The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.91
779 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Haircut

Marjan DubbelboervdHorst
25th Mar 2026
Team Member: Leticia
4.0
Appointment verified by salonspy

She is doing a very good job

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Lesley
25th Mar 2026
Team Member: Nina
5.0

Kind, helpful and understanding of the style I wanted. Great execution, very happy

Service
Value
Result
Cleanliness
Atmosphere

Always great

Jo Moffatt
25th Mar 2026
Team Member: Ian
5.0
Appointment verified by Phorest

As always consistently great cutting and good company - and coffee!

Service
Value
Result
Cleanliness
Atmosphere

Patch test success

Naomi Garden
24th Mar 2026
Team Member: Callum
5.0
Appointment verified by salonspy

So friendly, insightful, made process really simple. Explained everything well

Service
Value
Result
Cleanliness
Atmosphere

Feedback

Sophie Brigden
21st Mar 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Always welcoming when I come in. Genuine friendly faces. Nina is always smiley and warm and takes the time to connect before looking at what to do with my hair. It is a lively relaxing experience. I always appreciate the head massage I get from Nina, I look forward to relaxing and reading a magazine. Nina understands my hair and I’m really loving how she is drying and colouring it..

Service
Value
Result
Cleanliness
Atmosphere

Hair Rescue

Anna Dagnall
21st Mar 2026
Team Member: Nina
5.0
Appointment verified by Phorest

Nina was so sweet and attentive. We had a lovely chat, my head massage was blissfully relaxing then she turned my witch hair into renewed bouncy loveliness and Beckie worked her magic on the silver! THANK YOU as always to the wonderful, kind and caring team at The Chapel. x

Service
Value
Result
Cleanliness
Atmosphere
Response from The Chapel Hairdressers - Tunbridge Wells

Dear Anna

Thank you so much for sharing your kind, wonderful words which mean the world to Nina and Beckie too. We love having you and are grateful you entrust us with your hair. Wayne looks forward to seeing you in May.

With our best wishes
// Olivia xx

What a fantastic experience!

Danni
20th Mar 2026
Team Member: Ola
5.0
Appointment verified by Phorest

From the moment I entered 'The Chapel' hair salon I was looked after and made to feel welcome from taking my coat, giving me some delicious citrus water to drink and making me a gorgeous hot chocolate. My stylist Ola was really kind, extremely attentive and very interested in my hair, my experiences and what I would like to achieve during my visit. The hair washing, conditioning and hair massage was absolutely lovely and totally relaxing - I nearly fell asleep! Ola listened carefully to how I wanted my hair cut and blow dried and the end result was exactly as I had asked her for. Even my other half noticed when I came home telling me my hair looked beautiful. Thank you Ola for putting me at ease and working your amazing magic - I will be definitely be back and I will be recommending you too. A truly fantastic professional experience.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Prudence Spiegel
19th Mar 2026
Team Member: Nina
4.5
Appointment verified by salonspy

Nina is very conscious of what you are explaining. She listens to you. She takes her time.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Michaela
19th Mar 2026
Team Member: Sarah
5.0

Sarah has been doing my hair over 15 years now.
Its such a treat to have my hair done by Sarah. She knows what I like a deliver every time.
Thank you Sarah ❤️

Service
Value
Result
Cleanliness
Atmosphere

Yesterday’s appointment

Brigitte Greenaway
19th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

As always, it was great to see Kirsty. She is amazingly talented and understands what a customer needs. I have known her for many years and my haircut/style has always been perfect. She truly is a lovely person with a beautiful personality x

Service
Value
Result
Cleanliness
Atmosphere

Cut

Anonymous
18th Mar 2026
5.0

Fabulous cut thank you

Service
Value
Result
Cleanliness
Atmosphere

Wonderful experience

Larissa
14th Mar 2026
Team Member: Leticia
5.0

I loved how Leticia took time to understand what I wanted, created a beautiful result and helped a wonderful and indulgent salon experience.

Service
Value
Result
Cleanliness
Atmosphere

Great customer service

Vanessa
13th Mar 2026
Team Member: Sarah
4.5
Appointment verified by salonspy

The customer experience was excellent from arriving to leaving.

Service
Value
Result
Cleanliness
Atmosphere

love Clare

Anna Heiss
12th Mar 2026
Team Member: Clare
5.0
Appointment verified by salonspy

Clare always does an amazing job on my hair - love her!

Service
Value
Result
Cleanliness
Atmosphere

Always a pleasure

Claire
12th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

Kirsty is knowledgeable, offers great advice and the cut is always fantastic. Products used are also lovely too.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic as always

Anonymous
11th Mar 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Reliable glamour always delivered by Pietro
I would highly recommend Pietro for long thick hair

Service
Value
Result
Cleanliness
Atmosphere

Very welcoming

Anonymous
11th Mar 2026
Team Member: James
5.0

James is always very nice , hair excellent
don’t really have to say anything else . Nice and relaxing place.

Service
Value
Result
Cleanliness
Atmosphere

Cut and Style with Clare

Charlotte Looker
11th Mar 2026
Team Member: Clare
5.0

Clare was lovely and chatty and made it a really enjoyable experience. Would definitely book in with her again.

Service
Value
Result
Cleanliness
Atmosphere

The hair cut is absolutely amazing

Anonymous
11th Mar 2026
5.0

I went in not loving my hair because it had very little volume at the roots, and with my curly hair it just didn’t look quite right. After getting it cut, though, the difference was amazing. There’s now a lovely amount of volume at the roots, and the overall shape of my hair looks so much better. I’m really happy with the result!

Service
Value
Result
Cleanliness
Atmosphere

Nina

Fiona Bicknell
11th Mar 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Great experience, really pleased with my haircut, Nina was friendly, kind and confident. Great job Nina.

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Vicky Sellers
8th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by Phorest

Love my new cut! Kirsty was brilliant! 🤩

Service
Value
Result
Cleanliness
Atmosphere

Transformed

JLog
7th Mar 2026
Team Member: Ian
4.5
Appointment verified by salonspy

Walked out of The Chapel feeling and looking rejuvenated after Ian worked his magic. Thank you Ian

Service
Value
Result
Cleanliness
Atmosphere

Amazing service

Giedre
7th Mar 2026
Team Member: Leticia
5.0
Appointment verified by salonspy

Always amazing experience and results with Leticia, she is so attentive to detail and always exceed expectations. Beautiful salon and friendly staff also.

Service
Value
Result
Cleanliness
Atmosphere

Amazing first experience

Chloe Streatfield
7th Mar 2026
Team Member: Ola
5.0
Appointment verified by salonspy

I booked in for a last minute blowdry. The staff over the phone asked in detail questions of length of hair and extensions etc. to make sure they could arrange the appropriate time for me. I was given the lovely Ola who was so amazingly attentive, polite, professional and kind from start to finish.
She never made me feel rushed, she spoke with me beforehand and made me feel so comfortable!
I was made a beautiful latte and offered different refreshments throughout my appointment, such as a healthy juice shot, Brazil nut in dark chocolate and some other bits along side! This made the experience even more fantastic.
I left the salon so extremely happy for my first experience with this place,
I will definitely be returning and asking for Ola,

Thank you to all for your amazing professionalism and thank you to Ola for being professional and amazingly talented!

Service
Value
Result
Cleanliness
Atmosphere

So pleased with new hairstyle

Julie
6th Mar 2026
Team Member: Leticia
5.0

Very professional service. Relaxing atmosphere. Very pleased with end result.

Service
Value
Result
Cleanliness
Atmosphere

Amazing experience

Nadia
5th Mar 2026
Team Member: Symon
5.0
Appointment verified by salonspy

Symon absolutely understood my situation with the recent colour disaster and has put into place a plan to ‘restore’! Extremely empathic, a lovey human and came away feeling grateful!

Service
Value
Result
Cleanliness
Atmosphere

Cut and Finish

Alison Cackett
5th Mar 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

A fantastic cut from Rhys. Will definately be back.

Service
Value
Result
Cleanliness
Atmosphere

Relaxing and enjoyable

Linda dawes
5th Mar 2026
Team Member: James
5.0
Appointment verified by salonspy

Very welcoming and takes time to decide what cut is right for my hair. Always pleased with the result. Saw Symon for my colour and he is excellent

Service
Value
Result
Cleanliness
Atmosphere

A wonderful experience

Lucy Foster
4th Mar 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

An absolutely wonderful experience from start to finish - Sarah listened to what I wanted and I couldn’t be happier. My colour and cut was carried out in a calm , professional manner and every aspect of the salon and the stylist was first class - thank you

Service
Value
Result
Cleanliness
Atmosphere

Blow drying

Anonymous
4th Mar 2026
Team Member: Nina
5.0

Best blow dryer expert I’ve ever had! Makes me like having my hair dried whereas before I’d rather run out with wet hair

Service
Value
Result
Cleanliness
Atmosphere

Amazing, finally found the perfect Salon.

Lottie Perez
28th Feb 2026
Team Member: Ola
5.0
Appointment verified by salonspy

From the moment I walked in, I fell in love with the studio. You made me feel relaxed, welcome and at home. Everyone there is smiling and just so friendly and calm. Ola you truly are Incredible, you never judged for the awful things I have done to my hair in the passed and I honestly can't wait to go on my curly hair journey with you. Thank you so much and see you soon, next visit will be booked and I won't be going anywhere else. 20/10.

Service
Value
Result
Cleanliness
Atmosphere

Very special salon

Elizabeth Malik
27th Feb 2026
Team Member: Clare
5.0
Appointment verified by Phorest

The Chapel is an exceptional salon as the philosophy of its staff shines through in every aspect of what is offered. It’s like going for a warm hug as well as an excellent haircut. The building has been so well restored and I feel that I’m part of a friends’ club when I’m there. Amanda and Toby have achieved so much with their salons and Clare is a real gem.

Service
Value
Result
Cleanliness
Atmosphere

Excellent experience

Penny
26th Feb 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Really please with cut and colour done by Nina. She listened to what I wanted, was very attentive and did a great job thanks. Cuppa, juice and snack were all appreciated too.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Penny for your fabulous words and for entrusting Nina with your hair for the first time.
Enjoy your beautiful har and we look forward to seeing you in May
With our best wishes
/. olivia

Fantastic new hair

Holly Myers
26th Feb 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro was genius he listened and connected with me and he created what worked for me and my hair and lifestyle. Extremely happy and will be returning

Service
Value
Result
Cleanliness
Atmosphere

Lovely experience

Rose Connolly
26th Feb 2026
Team Member: Leticia
5.0
Appointment verified by Phorest

I generally don't love getting my hair cut but this morning was an exception - Leticia was kind, gentle and gave some good advice about what to do with my hair. I loved the outcome. Thank you.

Service
Value
Result
Cleanliness
Atmosphere

Looked after

Cloey Horton
25th Feb 2026
Team Member: Nina
5.0
Appointment verified by salonspy

As always, I felt looked after by Nina and left the salon with a haircut i love. Particularly enjoyed the hair wash and new products.

Service
Value
Result
Cleanliness
Atmosphere

Looked after

Cloey Horton
25th Feb 2026
Team Member: Nina
5.0
Appointment verified by salonspy

As always, I felt looked after by Nina and left the salon with a haircut i love. Particularly enjoyed the hair wash and new products.

Service
Value
Result
Cleanliness
Atmosphere

Excellent cut and treatment

Rachel Gough
25th Feb 2026
Team Member: Ola
5.0

This was my second appointment with Ola and I'm so pleased with the skill and care she takes. She really listens to what I want, and takes time to check it is right. Well done Ola and thank you so much!

Service
Value
Result
Cleanliness
Atmosphere

Clare saved my hair

Salma
23rd Feb 2026
Team Member: Clare
5.0
Appointment verified by salonspy

I recently had a haircut from somewhere else and it turned out to be a disaster. I was so nervous to get it done again just after two weeks of my first haircut. I wasn't sure if anyone can save em as i didn't want to loose any more hair length but Clare did an amazing work. She delivered more than i expected. Hands down she's is the best in haircut. I trusted her and i am really happy with how it looks 😌

Service
Value
Result
Cleanliness
Atmosphere

Hair colour

Julie
22nd Feb 2026
Team Member: Beckie
5.0
Appointment verified by salonspy

Beckie is an amazing colour master! - I love my hair colour. .

Service
Value
Result
Cleanliness
Atmosphere

Saturday Hair

Peter Martin
21st Feb 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Wonderful experience with a team of amazing professionals .
My stylist was amazing and the whole experience second to none .

Service
Value
Result
Cleanliness
Atmosphere

Great experience as always

Ruth
21st Feb 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

I’ve been seeing Rhys for years and always delighted with my hair, always a pleasure to come to The Chapel

Service
Value
Result
Cleanliness
Atmosphere

Kroese

Karen
20th Feb 2026
Team Member: James
5.0
Appointment verified by salonspy

Also very happy when I walk out the door. James is a great hairdresser…

Service
Value
Result
Cleanliness
Atmosphere

Very happy

Kyra
20th Feb 2026
Team Member: Ian
5.0
Appointment verified by salonspy

This was my first cut with Ian. I am very happy. He took time to listen and looked at my hair and discussed options of what to do with it. Very pleased with the end result and he has taught me how to embrace my curls instead of having a load of frizz!

Service
Value
Result
Cleanliness
Atmosphere

Simply wonderful

Tina Jeffery
19th Feb 2026
Team Member: James
5.0
Appointment verified by Phorest

From the moment your step inside the vibe is relaxing friendly and inviting the staff are so friendly , James listens to my hair concerns and puts me at ease I always feel so confident after James has worked his magic

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Louise
18th Feb 2026
Team Member: Ian
5.0
Appointment verified by salonspy

Thank you so much - such a lovely experience really greatful x

Service
Value
Result
Cleanliness
Atmosphere

Best experience ever!

Lilly
18th Feb 2026
Team Member: Callum
5.0
Appointment verified by salonspy

I absolutely love my new hair style. The whole experience was just lovely. Callum is so good at understanding what I was trying to communicate. He has shaped it better than I could imagine and has boosted my confidence which is just what I needed. Thank you so much!

Service
Value
Result
Cleanliness
Atmosphere

Friendly

Helen
18th Feb 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

I am not usually comfortable in a hairdressing salon but Rhys was genuinely friendly and his kindness made me relax. He is also a brilliant hairdresser!

Service
Value
Result
Cleanliness
Atmosphere

Perfect!

Louis Dunn
18th Feb 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

The wonderful host greeted me, made me feel incredibly at home - taking my coat and getting me a coffee (and a fab ginger shot during my cut!!) Rhys was great, was very happy with what I wanted during the consultation. The shampoo was wonderfully relaxing - and I’m very very happy with the cut and finish!!

Service
Value
Result
Cleanliness
Atmosphere

Incredible experience - as always

Dayana
17th Feb 2026
Team Member: Ola
5.0
Appointment verified by salonspy

Came back again for a new haircut with Ola. This time I had a bit of a challenge - new length and a very specific shape. It turned out exactly how I wanted. Also really enjoyed the atmosphere and service - drinks were offered as soon as I walked in, I had a scalp massage with my hair wash, everyone was very friendly and welcoming. Will be definitely coming back again!

Service
Value
Result
Cleanliness
Atmosphere