Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
I have forgotten stylists name but she was super friendly and knowledgable. Probably too early to tell but I’m not sure if Brazilian blow dry has worked because my hair looked it’s usual frizzy self even after the salon blow dry.
Hi Danielle,
thank you for taking the time to review your experience in Michael Franks!
I am sorry to hear that your hair looked frizzy after the Brazilian blow-dry, depending which treatment you had you are advised not to wash your hair for 3 days, this is so the treatment can go deeper into the cuticle so it may not feel smooth just yet. If you could contact me directly so I can find out a little bit more of how you feel after you have washed your hair to [email protected] or if you call us on 0151 707 9263 please.
Kind Regards Aimee - Client Experience Manager
Sian did my make up exactly as I described how I wanted it, made me feel really comfortable and was gentle when putting on lashes and liner. I would definetly book in again and recommend to friends
Hi Sally,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you loved your make-up by Sian, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
From the minute i walked through the door i was looked after by sian and her team, its a lovely salon and will be back again!
Hi Lolita,
thank you for taking the time to write a 5* review!
So pleased to hear Sian and our team looked after you well, we will forward this amazing review to them!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager
The stylist was excellent I love my hair it was cut & given a blow dry Sam was tottaly professional I will recommend him to all my friends. Thanks again x
Hi Mary,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair style created by Sam, we will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Excellent. Will go again
Hi Chantelle,
thank you for taking the time to write a 5* review!
So pleased to hear you had a great service!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Yes really pleased with my hair , was made really welcome , Robert was very chatty felt really comfortable, will definitely think about coming back
Hi Gillian,
thank you for taking the time to review your experience in Michael Franks!
So happy to hear you are pleased with your hair and Robert made you feel really welcome, we will forward this amazing review to him!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
My first experience at Michael Franks with Sam was brilliant. Sam helped me to achieve a glossy brunette colour and he made me laugh the whole time. I’m looking forward to my next appointment!
Hi Portla,
thank you for taking the time to review your first experience in Michael Franks!
So pleased to hear you loved your colour created by Sam! Sam is a great character and really shows his passion for hairdressing through his work. We will forward this amazing review to him!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
I have seen this salon change ownership 3 times & MF is by far the best, all the staff are lovely. SJ is amazing. I love going along once a month for my hair cut & chat
Hi Peter,
Thank you for taking the time to write a 5* review!
So pleased to hear you have returned to the salon and enjoyed your visit. I will forward this amazing review to Michael, Sarah-Jayne and the team!
Look forward to seeing you on your next visit!
Hopefully see you again soon!
Aimee - Client Experience Manager
Oliwia was very friendly and put me at ease whilst getting my haircut. She gave me very good advice about the shape of my hair around my face. I’d definitely come back and book her again.
Thank you x
Hi Saflyah,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Oliwia looked after you well and gave you helpful advise on your hairstyle. We will forward this lovely review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam listen, considered, had vision, persuaded and then followed through with the perfect cut.
Hi Diana,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service with Samuel, we will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Excellent service. The stylists are very considerate and polite. Had an awesome haircut. These guys are the best. With my favorite music playing in the background, I wouldn't ask for anything else! Lol. My stylist was Robert S. I just couldn't find his name on here. Callum is nice too. I've added his name as he was present when I visited!
Hi Arindam,
thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review about your visit and hairstyle, we will forward Robert and Callum this lovely review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Excellent mens style and cut, the two gents in the salon were excellent , Robert S gave me exactly the haircut I required, would highly recommend him, he is an asset to the business.
Hi Christopher,
thank you for taking the time to review your experience in Michael Franks!
I am so happy to hear our team looked after you well and you loved your hair style created by Robert, we will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
First genuine time I have felt relaxed when having my hair cut, Callum done a brilliant job and will definitely be returning in the future.
Hi Dean,
Its so amazing to hear such a positive review like this where you felt relaxed and loved your hair style created by Callum!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
I'm sorry I can not remember the stylist name. I was more than happy with my hair, thank you so much x
Hi Rita,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service and our team looked after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager
Robert was really great. Really attentive, informative and interesting to talk to! Gave me some great advice about my hair and a great cut and finish! Really positive experience. Thank you!
Hi Clare,
so pleased to hear Robert looked after you well and you enjoyed your visit, we will forward this amazing review to him!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Absolutely love my cut and brazillian blow dry. Callum was absolutely lovely and has done a brilliant job! Really friendly and lovely service, couldn’t fault it.
Hi Hollie,
thank you for taking the time to write a 5* review!
So happy to hear you absolutely love your cut and Brazilian blow-dry created by Callum, we will forward this review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
I would give more than 5 stars if I could. Oliwia is absolutely perfect. I was quite scare to change the color of my hair just because I have curly, dry hair so I wasn't sure what will happen. Oliwia and Sam gave me a lot of advice ( full professionalism) and the final effect came out beautifully. Thank you very much.I recommend this salon
Hi Kasia,
Thank you for taking the time to write such an amazing review!
So pleased to hear that Oliwia and Sam looked after you well and gave you useful and reassuring advise for your hair, we will forward this amazing review to them all!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great service, Hair looks and feels great very friendly staff.
Hi Michelle,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit and you are loving your new hairstyle!
Hopefully see you again soon!
Aimee - Client Experience Manager
Really friendly and helpful staff. Hair was put up amazingly and couldn’t be happier with it.
Hi Chelsea,
so pleased to hear our team looked after you well and you loved your hair style! We will forward this great review to our team!
Hopefully see you again soon!
Aimee - Client Experience Manager
A lovely salon great staff and v good service you do feel well looked after !
Hi Jenny,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service!
Hopefully see you again soon!
Aimee - Client Experience Manager
Once again Callum explained everything, only going ahead with treatments once I was happy. So pleased with my new ashy blonde!!
Hi Gina,
so happy to hear you have returned to our salon and had another great experience! We will forward this amazing review to Callum!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing stylist! Always come out of the salon feeling beautiful. Couldn't ask for anyone better! All staff are lovely and welcoming.
Hi Rochelle,
Thank you for taking the time to write a 5* review!
Its so lovely to hear such an amazing review, we will forward this review to or team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Fab technician, really happy with the results. Would absolutely recommend to a friend
Hi Rosie,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new nails! We will forward this amazing review to Anna!
Hopefully see you again soon!
Aimee - Client Experience Manager
Very happy with the haircut
Hi Rostl,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are happy with your haircut!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Excellent service for a wash cut and blow
Hi Paula,
thank you for taking the time to write a 5* review!
So happy to hear you had an excellent service!, we will forward this to our team!
Hopefully see you again!
Aimee - Client Experience Manager
Excellent service and hair looked fab after Callum had finished .My hair was really shiny and styled well. Everything was explained well from the procedure to how I should care for my hair..Teally pleased. Coffee and cake a nice e traditional touch.
Hi Gaynor,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit and all the steps for the service were explained to you! We will forward this great review to Callum and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager
Callum done a great job ! Would definitely recommend
Hi Keir,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Callum did a great job with your hair! We will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Great haircut!
Hello,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair cut!
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing as always Yasmin!!!!!!
Lovely girl and very very good at what she does! Will be coming Back x
Hi Paula,
thank you for taking the time to write a 5* review!
So happy to hear Yasmin looked after you well and did a lovely job with your hair!
Hopefully see you again soon!
Aimee - Client Experience Manager
The best service same as always. Thanks
Hi Neda,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you have returned to our salon and had another great experience!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Amazing as always, great chat and haircut was flawless!
Hi Hannah,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great service!
Hopefully see you again soon!
Aimee - Client Experience Manager
Had my hair cut by Robert. Fab cut by a lovely very attentive and precise artist! Delighted!
Hi Karen,
so pleased to hear you are loving your hair cut by Robert. We will forward this amazing review to him!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam did my hair and I absolutely love it!
Felt very welcomed from when I first walked in and he was very attentive to what hairstyle I was hoping for - it was even better than I imagined! Such a relaxed atmosphere and I felt at ease the whole time. Will definitely go back!
Hi Eva,
thank you for taking the time to write a 5* review!
So happy to hear you are loving your hair style by Sam, we will forward this amazing review to him!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Love this talented, artistic amazing young man. He listens to you & always explains things every step of the way. A perfect role model for this growing chain. Just remember loyal customers return always& spread the word. My friend grew got an Aveda salon & forgot loyalty & affordability,offers and think it’s so sad.
Hi Janine,
Thank you for taking the time to review your experience in Michael Franks!
It makes us all incredibly proud and happy to hear recognition of our stylists in reviews!
We value our clients loyalty and always will, this is one of the reasons the client experience manager role was created so we can get full honest feedback in order for us to continuously improve and not rest on our laurels!
Hopefully see you again soon!
Aimee - Client Experience Manager
Sam was my colorist and Kate blow dry styling for me. They are such a great team work, enhance the environment of the salon. BIG THANKS TO SAM!! for his amazing balayage work. I cant extend enough how much i appreciate his work and his honest opinion, he is an expert. I know your salon is busy but more people needs to be known! While waiting for my hair to progress. Sam also assisting other lady where he did tailor his work towards what the client wants just like the Principal of the salon. THUMBS UP. Im definitely coming back, i will find an excuse to visit whenever i visit Liverpool
PS. Why Sam name isn't on the drop down list??
Hi Naree,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear Sam and Kate looked after you well during your visit, but most importantly you are loving your new hairstyle!
Thank you for bringing this to our attention that Sams name isn't on the drop down list, we have solved the problem!
We will forward this amazing review to them both!
Hopefully see you again soon!:-)
Aimee - Client Experience Manager
It was the first time I had come to this salon and I left very satisfied! The service was welcoming and Callum made sure I was happy with everything before proceeding and although my hair was quite long he did a good job at handling it well! Everyone was friendly and polite
Hi Shabnam,
Thank you for taking the time to write a 5* review!
So happy to hear Callum was welcoming and did a great job with your hair style. We will forward this amazing review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Callum did a great job cutting my hair and was extremely professional.
Hi Charlotte,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Callum looked after you well and you are loving your new haircut created by him!
Hopefully see you again soon!
Aimee - Client Experience Manager
Getting your hair done by new people can be intimidating, but Hebe made me feel at ease. She listened to what I wanted and achieved what I imagined but even better. I love the colours and it looks amazing. We even had the loveliest conversation. Haydn was also really lovely and helped out where needed. Definitely 100% recommend them both! ♡
Hi Alex,
thank you for taking the time to write this amazing review!
So pleased to hear Hebe and Haydn looked after you well and you are loving you new hair colour!
Hopefully see you again soon!
Aimee - Client Experience Manager
First class service - my first visit to the rope walks shop best hairdressers in Liverpool in my opinion.
Hi Tony,
Thank you for taking the time to write a 5* review!
So happy to hear you enjoyed your first visit in our Ropewalks salon.
Hopefully see you again soon!
Aimee - Client Experience Manager
Amazing service great atmosphere and a very professional environment will be returning and recommending friends
Hi Sam,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit from start to finish!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Great cut and Blow hair was perfect best haircut in 6 months after two really poor cuts. Re-booked Aimee was lovely took her time very attentive well recommended thank you!
Hi Lyndsey,
thank you for taking the time to write a 5* review!
Aimee will be so happy to hear such and amazing review!
Look forward to seeing you in 6 weeks!
Darryl - Managing Director
Fabulous cut and blow after 2 poor haircuts at other salons previously being a Bob you really notice it. Aimee was friendly warm and very attentive my hair was perfection when she finished and the best cut I have had in over 6 months. Re-booked for 6 weeks time, lovely cup of tea and a hand wrapped piece of cake to go with it. Felt very pampered and love the Kevin Murphy haircare smells amazing!
Hi Lyndzy,
Thank you for taking the time to review your experience in Michael Franks!
its so amazing to hear such a positive review how you had a great visit from start to finish!
We will forward this lovely review to Aimee!
Look forward to seeing you in 6 weeks!
Darryl - Managing Director
Chelsea was brilliant! She really made me feel relaxed and comfortable ,She did exactly what I wanted such attention to detail and gave great advice with what to do haircare wise , been to her twice now and will continue to book with her in the future ,excellent service! .
Hi Amie,
So pleased to hear you have returned to the salon and had another great experience! We will forward this amazing review to Chelsea!
thank you for taking the time to write a 5* review !
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
Great experience
Hello,
thank you for taking the time to write a 5* review!
So happy to hear you had a great experience!
Hopefully see you again soon!
Aimee - Client Experience Manager
Been here twice and absolutely loved both times. Great value for money, and the staff are caring and attentive. They do a great job - I even got free wine (went today and got cake for my birthday!) Highly recommend and will be visiting again soon.
Hi Emmy,
So pleased to hear you have returned to the salon and had another great visit!
Its so lovely to hear positive reviews like this, we will forward this to our team!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager
Lovely job. Very pleased
Hi Cheryl,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are happy with the results!
Hopefully see you again soon!
Aimee - Client Experience Manager
Haydn was an absolute dream and made me feel like I was the only person that mattered and like a million dollars. Very experienced and knowledgable.
Also a special mention to Harry who done my make up, again an absolute gem.
Will be my number 1 place to book and recommend.
Harriet is a delight and always helps fit me in whether it’s with her or the team.
Thank you xx
Hi Karen,
This is an amazing review to hear and makes us all incredibly proud of what we do!
Thank you for taking the time to write this lovely review!
Look forward to seeing you on your next appointment! :-)
Aimee - Client Experience Manager
Personal service,wonderful short cropped hair cut.
Hi Karen,
So pleased to hear you had a wonderful service and loving your hair cut!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager
Always happy with the service and cut from Michael.
Hi Lee,
thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you have returned to the salon and had another great experience!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager
lovely salon staff are lovely
Hello,
thank you for taking the time to write a 5* review!
So happy to hear you enjoyed your visit and our team looked after you well!
Hopefully see you again soon!
Aimee - Client Experience Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.