Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.89
1,902 verified reviews
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Value
Result
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Atmosphere
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Patch test

Amanda Rafferty
6th Apr 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Only went for patch test but I felt calm in salon
Micheal also asked how I was

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Response from Michael Franks Liverpool One

Hi Amanda, thank you for this lovely review! It is so good to see that you found a calm and friendly atmosphere during your visit to the salon. We look forward to seeing you again soon for your colour appointment! - Siân - Front of House Team

Salon visit

Theresa Klein
5th Apr 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Excellent service

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Response from Michael Franks Liverpool One

Hi Theresa, thank you for this 5* review! It is so good to see that you enjoyed your time in the salon and were happy with the service that you received during your visit. We hope to see you again soon! - Siân - Front of House Team

Cut

Helen Busteed
5th Apr 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Great

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this great review! It is so good to see that you were happy with the service, cut and style that you had in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Fab cut again

Jeff Pickett
5th Apr 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Siân is great hairdresser. Chatty, friendly and very talented with the scissors

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Response from Michael Franks Liverpool One

Hi Jeff, thank you for this fab review! I am so pleased to see that you are happy with your haircut and enjoyed your time in the salon. See you next time! - Siân - Front of House Team

Amazing cut

Miss Jacqui Burden
4th Apr 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Once again, a fabulous cut and colour- my hair looks shiny, healthy and gorgeous- thanks Anthony

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this amazing review! I am pleased to see that you are loving your cut and colour, and that your hair is feeling gorgeous and healthy! See you again soon! - Siân - Front of House Team

Sooo happy

Miss Jacqui Burden
4th Apr 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Once again Anthony has worked his magic and my hair is glossy and a great colour

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this fabulous review! It is great to see that you are so happy with your colour! I will pass on this lovely feedback to Anthony. See you next time! - Siân - Front of House Team

Love my balayage

Kathy Ellis
3rd Apr 2023
Team Member: Andrew
5.0
Appointment verified by SaloniQ Software

Many thanks to Andrew for my new colour and cut . Also my lovely head massage. I love that you take your time ensuring everything is right . I've had lots of compliments

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Response from Michael Franks Liverpool One

Hi Kathy, thank you. for this great review! It is so good to see that you are happy with your balayage and haircut by Andrew, I will pass on this lovely feedback. See you again soon! - Siân - Front of House Team

Very happy

Ciara Mcdermott
3rd Apr 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Thomas did a wonderful job on my hair and made it a lovely experience thank you !

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Response from Michael Franks Liverpool One

Hi Ciara, thank you for this wonderful review! I am pleased to see that you enjoyed your experience in the salon with Thomas, we hope to see you again soon! - Siân - Front of House Team

Amazing

Karen Kaufman
3rd Apr 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Brilliant stylist, once again thank you Callum for changing me from the Grandma from the Adams family ! Fabulous hair from a fabulous stylist!

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this amazing review! It is so good to see that you are loving your hair baby Callum and feel like you have had a transformation! We look forward to your next visit! - Siân - Front of House Team

C

Anonymous
2nd Apr 2023
5.0

C

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Response from Michael Franks Liverpool One

Thank you for this 5* review! I hope you enjoyed your visit! - Siân - Front of House Team

Fab cut and blow

Claire Austin
2nd Apr 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Had a fab appointment on Saturday morning with Sian B for my cut and blow dry. Sian cut my hair exactly how I liked and blow dried it with some nice loose waves. Hair feels much healthier and stronger now with regular trims and hair care advice from Sian! Thank you! :)

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Response from Michael Franks Liverpool One

Hi Claire, thank you for this fab review! I am so pleased to see that you are happy with your cut and styling, and that your hair is feeling much healthier with each visit. I look forward to seeing you again at your next appointment! - Siân - Front of House Team

Excellent service

Yashfa
30th Mar 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena was amazing!! I hadn’t been to a salon in a long time and was scared that too much length would be cut off but she cut off exactly the amount I wanted and did a great job! I love how my hair turned out and I’ll be visiting again.

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Response from Michael Franks Liverpool One

Hi Yashfa, thank you for this amazing review! I am so pleased to see that you were happy with your haircut and your experience in the salon with Elena. We look forward to your next visit! - Siân - Front of House Team

Amazing

Ani Markarian
27th Mar 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

As always Elena is amazing.!!!!

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Response from Michael Franks Liverpool One

HI Ani, thank you for this amazing review! It is great to see that you enjoyed your visit to the salon and that you were pleased with your stylist Elena this time and every time! See you again soon - Siân - Front of House Team

Cut and Blow

Jess Kennedy
25th Mar 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Thomas was lovely and did an amazing job.

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Response from Michael Franks Liverpool One

Hi Jess, thank you for this lovely review! I am pleased to see that you enjoyed your time in the salon with Thomas and were happy with the results of your cut and blow-dry! We hope to see you again soon - Siân - Front of House Team

Best haircut

Roberta Dillon
25th Mar 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I absolutely love my hair from Anthony, his talent with hair is amazing. Such a lovely down to earth person too. Plus if you’re wanting a fringe he is the one to chose . Thanks so much again.

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Response from Michael Franks Liverpool One

Hi Roberta, thank you for this amazing review! It is great to see that you are loving your new hair by Anthony, I will pass on this lovely feedback! See you next time - Siân - Front of House Team

Cut + Blow

Clare Edington
25th Mar 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Great first experience at this salon. So welcoming and such a lovely atmosphere I've never felt so relaxed. Sian took the time to really listen whilst i explained how i wanted my cut, and explained what she was doing throughout the process making sure i was happy with everything. I loved the end result i felt like me again. I was offered drinks throughout my time there, which was also so nice. I have been struggling to find a salon that I feel 100% happy with, but im glad to say i will be staying at Micheal Franks. Thanks so much x

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Response from Michael Franks Liverpool One

Hi Clare, thank you for this lovely review. I am so pleased to see that you enjoyed your first visit to the salon, that you were happy with your cut and blow-dry and most of all that you felt like you again! We hope every client feels this way and we look forward to your next visit! - Siân - Front of House Team

Cut and blow dry

Jenny
24th Mar 2023
Team Member: Thomas
5.0

I can not recommend this salon enough. Everyone I spoke to was friendly, helpful and very professional. The lovely Andrew washed my hair, and left me feeling relaxed and my hair knot free (which is unusual for me).
Thomas cut my hair perfectly, listened to what I wanted, kept checking and advised what would work best for me/my lifestyle.
He finished my hair with a wavey finish, which is still holding perfectly at day 2 (other salons waves have fell out within hours).
I will definitely be back

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Response from Michael Franks Liverpool One

Hi Jenny, thank you for this amazing review! It is so good to see that you enjoyed your experience in the salon, and that Andrew, Thomas and the rest of the team looked after you during your visit. It is also great to see that you were happy with the results of your cut and blow-dry! We look forward to seeing you again soon! - Siân - Front of House Team

haircut

Fay Khraibut
20th Mar 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

amaaaazing haircut thank you so much i'm in loveee

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Response from Michael Franks Liverpool One

Hi Fay, thank you for this amazing review! It is so good to see that you are loving your new haircut! We look forward to your next visit - Siân - Front of House Team

Impressed

Meira Jackson
18th Mar 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

On arrival made to feel at ease
The young man who washed my hair was very friendly and gave the most amazing scalp nassage.
Sian talked me through step ny step what she was doing.
Lovely friendly young lady and im so pleased with my hair.
Both of these young people are an asset to the salon.

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Response from Michael Franks Liverpool One

Hi Meira, thank you for this lovely review! I am so pleased to see that the team made you feel comfortable and at ease during your visit to the salon, and that you were happy with the results of your haircut. We hope to see you again when you next visit Liverpool! - Siân - Front of House Team

Very good

Marya Antony Joseph
17th Mar 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Appreciate the patience in setting the style correct, my daughter liked it.

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Response from Michael Franks Liverpool One

Hi Marya, thank your leaving this great review! It is so good to see that both you and your daughter were happy with the haircut and appreciate the time that went into making it perfect. We hope to see you again soon! - Siân - Front of House Team

Clean Trim (Gents)

JC
17th Mar 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Smashed it as always! Really good with curly hair.

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this 5* review! I am so happy to see that you are pleased with your cut and style, and enjoyed your time in the salon. I look forward to your next visit! - Siân - Front of House Team

Trim

Angela Riozzi
16th Mar 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Love my hair ! Just how I like it ?

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Response from Michael Franks Liverpool One

Hi Angela, thank you for this lovely review! It is great to see that you are happy with your haircut! We hope to see you again soon - Siân - Front of House Team

Excellent as always

Paul Chadd
15th Mar 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Visiting the salon is just like popping around to a friends house. Such a welcoming atmosphere, comfortable surroundings and very professional staff. Look forward to going each and every time.

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Response from Michael Franks Liverpool One

HI Paul, thank you for this excellent review! I am so pleased to see that you feel relaxed and comfortable during your visits to the salon. This is how we hope every client feels! We look forward to seeing you again soon - Siân - Front of House Team

Very happy

Helen Phillips
5th Mar 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Had a lovely experience as usual. Elina always does a good job. My boyfriend thinks I look sexy now so thanks Elena!!!

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this lovely review! I am so pleased to see that you enjoyed your experience in the salon and that Elena achieved the look that you wanted. See you next time! - Siân - Front of House Team

Cut + Blowdry

Aditi Shah
4th Mar 2023
Team Member: Sian
5.0

I’m very happy with how my hair looks, Sian was great as always!

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Response from Michael Franks Liverpool One

Hi Aditi, thank you for this fabulous review! I am so pleased to see that you are happy with your new hair and I look forward to your next visit! - Siân - Front of House Team

Hair

Anonymous
4th Mar 2023
Team Member: Callum
5.0

.

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Response from Michael Franks Liverpool One

Hello, thank you for leaving this 5* review! It is great to see that you enjoyed your time in the salon and were happy with the service that you received. See you next time! - Siân - Front of House Team

Excellent Service

Grace Allan
4th Mar 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I hadn’t had my hair cut for almost 18 months, so I really needed one. My hair was waist-length and had become more difficult to manage. It mainly needed trimming and thinning out.
Callum was very attentive and took the time to talk through what I wanted and what my options were before cutting my hair. Its condition and style was transformed! He even put a lovely wave in my hair. I’m very happy with the result and overall service.
I also liked that I could buy one of products used to treat my hair. It’s like having a souvenir! I also got a good student discount.

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Response from Michael Franks Liverpool One

Hi Grace, thank you for taking the time to leave this excellent review! It is so good to see that you are happy with your hair transformation and that Callum helped you to achieve the style that you were hoping for. We look forward to seeing you again soon! - Siân - Front of House Team

Fabulous Last minute cut & blow.

Laura Hughes
3rd Mar 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

So grateful for Elena fitting me in for a last minute cut & blow dry before my night out in Liverpool. Great service and efficiently done in Less than 45mins. So pleased. Offered a drink and made to feel welcome by all staff & the owner.

Found & booked using treat well website.

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Response from Michael Franks Liverpool One

Hi Laura, thank you for this fabulous review! I am so pleased to see that you enjoyed your experience in the salon and that you were happy with your cut and blow dry by Elena. We hope you enjoyed your night out and look forward to your next visit! - Siân - Front of House Team

1/03/23

Helen Busteed
2nd Mar 2023
Team Member: Anthony
5.0

As always friendly efficient and professional

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Response from Michael Franks Liverpool One

Hi Helen, thank you for this great review! I am so pleased to see that you enjoyed your visit to the salon and found your experience with team to be friendly and professional. We look forward to seeing you again soon! - Siân - Front of House Team

Hair cut and finish

Ella Clarke
2nd Mar 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

Thank you Thomas! Excellent cut and style, very professional but also great fun to chat to whilst having my hair done, thanks again and will be back to book in with you on future

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Response from Michael Franks Liverpool One

Hi Ella, thank you for this excellent review! It is great to see that you are happy with your cut and style by Thomas and that we made your experience enjoyable. We look forward to seeing you next time! - Siân - Front of House Team

Fab place

Nicola Burns
2nd Mar 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always a great experience. Callum is so friendly and listens to what you want. Thank you!

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Response from Michael Franks Liverpool One

Hi Nicola, thank you for leaving this fab review! I am so pleased to see that you enjoyed your experience in the salon and that you were happy with your stylist Callum. See you next time! - Siân - Front of House Team

Colour cut & blow

Anonymous
26th Feb 2023
5.0

Also Anthony P for my cut & blow. Love my hair really pleased

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this great review! I am so happy to see that you are pleased with your cut and blow-dry by Anthony. We hope to see you again soon! - Siân - Front of House Team

Much Love Michael

Steph Prosser
25th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Always love coming in, thank you for always making my hair amazing

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Response from Michael Franks Liverpool One

Hi Steph, thank you for this amazing review! It is great to see that you are always happy with your hair by Michael and that you are enjoying your visits. We look forward to seeing you next time! - Siân - Front of House Team

Always a lovely experience

Jennifer Burgess
25th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thanks Michael for a lovely cut and style as always. Lovely clean and friendly salon.

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Response from Michael Franks Liverpool One

Hi Jennifer, thank you for this lovely review! It is so good to see that you were happy with your cut and style by Michael and that you enjoyed your time in the salon. We hope to see you again soon! - Siân - Front of House Team

My cut and blow

Ms Susan Clarke
25th Feb 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I enjoy my whole experience whenever I go for my hair appointment from callum he is always pleasent and makes me feel relaxed and comfortable

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Response from Michael Franks Liverpool One

Hi Susan, thank you for this lovely review! I am so happy to see that you enjoy your experiences in the salon at each appointment and we look forward to seeing you again soon! - Siân - Front of House Team

Fabulous

Miss Jacqui Burden
25th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

I was struggling with what colour to have and he was so helpful with his advice. Love the gloss finish and of course the fabulous cut ☺️

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Response from Michael Franks Liverpool One

Hi Jacqui, thank you for this fabulous review! It is so good to see that you received some helpful advice when deciding on your new style and that you were happy with the results! We look forward to seeing you next time - Siân - Front of House Team

Excellent service

Katherine Mcelroy
24th Feb 2023
Team Member: Thomas
5.0
Appointment verified by SaloniQ Software

My first time at Michael franks on the recommendation of some friends. I absolutely loved it. Thomas was amazing listened to what I asked for and talked me though what he was doing. He was lovely to talk to. Really great experience. I’ll definitely be back to see Thomas.

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Response from Michael Franks Liverpool One

Hi Katherine, thank you for this excellent review! It is great to see that you enjoyed your experience in the salon and were happy with your hair results by Thomas! Thank you to your friends for the recommendations and we hope to see you all again soon - Siân - Front of House Team

Not satisfied.

Mahek jeswani
23rd Feb 2023
2.0

I did not like my hair cut.

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Response from Michael Franks Liverpool One

Hi Mahek.
Following on from our telephone conversation I am really glad that we have been able to get you rebooked into salon to go over what you are not liking with your hair cut.
Our aim is to make sure everyone leaves the salon happy with the results of their visit, if this ever not the case we really appreciate the opportunity the correct that.
Looking forward to seeing you Friday.
Michael - Creative Director

Wash, Cut & Blowdry

Holly Hughes
23rd Feb 2023
Team Member: Sian
5.0
Appointment verified by SaloniQ Software

Sian was lovely and gave me the cut I wanted. My hair feels so much better now, thank you!

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Response from Michael Franks Liverpool One

Hi Holly, thank you for this lovely review! I am so pleased to see that you are happy with your haircut and that its feeling much better! We look forward to your next visit - Siân - Front of House Team

I’ll definitely be back

Karen Carsley
21st Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Fantastic cut again, I wish we lived nearer. Anthony is wonderful, welcoming and a wizard stylist.

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Response from Michael Franks Liverpool One

Hi Karen, thank you for this fantastic review! I am so pleased to see that you were happy with your stylist Anthony and the results of your haircut! We hope to see you again soon - Siân - Front of House Team

Hair cut

Michael Grooby
17th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony was lovely and the haircut was great!

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Response from Michael Franks Liverpool One

HI Michael, thank you for leaving this great review! It is so good to see that you were happy with your haircut and your stylist Anthony, we hope to see you again soon! - Siân - Front of House Team

New me

Anonymous
17th Feb 2023
5.0

Had a complete revamp and love it, cut and blow dry and just feel fabulous

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Response from Michael Franks Liverpool One

Hello, thank you for taking the time to leave this wonderful review! It is so good to see that you are loving your new style and that you are feeling fabulous! We look forward to your next visit - Siân - Front of House Team

Best of the best

Liv Silver
15th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is exceptional, he understands what I’m asking for perfectly even if I am talking nonsense. My hair is beautiful every time I see him and I walk out feeling amazing. He cares about the condition my hair is in and keeps checking in about my routine to make sure whatever he is doing is going to fit in with my lifestyle and the amount of time I want to spend on my hair at home. He’s an absolute hair genius.

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Response from Michael Franks Liverpool One

Hi Liv, thank you for this amazing review! It is so good to see that you are loving your hair by Michael and that you leave the salon feeling great every single time! We hope that all of our clients feel this way. We look forward to seeing you next time - Siân - Front of House Team

Best haircut in Liverpool

Sarah Travers
15th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Love coming to the salon to have my haircut by Anthony. I have so much confidence in his ability, he listens and understands exactly how I want my hair cutting. I absolutely love my haircut and it keeps its shape and style for months because of the excellent cut. Anthony is a wonderful, kind and caring professional, I wouldn't go to anyone else.

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Response from Michael Franks Liverpool One

Hi Sarah, thank you for this lovely review! I am so happy to see that you are pleased with your hair cut and your stylist Anthony. I will pass on this amazing feedback! we look forward to seeing you next time - Siân - Front of House Team

Good hairdressing experience!

Laraine Bethkenhagen
10th Feb 2023
Team Member: Anthony
4.0
Appointment verified by SaloniQ Software

Very nice atmosphere and a super relaxing hair wash...very good colour and styling from Elena and Antony and excellent coffee as well!

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Response from Michael Franks Liverpool One

Hi Laraine, thank you for this great feedback! It is so good to see that you were happy with your colour, cut and service by the team and enjoyed the atmosphere during your visit to the salon. We look forward to seeing you next time - Siân - Front of House Team

Short cut

Cecile De Luna
8th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Anthony is friendly and professional. He makes the customer feel comfortable and he is good in explaining what he is going to do and considerate to what customers wants.

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Response from Michael Franks Liverpool One

Hi Cecile, thank you for this great review! I am so pleased to see that you were happy with your stylist Anthony during your visit, and felt comfortable while you were in the salon. We look forward to seeing you again soon! - Siân - Front of House Team

Prefect cut and blow dry

Phoebe Webb
8th Feb 2023
Team Member: Elena
5.0

Can’t fault Elenas cut and blow dry. I got my hair curled and it feels so fresh and beautiful. Everything was clean, professional and the value for the service was amazing.

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Response from Michael Franks Liverpool One

Hi Phoebe, thank you for this amazing review! I am so pleased to see that you were happy with your haircut, value and service during your time in the salon! This is how we hope every client feels! We hope to se you again soon - Siân - Front of House Team

Elena - Provides The Best Service

Fiza Ali
7th Feb 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena has great skills, she knows exactly what a client wants. She listens carefully and always finishes the task with such ease. I would 100% recommend Elena.

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Response from Michael Franks Liverpool One

Hi Fiza, thank you for this great review! I am so happy to see that you are happy with your hair and your stylist Elena! We look forward to seeing you again soon - Siân - Front of House Team

Elena

Fiza Ali
7th Feb 2023
Team Member: Elena
5.0
Appointment verified by SaloniQ Software

Elena is my favourite and she’s extremely lovely. Her work never fails to impress me. Elena is literally like magic.

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Response from Michael Franks Liverpool One

Hi Fiza, thank you for this lovely review! I am so pleased yo see that you are happy with your stylist Elena and that she was able to achieve magic results with your hair, I will pass on this wonderful feedback. We look forward to seeing you again soon! - Siân - Front of House Team

Excellent

Ann Doherty
7th Feb 2023
Team Member: Anthony
5.0
Appointment verified by SaloniQ Software

Excellent service, Anthony is a joy I look forward to having my appointment and he never disappoints. His knowledge and experience is second to none. So welcoming and friendly

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Response from Michael Franks Liverpool One

Hi Ann, thank you for this excellent review! I am so pleased to see that you found the team welcoming and friendly, and that Anthony looked after you during your visit. We hope that every client feels this way during and after their appointment! We look forward to seeing you next time - Siân - Front of House Team