KH Hair Salon Loughborough, Leicestershire

43 Ashby Road, Loughborough, Leicestershire, LE11 3AA

About us

Salon Directors Cate Rowland and Sheralynne Shepherd lead a talented and highly experienced salon team at this wonderfully relaxing contemporary style salon.

Director Sheralynne Shepherd and Artistic Director Lisa Litchfield have both achieved the ultimate Colour Qualification.

The Wella Master Colour Award, (“MCE”) awarded only to the highest calibre of Colour Technician.

At KH Hair in Loughboough you will be presented with a successful team of stylists with superb artistic flair and an ethos of delivering excellent customer service.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.93
1,517 verified reviews
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Filter by rating

Just as good as usual...

Pauline Young
4th Jul 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

I wouldn't go anywhere else! Great cut, friendly customer service from ALL staff. Great value!

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Response from KH Hair Loughborough

Hi Pauline,

Thank you for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had a great experience with us and that you were satisfied with your cut. Our team prides itself on providing friendly and efficient customer service to all of our clients.

We are also glad that you found our services to be of great value. We strive to offer high-quality services at affordable prices.

We truly appreciate your support and hope to see you again soon at KH Hair Loughborough.

Best regards,
The Team at KH Hair Loughborough

So pleased

Ms Kim Mason
3rd Jul 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma always does such a good job. Last time she cut and coloured my hair snd it looks so stylish. I can really notice the difference. I did not know what style so Gemma used her own initiative on what would suit me snd it really does. She never misses a bit when she covers my grey for route colour.

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Response from KH Hair Loughborough

Dear Ms Kim Mason,

Thank you so much for taking the time to write such a kind review about Gemma's services at our salon. We are delighted to hear that you are satisfied with the cut and color she provided, and we truly appreciate your words of praise.

We are proud to have Gemma as a part of our team, as she is always willing to go the extra mile to ensure that our clients' hair looks stylish and beautiful. We are thrilled that she was able to use her own expertise and instincts to suggest a style that suits you perfectly.

Once again, thank you for your lovely feedback. We can't wait to welcome you back for your next visit to our salon.

Best regards,
The team at KH Hair Loughborough

Lovely summer hair

Charlotte Shaw
1st Jul 2025
5.0
Appointment verified by SaloniQ Software

So lovely to have a relaxing hair wash, a great cut and sleek styling. Feeling wonderful for the hottest day! Lovely to catch up with Sheralynne too.

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Response from KH Hair Loughborough

Hi Charlotte,

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you enjoyed your experience at our salon and that you left feeling wonderful for the hottest day. It's always nice to have a catch up with our clients, especially with someone like Sheralynne. We'll be sure to pass your kind words along to her.

We look forward to seeing you again and helping you feel your best.

Warmly,

The team at KH Hair Loughborough

Outstanding as always!

Teo Kalender
30th Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Exceptional service and treatment! Perm is amazing as always! Already reveived si many comments about how amazing my hair looks - Thank you!

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Response from KH Hair Loughborough

Hi Teo,

Thank you for taking the time to leave such a kind review. We are delighted to hear that you had an exceptional experience with us at KH Hair Loughborough. It's wonderful to know that you are receiving compliments on your amazing perm, as we always strive to deliver top-notch treatments.

We truly appreciate your support and we can't wait to welcome you back for another pampering session!

Warmly,

The KH Hair Loughborough Team

A quick walk in trim

Paula Cantliffe
30th Jun 2025
5.0
Appointment verified by SaloniQ Software

Very glad they could fit me in, she did a fantastic job. Thank you

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Response from KH Hair Loughborough

Hi Paula,

Thank you for taking the time to leave us a review. We are so happy that we were able to accommodate you and that you were pleased with the service you received. It's always our goal to make sure our clients leave feeling fantastic.

Thank you for choosing our salon. We appreciate your support and hope to see you again in the future.

Best,
The team at KH Hair Loughborough

An excellent experience

Ida Wong
30th Jun 2025
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

Friendly atmosphere and good service.
A little bit nervous to try a different colour at first
but I am happy with it. I will recommend.

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Response from KH Hair Loughborough

Hi Ida, thank you so much for your positive review and for trusting us to try a different hair colour! We're glad to hear that you were happy with the end result. It's always a pleasure having you at our salon and we hope to see you again soon. Thank you for recommending us, we really appreciate it! Take care. From the team at KH Hair Loughborough.

Super shiny hair

Jeanette
27th Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

I had the glass treatment, my second time, and I love the effect and the softness.

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Response from KH Hair Loughborough

Hi Jeanette,

Thank you so much for taking the time to leave us a review about your recent glass treatment at our salon. We are thrilled to hear that you loved the effect and softness of your hair after the treatment, and we are honored that you chose to visit us for the second time.

Our team here at KH Hair Loughborough works hard to ensure that our clients have the best experience possible, so your kind words mean a lot to us. We hope to see you again soon for another relaxing hair treatment.

Best wishes,
The team at KH Hair Loughborough

A real treat

Joyce Snewin
27th Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

So So pleased with my overall experienced today.
Especially thrilled with my new colour (a little bit nervous as different ) However Sheralynn is so experienced to know it would suit me.

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Response from KH Hair Loughborough

Hi Joyce,

Thank you so much for taking the time to leave a review! We're thrilled to hear that you had an enjoyable experience at our salon and that you're pleased with your new hair color. Our team at KH Hair Loughborough takes great pride in our experience and expertise, and we're happy to know that Sheralynn was able to help you feel confident and comfortable with your new look. We hope to see you again soon for your next appointment!

Best,
The team at KH Hair Loughborough

Cut and blow

Anonymous
26th Jun 2025
Team Member: Sheralynne
5.0

Brilliant

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Response from KH Hair Loughborough

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a brilliant experience with us at KH Hair Loughborough.

Our team takes great pride in providing excellent service and we are happy that we were able to meet your expectations. We always strive to create a friendly and welcoming environment for all our clients, and we are glad that you felt comfortable and at ease during your visit.

We truly appreciate your kind words and support. Your satisfaction is our top priority and we would be honored to have the opportunity to welcome you back in the future.

Warm regards,
The team at KH Hair Loughborough

Excellent

Valerie Davies
25th Jun 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Friendly professional service. Lots of advice. Took time to explain and advise. Made me feel welcome and special

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Response from KH Hair Loughborough

Dear Valerie,

Thank you so much for your kind words about our salon. We are thrilled to hear that you received friendly and professional service during your visit with us. Our team takes great pride in giving our clients the best possible experience, and we are glad that you felt welcomed and special.

Thank you for also mentioning our staff's advice and explanation. We believe in providing thorough and helpful guidance to our clients, and we are delighted to know that you appreciated it.

We look forward to seeing you again at KH Hair Loughborough!

Warm regards,

The team at KH Hair Loughborough

Fantastic Colour and Cut!

Oceana Shiu
25th Jun 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

I had Highlights (Half Head) and a Toner with Gemma, and a Women's Cut & Blowdry with Cherice — and I couldn’t be happier with the experience!
Gemma was amazing! She took the time to help me find the perfect colour that suits me best. She's incredibly patient and her skills are top-notch — I really appreciate the care and quality she put into my hair.
Cherice did an incredible job with my haircut! She helped me choose a style that flatters my face shape and made sure I was happy every step of the way. She's also super patient and made the whole experience so relaxing.

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Response from KH Hair Loughborough

Dear Oceana,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with Gemma and Cherice at our salon. We take pride in providing excellent service and it means a lot to us that you were happy with your highlights, toner, and haircut.

Gemma and Cherice are both dedicated professionals, and we are glad that they were able to help you find the perfect colour and flattering style for your hair. We are also happy to hear that you found the experience to be relaxing and enjoyable.

Thank you again for choosing our salon for your hair needs. We truly appreciate your kind words and look forward to seeing you again soon!

Best,
The team at KH Hair Loughborough

Hair colour

louise Perkins
24th Jun 2025
Team Member: Lisa
5.0

Lisa coloured my hair today and as always came away from the salon very happy, she’s brilliant

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Response from KH Hair Loughborough

Hi Louise! Thank you so much for your lovely review of your recent visit to our salon. We are thrilled to hear that you were happy with your hair colour and that Lisa did a brilliant job. We will be sure to pass along your kind words to her. We are always committed to providing our clients with the best possible experience and results, and it means the world to us when we hear such positive feedback. We look forward to seeing you again soon for your next appointment. Take care! All the best,
The team at KH Hair Loughborough

Beautiful colour - blonde 😍

Urszula Krzeczkowfkh
24th Jun 2025
Team Member: Cherice
5.0
Appointment verified by SaloniQ Software

Absolutely thrilled with my hair! The blonde colour turned out gorgeous—exactly what I wanted. The service was excellent from start to finish, really professional and friendly. I couldn't be happier! 💛✨

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Response from KH Hair Loughborough

Dear Urszula,

Thank you so much for your kind words! We are delighted to hear that you were thrilled with your hair at our salon. Our team strives to provide excellent and friendly service, and we are glad it reflected in your experience with us. We are even more thrilled that we were able to give you the exact blonde color that you wanted. Your satisfaction is our top priority, and we are glad to have achieved it.

Looking forward to seeing you again soon.

The team at KH Hair Loughborough

Today's visit

Alison Pagett
23rd Jun 2025
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

Lovely colours and hair cut!

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Response from KH Hair Loughborough

Hi Alison, thank you so much for leaving us such a kind review. We're thrilled to hear that you are happy with your hair colour and cut! It means a lot to us to receive positive feedback from our clients. We always strive to provide a great experience and we're so glad we were able to do that for you. Thank you for choosing to visit our salon. We hope to see you again soon! Best wishes, the team at KH Hair Loughborough.

Great job

Tricia Trinder
23rd Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

It’s amazing what a difference just a trim can make. Sheralynne has magic in her hands, and her scissors can transform my appearance in seconds! Thank you.

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Response from KH Hair Loughborough

Hi Tricia,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you enjoyed your recent trim with Sheralynne. She truly has a gift with her scissors and we're so happy that she was able to transform your look in such a short amount of time.

We appreciate your kind words and look forward to seeing you again in the future. Thank you for choosing our salon and being a part of our KH Hair community.

Best regards,
The team at KH Hair Loughborough

Summer hair

Jeanette
20th Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Excellent cut and colour as always. Hair is ready for the summer sun.

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Response from KH Hair Loughborough

Hi Jeanette,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with your most recent cut and colour. Our team at KH Hair Loughborough takes great pride in ensuring that each and every client leaves feeling confident and ready for any occasion.

We hope you have a wonderful summer filled with sunshine and good hair days. Thank you for choosing our salon and we look forward to seeing you again soon!

Warm regards,

The team at KH Hair Loughborough

10 minutes younger

Jane Robinson
18th Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Excellent experience, good cut.

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Response from KH Hair Loughborough

Hi Jane, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience and are happy with your cut. We strive to provide our clients with top-notch service and we're glad we could achieve that for you. We appreciate your feedback and look forward to seeing you again soon. All the best, The team at KH Hair Loughborough.

Best Hair

Mrs Vivienne Dyer
17th Jun 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Today I had two people working on my hair as I had to add time for colouring to my appointment. As always I was well accommodated, Lisa to colour my hair and Cate to cut and style it. Both were BRILLIANT. I have been to KH hair Loughborough since 2011 and would never go to a different hairdresser. They are professional, extremely helpful and I come away feeling special to all the people there. Thank you all

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Response from KH Hair Loughborough

Dear Mrs Vivienne Dyer,

First of all, thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you were happy with your recent visit to our salon and that Lisa and Cate provided you with a brilliant experience as always.

Our team at KH Hair Loughborough takes great pride in providing professional and helpful services to all our clients, and we are overjoyed to know that you have been a loyal customer since 2011. We always strive to make our clients feel special and we are grateful for your kind words.

Thank you again for choosing us for your hair and we look forward to welcoming you back next time.

Warm regards,

The team at KH Hair Loughborough

Re style

Lorraine
16th Jun 2025
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

My 1st time here I had Jodie fabulous cut thankyou so much .. she is easy to talk to and listens to what you want she cut my hair bit by bit rather than just going all in shorter .. very happy highly recommend Jodie will be going back soon for a colour. Please don't leave

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Response from KH Hair Loughborough

Dear Lorraine,

Thank you for taking the time to leave such a lovely review. We're so glad to hear you had a fantastic experience with Jodie during your first visit to our salon. We pride ourselves on our stylists' ability to listen to our clients and create a personalized cut that meets their expectations.

We will make sure to pass on your kind words to Jodie, and we're sure she'll be delighted to hear them. We can't wait to have you back for a color service soon! Thank you for recommending us, and we look forward to seeing you again.

Best wishes,
The team at KH Hair Loughborough

Hair cut

Linda Blake
14th Jun 2025
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

Justine is brilliant and we get on so well looking forward to having another perm in the future 😊

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Response from KH Hair Loughborough

Dear Linda,
Thank you for taking the time to leave a review. We're thrilled to hear that you had a great experience with Justine at our salon. We're glad that you both got along well and we can't wait to see you again for your future perm.
The team at KH Hair Loughborough appreciates your kind words and we look forward to pampering you again soon.
Best regards,
The team at KH Hair Loughborough

Very Happy Customer

Mrs Della Graham
12th Jun 2025
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Excellent as always.

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Response from KH Hair Loughborough

Dear Mrs Della Graham,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had an excellent experience at our salon. We work hard to provide the best service possible and it means a lot to us when our customers are happy.

We hope to see you again soon and please feel free to reach out to us if you need any further assistance.

Sincerely,
The team at KH Hair Loughborough

Good Cut -as ever!

Jean Lewis
8th Jun 2025
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

Last time after about two weeks, hair seemed to go in odd directions, but this time, looks great, back to its very successful cut! Top marks!

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Response from KH Hair Loughborough

Dear Jean,

Thank you for taking the time to leave us a review and for giving us top marks! We're thrilled to hear that your recent visit was a success and that you're happy with your haircut.

We apologize for any inconvenience you experienced during your previous visit, but we're glad to hear that this time your hair looks great and has returned to its usual style.

We appreciate your loyalty and we look forward to seeing you again soon for another successful cut!

Best,
The Team at KH Hair Loughborough

always a pleasure

Peter Lewis
7th Jun 2025
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

Thoroughly enjoyable. Not just a simple hair session but conversation an equal lesser. My mobility is impaired and the staff are always patient and helpful

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Response from KH Hair Loughborough

Hi Peter,

Thank you so much for your lovely review! We are thrilled to hear that you had a thoroughly enjoyable experience at our salon. We are always happy to have a conversation with our clients and make them feel comfortable during their visit. We understand that mobility can be an issue for some, and we are always patient and willing to assist in any way we can.

We appreciate your kind words and are glad that you chose us for your hair session. We hope to see you again soon!

Best,
The team at KH Hair Loughborough

Perfect every time

Tracy Smith
6th Jun 2025
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

Jodie does exactly what I ask for every time. Very happy customer.

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Response from KH Hair Loughborough

Hi Tracy,

Thank you for taking the time to leave us a review! We're so glad to hear that you are a happy customer and that Jodie does exactly what you ask for each time. Our team strives to provide a positive experience for all of our clients and it sounds like Jodie has done just that for you.

We value your feedback and appreciate your support. Please don't hesitate to let us know if there's anything else we can do for you. We look forward to seeing you again soon!

Best, The team at KH Hair Loughborough

Very satisfied and happy with cut and the way I was welcomed

Sarla Patel
5th Jun 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was very empathetic and cared for my feelings, and worked on how much I wanted cutting off, as I have recently lost a lot of hair and felt very down about my looks. Made me feel very relaxed and styled it nicely with what hair there is, I felt happier when I went out of the salon.

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Response from KH Hair Loughborough

Hi Sarla, thank you so much for taking the time to share your experience at our salon. We are so glad to hear that Gemma was able to make you feel comfortable and cared for during your visit. We understand how important it is to have a stylist who listens and works with you to achieve the look you want. We are also happy to hear that you left feeling happier and more confident. We truly appreciate your kind words and hope to see you back at our salon soon. All the best, the team at KH Hair Loughborough.

Recent visit to Keith hall salon Loughborough

Ann Elizabeth Fallon
4th Jun 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

I had a very efficient and relaxed experience. My hair cut and colour was most beautifully done I feel much better in myself coming out of this salon

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Response from KH Hair Loughborough

Dear Ann,

Thank you so much for taking the time to leave such a lovely review about your recent experience at our salon. We are delighted to hear that you had an efficient and relaxed visit, and that you are happy with your haircut and color - looking and feeling great is always our top priority!

We'll be sure to pass along your kind words to our talented team members. We're so glad that we could make you feel better about yourself and we can't wait to welcome you back for your next appointment.

Take care and stay fabulous,
The team at KH Hair Loughborough

Cut and style

Patricia Barnes
3rd Jun 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Terrific! Love visiting the salon. Time whizzes by. So appreciate friendly professional advice and treatment. Feel years younger when leaving! Big thanks to all the staff. Chat continues to enhance the whole experience. Thanks so much Sheralynne.

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Response from KH Hair Loughborough

Hi Patricia,

Thank you so much for your lovely review about your experience at our salon. We are delighted to hear that you enjoyed your visit and that our friendly professionals were able to provide you with helpful advice and treatments. It's wonderful to know that you feel rejuvenated after leaving our salon.

We are glad that you also had a great chat with Sheralynne - we believe that a friendly conversation adds to the overall experience. Our team works hard to ensure that time flies by and we are happy it was the case for you.

We truly appreciate your support and can't wait to welcome you back to our salon.

Warmly,
The team at KH Hair Loughborough

Perfection!

Penny Brown
3rd Jun 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

A wonderful cut and style! Thank you, Cate! Feel so much better now!

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Response from KH Hair Loughborough

Hi Penny,

Thank you so much for leaving us this lovely review! We're thrilled to hear that you had a wonderful experience with Cate and that you're feeling great after your cut and style.

We always strive to provide our clients with the best services and it's wonderful to know that we've succeeded with you. We're glad that you're happy with the results and we'll make sure to pass your kind words on to Cate.

Thank you again for choosing our salon and for taking the time to share your feedback. We can't wait to see you again for your next appointment!

Take care,
The team at KH Hair Loughborough

Style

Mrs Helen Deaville
2nd Jun 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Good cut, style and blow dry

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Response from KH Hair Loughborough

Dear Mrs Helen,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a good experience with us and were happy with your cut, style, and blow dry. Our team takes pride in providing high-quality services to our clients, and we are pleased to know that we met your expectations.

We truly appreciate your kind words and hope to see you again soon for your next hair appointment. If there's anything else we can do to improve your experience with us, please don't hesitate to let us know.

Warmly,
The team at KH Hair Loughborough

Colour

Jane B
30th May 2025
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

Fantastic experience, Justine gave me a great cut and colour, really happy and I have booked again.

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Response from KH Hair Loughborough

Hi Jane B,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a fantastic experience at our salon. We will make sure to pass along your compliments to Justine - she will be delighted to hear that you are happy with your cut and colour.

We always strive to exceed our clients' expectations and we are so happy that we were able to do so for you. Thank you for choosing to book with us again - we can't wait to see you back at the salon!

Warm regards,
The team at KH Hair Loughborough

Wedding hair!

Sejal Nansi
30th May 2025
Team Member: Jodie
5.0
Appointment verified by SaloniQ Software

Jodie was absolutely amazing! My hair looks so good and I’m so happy with the bouncy blow dry for a family wedding! She made me feel so comfortable and she’s so friendly & chatty. Had a lovely salon experience! ☺️X

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Response from KH Hair Loughborough

Dear Sejal,

Thank you so much for taking the time to leave such kind words about your recent visit to our salon. We are thrilled to hear that you had a lovely experience and were pleased with your bouncy blow dry by Jodie for your family wedding.

At our salon, it is important to us that all of our clients feel comfortable and relaxed during their appointments, and we are glad that Jodie was able to provide you with such a friendly and chatty atmosphere.

We appreciate your support and look forward to seeing you again soon.

Best regards,
The team at KH Hair Loughborough

Brilliant

Bonnie Smith
29th May 2025
Team Member: Cherice
5.0
Appointment verified by SaloniQ Software

Very friendly service and very pleased with the results .

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Response from KH Hair Loughborough

Hi Bonnie,
Thank you for taking the time to leave us a review. We are so pleased to hear that you had a great experience with us and that you are happy with your results. Our team takes great pride in providing friendly and top-notch service to all of our clients. We hope to see you again soon!
Best wishes,
The team at KH Hair Loughborough

Simply great!

Jessie Elbaz
29th May 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always gets it right, and I’m a difficult customer!

Thanks for all Gemma!

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Response from KH Hair Loughborough

Dear Jessie,

Thanks for taking the time to leave a review for us. We are delighted to hear that you have had consistently great experiences at our salon. Our team members always strive to provide the best service possible, even for our more "difficult" customers. We are pleased to hear that Gemma has been able to meet your expectations and we will be sure to pass on your kind words to her.

Thank you again for your support and we look forward to seeing you again soon.

Warm regards,
The team at KH Hair Loughborough

Midweek treat

Jeanette
28th May 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Lovely to catch up with Cate as always, and I left the salon feeling refreshed and with super shiny hair. Thank you.

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Response from KH Hair Loughborough

Hi Jeanette,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience catching up with Cate and that you left the salon feeling refreshed with super shiny hair. We pride ourselves on providing high-quality services and it is wonderful to know that we were able to meet your expectations.

We look forward to seeing you again soon and providing you with another enjoyable visit.

Best regards,
The team at KH Hair Loughborough

Excellent service as always

Judith Briers
28th May 2025
Team Member: Cherice
5.0
Appointment verified by SaloniQ Software

Consistent high quality, efficient and friendly service

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Response from KH Hair Loughborough

Dear Judith,

Thank you so much for your lovely review! We are thrilled to hear that you have consistently received high quality, efficient, and friendly service at our salon. It means a lot to us that you have taken the time to share your positive experiences with others.

Our team always strives to provide the best possible service to our valued clients like yourself. It's wonderful to know that our efforts have not gone unnoticed. We truly appreciate your support and loyalty.

Thank you for choosing our salon, Judith. We can't wait to welcome you back for your next visit.

Best regards,
The team at KH Hair Loughborough

Cut and blow dry.

Julie Wesley
23rd May 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

Very pleasant experience,always friendly and polite.Very satisfied with my haircut.

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Response from KH Hair Loughborough

Hi Julie! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a pleasant experience at our salon and that our team was friendly and polite. We're also happy to know that you were satisfied with your haircut. We strive to provide top-quality services with a friendly and welcoming atmosphere, so it's wonderful to hear that reflected in your review. Thank you again for choosing to visit us, and we hope to see you again soon! Best regards, The team at KH Hair Loughborough.

Perfecf

Sarah Lowden
23rd May 2025
Team Member: Justine
5.0
Appointment verified by SaloniQ Software

Perfect

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Response from KH Hair Loughborough

Dear Sarah,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a perfect experience at our salon. Our team strives to provide the best services and it is always satisfying to hear that our hard work is noticed and appreciated.

We are glad that you were happy with your visit and we would love to welcome you back for another perfect experience. We appreciate your support and we look forward to seeing you soon.

Best regards,
The team at KH Hair Loughborough

Perm and Cut

Toby Vaughan
22nd May 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

First time getting a perm and I was walked through the whole process, advised on the following procedures and given advice on aftercare.
Brilliant service by the whole team.

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Response from KH Hair Loughborough

Hi Toby,

We're so glad to hear that you had a great experience with us at KH Hair Loughborough! Thank you for taking the time to leave us a review. We are always happy to introduce new clients to our services and make sure they feel comfortable throughout the whole process. It's also really important to us to give advice on aftercare and ensure that our clients are knowledgeable about how to care for their new hair. We will pass your kind words onto our team.

We hope to see you again soon for your next hair adventure!

Warmly,

The KH Hair Loughborough team

Great experience

Belinda Robson
21st May 2025
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Lisa is a great hairdresser, lovely cut and toner today. Great to talk to as well ⭐

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Response from KH Hair Loughborough

Hi Belinda!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your visit with Lisa was a positive one and that you loved your cut and toner. We pride ourselves on not only providing great hair services, but also making sure our clients feel comfortable and enjoy their time with us. We appreciate you mentioning Lisa's great conversation skills as well - we'll make sure to pass along your kind words to her.

We can't wait to see you again soon and continue giving you great hair days!

Warmly,
The team at KH Hair Loughborough

Social skills

Alex Bowen
20th May 2025
2.5
Appointment verified by SaloniQ Software

My Stylist was kind and did a reasonable job with my hair, but she wasn't particularly friendly. I would've liked her to say good morning, and introduce herself, and guide me to sit in front of a mirror to show her what kind of style I'd like. Instead, she confirmed my name and ushered me through to the basins.

Hairdresser chat can be difficult, but she could've made more of an effort to notice the human being sat in front of her and at least make a little effort to ask questions, such as 'what do you do for a living?' or 'any holiday plans?'. If preferred, she could've commented 'your hair is so shiny' or 'is this your natural colour?'. I felt like she thought I was a mannequin! I tried some conversation, but she seemed to barely notice I was speaking to her. She relied politely, but didn't even pretend any enthusiasm or curiosity. It wasn't a nice atmosphere.

Normally, I don't like to talk much during hair appointments, unless I know the stylist, but at this rate, I'm surprised this stylist has any regular customers. Did she feel uncomfortable being chatty with someone double her age? I'm just a human being. I did wonder whether she felt rushed, and was struggling to concentrate on hair and chat at the same time. I had arrived ten min late, and apologise if this threw her out of sync a bit. I think she could do with a bit of guidance on being a little more friendly to clients she doesn't know.

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Response from KH Hair Loughborough

Hello Alex,
We're very sorry to read this, we will call you shortly to discuss this matter further.

kind regards
Sheralynne and Cate

Colour cut and finish

Susan Wilson
19th May 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Great application of colour by Cherice and excellent cut and finish by Cate as always

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Response from KH Hair Loughborough

Hi Susan Wilson,

Thank you so much for leaving such a lovely review for our salon. We are delighted to hear that you were impressed with Cherice's color application and Cate's cutting and finishing skills. They are truly talented stylists and we will make sure to pass along your kind words to them.

We always strive to provide our clients with the best service possible and it means a lot to us to hear that we have met your expectations. We truly appreciate your loyalty and thank you for trusting us with your hair.

We look forward to seeing you again soon.

Best regards,
The team at KH Hair Loughborough.

Cut/colour

Susan
19th May 2025
Team Member: Cate
5.0
Appointment verified by SaloniQ Software

Cate is a excellent hairdresser

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Response from KH Hair Loughborough

Hi Susan,

Thank you so much for your kind review! We are delighted to hear that you had a great experience with Cate at our salon. Our team strives to provide excellent service to all of our clients and we are thrilled that Cate was able to exceed your expectations.

We appreciate your support and hope to see you again soon for your next hair appointment. Thank you for choosing our salon and for taking the time to share your positive feedback.

Sincerely,

The team at KH Hair Loughborough

Great experience

Charlotte Shaw
19th May 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

It was such a treat to come to the salon today for a cut and blow dry. Life events have meant I’ve been unable to visit for a while so it was lovely to be back. I’m so pleased with my hair - it looks and feels great.

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Response from KH Hair Loughborough

Dear Charlotte,

Thank you for taking the time to leave such a wonderful review of your recent visit to our salon. We are thrilled to hear that you enjoyed your cut and blow dry, and that you were happy with the outcome. Our team takes great pride in providing exceptional services for our clients, and we are glad we could make your comeback experience a pleasant one.

We understand that life can get busy and sometimes it's difficult to find the time to pamper ourselves, so we appreciate you choosing our salon for your hair care needs. We hope to continue providing you with excellent services in the future and we look forward to welcoming you back.

Thank you once again for your kind words. We greatly appreciate your support and hope to see you again soon.

Best regards,
The team at KH Hair Loughborough

Hair appointment

Anonymous
13th May 2025
4.0

Hi was looked after and pleased with the results

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Response from KH Hair Loughborough

Dear Reviewer,

Thank you for taking the time to leave us a review. We are delighted to hear that you were pleased with the results after your visit to our salon.
Our team takes great pride in providing excellent services and creating a positive experience for our clients. We are glad to hear that we were able to meet your expectations.
We truly appreciate your patronage and look forward to welcoming you back to our salon in the future.
Sincerely,
The team at KH Hair Loughborough

1st visit. Super experience.

June Denny
13th May 2025
Team Member: Gemma
5.0

I loved my 1st K H HAIR experience.
Gemma was very professional, friendly and attentive throughout and I could not be more pleased. I will certainly be returning.

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Response from KH Hair Loughborough

Hi June,

Thank you so much for sharing your experience with us at KH Hair Loughborough. We are thrilled to hear that you had a great visit with Gemma. She truly is a professional and strives to make every client feel comfortable and taken care of.

We are happy to hear that you are pleased with your results and look forward to welcoming you back for another wonderful experience. If there is anything else we can do to make your visits with us even better, please don't hesitate to let us know.

Warmly,

The team at KH Hair Loughborough

Super 1st visit experience

June Denny
13th May 2025
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Today I made my first visit to K H HAIR and was super pleased with the whole experience.
My stylist Gemma was very professional and attentive throughout. She did exactly as I asked, offered advice along the way and I could not have been more pleased.
I will most definitely be returning.

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Response from KH Hair Loughborough

Hi June,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a great experience during your first visit at our salon. We are glad that Gemma provided you with professional and attentive service, and that she was able to meet your expectations.

We love to hear that our clients leave feeling satisfied with their services and we can't wait to see you again for your next appointment. We truly appreciate your support and look forward to providing you with another fantastic experience.

Best wishes,
The team at KH Hair Loughborough

Relaxing wash & blow dry

Jeanette
10th May 2025
Team Member: Cherice
5.0
Appointment verified by SaloniQ Software

As always, a wonderfully relaxing experience and I left with gleaming locks.

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Response from KH Hair Loughborough

Dear Jeanette,

We are so glad to hear that you had a relaxing experience at our salon and left with gleaming locks. Thank you for taking the time to leave us a review! We strive to provide our clients with the best possible experience and it's always lovely to hear positive feedback.

We look forward to seeing you again and giving you more wonderfully relaxing experiences with gleaming results.

Warmly,
The team at KH Hair Loughborough

Always fab

Sarah Dwyer
6th May 2025
Team Member: Cherice
4.5
Appointment verified by SaloniQ Software

Had my hair done by Cherice she’s always fabulous and does a great job!

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Response from KH Hair Loughborough

Hi Sarah,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience with Cherice and that she always does a fabulous job on your hair. We are lucky to have her as part of our team at KH Hair Loughborough.

We hope to see you again soon for your next hair appointment!

Warmly,
The KH Hair Loughborough Team

Perfect Salon experience!

Jackie Aley
3rd May 2025
Team Member: Sheralynne
5.0
Appointment verified by SaloniQ Software

As always 💯 happy with this Salon , very comfortable and friendly atmosphere too!

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Response from KH Hair Loughborough

Hi Jackie,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you had another great experience at our salon. Our team takes pride in creating a comfortable and friendly atmosphere for our clients, and we're happy to know that it made a difference for you.

We truly appreciate your ongoing support and look forward to seeing you again soon at KH Hair Loughborough.

Best wishes,
The KH Hair Loughborough team

5 star

Mrs Della Graham
2nd May 2025
Team Member: Lisa
5.0
Appointment verified by SaloniQ Software

Perfect as always

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Response from KH Hair Loughborough

Dear Mrs Della,

Thank you so much for your kind review. It always makes our day to hear that our clients are happy with their experience at our salon. We are so glad that we were able to provide you with a perfect service as always. Your satisfaction is our top priority and we are grateful for your loyalty.

Please do not hesitate to let us know if there is anything else we can do to make your next visit even better. We value your feedback and would love to see you again soon.

Thank you for choosing us and have a wonderful day!

Warmly,
The team at KH Hair Loughborough.