The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.91
693 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

My appointment

Shirley Morgan
27th Jan 2026
Team Member: Sarah
4.5
Appointment verified by salonspy

As well as relaxing my hair was cut and blow dried exactly how I like it

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Great haircut

Oeda O'Hara
27th Jan 2026
Team Member: Rhys
4.5
Appointment verified by Phorest

Lovely stylist, very kind and good at cutting.

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Fabulous Results!

Kelly
27th Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

I had my haircut today with Sarah, and it was long overdue. I'd had hair extensions in for about 18 months, which were removed at the end of 2025 and my natural hair was crying out for some love! From start to finish, the service was absolutely fab. Sarah is warm, welcoming and is very knowledgeable. She put me at ease and really listened to what my hair needed. I'm so happy with the result! My hair feels thick, healthy and lovely again. It honestly feels like a fresh start. I would highly recommend Sarah and this salon to anyone looking for great service and results :)

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Brilliant Clare

Anne Wagstaff
24th Jan 2026
Team Member: Clare
5.0
Appointment verified by salonspy

Clare is always welcoming, kind, thoughtful and friendly. I feel I can be honest with her about my hair and that her response will be honest and constructive. In short she is brilliant.

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Great cut

Sacha Anthony
24th Jan 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Great haircut. I find it hard with short hair to get exactly what I want and this was really good.

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A happy experience

Milla van Zyl
24th Jan 2026
Team Member: Alex
5.0
Appointment verified by Phorest

I had a lovely experience with Alexandra who was warm, friendly and made me feel like my haircut was a special occasion!

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Consistently excellent

Katherine Curran
24th Jan 2026
Team Member: Clare
5.0
Appointment verified by Phorest

Always great service and beautiful ambiance

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What not to love

Debbie Blackmore
24th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

I always walk away from The Chapel, with great looking hair and a happy calm feeling. It is a sanctuary to me. Rhys is an amazing stylist and a lovely person, I trust his advice and suggestions completely.
Everyone makes you feel so welcome, especially Sara, her ginger shots are a real treat!

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Top Quality Experience

Jenni Last
23rd Jan 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

Never disappointed, always a pleasure to visit the salon. Great haircut every time with the utmost attention to detail.

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Cut

Mike Lees
23rd Jan 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

Good guidance before a good cut. Interesting conversation during the cut

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Haircut

Alex van der Laak
23rd Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Great Haircut!

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Great as always

Anne Holwell
22nd Jan 2026
Team Member: Kirsty
5.0
Appointment verified by Phorest

A great haircut and an enjoyable experience - everyone is friendly and welcoming. Kirsty is not only an excellent stylist, but also delightful to talk to.

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22 Jan 2026

Gennie
22nd Jan 2026
Team Member: Ian
5.0
Appointment verified by salonspy

Ian always provides top quality cut and colour. He listens to what I want and delivers a brilliant cut/colour and relaxing visit. I would pay just for the head massage!

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Miss

May
21st Jan 2026
Team Member: Symon
5.0

Amazing 10/10 as usual
Symon you are the best .

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Appointment yesterday

Jan
21st Jan 2026
Team Member: James
4.5

I was very pleased with my colour and blow dry. James also cuts very well and is always pleasant.
Please would you consider making a more comfortable facility for washing hair downstairs in the Salon, with an adjustable more comfortable chair, more suitable basin (I had water down the back of my neck) and warm water.At present the water is either very hot or cold. The lighting is poor. I fractured my wrist falling on ice recently and could not manage two flights of stairs. I am sure there must be others in TW who use it and would appreciate an upgrade too . Thankyou.

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Excellent

Dee
21st Jan 2026
Team Member: Alex
5.0
Appointment verified by salonspy

As always, an excellent cut by Alex, very happy.

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Someone understands my hair!

Ellie Wilding
21st Jan 2026
Team Member: Sarah
5.0

I have been struggling with my hair for ages and it has felt heavy and dry and hard to handle (think Hagrid). My appointment with Sarah today has changed how my hair feels on my head and I’ve seen natural curls and waves for the first time in years! Feels like someone finally understands my hair <3

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My hair

Helen
21st Jan 2026
Team Member: Kirsty
5.0

Kirsty has looked after me so well for many years now, especially recently when I lost my hair to chemotherapy. Right from the early days when my hair started to come back, she cut it so cleverly to make it look styled from the start. Since then she has coloured it and now I have the "old me" back. She understands my hair so well. She's become a friend, so, long may she stay!

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Great 👍🏼

Karrie Easter
21st Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Lovely friendly chap and really happy with the cut and style. Would recommend.

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Colour review

Justine Lomas
21st Jan 2026
Team Member: Beckie
5.0
Appointment verified by Phorest

I always have a great experience with Beckie. She takes the time to listen to what I want and makes sure the treatment enhances both my natural hair colour and skin tone. The results are always very natural looking and healthy. Beckie’s attention to detail, honest feedback, professionalism, and care throughout my time with her always makes the experience both relaxed and enjoyable and I wouldn’t trust my colour with anyone else. Highly recommend!

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Very Happy

Caroline Burley
20th Jan 2026
Team Member: James
5.0
Appointment verified by salonspy

I had a new style so as always it takes some getting used to , but the more I live with it, the more I like it and appreciate the skill in the cutting. Very happy. Thank you!

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Thank you Callum!

Hannah Tebay
20th Jan 2026
Team Member: Callum
5.0
Appointment verified by salonspy

Callum is very friendly & listens to what I would like him to do with my hair. Always professional & and always happy with my cut & colour. Thank you Callum.

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Review

Karyn Amaro
17th Jan 2026
Team Member: Clare
5.0
Appointment verified by salonspy

As always, a fantastic experience with Claire. She has a great manner with customers, is always upbeat and cheery and very good with my hair. I know I'm in a safe pair of hands with her, and she is the reason I keep coming back to The Chapel.

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Review

Doug
16th Jan 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

Top job and a total pleasure as always

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Perfect - as always!

Anne
16th Jan 2026
Team Member: Clare
5.0
Appointment verified by Phorest

Very enjoyable and relaxing appointment with the lovely Clare. Always happy with the results of my appointment!

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haircut with nina

holly roberts
16th Jan 2026
Team Member: Nina
5.0
Appointment verified by salonspy

I love my haircut! Nina understood what I wanted immediately and completely delivered, even making sure to diffuse my hair and explain how I can do it myself. She was also an absolute pleasure to talk to during the appointment.

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Great hairstyle

Fiona Sturrock
16th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Lovely experience as always, I left feeling marvellous

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Very happy

Irene Fell
16th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Another lovely time at the salon.
Everyone smiled which is a bonus.
Happy with my cut looking forward to return!!!

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Never fails to work magic

Sarah A
16th Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is so gifted, she seems to instinctively know what I need and everytime works incredible magic.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Sarah for your most wonderful review and kind words. It was a joy for Sarah to receive it. Enjoy your beautiful hair, we look forward to seeing you in May.

With our best wishes
// olivia

“A great salon and experience.”

Nilay
16th Jan 2026
Team Member: Pietro
5.0

Pietro,
Mamma Mia… While I was talking to Symon about my hair, I mentioned that I needed a cut — but not a simple, straight one. I explained that I was looking for a creative cut with a distinctive style, done by a true specialist, and he recommended you. What a perfect recommendation that was.
I am someone who knows exactly what I want when it comes to my hair, and I am quite determined (and stubborn). I don’t like things easily, because I have seen and experienced many very good haircuts. For a long time, I hadn’t been able to find someone who delivers that same level of expert-quality cutting — until I met you.
Thank you so much for patiently listening to me and giving me exactly the cut I wanted with true expertise. I’m already looking forward to seeing you again for my next haircut — you’re amazing.
You are very successful and truly an expert in your field. I can highly recommend you for hair cutting.
I would like to sincerely thank him and all his team members. I have already happily booked my second appointment, and I am already looking forward to seeing you again.
I also can’t help but mention that the refreshments offered while waiting and during the hair treatment are truly wonderful — they make you feel amazing, and everyone is very respectful.
Tiger Green, you are also someone who does your job exceptionally well. Checking on clients’ satisfaction when making reservations and before they leave is a great courtesy, and your willingness to help is wonderful.
From my first experience, I realised that I was not mistaken — this is truly a salon I can highly recommend.
Thank you all.
Kind regards,
Nilay

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“A great salon and experience.”

Anonymous
16th Jan 2026
Team Member: Symon
5.0

Dear The Chapel Hairdresser, Tunbridge Wells,
When I went for my first consultation, from the moment I walked through the door I was warmly welcomed. They immediately took my coat, hosted me in a comfortable area, offered me their wonderful healthy drinks, and within a very short time
Symon May, came over and introduced himself. After a great conversation, I knew that he understood both me and what I wanted for my hair, and we booked an appointment.
My appointment took place two days ago. I would like to point out that my hair is not easy to work with at all; I truly need a hairdresser and colour specialist who knows exactly what they are doing. Symon did not disappoint me in any way. He took care of my hair with great attention, professionalism, and experience, and the result was fantastic.
Regards
Nilay

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Nilay

Everyone here at The Chapel Tunbridge Wells wanted to say a huge thank you for taking the time to share your most incredible reflections and recommendation.

Hearing how your time with us felt is just the best, which sums up everything we care very deeply about.

It's such a huge leap of faith to try a new salon, and not one, but two Stylists. You sum up Symon and Pietro's craftsmanship and personality so brilliantly. And the shout out to all the team, and Tiger Green whose care and attention to detail makes us who we are.

Thank you again for your kindness and for spreading the word on what its really like here.

We are so looking to welcoming you back in April.
Enjoy your beautiful hair // with our best wishes, olivia

Great head massage and blue dry

Sue
15th Jan 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Charming and helpful- I left feeling great!

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Hair Well being

Anne Foster
15th Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah makes me feel she totally understands my hair problems and is encouraging and I like her cut, she is very good.

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James review

Hannah
14th Jan 2026
Team Member: James
5.0
Appointment verified by salonspy

James is amazing! I would never go anywhere else

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Relaxing experience

Laura Hood
14th Jan 2026
Team Member: Ian
5.0
Appointment verified by salonspy

I just went for a wash and blow dry and it was a lovely, relaxing experience. Ian does the best head massages and my hair looks really perfect now.

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Hair and style

Anonymous
14th Jan 2026
Team Member: Elsie
4.5

Excellent service, as always.

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Warm welcome

Helen
14th Jan 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

I have been coming to the Chapel for many years but today I had the warmest welcome from all the team. Everyone is usually very friendly but today the service from everyone was exceptional.
Great haircut as always from Kirsty.

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Tuesday visit.

Kate Littlefield
13th Jan 2026
Team Member: Clare
5.0

Great hairstyle. Great colour, brilliant as ever!

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Ms

Marisha kenny
13th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Excellent many thanks

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Super scissor skills

Helen
13th Jan 2026
Team Member: Kirsty
5.0
Appointment verified by Phorest

As always Kirsty worked her magic and transformed a rather dull rainy day into a cheerful positive day. Her scissor skills are so good. My hair was looking heavy and dull as it is not been feeling too well and I left with a great lively cut which lifted my spirits.
Kirsty really knows how to see what will work and always gets it right for me.

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Ms

Marysia kenny
13th Jan 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

Excellent many thannks

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Great haircut

Ros Briggs
13th Jan 2026
Team Member: Alex
5.0
Appointment verified by Phorest

Alex always takes the time to listen to any issues I’ve been having with my hair and comes up with a solution.

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Excellent

Alison Gibson
11th Jan 2026
Team Member: Pietro
4.5
Appointment verified by Phorest

Always friendly. Listens carefully and provides an excellent cut which grows out really well. Skilled withlayering very fine hair.

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Great as always

Elizabeth
10th Jan 2026
Team Member: Beckie
4.5
Appointment verified by Phorest

Always friendly, knowledgeable and accommodating. Very happy with my hair (even if it was over 8 months since my last one!)

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Blowdrt

Scilla
10th Jan 2026
Team Member: Ian
4.0
Appointment verified by salonspy

Very good blow dry but have never paid so much for one even in lindon

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Amazing experience

Avelina
9th Jan 2026
Team Member: Ola
5.0
Appointment verified by salonspy

I had an amazing experience with my cut, blow dry, and style. Ola was very professional, attentive, and really took the time to understand what I wanted. The cut was precise and flattering, the blow dry gave my hair great volume and smoothness, and the final style was beautifully finished and long-lasting. I left the salon feeling confident and refreshed. I will definitely recommend her for my friends!

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Rhys is amazing

Rebecca Rothwell
9th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Rhys is a brilliant hairdresser! He’s great at listening and translating your ideas into the style you want, he’s also really fun to chat to. A great guy. Thank you!

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Fabulous

Aly Colman
9th Jan 2026
Team Member: Callum
5.0
Appointment verified by salonspy

Wonderful experience. Great stylist and an overall excellent appointment.

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Colour snd cut

Lesley Baron
9th Jan 2026
Team Member: Elsie
5.0
Appointment verified by salonspy

Very professional and engaging as usual. Tiger was very helpful with new colour patch rules

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Haircut

Carole trapnell
8th Jan 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

Nice friendly chap and did a good cut.

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