KH Hair Salon Loughborough, Leicestershire

43 Ashby Road, Loughborough, Leicestershire, LE11 3AA

About us

Salon Directors Cate Rowland and Sheralynne Shepherd lead a talented and highly experienced salon team at this wonderfully relaxing contemporary style salon.

Director Sheralynne Shepherd and Artistic Director Lisa Litchfield have both achieved the ultimate Colour Qualification.

The Wella Master Colour Award, (“MCE”) awarded only to the highest calibre of Colour Technician.

At KH Hair in Loughboough you will be presented with a successful team of stylists with superb artistic flair and an ethos of delivering excellent customer service.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.93
1,777 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Cut and blow dry

Jill Brookes
6th Nov 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Every time a good cut and blow dry. Care always listens and thoroughly discusses what is needed

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Response from KH Hair Loughborough

Hi Jill,

Thank you for your lovely review! We are delighted to hear that you have consistently received great cuts and blow drys at our salon. Our team takes pride in ensuring that our clients are always listened to and their needs are thoroughly discussed before any services are provided.

We appreciate your continuous support and we can't wait to have you back in our salon for another amazing experience.

Warmly,
The Team at KH Hair Loughborough

Simply the best!

Penny Brown
5th Nov 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

I always leave it to Cate to choose a style and colour which suits me best and she never fails to let me down. My style and colour highlights are just right! Thank you Cate!

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Response from KH Hair Loughborough

Hi Penny,

Thank you so much for leaving such a lovely review! We are so glad to hear that Cate consistently chooses the perfect style and colour for you. Your satisfaction is our top priority and we are pleased to know that Cate never disappoints. We will make sure to pass along your kind words to her.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best,
The team at KH Hair Loughborough

Excellent

Roz Kell
5th Nov 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was amazing, helpful and encouraging….

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Response from KH Hair Loughborough

Hi Roz Kell,

Thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with Gemma at our salon. Our team strives to provide excellent service and create a welcoming and encouraging atmosphere for our clients.

We appreciate your kind words and hope to see you again soon. Have a great day!

Best,
The KH Hair Loughborough Team

Cut &colour

Susan
4th Nov 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Cate was brilliant as always

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Response from KH Hair Loughborough

Dear Susan,

We are so happy to hear that Cate provided you with a brilliant experience at our salon. It's wonderful to know that she consistently meets your expectations.

Thank you for taking the time to leave a review. We truly appreciate your kind words and will make sure to pass them on to Cate and the rest of our team.

We look forward to seeing you again soon and continuing to provide you with exceptional service.

Best regards,
The Team at KH Hair Loughborough

New customer

Joan Williams
4th Nov 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

My first visit to the salon and I was made welcome and was pleased with the result.

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Response from KH Hair Loughborough

Dear Joan,

Thank you so much for your lovely review. We are thrilled to hear that you had a positive experience during your first visit to our salon. Our team prides itself on creating a welcoming and friendly atmosphere for all of our clients, so we are glad that it made a difference to your visit.

We are also glad that you were pleased with the result of your service. Our team works hard to ensure that each client leaves feeling satisfied and confident with their new look.

We hope to see you again soon at KH Hair Loughborough for another great experience.

Best regards,

The team at KH Hair Loughborough

Important - Read Review

Matthew Lindley
3rd Nov 2024
2.0

Initially, I was asked what I wanted done to my hair whilst I was sat at the reception area, standard practice is to wait until a client is in the chair before asking that question. The hair was good, no issues. After the wash, I had to wait 10-15 minutes as Justine was working on another client’s hair (seemed unprofessional and was poor time management). I had to repeat what I wanted done to my hair, hence it is redundant to ask me at reception if I have to later repeat (I asked for grade 1 back/sides blended into grade 2 with a trim on top - simple). 1st grader pulled my hair and was painful, switched to different graders which were okay, but also slightly pulled my hair. I got the impression Justine was nervous to cut my hair. Midway through the service she stops cutting my hair and says to give her a minute, proceeds to walk to the hair basins and ask another client how he wanted his hair cut. It is incredibly unprofessional to stop cutting your client’s hair to leave and ask your next client how they want their hair cut (it could have waited until he was sat in the chair after me). After this service, I went home to shower and remove excess hair and product. I then realised the extent of my unsightly hair cut. Long pieces of hair near the ear had been missed, it was uneven and patchy on the sides. Nape of my neck had some long hairs that had been missed. I returned immediately to the salon for Justine to fix it. I had to physically pull my ear down to help her grade it after she claimed she couldn’t see if there was hair there and couldn’t understand why the grader didn’t pick it up. The pieces were noticeable enough - there is only so much you can blame the tools, rather than user. I had to further outline blending issues and show which sections were uneven (a hair dresser should autonomously discern this given their expertise). Even after coming home from the haircut fix, there were still areas that have amended properly. Additionally, I was never given an apology or offered a refund.

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Response from KH Hair Loughborough

Hello Matthew,
We are so sorry to read this. We will be contacting you privately to discuss this matter - Sheralynne and Cate

Hair cut

Dee Wolfenden
2nd Nov 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Really really pleased.Brilliant cut .

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Response from KH Hair Loughborough

Hi Dee,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were pleased with your haircut and that you had a brilliant experience at our salon.

Our team is dedicated to providing quality services and making our clients feel their best. We are delighted that we were able to achieve that for you.

We truly appreciate your kind words and we look forward to welcoming you back for your next visit.

Happy styling!

The team at KH Hair Loughborough

Hair

Linda Cox
2nd Nov 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Had a great time in the salon today . Everything running smoothly and lots of chat. A lovely hair do as well .

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Response from KH Hair Loughborough

Hi Linda, thank you so much for taking the time to leave a review. We're thrilled to hear that you had a great time at our salon and that everything ran smoothly. We love having friendly chats with our clients while making their hair look beautiful. We hope you continue to visit us for all your hair needs! Best, The team at KH Hair Loughborough

Just as good as usual!

Pauline Young
1st Nov 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

As usual: quality cut, professional but friendly service from All staff. Clean & well equipped salon. Wouldn't go anywhere else!

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Response from KH Hair Loughborough

Dear Pauline,

Thank you so much for your lovely review! We are glad to hear that you had another great experience at our salon. Providing quality cuts and professional yet friendly service is what we strive for here at KH Hair Loughborough.

We take great pride in maintaining a clean and well-equipped salon to ensure that our customers feel comfortable and pampered during their visit. We are so happy to hear that you wouldn't go anywhere else for your hair needs.

We appreciate your continued support and look forward to seeing you again soon!

Best wishes,

The team at KH Hair Loughborough

My visit to K H Hair .

Hazel Wilson
30th Oct 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As usual I had a really good wet hair cut and pleasant appointment with Gemma .

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Response from KH Hair Loughborough

Dear Hazel Wilson,

Thank you for leaving us such a lovely review! We are delighted to hear that you enjoyed your recent visit with Gemma. It is always our goal to provide our clients with top-notch services and a pleasant experience.

We appreciate your continued patronage and look forward to seeing you again soon at our salon. Have a great day!

Warmly,
The Team at KH Hair Loughborough

Wash, cut and blow dry

Kate Watters
28th Oct 2024
Team Member: Cherice
5.0
Appointment verified by SaloniQ Software

First time in this salon with this stylist and would recommend :)

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Response from KH Hair Loughborough

Hi Kate,

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience at our salon and would recommend us.

Our team at KH Hair Loughborough is dedicated to providing top-notch service to all of our clients, whether it's their first visit or they've been coming to us for a while. We're glad that our stylist was able to meet your expectations and make your first visit a great one.

We appreciate your kind words and look forward to seeing you again soon!

Warm regards,
The team at KH Hair Loughborough

Cut and colour

Bryonny Burdell
28th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Another great cut and colour from Cate today. Thank you !

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Response from KH Hair Loughborough

Hi Bryonny, thank you so much for taking the time to leave us a review! We are so glad to hear that you had a great experience at our salon with Cate. We will make sure to pass along your kind words to her, she will be thrilled to hear it.
We appreciate you choosing us for your hair needs and we can't wait to see you again for your next appointment.
Take care!
-The team at KH Hair Loughborough

Love my short hair

Clare Wright
26th Oct 2024
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

My hair had grown so much since the summer holiday. Justine worked her magic again and I love my short hair again. Thank you as always x

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Response from KH Hair Loughborough

Hello Clare,

We are delighted to hear that you had a great experience with Justine at our salon. It's always a pleasure to have you back and we're so glad you're loving your new short hair. Thank you for taking the time to leave such a lovely review, it means a lot to us.

We hope to see you again soon and we'll be sure to pass on your kind words to Justine. Take care!

Best,
The team at KH Hair Loughborough

Cut and blow

Sharon Aiken
26th Oct 2024
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

Lovely Justine, thank you x

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Response from KH Hair Loughborough

Hello Sharon,
Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you had a lovely experience at our salon. It's always wonderful to know that our clients are satisfied with our services.
We strive to provide a friendly and professional atmosphere, and we're thrilled to hear that we hit the mark with you.
Thank you again for your support and we look forward to welcoming you back to our salon in the future!
Warmly,
The KH Hair Loughborough team

Great salon

Elizabeth Hall
23rd Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Excellent colour and cut as always

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Response from KH Hair Loughborough

Hi Elizabeth,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you were happy with your recent visit to our salon. We take great pride in consistently providing our clients with excellent colour and cuts.

We appreciate your continued loyalty and support, and we can't wait to see you again for your next appointment. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Thanks again for your fantastic feedback!

Warmly,
The KH Hair Loughborough team

Perfection

Sue Fells
22nd Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Friendly, professional and cuts to perfection. Wonderful experience.

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Response from KH Hair Loughborough

Hi Sue,

Thank you so much for leaving such a lovely review! We are delighted to hear that you had a wonderful experience with us and that you were happy with the friendly and professional service you received, as well as your perfect haircut. We are dedicated to providing all of our clients with the best possible salon experience, so it's great to know that we have achieved this with you.

We hope to see you again soon for another visit at KH Hair Loughborough.

Take care,

The Team at KH Hair Loughborough

Great!

Janet.
22nd Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Thrilled with colour, cut & blow dry.
Thankyou x

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Response from KH Hair Loughborough

Hi Janet,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you were happy with your colour, cut, and blow dry.
Our team always strives to provide the best possible service and it's wonderful to know that we met your expectations.
We appreciate your kind words and hope to see you again soon for your next appointment.

Best wishes,
The team at KH Hair Loughborough

Great hair! Thank you!

Gill
19th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Really pleased with my hair as usual.
Cate always listens to any little changes I want to have and the result is great.

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Response from KH Hair Loughborough

Dear Gill,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are always pleased with your hair, and that Cate takes the time to listen to your requests and give you a great result. It means a lot to us that you trust us with your hair.

We can't wait to have you back in our salon for your next treatment. Please don't hesitate to let us know if there is ever anything we can do to make your experience even better.

Warmly,
The team at KH Hair Loughborough

Hair cut

Teresa Lorf
19th Oct 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Good quality for the price. Nice, fast and professional. I will come back, I recommend.

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Response from KH Hair Loughborough

Hi Teresa,

Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you enjoyed your experience at our salon. Our team takes great pride in providing high-quality services at a reasonable price and we are glad to know it was well-received.

We are also happy to hear that you found our services to be fast and professional. Our goal is to make sure our clients have a comfortable and efficient visit at our salon.

We look forward to welcoming you back on your next visit. Thank you for recommending us.

Best,
The team at KH Hair Loughborough

Excellent salon experience!

Petra Staley
18th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Cate listened to my ideas and achieved the hair colour and style that I wanted.

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Response from KH Hair Loughborough

Dear Petra Staley,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience at our salon and were pleased with your hair color and style. Our team strives to listen to our clients' ideas and bring them to life, and we are so glad that we were able to achieve that for you.

We value your feedback and appreciate your support. We hope to see you again soon at KH Hair Loughborough.

Best regards,
The team at KH Hair Loughborough

Cut and blow dry

Trica Thomas
18th Oct 2024
Team Member: Sheralynne
4.5
Appointment verified by SaloniQ Software

Always great!

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Response from KH Hair Loughborough

Hi Trica,
Thank you so much for taking the time to leave us a review. It means a lot to our team at KH Hair Loughborough!
We are thrilled to hear that your experience at our salon was great. We pride ourselves on providing top-notch services to our clients, and it's fantastic to know that we have met your expectations.
We value your support and we look forward to welcoming you back for your next appointment.
Thank you again!
Best regards,
The team at KH Hair Loughborough

Very pleased

Jeannette Day
18th Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Sherylynn coloured and cut my hair today, very happy with the results as always.

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Response from KH Hair Loughborough

Hi Jeannette, thank you so much for taking the time to leave us a review. We are thrilled to hear that you were happy with the results of your recent visit to our salon. It's great to know that you've consistently had a positive experience with us. We look forward to seeing you again soon for your next appointment. Thank you for your support! Best, the team at KH Hair Loughborough.

Gents Barbers Cut

David Warren
17th Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Great haircut from Sheralynne, see you again just before Christmas

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Response from KH Hair Loughborough

Hi David! Thank you so much for leaving us such a lovely review. We're thrilled to hear that Sheralynne gave you a great haircut and we look forward to seeing you again just before Christmas. We're glad you enjoyed your experience with us and we can't wait to have you back at our salon. Have a wonderful day and see you soon! Best wishes, the team at KH Hair Loughborough.

Lovely salon experience

Jeanette
17th Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Great wash and blow dry as always. Left feeling refreshed.

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Response from KH Hair Loughborough

Hi Jeanette,

Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you had a great experience at our salon. It's wonderful to know that you left feeling refreshed after your wash and blow dry.

We always strive to provide high-quality services and we're thrilled that we were able to meet your expectations. Thank you for your continuous support and we can't wait to see you again soon!

Warmly,
The team at KH Hair Loughborough

Hair colour cut blow dry by Lisa

Heather Bailey
15th Oct 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my hair done by Lisa

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Response from KH Hair Loughborough

Hi Heather,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a great experience with Lisa. She truly is a talented stylist and we are lucky to have her on our team.

We always strive to provide our clients with top-notch service and it is wonderful to know that we are meeting your expectations. It is our goal to make every visit to our salon a pleasant one for our clients.

We appreciate your kind words and we hope to see you again soon! Take care.

Warmly,
The team at KH Hair Loughborough

Superb

Anonymous
14th Oct 2024
5.0

Superb cut and colour again from Cate today thank you!

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Response from KH Hair Loughborough

Dear valued customer,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a superb experience at our salon with Cate. Our team always strives to provide the best services and we are happy that we met your expectations.

We truly appreciate your kind words and we will make sure to pass them along to Cate. We look forward to seeing you again in the future for another great cut and color!

Thank you for choosing our salon and for your support.
Sincerely,
The team at KH Hair Loughborough

Haircut

Charles Dobbin
14th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from KH Hair Loughborough

Hi Charles,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience at our salon.

Our team at KH Hair Loughborough strives to provide top-quality services and we are happy to know that we have met your expectations. We appreciate your kind words and hope to see you again soon.

Thank you again for your support and for choosing our salon. We wish you all the best and look forward to your next visit.

Best wishes,
The team at KH Hair Loughborough

Fabulous results

Jeanette
12th Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Fabulous experience as always

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Response from KH Hair Loughborough

Hi Jeanette,

Thank you so much for your kind words and for taking the time to leave a review! We are delighted to hear that you had another fabulous experience with us at KH Hair Loughborough.

Our team strives to provide exceptional service and we are thrilled to know that we have delivered this consistently for you. Your support and loyalty mean the world to us and we can't wait to welcome you back soon!

Take care,
The team at KH Hair Loughborough.

Haircut

Chris T
12th Oct 2024
Team Member: Lisa
4.5

Perfect as usual!

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Response from KH Hair Loughborough

Hi Chris T,

Thank you so much for taking the time to leave us a review. It's wonderful to hear that your experience at our salon was perfect, as usual! We are dedicated to providing exceptional services to all of our clients, so it means a lot to know that we are meeting your expectations.

We appreciate your continued support and we look forward to seeing you again soon.

Warmly,
The team at KH Hair Loughborough

Hair styling

Mrs Helen Deaville
11th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Alway an enjoyable experience

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Response from KH Hair Loughborough

Dear Mrs Helen,

Thank you so much for taking the time to leave us a review. It truly means a lot to our team at KH Hair Loughborough.

We are thrilled to hear that you consistently have an enjoyable experience at our salon. Our team works hard to provide a comfortable and welcoming atmosphere for our clients.

We hope to continue providing you with excellent service in the future. Thank you for choosing us for your haircare needs.

Warm regards,
The team at KH Hair Loughborough

Fantastic!

Lisa Kalendar
11th Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Once again - speechless!
I let Sheralynne handle the colour choice etc and every time I cannot believe the amazing result! Thank you.

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Response from KH Hair Loughborough

Hi Lisa,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with the outcome of your recent visit to our salon.

Our team takes pride in providing top-notch service and it's always encouraging to receive positive feedback. Sheralynne is truly talented and we're glad she was able to exceed your expectations with the color choice.

We appreciate your support and look forward to seeing you again soon!

Warm regards,
The team at KH Hair Loughborough

Hair cut/colour

Jill Harrison-White
10th Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Sheralynne has been my stylist for about 15 years & always looks after me, and makes me feel & look special when I walk back out! One day I might just be a bit more adventurous with my hair! Thank you x

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Response from KH Hair Loughborough

Hi Jill Harrison-White,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that Sheralynne has been your stylist for 15 years and has always taken great care of you. It means a lot to us that she has been able to make you feel special and confident every time you leave our salon.

We would love to see you be a bit more adventurous with your hair in the future, but we completely understand that it can be a big decision. Rest assured, Sheralynne will always be there to guide and support you through any changes.

Thank you again for your kind words, and we can't wait to see you at your next appointment.

Best regards,
The team at KH Hair Loughborough

Route colour

Ms Kim Mason
9th Oct 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I was very pleased with my colour. Gemma recommended I have some of the route colour going through my hair. It looked very effective. She advised me suitable colour shampoo and conditioner which is what I need to keep my hair conditioned. She covered all my greys which is a relief to me.

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Response from KH Hair Loughborough

Hi Ms. Kim,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your colour service at our salon.

Gemma is one of our top stylists and we are glad she was able to recommend the perfect addition to your routine. Our team always puts our clients' hair health first, so we are happy to know that she was able to advise you on the right shampoo and conditioner to maintain your hair's condition.

Covering greys can be a daunting task, but we are glad we were able to ease that worry for you. Thank you again for choosing us and we hope to see you in the salon soon.

Best,
The team at KH Hair Loughborough

Dry cut

Gill Milton
8th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Excellent, as always.

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Response from KH Hair Loughborough

Hi Gill, thank you for leaving such a kind review! We are thrilled to hear that you have had a consistently excellent experience at our salon. Your loyalty means a lot to us and we truly appreciate your support. We look forward to welcoming you back again soon. Best wishes from the team at KH Hair Loughborough.

Dry cut

Gill Milton
8th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Excellent, as always.

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Response from KH Hair Loughborough

Hi Gill,

Thanks for leaving us such a kind review! We are so glad to hear that you had another excellent experience at our salon. Our team works hard to ensure that every visit is top-notch.

We value your loyalty and appreciate your kind words. Your satisfaction is our top priority and we are delighted to know that we met your expectations once again.

Thank you for choosing our salon and we look forward to seeing you again soon!

Kind regards,
The team at KH Hair Loughborough

Great experience

Gail Waldron
8th Oct 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Great experience would not go anywhere else

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Response from KH Hair Loughborough

Dear Gail,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Your satisfaction means a lot to us and we are honored that you wouldn't go anywhere else.

It's always our goal to provide our guests with exceptional service, and we are delighted to know that we met that goal during your visit. We truly appreciate your support and we can't wait to see you again soon.

Best regards,
The team at KH Hair Loughborough

Looking good

Mrs Vivienne Dyer
8th Oct 2024
Team Member: Cate
4.5
Appointment verified by SaloniQ Software

A most relaxing experience. Wonderful coffee, lovely and warm as you walk in and a stylist who knows exactly how to achieve the look required. Best stylist ever

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Response from KH Hair Loughborough

Dear Mrs Vivienne,

Thank you so much for taking the time to leave such a kind and encouraging review about your recent visit to our salon. We are delighted to hear that you had a most relaxing experience, and enjoyed our wonderful coffee and warm atmosphere.

We believe that our talented stylists are the heart of our salon, and it is great to know that they were able to achieve the perfect look for you. We are grateful for your kind words and look forward to welcoming you back soon.

Best regards,
The team at KH Hair Loughborough

5 stars

Anonymous
7th Oct 2024
Team Member: Jodie
5.0

Really nice experience

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Response from KH Hair Loughborough

Dear valued customer,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a really nice experience at our salon. Our goal is to provide our customers with a high-quality and enjoyable experience, and we are happy to know that we met your expectations.

It's always a pleasure to know that we have made our clients feel good during their time with us. Your kind words make our hard work and dedication worthwhile.

We can't wait to welcome you back to our salon and provide you with another great experience. Thank you once again for choosing our salon.

Best regards,
The team at KH Hair Loughborough

Colour

Kirsty Cutchey
5th Oct 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Brilliant colour as usual!

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Response from KH Hair Loughborough

Dear Kirsty,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another great experience at our salon! Our team takes pride in providing excellent color services, and we are delighted that you are pleased with the results.

We truly appreciate your continued support and look forward to seeing you again at our salon. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.

Thank you again for choosing us. The team at KH Hair Loughborough sends our warmest regards and we can't wait to see you again soon!

Best regards,
The team at KH Hair Loughborough

Foil highlights

Annette Marples
5th Oct 2024
Team Member: Cherice
5.0
Appointment verified by SaloniQ Software

Very good service, really enjoyed the treatment.

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Response from KH Hair Loughborough

Hi Annette,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience and enjoyed your treatment with us. Our team works hard to provide exceptional service and we are happy to know that it has been appreciated.
We hope to see you again soon for another relaxing and enjoyable visit.
Take care,
Team KH Hair Loughborough

Fantastic

Claire Brown
5th Oct 2024
Team Member: Cherice
4.5
Appointment verified by SaloniQ Software

Cherice always knows what I want and does an amazing job every time. Really happy with the colour and the new fringe I had cut in today.

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Response from KH Hair Loughborough

Hi Claire,

Thank you for leaving such a lovely review for our salon, we truly appreciate it! We are so glad to hear that Cherice always knows what you want and does an amazing job every time. We are also happy that you love your new fringe and the colour of your hair.

We take pride in providing excellent service to our clients and it's always a pleasure to hear positive feedback. We look forward to seeing you again soon for your next visit.

Warmly,
The team at KH Hair Loughborough

Excellent

Loraine Gilmore
5th Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

The staff were all friendly and professional.

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Response from KH Hair Loughborough

Dear Loraine,
Thank you for taking the time to leave a review for our salon. We are so glad to hear that you had a positive experience with our staff. Being friendly while maintaining a high level of professionalism is something we strive for at our salon. Your kind words mean a lot to us and we will make sure to pass them along to our team.
We would love to have you back at our salon. Thank you again for your valuable feedback.
Warmly,
The team at KH Hair Loughborough

Great cut and colour

Jenny Wade
4th Oct 2024
Team Member: Sheralynne
4.5
Appointment verified by SaloniQ Software

Sheralynne today hi lighted and cut my hair for me. I have been using KH for a couple of years now and have always had excellent service, the staff are all warm and welcoming. I recommend Sheralynne highly.

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Response from KH Hair Loughborough

Dear Jenny,

Thank you for your lovely review and for choosing our salon for your hair needs. We are so happy that you have been a satisfied client for the past couple of years. Sheralynne is truly skilled and we are glad she provided you with an excellent service and a warm welcome. We will definitely pass on your recommendation to her.

We always strive to make our clients feel comfortable and leave with a smile on their face. We appreciate your support and look forward to seeing you again soon.

Warm regards,
The team at KH Hair Loughborough

10 minutes younger

Jane Robinson
3rd Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Sheralynne always makes me feel as if she has plenty of time for.me. She looks after me very well.

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Response from KH Hair Loughborough

Dear Jane,

Thank you so much for your kind words about your visit to our salon. We are delighted to hear that Sheralynne provided you with such attentive and exceptional service. It is always our goal to make every client feel valued and well taken care of.

We truly appreciate your feedback and are glad to know that you felt like you had all the time you needed with Sheralynne. She is a valued member of our team and we will be sure to pass along your lovely comments to her.

Thank you again for taking the time to share your experience. We look forward to welcoming you back to our salon soon.

Warm regards,
The team at KH Hair Loughborough

Roots

Mrs Karen Fowler
3rd Oct 2024
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Had my roots done. Great result. I'm having a go at growing my hair again with Cate's help. Cate is always there with a smile to help, listen and advise. I wouldn't go anywhere else.

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Response from KH Hair Loughborough

Dear Mrs Karen Fowler,

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you had a great experience with Cate and that you are happy with the results of your roots. It's wonderful to know that we have been able to provide you with helpful advice and support on growing your hair. Cate will be delighted to hear your kind words.

We truly appreciate your loyalty and choosing us as your go-to salon. It means the world to us that you wouldn't go anywhere else. We look forward to welcoming you back for your next visit.

Warmest regards from the team at KH Hair Loughborough.

Roots, Colour and cut

Beckie Cousins
3rd Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Amazing root match colour by Lisa as always and a lovely cut by Sherlynne

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Response from KH Hair Loughborough

Hi Beckie,

Thank you so much for leaving us such a positive review! We're thrilled to hear that you were pleased with the root match colour done by Lisa and the cut by Sherlynne. We will be sure to pass along your kind words to both of them.

We strive to provide the best services for our clients, so we're glad to know that it shows in our work. We hope to continue exceeding your expectations in the future.

Thank you for choosing our salon and we look forward to your next visit!

Best regards,

The team at KH Hair Loughborough

Simple but perfect trim

Tricia Trinder
3rd Oct 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Always a lovely experience visiting KH you come out renewed!!

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Response from KH Hair Loughborough

Dear Tricia,

Thank you so much for your kind words! We are thrilled to hear that you always have a lovely experience at our salon and leave feeling renewed. That is exactly the kind of experience we strive to provide for our clients. It means a lot to our team to know that you feel this way.

We look forward to welcoming you back for your next visit. We are here to help you feel and look your best. Thank you for choosing our salon.

Take care and see you soon!
The team at KH Hair Loughborough

Haircut

Judi Cox
2nd Oct 2024
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Great.

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Response from KH Hair Loughborough

Dear Judi,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Our team works hard to ensure that each visit is enjoyable and we are glad to know that we have succeeded with you.

We hope to see you again soon and provide you with even more great services. It was a pleasure having you at our salon.

Best wishes,
The team at KH Hair Loughborough

Lovely start to the weekend!

Charlotte Shaw
27th Sep 2024
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

What a great start to the weekend having super hair! Lovely wash and head massage followed by a great cut and style! Always a good chat too!! Thank you!

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Response from KH Hair Loughborough

Hi Charlotte,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great start to your weekend with super hair and a lovely wash and head massage.

We're also pleased that you enjoyed your cut and style and appreciated our friendly chat. We always strive to make our clients feel comfortable and have a good time during their salon visits.

Thank you for choosing our salon for your hair needs and we look forward to seeing you again soon!

Best wishes from all of us at KH Hair Loughborough.

Experience with Jodie

Enid Surtees
24th Sep 2024
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

First time with Jodie and I could not be more pleased. She was very friendly, listened and did my hair exactly how I like it. So 5 stars

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Response from KH Hair Loughborough

Dear Enid,

Thank you so much for taking the time to leave a review. We are thrilled to hear that your first visit with Jodie was a success! We take great pride in providing excellent service to all our clients, and we are happy to know that she delivered on that.

It's wonderful to hear that she was able to give you the perfect style you were looking for, and we will be sure to pass along your kind words to her. We appreciate your support and hope to welcome you back to our salon in the future.

Thank you again for choosing us, and we hope to see you soon!

Best regards,
The team at KH Hair Loughborough