Michael Franks Liverpool One

33a Strand Street, Liverpool, Merseyside, L18LT

About us

Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.

Read more...

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Services

Hair

Reviews

4.90
1,792 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Nice

Rebecca D
31st Dec 2019
Stylist: Samuel
4.0
Appointment verified by SaloniQ Software

Samuel was lovely and made me feel at ease.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rebecca,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear that Samuel made you feel at ease and you enjoyed your visit to the salon!

Hopefully see you again soon!

Aimee - Client Experience Manager

Love my hair, thanks Chellis

Linda Goldby
29th Dec 2019
Stylist: Chellsi
5.0
Appointment verified by SaloniQ Software

Lovley Staff always make you feel welcome

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,

Thank you for taking the time to write a 5* review!

So pleased to hear you have returned to the salon and had another great experience!

Hopefully see you again soon!

Aimee - Client Experience Manager

Hair cut

Sue Lawson
29th Dec 2019
Stylist: Callum
5.0

Once again a fabulous hair cut by Callum. He really does wonders .

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Sue,

So pleased to hear you have returned to the salon and had another great experience, we will forward this great review to Callum and the team!

Thank you for taking the time to review us!

Hopefully see you again soon!

Aimee - Client Experience Manager

Best salon experience I’ve ever had

Miss Lucy Balmer
23rd Dec 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

The whole team couldn’t have been nicer, mortifyingly I was late for my appointment due to traffic and the staff were so lovely with me about it, they didn’t hold it against me at all. Yasmin was brilliant and really listened to what I wanted. All staff helped to look after me from getting me drinks to even making sure my husband, who was waiting for me was looked after. I’ve never managed to get the colour I wanted at other salons but Yasmin got it exactly right! I love the colour and the cut and I look forward to coming back, great salon experience from start to finish!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lucy,

Thank you for taking the time to review your experience in Michael Franks!

I’m so happy to hear such a positive review about your visit to the salon and that our team looked after you and your husband really well! We will forward this review to our team!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Hidden Gem in Wood street Liverpool city centre!!!!

Anna Paulucci
23rd Dec 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

Lovely welcome by receptionist who made me feel welcome,as first time in salon. Offered beverage, as part of greeting, I thought lovely touch, coffee and cake cane it was delicious. Met Harry who was very helpful when deciding my style, full of inspiration and ideas.Left the salon feeling confident and stylish. Thanks so much I am extremely pleased with my visit and will call in in new year for a colour consultation with Harry , definitely be telling my friends
Been to several salons in town centre and was made to feel welcome by all staff thanks guys

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Anna,

Thank you for taking the time to review your experience in Michael Franks!

It’s so amazing to hear such a positive review about your first visit to the salon, we will forward this review to our team!

We look forward to seeing you in the new year!

Aimee - Client Experience Manager

Review

Emira Nur Shafina
22nd Dec 2019
Stylist: Robert S
5.0

Amazing service, they were busy but had complimentary bev and cake. Staff were friendly and I love how Rob did my hair. Loving the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Emira,

Thank you for taking the time to write a 5* review!

I’m pleased to hear that our team looked after you well while you were waiting for your appointment and that you enjoyed the cake and drinks! We will forward this great review to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fab as always

Allie Davies
22nd Dec 2019
Stylist: Samuel
5.0
Appointment verified by SaloniQ Software

Lovely friendly service, and Sam was brilliant as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Allie,

Thank you for taking the time to write a 5* review!

So happy to hear that Sam looked after you well and you enjoyed your service!

Hopefully see you again soon!

Aimee - Client Experience Manager

Beautiful nails

Veronica Iguacel Guerrerro
22nd Dec 2019
Stylist: Anna
5.0
Appointment verified by SaloniQ Software

Absolutely delighted with my shellac manicure. Anna was great and the result is amazing. Very pleased with the experience!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Veronica,

So pleased to hear that you are delighted with your shellac created by Anna and your whole experience! We will forward this positive feedback!

Thank you for taking the time to review us! We hope to see you again soon!

Aimee - Client Experience Manager

Amazing

Jennifer Murnaghan
22nd Dec 2019
5.0
Appointment verified by SaloniQ Software

Had my eye make up and a curly blow with pin curls. Loved it and will definitely visit again 5*

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jennifer,

Thank you for taking the time to review your experience in Michael Franks!

It’s so amazing to hear such an amazing review about your visit to the salon! We will forward this review to our team!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Great service

Anonymous
22nd Dec 2019
Stylist: Robert
5.0

Quick and friendly service, and good hair cut. Many thanks :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear that you had a great service and liking your new haircut! We will forward this great review to the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Great nails by Anna x

Anonymous
21st Dec 2019
5.0

Anna does a great manicure x

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to write a 5* review!

So happy to hear that you are loving your manicure created by Anna, we will forward this review to her!

Hopefully see you again soon!

Aimee - Client Experience Manager

Amazing :)

Hannah Colton
21st Dec 2019
5.0
Appointment verified by SaloniQ Software

Amazing service and a gorgeous pin curl set! I didn’t get the name of my stylist unfortunately but he was fabulous, will definitely be back

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Hannah,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear that you loved your service and the set of pin curls, we will forward this review to your stylist!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Fantastic job!

Bianca Opera
20th Dec 2019
5.0
Appointment verified by SaloniQ Software

I booked very last minute a wash, haircut & blow-dry appointment. My hairstylist Shannon K was absolutely fabulous, I had a really amazing experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Biance,

Thank you for taking the time to write a 5* review!

So pleased to hear you had a great visit to the salon and Shannon looked after you well! We will forward this amazing review to Shannon and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Lovely

Anonymous
20th Dec 2019
Stylist: Harry
5.0

Lovely person. Lovely service. Lovely hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello, thank you for your lovely review! We are so please that you were happy with your hair the service you received! We are looking forward to your next visit! Sian - Front of House Team

Really looked aftet

Julie Scatterson
20th Dec 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

Great hair up lovely lady, cake and tea brill

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Julie,

Thank you for taking the time to write a 5* review!

So pleased to hear that you loved your hair up and our team looked after you well! We will forward this review to everyone!

Hopefully see you again soon!

Aimee - Client Experience Manager

Great!

D Latham
19th Dec 2019
5.0
Appointment verified by SaloniQ Software

Best haircut I've had in years

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello, thank you for your excellent feedback. We are so please you had a great experience and left happy with your haircut. Looking forward to seeing you again soon! Sian - Front of House Team

10/10

Michael
19th Dec 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Excellent haircut. Talks you through the haircut and very professional. Great experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Michael,

Thank you for your excellent feedback, we are so glad you had an great experience in the salon with Callum.
We look forward to seeing you again soon!

Sian - Front of House Team

Help a girl out

Amy James
17th Dec 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

I turned up with my thick bushy hair in need of a new look.
Callum sat with me and discussed options and we agreed on a style.
Callum was very professional and was confident in cutting my hair.
I am extremely happy with the outcome and would highly recommend the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Amy,

Thank you for taking the time to review your experience at Michael Franks! So pleased to hear you were well looked after by Callum and the team, and that you're loving the outcome of your hair cut!
Thank you for recommending us!

We hope to see you again soon!

Hebe - Front of House Manager

Lovely haircut!

Casey
16th Dec 2019
5.0

Always leave this salon with a gorgeous haircut! Staff are amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Casey,

Thank you for taking the time to share this lovely feedback! Thrilled to hear you always have gorgeous hair when you leave the salon and that you feel well looked after by the team!

We look forward to seeing you again soon!

Hebe - Front of House Manager

It’s nice place and good service

Ahmed Musagoni
15th Dec 2019
Stylist: Michael
5.0

I really like it it was a great place and service ??

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Ahmed,

Thank you for taking the time to review your experience at Michael Franks! So happy to hear you like your hair and enjoyed your visit to the salon!

Hope to see you again soon!

Hebe - Front of House Manager

Cut and blow

Nikki Mcavoy
14th Dec 2019
Stylist: Chelsea
5.0
Appointment verified by SaloniQ Software

I can't remember who my stylist was I think it was Chelsea fabulous cut I feel fabulous and hardly any weight in my hair just fab xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Nikki,

Thank you for taking the time to review your experience in the salon! I'm so pleased to hear you are loving your hair cut and are feeling fabulous!

We look forward to seeing you again on your next visit!

Hebe - Front of House Manager

Fantastic blow dry with Yasmin

Amy Halsall
14th Dec 2019
Stylist: Yasmin
5.0
Appointment verified by SaloniQ Software

Absolutely fantastic curly blow with Yasmin. Very professional, cheap prices and excellent job. Will definitely come again! Xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Amy,

Thank you for taking the time to write a 5* review!

So pleased to hear that you loved your blow dry created by Yasmin, we will forward this great review to her!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Short cut and blow dry

George Coyne
14th Dec 2019
Stylist: Chellsi
5.0
Appointment verified by SaloniQ Software

Great service, made me feel very welcome. She did a great job on my short cut, loved it. I will definitely come again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi George,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear that our team made you feel welcome and your are more than happy with your hair cut!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Fantastic me time

Stephanie Miller
13th Dec 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

When Michael cuts hair he is creating - it's so soothing watching an artist at work. I'm going on my Christmas night out and knowing my hair looks fab gives me confidence - thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Stephanie,

Thank you for taking the time to review your experience in Michael Franks!

It’s so amazing to hear such a positive review about your visit to the salon! Michael really shows his passion for hairdressing through his work, we will forward this great review to him!

Hopefully see you again soon!

Aimee - Client Experience Manager

fabulous

Tracie Dunsby
12th Dec 2019
Stylist: Hebe
5.0
Appointment verified by SaloniQ Software

I am delighted with the care and attention to detail that Hebe gives. She is able to interpret just what I wanted and always delivers a quality cut and finish. The salon is clean and friendly and you are made welcome with coffee and cake.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Tracie,

Thank you for taking the time to write a 5* review!

It’s so amazing to hear such a positive review about your experience in the salon, we will forward this review to Hebe and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Colour change

Cheryl Hardman
12th Dec 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Lovely experience as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Cheryl,

Thank you for taking the time to write a 5* review!

So pleased to hear you had a lovely experience in the salon, we will forward this to our team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Review

Niamh
11th Dec 2019
Stylist: Callum
4.5

There was a wedding hair / make up booked in before my appointment and I didn’t get seen to until nearly an hour later which was slightly frustrating however it was well worth the wait.
This was the first time I had got my hair dyed and i couldn’t have asked for anything more.
Will definitely be recommending the salon and Callum to friends and family.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Niamh,

Thank you for taking the time to review your experience in Michael Franks!

I am sorry to hear about your long wait in the salon due to a wedding! However I am pleased to hear that you were more than happy with your new hair style and will be forwarding this to Callum and the team!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Good service

Pam wootton
10th Dec 2019
Stylist: Kate
5.0

Very good service in fact excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Pam,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you had an excellent service, we will forward this great review to the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Amazing!

Diya Gokul
9th Dec 2019
5.0
Appointment verified by SaloniQ Software

Had the most amazing experience! Just what I asked for, would recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Diya,

Thank you for taking the time to review your visit to Michael Franks! Thrilled to hear you had an amazing experience and got just what you asked for! Thank you for recommending us!

We hope to see you again soon!

Hebe - Front of House Manager

Make over

Anonymous
8th Dec 2019
Stylist: Harry
5.0

Harry was brilliant. Made me feel comfortable. Listened to what I wanted and made suggestions of his own.
The overall result was amazing.
Would definitely go back again ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear Harry listened to what you wanted and you left the salon loving your new hairstyle, we will forward this great review to him!

We look forward to seeing you again soon!

Aimee - Client Experience Manager

Make up and Blow Dry

Tracey Bailey
5th Dec 2019
4.5
Appointment verified by SaloniQ Software

So, I’ve just had the most lovely couple of hours having a blow dry and make up in the salon.
The staff were lovely, very reassuring and were happy to work with me on what wanted and didn’t want. Highly recommend and I’ll definitely return next time I’m in Liverpool !

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Tracey,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you had a great visit to the salon and our team looked after you well, we will forward this great review to them all!

Hopefully see you again soon!

Aimee - Client Experience Manager

Shellac Hands and Feet

Jess Smith
3rd Dec 2019
Stylist: Anna
5.0
Appointment verified by SaloniQ Software

Nails are lovely and Anna is so nice! Nice and chilled atmosphere, got a cup of tea which was lovely too!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jess,

Thank you for taking the time to review your experience at Michael Franks! So glad to hear you are loving your nails - I will forward this lovely feedback to Anna and the team!

Hope to see you again soon!

Hebe - Front of House Manager

Thank you

Lynne Dickson
2nd Dec 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

Lovely guy, listened to my somewhat incoherent requirements.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lynne,

Thank you for taking the time to review your experience! Thrilled to hear that Harry looked after you and was able to give you the result you were after!

We hope to see you again soon!

Hebe - Front of House Manager

Gorgeous haircut

Sarah Robertson
2nd Dec 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Understood completely what I wanted and I’m really happy with it. Best haircut in Liverpool so far :) thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Sarah,

Thank you for taking the time to review your experience at Michael Franks! So pleased to hear you left with exactly the hair you wanted and that it's the best hair cut you've had in the city so far!

We look forward to seeing you again soon!

Hebe - Front of House Manager

Wedding ready

Helen Cooper
2nd Dec 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Really good experience would have no hesitation to use again when on Liverpool

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Helen,

Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear you had a great experience in the salon and would come back again next time you're in Liverpool!

We hope to see you again soon!

Hebe - Front of House Manager

Lovely experience!

Lily Relph
28th Nov 2019
5.0
Appointment verified by SaloniQ Software

Shannon was lovely and gave me a perfect haircut, amazing value for money I will definitely be back again!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Lily,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear you are very happy with your new hairstyle, we will forward this great review to the team!

We look forward to seeing you on your next visit!

Aimee - Client Experience Manager

Positive experience

Maja Szelest
26th Nov 2019
Stylist: Anna
5.0
Appointment verified by SaloniQ Software

I had a shellac manicure done by Anna B who was professional and nice. The salon made a good impression with a welcoming atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Maja,

Thank you for taking the time to write a 5* review!

So happy to hear that you are pleased with your manicure created by Anna, we will forward this great review to her!

Hopefully see you again soon!

Aimee - Client Experience Manager

Fantastic

Carolyn Watts
26th Nov 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

I had my hair cut, coloured and styled today by Callum. He did an amazing job on my dry wavy hair. It’s not the easiest of hair. Callum is such a lovely person, he listened to what I wanted and delivered. Perfect.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Carolyn,

Thank you for taking the time to review your experience in Michael Franks!

So happy to hear Callum looked after you well during your visit and you left the salon loving your hair, we will forward this great review to him!

Hopefully see you again soon!

Aimee - Client Experience Manager

Excellent service

Gwen Parkinson
23rd Nov 2019
Stylist: Samuel
5.0
Appointment verified by SaloniQ Software

Excellent service, very friendly. Brilliant cut and colour. Sam knows exactly what I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Gwen,

Thank you for taking the time to review your experience in Michael Franks!

So pleased to hear that Sam looked after you well and you left the salon loving your hairstyle!

Hopefully see you again soon!

Aimee - Client Experience Manager

Unreal Blow Dry and Curl

Olivia Rogers
22nd Nov 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

come to the salon all the time and Harry always does an unreal job! Hair looks and feels amazing and the curls last for ages, love this salon so much and wouldn’t go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Olivia,

Thank you for taking the time to write a 5* review!

So happy to hear you have returned to the salon and Harry has taken good care of you every visit!

We look forward to seeing you on your next appointment!

Aimee - Client Experience Manager

Boss haha

Jieyun Chen
22nd Nov 2019
Stylist: Callum
5.0
Appointment verified by SaloniQ Software

Love my wavy hair and the conditioner is sooo good.
Thank you so much Callum :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Jieyun,

Thank you for taking the time to write a 5* review!

So pleased to hear that you left the salon loving your hairstyle, we will forward this amazing review to Callum and the team!

Hopefully see you again soon!

Aimee - Client Experience Manager

Great experience

Laura Rigg
22nd Nov 2019
Stylist: Kate
5.0
Appointment verified by SaloniQ Software

I'm a complete hairdresser phobic and a bit anxious due to previous experiences. From the minute I walked in I was made to feel at ease. Kate did my hair and picked up on my anxiety in a really good way. She put me at ease and explained every detail. I'm so made up with how my hair looks. I moved to a new area 2 years ago and have been trying to find a stylist who understands completely and Kate totally got the type of style I was looking for. Brilliant experience and im extremely delighted with my new look. Looking forward to my next visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Laura,

Thank you for taking the time to review your experience at Michael Franks! I'm so pleased to hear you were made to feel at ease and that your stylist gave you a hair style you love! Kate will be thrilled to hear this amazing feedback!

We look forward to seeing you again at your next appointment!

Hebe - Front of House Manager

First experience.

Rayan Mahmod
21st Nov 2019
4.5
Appointment verified by SaloniQ Software

Shanon was amazing. I got a blow dry and styling- I have semi-Afro hair and she handled it marvelously.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Rayan,

Thank you for taking the time to review your experience at Michael Franks! So pleased to hear your stylist handled your hair well and you were happy with your blow dry! I will forward this amazing feedback to Shannon and the team!

We hope to see you again soon!

Hebe - Front of House Manager

Would recommend!

Emma
20th Nov 2019
Stylist: Hebe
5.0

Lovely hairdresser, so friendly and professional!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Emma,

Thank you for taking the time to write a 5* review! I'm so happy to hear you enjoyed your visit to the salon and that the team looked after you!

We hope to see you again soon!

Hebe - Client Experience Manager

Will be back again!

Diana Barfield
20th Nov 2019
Stylist: Callum
4.5
Appointment verified by SaloniQ Software

Excellent value for money, staff very professional and attentative. Callum did a wonderful job. Will definitely be back again!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Diana,

Thank you for taking the time to share this amazing feedback! It's great to hear you were looked after well by Callum and the team - and felt your service was great value too! I will forward this fantastic review to the team!

We hope to see you again soon!

Hebe - Client Experience Manager

Hair cut and blow dry

Anonymous
18th Nov 2019
Stylist: Chelsea
5.0

Chelsea knows her stuff. My hair has not felt this good in a long time. Very happy

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience at Michael Franks! So pleased to hear you're happy with your hair cut by Chelsea!

We hope to see you again soon!

Hebe - Client Experience Manager

My beautiful hair

Estelle Costello
17th Nov 2019
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Well what can I say but I just love coming to micheal. I decided in April to go from a long Bob to a pixie it looked amazing everyone commented on the cut etc...because my hair grows so fast I've decided to grow back my bob... I've persevered with the grow out of 7 week's had a little cut today to straighten back and micheal said by Xmas eve I should have a little Bob cut. I just love coming in especially on a Sunday it's so chilled having a coffee with a few nice magazines. I love the little personalized little cake wrapped in Micheal Frank's paper and sticker it's so cute. They deserve to be successful as they all work so hard. They also sell these beautiful new candles which smell divine although rather expensive but beautiful. The salon is immaculate everything is perfect. It's a great location so if your in Liverpool for a hen party etc great place to get blowdry in the heart of the ropewalks

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Estelle,

Thank you so much for taking the time to share this lovely feedback! It makes us so happy to hear how much you enjoyed your visit to Michael Franks and found the atmosphere relaxed! We love the products and little cakes too!

I will forward this fantastic review to Michael and the team!

We look forward to seeing you again soon!

Hebe - Client Experience Manager

Great service

Anonymous
16th Nov 2019
5.0

She was very good

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience at Michael Franks! Really pleased to hear you enjoyed your service and that your stylist looked after you! We hope to see you again soon!

Hebe - Client Experience Manager

Wash, cut and blow dry

Anonymous
11th Nov 2019
5.0

Brilliant haircut by Yasmin, really friendly and great service. Will definitely come here again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hello,

Thank you for taking the time to review your experience at Michael Franks! So pleased to hear you love your hair cut and that you were well looked after by the team!

We hope to see you again soon!

Hebe - Client Experience Manager

First appointment at Michael Frank

Linda Mclarty
10th Nov 2019
Stylist: Harry
5.0
Appointment verified by SaloniQ Software

Wonderful first hairstyle from Harry, I will definitely become a regular client at this lovely, accessible and friendly hair salon. I also enjoyed nice decaffeinated coffee in smart crockery which also made the experience very welcoming.

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks Liverpool One

Hi Linda,

Thank you for taking the time to review your experience at Michael Franks! I'm so happy to hear your first visit was friendly, welcoming and accessible - and that you love your hair cut by Harry too! We look forward to seeing you again on your next visit!

Hebe - Client Experience Manager