Michael Franks Liverpool One

This appointment was for my friends 7 year old daughter who was scared of having her hair cut. She was made to feel so welcome and every bit of care was given to her and lots of reassurance. My friends daughter had a really good experience and was left with absolutely amazing shiny and soft hair. She now has confidence in going to the salon for a wash, cut and blowdry. She has now said she wants to come in every week! Thanks to all at Michael Franks and especially to Samuel for making my friends 7 year old daughter feel sp calm and relaxed. He really is great with children. Will def be back.

Excellent service friendly happy staff very pleased with the result !!

Really lovely salon to visit, the staff are genuinely lovely and don't stop.
Sam has done wonders with my hair yet again, cut is beautiful, not an easy job with my Frizzy mop. Thankyou once again

Always love getting my haircut with Samuel, professional, friendly, interested without being annoying and great results. Main reason I come back here. This time I wanted a fringe (huge change for me), I showed a picture and Samuel did his magic. Totally trust his professional opinion and really happy with the result! Also lovely team overall :)

Purchased off the Treatwell website. Was fast and easy to do. Chelsea was my Junior Stylist. She was great. Very informative and treated me very well. Overall happy with my cut.
Plus Chelsea did try to offer my products to purchase and use . Would go back again.

Awesome service

Lovely staff. Very accommodating!

I felt very at ease with Callum from the start. He listened to me describe how my hair behaves. He then magically transformed my woolly mane into lovely hair. All the while telling me what he was doing and some tips on how to repeat for myself at home. I left feeling like a million dollars and looked 10 years younger. So very happy with my hair. Thank you so much Callum!

Have been struggling to find a good salon in Liverpool where the stylist listens to what you really want- today I visited Michael Franks and was so impressed with the entire service. A warm welcome into the salon, a consultation with my stylist Callum who really understood what I wanted for my look. He offered lots of advice throughout the treatment and showed me the products he as using. (The oat and honey shampoo smelled divine!) I ended up leaving with my locks feeling silky and bouncy! Will be a loyal customer from now on. Great team and great customer service :)

Cut exactly as I wanted. Friendly service and great prices.

Best hair cut ever would highly recommend Callum

After being very dubious about getting a keratin treatment (the idea of putting a treatment on my hair that I have never before tried), I spoke with the stylists at Michael Franks and they assured me that the treatment would only nourish and help smooth my frizzy hair. It did just that and more! I can’t recommend this process more to those who have very coarse/frizzy hair. Its so much manageable and it’s never felt softer. Thank you so much to Amy and Chelsea who applied the treatment and to Callum for my fresh hair cut. I honestly feel so much better after visiting this amazing salon!

Never had my hair put up, or make up done professionly before, so as it was my daughter’s Hen weekend, i decided to treat myself. The young girl who did my hair was very helpful & friendly & i was happy with the result at the time. Unfortunately the curls more or less dropped out by the time i got back to my hotel on James St, so my daughter’s friend had to re-do it.I was thrilled with my make up, & again the girl was very helpful in helping me decide what to have done.
My only criticism is, that both my appointments were supposed to be with Michael Franks, & i wasn’t given any explanation as to why this didn’t happen.

My experience at this salon was great as I had a fantastic stylist called Callum who understood what way I wanted my hair and he achieved that. The overall service and value of this salon was great and I was made feel welcome by all. I would highly recommend this salon to other clients.

Really listened to what I wanted and asked questions to make me feel involved in my hair up. Talent of stylist was unreal!

I loved my blow dry

I found this little gem , I had highlights and a cut , I left smiling , the staff made me very welcome , a warm and friendly atmosphere , in would recommend this salon to all , a very big thank you to all the fabulous staff .

This is my 2nd time using this Salon. They are professional and my hair cut and colour was exactly what I after. I will definitely use them again.

I went to this salon because it was highly rated on Google. When I got there I wasn’t disappointed. The staff were really friendly and chatty. Felt really welcome as if I’d been going there for years and my haircut was exactly what I wanted - even got some tips from Sam on how to style my hair and what products work best. Would recommend.

Genuinely the best haircut I’ve had. I’ve been beaming all day. Such a lovely salon with lovely people

Sophie was amazing and was very helpful with deciding what was best for my hair when trying to go back blonde. Can't wait to come back for the next stage!

I had my hair cut by an apprentice and it turned out great. Everyone made me feel very welcome and my hair turned out better than I imagined.

Great cut, excellent service, friendly and not pushy about buying products (something I hate). Also, I needed to relax and the stylist, even if very friendly, did not “force” me into some chit chat, I really appreciated.

I like the place it's a good energy, everyone is lovely and I always got an excellent service, I've had my hair done there for a while but I never took the time to write a review. But this time Callum exceeds my expectations, the hair style, the colour it's beautiful I'm in love with my hair. Thank you guys. ?

I love the place it has a good energy, I've had my hair done there for a while and I always got an excellent service, but I've never took the time to write a rewiew.
But this time Callum exceeded my expectations, I'm in love with my hair. Thank you guys. ?

Friendly staff.. great customer service from Callum and other members of staff. I was booked in with veronica, very pleased with how she done my hair, that I have already booked another appointment. Look forward to seeing you again.. thank you xx

Love my brows. The guy who did them was really knowledgable and took great care with them. I will be back in a few months! Best money I've spent in a long time!

I booked last minute and having never been here before did not know which stylist to choose. I was booked in with Samuel and could not have been more delighted. He was great, he understood exactly what I explained and the result is perfect. I could not be happier and have booked my next appointment with him. I definitely recommend Samuel. A*.

Really nice young gentleman. Knows how to deal with my type of hair. Will definitely be back. Thanks

Another great experience at Michael Franks, I am so happy with my hair, thank you Sam ? My hair is so much healthier and I am very greatful for the advice and service you have provided.

Samuel was fantastic! I could not fault the service and I’m so happy with the result! It was my first time visiting the salon and he made me feel very welcome and relaxed. I will definitely be back!

Was a great hair cut, had bad in the past but this was a good hair cut for me and would definitely come back to the salon!

Callum gave me the BEST blow dry of my LIFE !!!! Thanks so much
Coming back

This place is lovely, I'm really fussy and have never had a hairdresser that I've gone back to but would definitely go back to Michael Franks, all staff make u feel welcome as soon as u arrive which is most important thing, they are friendly and approachable. I had a few layers put in and a trim.. my hair is extra long and thick so I always feel a burden on the stylists but Samuel took his time with me and even fitted me in earlier than my appointment time which was great, look forward to my next visit!

Excellent service

Loved my hair cut and my curls were amazing

Great experience every time. Amy is amazing and does the best blow dry ever!

Had a wash, cut & blow dry. Stylist was really professional, informative and friendly! Did an amazing job!!! Would definitely recommend and will be going back again soon. Thank you

Great to see Callum again and have one of his sculptural cuts. Good luck to this smashing little salon.

Georgia made me feel comfortable as possible. Made sure treatment is well selected according to my hair type needs and performed well wash cut and curly blow dry. Recommend!

When I arrived I was greeted with a warm and friendly reception, all the staff there where amazing, Michael listened to how I wanted my hair and he cut it exactly how I explained to him, I will definitely be returning.

The service was very good and Sam was warm and friendly very pleased with my haircut

Brilliant salon in Liverpool city centre. I wouldn't go anywhere else Michael is 1st class!

Brilliant, friendly, laid back but professional environment, excellent value for money. A but tricky to find, but definitely worth it when you do

Perfect.

Upon arrival at the salon we found it hard to find as no sign outside . Had to go in and ask . Some staff were pleasent ,was asked if I would like a drink but came wrong so couldn’t drink it , group of staff in the back laughing and messing around which found unprofessional as I have a salon myself , Amy was lovely and did a great job of my daughters hair . Didn’t find the other staff welcoming as they didn’t say hi when passing myself and my daughter . This salon has great potential and I’m sure these are teething problems

I thoroughly enjoyed my first visit to your salon. The salon has a lovely friendly relaxed atmosphere and is very well managed. I particularly liked the consultation with my stylist before cutting my hair with a detailed explanation of the processes and products to be used.

I thoroughly enjoyed my first visit to your salon. The salon has a lovely friendly relaxed atmosphere and is very well managed. I particularly liked the consultation with my stylist before cutting my hair with a detailed explanation of the processes and products to be used.

I am beyond pleased with the service I received at Michael Franks. My hair was damaged due to a number of things, Amy and Chelsea took the time to listen to me and advise. I left the salon feeling brilliant, it means such a lot and I cannot recommend this salon highly enough.

Fantastic service, very friendly and quality work. I usually find having my hair done boring. Sam, took the time to discuss my preferences and went through all the options. I loved not only his work but he was a pleasure to chat too and very welcoming.