Jo & Cass Hair & Beauty Lancaster, Lancashire

Holly was lovely doing my colour and Matthew re-styled my hair. He knows me well after many years and the whole experience feels like a special treat.

Mia was wonderful, really listened, gave great advice and I’m very very happy with the colour! Thank you!!

I wanted a completely new look with volume and change but didn’t really know what exactly I wanted, but Samantha did my hair so perfectly! She was so attentive and guided me with every step making sure I was happy with it. I absolutely love it, have had so many compliments and it’s exactly what I had in my head. Also a lovely atmosphere in the salon, will definitely be returning.

Molly was excellent as always and Olivia who washed my hair was also very polite and professional. It is always an extremely enjoyable experience coming to this salon.

Exactly what I wanted. Excellent colour and cut. Lovely kind Natalie was great. Relaxing head massage too. Reception staff were amazing as always. Happy Christmas. 🌟

Exactly what I wanted. Excellent colour and cut. Lovely kind Natalie was great. Relaxing head massage too. Reception staff were amazing as always. Happy Christmas. 🌟

Lovely as always.pleased with my cut. Will book again after Christmas and model for a colour. 🎄

I had an appointment with a senior stylist who couldn't make the appointment . I travel a long way so couldn't change my appointment day. Reception staff were brilliant and managed to fit me in with another senior stylist , Natalie at last minute.
I was very anxious seeing a different stylist as I wanted a total change from long blond dry hair to shorter hair starting a transition to my natural grey. Natalie however was great. She helped me work out what was best to do and I ended up with hair cut into a wonderful, stylish shape just above shoulder level with highlights and toner to get rid of the brassy blond. If anything I look younger and feel much better about the way I look, my husband thinks it looks great too. Thank you.

Excellent as always a real asset to Jo & Cass

Thank you Alfie for stepping in to do my hair! It’s fab! :)

Excellent treatment thank you Chloe

Lovely experience

Always a great experience with Claire. She's been doing my hair.for years and I am never disappointed. She now has the 'pleasure' of cutting ny 15 year old daughters hair, which can be a challenge but Claire never lets us down.. Wouldn't go anywhere else,

Very pleased with the cut, colour and all round experience. Lovely atmosphere in the salon. My stylist Paige is brilliant, always listens to what I want but also guides me based on her knowledge too.

Danielle is an excellent colourist and hairdresser overall. She has a friendly personality and doesn’t rush you even when she is running behind.
I came back to her after going elsewhere. But she is just the best 😊

Just want to say thank you to Toyah. She did a great job and made me feel so much better, especially since I’d had a tough day at work. Such a friendly, lovely person!

Helen is always amazing and my hair is always an amazing colour I wouldn’t change hairdressers Jo&Cass are simply the best!

Helen is always amazing and my hair is always an amazing colour I wouldn’t change hairdressers Jo&Cass are simply the best!

Absolutely relaxing calm environment the treatments were outstanding from start to finish. Rebooked.

Fantastic service as always

As usual excellent treatment from Chelene very professional and informative about procedures and products thank you

Always a pleasure to have my hair coloured and cut by Jade perfect result as always thank you

Always a pleasure to have my hair coloured and cut by Jade perfect result as always thank you

Really appreciate warm reception and attention...so pleased with results of eyelash and brow tint. Hair washed and put up for wedding.....really made me feel good on the day...oh coffees appreciated as well.
Thank you all...

I’ve been & Jo & Cass client for many moons, in fact since the salon’s early start-up days on King St! Other than one very unpleasant experience with one staff member, during a time of significant personal trauma, I’ve always been very happy with Jo & Cass. My regular stylists over the years, Deanna, TJ, and for the past 6 years or so Toyah, have all been utter stars. Changing needs over recent years ie age, illness etc have highlighted the unwavering professionalism of Toyah. Over and above her excellent skills in everything hair, and believe me she’s very, very good at what she does, she’s consistently shown unsurpassed kindness and empathy towards both myself and another very ill family member. She really is an absolute gem. There are many other staff members too whom it’s always a pleasure to meet in different areas of the salon, names too numerous to mention. They all contribute in a myriad of different ways to making a salon visit something to look forward to.

Chelene is so lovely, made me feel completely comfortable! Thank you!

Liam did an absolutely fantastic transformation of my brassy yellow hair to my natural grey, I had 5 months growth and the demarcation line was so frustrating, so I asked his advice on going grey. I love what he did, it was better than I dared imagine, so happy with the result. Thank you Liam you are a star!

Fantastic relaxing facial, I even had a lovely hand massage too. My skin felt and looked gorgeous afterwards.

Very relaxing

Excellent cut and colour as ever.

Recently I have recently returned to Jo & Cass after many years and am certainly glad I did. They treat you like a new customer ever time they see you rather than take you for granted. I would highly recommend them.

Thank you once again Toyah for achieving my hairdressing goals -you reviewed my needs and once again smashed it !!!

Excellent colour and overall experience.
Thank you Toyah

Very comfortable and relaxing experience. Well looked after with lovely cappuccino!

Absolutely brilliant as always. Managed to sort my hair exactly how I like it

Paige is amazing she knows exactly what I want and the results make me feel beautiful, we laugh, chat and catch up on friends and family, she is lovely, my experience is always relaxed just what I need, so thank you 🙏 Paige x

Had a lovely relaxing time
My hair was perfect as usual
thank you Lois

Thank you Claire Benson for my beautiful colour and fab blo dry. Know it’s going to last me a few days very happy :)

David has cut my hair for many year,I came in for my appointment on Saturday 4th November, I was ready for a re style! We chatted about what I was wanting,to which David worked his magic!! I came away feeling 10 years younger 🎉 thank you to David and all staff for excellent service as always ❤️

We love our visits to see Molly. This week we were greeted by an amazingly friendly young boy. He was very attentive and great with our children. It was great to see xx

I’ve been coming to the salon for over 12 years. Always had a good experience and Ellie listens to what I want. Wouldn’t consider going anywhere else!

Jade, excellent

Happy

Once again amazing service and new colour ❤️

I couldn't wait to go to the salon and for Danielle to do my hair exactly as I wanted it. She has done a fantastic job, no wonder she has been doing my hair for years.

Excellent treatment.

Wonderful as always

As usual,Hanbah was caring and professional. Felt well looked after, and very happy with the experience

I love having Lyndsey cut my hair. She works with the ideas I come in with, to great hair cuts.

Best head massage ever