The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
284 verified reviews
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Value
Result
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Filter by rating

Callum is a superstar !

K-Lo
7th Jun 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Not only is Callum a great hairdresser but we also have such great chats ! Nervous to share how great he is as don’t want him to get even more booked up ! LOL

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Elsie

Cathy Farthing
7th Jun 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

Fantastic - as always!

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A Great Place!

Hana Holden
7th Jun 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

I love visiting the Chapel; it always feels like a treat and a super experience every single time. The excellent standard is always maintained. Elsie as my stylist understands my hair, she knows and remembers what I need in terms of maintenence to fit in with my lifestyle and circumstance. I trust Elsie completely with my cut and style and she is great at recommending changes that will suit me to keep things fresh. It always feels like catching up with a friend in a stylish and elegant space. I would highly recommend!

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Thank You!

Anna Dagnall
7th Jun 2025
Team Member: Beckie
5.0
Appointment verified by salonspy

Beckie is amazing (and lovely) . Thank you for hair which exceeds my ecxpectations!

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Appointment

Margaret McCulloch
7th Jun 2025
Team Member: Margot
5.0
Appointment verified by salonspy

Very happy with every aspect of my appointment. Thank you Margot

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Hairdressing experience like no other

Jo Radcliffe
7th Jun 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

My first visit to The Chapel in Tunbridge Wells was exceptional. Discreetly tucked away with no external signage, you’d never guess it’s a salon from the outside. Inside, the spacious interior features soft seating and breakout areas that feel nothing like a traditional hairdressers.

What truly sets this place apart is how genuinely the staff connect with clients - you’re not just another appointment. Rys took time to understand exactly what I wanted to achieve, considering both practical needs and aesthetics. As a master cutter with twenty years’ experience, his skill shows. Even my husband, who rarely notices haircuts, commented that mine looked rejuvenating.

I left feeling uplifted not just by my new look, but by the salon’s caring atmosphere and positive ethos.

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Margot

Andrea Michelmore
6th Jun 2025
Team Member: Margot
5.0
Appointment verified by salonspy

After my appointment I went shopping and 2 people stopped me and said what a beautiful haircut and asked me where I went a good endorsement for Margot and the Chapel

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Friendly, fun and great result

Tracy
6th Jun 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Having my hair coloured by Callum is a lovely experience as he is so friendly and fun. He knows his colour and always gets a great result. His head massages are amazing too :-)

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Luxury

Justina
6th Jun 2025
Team Member: James
5.0
Appointment verified by salonspy

Coming to The Chapel to have my hair cut every 3 months is a real treat from the minute you walk through the door, the little fruit and the ginger shots/coffee and treats. All perfectly finished off with the most wonderful hair wash and fantastic hair cut by James. I could stay all day….

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A very happy Bunny

Linda McKean
6th Jun 2025
Team Member: Margot
5.0
Appointment verified by Phorest

I had an excellent cut (wonderful feathering) and when I washed my hair myself, it still looked good.
The atmosphere was friendly and relaxing, with many little touches that made me feel pampered
I will be back!

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Cut & blow dry

Lorraine Singer
5th Jun 2025
Team Member: Pietro
5.0

Great cut & style

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Haircut by Kirsty

Tracey Austin
5th Jun 2025
5.0
Appointment verified by salonspy

Very pleased with my cut, really enjoyed Kirsty’s company, will definitely return for repeat cut and choose Kirsty again, not sure why she’s not on the list of stylists. Loved the ginger shot and apple snack, classy addition to the session.

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Fabulous salon and brilliant stylists/colourists

Nikki
5th Jun 2025
Team Member: Margot
5.0
Appointment verified by Phorest

Margot has been my hairdresser for over a year now and I've enjoyed every visit and been very happy with the result. She is a lovely girl and a very good member of The Chapel team.

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Haircut

Lesley Geater
5th Jun 2025
Team Member: Scott
5.0
Appointment verified by Phorest

I look forward to my appointments with Scott and as usual it was a relaxing experience. Very happy with my haircut

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Another relaxing trip..

Nicky
5th Jun 2025
Team Member: Alex
5.0
Appointment verified by Phorest

I always look forward to my visit to see Alex. Her attention to detail is excellent and I always feel I am listened to and valued as a client. A truly relaxing hour which always exceeds my expectations
I have been a regular to the salon for over 8 years and wouldn’t dream of going elsewhere.

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An excellent new experience

Caroline Salmon
5th Jun 2025
Team Member: James
5.0
Appointment verified by Phorest

I went as a New Guest and found the informal conversation about what I was looking for very helpful. James was very relaxing to be with.
He really had listened - the end result was perfect. Exactly what I had wanted. Many thanks James.

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Great start to the day !

Steven Tait
5th Jun 2025
Team Member: Rhys
4.0
Appointment verified by salonspy

Excellent haircut and entertaining banter !
Choc Almond exceptional !

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Fantastic

Vero Ramsden-Hare
4th Jun 2025
Team Member: Margot
5.0
Appointment verified by salonspy

Always not only a perfect experience but the best haircut & colour outcome

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My favourite hairdresser

Carole Wanless
4th Jun 2025
Team Member: James
5.0
Appointment verified by Phorest

He cuts brilliantly. He answers all my hair questions politely and makes helpful suggestions regarding other options I hadn't considered. He doesn't run late for my appointments. He always manages to finish my cut within the allotted time frame. He's reliable and a nice person. I wouldn't hesitate to recommend him.

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Fab as always!

Jo
4th Jun 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

Loved my appointment with Elsie, always feels like a special time away from the rush if everyday and Elsie listens and makes suggestions so that I leave with hair colour and style that is so me!

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Hair styling with Clare

Customer
4th Jun 2025
Team Member: Clare
5.0
Appointment verified by salonspy

Very pleased with the result. Clare was friendly and took the time to understand the challenges of my hair

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Natural talent

Angela Lees
3rd Jun 2025
Team Member: Symon
5.0
Appointment verified by salonspy

Symon has subtly coloured my hair with varying lowlights to look natural.

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Colour and cut

Jill Hendrikse
3rd Jun 2025
Team Member: James
5.0
Appointment verified by salonspy

Super professional as always. Attention to detail superb and i am always delighted with the colour and finish

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Always Amazing

Lisa Holland
3rd Jun 2025
Team Member: Margot
5.0
Appointment verified by salonspy

I always have such a lovely experience at The Chapel. I am always made to feel special. Margot is an exceptional colourist, always gets exactly what I want and always delivers

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Jones

David
2nd Jun 2025
Team Member: Leticia
5.0
Appointment verified by salonspy

Always a great haircut and always great company too.

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What would I do without Ian

Jenny Logan
1st Jun 2025
Team Member: Ian
5.0
Appointment verified by Phorest

I feel I always give Ian a challenge but he always wins! My latest hairstyling was for my son's wedding the following day. It was really lovely and gave me that extra boost and confidence to enjoy the day.

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Ian, a Wonderful Stylist

Clara Parks
1st Jun 2025
Team Member: Ian
5.0
Appointment verified by Phorest

My hair is very important to me, it always has been. I know with Ian it will be in good hands and I always leave the salon smiling. He puts so much thought into the shaping and styling and I have so many people comment on how nice my hair is. Of course I let them know where I go!

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The magic of Pietro

Dani
1st Jun 2025
Team Member: Pietro
5.0
Appointment verified by Phorest

Pietro has cut both mine and my daughter’s hair this week and we couldn’t be happier. My hair is very dry and heat damaged and he has managed to breathe life back into it with a very clever cut that hasn’t had to remove all my length, something that definitely concerned me.

Pietro has a warm and vibrant energy that adds to the unrivalled experience The Chapel offers

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Great!

RM
31st May 2025
Team Member: Rhys
5.0

We discussed a re-style and went for it! I’m delighted. Thank you Rhys 😄

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Consultation review

Ellie Knight
31st May 2025
Team Member: Leticia
5.0
Appointment verified by Phorest

Leticia was warm and welcoming snd understood what I was looking to achieve. Offering a balance of expert advice and attentive listening.

I was very happy with my consultation and look forward to my upcoming appointment.

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Amazing experience every time

Victoria Godbold
31st May 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

Elsie is such a fantastic stylist. She’s amazing at what she does and is great at coming up with ideas or suggestions for colour and cut. She’s warm and friendly and makes the experience really enjoyable every time. I’d recommend her to anyone!

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Lovely talented young man

Yvonne
31st May 2025
Team Member: Callum
4.5
Appointment verified by Phorest

Callum is a genuine, thoughtful and talented young hair stylist. He clearly loves his job and is always attentive, positive and invested in making my hair look great and me feel great as a result. He's particularly good at listening to what I want to achieve in terms of my look, and I feel we are a team in that regard. Lovely young man and he's bound to go far.

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Disappointing

Karen Smart
31st May 2025
2.5

I had my first colour experience at The Chapel today and am terribly disappointed with the result. My hair has been coloured for many years and recently had gone very blonde so I wanted to tone it down and hopefully go back to my more natural colour of light brown/blonde.I explained this to Ian and also to the man who does solely colour at the salon. Both seemed happy with their suggestion to add colour but leave the ends of my hair blonde and would blend it in. We agreed on one shade darker. The result is miserable. Far too dark and no sign of any lightness in the colour - the blonde has vanished. I am going to a special wedding tomorrow and feel I want to wear a bag over my head. For the first time in the years of colouring my hair, it looks dyed and most unnatural. I cannot believe that a man who specialises solely in colour could have agreed to this.
I think Ian realised it was too dark and that I was not happy. It’s expensive to have these things done but you never mind as long as you are pleased with the result.

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I won’t let anyone else cut my hair

Paul Brannon
30th May 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

Elsie is an exceptional hairdresser and I won’t let anyone else cut my hair!

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Great hairstyle

Fiona Sturrock
30th May 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

Just popped in for a fringe trim which was great. Rhys has styled my hair wonderfully, so easy to manage myself which is marvellous.

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Always a great experience!

Sarah
30th May 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

I have been coming to this salon for years, and every appointment has been great. Elsie is very talented, and the whole team make you feel welcome. Very relaxing environment.

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Always a pleasure . . .

Fiona
30th May 2025
Team Member: Scott
5.0
Appointment verified by Phorest

As usual, a very warm welcoming, calm environment - I always recommend The Chapel and in particular Scott, who is a hair magician, to my friends. It is a bit pricey but I keep coming back so it must be worth it!

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Excellent 👌

Rae Borowska
30th May 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah is a wonderful empathetic stylist and colourist who always listens and delivers exactly the cut best suited for my curls. I look forward to having my hair done now , whereas in the past (in other salons) having my hair styled was a dreaded chore .

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Cut & Colour

Anne-Marie Juniper
30th May 2025
Team Member: Nina
5.0
Appointment verified by salonspy

Nina is warm, friendly and professional in her approach. I was extremely pleased with the end result of my hair. She listened carefully to me and worked well to create the desired outcome.
The Chapel is a comfortable place to be in. There is light and space with lots of attention to detail. It’s stylish.
The products have a divine aroma that is uplifting. There is an interesting story behind the Italian brand.
Hospitality is exceptional! No spoilers you should try it yourself…….

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Outstanding service

Laura
29th May 2025
Team Member: Callum
5.0
Appointment verified by salonspy

I have been going to Callum for a few years and he always makes my hair look wonderful, takes so much time and care in giving me advice and I always walk about with exactly what I was after! He is my far the best hairdresser I’ve had!

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Great colourist and friendly, relaxed atmosphere

Philippa
29th May 2025
Team Member: Symon
5.0
Appointment verified by Phorest

Symon is an alchemist with colour. The whole team is professional and friendly.

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Great colourist and friendly, relaxed atmosphere

Philippa
29th May 2025
Team Member: Symon
5.0
Appointment verified by Phorest

Symon is an alchemist with colour. The whole team are professional and friendly.

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Thank you!

Svetlana
29th May 2025
Team Member: Scott
5.0
Appointment verified by Phorest

Today I've had a wonderful experience yet again. Chapel is a very welcoming and relaxing place. Of course, this atmospher is made by the people who work hard there. I want to say thank you to everyone!
I am really happy with my hair! As usual. Thank you so much Scott!

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Clare. You are a Star. Thank you. x

Teresa Adams
29th May 2025
Team Member: Clare
5.0
Appointment verified by salonspy

Always a pleasure seeing Clare. Fun and kindness oozes from Clare's personality. Absolutely a great Stylist, listens and always works her magic. I couldn't ask for more. Thank you. Teresa x

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Superb expertise and experience

Justina
29th May 2025
Team Member: Beckie
5.0
Appointment verified by salonspy

Becky is the most skilled colourist, so not only is my hair transformed but the whole service is great, not your usual hair salon experience.
Becky’s colour combined with a cut and style by Rhys are fabulous.
The whole Chapple team are pretty amazing….and I travel miles for this and will continue to do so.
So highly recommended

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Thank you Clare

Rachel
29th May 2025
Team Member: Clare
5.0

Clare is wonderful- always takes great care and understands exactly what want. She is a great ambassador for The Chapel.

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Saved my hair from disaster

Miranda
29th May 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Rhys did a fantastic job of retrieving my thinning straggly hair, cutting and styling it beautifully

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Hairdressers

Maggie Allison
28th May 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

Excellent cut/colour/styling and advice. Definitely recommend

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Amazing

Hannah Farrell
28th May 2025
Team Member: Margot
5.0
Appointment verified by salonspy

Margot is absolutely amazing - I’m so happy with my cut and colour and would 100% recommend her to a friend.

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Response from The Chapel Hairdressers - Tunbridge Wells

We're so grateful Hannah for your review and your recommendation, nothing beats that insight.
Enjoy your beautiful hair. With our best wishes | The Chapel

Wonderful

Cass Payne
28th May 2025
Team Member: Leticia
5.0
Appointment verified by Phorest

From the moment Leticia introduced herself to me I felt completely relaxed and in good hands. Leticia took her time to ask me questions and she really listened to my needs. I have incredibly curly hair and a lot of it. Undaunted Leticia took me through her thoughts and did not rush me at all. A divine hair wash / head massage followed by a great hair cut! The added bonus of cool fresh water and a healthy ginger shot whilst I was being pampered was the cherry on top. I am already looking forward to my next visit!

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Response from The Chapel Hairdressers - Tunbridge Wells

Your review made us smile, thank you for summing up so beautifully exactly what it's like being the care and expertise of Leticia. Thank you for spreading the word on what it's really like and for entrusting Leticia with your curls, enjoy them. With our best wishes | The Chapel