TONI&GUY Bath

2, New Bond St, Bath, Somerset, BA1 1BL

About us

New Bond Street TONI&GUY Bath is located in the heart of this beautiful historic city. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. Our team of stylists and technicians have worked alongside the international Artistic team on events including London Fashion week and the Clothes show live. Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Our technical services include Racoon Hair extensions and the nano keratain smoothing treatment.

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Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 11:00 - 17:00

Reviews

4.76
611 verified reviews
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Tom is great!

Katalin Ralph
9th Feb 2019
5.0
Appointment verified by SALONGENIUS Software

Polite, and good service as always

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Response from TONI&GUY Bath

Thank you Katalin! We agree, Tom is great! look forward to seeing you again soon

Toni&Guy Bath

Best salon in Bath

Annette Colegate
9th Feb 2019
5.0
Appointment verified by SALONGENIUS Software

I've been comming to see Liam at Toni & Guy for over 11 years now. Hand on heart, always a smiley welcome, good service + great haircut. Thanks guys.

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Great Salon

Tammy prescott
5th Feb 2019
5.0
Appointment verified by SALONGENIUS Software

Always fantastic service. Emily is just the loveliest lady she is a fantastic stylist and a great girl. I have to say ALL the staff are really talented, friendly, sociable and polite. The salon always has a lovely atmosphere they really come across as a family. Would not go anywhere else

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Great ... as usual !

Dawn Denning
31st Jan 2019
4.5
Appointment verified by SALONGENIUS Software

Lisa colours my hair every time and she does an amazing job !! Does exactly what I ask !! Brilliant

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Great customer experience

Sarah lane
30th Jan 2019
5.0
Appointment verified by SALONGENIUS Software

The team are incredibly friendly. Liam listens and also offers his expertise in a way that you end up with the perfect cut.

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Hair cut with Elliot

Penny Simons
30th Jan 2019
5.0
Appointment verified by SALONGENIUS Software

Brilliant haircut; attractive salon; friendly atmosphere = good experience

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Fab!

Robyn
27th Jan 2019
4.5
Appointment verified by SALONGENIUS Software

Love the service I receive at Toni and Guy. I had a colour and highlights and am thrilled with how it looks

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Creative Style

ADRIAN EWER
22nd Jan 2019
4.5
Appointment verified by SALONGENIUS Software

Great haircut yesterday from Cerys, thank you, great attention to detail and a super style.

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Amazing with Children!!!

Sarah Williams
21st Jan 2019
5.0
Appointment verified by SALONGENIUS Software

My little boy has struggled for years and years getting his hair cut. I finally took him to my salon. The staff were smiley, talked about his interests and he’s already said he can’t wait to go again with me. Thank you as ever for being Brilliant T&G Bath x

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Great service

Katie Bottomley
19th Jan 2019
4.0
Appointment verified by SALONGENIUS Software

It was the first time I'd been to Toni and Guy and I wasn't disappointed. I felt totally relaxed and at ease.
I wanted a fringe which I hadn't had in years and my hairdresser Cerys talked me through every stage of the haircut making sure I ended up with the exact length and style I was happy with.

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3 month cut and blow dry

Sandra Barnes
19th Jan 2019
5.0
Appointment verified by SALONGENIUS Software

Excellent service as normal. Very good cut of my thick strong hair. Talked to me about what type of cut I wanted and made good suggestions to guide me. Every part of the service handled very well.

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Hair

Nicola
19th Jan 2019
4.5
Appointment verified by SALONGENIUS Software

I had my hair cut by Ada in Bath. Best haircut i have had for a long time. Ada really lovely and listens to how you wish to have your hair done. Definately returning.

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Terrible atmosphere and service

holly
3rd Jan 2019
1.0

It was like no one wanted to work or be there. Really disappointing.

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Excellent as always

Tiff Barrett
18th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I am never disappointed in the customer care and the technical ability of Elliot.

He is always very friendly and professional and I have always been delighted with the haircut I receive.

The whole team is welcoming and I love the online booking system. I live in the UAE and get my hair cut each time I come back, this is such a brilliant service...but you need to offer the option to cancel online too.

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Excellent as always

Martin Muir
17th Dec 2018
5.0

Brilliant service from Liam and Kerys.

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Response from TONI&GUY Bath

Lovely to see you Martin, happy Christmas

Toni&Guy Bath team

Bad service, Bad atmosphere

Emily Hunter
14th Dec 2018
1.5

Really disappointed with the experience I received here. Heard really good things from the reviews and also from a friend but was shocked as I walked into the salon to a group of staff standing behind reception who all stopped talking and stared at me which i found intimating, I asked if they had any availability for a wash and blow dry. No one responded at first, all looked each other, I felt extremely awkward and with out even really looking at the computer a lady called ***** replied "not today we don't." No offer to look for another day or to offer any type of help at all. It was like they just didn't want to work. The salon was very quiet at the time also. When I then turned to walk out ***** then in a very sarcastic voice said "bye then" and everyone started giggling with someone say "LOL *****!" as I left hence why I know the girl that served myself s name . I felt so embarrassed and intimidated. My advice, do not go here, beautiful salon, Very bitc*y team!

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Response from TONI&GUY Bath

Dear Emily,
I am very sorry to hear of your experience when visiting our salon, I am very grateful you have bought this to my attention so I am able to give training in the areas that are needed.
We pride ourselves on our friendly customer service at Toni&Guy Bath and I am very disappointed this wasn’t the case on this occasion.
I would very much like to to speak to you about your experience further, if you are able to contact myself or the salon manager Emily on the salon number 01225 484284. I am once again very sorry, your feedback is very gratefuly recieved .
Sarah Gibbs
Salon Owner

Thank you

Kate McCarey
13th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Elliott excellent as always

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Response from TONI&GUY Bath

Great to see you Kate, happy Christmas!

Toni&Guy Bath team

Great haircut!

Rebecca Homent
13th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Great haircut but also friendly atmosphere and good service

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Salon visit

Claire cottle
13th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Always good

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Ms

Lynda Williams
12th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent service, polite staff and a hairdresser who listens and takes time to get it right.

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Excellent

Dan
12th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Very nice atmosphere. Friendly staff. Emily very good. Highly recommend.

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Tom is great!

Katalin Ralph
6th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Prompt and very friendly service not to mention the excrement cut Tom have me as usual!

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50/50

Emily Griffiths
4th Dec 2018
3.5
Appointment verified by SALONGENIUS Software

First visit to T&G Bath yesterday. A big thank you to Sarah for making me feel so welcome. She did a great job with my colour and I love the results. She understood what I was trying to achieve and how to get this. I had a cut afterwards however, this was really disappointing. The lady did not engage with me nor did she make me feel welcome. It was if I was a burden to her day. The cut took all of 5 minutes and dried off. Finish is ok but disappointed with her customer service skills. Perhaps an area of development for 2019.

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Response from TONI&GUY Bath

Dear Emily

Thank you for your review, we are very sorry for your disappointment with your stylist on this occasion.

I would like to discuss this further if you are available to call the salon number 01225 484284.

Your review is very helpful in our continued staff training and is very gratefully received

Regards
Sarah Gibbs
Salon Owner

Perfect cut

Lameece Davies
4th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Tom did very good cut, exactly as requested

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Excellent as ever

Jacqueline Wilson
2nd Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Great salon. Great stylist Laura thank you. And great coffee ☕️

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Salon staff

Lizzie souter
2nd Dec 2018
5.0

Excellent people are so helpful and kind

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Great service!

Michelle
2nd Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I’ve been going to Bath T&G for over 10 years and I’ve always had a great experience. Liam has phenomenal attention to detail and always makes sure I’m happy with the end result. It’s a great salon, with exceptional customer service and I wouldn’t go anywhere else! Thank you ????

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Good cut. Good shop

Iona Hubble
1st Dec 2018
4.0
Appointment verified by SALONGENIUS Software

Excellent haircut as always.

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Bond Street bath

Sue walker
1st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely. Always a personal welcome and fantasycut from Liam. Ada did the perfect colour. Fascinating to watch excellent trading going on. Thankyou

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Thank you!

Jen
29th Nov 2018
5.0

I'm so grateful to the people who helped me yesterday! I had a bad haircut a few months ago, went in yesterday and was made to feel so comfortable and welcome, my stylist (Tom) was so great, he really took some time to talk things through with me and come up with a style that works with what I've got! I've had my hair done here a few times in the past, am so glad I went back. Now I'm not crying when I look in the mirror! Thank you so much! I would highly recommend this salon.

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1st visit

Melanie Lavallin
29th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Staff were lovely and Sara was great will definitely be back

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Hair colour and blow dry

Sarah Earle-Brown
27th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Really pleased with colour and experience today.Very pleasant ladies.

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Always a pleasure!

Alan Gray
24th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

As ever, it's a joy to visit the Bath salon where the teamwork is self-evident and the training pays off in the skillsets of the stylists and their assistants. Pricey but worth it.

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Blow Dry with soft curls

Elena Trincanato
24th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Very happy for my blow dry
Neilia is very good at doing my long hair with long-standing soft curls

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New hairdresser wanted to know exactly what I needed

Anonymous
24th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

My first consultation with Elliott and he wanted to find out exactly what I liked and disliked from previous hairdressers I have seen. We discussed what type of cut I could manage at home. That’s called getting to know your client! I was impressed. If I had a problem with the cut he asked me to pop back.

No pressure to buy hair products which would certainly have put me off.

Lots of banter made the whole experience pleasurable. I will certainly go back. Well done Elliott.

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Cut and colour

Sue
17th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Sarah did an amazing job transforming me with a funky short cut and white blond colour - love it!!!!

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Amazing haircut and lovely stylist

Hannah
16th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

I had an express cut and am so pleased with my hair. Liam was really lovely and very professional. I would definitely have my hair cut with him again

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Excellent service

Samantha williams
12th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

All the staff provide an excellent service. I've always come to toni and guy because you can trust the stylists. Many thanks.

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Mrs

Anonymous
12th Nov 2018
4.5

Great service and quality

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Excellent as always

Wendy Fitzpatrick
10th Nov 2018
5.0
Appointment verified by SALONGENIUS Software

Super experience consistently!

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V good

Amelia Damer
30th Oct 2018
5.0

Loved the hair cut

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Rude staff and Terrible Service

Len M.
30th Oct 2018
2.0

I booked an appointment on line about ten days ago, and when I arrived they couldn't find the booking. This is weird because I got a message the previous day reminding me of the appointment. I was then informed that my stylist was off for a couple of weeks, which is fine. I do wish that I had been told prior to my arrival so I would have avoided a thirty mile round trip and re=scheduled at a later date. I was given another stylist, who wasn't especially friendly. She did the cut and it was "alright" but not what I was used to. She then tried to charge me about twenty pounds more than I usually pay. I challenged it and she smirked and said that she would just have to take my word for it, She then said she could find no record of me in the system, even though I had been going to this salon for over four years, so she was going to put me in as a new client. The whole experience was very unpleasant.

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Julie Horrell

Julie Horrell
27th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Great service from Liam and Lisa. Love my cut and colour!! They take lots of time to listen to what you really want and are brilliant at what they do!

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Fab

Anonymous
27th Oct 2018
5.0

Always a pleasure to receive a five star welcome and hair cut from Liam

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Get your hair done here!

Sarah Bannister
27th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Very friendly staff. Nice atmosphere. Student discount available.

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My first visit to Toni and Guy Bath

Judi Ashworth
25th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Thank you Lisa and Liam for a fabulous colour and a stress free cut which I am delighted with especially when you’ve never done my hair before!!
Everyone was friendly and approachable and clearly happy working in this salon. Great experience- thank you.

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Visit today

Kate McCarey
24th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Fantastic service today - thanks very much.

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Good to go

Georgina perry
22nd Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Great service, friendly staff as per.

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Review

Cory
22nd Oct 2018
5.0
Appointment verified by SALONGENIUS Software

A very enjoyable visit and always great service.

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Miss

Anonymous
18th Oct 2018
5.0

Alway very good service

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