Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,798 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Over joyed

Jemma Mills Burns
11th Oct 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

It had been over four months since I had my roots done, my hair was in pretty bad shape. Michael did an amazing job as always. Feel loads better about myself and I love the colour. Thank you ?

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Value
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Response from Michael Franks Liverpool One

Hi Jemma,

Thank you for taking the time to write a 5* review! It's so great to hear that you love your new hair colour and that you feel better about yourself now! I will forward this review to Michael and the team!

Hopefully see you again soon!

Hebe - Client Experience Manager

Brilliant as always

Daniel Farrell
10th Oct 2019
Stylist: Chellsi
5.0
Appointment verified by SaloniQ Software

Wanted a bit of a change from my usual haircut and Chellsi did not disappoint, she did an amazing job. Highly recommend! Thank you!

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Value
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Response from Michael Franks Liverpool One

Hi Daniel,

Thank you for taking the time to write a 5* review! So pleased to hear that you love your new hair cut by Chellsi! I will forward this amazing review to her!

We hope to see you again soon!

Hebe - Client Experience Manager

Lovely hair cut

Rachel Ganney
9th Oct 2019
Stylist: Hebe
5.0
Appointment verified by SaloniQ Software

One of the best cuts I've had, from the gentle wash right through to the careful finishing Hebe did a lovely job throughout

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Rachel,

Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that your hair cut was one of the best you've had and that you enjoyed your visit!

We hope to see you again soon!

Hebe - Client Experience Manager

Brill

Aimee Turnbull
8th Oct 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

Overall I had a brillant experience at Micheal Franks salon. I love my new haircut, such good value for money!

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Aimee,

Thank you for taking the time to write a 5* review! So pleased you had a brilliant experience overall and that you love your new hair cut!

We look forward to seeing you again soon!

Hebe - Client Experience Manager

Great

Ani Mark
8th Oct 2019
Stylist: Callum
5.0

Good

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Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Ani,

So pleased to hear you had another great visit to the salon! Thank you for taking the time to review us!

We look forward to seeing you again at your next appointment!

Hebe - Client Experience Manager

Great

Ani Mark
8th Oct 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Great

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Ani,

Thank you for taking the time to write a 5* review! Really glad to hear that you had a great experience in the salon!

We hope to see you again soon!

Hebe - Client Experience Manager

Hair appointment

Ann-Marie Bilsborough
8th Oct 2019
Stylist: Samuel
5.0
Appointment verified by SaloniQ Software

A big thank you to Sam for looking after me and my hair so well ?. Love the colour and how healthy it feels ?

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Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Ann-Marie,

Thank you for taking the time to write a 5* review! I'm so pleased to hear you love your hair colour and that it feels healthier! I will forward this fantastic review to Sam and the team!

We look forward to seeing you again soon!

Hebe - Client Experience Manager

Great

Anonymous
7th Oct 2019
5.0

Absolutely no complaints, very friendly, great haircut and advice

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review us! So pleased to hear that you had a great experience in our salon! We hope yo see you again soon!

Hebe - Client Experience Manager

Mens haircut

Igor Pellacani
6th Oct 2019
4.0
Appointment verified by SaloniQ Software

Unfortunately the machine that trimmed my hair was broke and scratched my skin on the back of my neck, I went for a haircut now I'm bruised

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Igor,

Thank you for taking the time to review your experience in the salon! I'm really sorry to hear that you've found that your neck was scratched by the clippers. We were unaware of this happening on the day but I will call you as soon as possible to discuss this further and see what we can do for you.

Kind regards,

Hebe - Client Experience Manager

Great as usually

Ani
6th Oct 2019
Stylist: Callum
5.0

Great service, beautiful hair.Callum is always listening and giving great advise for you hairstyle or colour

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Ani,

Thank you for taking the time to review your experience in the salon! So happy to hear that Callum looked after you well and gave you great advice for your hair!

We hope to see you again soon!

Hebe - Client Experience Manager

Amazing!

Natalie Anderson
5th Oct 2019
Stylist: Samuel
5.0
Appointment verified by SaloniQ Software

Samuel has done my hair before and always does an amazing job! Really happy with how it’s turned out I love it :)

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Natalie,

Thank you for taking the time to write a 5* review! I'm so happy to hear you love your hair and always have a positive experience in the salon!

We hope to see you again soon!

Hebe - Client Experience Manager

Great first impression!

Michelle Davies
5th Oct 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

This was my first experience at Michael Franks and it wont be the last.

I normally feel a bit out of place in salons as I'm not the usual girly girl, however I was was made to feel very comfortable and well looked after. Callum was very attentive, making sure I was happy throughout and the finished cut was just what I wanted.

I'll definately be back again soon!

Thank you.

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Michelle,

Thank you for taking the time to review your experience at Michael Franks! I'm really pleased to hear that the team made you feel welcome in the salon and that your hair cut was just what you wanted!

We look forward to seeing you again on your next visit!

Hebe - Client Experience Manager

Best hair cut ever!

Grace Alexandra
5th Oct 2019
Stylist: Chellsi
5.0
Appointment verified by SaloniQ Software

The best haircut I've ever had. Chellsi worked miracles with my hair and gave me exactly what I wanted. Can't wait to come back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Grace,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you are loving your new hair style created by Chellsi, we will forward this amazing review to her!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Amazing blow dry

Lisa Cairns
5th Oct 2019
Stylist: Samuel
5.0
Appointment verified by SaloniQ Software

Yet again it was a pleasure having Sam do my hair . He takes care to listen to what you want and what products will work on my hair . I absolutely love the way he styles my hair and am looking forward to my next appointment .

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lisa,
So happy to hear you have returned to the salon and had another great experience! We will forward this amazing review to Sam and the team!
Thank you for taking the time to review us!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Really professional

Grace Tong
4th Oct 2019
Stylist: Chellsi
5.0
Appointment verified by SaloniQ Software

The staffs are really kind and professionally! A lit bit pricey but worth it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Grace,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear our team looked after you well during your visit, we will forward this great review to them!
Hopefully see you again soon!
Aimee - Client Experience Manager

Really great hair cut, lovely salon

Frances Rogers
3rd Oct 2019
3.5
Appointment verified by SaloniQ Software

Kate did a brilliant job cutting my hair. She managed to get just the style I wanted so it suited me!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Frances,
Thank you for taking the time to write a 5* review!
So pleased to hear you are loving your new hair style created by Kate! We will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager

Perfect

Sian Deane
3rd Oct 2019
Stylist: Chelsea
5.0
Appointment verified by SaloniQ Software

I was nervous having a new fringe cut in but I showed Chelsea a picture of how I would like it and the result was even better! Lovely atmosphere in the salon too. Thank you so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Sian,
So pleased to hear you are loving your new hair style created by Chelsea, we will forward this fantastic review to her!
Thank you for taking the time to review your experience in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fringe

Lucy Robinson
2nd Oct 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Love my hair! Callum was incredibly nice and made sure I had it done the way I had pictured.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lucy,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear Callum created the look you desired, we will forward this fantastic review to him!
We hope to see you again soon!
Aimee - Client Experience Manager

great ?

Jessica Ritchie
2nd Oct 2019
5.0
Appointment verified by SaloniQ Software

Friendly guys, chilled atmosphere, good music and ofc fab hair cut ?‍♀️

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jessica,
Thank you for taking the time to write a 5* review!
So pleased to hear you enjoyed your visit to the salon, we will forward this amazing review to the team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Upstyle

Dawne Green
2nd Oct 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Great look for the wedding I was going to, I showed Callum what style I wanted and he styled it perfectly, a true professional. Thankyou

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Dawne,

Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear that Callum styled your hair just how you wanted it and gave you a great wedding look!
We hope to see you again soon!

Hebe - Client Experience Manager

Great

Iffat
29th Sep 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Callum was friendly, he took time to discuss my desired haircut. He also recommended the kind of products I should use for my hair. All and all I am happy with my haircut and will definitely visit again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Iffat,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Callum looked after you well and did a great job throughout the service to create your desired look! We will forward this amazing review to Callum!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Haircut

Otilia Vin
28th Sep 2019
Stylist: Yasmin
5.0

Lovely and relaxing

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Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Otilia,
Thank you for taking the time to review us!
So pleased to hear you felt relaxed during your visit to the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager

Wash, cut and blow dry

Julianna Petkovic
28th Sep 2019
Stylist: Robert S
5.0
Appointment verified by SaloniQ Software

I absolutely adore Michael Franks and I wouldn't trust anyone else with my hair! The staff are always fabulous same really friendly. Robert did my hair this time and I'm so happy he did, it looks and feels gorgeous and I couldn't have asked for more!

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Juilanna,
Thank you for taking the time to write a 5* review!
It’s so amazing to hear a positive review about your visit to the salon, we will forward this amazing review to Robert and the team!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing!!!

Anna Stevenson
27th Sep 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

Harry is actually amazing! Really friendly and welcoming. I left feeling transformed, like a brand new woman! Thanks again Harry xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Anna,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear Harry looked after you well and did a great job with your hair, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing

Faith Mckie
27th Sep 2019
Stylist: Samuel R
5.0
Appointment verified by SaloniQ Software

Sam was amazing. I felt so welcome and taken care of.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Faith,
Thank you for taking the time to write a 5* review!
So happy to hear Sam looked after you well during your visit, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing

Faith Mckie
27th Sep 2019
Stylist: Samuel R
5.0
Appointment verified by SaloniQ Software

Sam was amazing. I felt so welcome and taken care of.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Faith,
Thank you for taking the time to write a 5* review!
So happy to hear Sam looked after you well during your visit, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing

Faith Mckie
27th Sep 2019
Stylist: Samuel R
5.0
Appointment verified by SaloniQ Software

Sam was amazing. I felt so welcome and taken care of.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Faith,
Thank you for taking the time to write a 5* review!
So happy to hear Sam looked after you well during your visit, we will forward this fantastic review to him!
Hopefully see you again soon!
Aimee - Client Experience Manager

First timer

Maxine Mcguinness
26th Sep 2019
Stylist: Chelsea
5.0
Appointment verified by SaloniQ Software

Had a lovely experience Chealsea was very friendly and listened to what i wanted,really pleased with my new style thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Maxine,
So pleased to hear that you are loving your new hairstyle and Chelsea looked after you well on your first visit to the salon! We will forward this amazing review to Chelsea!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Thank you!

Claire H
26th Sep 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Michael was lovely - really welcoming, gave me lots of ideas for my short cropped style and I absolutely love the final cut. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Claire,
Thank you for taking the time to write a 5* review!
So pleased to hear that Michael looked after you well and gave you many different ideas for your short cropped style!
Hopefully see you again soon!
Aimee - Client Experience Manager

Balayage

Anonymous
25th Sep 2019
5.0

Chelsea was fab as always, excellent at her job and very polite.

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hello,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear you have returned to the salon and had another great service by Chelsea!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Amazing transformation

Marie Heaps
25th Sep 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

Went from long to short, absolutely love my new style! Harry was amazing, talked me through each stage and what I wanted. Would 100% recommend Harry and the salon never felt more welcome and relaxed throughout.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Marie,
Thank you for taking the time to write a 5* review!
So pleased to hear you are loving your new hairstyle! Harry will be so happy to hear such a positive review!
Hopefully see you again soon!
Aimee - Client Experience Manager

A Great Service

Malgorzata Szemraj
22nd Sep 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Very happy with my new look. Callum is a very professional stylist. Highly recommended

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Malgorzata,

Thank you for taking the time to review your experience in the salon! It's great to hear you're happy with your new look and that Callum looked after you during your visit!

We hope to see you again soon!

Hebe - Client Experience Manager

Great cut and friendly stylist

Mr Jaime Cottrell
20th Sep 2019
Stylist: Chelsea
5.0
Appointment verified by SaloniQ Software

Really friendly stylist, great haircut. Loved the peppermint hair wash.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jaime,

Thank you for taking the time to write a 5* review! Really pleased to hear you enjoyed your visit and are happy with your hair cut! We love the Kevin Murphy products we use in the salon too!

Hope to see you again soon!

Hebe - Client Experience Manager

Make up

Sian Hill
20th Sep 2019
Stylist: Anna
5.0
Appointment verified by SaloniQ Software

Anna was so lovely. Very welcoming and friendly. She talked to me about everything around what i would like for my look. We chatted during our session which put me at ease. Can't recommend her enough. Highly professional and i loved my look!

Service
Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Sian,

Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that Anna made you feel welcome and at ease during your visit and that you loved your make up look! I will forward this amazing review to her!

We hope to see you again soon!

Hebe - Client Experience Manager

5*

Nicola Almond
20th Sep 2019
5.0
Appointment verified by SaloniQ Software

Max was fantastic - left feeling 1 million dollars. Will definitely be back

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Nicola,

Thank you for taking the time to write a 5* review! Max will be so pleased to hear that you loved your visit to the salon and left feeling amazing!

We look forward to seeing you again at your next appointment!

Hebe - Client Experience Manager

Pampered!!

Julie Harrison
20th Sep 2019
5.0
Appointment verified by SaloniQ Software

Max did my hair and then the make up guy did my make up and I felt like a princess when I walked out. Really friendly staff & made me feel amazeballs so thank you! Xx

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Julie,

Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear that your stylists looked after you and make you feel amazing! I will forward this lovely review to them!

We hope to see you again soon!

Hebe - Client Experience Manager

Nice

Miriam
20th Sep 2019
Stylist: Kate
5.0

Really friendly and did a nice job , thank you !

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Miriam,

Thank you for taking the time to review your experience at Michael Franks! Really glad to hear that the team looked after you during your visit and did a good job with your hair!

We hope to see you again soon!

Hebe - Client Experience Manager

Excellent experience as always

Laura Yardy
19th Sep 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

I love my hair! Since going to the salon the condition of my hair has massively improved. They give great advice and always deliver what I ask for. The staff are lovely, I cant recommend the salon highly enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Laura,

Thank you for taking the time to write a 5* review! I'm so pleased that you are always happy with the service you receive and that the condition of your hair has improved since coming to us! I will forward this great review to the team!

Hopefully see you again soon!

Hebe - Client Experience Manager

Fabulous Haur

Mary Bride
19th Sep 2019
Stylist: Chellsi
5.0
Appointment verified by SaloniQ Software

Another amazing experience with Chellsi. My hair looks amazing as always, thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Mary,

Thank you for taking the time to write a 5* review! It's great to hear that you had another amazing experience in the salon! Chellsi will be thrilled that you love your hair too!

Hope to see you again soon!

Hebe - Client Experience Manager

Karline .
17th Sep 2019
Stylist: Chelsea
5.0
Appointment verified by SaloniQ Software

Really pleased with result so far from my Brazilian blow dry
Would visit the salon again
Thank you Chelsea

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Karline,

Thank you for taking the time to leave a 5* review! So pleased to hear that you're loving the result of your Brazilian blow dry!

We hope to see you again soon!

Hebe - Client Experience Manager

Wash, hair cut and blow dry

Andrea Gonakova
15th Sep 2019
5.0
Appointment verified by SaloniQ Software

Hi, I cannot remember the name of the two hairdressers who took care of mine and my sister's hair, but they were both amazing. Also big thanks for taking us even though we were running 45 mins late due to ridiculous traffic. They made sure we felt comfortable and also consulted before they've done anything. Nice touch was a hot drink offer. The result was amazing, we both couldn't be happier. Definitely coming back.

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Value
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Atmosphere
Response from Michael Franks Liverpool One

Hi Andrea,

Thank you for taking the time to write a 5* review! I'm so happy to hear that the team made you feel welcome and that both you and your sister loved the result of your blow dries!

We look forward to seeing you on your next visit!

Hebe - Client Experience Manager

Fabulous

Kerry Roberts
13th Sep 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

Lovely pamper from start to finish. Harry was so helpful & I can’t wait to come back for a new style! Excellent customer service would recommend 100% thank you ?

Service
Value
Result
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Atmosphere
Response from Michael Franks Liverpool One

Hi Kerry,

Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that Harry looked after you well and that you already can't wait for your next visit!

We look forward to seeing you on your next appointment!

Hebe - Client Experience Manager

Great salon

Mikiko Wilkinson
12th Sep 2019
Stylist: Kate
5.0
Appointment verified by SaloniQ Software

Lovely staff and service. Kate took a good care to cut my very difficult hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Mikiko,

Thank you for taking the time to write a 5* review! So glad to hear that you had a great experience in the salon and were happy with your hair cut! I will forward this review to Kate!

Hopefully see you again soon!

Hebe - Client Experience Manager

Blow dry

Pam Philburn
11th Sep 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Lovely no waiting Michael knows his stuff

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Pam,

Thank you for taking the time to review your experience in the salon! So pleased to hear you were seen quickly and that Michael looked after you!

We look forward to seeing you on your next visit!

Hebe - Client Experience Manager

Lovely salon

Tara Schofield
11th Sep 2019
5.0
Appointment verified by SaloniQ Software

Clean,warm & welcoming salon. As i walked in i was met at the desk by a happy stylist who was more than happy to deal with my consultation as kate who was going to do it had a client in the chair. I wasnt really sure what kind of style/cut or colour i would like however the stylist gave me plenty of choices & explained what the outcome would look like to help me make my desicion. I only wish i had got his name as i would defo recomend this stylist again as he made my experiance great

Service
Value
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Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Tara,

Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear that the team looked after you during your visit and helped you decide what to do with your hair!

We look forward to seeing you again soon!

Hebe - Client Experience Manager

Excellent service

Chloe Marie Stanley-Smith
8th Sep 2019
Stylist: Chelsea
5.0
Appointment verified by SaloniQ Software

Chelsea achieved exactly the colour I wanted, she listened very well and was very accommodating throughout the whole experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Chloe,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that Chelsea achieved the exact colour you were wanting, we will forward this amazing review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing service, as always :)

Christopher Giddings
7th Sep 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Fantastic service here, always is, great friendly staff who are very good at what they do. Michael is always great to chat to, and does a great job at getting what you want done right, even if your not that good at explaining things like me haha. Top salon for your hair & make up needs, I highly recommend this place :)

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Atmosphere
Response from Michael Franks Liverpool One

Hi Christopher,

Thank you for taking the time to write such a lovely review! I'm so pleased to hear that you always feel well looked after by the team and come out with the look you're after! Thank you for recommending us!

We look forward to seeing you again on your next visit!

Hebe - Client Experience Manager

Amazing experience

Joanne Mcnulty
6th Sep 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x

Service
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Atmosphere
Response from Michael Franks Liverpool One

Hi Joanne,

Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!

Hebe - Client Experience Manager

Amazing experience

Joanne Mcnulty
6th Sep 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Joanne,

Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!

Hebe - Client Experience Manager

Amazing experience

Joanne Mcnulty
6th Sep 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

I was introduced to Yasmin and she was so friendly ..informative and so helpful.. showed me the products she used which I will be purchasing at a future date.. Sarah Jane and Chelsea checked at every part of the cut and guided her perfectly.. love my cut and the feel of my hair is amazing. I wish Yasmin all the luck in the world .. They asked about future colouring which I said a definite yes to and was colour tested behind the ear before leaving which I found very helpful..I look forward to my future appointments x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Joanne,

Thank you for taking the time to review your experience as a model for a hair cut at Michael Franks! I'm so glad you were well looked after by the team, and Yasmin will be so pleased to hear that you love your hair cut! We look forward to seeing you at your next appointment!

Hebe - Client Experience Manager