The luxurious home of award winning hair stylists based in Caversham and Wallingford
The luxurious home of award winning hair stylists based in Caversham and Wallingford
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Hair
Absolutely love my haircut! It’s perfect, as always. The attention to detail is amazing, and I always leave feeling so happy. Thank you for always doing such a fantastic job. Ariana loves long hair and has beautiful long hair herself, so I know my hair is in safe hands with her and that she won’t take too much off (if you know what I mean! 😂). I would highly recommend Ariana! ❤️
As usual I’m in love with my hair 💯😍 all the girls are lovely , such a good salon experience
I love the day I go to Indigo Rye. Danni transforms me and Beth and Danni are a real tonic !
Excellent haircut by Ariana and first class service from the IR, Wallingford team.
Great hair colour and service from staff.
Outrageous that I was charged £68 for a genuine missed appointment which I thought was a deposit payment for my rearranged appointment. I was charged a further £72 for that appointment and then owner said "there will be no charge for your daughters missed appointment because you came in on the wrong day.. I understand there is loss of business but to charge the full amount of the appointment I think was too much and I did choose to go back to the salon. Had I not and just went somewhere else, they wouldn't have had my money. As lovely as salon is and its staff £130 and the rudeness off the owner originally. I wouldn't go again.
Thank you for your feedback.
I was very concerned to read your comments about the owner being rude. I am the owner and I did not speak with you
so that description cannot relate to a conversation you had with me. I have spoken with the team and reviewed exactly what happened.
You missed your colour and cut appointment on a busy Saturday. You also missed your daughter’s hair appointment, although you came in the following day and we accepted that this had been a mistake. You confirmed that you had received our reminders for appointments and your response was “ I had alot going on!”
We understand that things happen but missed appointments has a real cost for a independent salon and especially for the stylists wages
When you came in, we accommodated you and you paid £68 upfront for a haircut. When you later rearranged for a colour instead, you were told that amount would be credited towards the colour. The £140 you paid included a £30 missed-appointment fee which was wavered lower from the standard charge
So You were not overcharged and the charges were explained to you.
My team are highly professional talented and experienced and I have full confidence in the way they look after our clients. They may be clear and can be firm when explaining our appointment and payment policies but that should not be mistaken for rudeness.
I do know you were really pleased with your hair when you finally left the salon
So we are sad to read your review, particularly as we made efforts to accommodate and resolve the appointment and payment issues fairly.
So given everything
I do wish you all the best.
Karen
Owner
Wonderful as usual ! The best hairdresser I’ve ever had! ( and at my age I’ve had a few!)
As always great cut.
What a joy - I knew I had booked my daughter in for a haircut, but had forgotten that I was booked in too!!! Becky and the team are fabulous - always a delight!!
What a joy - I knew I had booked my daughter in for a haircut, but had forgotten that I was booked in too!!! Becky and the team are fabulous - always a delight!!
Emma, your hair cutting was amazing - as always. Thann you.
Excellent cut and blow dry with Amelia as always. Such a great experience.
Mia always does a great job & she is super nice.
Amelia has been cutting my hair for a while now and she is absolutely fantastic. I’m always chuffed to bits with the cut and she styles it brilliantly! Salon has great coffee too! Always a treat x
Great cut and got just what I was after! Thank you :)
Excellent service today with Amelia. I am very pleased with my hairstyle
My hair cut was a little piece of calm and luxury late Saturday afternoon
I needed a haircut before a busy work period and chose Mia instead of my usual cutter Amelia . She was very good giving me a trim and I’m very happy with it
Thank you
Great service as always.
Pleased with the cut and colour
Thank you ladies
Bobby was really good at getting the hair style that I want and will be sorry to see her go but want to wish her luck on next experience.
Another lovely hour spent at Indigo Rye with Bobbi. A super cut and blow dry. It’s always wonderful.
Fantastic service today from Indigo Rye. The wonderful Becky was running late thanks to a late show from a client. The salon phoned to let me know in advance with the option to get there 5 to 10 mins later than my appointment. Really thoughtful team and the best stylist in the town. Thank you ladies.
Fabulous colour and I am so pleased with the cut! Best cut I have had!
All the staff here are so friendly from the moment you walk into the salon and I was welcomed with lovely smiles. The team at Wallingford are so lovely and a great experience from beginning to end. My haircut by Amelia was, again, great. She listened to what I was hoping for and she didn’t disappoint! A very professional experience! Thank you!
Excellent cut and blow dry as always. Dani is focused has a lovely manner
Dani is a superb stylist who looks after me and my difficult to tame hair extremely well!
great result .
Another lovely experience at the salon where I always feel so welcome and spoilt.
Thanks so much for all your help today. Really pleased.
My first time with Amelia. She was brilliant!
Another fantastic haircut….. thank you
Excellent hair cut
Love my full head of highlights. Helen did, exactly what I wanted.
She really good, gave me a really great cut and straightening my hair for me
Fantastic cut and glorious colour today - thanks both!
Really enjoyed my trip to the salon today where Helen coloured my hair beautifully, Orla washed it with great care & Bobby cut & styled it.
Another super cut from Ariana!
So happy with my results highly recommend
Brilliant service in every way
Brilliant service in every way
Amelia stepped in when Becky - my usual stylist - was in holiday. Really happy with her and the while Indigo Rye experience
Relaxing cut / blow dry today with Emma ,long layers put in , took weight out of heavy hair . Great result
Like I always say. A great fun hour. Danni and Beth are fantastic As is the coffee ! New blend. Great. And a smashing hair do to finish
This was my third colour with Hannah. I have become pretty grey/white these days snd I don't feel it suits my complexion. Hannah has sorted my colour so beautifully that it is subtle and natural and grows out in a way that is barely noticeable for a number of weeks. My only regret is that I may no longer be able yo afford to pay for such great skill.
It's does nice to finally have a style i sm happy with. Becky has helped me through the trauma of a horrendous cut given elsewhere to find a style I feel is more like me.
Bobby knew exactly what I wanted! I am super happy with the final results! Thank you!!!!
Amelia keeps my pixie cut looking sharp. I often receive compliments on my hair. A stylist so accomplished is hard to find and I love that we have real conversations, not just superficial trivia.
Everyone at Indigo Rye provides great service. It’s clear from the teamwork I see that they really look after their people.
Keep up the great work!
Just spent a lovely couple of hours in the salon. Always know Helen will do a fab job of my colour. Extremely pleased as usual.
Amelia was friendly and efficient as always.
She listens to what I want and makes suggestions. She keeps me informed throughout. Very happy with outcome.
Away from the heat of the day and hustle and bustle of the town I could sit in an air conditioned place and have my hair cut and blow dried by Amelia
The luxurious home of award winning hair stylists based in Caversham and Wallingford