GREAT Hairdressing Hoopers

Hoopers, 2-12 Mount Pleasant Road, Royal Tunbridge Wells, Kent, TN1 1QT

About us

Come and have your hair done and enjoy some fabulous beauty treatments at GREAT hairdressing in Hoopers department store in Tunbridge Wells.

Located on the first floor of this prestigious store amongst brands such as Armani and Jaegar, our newest GREAT hairdressing salon combines quality with fashion.

Our experienced stylists are trained in the latest precision cutting and colour techniques to deliver a hair cut, style or colour you'll love. Our services are available at prices to suit every budget...and you can gain Hoopers loyalty points at the same time!

We also offer a wide range of beauty services including facials, massages, hair removal and lash and brow services from our Hoopers Beauty salon.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Beauty

Reviews

4.87
639 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Customer Service Review

Ernest
21st Feb 2026
Team Member: Stacey
5.0

All of the members of rhe team, whatever their role within the team, are very professional, warm, nice, and friendly, and welcoming and approachable,and go the extra mile to accommodate the cusomer, and consistently, which is an adpect which is extremely important in business.
For instance, they will accept Cash as a method of payment, unlike other Hair Salons such as 'Headmasters' located on Monson Road in Tunbridge Wells, who ruthlessly took the draconian step/excuse seemingly, to strictly only accept Card payments after the worldwide Coronavirus Epidemic.. This draconian step had alienated and disappointed very loyal and longstanding customers such as myself, prior to i finding the 'Great Hair Salon' located within 'Hoopers' superlative Department Store on Mount Pleasant Road, in Tunbridge Wells.
Apart from Stacy and Sarah and Jess who are the three, main, high-calibre and experienced and talented Hair Stylists that have cut my Hair to date,
i shall also like to take this opportunity too, to highlight the member of the team called Jasmine, who also exemplifies all of the above-mentioned finest qualities denoted at the beginning of this review, when one first telephones the Hair Salon to make an appointment.
Jasmine's role is extremely important too, as her lovely and delightful voice and professional and most kind and most helpful manner, is the very first contact that one has with the Hair Salon, prior to actually visiting the Hair Salon in person.
Jasmine also consistently does a wonderful and fantastic jobcin her specific role with the team too.
I shall like to take this opportunity, to express ,that i have absolutely no hesitation in warmly recommending the 'Great Hair Salon' and all of the superlative members of their team within the Hair Salon, whatever their specific role may be, located within the 'Hoopers Department Store' on Mount Pleasant Road, in Tunbridge Wells, to everyone.

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Facial

Alison Hitching
20th Feb 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

It was amazing. It was my first facial and Tallilulah was very friendly and knowledgeable. She made me feel very comfortable

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Fabulous!

Carol Booth
13th Feb 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Great session, as usual. Very happy with results (again, as usual!). Value time taken for consultation, am happy to trust Karen implicitly. Also happy Moroccan Oil curl cream is back in stock!

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Very relaxing

Charlotte Farrant
7th Feb 2026
Team Member: Tallulah
4.5
Appointment verified by SaloniQ Software

I throughly enjoyed my pedicure today. The therapist was lovely and has done a great job on my feet. My only critique would be that it would have been nicer to have had a chair with a head rest and not a tub chair as would have made the experience even move relaxing.

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Great by name. Great by nature.

Fiona Hooper
6th Feb 2026
5.0
Appointment verified by SaloniQ Software

Jasmine stepped in to cut my hair when Kimberley was unexpectedly unavailable.
She did a great job, not only in cutting, drying and styling but in informing me of every step of the process and ensuring I was comfortable throughout.

A great salon with a great team.

Thank you.

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Response from GREAT Hairdressing Hoopers

Fiona I’m sorry to miss you on Friday. Thank you for your lovely comments on Jas. I’ll make sure she sees this. Kimberley x

Brilliant

Viv Martin
5th Feb 2026
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey is lovely, makes me feel welcome, and I always leave the Salon feeling great...xx9

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Response from GREAT Hairdressing Hoopers

Thank you Viv. I will make sure Stacey reads this. Kimberley x

Nails and hair

Fiona Fuller
31st Jan 2026
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

As alway, really really happy with my nails and the colour and cut of my hair.

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As ever Marvellous

Yvonne Cherrie
30th Jan 2026
Team Member: Paul
4.5
Appointment verified by SaloniQ Software

What can I say that I have not already said. I love my “me” time with Paul and chatting to some of the other members of the team.
It’s a joy to spend 3 hours!

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Perm

Jennifer Hollamby
27th Jan 2026
Team Member: Pam
5.0
Appointment verified by SaloniQ Software

The experience was the same as always very welcoming and a nice pot of tea.

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Transformational

Mrs Joanne Calladine-Evans
25th Jan 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Great Hair and Beauty is a wonderful salon — friendly, welcoming, and professional. I started going a year ago when my hair had lost its shape and life, and Karen completely transformed it. She really listens and takes the time to understand your hair. From the very first cut I was delighted, and a year on I couldn’t be happier. I recommend Karen and the salon without reservation. Thank you team - I always look forward to my hair appointment now. Joanne

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Perfect

Ruth Marshall
21st Jan 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is lovely and always does such a good job. I wouldn’t go to anybody else.

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Amazing

Antonia Shakib Pour
17th Jan 2026
5.0
Appointment verified by SaloniQ Software

Thank you Becky for a great consult on my haircolour and amazing haircut🥳

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Such a great wonderful team

Georgie
16th Jan 2026
5.0
Appointment verified by SaloniQ Software

The team at GREAT hairdressing couldn’t be friendlier, they all cooed over my baby while I had my appt. and made me feel very welcome.
I had a fantastic blow dry and fringe cut from Becky. Thoroughly recommended.

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Always a lovely welcome

Mrs Margaret Browning
15th Jan 2026
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

My dog Stanley absolutely loves attending the salon, we always receive such a warm welcome and all the team make such a fuss of Stanley!! Mum is aways pleased with her hair and feels much better after her visit...thank you 🥰

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Colour & Cut

Sally Parker
7th Jan 2026
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

A team effort - thx to Stacy for a fabulous cut & Karen for a colour extrodinare.

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Hoopers Hair & Beauty

Marie Cockayne
30th Dec 2025
Team Member: Karen
4.5
Appointment verified by SaloniQ Software

I can highly recommend this salon. Karen is excellent but there are other stylists I regard as first class.

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Response from GREAT Hairdressing Hoopers

Thanks Marie. I do appreciate your comments regarding prices. It is my experienced girls that charge higher prices. My younger guys are more competitive. All my staff are on commissioned based salaries so they are rewarded for their performance
Happy new year and we all wish you the very best. Thank you for your loyal custom.

Jasmine

Anonymous
24th Dec 2025
3.0

Jasmine is professional friendly and the perfect stylist. Thank you

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Ears piercing

Anonymous
19th Dec 2025
5.0

I’ve had an amazing experience at the GREAT.
Donna was warm and welcoming, and Tallulah kind, attentive and knowledgeable. Fantastic! I will be recommending them to all my friends.

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Response from GREAT Hairdressing Hoopers

Thank you very much 🙂

Hair foils and cut

Nancy Anderson
17th Dec 2025
4.5
Appointment verified by SaloniQ Software

Becky did foils and cut. Very friendly and professional. V pleased with my hair

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Response from GREAT Hairdressing Hoopers

Thank you Nancy. We really appreciate your feedback. Hope to see you again next year 😀

My all about me day!

Bernadette Masters
10th Dec 2025
Team Member: Stacey
5.0

As always Stacey was very welcoming, interested and engaging. She is naturally warm and friendly and always professional

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Response from GREAT Hairdressing Hoopers

Thank you Bernadette. 😁

Brilliant!

October Coke
5th Dec 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I am thrilled with my color and cut and blow dry! Stacey picked up on exactly what I wanted and honestly it’s the best my hairs looked in ages! Thank you x

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Response from GREAT Hairdressing Hoopers

Thanks Coke. We really appreciate your feedback. See you on 13th 😁

My opinion of a good experience

Ursula Vaighan
28th Nov 2025
Team Member: Karen
5.0

The whole experience is ALWAYS charming, peaceful and very professional

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Fab salon

Yvonne Clark
28th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Love coming to great hair salon, Karen is so lovely and listens to what you have to say, does a lovely job ! Also paul has a chat with me 🥹 .. such an enjoyable hour spent there .. all the staff are very friendly

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Great experience

Leonie
27th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Was undecided on my hairstyle Sarah took time to figure out what worked best for me.

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Always happy

Kate Langford
26th Nov 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I always leave totally happy with my visit to Grat Hair and Beauty. Once again Sarah worked her magic and I was just so so pleased

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Perfect cut

Jane Dodson
24th Nov 2025
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Chelsea was brilliant, listened carefully to what I wanted and I love the resulting shape and quality of the cut.

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Great experience

Miss Sarah Lowman
20th Nov 2025
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Great treatment lovely therapist - explained treatment well , comfortable surroundings. Feel Great.
Planning return

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Lovely experience, great cut and vkow dry

Kate Foster
17th Nov 2025
5.0
Appointment verified by SaloniQ Software

Beautiful magic hands for hair wash, really enjoyable, gentle but firm. Jasmine was so nice too. She cut my hair with care and precision. Really pleased.

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Me time

Yvonne Cherrie
14th Nov 2025
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

My stylist and friend. As I say every time just love my visits to the salon. It’s me time! I always feel listened to and just love those 2.5 hours.

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Beautiful Blowdry

Mrs Susanna Flegg
8th Nov 2025
Team Member: Jess
4.5

Beautiful curls, with a beautiful stylist, Thank you for your genuine cheerfulnes along with your skilled professionalism.

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Excellent Salon

Ms Pam Sparrow
5th Nov 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

My appointment was actually with Becky ( not Karen.Becky not listed. Very attentive very able and I was very pleased.

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Great experience

Carol Williamson
7th Oct 2025
Team Member: Karen
4.5
Appointment verified by SaloniQ Software

I have had highlights, cut and blow dry. I walked in feeling tired and unkempt. However I walked out feeling and looking very smart and beautifully coiffed. Thank you Karen

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Response from GREAT Hairdressing Hoopers

Thanks Carol. Glad you felt better when you left. See you in November 🙂

Indulgent blowdry.

Amanda Dorrington
30th Sep 2025
5.0
Appointment verified by SaloniQ Software

A warm welcome in a hidden gem of a salon. Amy did a gentle and relaxing wash, followed by a great blowdry with Jasmine who certainly knew how to make my curls fabulous!! Thank you, see you soon!

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Response from GREAT Hairdressing Hoopers

Thank you Amanda. Look forward to seeing you later this month 😌

Hair cut

Cecilia Kerr-Patton
28th Sep 2025
3.5
Appointment verified by SaloniQ Software

Happy with my cut … just as I like it. Many thanks

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Response from GREAT Hairdressing Hoopers

Hi Cecilia thanks for taking time to review. Please note we do not store your details in any way. Using a deposit system has reduced our ‘no shows’ and ‘late cancellations’ to practically zero. We can’t cherry pick who pays so we have introduced it to everyone. To avoid paying a deposit you can call on the day for an appointment. Although that would be challenging with Karen. I do hope it hadn’t put you off. It’s simply to protect the financial welfare of my stylist. Kimberley

Fabulous

Angela Williams
27th Sep 2025
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

Excellent experienced friendly hair dresser. Great cut.

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Excellent experience

Ms Linda Lenthall
24th Sep 2025
Team Member: Chelsea
5.0
Appointment verified by SaloniQ Software

Chelsea is a very professional stylist and it's always a relaxing experience in the salon. I know I am in good hands and won't be disappointed.

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A little pamper

Julie Carruthers
20th Sep 2025
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

I had a great couple of hours with Tallulah who performed a miracle to bring my hands and feet back to life. A great luxury manicure and pedicure.

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Fantastic blow dry, with professional service

Mrs Susanna Flegg
13th Sep 2025
Team Member: Jess
4.5
Appointment verified by SaloniQ Software

Kind, friendly, professional and helpful, Jessica is a brilliant stylist and does my soft bouncy curls like a dream so it feels wonderful, thank you Jess xx

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Hair cut

Emily Case
4th Sep 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Beyond amazing as always - knows exactly what I like listens to me and is a wonderful fair stylist and person thank you so much

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Always leave happy

Kate Langford
27th Aug 2025
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always, walked away completely happy.Lovely atmosphere- such a sweet team. My hair has never been in better condition since I have attended this salon and Sarah has just understood my hair and what I need. I think this applies to all the stylists. We are very lucky to have this hairdressers in Tunbridge Wells. I love it and it is full of fun. Tallulah did a super job too on my nails in the Beauty department. A truly talented team.

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Fantastic blow dry, with professional service

Mrs Susanna Flegg
22nd Aug 2025
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

Wonderful & so thoughtful with my injuries Thank you...

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Fabulous brows

Sally Vincent
21st Aug 2025
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

I always go to Tallulah for my eyebrow wax and tint at Hoopers. She’s really lovely and listens to what you want. Nothing is too much trouble. Highly recommend.

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Haircut and blow dry

Cristina Pistanila
19th Aug 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Amazing, friendly hairstylist, best head massage and the haircut I wanted. Definitely recommend!

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Excellent service

Olwen
16th Aug 2025
Team Member: Stacey
5.0

Excellent

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Always marvellous

Yvonne Cherrie
15th Aug 2025
Team Member: Paul
5.0
Appointment verified by SaloniQ Software

What can I say. I love having my hair done by Paul. It’s always a joyful experience. I trust him implicitly to help me look fabulous!

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Manicure

Claire Roberio
9th Aug 2025
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Excellent. Professional and personable service as .

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Second piercings

Georgina Briggs
6th Aug 2025
5.0
Appointment verified by SaloniQ Software

I got my second piercing today, really lovely experience, calm and well informed staff, quick and minimal pain .

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Great Stylist

Mary
5th Aug 2025
Team Member: Karen
5.0

Karen has recently started cutting my hair. She is friendly, professional and listens to what you want whilst offering advice. I am really happy with my hair and would highly recommend her. Thanks Karen.

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Pedicure

Elaine Angelis
30th Jul 2025
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Very relaxing experience, care taken and toenails/feet look lovely!

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Manicure & Pedicure

Claire Roberio
26th Jul 2025
Team Member: Tallulah
5.0
Appointment verified by SaloniQ Software

Excellent, professional and very personable.

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