TONI&GUY Tunbridge Wells

78-80 Mount Pleasant Road, Royal Tunbridge Wells, Kent, TN1 1RJ

About us

The TONI&GUY hairdressers in Tunbridge Wells has been here for over 20 years.

We pride ourselves in making you look and feel fabulous, and be confident that you can recreate your look for yourself.

All our services are individual to you, feel free to pop in or call for a free consultation, we’re happy to help. For any information on our services or products just call our reception team.

All our Stylists and Technicians complete a TONI&GUY Diploma at one of our International Award Winning Academies. Toni & Guy’s education ethos allows our staff to continue to train to the highest levels throughout their career.

Read more...

Opening hours

Monday Closed
Tuesday 07:00 - 18:00
Wednesday 07:00 - 18:00
Thursday 07:00 - 19:00
Friday 07:00 - 18:00
Saturday 07:00 - 18:00
Sunday Closed

Reviews

4.81
228 verified reviews
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Value
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Top marks for care

Amanda
6th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Having recently had an eye operation I was anxious about anything entering my eye but needn’t have worried. The staff were very solicitous and I felt very cosseted. Plus still had a great haircut - thank you Puerto.

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Response from TONI&GUY Tunbridge Wells

Thank you Amanda very much for your review. We wish you a speedy recovery

Attention to detail

Maggie Cahill
4th Oct 2018
5.0
Appointment verified by SALONGENIUS Software

Received an excellent cut and blow dry from Rosalinda who is highly experienced and skilled.

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Response from TONI&GUY Tunbridge Wells

Dear Maggie,

Thank you for your lovely review and your kind words about Rosalinda. We hope to see you again soon and give a very warm welcome to Toni&Guy Tunbridge Wells.

Very personalised service

Debbie
2nd Oct 2018
5.0
Appointment verified by SALONGENIUS Software

I was sorry that my favourite hairdresser had left but had extremely attentive and professional service from Emma - I'm very happy with my cut which perfectly suits my face shape.

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Response from TONI&GUY Tunbridge Wells

Dear Debbie,
Thank you so much for your kind words and we look forward to welcome you back.

Cut and blowdry

Molly shewan
2nd Oct 2018
5.0
Appointment verified by SALONGENIUS Software

I was very nervous after having a very bag cut at another salon but I was put at ease and was very pleased with the result

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Cut and Blow dry

Jason Hale
21st Sep 2018
5.0
Appointment verified by SALONGENIUS Software

11 out of 10

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Response from TONI&GUY Tunbridge Wells

Thank you for your time to review. We look forward to welcoming you back.

My experience I the salon

Anna
20th Sep 2018
5.0

Lovely salon , fun and friendly I had my colour done and rough dry with the assistant chloe , and she done a fab job so pleased and a lovely massage .

Will definitely be coming back !

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Response from TONI&GUY Tunbridge Wells

Thank you Anna for your kind review. We look forward to seeing you again.

My salon experience today!

Helene Moon
17th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Today, Gemma highlighted my hair and I am very pleased with the result. My hair Colour looks beautiful and shiny. Gemma was very friendly and professional. My hair was cut by John. I have very straight hair and John really knows how to cut and style it. John knows how to make his customers feel special! He always offers very good advice. Not only, John is very experienced but he also very friendly. I always look forward to having my hair done at this salon...

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Response from TONI&GUY Tunbridge Wells

Thank you Helene for your great review. We appreciate your comments.

We look forward to welcoming you again.

Thank you Emma

Colour and cut

Rae Hill
17th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Gemma was brilliant, she conducted a thorough consultation and I couldn’t be happier with the results. John gave me a great cut, a trim with a lovely blow dry. I left feeling fantastic

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Fabulous Hair cut

Madeleine
15th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Fantastic staff who are friendly and welcoming. My hair stylist - Starni always listens to me and has lovely ideas for my hair. Recommended to all.

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Response from TONI&GUY Tunbridge Wells

Thank you for the wonderful review Madeleine and the kind words about Stane and all the staff! I hope we can welcome you back before too long to Toni&Guy Tunbridge Wells.

Feedback

P
15th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Very nice team and excellent hair cut !

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Response from TONI&GUY Tunbridge Wells

Thank you for your lovely review. We look forward to welcome you back to Toni&Guy Tunbridge Wells.

Haircut

Anna-Karin Hallbus
15th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Splendid as always!

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Response from TONI&GUY Tunbridge Wells

Dear Anna-Karin,

Thank you for your lovely review and the kind words. We look forward to welcome you back for another great treat.

Cut

Annette Green
14th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Brilliant cut with Rosalinda. Fabulous service in buzzy branch with relaxed friendly atmosphere. Highly recommended

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Response from TONI&GUY Tunbridge Wells

Dear Annette,

Thank you for picking up on the atmosphere, this is what we are promoting, a happy and relaxed atmosphere .We look forward to see you again at Toni&Guy Tunbridge Wells. We would like to ask your permission to post this lovely review on our social media.

Salon experince

Anonymous
10th Sep 2018
4.0

Although perfect haircut by John Slade!! It was all going well till it came to the hair wash... bad experience conditioner wasn’t rinse out probably and I was left sitting there with my hair dripping wet!!! NO towel left and The young girl didn’t blot or comb my hair through!!! Not good... wasn’t happy... when John went to cut my hair he said the conditioner hadn’t been rinsed off so I then had to have my hair re rinsed....

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Response from TONI&GUY Tunbridge Wells

Thank you for your review. We apologise for the unsatisfactory experience, we are keen to rectify this happening again and taken your review seriously. We will ensure that the juniors are shown again how to rinse the hair properly. Thank you for your time. We trust this wont happen again.

Balayage with Rachel

Rebecca
5th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Cannot thank Rachel (T.Wells colourist) for the balayage she did on my hair. She really took the time to assess my hair and explain to me what was achievable and offer a compromise when she thought my original desired shade wasn't quite achievable. She explained everything she was doing as she went, and the result was pretty much perfect. I've approached several stylists over the years to balayage my naturally dark hair and all have said no, except for Rachel. She took on a challenge and truly delivered. Thank you so much again for everything!!

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Response from TONI&GUY Tunbridge Wells

Dear Rebecca,

We are glad to hear that you enjoyed the result of balayage made by Rachel.
We look forward to see you again at Toni and Guy Tunbridge Wells, to offer the same great service.

20 minutes late

Kenneth Maciver
5th Sep 2018
3.0
Appointment verified by SALONGENIUS Software

Was not seen until 20 mins after my appointed time which is not good. It appeared that there were no trainees working so the hairdressers had to do the hair washing, sweeping, coffee and cutting. With 45 minutes per appointment no wonder they were running late.
Rosalinda who is a lovely lady apologised for the situation, then proceeded to give me a perfect haircut.
She even managed to catch up a little bit on her schedule, but it is unfair to put the hairdressers under so much pressure.
Management must realise that both the clients and the staff will leave, if not rectified.

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Response from TONI&GUY Tunbridge Wells

Dear Kenneth,

Thank you for the review. I’m sorry your service experience was slow, I do hope we can welcome you back in the future, for the experience you normally receive.

Kind Regards

Professional and creative

Andrea
5th Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Great care taken over a difficult cut which turned out extremely well and made my daughter very happy. We were met with a
friendly greeting and a
charming approach. Will definitely go back

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Response from TONI&GUY Tunbridge Wells

Dear Andrea,

Thank you for the great review. We are excited to welcome you back at Toni and Guy Tunbridge Wells, to offer a great haircut.

Fab

Jenny Begeman
1st Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Had a great colour and cut from Rosalinda - love it!!!

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Response from TONI&GUY Tunbridge Wells

Dear Jenny,

Thank you for your lovely review. We are glad to hear that you liked our services. We look forward to welcome you again to Toni and Guy Tunbridge Wells.

Great Colour!

Nicole
1st Sep 2018
5.0
Appointment verified by SALONGENIUS Software

Lovely colour by Rachel today. Very pleased with the natural healthy looking result! Rachel really knows her stuff. Thanks! X

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Response from TONI&GUY Tunbridge Wells

Dear Nicole,

Thank you for your great comment. We love to know that our customers are leaving the salon satisfied, for that everything is made with passion.
We look forward to welcome you back to Toni and Guy Tunbridge Wells for another great treat.

Graduated bob restyle

Adele Gainey
31st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

My cut and blow dry yesterday was excellent. I would recommend my hairdresser 100%

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Response from TONI&GUY Tunbridge Wells

Thank you for the lovely review Adele! We look forward to see you again at Toni and Guy Tunbridge Wells.

Lovely cut and blow dry from Emma

Nicole
31st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

My usual stylist was on holiday so I tried Emma for the first time. Lovely lady with loads of experience. We chatted easily and she did a great job of my short bob and blow dry. Will be going again!

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Response from TONI&GUY Tunbridge Wells

Dear Nicole,
Thank you for your lovely review! We look forward to see you again at Toni and Guy Tunbridge Wells!

Always great

Sarah jane
31st Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Love the results and the personal service.

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Response from TONI&GUY Tunbridge Wells

Dear Sarah,
Thank you for your great review! We look forward to see you again at Toni and Guy Tunbridge Wells.

Excellent salon

Barbara Stoakes
29th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Friendly and relaxed salon and unbeatable cut and colour.

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Response from TONI&GUY Tunbridge Wells

Dear Barbara ,
Thank you for your lovely review. We look forward to welcome you again at Toni and Guy Tunbridge Wells

Haircut

Emma
28th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Grear haircut and blow dry, friendly staff, very happy.

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Response from TONI&GUY Tunbridge Wells

Dear Emma,
Thank you for your lovely review! We look forward to welcome you again at Toni and Guy Tunbridge Wells!

Hair appointment Aug 21st, 2018

Eve Demetriou
22nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

I used this salon for the first and was very pleased with the results of both the cut and Natural Glossing color combination.

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Response from TONI&GUY Tunbridge Wells

Dear Eve,

Thank you for your lovely review!
We look forward to welcome you again and have a great treat at Toni and Guy Tunbridge Wells.

Feedback

P
8th Aug 2018
4.5
Appointment verified by SALONGENIUS Software

Excellent, staff was very friendly as usual

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Response from TONI&GUY Tunbridge Wells

Thank you for your lovely review. We look forward to welcome you back to Toni&Guy Tunbridge Wells.

Brill

Liza
8th Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Really great haircut with Rosalind
with nice conversation

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Response from TONI&GUY Tunbridge Wells

Dear Liza,

We are glad to see your lovely comment. We are excited to welcome you back to our salon Toni&Guy Tunbridge Wells, and have a great treat.

Tunbridge wells

Anonymous
6th Aug 2018
4.0

Good hair dressers

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Response from TONI&GUY Tunbridge Wells

Thank you for your review. We are looking forward to see you again at Toni&Guy Tunbridge Wells.

Poor customer service

Raina Lazarova
5th Aug 2018
2.0
Appointment verified by SALONGENIUS Software

I have been coming to this Toni & Guy salon for 3 years and the one thing that has always attracted me in addition to job being done well is the excellent customer experience. Unfortunately I was told that under the new ownership I could not expect the same.

I went for hair color yesterday and while the color went ok the blow dry I had was appalling. The assistant clearly didn’t have any experience, the hair brush was full of other clients hair and when I said I wasn’t happy with the blow dry I was told I should have paid for a professional dry rather than rough.

Clearly that isn’t acceptable by any stretch of the imagination. I wasn’t even offered a fix after this bad experience.

I am not sure I will come back. Obviously an inconvenience to me but I am not prepared to put up with this clearly you don’t appreciate my custom any more.

Good luck

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Response from TONI&GUY Tunbridge Wells

Dear Raina,

Thank you for your feedback. I'm sorry that this time you we're disappointed.
We will make sure next time will be clarified the difference between rough and blow dry. We look forward to welcome you again to Toni&Guy Tunbridge Wells.

Amazing

Charlotte morley
2nd Aug 2018
5.0
Appointment verified by SALONGENIUS Software

Gemma from the Tunbridge wells salon has done my hair twice now and each time it’s been exactly what I wanted! I’ve gone from very dark boxed died hair for years to beautiful natural looking ombré. She’s always so lovely and does a great job, I’ve also had my hair cut by the lovely Italian couple whose names I can’t remember (sorry) and they have also both done beautiful jobs!
Very happy everytime I leave feeling like a new person! Highly recommend :)

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Response from TONI&GUY Tunbridge Wells

Dear Charlotte,

Thank you for the lovely review, I’m very glad you enjoyed your visit at Toni&Guy Tunbridge Wells and we look forward to welcome you again.

T&G T Wells

Anonymous
30th Jul 2018
5.0

Excellent

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Response from TONI&GUY Tunbridge Wells

Thank you for your great review. We look forward to see you again at Toni&Guy Tunbridge Wells

Mrs

Chloe Kelly
28th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Brilliant. Really accomodating staff, made an effort to work round my tight time table, great advice on hair - and great out come, well liked after whilst there, staff all had good relations with each other - makes a nice atmosphere to be in

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Response from TONI&GUY Tunbridge Wells

Thank you for such a kind review Chloe, it was our pleasure to welcome you. I hope we will see you again before too long at Toni&Guy Tunbridge Wells.

Appointment with the maestro!

Linda kitchin
26th Jul 2018
4.5
Appointment verified by SALONGENIUS Software

It was my first appointment with Pietro and I was delighted with the result. He understood what I was trying to achieve, cut really well and took a great deal of care over styling and drying my hair.

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Response from TONI&GUY Tunbridge Wells

Thank you for the wonderful feedback Linda. We're so happy you enjoyed yourself, and thank you for recognizing Pietro's hard work and passion. We look forward to welcome you again to Toni&Guy Tunbridge Wells.

Ladies cut and blowdry

Tracy Smith
25th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Excellent as always. Appointment with John who is always extremely attentive and listens to what style you would like. I always leave with my hair just as I had hoped for. Perfect. Love this guy as I know my hair is in safe hands. Would highly recommend this salon especially to those looking for a new stylist - you can’t go wrong with these guys.

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Response from TONI&GUY Tunbridge Wells

Thank you so much Tracy , for the lovely review. I’m very glad you enjoyed your visit and thank you for highlighting John. I hope we can welcome you back before long to Toni&Guy Tunbridge Wells for another relaxing session.

Haircut by Rosalinda 23 July 2018

Adam bennett
24th Jul 2018
5.0
Appointment verified by SALONGENIUS Software

Great cut by Rosalind’s Noa - one of the best I have ever had. Delighted.

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Response from TONI&GUY Tunbridge Wells

Dear Adam,

Thank you for your lovely review and kind words about Rosalinda. It's means a lot when the teams hard work are noticed by our clients. We look forward to welcome you back to Toni&Guy Tunbridge Wells.