The luxurious home of award winning hair stylists based in Caversham and Wallingford
The luxurious home of award winning hair stylists based in Caversham and Wallingford
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Hair
Lovely, great hair cut as always
Ariana was as lovely as ever and made me feel a million dollars - no mean feat for a drizzly Saturday morning! Also absolutely loving the Wicked Christmas decor, so imaginative and on trend!
Lovely haircut
Very good
Love spend time in Indigo Rye, Hannah and Becky always do a fab job and I leave feeling relaxed, happy with a fab colour and hair cut
Excellent hair cut. Good advice on style and lovely person.
Very friendly and professional. I always feel at ease and look forward to having a refresh knowing I’m in safe hands.
I hate complaining or even being negative but I am really disappointed with my colour.
Mia spent a patient 20 minutes with me listening to what I wanted but the result has not translated to what we agreed.
I’m now a mousy dull grey, certainly not blonde.
Thank you for letting us know
and we are genuinely sorry to hear you are disappointed with your colour. We appreciate you sharing this and we are glad you felt able to.
This isn’t the experience we want you to have with us, especially after taking the time to discuss what you were hoping for. We would really like the opportunity to put this right for you.
Please let us arrange a complimentary appointment so we can assess the colour together and adjust it to the blonde you were expecting. Your satisfaction is importan and we want you to leave feeling confident and happy with the result.
Let us know when suits you and we will make sure we get this resolved as soon as possible.
Hannah is always very knowledgeable and helpful In sorting out my colour. A great result
My daughter (10) hates having haircuts but our stylist put her at ease, really cared about what she wanted and gave her a lovely haircut. All the staff were so attentive and caring, she had a fantastic experience and is already looking forward to getting back!
Just wonderful
Thank you so much Mia, Beth and Alice for always being so kind, cheerful and professional
The BEST head massage followed by another great cut from Bobby who always listens and helps me create the ideal Barnet!!
Can highly recommend!
As always, a brilliant service - from the lady who washed my hair, to Bobby who cut it so brilliantly. Just how I wanted my hair..Very happy with Indigo Rye. I've been using the salon for many many years
So happy with my colour and cut.
Bobby was so great at advising me on my cut too
Ana was top class. All the lovely people I spoke to were very polite at all times a top notch experience. All the love Ana and team see you next year 😉
Always enjoy my experience with Helen and Ariana
Would and do recommend the salon
Blessed to have Dani looking after me - a great team at Wallingford too
Amelia has just cut and blowdried my hair.
I feel great she has cut and styled just how I requested. lovely relaxing experience.
I had a different stylist, who I think was Amelia, I can't remember. Both my haircut and my stylist were lovely and I'm happy. However my daughter asked for layers and more volume at the top of her hair and didn't get either. I treated her to a salon haircut to try and make her feel special but she felt some of the younger staff were unfriendly and she felt not listened to in not getting the haircut she'd asked for. She was too embarrassed when we were there or I would have raised it then. She left feeling really deflated. I don't think we'll be back.
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that you were happy with your own haircut and experience but we’re truly sorry to learn that your daughter left feeling disappointed , that’s never how we want anyone to feel after visiting us.
I have spoken with the team and they were genuinely sorry to hear that your daughter felt uncomfortable. They mentioned that the conversation she may have seen was actually them saying how lovely and long her hair was and certainly not anything negative. The stylist also confirmed that she checked in about adding more layers
but your daughter preferred to keep it as it was so she followed her wishes.
We completely understand how important it was for the appointment to feel special and we’re sorry that it didn’t come across that way and we’ll make sure to remind the team how much kindness and communication matter, especially when guests are hard of hearing.
We’d love the opportunity to restore your confidence in us. We take great pride in being a welcoming salon
and we can promise that there’s no unfriendly atmosphere here but just a team who genuinely care about our clients. If your daughter would ever like to come back, we’d be delighted to look after her personally and make sure she leaves feeling special and listened to.
Always an interesting conversation and a great haircut
Another lovely experience with warm, friendly Amelia wielding her scissors so expertly. And the whole salon gives off a sense of caring.
Just a very enjoyable hour of chatting and a lovely haircut as the outcome!
Always a pleasure to have my hair cut and styled with Dani
Dani knows my hair and styles it beautifully. She listens to me and is a great cutter and stylist. All the girls there are wonderful and Beth keeps everything running beautifully
As always, I am so happy either way my haircut. Amelia consistently works her magic!
Amelia always shines through
Thank you
As ever a great hair cut & I love the chats we have whilst she’s cutting my hair.
Love my highlights by Mia - thank you
My first visit, very very pleased and impressed. Bobby listened and understood what I wanted, she really made me feel comfortable and I am so pleased with my new haircut, I will definitely be going again.
I have been going to Amelia for my haircuts for years, and every haircut is amazing and exactly what I ask for. Amelia is friendly and kind and I really enjoy my haircuts with her.
Good experience lovely haircut as usual
Had a very lovely last minute blow-dry today before my evening out. The staff are always super and it’s a treat to have a nice coffee & head massage alongside the main hair treatment
Very happy with my complete change of style as I requested. Very enjoyable experience
Such a lovely experience! All staff lovely & Amelia did a fabulous job !
Bobby is just a superb stylist, she always cuts my hair brilliantly and it continues to look great weeks after.
Maisey was off on maternity leave Di I actually had Mia this time. She was great and I would not hesitate in coming back to her or recommending her. Great professional technique and lovely manner too-a total pleasure !
From initial consultation, complimentary coffee, head massage, to haircut, styling and advice, it was a first class experience. I can highly recommend the salon and I’ll certainly be booking again. Thank you Amelia!
Mia is absolutely amazing, the whole transformation, colour and cut has given me new confidence I LOVE my new style THANK YOU MIA and thank you Indigo Rye, always has the best atmosphere and most welcoming warm staff
Emma has been cutting my hair for years. She always does a great job whether she cuts it into a new style or tidies it up back to how it was last time. Lovely chat. And all the staff are great. I love coming and wouldn’t go anywhere else , even though it costs me a lot. Well worth it.
I thought she was very good thank you
I had Amelia and Mia today, they were attentive as well as other staff working today. I do enjoyed my visit always.
Very good service, lovely cut & dry. Engaging & helpful staff
I always feel relaxed when I go to Indigo Rye. The whole salon has a lovely happy vibe and my stylist Ariana is amazing. She is professional, she really cares about doing a good job and above all she’s blooming good at what she does! Having dead straight hair it’s all about the cut for me and Ariana is really precise, that’s why I feel so relaxed. I have had some awful hair cuts in the past but thankfully that’s all behind me now. I am sooo happy I found Indigo Rye and Ariana x.
Great cut, careful and considerate
Another fabulous haircut at THE best hairdressing salon. I always look forward to and enjoy my visits, I am looked after so well by all the Staff but especially Dani who patiently listens to my tales and still does wonders with my hair! I am spoiled with a choice of drinks and my favourite Biscoff biscuits. Thank you all
What a lovely, quiet and relaxing haircut in the hands of a great stylist and supported by a brilliant team.
Brilliant as ever
Another great cut. Amelia understands me and my hair! Thank you
Lovely experience from start to finish and the most amazing head massage from Alicia!
The luxurious home of award winning hair stylists based in Caversham and Wallingford