Response from Hobbs - Cowbridge
Dear Maxine,
Thank you for taking the time to share your experience at our salon. We are truly sorry to hear about the disappointment and frustration you have faced with the color and cut services provided by Georgina and Abi.
We completely understand how important your hair is to you and we are disappointed that we were not able to meet your expectations. We pride ourselves on providing excellent service and we are disappointed to hear that this was not the case for you.
As a team at Hobbs - Cowbridge, we strive to provide the best possible experience for our clients and we are sorry that we were unable to do so for you. We want to assure you that we are taking your feedback seriously and will make necessary changes to ensure this does not happen in the future.
We apologize for any inconvenience you may have faced and hope that you are able to find a new salon that can help you with your hair concerns. Thank you once again for your feedback and we wish you all the best.
Warmly,
The team at Hobbs - Cowbridge