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TONI&GUY Oxford

Part of the TONI & GUY group
4.75
1,630 reviews
21 George street, Oxford, Oxfordshire, OX1 2AU
01865 241000
Leave a review

About us

TONI&GUY Oxford opened in 1994.As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Read more...

Opening hours

Monday 09:30 - 18:30
Tuesday 09:30 - 18:30
Wednesday 09:30 - 18:30
Thursday 09:30 - 19:00
Friday 09:30 - 18:30
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.75
1,630 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Cut and Blow dry

Lindsay
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

My stylist. LC, really understands my hair and provides a really good cut

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Response from TONI&GUY Oxford

Thank you Lindsey for a great 5 star review of the salon. I will also pass on your lovely feedback to our style director LC and be sure that she will give you this 5 star service on every visit to the salon.

Gemma

Sunny
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Have Gemma at Oxford every time and she is so fab! Always know I’ll come out with gorgeous new shiny hair! Thanks Gemma!

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Response from TONI&GUY Oxford

Thank you Sunny for a beautiful review. I will be sure to pass this directly to Gemma.
Look forward to having you back in the salon soon.

Hammond

Ana
21st Dec 2018
2.5
Appointment verified by SALONGENIUS Software

On booking lovely reception but from arrival at appointment no care or communication.

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Response from TONI&GUY Oxford

Thank you Ana for your honest feedback. I will be sure to pass this on to the team and ensure that the care and communication is rectified. At Toni&Guy Oxford we thrive to only give the best possible service and we are sorry you did not feel you received this. Please visit us again in the future and i am sure you will receive the service we are known for. Many thanks, Toni&Guy Oxford

Cut above the rest

Susie J
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Professional.
Exceptional cutting and would not go else where to have my hair done.

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Value
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Response from TONI&GUY Oxford

Thank you Susie what a lovely review.
We hope to see you in the salon again soon.

Cut above the rest

Susie J
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Professional.
Exceptional cutting and would not go else where to have my hair done.

Service
Value
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Atmosphere
Response from TONI&GUY Oxford

Thank you Susie what a lovely review.
We hope to see you in the salon again soon.

Cut above the rest

Susie J
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Professional.
Exceptional cutting and would not go else where to have my hair done.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Oxford

Thank you Susie what a lovely review.
We hope to see you in the salon again soon.

Love this salon

Christine McKelvie
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I went back to Toni and Guy today after a years absence. It made me realise how much I missed it. Great attentvec customer service from all the staff and a brilliant cut from LC as usual. For me, it’s worth every penny,

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Response from TONI&GUY Oxford

Wow, welcome back and thank you Christine for your fantastic review of us after being away. We look forward to having you back in the salon again soon.
I will also pass this feedback onto LC as im sure she will be very pleased. :)

Cut and blow dry

Rebecca
21st Dec 2018
5.0
Appointment verified by SALONGENIUS Software

This is a really lovely salon. There is always a relaxed and welcoming feel, even when they’re really busy as they were when I last visited, not long before Christmas.
LC does a beautiful cut on my fine, easily damaged hair which helps me to feel confident and have good hair days! Lovely blow dry, too.

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Response from TONI&GUY Oxford

Thank you Rebecca for your 5 star review, we as a team are very pleased. I willl be sure to pass on your feedback to LC and we look forward to seeing you again soon. Many thanks Toni&Guy Oxford.

Uneven haircut

Flo pickles
20th Dec 2018
2.5
Appointment verified by SALONGENIUS Software

The front of my hair is not even. I told the hairdresser at the time I didn't think that it was and asked if she could check which she was not pleased with. She repeatedly pulled down around the front and felt that it was even, so I left it trusting her judgement. I've gotten home and the difference in lengths framing my face looks absolutely ridiculous and I'm frankly embarassed to go out looking like this.

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Response from TONI&GUY Oxford

Thank you for your review Flo. We are sorry to hear that you were disappointed with the service that you received, and the delay for us to respond to yourself. Please be assured that I will discuss with the team your reasoning to being unhappy. If you wish to discuss this further please do not hesitate to email us at [email protected]
Many thanks,
Toni&Guy Oxford

Colour

Laurence Wilson
20th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Gemma, you are wonderful.
Thank you for your talent and expertise. Thanks to the Oxford team for your kindness

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Response from TONI&GUY Oxford

Thank you Laurence for your review of Gemma, I will pass on your feedback and we look forward to seeing you again soon. :)

The best salon in Oxford

Zoe Demian
20th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I have been a regular for more than two years now and I always feel welcomed. Very pleasant and friendly athmosphere, 5 star service, no intention to change. You get a stilist not a simple hairdresser, get advice and the best service is offered with a smile.
A very happy customer, Merry Christmas to all of you!

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Response from TONI&GUY Oxford

Thank you Zoe for your lovely words.We are very pleased that you are so satisfied with your service, we thrive to only give the best service possible so thank you for your feedback. :)

Good experience

Lynne Bruce
20th Dec 2018
4.5
Appointment verified by SALONGENIUS Software

I had my hair coloured by Laura today and my haircut by Melissa and they were both cheerful attentive and lovely as usual- thanks girls! They both do exactly what you ask for- none of this “putting your own spin on it” that some hairdressers do.

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Response from TONI&GUY Oxford

Thank you Lynne for your kind review, I will pass on your feedback to both Laura and Melissa. We look forward to seeing you again soon. :)

My experience @T&G.

Florian
20th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Personally I would sat that Tony and guy in Oxford is the best from start to finish. Very accommodating, friendly staff, and gifted stylests. Fantastic.

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Response from TONI&GUY Oxford

Thank you Florian for your lovely review of our Team here at Oxford. We look forward to welcoming you with that service again.

My experience @T&G.

Florian
20th Dec 2018
4.5
Appointment verified by SALONGENIUS Software

Personally I would sat that Tony and guy in Oxford is the best from start to finish. Very accommodating, friendly staff, and gifted stylest.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Oxford

Thank you Florian for your lovely review of our Team here at Oxford. We look forward to welcoming you with that service again. :)

Very poor

Peter
19th Dec 2018
1.0
Appointment verified by SALONGENIUS Software

Sat me down with gown on waiting for about 15 minutes before before anyone came to do my hair

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Response from TONI&GUY Oxford

Thank you for your review Peter. We are sorry to hear that you were disappointed with the service that you received, please be assured that I will discuss with the team your reasoning to being unhappy. If you wish to discuss this further please do not hesitate to email us at [email protected]
Many thanks,
Toni&Guy Oxford

It was great and good staff

KarenByles
19th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Gemma and Laura did a very good job of my hair also heni was great doing my nails

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Response from TONI&GUY Oxford

Thank you Karen, we are very pleased to know that you are all round happy with your services. :)

Cartoon!

Christa Findon
19th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I enjoyed visiting your salon was made welcome and was well looked after.
Lauren is lovely and made me feel good too! Thank you!

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Response from TONI&GUY Oxford

Thank you Christa for your lovely review of Lauren, I will be sure to pass on your feedback. We look forward to seeing you again soon. :)

Hair Colour Re-growth Cover

Helen
18th Dec 2018
4.5
Appointment verified by SALONGENIUS Software

Laura listened to my needs and did a nice job covering up re-growth

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Response from TONI&GUY Oxford

Thank you Helen for your review, We hope to see you soon.

Hair cut and highlights

Deborah Rose
18th Dec 2018
4.5
Appointment verified by SALONGENIUS Software

Great service and customer care. Stylist and colourist listened carefully to what it was that I wanted.

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Value
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Response from TONI&GUY Oxford

Thank you Deborah for your kind review. We are pleased you are happy with your colour and cut.
We are sorry that you feel that the value is slightly expensive. On your next visit be sure to have a chat about variant level options available within the branch.
We look forward to seeing you again soon.

Not a great experience

Peter
17th Dec 2018
1.0
Appointment verified by SALONGENIUS Software

Thought the salon with not up to standard service wasn’t great stylist wasn’t neither I work around country it’s the worse I’ve been in and will not go there again

Service
Value
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Response from TONI&GUY Oxford

Thank you for your review Peter. We are sorry to hear that you were disappointed with the service that you received, please be assured that I will discuss with the team your reasoning to being unhappy. If you wish to discuss this further please do not hesitate to email us at [email protected]
Many thanks,
Toni&Guy Oxford

Well done

Wendy ward
17th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely staff who listened to what you wanted curtious
Many thanks

Service
Value
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Response from TONI&GUY Oxford

Thank you very much for our review, we are pleased that you were happy with service.
We look forward to welcoming you back into the salon soon. :)

Great as always

Anonymous
16th Dec 2018
5.0

Great service from lovely people

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Response from TONI&GUY Oxford

Thank you for your kind words. :)

Highlights

Susanna Hofmann
15th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Laura was amazing. I was so happy with my highlights

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Response from TONI&GUY Oxford

Thank you Susanna for your lovely feedback. We look forward to seeing you again soon. :)

Fantastic

Katie Chaundy
15th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

Nicola always makes me very special, always an amazing finish. Fantastic hairdresser.

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Response from TONI&GUY Oxford

Thank you Katie for your 5 star review. :)

Brilliant as always.

Tim
15th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I’ve been visiting T&G Oxford for over four years, have have had Melissa cut my hair the whole time. She’s fantastic, the salon is great and I’m always comfortable whilst I’m there and happy with my cut when I leave.

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Response from TONI&GUY Oxford

Thank you Tim for your kind review. We look forward to seeing you again soon. Again we thank you for being such a loyal customer to Melissa.

Wonderful Service

Samantha
15th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I always receive wonderful service from Lauren and have always been delighted with the results! ????

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Response from TONI&GUY Oxford

Thank you very much Samantha. Thank you very much for our review, we are pleased that you were happy with your haircut with Lauren.

We look forward to welcoming you back into the salon soon. :)

Great hair cut and colour.

Anonymous
15th Dec 2018
4.5

It was a very good service with a great hair cut and colour.

Service
Value
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Response from TONI&GUY Oxford

Thank you very much for our review, we are pleased that you were happy with your colour and haircut.
We look forward to welcoming you back into the salon soon. :)

Horrendous blow dry

Olivia Moore
14th Dec 2018
1.5
Appointment verified by SALONGENIUS Software

Horrendous experience. Asked for a big bouncy blow dry and ended up with flat hair that has dropped out 5 minutes after I left the salon. Hair was curled with straighteners, no volume product used not enough hairspray and was charged more than was quoted. I want my money back

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Response from TONI&GUY Oxford

Thank you for your review Olivia. We are sorry to hear that you were disappointed with the service that you received, please be assured that I will discuss with the team your reasoning to being unhappy. If you wish to discuss this further please do not hesitate to email us at [email protected]
Many thanks,
Toni&Guy Oxford

Excellent as always

Martin Laina
14th Dec 2018
5.0
Appointment verified by SALONGENIUS Software

I see Laura and she is excellent. She cuts my hair perfectly every time and we have a nice chat.

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Value
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Response from TONI&GUY Oxford

Thank you Martin for your review, we are very pleased that you were happy with the service you received from Laura and are looking forward to having you back in the salon soon. Toni&Guy Oxford :)

Amazing Service

Anonymous
13th Dec 2018
5.0

I really felt taken care of and enjoyed the service very much. In addition to that I am super happy with the results and will definitely come back!

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Value
Result
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Atmosphere
Response from TONI&GUY Oxford

Thank you for your review, we are very pleased that you were happy with the service and are looking forward to having you back in the salon soon. Toni&Guy Oxford :)

Beware of Melissa

Anonymous
14th Oct 2017
3.0

Ever had that nightmare that your hair has been ruined completely? Always a relief when you wake up, isn't it? Unless you book a 'senior stylist' at Toni&Guy in Oxford, that is ... You think you have done all the right things, explained precisely what you don't want and why you don't want it - and when you next look you have ended up with precisely the nightmare you were trying so hard to avoid. The offer 'to talk to somebody' is not exactly helping at that point - finding a proper stylist in town (senior or not) might ...

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Response from TONI&GUY Oxford

Thank you for your feedback

Leave a review »
About us

TONI&GUY Oxford opened in 1994.As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.