Ok, slightly odd experience
2.0
Appointment verified by SaloniQ Software
I’m not sure what happened with my appointment - I agreed to have colour booked with Kayleigh, cut with Charlie, then mid way through the appointment was told that I wasn’t actually booked in for a cut. The person blowdrying my hair said she could do it though. She was lovely and I appreciate her stepping in.
However, the whole experience felt as if everyone thought I was someone else’s client. Although the hairdresser was nice during the process, she didn’t introduce herself and there was no real consultation about the colour before starting - only that I was having half a head of highlights. I think the hairdresser (Kayleigh?) checked with Charlie but that was odd as I never ended up seeing Charlie, and haven’t had hair coloured by Charlie for over a year anyway. Midway through the colour process the hairdresser started suggesting other options for the colour but this was frustrating as it was after she’d already started, and there was no suggestion we could change at that point. I was then left with colour on without anyone checking for 50 mins, not the 30 that she said. Also a small thing but I noticed other clients were given mince pies with their drinks - I wasn’t. And the cut seems fine, but the curls have already completely dropped. No one checked in at the end about the colour.
All in all not the best experience!