The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
478 verified reviews
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Filter by rating

Superb

Scott Perkins
4th Sep 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Just a fantastic guy

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review

Hugh
31st Aug 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

He was very nice to talk to, good service everything was extremely clean, + i really liked the haircut don’t have anything bad thing to say:).

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Quiet

Anonymous
30th Aug 2025
5.0

Having first met Pietro, I was under the impression that he would be loud and exaggerated but on the contrary, he was silent, skilful and he had let his work do the talking. A sign of a true artist.
Thanks , really like the change of direction in my hairstyle,

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Stylist

Jenny Mason
29th Aug 2025
Team Member: Pietro
5.0

Great hair cut would deffo recommend

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haircut

eloise
28th Aug 2025
5.0
Appointment verified by salonspy

ola cut my hair and she was incredible. so lovely and made sure i was happy at every stage. 10/10

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JAMES

Maria
27th Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

Hola coloured and smiled my hair. All the experience from perfect, from the beginning to the end, and I am very happy. Hola is fantastic,

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Breathtaking!

Megan Everitt
27th Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

What an experience! All the team at Tunbridge Wells truly made me feel welcome before being placed in the trusted hands of Pietro. We shared a wonderful morning together whilst he perfected the most beautiful hair-up for my friend’s wedding. I have never felt prettier! I could not recommend Pietro enough - bellissimo!

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Whitmarsh

Patricia
27th Aug 2025
Team Member: Ola
5.0
Appointment verified by Phorest

Very happy with Ola and my new hair cut. Looking forward to seeing Ola again in October

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Found my dream hairstylist

Kasia
23rd Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro is a true profesional. Friendly and he understood my needs.
I had a very good experience with the salon. Fantastic service.

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Hair Cut

Sally Clayton
22nd Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

Ola discussed at length how to restyle my hair and was very warm, thorough and professional. I was very impressed at her cutting as a junior and look forward to seeing her again next month. She gave me a fabulous new fringe! Very much enjoyed my first visit to The Chapel.

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Hair Cut

Sally Clayton
21st Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

I had a wonderful experience with Ola. I wanted a restyle and she listened carefully to what I thought i wanted and thought hard about the right style for me. She was patient and very professional. I am very pleased with my first cut with Ola and I particularly love my full fringe!

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Hair Cut

Sally Clayton
21st Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

I had a wonderful experience with Ola. I wanted a restyle and she listened carefully to what I thought i wanted and thought hard about the right style for me. She was patient and very professional. I am very pleased with my first cut with Ola and I particularly love my full fringe!

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Perfect visit

Joanne Robinson
21st Aug 2025
Team Member: Clare
5.0
Appointment verified by salonspy

I had an amazing experience at The Chapel! From the moment I walked in, I was made to feel welcome by the staff with infused water bf the best ginger and lemon tea I’ve ever had.
Clare, my lovely hairdresser, made me feel right at home. Her expertise was evident as she provided insightful advice tailored specifically to my hair type. The products she used were top-notch, and the end result was the perfect haircut I was hoping for. I truly appreciated her attention to detail and the welcoming atmosphere she created. I will definitely be back to The Chapel for my hair needs—it's a sanctuary for anyone seeking a great cut and exceptional service! Highly recommend!

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Impressed by my first visit to The Chapel

Frances Holloway
21st Aug 2025
Team Member: Leticia
5.0
Appointment verified by salonspy

I was impressed by my first visit to The Chapel: light and airy space, charming service and an excellent cut by Leticia. Everyone was welcoming and I felt very comfortable and well looked after.

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Incredible as always!

Benjamin
21st Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Love the chapel and love Pietro!
Such a talented guy!
Always happy with the service!
Exceptional!

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Mrs

Gwen Jones
21st Aug 2025
Team Member: Nina
4.0
Appointment verified by Phorest

This was my second visit to The Chapel with an appointment with Nina. I am delighted with my hair. Nina just gets how I like to wear it and the result is brilliant. I was delighted to note how Nina’s confidence had grown - Thankyou to everybody to making my visit an experience not ‘just a haircut’.

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Beautiful cut

Jan
20th Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

The Chapel in Tunbridge Wells, I love coming here to get my hair done and also just to be in a space where I can relax and step into another world. The staff are so friendly and warm, and a little glass of rosé to begin the session always works!

Pietro gave me beautiful haircut and he never fails. It’s always modern and on the cusp of what’s new in hair and we’re always trying new hair lengths that will suit me.
I went a bit shorter this time and he knows how to make it just right. I really appreciate that. I love I can go in to the Chapel knowing I will have a gorgeous cut and experience. His neck stretches are the best too. Grazie!

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Beautiful cut

Jan
20th Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

The Chapel in Tunbridge Wells never fails. I love coming here to get my hair done and also just to be in a space where I can relax and step into another world. The staff are so friendly and warm, and a little glass of rosé to begin the session always works!

Pietro gave me beautiful haircut and he never fails. It’s always modern and on the cusp of what’s new in hair and we’re always trying new hair lengths that will suit me.
I went a bit shorter this time and he knows how to make it just right. I really appreciate that. I love I can go in to the Chapel knowing I will have a gorgeous cut and experience. His neck stretches are the best too. Grazie!

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Cut and blow dry

Sheila Harman
20th Aug 2025
Team Member: Nina
5.0

A lovely experience with the gorgeous Nina.

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Fab as always

Kay
20th Aug 2025
Team Member: Ian
5.0
Appointment verified by salonspy

I always feel at ease with Ian - having curly hair I’ve had bad experiences in the past but he’s fab friendly and professional.

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Response from The Chapel Hairdressers - Tunbridge Wells

Hi Kay,

Thank you so much for your kind words about Ian! We are thrilled to hear that you had a positive experience with us and that he was able to make you feel at ease. We understand how important it is to have a stylist who is not only skilled but also friendly and professional.

We love working with curly hair and are always striving to provide the best service and results for our clients. We're glad that you enjoyed your time at our salon and we can't wait to see you again!

Warmly,
The team at The Chapel Hairdressers - Tunbridge Wells

Cut &colour

Julie Peters
17th Aug 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Always have callum. He listens to what you want and always leave feeling good.

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my first haircut for years!

Isabelle White
16th Aug 2025
Team Member: Alex
5.0
Appointment verified by salonspy

alex was so lovely! the last haircut i had (different salon) was a nightmare, the guy didn’t explain anything and cut my hair WAY too short.
alex was so reassuring and communicative the whole time. she really put me at ease and listened to me overshare for an hour..
thank you so much, it’s so nice to love my hair again!!!!

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Lovely Salon + Staff

Jasmine De Roberto
16th Aug 2025
Team Member: Ian
4.5

Had a lovely experience at the TWells salon. The staff couldn’t be more accommodating and I love the little drinks and snacks that are offered, which is a really nice touch, and makes getting your hair done feel that extra bit special. The stylist is lovely and I’m really happy with the colour I received. Thank you x x

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Fantastic

Sophie McArthur
15th Aug 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Another fantastic hair cut by Rhys. I don’t see anyone else he is the best! Cuts are always just what I ask for and last so well.

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Great cut

Monika
14th Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

Great cut

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Always a pleasure

Charlotte
13th Aug 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Always love coming to The Chapel to see Sarah / Sean - I know I can completely relax and have the confidence knowing I will come out loving my haircut. The hostess staff are also so friendly and welcoming which adds to the experience.
Calming yet vibrant atmosphere, and snacks and wellness shots are always appreciated! Thank you All!

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Thank you

Dani
13th Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

From the moment I walked in the door, the service was absolutely amazing and the coffee was just as good! The whole salon had such a chilled, relaxed atmosphere that I instantly loved. I’ve always struggled to find a really good hairdresser and I’ve never gone back to the same one twice, but I’ve already booked my next appointment with Pietro. He did an incredible job and made me feel so beautiful and confident. I honestly can’t wait to come back.

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Great stylist

Sonja Drew
12th Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro always takes time to discuss your requirements, providing advice on style and length before he starts cutting. He's always a pleasure to see and makes you feel really welcome, as do the rest of the team.

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Great cut and style

Lou
12th Aug 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

Enjoyed the whole process with Rhys, I'll definitely be back!

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Fab experience

Anna
9th Aug 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Had a really relaxing, pampered experience during my haircut with the amazing Pietro. Always happy with the result, just wish could have him do his magic everyday as never looks the same when I do it!

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I’d never go anywhere else!

Katy
9th Aug 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I can’t recommend The Chapel enough, it’s so much more than just a regular hairdressing experience. Everyone is so kind and genuine, it’s the most comfortable and relaxed environment! Sarah’s curl expertise has improved my self confidence so much, and I now understand my hair so much better when I style it at home. She takes time to listen with care and attention, understanding the value of my hair as part of my identity. I’ve now got the curls I always wished for - and I always leave The Chapel with the exact result I wanted. Definitely an experience well worth the price. Thank you! 🌟

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All wonderful except one thing!

Catherine
8th Aug 2025
Team Member: Sarah
4.0
Appointment verified by salonspy

Love the Chapel. Such a beautiful space and always come away feeling great about my hair. The staff are all so pleasant and it’s lovely to be offered little treats like the ginger shot. I really like the hair products that are used. But why do you let the atmosphere be spoilt by horrible bass throbbing (can’t even call it) music? Surely you can find something inoffensive to everyone if you really need background sound?

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Catherine

We wanted to write to say thank you for taking the time to share your thoughts with us via the SalonSpy review. We're grateful for your positivity and your honesty too.

We were sorry to hear that the music intruded on your peace. Please always feel free to ask us to change the playlist as we are always exploring new playlists, as sometimes the balance is off. Sarah was grateful for your feedback so that she could share it with the team.

With our best wishes
Olivia + Dan

Excelkent

Alma Leaper
7th Aug 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Exactly what I needed. Perfect long layers and great conversation.

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Always a joy ….

Emma Andrews
7th Aug 2025
Team Member: Rosalinda
5.0
Appointment verified by salonspy

To have an hour being pampered with great chat and often a laugh … I love my visits to The Chapel and entire team are so welcoming.

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Rosalinda is the best 😎

Deborah Jones
7th Aug 2025
Team Member: Rosalinda
5.0
Appointment verified by salonspy

I love having my hair done - Rosalinda has become a friend and always makes me feel better for seeing her again
Professional, talented, entertaining, warm- always does my hair exactly how I like it
Thank you again xxxx

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Great hairdressers

Christine
7th Aug 2025
Team Member: James
5.0
Appointment verified by Phorest

Extremely nice person , very very please with my haircut , just what I wanted.

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V happy with the haircut

C Bowles
6th Aug 2025
Team Member: Dawn
5.0
Appointment verified by salonspy

Back to The Chapel after a few years. Not disappointed at all. Dawn did my hair the first time - and I am happy with my new hair style.
The salon also served us the ginger lemon vinegar shot. Nice touch.

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Thank you so much

Abbey Ross
6th Aug 2025
Team Member: Leticia
5.0
Appointment verified by Phorest

Thank you so much! Great Baliage and cut, am so pleased and see you again soon. Abbey x

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great colour

philippa mackinnon
6th Aug 2025
Team Member: Symon
5.0
Appointment verified by salonspy

Great hair colour and cut. Very happy

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Being a model!

Kate Graham
5th Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

It didn’t matter that I was a model. Ola was absolutely lovely as was Becky. Felt very welcome and well looked after. My hair is stunning, it was a truly lovely experience, thank you!

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Callum being amazing as always

Hannah
2nd Aug 2025
Team Member: Callum
5.0
Appointment verified by salonspy

Callum once again did an amazing job with my post holiday hair and is always so lovely!

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Great haircut, Elsie is lovely.

Sarah
2nd Aug 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

I had a really nice time at the salon today, everyone is friendly and welcoming and vibe is so relaxed. Elsie did a great job of my hair, I love it, and was really fun to chat to as well.

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Dievers

Jeannie
2nd Aug 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Rhys is always pleasant and helpful. He understands my problems with my fine hair. I feel listened to.

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A great first visit!

Katharine
1st Aug 2025
Team Member: Kirsty
5.0
Appointment verified by Phorest

I was made to feel very welcome from the second I walked through the door. Kirsty took her time to figure out what I wanted and gave lots of valuable advice. She even took the time to teach me about new techniques and brushes I could use! Everywhere was very clean and relaxing. Thank you - I’ll be back! :)

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Sensational experience

Teddy
1st Aug 2025
Team Member: Orla
5.0
Appointment verified by Phorest

Absolutely amazing experience, from the moment I walked in I was greeted with kindness and love. The atmosphere is wonderful and the haircut was delightful. I definitely recommend to anyone looking for a great experience.

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Super lovely haircut

Emma
1st Aug 2025
Team Member: Orla
5.0
Appointment verified by Phorest

Thanks for a fab hair cut! Orla is a super natural talent and made my hair look lovely. V impressed!

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Paxton

Pam
1st Aug 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

Elsie always gives me a great cut & I wouldn’t go to anyone else. She understands my quirky hair & suggests the best style for it with my input. I always get positive comments from friends over the shape.

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More than just a haircut

Conti barnard
31st Jul 2025
Team Member: Scott
5.0
Appointment verified by Phorest

My visits to the Chapel end up being more than just having my hair cut. Besides being a great stylist, Scott always has really useful little tips and advice when we chat about some of the problems I have with styling my own hair.

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Amazing new colour

Claire Gomez
31st Jul 2025
Team Member: Callum
5.0
Appointment verified by salonspy

It is always a pleasure to have my hair done with Callum, he listens to what I want and makes sure it happens. Chapel is so very relaxing, you feel calm when you leave. The new colours are amazing and by the time Callum had finished today, my hair wouldn't have looked out of place in a shampoo advert!

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Ten years younger!

Lisa Bull
28th Jul 2025
Team Member: James
5.0
Appointment verified by salonspy

I felt time for a change! James was amazing talked me through what he could achieve with my current style! I liked the length so he re layered the cut! He understands the brief! He gave me so much more texture and movement!
Im going back soon for colour changes too! I totally trust him he is extremely on the money! And knows what he’s talking about! I am a returning client, went closer to home for a few years but I think traveling to the Chapel is worth it! 👏👌

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