Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,448 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Hi lights

Beryl Jones
30th Oct 2025
5.0
Appointment verified by Shortcuts Software

Had my hi light done yesterday . I decided to go some ash blond in with my normal blond ones . I’m really pleased with the results and the lovely blunt bob . By Ellie .

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Excellent as always

Lizz Hunt
30th Oct 2025
5.0
Appointment verified by Shortcuts Software

Holly B is always fab, I never leave disappointed!

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Impromptu trim

Kerry
30th Oct 2025
5.0
Appointment verified by Shortcuts Software

Welcoming staff, patient and gave good advice, waited to start for me to ask questions from senior stylist about future colour ideas

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Lovely experience

Colin
30th Oct 2025
5.0
Appointment verified by Shortcuts Software

I haven’t been to a proper salon for quite a while as I’ve been going to the barber instead. However, I’ll be using J&C regularly from now on. I was really well looked after, everyone was really friendly and I’m really happy with my cut. Thank you!

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Recognition

Sophie Wright
29th Oct 2025
5.0
Appointment verified by Shortcuts Software

Amazing services provided by Danielle for both myself and my daughter. Danielle always goes above and beyond on every appointment and makes the experience 5 star

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Cut and blow dry

Caroline Fisher
29th Oct 2025
4.0
Appointment verified by Shortcuts Software

5 star service from TJ, always consistent.

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Happy with my hair

Andrea bell
29th Oct 2025
4.5
Appointment verified by Shortcuts Software

Lovely atmosphere staff friendly x

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Simpson

Sue
29th Oct 2025
5.0
Appointment verified by Shortcuts Software

Very good friendly service. Excellent value for money and really good cut and style. Staff are very helpful and don’t push products to buy.

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Brilliant Cut and Colour

Julie Chamley
28th Oct 2025
5.0
Appointment verified by Shortcuts Software

Thank you Hannah I feel so good you have done a great job with my colour and I love my fringe and layered cut x thank you x J 🌸

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Skilled haidresser

andrea campbell
25th Oct 2025
4.5
Appointment verified by Shortcuts Software

T.J. Did her magic on my hair yet again. Thank you

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Just Fabulous

Wendy Thompson
25th Oct 2025
5.0
Appointment verified by Shortcuts Software

Hannah and I have been working to correct years of home box dye disasters and lighten the dense colour - as always she has done a wonderful job and my hair looks fabulous

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Salon visit 23/10/25

Jennifer Woolfall
24th Oct 2025
4.5
Appointment verified by Shortcuts Software

Both myself and 7yr old daughter attended for a wash cut and blow dry. Great results for myself as usual from Rachel who always cuts my thick and recently unruly hair wonderfully! It was my daughter’s 1st visit to the salon, and it worked perfectly that we could sit next to each other. Hannah was fantastic with her and her chatterbox personality!! Thank you x

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Thank you

Debbie Cann
23rd Oct 2025
5.0
Appointment verified by Shortcuts Software

Lovely clean and welcoming salon. Always excellent service. Thank you

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Cut and Colour with Hannah

Julie Chamley
22nd Oct 2025
5.0

Brilliant so so happy had 2 ladies photograph my hair today as they want the same style x Dead chuffed x

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Hair appointment with Lois 21/10/25

Roe
22nd Oct 2025
5.0
Appointment verified by Shortcuts Software

As always I am delighted with my hair colour and cut carried out by Lois. She is so professional, knowledgeable and friendly. I always look forward to visiting Jo and Cass, it’s a real treat.

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Happy

Anonymous
22nd Oct 2025
5.0

Happy

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Cut and blow, overdue!

Katrina
19th Oct 2025
4.5
Appointment verified by Shortcuts Software

As always Paige provided an excellent service, chatty, professional and friendly.
Salon staff, the reception team; the lovely lady who normally greets welcomed the lady before me and showed her to her seat. Another staff member came to me, not the same friendly welcome, didn’t help with my gown or coat. No friendly chit chat and overall seemed disinterested in me or my visit. Felt like I’d picked the short straw!
Other staff members however, smiled when I passed, which was nice. Coffee was good, thank you. I’ve taken a star off service and atmosphere because of my welcome experience otherwise it would be a 5 star, Paige is fab.

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Great Service

Nicky
19th Oct 2025
5.0
Appointment verified by Shortcuts Software

This was my first time at the salon, and I couldn’t be happier with my experience! Holly was my stylist, and I was really impressed with her advice and the care she took when washing and cutting my hair. She really listened to what I wanted and made sure everything was perfect. I’m so happy with the result and will definitely be returning. Thank you, Holly!

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Best hairdresser

Gina
18th Oct 2025
5.0
Appointment verified by Shortcuts Software

I have been going to Jo and cass for years and absolutely love the staff there. They are so kind and helpful.

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The very best salon experience!

Riding Diane
17th Oct 2025
5.0
Appointment verified by Shortcuts Software

Thankyou Graham for a lovely cut and curly locks, and great colour from Sam! What a team xx

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JB

June Birrell
17th Oct 2025
5.0
Appointment verified by Shortcuts Software

Excellent service both in the hair salon and in Yana’s Nails.

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Awesome

Louise M Robinson
17th Oct 2025
5.0
Appointment verified by Shortcuts Software

Came in on the 15th October for a cut and blow with Graham, knew i wanted something a little different discussed with Graham who has always done my hair he knows what I like after a discussion we chose something and I was absolutely amazed. It looks so different for me and I love it.
Really happy.

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Wella Smooth-filler treatment

Dirgha
17th Oct 2025
4.0
Appointment verified by Shortcuts Software

The staff is amazing, they provide luxurious treatment, Holly B did my smoothening, she was really patient and explained the process step by step. Cleaning bit could have been a little better, otherwise 10/10

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Value
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Lovely experience

Helen Barnes
16th Oct 2025
5.0
Appointment verified by Shortcuts Software

Phone last minute to try and get a good trim before going away. Fitted me in the same day and had a very good cut and blow dry from a lovely, chatty and very experienced hairdresser.

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Short hair cut

Mrs Jayne Butler
16th Oct 2025
5.0
Appointment verified by Shortcuts Software

Had my hair cut by Holly T.(my usual stylist)👍. Always a good cut -came out of salon happy as usual-hair done lovely
. Holly very polite and professional as always .

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Eyebrows

Judith Freeman
15th Oct 2025
5.0
Appointment verified by Shortcuts Software

I had my first eyebrow wax by Chloe, we discussed the procedure and she gave me a tint test in case I decide to do that in the future

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Value
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Hair colouring

Debbie luraschi
15th Oct 2025
5.0

Great result

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Haircut

Andrea bell
15th Oct 2025
5.0
Appointment verified by Shortcuts Software

My experience was fantastic lovely environment lovely staff x

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Vicky and the girls

12th Oct 2025
5.0
Appointment verified by Shortcuts Software

As usual treated so well,hair looked great and felt cared for

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Vicky and the girls

12th Oct 2025
5.0
Appointment verified by Shortcuts Software

As usual treated so well,hair looked great and felt cared for

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Value
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Great cut, lovely staff

Belinda Weir
12th Oct 2025
5.0
Appointment verified by Shortcuts Software

Feeling dull & down, I managed to get a last minute appointment with Hannah and came out feeling and looking ten times better. All the staff at Jo & Cass Lancaster are friendly and helpful. I’ve been going for years.

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Liam

Nic
9th Oct 2025
5.0
Appointment verified by Shortcuts Software

Liam is always brilliant. Would highly recommend him and his skills!

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Great

Candy
9th Oct 2025
5.0

The best hair cur ever. Ellie was wonderful.

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Tiny and shimmers and cut and blow dry

Jennifer Leach
4th Oct 2025
5.0
Appointment verified by Shortcuts Software

Excellent, as always.

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B/D

Sunita Jhalley
3rd Oct 2025
2.5
Appointment verified by Shortcuts Software

I have long thick hair was told after waiting 20 mins for my b/D that I had only a half hour appointment , I had told receptionist when booking I e got thick hair and a colour prince to add went washing my hair, then I got a girl who hasn’t done a curly blow dry to do my hair, who in the end I told to blast the dryer on my hair and curl it . The curls just dropped out it’s my birthday today I’ve flat hair not style and you charged me £45 !

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Professional & friendly

Lizzie Govier
2nd Oct 2025
5.0
Appointment verified by Shortcuts Software

Great visit to Jo & Cass as usual, wouldn’t want to go anywhere else

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Did what I asked for...

Nicole Hollis
2nd Oct 2025
5.0
Appointment verified by Shortcuts Software

Quite a revelation for me - I haven't been to a hairdressers for years because they always make such a hash of my hair, but this one actually listened. Hallelujah!

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Haircut

Sue Hart
1st Oct 2025
5.0
Appointment verified by Shortcuts Software

As always David is friendly, professional, extremely skilful and does an absolutely fabulous job

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New haircut Day

Samantha Hodgson
1st Oct 2025
3.0
Appointment verified by Shortcuts Software

Was a bit disappointed and felt rushed. The next clients arrived just as I sat down, think Charlotte was running a bit late but they were early.
I had to ask her to cut more off and I don’t think she has put any layers in that we discussed. I think she was probably stressed but I am not as happy with my hair cut as usually am when I come to visit your Salon.

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Fantastic experience as always!

Heather Kelly
1st Oct 2025
5.0
Appointment verified by Shortcuts Software

I love having my hair done by Samantha, she listens and is very thorough and Samantha always advises and gives me ideas to try!

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My salon visit

Flo Johnson
1st Oct 2025
5.0

Sam is very helpful, full of knowledge and experience! I’m very happy with the advice given to me about colours, styles & ideas!! Made to feel at ease from the very start!!!!!

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Excellent

Alison stevenson
29th Sep 2025
5.0
Appointment verified by Shortcuts Software

Welcoming salon, all staff were attentive. My overall experience was great!

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Value
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Lovely Hair

Chrissie Stevens
28th Sep 2025
5.0
Appointment verified by Shortcuts Software

Thank you Hollie for a fab pre holiday blow dry. I know it will lasts for days. Always very happy love the Jo and Cass experience all the girls are lovely.

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Thank you Hayley and Amelia

Clare
28th Sep 2025
5.0
Appointment verified by Shortcuts Software

Really pleased with my hair cut and colour by Hayley assisted by Amelia

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Beautiful hair

Sarah Bellwood
27th Sep 2025
5.0
Appointment verified by Shortcuts Software

Danilelle very kindly fitted me in at the last minute for roots touch up for a party. All the staff are incredibly friendly and welcoming. Danielle left me with natural looking blond hair and even though she was rushed off her feet she took time to make sure it was perfect and even have me a trim. I had my hair beautifully styled and washed by lovely Holly who was a star.

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Appointment on Friday September 26th

Nicky Allan
27th Sep 2025
5.0
Appointment verified by Shortcuts Software

Really happy with hair colour and enjoyed talking to Fay, she is such a skilled hairdresser! Everyone is very friendly from the front desk staff to the trainees who bring drinks and was hair. A very good salon!

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Holly C she makes my day ❤️

Linda Abbey
26th Sep 2025
5.0
Appointment verified by Shortcuts Software

I cannot recommend Holly highly enough. She is as beautiful inside as she is out, and her kindness and professionalism shine through in everything she does. In my 45 years of visiting salons, I have never met a more caring or talented hairstylist. Holly has an incredible ability to not only make me look my best but also to make me feel my best. I always leave her chair feeling uplifted, confident, and happier than when I arrived. She is truly one of a kind.

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Happiness

Sheila Doldon
26th Sep 2025
5.0
Appointment verified by Shortcuts Software

Brilliant, very professional. Wonderful experience, relaxing, good atmosphere, very friendly, thoroughly enjoyed it and the results!!!⭐️⭐️

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Relaxing day having a great hair colour!

Joan Elliott
26th Sep 2025
5.0
Appointment verified by Shortcuts Software

Hayley as usual did a sterling job cutting my hair.Also Holly a excellent colourist!!

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Excellent as always

Deborah Pike
25th Sep 2025
5.0
Appointment verified by Shortcuts Software

Great colour & cut from Paige x

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