Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

Welcome to Aveda Urban Therapy Nottingham, where beauty, sustainability, and self-care unite to transform your hair and well-being.

Our journey began in 2005 when two passionate and long-time friends, Sarah Chada and Karen Ryan, with currently over 25 years of experience in the salon industry, decided to embark on a unique venture.

We pride ourselves in taking care of our customers, from a head and shoulder massage prior to your hair service to a relaxing hand and arm massage whilst your hair colour develops, we want you to leave our salon feeling relaxed and pampered.

We invite you to experience a new level of hair and self-care at Aveda Urban Therapy Nottingham. Join us in our commitment to sustainable beauty, and let us help you discover your true, radiant self while honouring the planet we call home.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 18:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
432 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Great experience

Lesley Rollini
4th Dec 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Always a great experience, from start to finish!

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Amazing!

Caitlin Kemp
4th Dec 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy (as always) did such a great job! Exactly what I wanted- really happy :)

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Hi-lights perfect

Holly Matthews
29th Nov 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Fabulous baby hi- lights & face frame, love Aveda colour - I tried another brand as I moved but noticed after a while how dry it was and lacked shine.
Super happy to be back Josie is an absolute joy too.

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BEST SERVICE!!

Sahi Boniglia
26th Nov 2025
5.0
Appointment verified by SaloniQ Software

I had the lovely Cerys do my hair today and it was better than I could ever believe. I have long black hair and it's super thick and I knew I wanted the length off and some soft but subtle color. She completely blew me away with the hair cut color and style, I loved it and I feel like a new person. If you want a hair transformation please go here and ask for Cerys she's amazing!!!

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Great experience and service

Magdalena Owczarek
24th Nov 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour today! Lucy really listened and offered great suggestions before starting. She worked very professionally applying the colour with precision and achieving an excellent result. For the first time, I left the salon with a perfectly styled haircut that I didn’t need to fix at home. It wasn’t too voluminous at the roots — just perfect.
I felt well cared for from start to finish. The products smell natural and the colour didn’t cause any irritation.
Highly recommend and I’ll definitely be back! Thank you Lucy :)

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Lovely experience

Mrs Susan White
18th Nov 2025
Team Member: Tasha
4.5
Appointment verified by SaloniQ Software

1st time in the salon and it won’t be my last. Made to feel welcome and a very lovely experience ending in a very good cut and blow dry.

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Very happy 😊

Maggie Murphy
18th Nov 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

My 1st time with Josie and i am very happy with how it has been cut and styled. It was long overdue a cut and looks so much better and refreshed. Josie is very friendly and made me feel at ease with it being my 1st time with her. Will definitely book again for my next cut with Josie and would recommend her.

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Miss

Lucy Jones
7th Nov 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

I’ve been to urban therapy a few times and have always enjoyed my visit and was happy about my hair cut, but however today I have Millie and it was the absolute best experience in a hair dressers I have had and the whole process was amazing. I was given honest feedback on what would look good and bad on my hair and had the best conversation with Millie during my entire hair cut, we could not stop laughing and she was so easy to talk to and be real with. Milly talk my through the whole process on how short she was cutting it, where she was layering and it turned out more perfect than I can even imagine! Thank you milly will see you soon!!!

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First class hairdressers

Lauren Bonser
2nd Nov 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

I am NEVER disappointed with my hair. Always get VIP treatment. All staff are very friendly and professional.

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Root cover, toner, cut and blow dry

J
25th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour today. Lucy listened and made suggestions before getting to work. She works quickly and carefully providing an excellent result. Great glossy colour and cut today. Big blow out relaxed through out the day ready for the evening and still going the next day .

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So in love with hair!

Chantelle Laws
20th Oct 2025
Team Member: Tasha
5.0
Appointment verified by SaloniQ Software

I have learned to love my unruly curls as I have got older. On my first ever visit Tasha made me like it more with the colour and style she did. However this time (only my second visist!) my hair felt so amazing and she styled it with "bounce" and I cannot tell you how much I have swished my hair for the week!!!! Now the rain has ruined it but now I know what it can be like...I have honestly never loved my look so much ❤️❤️Also Tasha is great to chat to ❤️

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Lovely experience

Liz M
18th Oct 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

It was my first time at Urban Therapy. Karen stepped in to do my hair because my stylist was off sick, which I really appreciated because I desperately needed to get my hair done! Karen was lovely to talk to and have a lot of thought to the colour of my highlights. I have curly hair and she did a nice job of that too. Thank you Karen!

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Great service

Anonymous
14th Oct 2025
Team Member: Tasha
5.0

Always a great service, great haircut. Would highly recommend and will be my chosen hairdresser that I trust! Appreciate you ✌🏽

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Perfect blowdry

Olivia Pye
11th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Blow dries at aveda are always 10/10, which is hard to find with my hair type. Def the best salon in Nottingham!

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Value
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Amazing

isla may
2nd Oct 2025
5.0

Millie was lovely and I was really happy with my hair

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Great experience

Katherine Player
2nd Oct 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura gave me great advice and coloured and cut my hair exactly how I wanted. Really happy. Lovely head and shoulder massage.

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Amazing Balayage

Lucianna Denney
29th Sep 2025
Team Member: Loren
5.0
Appointment verified by SaloniQ Software

Loren was amazing at helping me choose what colour balayage would be best and helped me choose a fab copper tone! Came out so beautifully and with such a great finish :)

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Miss

Wid Sghayer
28th Sep 2025
Team Member: Tasha
5.0
Appointment verified by SaloniQ Software

So amazing, and lovely as always!

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Grey blending

Mrs Lynn Snowden
28th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Josie did a fabulous job with my grey blending - very professional and friendly. Will certainly be going back to her in the future.

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Satisfied Client

Brenda
28th Sep 2025
5.0

Emma is an excellent hair stylist; she’s professional and attentive to detail with my hair. I will not hesitate to recommend her to any of my friends.

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So good- it definitely felt like Therapy!

Kate O'Neill
27th Sep 2025
Team Member: Laura
4.0
Appointment verified by SaloniQ Software

Was my first appointment, loved every aspect and felt very comfortable as the Salon has a great energy!

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Cut,& blow dry

Maria
25th Sep 2025
Team Member: Laura
5.0

Laura is a very experienced hairdresser, great cut,& lovely lady.

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Brilliant as always!

Matilda Palmer
24th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I asked for quite a lot to be taken off the length and Lucy was fab in suggesting how much and answered all my questions well. I am so pleased with my new style, and the service was fantastic! Thank you, Lucy! Complementary massage was great too!

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Appointment

June Crowther
17th Sep 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very happy with the cut.

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Great Haircut

Neda Jeddi
12th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

I am really happy with the haircut I got, It was cut to the exact length I wanted and got a nice curly style in the end too. Thanks Josie!

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Nice haircut

Emanuela Olianas
6th Sep 2025
Team Member: Lucy
5.0

I had a really nice haircut this morning, I'll definitely come back!

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Great experience

Sarah
6th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Josie cut my hair today and it's one of the best cuts I've had. I left feeling confident and looked forward to going back. Its a lovely environment at the salon, and all of the team are kind and welcoming too - thank you so much!

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Talented hairdresser

Jane Priestley
6th Sep 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

I’ve had lots of experience over the years with highly qualified hairdressers. Josie has a wonderful future ahead of her as she is a very talented hairdresser. I would certainly recommend Josie.

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Would definitely recommend!

Beth Stamp
5th Sep 2025
Team Member: Loren
5.0
Appointment verified by SaloniQ Software

After trying a few Nottingham salons, I’ve finally found my favourite. Urban Therapy is friendly and welcoming and Loren instantly puts me at ease. She’s very thorough in checking what I would like before starting and I always leave feeling much better!

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Hijab Friendly

Lubna Begum
4th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Amazing first time service in a women only space, really respecting my needs. Great consultation given free, patch test and other required tests done to ensure great colour outcome for Grey Blending treatment.

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Highly recommend - fantastic service

Claire Nicholson
4th Sep 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura coloured my hair and I love it! She’s modern, listens to what I want, and I fully trust her with my hair. She is a rare find. I also love the whole salon experience , so welcoming and all of the stylists look amazing, very professional and friendly .

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Josie balayage and cut

Erika Leader
26th Aug 2025
Team Member: Josie
5.0

Really love my colour and cut. Thank you Josie. Already booked in again. Very professional and a good listener. Made sure to reassure me about my concerns about going blond.. the salon itself is very relaxing. All in all a great experience.

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Beat micro bob cut!

Jacqueline Gilmore
25th Aug 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Highly recommend Millie as a stylist! She’s warm and friendly and is an expert stylist. X

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Always a treat

Helen Orrock
23rd Aug 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Love my monthly trip to Urban Therapy which always starts with relaxing head massage. Post Covid I’ve embraced my natural white hair and Laura has found the perfect toner recipe to eliminate any brassy yellow tones and leave my hair really glossy and shiny.

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Best Salon

Anonymous
20th Aug 2025
5.0

Aveda you are the best Salon in Nottingham!!
Thank you Millie!! You made my day 🤍🤍🤍🤍

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Amazing Salon

Natasha Docherty
15th Aug 2025
Team Member: Millie
5.0

A beautiful salon with amazing hairdressers and staff, thank you so much for an incredible experience every time. Millie is an amazing stylist, she has been fantastic with my colour contouring from day one. A wonderful personality, very professional and talented with colour styling. Always look forward to my appointments. All staff are very welcoming at Urban Therapy Nottingham. Amazing Aveda product, exceptional quality. Thank you so much Millie. ✨️🌟🖌🎨💆‍♀️

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Perfect Haircut and Wonderful Service from Millie!

Rebecca Jackson
12th Aug 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

I absolutely love my new haircut! I’ve been coming to this salon for a few years, and Millie is such a bubbly and welcoming hairdresser — she instantly makes you feel comfortable and listened to. Delivers it perfectly every time!

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A relaxed afternoon

Sarah Andrews
31st Jul 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Karen did my hair for the first time today and did a fantastic job. She made me feel relaxed, something I desperately needed after a busy few months! The hair colour is lovely and the cut perfect for my curls. Thank you Karen

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Amazing

Megan Eves
31st Jul 2025
4.5
Appointment verified by SaloniQ Software

Lucy was absolutly amazing made me feel so listened to with what I wanted and checked in with me. So chatty created a lonely atmosphere. I had a really great appointment and my hair is so perfect!

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Perfect hair

Clare Barlow
26th Jul 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura and Josey took good care of me, listened to what I wanted and used their expertise to create something even better than I imagined. I am chuffed to bits and will be recommending them and the salon to everyone! Thank you ladies, see you again soon!

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Balayage

Anonymous
18th Jul 2025
Team Member: Laura
5.0

Always a brilliant balayage. Great experience

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Hair cut and style for my daughter

Donna Carr
11th Jul 2025
5.0
Appointment verified by SaloniQ Software

Love my daughter's cut and style she has long curly hair and Lucy was fabulous as always, thank you. The head massage was very much appreciated.

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Short hair cut

Anonymous
4th Jul 2025
5.0

Karen give great advice on style and cut always happy with it and great customer service all round by everyone that works at salon x

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Fantastic much-needed colour & restyle

Jo Leech
3rd Jul 2025
Team Member: Josie
5.0
Appointment verified by SaloniQ Software

Having neglected my hair for far too long, Josie very quickly got exactly what I was looking for, amazing attention to detail, fantastic colour, cut & styling advice. Mood lifter, life-saver!

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Amazing

Abeer Aorsrami
2nd Jul 2025
Team Member: Millie
4.5
Appointment verified by SaloniQ Software

🌟🌟🌟🌟🌟
I had an amazing experience at the salon getting my hair colored! The result was exactly what I had in mind—beautiful, natural, and perfectly suited to my skin tone. The staff was friendly, professional, and made me feel welcome from the moment I walked in. They used high-quality products and paid attention to every detail throughout the process.

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Great salon!

Karishma Tailor
22nd Jun 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Everyone in the salon is so lovely, can’t fault the service. Love getting my hair cut by Millie. Does such a good job every time!

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Would always recommend

Amy Pietersen *Extra*
21st Jun 2025
Team Member: Millie
5.0

Great service as usual, Millie always does what's best for my hair and I always leave loving the end result

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First Timer

Nikki Craven
20th Jun 2025
5.0
Appointment verified by SaloniQ Software

I was seen by Tasha and she was absolutely lovely! 10/10. We had a good chat that wasn't your usual small talk. She took me through what I wanted and tailored it to suit me. I asked about colour options and she took the time to do a strand test and patch test to make sure I don't ruin my hair next time I visit.
It's been a long time since I've been to a salon but I felt comfortable and well looked after

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Fantastic experience

Jackie Watts
20th Jun 2025
Team Member: Karen
4.5
Appointment verified by SaloniQ Software

I had a brilliant experience in the salon yesterday. Lucy coloured my hair and Karen cut it and I am really pleased with the results! I had two head massages and a hand and arm massage so I was spoilt! Lucy was lovely as ever and Karen very friendly. Can’t wait until my next visit!

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Response from Urban Therapy

Hi Jackie Watts,

We are delighted to hear that you had a brilliant experience at our salon yesterday! Our team at Urban Therapy takes great pride in providing top-notch services to all of our clients.

We're glad that Lucy and Karen were able to give you a great coloring and cutting experience. We always strive to provide a relaxing and pampering experience, and the head and hand massages are just a small gesture from us.

We can't wait to see you again for your next visit! Our team is looking forward to pampering you once again and making your day even more amazing.

Thank you for your kind review, Jackie!

Warmly,

The team at Urban Therapy

Perfect!

Alison Coutts
17th Jun 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Millie fitted me off the street for a fringe trim, and as I’m a client it was for free - such an accommodating salon, always want to help 😊

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Response from Urban Therapy

Dear Alison,

Thank you so much for taking the time to leave a review for our salon. We are happy to hear that you had a great experience with our stylist Millie. We strive to be an accommodating salon and we are always here to help our clients feel and look their best. It's wonderful to hear that you were able to get a free fringe trim on the spot.

We hope to see you again soon and continue providing you with excellent service.

Best regards,

The team at Urban Therapy