Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,361 verified reviews
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Value
Result
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Atmosphere
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Booth

Anonymous
22nd Aug 2025
5.0

Excellent service and up do by Erin. Just what I wanted. Very happy

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Excellent service

Christian Dawson
22nd Aug 2025
5.0
Appointment verified by Shortcuts Software

From Reception Staff to Salon Stylist they made my experience outstanding.

Friendly happy reception and and talented professional stylist

Thank you

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Fabulous service and one pleased customer!

Ellen
22nd Aug 2025
5.0
Appointment verified by Shortcuts Software

Really fantastic service! I needed an up do hairstyle for being a bridesmaid and it was a little last minute so I was so impressed there was someone available. Holly was so lovely, she did a great job, got so many compliments about my hair and she was so friendly. I am a bit paranoid about my hair (always on the scruffy fluffy side!) But she abd her colleagues were really complimentary and made me feel amazing. Thank you so much.

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Love every minute

Gillian cooper
21st Aug 2025
5.0
Appointment verified by Shortcuts Software

Love every minute massage chair just with need for bad back and hair cut very good I come back a colour later

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Danielle pin curls

Lily Mortimer
17th Aug 2025
5.0
Appointment verified by Shortcuts Software

Danielle is always a pleasure to be around and I got on curls on Friday they not only looked amazing they lasted 2 full days despite wind /rain ect !

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Jo & Cass

Denise
17th Aug 2025
5.0
Appointment verified by Shortcuts Software

Lovely experience yet again with Graham

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Brilliant

Julie Chamley
16th Aug 2025
5.0
Appointment verified by Shortcuts Software

This is only my 3rd time visiting the Salon and I am so happy with Hannah and her achievements with my hair. At 63, to feel excited to experience her skill and techniques, first hand is fabulous. The comments and complements I have received are so lovely and I can not recommend Hannah enough x thank you so much c

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Lois is amazing!!

Pippa
16th Aug 2025
5.0
Appointment verified by Shortcuts Software

I have had lois every time for my hair for about 3 years and have never been disappointed, she is so lovely and makes sure my hair is always exactly how i want it. I would highly recommend Lois

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Relaxing afternoon

Carol Butler
15th Aug 2025
5.0
Appointment verified by Shortcuts Software

Lovely friendly staff, nice relaxed atmosphere. Enjoyed chatting with Holly T doing my highlights & Lindsay cutting & styling my hair. Always feel fab coming out of your salon.

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Fantastic

Louise Michele Robinson
15th Aug 2025
5.0
Appointment verified by Shortcuts Software

Had my Tints and Shimmers done with Hannah and Cut and blow dry as always with Graham.
Fabulous, felt fantastic when I left the salon as always.

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Mens haircut/groom

Gaz
15th Aug 2025
5.0
Appointment verified by Shortcuts Software

Very professional salon offering kind service from staff once you arrive. The haircut was great and they even washed your hair before.

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Excellent experience

Marie
10th Aug 2025
5.0
Appointment verified by Shortcuts Software

This was my first visit to Jo & Cass. Toyah was brilliant, she was extremely professional, helpful and friendly. I was very pleased with my new hair style and I’m returning to Toyah soon for highlights.

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Hair cut

Margaret Boulton
10th Aug 2025
5.0
Appointment verified by Shortcuts Software

Very good haircut.

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Cut and Blow dry

Jess
10th Aug 2025
5.0
Appointment verified by Shortcuts Software

My experience at the salon was great. I haven’t been to a salon for a number of years and my hair was in need of some TLC. Holly was very knowledgable and recommended some products to me to get my hair back to looking healthy again. Everyone in the salon was very friendly and professional. I’ll certainly go back again.

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Hair cut

Amanda weaver
9th Aug 2025
5.0
Appointment verified by Shortcuts Software

Looked after from the moment you walk through the door and amazing experience xx

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Jo an Cass

Kay Murray
8th Aug 2025
5.0
Appointment verified by Shortcuts Software

Service was Great as always. Paige is so attentive. Marilyn and Steph are fabulous on reception

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Ms

Glynis
6th Aug 2025
5.0
Appointment verified by Shortcuts Software

Brilliant as always.
Great cut
Thanks TJ

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Happy

Alf Whiteside
6th Aug 2025
5.0
Appointment verified by Shortcuts Software

Happy

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Value
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Recent tint and shimmers with Danielle.

Margaret Owen
4th Aug 2025
5.0
Appointment verified by Shortcuts Software

As usual, Danielle did an excellent tint and shimmers for me. She understands my hair and colours it appropriately. I always look forward to my appointments with her.

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Wedding hair

Lesley
3rd Aug 2025
5.0
Appointment verified by Shortcuts Software

Absolutely beautiful hair up for my daughter's wedding. I felt a million dollars

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Value
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Hannah.

Mariewilkinson
2nd Aug 2025
4.5
Appointment verified by Shortcuts Software

Great saloon can’t believe it’s 29 years. Graham you and Jo have done very well indeedxx

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Cut and blowdry

Jayne Butler
2nd Aug 2025
5.0
Appointment verified by Shortcuts Software

Excellent cut by stylist Holly T. My hair was very short. Holly listened , offerd advice. Cut my hair lovely. I did not think it was possible to have my hair to look like it did. Very pleased-will definitely be back to see Holly when ready for another cut!

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Hair and Beauty

Clare
2nd Aug 2025
5.0
Appointment verified by Shortcuts Software

Great experience lovely welcoming and super helpful reception team and first class in both hair with Hayley and beauty with Emma, great relaxing atmosphere thank you

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Cut and blow dry

Sally
1st Aug 2025
5.0

Vicky was as lovely as always.

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Wonderful hair

Sarah
1st Aug 2025
5.0
Appointment verified by Shortcuts Software

Excellent advice from Danielle as usual. She gets to know your hair and blends in roots expertly and advised threading extra blond through the front for a natural look. My hair looked amazing! Danielle makes your hair look the very best it can and is so kind and friendly. It was lovely to see Bradley who always remembers who you are and the reception staff who are very welcoming. The whole team make you feel like family. Can thoroughly recommend!

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Hair with Paige

Karen Riley
1st Aug 2025
5.0
Appointment verified by Shortcuts Software

I love coming and having my hair done with Paige, it's a great experience.She is fabulous at her job and has a vast amount of knowledge.I always love my hair when she has done it 🥰🥰

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Beauty at Jo and Cass Salon

Clare
1st Aug 2025
5.0
Appointment verified by Shortcuts Software

Great experience at the salon Chelene is amazing

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Liam is a curly haired girls angel

Zakia Jabeen
30th Jul 2025
5.0
Appointment verified by Shortcuts Software

Loved Liam, he knew exactly what I was going for and gave me the best curly cut I've ever had!

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Jo and Cass Lancaster

Deborah Peppert
29th Jul 2025
5.0
Appointment verified by Shortcuts Software

Colour regrowth and finish. Danielle was fantastic, really friendly and did a good job. I had my son with me, and Danielle managed to organise a cut for him too with the barbers whilst I was waiting for my colour to set.

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Disappointed with the brasiness

S
28th Jul 2025
2.5
Appointment verified by Shortcuts Software

I had balayage foils and was disappointed that they were quite brassy. I mentioned this after styling and I could see the result properly but since they were closing up, the advice was to go back for a toner or buy a semi permanent box dye at home. Bit galling when you’ve spent over £100 having it professionally coloured.

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Disappointed

Jayne Park
28th Jul 2025
4.0
Appointment verified by Shortcuts Software

Zero conversation, complained about reception not booking enough time out.
After well over 20 years salon experiences this was not the best !!

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Super hair

Debbie Allan
25th Jul 2025
4.5
Appointment verified by Shortcuts Software

My whole experience was excellent Hannah is great and the coffee is good too

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Highlights and lowlights

Lesley Metcalfe
25th Jul 2025
5.0
Appointment verified by Shortcuts Software

Absolutely beautiful hair as always. I'm thrilled with it

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Wonderful service from Erin

Jen Pardoe
25th Jul 2025
5.0
Appointment verified by Shortcuts Software

Erin really took time on my daughter’s haircut. She was very attentive and patient.

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Great experience

Catherine
25th Jul 2025
5.0
Appointment verified by Shortcuts Software

Eryn was great she did mine and my daughters hair thorough consultation for both of us and perfect cuts by the end, she was friendly and made it a lovely experience.

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Very good experience

Sue clancy
24th Jul 2025
5.0
Appointment verified by Shortcuts Software

I really enjoyed my hair dressing with Issi.
She was lovely to talk to with a very nice manner.
She is also a very good stylist, she seemed very intuitive and gave me a good trim and fringe cut as well as a lovely hair wash and massage. I would highly recommend Issi to anyone.

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Great service

Sue Clancy
24th Jul 2025
5.0
Appointment verified by Shortcuts Software

I really like the hairdresser I saw. Her name was Isai and she was friendly and chatty.
My hair style was just a trim and fringe cut bet she seemed like a very competent stylist.

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Another great experience

Shelan
22nd Jul 2025
5.0
Appointment verified by Shortcuts Software

Today we had a colour and blow dry with Liam. All staff were professional and polite making the whole jo and cass experience so enjoyable. Liam is an absolute gem if always highly recommend!

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Best hair dresser in town

Amy Warburton
20th Jul 2025
5.0
Appointment verified by Shortcuts Software

I’ve been coming to haley for over 15 years! Always brilliant! The most beautiful colour and cut

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Relaxing

Ally
20th Jul 2025
5.0

Thanks as always to Matthew for a relaxing experience and my hair looks just as I’d hoped.

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A great experience

Annabelle Cottam
19th Jul 2025
4.5
Appointment verified by Shortcuts Software

After feeling that I had lost control over my hair Holly B listened to my concerns, suggested what to do and regularly checked if I was happy.

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Matthew Snelling

Steven Moorhouse
19th Jul 2025
5.0
Appointment verified by Shortcuts Software

Superb

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Cut and blow-dry with David Cross.

Jennifer Leach
18th Jul 2025
4.5
Appointment verified by Shortcuts Software

Excellent, as usual.

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Shear Bliss

Sheila Doldon
18th Jul 2025
5.0

As soon as I walked through the door the experience begins ! At reception I was greated like a long lost friend they couldn’t do enough for me. Hot drink of my choice while I waited for Rachel. Rachel came and greated me with a big smile and we discussed what I wanted today. We chatted and laughed and finally I was shown the finished result- gorgeous , just what I wanted! Rachel has been doing my hair for over 20 years she is a gem! ⭐️

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Colour and cut

Anna Krauss
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

I had a very pleasant experience

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Danielle cut and highlights

Rachel
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

10/10
Outstanding colourist and hairdresser plus she's a lovely professional. Lucky to have her.

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The very best!!!

Riding Diane
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

The best hair stylist in town!! Thankyou Graham 👍 Fab colour also from Erin xx

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Danielle cut and highlights

Rachel
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

10/10
Outstanding colourist and hairdresser plus she's a lovely professional. Lucky to have her.

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Excellent as always

Deborah Pike
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

Excellent from Paige colour and cut fab .All staff great !

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Hollie is AMAZING

Lauren
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

I'm so glad I have been asked to leave a review. I recently visited with my daughter (7) for a birthday blow dry. I was so impressed I booked in myself with travelling quite a distance before.

The salon, service, ladies are all so welcoming. Hollie then came to greet me, talked me through everything and has done the most incredible job of my hair- I love it and truly felt as though I have made a friend for life.

Can't wait to return again in a few weeks time. THANKYOU x

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