Unlike other local beauty salons, we specialise in waxing – nothing else. It’s one of the reasons why we’ve got a reputation for offering “the best bikini wax in Cardiff”.
Hot waxing is our craft and our specialism – and we’re really good at it. Just check out the happy feedback from countless clients (including celebrities) who wouldn’t trust their unwanted hair to anyone else.
Face
Body
First time going for a wax and Adele put me such at ease, explained exactly what she was doing the whole time and the salon itself is such a great vibe! So pleased and would definitely come again x
Thanks Shayla, lovely to meet you and great wax, feeling prepped for holidays!
Hi Katie, thank you so much for taking the time to leave a review! We're happy to hear that you had a great experience with Shayla and that your wax has left you feeling prepped for your hols. Have a great time xx
Casey was amazing for my first wax, made me feel so comfortable & at ease. Beautiful salon also.
Thank you!
Hi Amy,
Thank you so much for taking the time to leave a review! We are thrilled to hear that Casey made you feel comfortable and at ease during your first wax. Our team works hard to create a welcoming and relaxing atmosphere in our salon.
We are also glad that you enjoyed the salon itself.
Wax on...
The team at Madame Wax
Despite being late for my appointment, I received excellent service from the understanding staff. I’ve been a customer for years and will always come back
Hi Ana,
Thank you so much for taking the time to leave us a review. We truly appreciate your loyalty as a customer we really do.
We are happy to hear that despite being late for your appointment, you still received excellent service from the girls. We always strive to make sure our customers feel valued and taken care of.
Madame Wax x
Always friendly professional quick, which is exactly what you need when your in those positions 😆
Hi AH,
I agree, we get to know you intimatley very quickly haha. Thanks for taking the time to leave a review it does help us. Madame Wax xxx
It is my first time being done properly, What an experience! I was made to feel at ease. I was dealing with somebody that knew exactly what they were doing. All in all, I am very impressed!
Dear Vanessa,
Just wow what a lovely review, thank you so much for taking the time to leave one. We are thrilled to hear that you had a great experience with us and that Adele made you feel at ease & did a grand job. She's got great attention to detail.
We look forward to welcoming you back for future treatments. Our team at Madame Wax is always here to ensure that you leave feeling satisfied and pampered. Thank you for choosing our salon for your first time and for your kind words.
Best regards,
The team at Madame Wax
Courtney was fabulous and made the painful 🤣 experience much more manageable. Clinic was beautiful and so clean
Thankyou Hayley for your kind words leaving a positive review really helps businesses to grow so again thanks for that. Oh and we do have a cleaning rota we're so all over that haha. take care Madame Wax x
Shayla was great! Really thorough and neat, barely any discomfort thank you.
Hi Ceri,
Thank you for taking the time to leave a review! We are thrilled to hear that you had a positive experience with Shayla at our salon. To boot a % off aswell bonus for you! We take pride in our team's thoroughness and expertise, and we are glad that you found the waxing to be comfortable and neat. We appreciate your kind words and look forward to seeing you again soon!
The team at Madame Wax xx
No complaints at all. Very professional and friendly service.
Hey G thanks for the lovely comments, so glad you were happy. Madame Wax x
First time being waxed at Madame Wax, Adele made me feel very comfortable and welcome. She was very thorough with my wax.
Woo hoo thats me, thanks Zenia so kind and glad I made you smile as you strutted out haha. Adele x
I would highly recommend madame wax and casey made me feel relaxed and did an amazing job.
I have not had a wax in years and was very nervous but madame wax is a relaxing atmosphere and I felt at ease
Hi Angharad,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at our salon and that Casey helped you feel relaxed and at ease during your visit. We understand that waxing can be nerve-wracking, especially after not having one for a long time, so we greatly appreciate your trust in us.
Best,
The team at Madame Wax
Fab service as always! No rash or discomfort, super smooth, not uncomfortable either! Thanks Donna xx
Hi Helen,
Thank you for taking the time to leave such a lovely review! We are so glad to hear that you had a fab experience at our salon. Our team takes pride in providing top-notch service and ensuring that our clients are left feeling smooth and comfortable.
We will definitely pass on your kind words to Donna, she will be thrilled to know that her service was appreciated. We look forward to seeing you again soon!
The team at Madame Wax xx
Amazing buisness
Thanks Maddison we all try, the girls are great I couldnt do it without them. Adele x
felt very comfortable and it went by super fast!! totally recommend and will come again!!
Hi Melina,
Thank you so much for taking the time to share your experience at our salon. We're thrilled to hear that you felt comfortable during your visit. We always strive to provide a comfortable and efficient service for all our clients.
It means a lot to us that you recommend our salon. We can't wait to see you again soon!
Thank you again for your lovely review.
Adele
The team at Madame Wax
Always a wonderful and comfortable experience. I started coming here in January, been a regular customer since and now they have a customer for life. The best customer service from all the people who work there 😍
Hi Sarah-Louise,
Thank you so much for your kind words and for being a loyal customer at our salon. We are thrilled to hear that you always have a wonderful and comfortable experience with us. It means a lot to know that you have become a regular customer since January and have chosen us for all your waxing needs.
We are grateful for your support and are delighted to have you as a customer for life.
Thank you again for taking the time to share your positive feedback. We can't wait to see you again at our salon. Have a great day!
The team at Madame Wax xxx
Had my legs waxed today with Donna, she always does a fabulous job. Thanks x
Isnt she the best! thanks for the review Deborah. Adele x
This place is amazing every single time. In and out, really good service and an excellent wax once again! I have now been waxing for nearly 10 years and after covid I found MW and haven’t looked back!
Hi Elin, thank you so much for taking the time to leave such a kind review. We're thrilled to hear that you have consistently had a great experience at our salon. See you again soon. Madame Wax x
Due to other commitments I had to leave it longer than preferred for my waxing but Casey was delighted and soon had me looking more presentable than when I arrived. Thank you very much.
Hi Kirsten, thank you for taking the time to leave us a review. We're glad to hear that Casey was able to make you feel more confident and presentable during your visit with us. We hope to see you again soon at Madame Wax. Take care! -The team at Madame Wax
It was my first time here at Madam Wax and also my first time having an intimate wax done. I hadn’t slept for 3 weeks after booking because of how scared I was. I arrived half hour early and spoke to Donna and Adele before my treatment and both made me feel so welcome before I even had any treatment. When it was time for my treatment Adele spoke me through everything and made me feel very comfortable. Every question I had was answered I couldn’t have asked for a better therapist for my first time and will 100% be sticking with Adele. I would recommend to EVERYONE!!! I will be able to sleep perfectly from now on knowing I’m looked after when I come into the shop. Thank you a million times over.
Hey Anon haha
I know who you are!! and thanks lovely you were easy peasy to wax and lovely to get along with. Glad you were happy. Adele xx
Absolutely lovely experience from the start. I felt very comfortable and was given lots of aftercare advice and tips.
Thankyou Charlotte hope to see you soon xx
Another amazing wax with Jenny! She always makes me feel relaxed & at ease. The results are always perfect. She pays lots of attention to detail and is super skilful at what she does!
Hey Anghard,
Thanks for the lovely comments I shall pass them onto Jenny. Madme Wax xx
Incredibly thorough and pain free Shayla is fab!
Thankyou Caroline for your feedback. I would love to know how we could have made it 5 stars ? We are always trying to make it the best possible experience. thanks Adele
I had my first waxing appointment at Madame Wax and it was a great experience! Jenny was amazing, professional and made me feel really comfortable. I have already booked my next appointment! 😊
Hi Claudia,
We are thrilled to hear that your first waxing experience at Madame Wax was a great one! Jenny is one of our top professionals and we are so glad to hear that she made you feel comfortable during your appointment.
We are looking forward to seeing you again for your next appointment. Don't hesitate to let us know if there is anything else we can do to make your experience even better.
Thank you for choosing Madame Wax and we can't wait to see you soon!
The team at Madame Wax
It was my first time getting a wax and my whole experience was incredible, my therapist shayla made sure I was completely comfortable and was so lovely, she was extremely professional and I had a 10/10 experience at Madame wax thanks to Shayla I will definitely be coming back
Hi S,
We are happy to hear that you had a great first waxing experience with us at Madame Wax! It's wonderful to know that Shayla took such good care of you and made sure you were comfortable throughout the whole process. We are proud of our team's professionalism and it's fantastic to hear that you had a 10/10 experience with us. We can't wait to welcome you back for another waxing session. Thank you so much for choosing us!
Best,
The Team at Madame Wax
Excellent service as always. Courtney’s friendly and chatty style definitely moves the focus away from the waxing. Very thorough and professional.
Thankyou so much for your feedback Donna, out of interest why do you come to us if we are more expensive than other salons? It would be great to understand your reasoning on why you visit us. Adele x
The most painless intimate wax I have ever had. Would highly recommend to anyone. Great service thanks
Thankyou Zoe for taking the time to give us your feedback. x
Absolutely amazing made me feel so comfortable, very informative. Kept me talking throughout the wax, which helped a lot. Definitely coming back. Lovely atmosphere and very clean.
Dear Ella,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing 1st visit to the salon. Our team prides itself on making our clients feel comfortable and well-informed during their visit.
Im glad you've also been back afew times AND we even share the same surname, it was ment to be haha
Adele @ Madame Wax x
Shayla was brilliant, put me at ease, chatted through the app to ease my nerves. She was gentle and professional.
Hey give it up for Shayla, so glad you were happy hope to see you again soon. Madame Wax x
10/10 would recommend. Great service and great vibes. Very professional but all caring and just great service
I just love it when the team come together which thankfully is very often. takecare xx
Unlike other local beauty salons, we specialise in waxing – nothing else. It’s one of the reasons why we’ve got a reputation for offering “the best bikini wax in Cardiff”.
Hot waxing is our craft and our specialism – and we’re really good at it. Just check out the happy feedback from countless clients (including celebrities) who wouldn’t trust their unwanted hair to anyone else.
