The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.91
809 verified reviews
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Value
Result
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Filter by rating

`heart warming

teresa steinegger
22nd Apr 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

My hair looks great - thank you Sarah. My heart was really warmed with our conversation and your care for people who are going through tough situations with their hair for health reasons. I will be back. Terry

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Beautiful venue, customer service and haircut

Nikki
21st Apr 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

This was my first visit to The Chapel due to living out of the area. It was such a beautiful venue and I was very happy with my bob haircut and styling from Rhys! Rhys was very friendly, professional and checked in throughout to check I was happy with the cut and styling! Thank you!

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Hair by Callum

Jackie
21st Apr 2026
Team Member: Callum
4.5
Appointment verified by salonspy

Lovely 1st time visit with Callum. Really pleased with my cut.

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Amazing

Nicola Trafford
21st Apr 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro is an amazing hair stylist who is passionate about what he does. I am extremely happy with my cut and he gives great homecare advice.

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party perfect

Nicky Johnson
17th Apr 2026
Team Member: Ian
5.0
Appointment verified by Phorest

Always treated perfectly. The receptionists are all so welcoming and which ever stylist you choose their cutting is exemplary. Fabulous experience in a fabulous building. Words can’t praise The Chapel enough

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Great cut

Karen B.
17th Apr 2026
Team Member: Leticia
5.0
Appointment verified by salonspy

My first time in The Chapel today and I wasn't disappointed! Leticia spent time to understand what I was looking for and gave me a fabulous cut, thank you so much! Already booked in for my next appointment!

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Pietro is good energy

Kate
16th Apr 2026
Team Member: Pietro
5.0
Appointment verified by Phorest

I just love Pietro! Not only does he cut my hair so beautifully, his energy, enthusiasm and joy for life is infectious! Even his last cut on a Thursday evening - you feel like his only client of the day. Just fab x

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New trim

Hannah
16th Apr 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Fantastic. He knew exactly what I wanted and gave me so many tips on how to love my hair and have the style I want. Just wonderful

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Curl cut

Danielle
15th Apr 2026
Team Member: Ola
5.0
Appointment verified by salonspy

Ola was absolutely amazing!!!! Super friendly and a barrel of knowledge when it came to curls! Any questions I had she always had an informative answer. I’ve always struggled finding a hairdresser that gave me a good cut, but Ola has definitely taken that worry away. Will definitely be coming back! Very happy with my beautiful cut ☺️

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Amazing

Michelle
15th Apr 2026
Team Member: Nina
5.0
Appointment verified by salonspy

I’ve never had a stylist listen to me the way Nina did. She was so attentive and executed perfectly.

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Cut

Jane Powney
15th Apr 2026
Team Member: Ian
5.0

Love. Ian talked through options very welcoming and reassuring very pleased with the cut

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Today in TWells

Ann K
14th Apr 2026
Team Member: Clare
5.0

Above and beyond service for an infrequent visitor to the TWells area. Thank you Clare - I'm very pleased with the cut and always love the Chapel ambience.

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Always a joy!

Vanessa Marson
13th Apr 2026
Team Member: Clare
5.0
Appointment verified by Phorest

I love my appointments with Clare. Firstly she is a great stylist and always listens to what I say but gently guides me as to what will work for my hair! She always remembers everything we've talked about, and is genuinely interested in talking to me. She's my free therapy along with a great hair style!

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Mrs

Sarah Taylor-prevett
10th Apr 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Good Lord!
On entering The Chapel I was overwhelmed by the energy here so stunning
It took me a little while to find not too long it was like a mystery tour I asked the restaurant next door and he told me where you were
On entering the Chapel I was greeted by a delightful young lady called Olivia it was so lovely to be met by her a true delight in every way I felt as if I’d know her for years
I was welcomed from the moment I stepped in
I was shown around the salon first which was very informative and I was very pleased with what I saw
I was sat on your very comfy sofas and given a delicious drink of water
Wonderful Sarah who I also felt I was speaking to a best friend she gave me sound advice for my future hair appointment with her filling me with confidence that I know I’m in very capable hands and I look forward to coming back to the Chapel for my hair appointment

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New client

Faye
10th Apr 2026
Team Member: Callum
5.0
Appointment verified by salonspy

Really loved my appointment. Callum listened to what I wanted and did a great job. Will be returning! Xx

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Great cut

Joanna clare
9th Apr 2026
Team Member: Ian
5.0
Appointment verified by salonspy

Lovely cut and dry, a good chat, relaxing.

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Great curly cut

Francesca Mistry
9th Apr 2026
Team Member: Ola
5.0
Appointment verified by salonspy

I’m so relived i found somewhere that i can trust with my curly hair to cut and style it right! Ola is a hair genius and also educated me so much on my own hair i’ve never had this level of detail in an appointment before! As someone who’s avoided getting my haircut since 2021 she has changed my mind!!!

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Hair cut

Karen
8th Apr 2026
Team Member: Pietro
5.0

A wonderful experience

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Love my new style

Armelinda
8th Apr 2026
Team Member: Nina
5.0
Appointment verified by salonspy

I was feeling spontaneous and had been thinking about getting a hair cut similar to Daisy Edgar-Jones. Thought I’d check if they had a space on the day. And the gamble paid off massively! Nina was so attentive, calm and matched my energy for adding layers and a FRINGE to my hair.

Thank you for finishing it off so well Nina and explaining how I could make it look the same as she made it.

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Brilliant stylist & lovely team

Remi
8th Apr 2026
Team Member: Nina
5.0
Appointment verified by salonspy

My son came in for a cut and layers and left absolutely delighted with the result. Nina was so attentive, took her time, made him feel comfortable and kept checking in to make sure he was happy throughout (his words!). Overall, everyone was very friendly, offered snacks, drinks and very welcoming.

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A great all round experience

Kim
5th Apr 2026
Team Member: Pietro
5.0
Appointment verified by Phorest

A warm welcome from all the staff including a lovely young woman who I think has not been there long. Plenty of time in consultation before my cut and then simply the best cut I have ever had. I can’t fault anything - a top class service thank you.

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Happy customer

Angela
5th Apr 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Very happy, Rhys was great and listened to my brief, so happy with the result. Great experience, thank you!

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First app

Becky Fuller
5th Apr 2026
Team Member: Leticia
5.0
Appointment verified by Phorest

Listened to want I wanted and gave me.good advice about what was achievable with my hair. Great haircut.

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First appointment

Anonymous
2nd Apr 2026
Team Member: Pietro
5.0

It was my first time having hair done at The Chapel and Pietro was fantastic. I showed him a few pictures of what I’d like. As I have a wavy hair Pietro suggested slightly different style and I’m very happy with final result. I highly recommend Pietro and Im looking forward to my next appointment with him.

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Treated myself

Caroline
2nd Apr 2026
Team Member: Leticia
5.0
Appointment verified by Phorest

Lovely experience! I've been going to a succession of local hairdressers for years and haven't found anywhere I really liked. Great stylist, beautiful buidling, amazing service!

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Another lovely appointment

Eithne
31st Mar 2026
Team Member: Clare
5.0
Appointment verified by salonspy

Always a pleasure to catch up with the delightful Clare - xxx

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Men’s Haircut

Alexis
31st Mar 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Awesome. As always. Love the vibes, the venue and the experience.

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Great job

Emily
29th Mar 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Nina did such a great job, highlighting my hair to perfection - loved it! Thanks Nina

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Always consistently great

Sue Pughe-Morgan
29th Mar 2026
Team Member: Pietro
5.0

I have been coming to see Pietro for a while now and after having me previous hairdresser for 15 years I was worried about changing. Pietro is very passionate about his work and it shows. He ‘gets’ my hair and what I want. I’m always very happy with it

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Wonderful colour and blow out

Denise
27th Mar 2026
Team Member: James
5.0
Appointment verified by Phorest

Wonderful colour and blow out with James. Love how thorough he was, listening to what I wanted and executed it beautifully. I have super shiny, rich colour in the shade I love and am very pleased. He took the time to pull the colour through strands in places so the root line didn't show so the colour looks super natural. He also managed to give me one of the best fringe trims I've had in ages. Very pleased and would recommend highly.

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Haircut

Marjan DubbelboervdHorst
25th Mar 2026
Team Member: Leticia
4.0
Appointment verified by salonspy

She is doing a very good job

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Haircut

Lesley
25th Mar 2026
Team Member: Nina
5.0

Kind, helpful and understanding of the style I wanted. Great execution, very happy

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Always great

Jo Moffatt
25th Mar 2026
Team Member: Ian
5.0
Appointment verified by Phorest

As always consistently great cutting and good company - and coffee!

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Patch test success

Naomi Garden
24th Mar 2026
Team Member: Callum
5.0
Appointment verified by salonspy

So friendly, insightful, made process really simple. Explained everything well

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Feedback

Sophie Brigden
21st Mar 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Always welcoming when I come in. Genuine friendly faces. Nina is always smiley and warm and takes the time to connect before looking at what to do with my hair. It is a lively relaxing experience. I always appreciate the head massage I get from Nina, I look forward to relaxing and reading a magazine. Nina understands my hair and I’m really loving how she is drying and colouring it..

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Hair Rescue

Anna Dagnall
21st Mar 2026
Team Member: Nina
5.0
Appointment verified by Phorest

Nina was so sweet and attentive. We had a lovely chat, my head massage was blissfully relaxing then she turned my witch hair into renewed bouncy loveliness and Beckie worked her magic on the silver! THANK YOU as always to the wonderful, kind and caring team at The Chapel. x

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Anna

Thank you so much for sharing your kind, wonderful words which mean the world to Nina and Beckie too. We love having you and are grateful you entrust us with your hair. Wayne looks forward to seeing you in May.

With our best wishes
// Olivia xx

What a fantastic experience!

Danni
20th Mar 2026
Team Member: Ola
5.0
Appointment verified by Phorest

From the moment I entered 'The Chapel' hair salon I was looked after and made to feel welcome from taking my coat, giving me some delicious citrus water to drink and making me a gorgeous hot chocolate. My stylist Ola was really kind, extremely attentive and very interested in my hair, my experiences and what I would like to achieve during my visit. The hair washing, conditioning and hair massage was absolutely lovely and totally relaxing - I nearly fell asleep! Ola listened carefully to how I wanted my hair cut and blow dried and the end result was exactly as I had asked her for. Even my other half noticed when I came home telling me my hair looked beautiful. Thank you Ola for putting me at ease and working your amazing magic - I will be definitely be back and I will be recommending you too. A truly fantastic professional experience.

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Mrs

Prudence Spiegel
19th Mar 2026
Team Member: Nina
4.5
Appointment verified by salonspy

Nina is very conscious of what you are explaining. She listens to you. She takes her time.

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Mrs

Michaela
19th Mar 2026
Team Member: Sarah
5.0

Sarah has been doing my hair over 15 years now.
Its such a treat to have my hair done by Sarah. She knows what I like a deliver every time.
Thank you Sarah ❤️

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Yesterday’s appointment

Brigitte Greenaway
19th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

As always, it was great to see Kirsty. She is amazingly talented and understands what a customer needs. I have known her for many years and my haircut/style has always been perfect. She truly is a lovely person with a beautiful personality x

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Cut

Anonymous
18th Mar 2026
5.0

Fabulous cut thank you

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Wonderful experience

Larissa
14th Mar 2026
Team Member: Leticia
5.0

I loved how Leticia took time to understand what I wanted, created a beautiful result and helped a wonderful and indulgent salon experience.

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Great customer service

Vanessa
13th Mar 2026
Team Member: Sarah
4.5
Appointment verified by salonspy

The customer experience was excellent from arriving to leaving.

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love Clare

Anna Heiss
12th Mar 2026
Team Member: Clare
5.0
Appointment verified by salonspy

Clare always does an amazing job on my hair - love her!

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Always a pleasure

Claire
12th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

Kirsty is knowledgeable, offers great advice and the cut is always fantastic. Products used are also lovely too.

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Fantastic as always

Anonymous
11th Mar 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Reliable glamour always delivered by Pietro
I would highly recommend Pietro for long thick hair

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Very welcoming

Anonymous
11th Mar 2026
Team Member: James
5.0

James is always very nice , hair excellent
don’t really have to say anything else . Nice and relaxing place.

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Cut and Style with Clare

Charlotte Looker
11th Mar 2026
Team Member: Clare
5.0

Clare was lovely and chatty and made it a really enjoyable experience. Would definitely book in with her again.

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The hair cut is absolutely amazing

Anonymous
11th Mar 2026
5.0

I went in not loving my hair because it had very little volume at the roots, and with my curly hair it just didn’t look quite right. After getting it cut, though, the difference was amazing. There’s now a lovely amount of volume at the roots, and the overall shape of my hair looks so much better. I’m really happy with the result!

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Nina

Fiona Bicknell
11th Mar 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Great experience, really pleased with my haircut, Nina was friendly, kind and confident. Great job Nina.

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