melinda Black
1st Sep 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

It always feels like a special day when I am at Francescoā€™s. I always get what I want for both colour and style as Fiona will always listen to what I would like to have done + this is where I get the best ā€˜capuccinoā€™ I have ever tasted. Thank you

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Friendly and professional

Gordon Coombs
31st Aug 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

A thoroughly enjoyable experience in great surroundings with a very professional and friendly stylist. Thank you Steph.

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Long standing, satisfied customer

Carolyn Owen
30th Aug 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Excellent service. Been to Francescos for many years (decades even) and to Fiona in particular. Always come away looking younger, more happy and with increased confidence. The salon is like home from home as youre made to feel very welcome

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Long standing, satisfied customer

Carolyn Owen
30th Aug 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Excellent service. Been to Francescos for many years (decades even) and to Fiona in particular. Always come away looking younger, more happy and with increased confidence. The salon is like home from home as youre made to feel very welcome

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Miss

Klaudia
30th Aug 2024
Team Member: Chloe
5.0

I would like to thank you Chloe, for your wonderful work. It was a real pleasure and I love, love the hair colour. I have never looked so beautiful and it's all thanks to you. Also, you really helped me to relax and take the day easy. I would 100000% recommend!! Till next time xxx

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5 star review

Jessica Fong
29th Aug 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

I am fussy about my hair . Been to loads of hairdressers in the past but they never cut my hair right . But I Love how Frankie do my hair each time I visit. She always listens and give me ideas what would suit me and looks good every time and love it so much . She is the only an hairdresser I trust . Friendly atmosphere .

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First Class Service

Liz Ball
29th Aug 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

I have been going to this Salon now for 10 years and would not go anywhere else! The salon itself always feels calm and welcoming. Frankie is both friendly and professional; she has the balance just right! I have confidence in the advice that I am given and I never leave the salon feeling unhappy with the service. Thank you Francesco!!

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Simply the best

Pat Bentley
28th Aug 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Excellent cutting and friendly service as usual. Been coming here since 1990 so must be doing something rightā¤ļøā­ļøšŸ’‡ā€ā™€ļø

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Simple The Best

Jan Cleaver
28th Aug 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

I have been a client at Francescoā€˜s Hanley
for many years and would not Consider going anywhere else all of the stylists are so professional and friendly and talented.

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Brilliant

Mrs Pamela Ann Bromley
27th Aug 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Amazing colour and cut as always .

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Lovely Salon

Sarah Lightfoot
27th Aug 2024
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Love my cut . Really lovely salon. Would recommend

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Best hairdresser in Hanley

Samantha Journet
27th Aug 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Jackie never fails with my cut or colour.It is the best cut and colour had for years.Would highly recommend and would certainly not go anywhere else..

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Hair appointment

Carol Fowler
27th Aug 2024
Team Member: Jacky
4.5
Appointment verified by SaloniQ Software

Really good and knowledgeable. Fun to talk to.

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Great treatment

Julie Gimblett
23rd Aug 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

As usual, professional, great job and service.

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Ace place for a haircut

Sara Williams
21st Aug 2024
Team Member: Fiona
5.0
Appointment verified by SaloniQ Software

Great experience - brilliant stylist and fabulous haircut

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Letā€™s great service

Mrs Belinda Clarke
20th Aug 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

Iā€™ve been coming here for a few years now and the team are always so friendly and professional.

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Colour advice

Sharon Price
18th Aug 2024
Team Member: Jacky
5.0
Appointment verified by SaloniQ Software

What fantastic service I received, having had a home colour disaster Jacky provided excellent advice to which I just ended up with a fantastic cut to which made a whole lot of difference. What a lovely friendly experience I received a very happy lady left the salon. I will definitely be returning. Thank you.

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The place to be, a cut above the rest!

Steve Ball
16th Aug 2024
Team Member: Michelle
5.0
Appointment verified by SaloniQ Software

Its like having your hair cut and styled by a family friend. Great service, never anything less.

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Best salon ever

Colin Crutchley
16th Aug 2024
Team Member: Stephanie
5.0
Appointment verified by SaloniQ Software

This place is the bomb yo. Perfect every time and the best group of professional stylists in town.

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Another lovely Francesco experience

Catherine Matlock
16th Aug 2024
Team Member: Frankie-Lea
5.0
Appointment verified by SaloniQ Software

Itā€™s always a joy to visit Frankie. She listens to what I think I want, offers really helpful and professional advice and takes great care with hair cutting and styling. And sheā€™s such lovely company too! And I get great cappuccinos!

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