Jo & Cass Hair & Beauty Preston, Lancashire

Always happy with how Daniel does my hair, thank you ☺️

Great cut love the style, thanks to Victoria!

Victoria and her team are always welcoming and when I bring my son along for a cut they give him a VIP star treatment. He always leaves feeling like a celeb (and looking like one!)

Kelsey gives amazing head massages too!!! It’s my 5 minute escape from the world and she is always polite, friendly and chatty

5 stars out of 5. 🌟🌟🌟🌟🌟 Joe did an amazing job, friendly and helpful. He listened carefully and came with valued suggestions. I felt in safe hands! Thank you!

5 stars out of 5. 🌟🌟🌟🌟🌟 Joe did an amazing job, friendly and helpful. He listened carefully and came with valued suggestions. I felt in safe hands! Thank you!

Hi
I have been coming to Jo and cass for over 3 years now and have never had any problems, yesterday I was very much disappointed with my visit.
Firstly I had booked my appointment 2 months ago with Becca and my appointment was not with her? I did accompany with my cousin as she had an appointment at the same time, I did however have Joe who was lovely and I loved my hair but I had in fact booked with becca.
Secondly my appointment was at 3pm and my haircut didn’t actually start till 3.25pm, another lady had shampood my hair now normally I absolutely LOVE this bit it’s done so nicely calmly and relaxing whoever was washing my hair I felt like she was washing it so vigorously it wasn’t enjoyable or relaxing at all and very rushed my cousin went 5 minutes before me to wash her hair and we both finished at the same time.

I then made my way back to the chair where I waited to have my haircut. The haircut and end result was very good, but I was very disappointed to not have who I booked with and I felt very rushed and it wasn’t my usual relaxing visit I’d have.
I didn’t mention anything about not having becca on the day as I needed my haircut doing and blow dry as I had a wedding that night so just got on with it.
And then there was confusion over payment as I was being overcharged I understand prices have gone up but surely you would have on the system how much you’ve agreed to pay when booking an appointment.

Excellent hairdresser, with a polite friend personality, highly recommend to anyone

I absolutely love my new French bob with fringe. Amie did an amazing job with my hair and as always it was great service. Thank you ❤️❤️

Lovely hair coloured cut bye Shaun yesterday

Went to get a completely new style done with incredibly uneven self cut hair and a very vague idea of what I wanted lol! Victoria made me feel very relaxed and comfortable and very efficiently gave me great results! The place is really welcoming and everyone is very friendly

Very friendly atmosphere and Shaun was really helpful

Health problems have resulted in my hair needing some extra care and attention. Katie listened to my needs, really took time to advise and then worked her magic. I left feeling so much better. Many thanks Katie!

Amazing salon experience. Will return!

I've been a client of Britt for about 6 years now and I never have any complaints. She always does exactly what I ask for and having my hair done by her now always feels like catching up with a friend. We had a slight mishap with my colour but nobody was at fault, everyone in the salon was baffled as to why a mahogany/purple colour came out bright red on me! Needless to say Britt didn't hesitate to fix it by mixing up a fresh batch of brown dye and starting again, despite this meaning she had to stay late. I ended up leaving with the cut and colour I wanted (as always) and will be back.

My hair is always done by Victoria.
She listens to what you would like & gets it right. The salon is very modern, comfortable & staff always happy & friendly.

Brit is the best! She did a great job on my hair 😁

Very friendly, clean and professional. Excellent service provided. Relaxing atmosphere, highly recommend this salon

As always the staff are amazing and always make me feel relaxed and comfortable. The lady that washed my hair and applied my dye and conditioner treatments was really
lovely and professional. Couldn’t ask for better care and attention and I love my trips to the Jo & Cass salon.

Lovely massage and wash, a Prosecco, good cut and lovely atmosphere.

Lovely massage and wash, a Prosecco, good cut and lovely atmosphere.

Miracle worker.

Aswell as getting exactly what you want, he gives you solid advice and tips for aftercare and provides expert opinions on subtle changes to elevate the haircut.
P.s all other staff are always friendly and look after you

Honestly every time I go its the best experience! Britney just provides a next level service and is truly amazing at executing the vision I have. Nothing Is ever too much I think oh my hair won't be as good as last time as it was beautiful but dammmm blown away everytime!

Thanks to Katie we enjoyed the same high standards of client care that we come to expect.
Top notch!

Excellent colour and cut. I highly recommend Victoria, she always thinks about the client and what they want.

Katie is always good she always does my hair nice

I always enjoy my visits to get my hair cut/coloured/relaxed with Shaun.
Over the years my hair has given him a few challenges but he's always managed to come up with good ideas of how to control it.

Always a nice experience- lovely salon and good staff

Excellent

Been seening katie for many years. Best stylist I have ever had!

Always happy, lovely Salon and highly recommend

Reception staff were polite and helpful when I arrived. This was my 1st time at this salon and I was delighted with the service and atmosphere in the salon. Victoria who cut my hair was lovely and very professional. The price was very competitive and my hair cut was perfect, just what I asked for. I will definitely be coming again and I have recommended you to my daughter who will be booking her next hair cut with you.

I love coming to the salon as you are greeted with a smile and feel pampered as soon as you walk through the door. Everyone's quest for perfection and customer satisfaction is evident and always achieved. The measure of a good salon is that the client always feels better when they go out than they did when they came in. I always feel better on the way out, a new me.

Excellent service as always. Once I started coming here I never looked back

Just for washing my hair and cutting the ends I paid £38.40 plus a £9.60 deposit.
The woman who was supposed to take care of me was more focused on walking and talking to her friends.

Victoria is a great stylist

Usual great service

Very pleased with my hair. My stylist explained everything to me I needed to know and took should good care of my hair. Will be definitely going again.

I booked an appointment on Friday for Saturday am, the receptionist was super helpful fitting me in last minute.
When I arrived the two girls on the front desk were so friendly and polite, one hung my coat up while the other offered me a drink.
I had a wash and blow dry with Joe and he was so lovely, super chatty and friendly and so easy to talk to. My blow dry was perfect and throughout the appointment he kept checking I was happy with the style….will definitely be booking for more blow drys when in for my nails with Holly at Hollsdolls ! xx

First cut at a salon for a long time and I really enjoyed it. Daniel was excellent. 10/10.

Amie was attentive as always, professional and very friendly.

Gave me welcomed advice on my cut and a potential future colour.

Thank you Amie.

Such a lovely hairdressers, really listen to what I want and make the experience so relaxed. All the staff seem really friendly

Understood what I needed. Great hair cut,

Always have the best experience at Jo & Cass. They listen to what you want, work with you and I always feel refreshed after my pamper session

Very pleasant and good .always give 100 per cent

Excellent

I have had my hair done by Katie for many years now and I always love what she does! She always gives good, honest advice to suit the needs of my hair. I travel from Lancaster to get my hair done by Katie and it’s totally worth it, she is so lovely, friendly, bubbly, professional and very talented with what she does. You can’t fault her!
Thank you Katie :)

Daniel made a brilliant job of my hi lites... very happy

Excellent service

Great as usual

Been going to Vicky for a long time now, I wouldn’t go anywhere else . Always feel relaxed and special after each treatment ..